I need some help. After changing screen and charging port the speakers, both, has stopped working. In the process the flex cable for the jack was broken, so i dont know if this affecting. Does anybody knows what can be happening, because its strange that are both!!!
algocasxda said:
I need some help. After changing screen and charging port the speakers, both, has stopped working. In the process the flex cable for the jack was broken, so i dont know if this affecting. Does anybody knows what can be happening, because its strange that are both!!!
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if only jack flat,i guess because "the phone thinks" there's a headphones jack inside it ( cause short circuit)and mute the speakers , you can go around it with root, if you cant find replacement or bluetooth headphones\car BT kit
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hi guys, basicallynim wondering if anybody else is experiencing the issues that i am.
Essentially im ecstatically happy with my z2, except the headphone port seems faulty. While driving i use the 3.5mm jack on the z2 to connect tk the car.
This is when i noticed the faults with the headphone port. If i insert a 3 or 4 pid connector, either a 3.5-3.5 cable, a standard 3pin headphone connector, or a 4 pin headset, a slight nudge on the connector disconnects the headphones/cable and music stops. Sometimes, google now gets triggered as well. The same things happen if i twist the jack, whatever is connected. It also seems quite loose, and there is no positive click when a jack is inserted.
I would upload a video showing what happens, but my only video camera is in my z2.........
It has also not been submerged/wet at all, and is kept in a case (i tested the jack without the case as well, but it still happens)
In my brand new Z2 I also don't hear that click when inserting headphones but they are in the deep all the way. I tested 4 different earphones and speakers but none gave me any problems(I was twisting jack and trying to move it but connection was too tight), no loss of sound. I think you should get your Z2 serviced or replaced. Also I have a question. When you plug in normal headphones or speakers(not the noise cancelling ones), do you get a notification saying that you connected them or not? I only get something like this when Smart Connect is enabled...
I have issues with jack too. When you pulg in headphones, it sometimes wont recognize that something was plugged in, but if you try to twist the jack in the phone, it may get working (the sound is clear, no loss). The problem is when you put the phone in a pocket and walk, the jack is moving there so it is very likely to stop working and u have to twist it again.
When I bought the phone, I had no problems with it, but after first water test (which resulted fine, there was no water inside), the problem started.
Got the phone for 2 months and the issue still persists.
My solution is plugging in, search for the right spot before it starts worrking and walk with phone in a hand, holding the cable so it wont move in the jack.
i got it replaced in the end, had the new one for 2 weeks with no issues, so definitely a hardware fault.
Headphone jack not working after submerging in the water
Hi,
I submerged my xperia z2 last night in the swimming pool. It's been 12 hours since I submerged my phone. Every thing is running perfectly except for my headphone jack. The first time I used my earphone there's small amount of water coming out from the hole. The headphones is not working because it's not fully dried from water? I tried cleaning it up and blowing some air for some particles to get dry but it still not working.
I need help please because my phone is not insured because I bought it online
What should I do?!
my sony z2 detects my apple headphones but when i start a song , you can hear anything , also tried lg and samsung headphones but nothing , it connects but there is no sound , is it a software problem , i have 5.1.1
Im sad to say but it can be that your head phone jack is dead. Have you submerged your handset under water? It can stop working while its wet, all water must exit the jack before it will start working. Do you have another device to test the headphones if they are 100% operational?
You can also try another music app to see if it will play sound. Also try clearing the data and cache from the default music app. Have you installed any sound mods? Something like viper for android for e.g.? This may also disable or make problems with sound.
