Related
Hopefully this thread will not get closed quite yet.
5/22/2012 Update -
Sorry for the delay, tried not to die from pneumonia last week after a relapse. I will start answering general questions again today and forwarding CSR events to the Service Team. Good news is that we have hired a full time employee to assist our Tablet owners in the Android centric forums. His name is Tien Phan and he is available here under the user name Asus_USA. He is part of our new Customer Loyalty Group and will be taking over forum coverage and assisting our valued customers. I will still be around, especially to handle technical problems and coordinate with Engineering until Tien is completely up to speed. However, as always, if you run into a problem that is not solved by our Service Group please feel free to contact me.
MOD EDIT: This is an information thread for the official ASUS community managers.
As the time showed us these threads tend to become a huge mess of complaing, offtopic, flaming and trolling.
That's why we try something new here:
This thread remains open, so Asus can update it
However, any post not made by Gary Key or Asus_USA will be deleted.
You can complain about the Prime in all the other complain threads.
Lets hope it works better this way.
5/31/2012 Update -
We are working on another release with updated code from NV/Google that addresses ANR events , battery life drainage and a few other items. I will be in Taiwan next week to discuss finalizing this version. I have sent it out to a few beta testers and so far the results are excellent. As soon as I have an update on the release it will be posted.
Tf201 .28 fota
The .28 Firmware will be available this week to address ANR issues and unlock a couple of new features. I will start beta testing of the next firmware release with specific Browser performance enhancements this week.
6/19/2012 Update
.28 Firmware - Please clear your browser and system cache after performing the FOTA plus a full shutdown and reboot. It might clear up a few issues as the browser code and thread priority has changed.
.28.5 Beta - I am going to open up this beta to a few additional owners.
1. Must be on a US release.
2. Must not be unlocked.
3. Must not leak the build and we need feedback.
4. Let me know if you are interested.
Side Note - Traveling this week so responses will be slow.
Please remember to include a valid email address and unit serial number in any PM sent to me or it might not be answered. It is hard to tell spammers from actual people in need without an email address and serial number.
Other Subjects -
1. Still working on getting NVFlash released for unlocked users but this is not our decision since we do not own the software.
6/21/2012 Update
Alright, I received several hundred requests for the next beta. Thank you for all the responses and offers of assistance, it means a great deal to us that users want to assist. I am going through the list now and will start sending out links late tomorrow for the latest beta update.
6/25/2012 Update
Hi,
I thought we had another beta release coming over the weekend so I held releasing the 28.5 but it turns out we will proceed with it. I will start submitting download links tomorrow morning to about 30 users in the first wave.
Sincerely,
Gary
7/2/2012 Update-
I expect another beta shortly based on results with 28.5. I hope we can make this one a wide spread beta release.
Update -
I have been traveling the past week. For those messages not answered or forwarded to Tien, I will start answering in the morning. Hopefully, we will have another beta ready for the TF201 and TF300 this week concentrating on I/O performance.
Jelly Bean Update Status - News Post
Dear valued ASUS customer,
At ASUS, one of the key commitments we make to our customers is a relentless drive to deliver the best user experience. We constantly strive to achieve this goal through our ‘Design Thinking’ philosophy that includes regular software and firmware updates for our products.
We are pleased to announce that many of our tablet products are scheduled to receive an update to Android 4.1, Jelly Bean. The ASUS Transformer Pad, ASUS Transformer Pad Prime and ASUS Transformer Pad Infinity are all scheduled to receive Android 4.1 updates in the coming months. We will provide further guidance on our expected timeframes for these updates near their release.
We are still investigating Jelly Bean updates for other devices, but we are not in a position to confirm whether any other products will be eligible for an update at the moment.
Thank you for your continued support.
ASUS
Jelly Bean Update Status
Hi,
Jelly Bean is in beta testing and/or qualification approval on the various Transformer Pad models. So expect to see it start popping up in the near future. I do not have an exact release schedule for all the units except to say it passed qualification testing on one unit already so expect to see it shortly. Hopefully the roll out schedule will continue at an expedited pace on the other Pads. I will update the schedule as soon as I have further information.
Sincerely,
Gary
Seems Asus doesn't use this thread anymore.......
Closed.
Lg Italia wrote me about the security patches, in practice patches are released only if there are system updates that improve the user experience, in practice they are never released by themselves so we can forget the monthly security patches or bi-monthly, etc., if they do a system update they will put you nothing else. A shameful behavior. I invite Italian gg6 owners to make themselves heard, those who want to see the answers on twitter find them trying mirdash79 that I am.
