Not receiving some text messages - Huawei Mate 10 Questions & Answers

In the last few days I have noticed that I cannot receive security verification texts from different companies. It happened on trying to login to my social security account where they send a verification code by text to the phone number on the account as a part of their 2 step identification process . It happened again yesterday with my phone carrier Cricket that sends text notices to all phones on the account. I needed to reset my password and was on the phone with rep from Cricket wireless and she send the text while I was on the phone with her. It just would not come through. This has been only recently as I was getting texts from Cricket on payment notice and such. I did check my messaging and found the texts with and error saying cannot download. I tried to download but it keeps saying "failed to download". I get all regular texts from friends and family including MMS. It seems only from companies sending notices to my phone. Anyone have any ideas? I have the US version BLA-A09 on 8.0.0.125(C567). I recently updated to .125 and I am wondering if that could be something that caused this.
Thanks in advance for any help or ideas.
Barry

Related

Can't receive text message from T-Mo or Paypal

I can receive texts from anywhere else, but not those two websites. When I try to sign up for T-Mo website, it doesn't send me my password. When I try to activate paypal mobile, nothing happens, no comfirmation =/
But I can receive MSGs from my sister and other phones and AIM instant messages.
Any help is appreciated, I'm a little boy in a lost lost world
Running bionix 1.3.1

SMS Error - Cause Code 0 Unknown

I am getting SMS Error - Cause Code Addr.Vcnt.,0
I have only experienced this on sending International txt messages but when you send a long txt msg your phone normally splits the txt messages into the allowed txt size for example you can write up to 160 per message and if you go over your phone splits it into seperate txt messages instead of 1 but I tried to send one long message internationally and got the error code instead of splitting the message.
I have even tried doing this on shorter messages right over 160 like 161 it still gives me the error code. This is the first phone I experienced this on other phones it would split the message.
Has anyone experienced this or is there a fix, I wonder if sprint is aware of the problem.
Ok I called sprint and they Identified the error code right away. Stating that error is when a network on the other end does not accept msg over a certain amount of characters.
So the cause of this is motorola not Sprint, they stated they intentionally did not put in the software for splitting the msgs automatically when going over a certain amount of characters it keeps it as one big message.
The issue has been reported to them by various customers already and have gotten no response back from motorola.
Hopefully we can get an update on this soon
Try the handcent app. It will allow you to split messages. I'm using it on the photon now and it works great. Has a lot of customizable features, too. And, best of all, FREE!
kimmied2000 said:
Try the handcent app. It will allow you to split messages. I'm using it on the photon now and it works great. Has a lot of customizable features, too. And, best of all, FREE!
Click to expand...
Click to collapse
Thanks I will give it a try , but still would be nice if Motorola would change this in their first update from sprint.
sanfranx415 said:
Ok I called sprint and they Identified the error code right away. Stating that error is when a network on the other end does not accept msg over a certain amount of characters.
So the cause of this is motorola not Sprint, they stated they intentionally did not put in the software for splitting the msgs automatically when going over a certain amount of characters it keeps it as one big message.
The issue has been reported to them by various customers already and have gotten no response back from motorola.
Hopefully we can get an update on this soon
Click to expand...
Click to collapse
It is sprint. I will be on the phone and sms someone and get this error back. I am literally texting only hi or hey or test while I am on the phone and it is getting a failed error code 0.

[Q] SMS not working

Everything else works fine but I can not send or receive text messages. Message center phone number is set to 13123149810. Any ideas on what could be wrong. phone is stock setup
When you get phone?
Error message when send?
You try update profile?
Sent from my SAMSUNG-SGH-I717 using Tapatalk
got phone yesterday at best buy, no error message, recipient just never receives the text. This is my first android, how do i update profile?
You might just call AT&T and make sure your account settings are right. For some reason, the Note is a little different setup on the back end for AT&T than a lot of other devices - particularly if you're moving from a non-LTE phone and the guys at BB may not have setup your account correctly. Still seems a little odd everything else would work right. I always thought it was an all or nothing kind of thing but who knows.
ok, thanks for your help

[Q] MMS won't send

I'm having trouble with my phone's messaging. I can send texts fine, but I can't send any group messages or MMS messages. I've tried unrooting, updating to the newest OTA update, using a third party texting app, and replacing the SIM card. Nothing works. I can't send or receive group messages or attachments. I tried Go SMS Pro, and when I tried to send group messages, it failed, then sent the message individually to each person. When I tried sending a picture, it said the service was not activated on the network.
This got me thinking it might be something with our texting plan, but everyone else in my family can send and receive group messages and attachments without problems. So it's a problem with my phone only. Does anyone have suggestions?
M0rtiferrimus said:
I'm having trouble with my phone's messaging. I can send texts fine, but I can't send any group messages or MMS messages. I've tried unrooting, updating to the newest OTA update, using a third party texting app, and replacing the SIM card. Nothing works. I can't send or receive group messages or attachments. I tried Go SMS Pro, and when I tried to send group messages, it failed, then sent the message individually to each person. When I tried sending a picture, it said the service was not activated on the network.
This got me thinking it might be something with our texting plan, but everyone else in my family can send and receive group messages and attachments without problems. So it's a problem with my phone only. Does anyone have suggestions?
Click to expand...
Click to collapse
might try going into your setting and unchecking fastboot .. read somewhere that worked for others ... good luck
Nope, that didn't work, either before or after a reboot. Any other suggestions?
Had a similar issue. I don't know if its because I'm still locked and unrooted but I recieved an error code when I would try to send messages. I actually had to get o the phone with Big Red and they had reconnect me to another network connection of some sorts. Weird.
Sent from my HTC6435LVW using xda app-developers app
Sorry, what do you mean you had to "get o the phone with Big Red"? You had to carry it back to Verizon?
M0rtiferrimus said:
Sorry, what do you mean you had to "get o the phone with Big Red"? You had to carry it back to Verizon?
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Click to collapse
He missed a 'n', he got on the phone with big red. Aka he called Verizon.
Sent from my HTC6435LVW using xda app-developers app
This has been solved. I switched my number in January, and the service had been disabled then. I was able to get into a live chat with a vzw customer support guy, and he was helpful enough not only to fix MMS, but also group messaging on my phone. It took a couple of hours after trying in vain to put a password in over the phone, but contacting Verizon is the only way to fix this. If you have rooted your phone (as I had previously), and you still have that ugly "tampered" or "relocked" message at the top of the bootloader, Verizon's live chat system is probably your best bet. Even if you haven't rooted your phone, live chat may be faster. You can skip the "reboot, reset, ask other employees for help" routine you'll probably go through if you go to a physical location.
I think I have the same problem too..
When I'm sending a group message .. one of or two of the messages wont send

No Subject Texts+File Obvious Virus. Need Help Stopping Texts

Alright, recently as in like 5 minutes ago, I've been getting blank no subject texts from two of my contacts. It is clearly a virus of some sort and am not downloading the file, but the texts aren't stopping and the mms is constantly trying to auto download the file when the texts arrive (fortunately they are failing). I would like information on stopping this from continuing and have notified my family that if this begins happening to them to not download the file.
I've tried scanning for anything already on my phone and disconnecting from my wifi in case that was compromised, but they still keep coming. I even checked the phones of the contacts that were sending me these texts and they show that those texts weren't even registered in their history.

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