Finally, if nothig goes, try to factory reset the phone to eliminate the posibility of a software glitch.
my headphones are working , also i tried another apps but nothing , also i didnt put it in water , any chance that only the original headphones would work , i didnt get them with the phone and never tried them , it detects the headphones but there is no sound
habeebsamawi said:
my headphones are working , also i tried another apps but nothing , also i didnt put it in water , any chance that only the original headphones would work , i didnt get them with the phone and never tried them , it detects the headphones but there is no sound
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Any standard 3,5mm headphones should work fine with Z2. Theres a good chance your headphone jack is malfunctioning. It obviously has power but it does not output any sound. There is not much you can do if you did all mentioned above, thats all you can do as for the troubleshooting goes for your self. Take your device to the nearest sony service.
it will be no water resistant any more right if i change the headphone jack ?
it would be better if i get a Bluetooth headphone right ? and recommendations ?
thanks a lot guys
habeebsamawi said:
it will be no water resistant any more right if i change the headphone jack ?
it would be better if i get a Bluetooth headphone right ? and recommendations ?
thanks a lot guys
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If you take it to an official service and repair it with genuine part then it will remain waterproof. But yes you could use BT headphines although they are more expensive than regular ones and usually run arround 60 dollars for a decent pair.
Hi, the plug of my headphones that came with the phone was bent a few weeks ago and at first there was no problem. But after a while the audio stopped working in one of the earphones so i tried with a different set of headphones, just to discover that with them the audio is completely distorted. My guess is that the bent headphones damaged the inside of my phone's jack.
Does anyone knows how to fix the phone's jack?
curkeuc said:
Hi, the plug of my headphones that came with the phone was bent a few weeks ago and at first there was no problem. But after a while the audio stopped working in one of the earphones so i tried with a different set of headphones, just to discover that with them the audio is completely distorted. My guess is that the bent headphones damaged the inside of my phone's jack.
Does anyone knows how to fix the phone's jack?
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what is your exact problem?? the audio came distorced or the audio jack dont play any sound trought it??
if they come distorced i belive you really damage your 3,5mm headphone jack, so the fix is to replace it (hope you dont damage the DAC too because they could happen).
- if one pair of headphones dont look good then you need to know to avoid use it, you now know that! i dont really know what the problem could be but, in worst case you damage the phone itself!
sun_is_shinning said:
what is your exact problem?? the audio came distorced or the audio jack dont play any sound trought it??
if they come distorced i belive you really damage your 3,5mm headphone jack, so the fix is to replace it (hope you dont damage the DAC too because they could happen).
- if one pair of headphones dont look good then you need to know to avoid use it, you now know that! i dont really know what the problem could be but, in worst case you damage the phone itself!
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The problem is distorced audio (with good headphones)
And what do you mean by damaging the DAC?
curkeuc said:
The problem is distorced audio (with good headphones)
And what do you mean by damaging the DAC?
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V10 have a dedicated audio chip, if you get the sound distorced with the Hi-Fi option turned on maybe the DAC is damaged, if dont try to insert the headphones and turn on the hi-fi option in your quick toogles.
Hello,
Is there any rom or custom kernel for mido who has this headphone jack stuck issue fixed? Like some kernels/roms for kenzo used to do.
This is not a software bug, it's problem with your headphone port - there must be something inside or it's just dirty, try to insert/remove headphone jack quickly few times.
k3lcior said:
This is not a software bug, it's problem with your headphone port - there must be something inside or it's just dirty, try to insert/remove headphone jack quickly few times.
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This trick used to be useful eariler but it ain't anymore. It's just stuck right now
There's no exact fix for this, it happens due to connectivity issues just use other headphones and listen songs for 2-3 hrs. It will be fixed same happened with me. Or connect disconnect the headphones.
I have a problem with my package included headphone or my phone or both I don't know.
I wonder anyone got this weird bug or hardware problem.
This is the problem step by step:
I plug usb type c package included headphone.
I see small headphone icon upper side of the screen.
I open a music app -for example youtube-
I play anything video is shown and auto playing stops the video or music. Phone acts like headphone unplugged but its plugged anyway.
Small headphone icon doesnt show anymore but its plugged to usb port.
I touch the play button again and music comes out from phone's speakers.
I unplug and plug headphone again to usb port and music comes from headphone and little icons shows up on screen.
So this is the problem that I have. I need to talk about some experiment notes I have had.
I have never had this bug or problem with usb type c to 3.5 mm headphone jack converter. And also having same problem with making some calls or any kind of sound output situations with type c headphone. And the interesting part is I tried to record a screen video about this problem guess what... No bugs or problems when recording but its again shows up when I stopped the recording video.