And what is strange for you in their response?
You want update for the sake of update?
If there's nothing to improve in terms of security, then no update is needed", as I see it.
security patches should be separate and not related to software updates, they are called security and should be released monthly or at least bi-monthly,we did not have the patches for spectre and meltdown or those dated 5 January 2018, do you think anything? security patches are important, if they do not interest you good for you but for me they are.
svasalatii said:
And what is strange for you in their response?
You want update for the sake of update?
If there's nothing to improve in terms of security, then no update is needed", as I see it.
Click to expand...
Click to collapse
They still have to mitigate spectre you know, and we're in March.
We don't know a single thing about Oreo, and they prefer to focus on the useless AI features (thanks to gsmarena to have shown how much the camera didn't improve) e not on keeping their flagship up to date.
If you like what they're doing, and you don't care about updates then don't even answer or read these kind of thread, you lose your time, after all we're speaking about something you don't care
Killua96 said:
They still have to mitigate spectre you know, and we're in March.
We don't know a single thing about Oreo, and they prefer to focus on the useless AI features (thanks to gsmarena to have shown how much the camera didn't improve) e not on keeping their flagship up to date.
If you like what they're doing, and you don't care about updates then don't even answer or read these kind of thread, you lose your time, after all we're speaking about something you don't care
Click to expand...
Click to collapse
Hey, thanks for replying.
I'm just sick and tired of gals crying about not getting some updates. 10500 threads on this issue. And the forum is open, so anyone may comment on anything, so i did commented on these cries. If you believe it's improper you may apply to moderators or how they are called here.
Отправлено с моего LG-H870DS через Tapatalk
svasalatii said:
Hey, thanks for replying.
I'm just sick and tired of gals crying about not getting some updates. 10500 threads on this issue. And the forum is open, so anyone may comment on anything, so i did commented on these cries. If you believe it's improper you may apply to moderators or how they are called here.
Отправлено с моего LG-H870DS через Tapatalk
Click to expand...
Click to collapse
As you saw there are many users which have many complains on how lg is supporting this devices, maybe because for them it's a problem? And maybe because they're right?
Forum is open to anyone, but if you don't like so many threads of disappointed costumers then ask to remove it to the moderators, or not read such threads, it's pretty simple.
But, well, we are free to do whatever we want (respecting rules) so you have the right to complain to us for whatever reason as much as we have rights to complain about LG behavior that is getting worse over time.
and I'm tired of the many lg fanboys, lg is behaving badly on security patch updates than we clients, competitors update monthly or bi-monthly, oreo on xz xzs x performance etc. already arrived, even samsung and us still.
Hello, since Firmware Finder cannot enforce updates anymore, is there any alternative that does not require root? Honor really sucks at delivering updates, in FF I can see version 8.1.0.143 while I'm still on 131, this was always a pain in the ass for Honor devices but previously I always thought "who cares, I can force it via FF", well now I do care and this will be my last Honor device if I can't get the updates to work.
Thanks for any advice.
I just hate people like you who keep trowing dirt at companies for this sh*t about updates.
143 was just released, not long ago, cant you have patience a bit?you have the previous version, so at what do they suck?you have june or july sec update i bet.
Garkan said:
I just hate people like you who keep trowing dirt at companies for this sh*t about updates.
143 was just released, not long ago, cant you have patience a bit?you have the previous version, so at what do they suck?you have june or july sec update i bet.
Click to expand...
Click to collapse
I'm sorry but if someone like Apple were to announce an iOS update for a specific day, you would expect it to be available on that day and it most likely would be. Honor told us that the update would be on August 3rd for the EU, yet here I am 3 days later in the UK unable to see 143/145. This would be relatively fine, if they hadn't made several posts on their Twitter accounts saying things like "update now!" and "have you updated yet?", and also made a competition on this very forum with a 10 day deadline, meaning if someone like me wanted to enter they would be 3 days behind anyone else already.
Rikudou_Sennin said:
Hello, since Firmware Finder cannot enforce updates anymore, is there any alternative that does not require root? Honor really sucks at delivering updates, in FF I can see version 8.1.0.143 while I'm still on 131, this was always a pain in the ass for Honor devices but previously I always thought "who cares, I can force it via FF", well now I do care and this will be my last Honor device if I can't get the updates to work.
Thanks for any advice.
Click to expand...
