Speaker and calls not working since last update - Huawei Y6 Questions & Answers

I recently updated my Huawei y6 to ATU-L11 8.0.0.142 (C782). Since then I cannot make or answer any calls as it freezes my phone and forces me to shut it off to get out of the screen. Also my speakers have completely stopped working.
I have tried factory resetting my phone but that didn't work for me, is the any other fixes I could try that would work?

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Cant hear the caller

Hi
I had my phone back from service some weeks ago where the amongst others switch my battery, but now I have problem with hearing the person who´s calling me(also had problem with bluetooth not wanting to turn on, thats fixed after Factory reset. Also have problems with connection to Sony bridge for mac and Xperia Companion). At first the phone where not able to make phone calls (took a long time and it never connected), but then I could receive and make calls, but I could not hear anything, just some bits hear and there, always breaking up and mostly not hearing anything at all. Did a factory reset and thought I fixed it but unfortunately not. I tested it a bit and it seems like the main issue is when I receive calls, they can hear me but I mostly can not hear them at all (just sometimes it breaks up a word here and there but mostly not). If i but speaker on I can hear the person calling me with no problem. Seems to work fine when I make the calls also(but Ive had the same problem there too, so not sure what the status is there right now).
I have tried:
- Factory reset
- Safe mode (same problem when in safe mode)
- Repair in Xperia Companion
- Checked speakers in Settings menu for diagnostics on the phone, no problems found.
- Checked speakers in Service/test menu (*#*#7378423#*#*), no problems found.
Does anyone have any tips or is the only solution to send it back for service?
J had this problem too in october ans finally Sony Will give me a new phone
Sent from my E5823 using XDA-Developers Legacy app

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