[help] audio problem - Xiaomi Redmi Note 4 Questions & Answers

Help me. I think it's software problem. If i going a video call with headset. The output source is from speaker. But working normally when i do a phone call, Music, video. Please help me

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[Q] Speaker completely stopped working

My speaker COMPLETELY stopped working a few hours ago!!
Any type of audio that is routed through the rear speaker is now nonfunctional: e.g. ringtones, notifications, alarms, speakerphone, audio from music/videos, camera shutter, audio from video games!! Audio now only works if I plug in headphones, or if I route it to a bluetooth audio device.
The only thing that works is the front earpiece during a call.
Does anyone know what on EARTH could have caused this, and how I can fix it!?
Thank you...
P.S. Before anyone asks...my phone's software and hardware have not been modified in ANY way.
helpwithmy8525 said:
My speaker COMPLETELY stopped working a few hours ago!!
Any type of audio that is routed through the rear speaker is now nonfunctional: e.g. ringtones, notifications, alarms, speakerphone, audio from music/videos, camera shutter, audio from video games!! Audio now only works if I plug in headphones, or if I route it to a bluetooth audio device.
The only thing that works is the front earpiece during a call.
Does anyone know what on EARTH could have caused this, and how I can fix it!?
Thank you...
P.S. Before anyone asks...my phone's software and hardware have not been modified in ANY way.
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This seems like it would be a hardware issue, maybe software. If is software maybe you could factory reset (I know you probably don't want to do this), but this sort of thing happened to me. After I reset the phone my speakers ended up working fine after that. I hope this could help you out with your problem. Let me know how this turns out for you.

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Check for update
Check for update on your phone...I had same issue. In my case, the speaker stopped working while video calling, be it whatsapp video call or zoom call.

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