Click to collapse
.... Mate you have no clue how firnware finder works. There was is no way to enforce firmware update when the firmware it self is nit certified by google yet. Only by usinv nocheck recovery
Stupid people
---------- Post added at 10:22 AM ---------- Previous post was at 10:20 AM ----------
banjoboy420 said:
I'm sorry but if someone like Apple were to announce an iOS update for a specific day, you would expect it to be available on that day and it most likely would be. Honor told us that the update would be on August 3rd for the EU, yet here I am 3 days later in the UK unable to see 143/145. This would be relatively fine, if they hadn't made several posts on their Twitter accounts saying things like "update now!" and "have you updated yet?", and also made a competition on this very forum with a 10 day deadline, meaning if someone like me wanted to enter they would be 3 days behind anyone else already.
Click to expand...
Click to collapse
Well its not huawei the problem. They released the update but google has to certify it then it will be sent in batches.
vampirian said:
.... Mate you have bo clue how firnware finder works. There was us no way to enforce firmware update when the firmware it self is nit certified by google yet.
Stupid people
---------- Post added at 10:22 AM ---------- Previous post was at 10:20 AM ----------
Well its not huawei tge problem. They released tge update but google has yo certify it otherwise you will not receive it. Blame google in this case. Not huawei
Click to expand...
Click to collapse
Sorry what? "certified by Google"? If the update has already come out in other regions/countries then surely it's already good to go, and the blame rests on Huawei/Honor for not pushing it to all the relevant regions/devices (which I'm sure they're able to do without doing it in waves, otherwise they wouldn't be telling everyone it's available now...)
banjoboy420 said:
Sorry what? "certified by Google"? If the update has already come out in other regions/countries then surely it's already good to go, and the blame rests on Huawei/Honor for not pushing it to all the relevant regions/devices (which I'm sure they're able to do without doing it in waves, otherwise they wouldn't be telling everyone it's available now...)
Click to expand...
Click to collapse
Certification goes by country my friend. Thats the main reason why it goes in waves. If you are so much in rush you can use no check recovery and then you will see its not certified by Google . So yes its Google to blame because huawei have the update ready.
Garkan said:
I just hate people like you who keep trowing dirt at companies for this sh*t about updates.
143 was just released, not long ago, cant you have patience a bit?you have the previous version, so at what do they suck?you have june or july sec update i bet.
Click to expand...
Click to collapse
You know, before I started using Firmware Finder on one of my previous phones, I was a year without an update. So that's what they suck at.
vampirian said:
Certification goes by country my friend. Thats the main reason why it goes in waves. If you are so much in rush you can use no check recovery and then you will see its not certified by Google . So yes its Google to blame because huawei have the update ready.
Click to expand...
Click to collapse
Really? It was my understanding that not being "certified by Google" was something that stopped your specific device from being updated, and that each manufacturer organised their own OTA updates (to me it doesn't make much sense for Google to be certifying Huawei, Samsung, etc. updates, as surely those companies have their own teams to test this stuff?).
Even so, I spoke with Honor customer service earlier today and all "Shane" could tell me was to "hold on". He even said he agreed that it's a bit silly for Honor to tell everyone it's available when really it isn't, but that there's nothing else they can do
banjoboy420 said:
Really? It was my understanding that not being "certified by Google" was something that stopped your specific device from being updated, and that each manufacturer organised their own OTA updates (to me it doesn't make much sense for Google to be certifying Huawei, Samsung, etc. updates, as surely those companies have their own teams to test this stuff?).
Even so, I spoke with Honor customer service earlier today and all "Shane" could tell me was to "hold on". He even said he agreed that it's a bit silly for Honor to tell everyone it's available when really it isn't, but that there's nothing else they can do
Click to expand...
Click to collapse
Its not about huawei. Its about google security. Having or not their own team to test things doesnt mean they have access to google suite. Certification grants you access to google play, google pay and certain banking apps. If google did not check the updates for certain bugs, hacks etc then the update will stay on hold and as i said from country to country banking systems, telecommunication security systems are different.
Little miss leading social media , yes gpu boost is rolling out in certain regions this is normal practice for honor again it's region based batches at a time , the UK is always the last to get it , honor phones are not like say a OnePlus global device were as soon as a update rolls say in Canada first, you can set a VPN to Canada and download it even though your region hasn't got update yet , that would be nice but honor phones have tons of different region build numbers so unfortunately it's a waiting game for us in UK , I applied for the gpu boost beta and that wasn't being announced till 13th and haven't heard a thing since [emoji848]
Sent from my COL-L29 using Tapatalk
Is there actually an alternative to FF? I just want to download the .zip and cannot update it via the phone.