Tell me something about this bug or problem. Anyone have this problem with phone. Thanks a lot already for your comments and suggestions and answers
I bought my Mate 20 mid April and I faced exactly the same issue with headphone. No matter I use the original one USB-C or USB-C to jack. I did not find any solution and returned the phone back to the vendor.
assaritas said:
I have a problem with my package included headphone or my phone or both I don't know.
I wonder anyone got this weird bug or hardware problem.
This is the problem step by step:
I plug usb type c package included headphone.
I see small headphone icon upper side of the screen.
I open a music app -for example youtube-
I play anything video is shown and auto playing stops the video or music. Phone acts like headphone unplugged but its plugged anyway.
Small headphone icon doesnt show anymore but its plugged to usb port.
I touch the play button again and music comes out from phone's speakers.
I unplug and plug headphone again to usb port and music comes from headphone and little icons shows up on screen.
So this is the problem that I have. I need to talk about some experiment notes I have had.
I have never had this bug or problem with usb type c to 3.5 mm headphone jack converter. And also having same problem with making some calls or any kind of sound output situations with type c headphone. And the interesting part is I tried to record a screen video about this problem guess what... No bugs or problems when recording but its again shows up when I stopped the recording video.
Tell me something about this bug or problem. Anyone have this problem with phone. Thanks a lot already for your comments and suggestions and answers
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Hi!
I have the same identical issue. I bought a mate 20 pro and originale headphone works only if, after music starts, I unplugg and then I plug headphone usb c.
Have you find a solution?
Hi I too have the exact same problem. Has anyone found a fix for this?
assaritas said:
I have a problem with my package included headphone or my phone or both I don't know.
I wonder anyone got this weird bug or hardware problem.
This is the problem step by step:
I plug usb type c package included headphone.
I see small headphone icon upper side of the screen.
I open a music app -for example youtube-
I play anything video is shown and auto playing stops the video or music. Phone acts like headphone unplugged but its plugged anyway.
Small headphone icon doesnt show anymore but its plugged to usb port.
I touch the play button again and music comes out from phone's speakers.
I unplug and plug headphone again to usb port and music comes from headphone and little icons shows up on screen.
So this is the problem that I have. I need to talk about some experiment notes I have had.
I have never had this bug or problem with usb type c to 3.5 mm headphone jack converter. And also having same problem with making some calls or any kind of sound output situations with type c headphone. And the interesting part is I tried to record a screen video about this problem guess what... No bugs or problems when recording but its again shows up when I stopped the recording video.
Tell me something about this bug or problem. Anyone have this problem with phone. Thanks a lot already for your comments and suggestions and answers
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Click to collapse
I've had similar problems with my headphones, maybe not exactly. But hey, give it a try. Definitely worked for me. I say headphones because I had the issue with both the packaged headset as the Huawei ANC ones I bought later. Problem was an accumulation of rubble in the USB-C socket of the phone. And it got worse over time. Took a very thin item and gently cleaned the socket. Cleared all issues instantly. Substantial filth in the port. To check for rubble in the portt take a magnifying glass and enough light to check. Hope it helps. I thought after it got really worse and the cable would not even stay in the socket, I had to send phone to Huawei for repair but as a last resort I cleaned the USB-C port and now no more issues. Do be careful though.
I've not even taken those out of the wrapper since getting my m20p in December. Using Bluetooth without any issues on assorted headsets.
Sent from my LYA-L29 using Tapatalk
Same problem here, but only with the earbuds that came with the phone. If I use the adapter (which also came with the phone) with my old headphone, there are no problems at all.
no one has solved the problem of the original earphones that are not heard on the phone? I brought the phone for assistance with this problem and they replaced my motherboard. today I picked up the phone and the problem is still there. ridiculous. for you the problem is only with the original earphones or even with others of the type c?
up up please
The problem stopped occurring as soon as I updated my phone to 9.1.
gustavomp said:
The problem stopped occurring as soon as I updated my phone to 9.1.
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Problem solved but I didn't received 9.1 update. But I received 9.0.0.266(C432E10R1P16) update, this might worked
yes , emui 9.1 solve the problem!