FF doesnt have the current Firmware "C432E2R1P5" für my Honor 9
€: Nvm. I found it, its the B162. But anyway are there other website who gather Honor/Huawei Firmwares?
tesacrap said:
Is there actually an alternative to FF? I just want to download the .zip and cannot update it via the phone.
FF doesnt have the current Firmware "C432E2R1P5" für my Honor 9
€: Nvm. I found it, its the B162. But anyway are there other website who gather Honor/Huawei Firmwares?
Click to expand...
Click to collapse
Idk, i hope
What a rubbish company to imprint the AndroidOne logo on a device they refuse to update. This is my first ans last Xiaomi!
mewcatchew said:
What a rubbish company to imprint the AndroidOne logo on a device they refuse to update. This is my first ans last Xiaomi!
Click to expand...
Click to collapse
I think "Android one" is a dead project, at least for Xiaomi and continues to prove it in every way
How many of Android One phones from different manufacturers are on Android 10? Motorola One received it yesterday. More recent Motorola phones haven't received it yet. New phones from Nokia will get them in "between Q1 and Q2 2020".
How many monthly security updates got skipped by Xiaomi? I don't remember even one missing.
Just because you misunderstood Android One programme, it doesn't mean it's rubbish or dead. Xiaomi and other manufacturers are following Android One standards and they are roughly at the same position, none of them being much ahead of others.
_mysiak_ said:
How many of Android One phones from different manufacturers are on Android 10? Motorola One received it yesterday. More recent Motorola phones haven't received it yet. New phones from Nokia will get them in "between Q1 and Q2 2020".
How many monthly security updates got skipped by Xiaomi? I don't remember even one missing.
Just because you misunderstood Android One programme, it doesn't mean it's rubbish or dead. Xiaomi and other manufacturers are following Android One standards and they are roughly at the same position, none of them being much ahead of others.
Click to expand...
Click to collapse
And how many bugs have been introduced by these monthly updates?
And how many fixes have been released to correct the countless programming flaws of their Rom? Nobody.
It seems that you are not aware of the damage caused to the unfortunate users used as unwitting "beta testers" of Android 10, on the Mi A2 lite and Mi A3 devices.
Not to mention their completely absent and / or unprepared after-sales support
IlSaro said:
And how many bugs have been introduced by these monthly updates?
And how many fixes have been released to correct the countless programming flaws of their Rom? Nobody.
It seems that you are not aware of the damage caused to the unfortunate users used as unwitting "beta testers" of Android 10, on the Mi A2 lite and Mi A3 devices.
Not to mention their completely absent and / or unprepared after-sales support
Click to expand...
Click to collapse
There are like how many bugs on Android 9. 1 or 2? No new have been introduced, most got fixed.
Android 10 update was rushed mess, I agree with that. But you can blame mainly people like you, pushing on company to release update immediately, even if it's not ready. They shouldn't have listened, that was their mistake number one.
I keep repeating, they need to improve communication and be honest. It there's a delay, announce it. If there are unforeseen problems, fix them and apologize. This is the main area where they need a huge improvement. But it can be said about many other companies, Xiaomi is not the only one. It's no excuse, but there aren't many good examples out there (especially at this price point).
_mysiak_ said:
There are like how many bugs on Android 9. 1 or 2? No new have been introduced, most got fixed.
Android 10 update was rushed mess, I agree with that. But you can blame mainly people like you, pushing on company to release update immediately, even if it's not ready. They shouldn't have listened, that was their mistake number one.
I keep repeating, they need to improve communication and be honest. It there's a delay, announce it. If there are unforeseen problems, fix them and apologize. This is the main area where they need a huge improvement. But it can be said about many other companies, Xiaomi is not the only one. It's no excuse, but there aren't many good examples out there (especially at this price point).
Click to expand...
Click to collapse
It may be that as you say, the problems of "Android one" are also common to other companies, but here we talk about Xiaomi and if it is true that it releases monthly security updates with a certain regularity, it is equally true that more than once introduced Bugs, without ever releasing an official Fix and without ever having corrected the main defect of the native WiFi on Android Pie in the Mi A2 lite and now it also appears in the Mi A2 with Android 10.
In addition, no one has forced Xiaomi to release a version upgrade, however, provided by the "Android one" program, without first having carried out the most basic checks with their "Beta testers".
As far as I am concerned, he would have done better first to fix all the defects widely documented in their firmware already in use, instead of combining all this useless mess.
The only fully functional Rom was the native one of Android 8.1, at least on the Mi A2 lite device
IlSaro said:
It may be that as you say, the problems of "Android one" are also common to other companies, but here we talk about Xiaomi and if it is true that it releases monthly security updates with a certain regularity, it is equally true that more than once introduced Bugs, without ever releasing an official Fix and without ever having corrected the main defect of the native WiFi on Android Pie in the Mi A2 lite and now it also appears in the Mi A2 with Android 10.
In addition, no one has forced Xiaomi to release a version upgrade, however, provided by the "Android one" program, without first having carried out the most basic checks with their "Beta testers".
As far as I am concerned, he would have done better first to fix all the defects widely documented in their firmware already in use, instead of combining all this useless mess.
The only fully functional Rom was the native one of Android 8.1, at least on the Mi A2 lite device
Click to expand...
Click to collapse
Which bugs got introduced with monthly updates and are still present on A3? I don't know about any, but I might have missed them. Except the bug with "ghost text" I have zero problems with stock Android 9.
_mysiak_ said:
Which bugs got introduced with monthly updates and are still present on A3? I don't know about any, but I might have missed them. Except the bug with "ghost text" I have zero problems with stock Android 9.
Click to expand...
Click to collapse
Fingerprint and proximity sensor.
The brightness of the display changes by itself, even if it is set manually.
But you've probably been lucky ...
IlSaro said:
Fingerprint and proximity sensor.
The brightness of the display changes by itself, even if it is set manually.
But you've probably been lucky ...
Click to expand...
Click to collapse
Can't confirm them. Proximity works fine, FP sensor as well. For brightness control I use OLED saver which works perfectly. Maybe I'm really lucky.. [emoji846]
_mysiak_ said:
Can't confirm them. Proximity works fine, FP sensor as well. For brightness control I use OLED saver which works perfectly. Maybe I'm really lucky.. [emoji846]
Click to expand...
Click to collapse
I am sure...
Android 10 come in april sure.
bojan1974 said:
Android 10 come in april sure.
Click to expand...
Click to collapse
! heard in November
mewcatchew said:
! heard in November
Click to expand...
Click to collapse
Which year?i hope 2025.
---------- Post added at 06:32 PM ---------- Previous post was at 06:22 PM ----------
it's almost inconceivable to say that it's normal for the update to be delayed and for example other companies
But that's not to say that almost all miui devices have been upgraded.
you are not rooting for so many mistakes on androidone but not on miui.
something smells ugly
Big number of different new device and low number of developers. Working on an embedded system is not easy dude. Why you think most of the new device have the A/B part (mender style)?
Fear of the brick.
bojan1974 said:
Android 10 come in april sure.
Click to expand...
Click to collapse
Still not here.
They said that we will get the Android 11 update in the 3rd quarter of 2021. Hope they release it soon but recently contacted the black shark team. they said the JoyUI 12.5 Android 11 update on Black shark 2 Global Under Development ....
after that I am sure they are treating us ****tly. Samsung released android 12 today on their S20+ phones officially. And we are on a wait till the world ends.
wtf until now its still in under development grrrrr
At least give us a beta test link or give us joy UI 13 with android 12
I am getting so sick and tired I'm going to email black sharks and ask for a refund on my phone
But how can we ask about a refund when the Warranty is Done
I was joking about the refund but I guess if enough people started complaining to corporate go to the their websites and start complaining I guess
But I guess we might as well write this phone off on getting any further updates because the new covid outbreak it's this phone will be way too old for them to even care
I think they willl update the device to android 11 but when I think it will in 2rd or 3rd quarter in the year
i think android 11 is last update for BS2
Yes but there a 30 % because someone smartphone companies will update to 3 years or more
Recently I've been facing an issue with my BS2. My phone is restarting itself. In the last 1 hour , it restarted twice and takes about 10 min to start again. Anyone facing a similar issue?
JoyUI 12.5 Android 11 update
sakafa said:
JoyUI 12.5 Android 11 update
Click to expand...
Click to collapse
hmmm until when so many android phones get there lastest update but BS2/BS2 pro still waiting or under development
You know there's a "contact us" on the black shark 2 website I've been shooting off an email to them once a day I suggest everybody else do it
CAN you give me a link
Here is the latest
Here is the email for black shark support global
Jason (global support)
[email protected]
Please everybody that's making advantage of that email link sound off below thanks a lot and pass the link to others
I told them if I did not hear any news for the black shark II community that I want a full refund of my phone.