Strange hiss/noise from camera system - Nokia 7.1 Questions & Answers

Someone else is listening a noise like a fan coming from the rear camera when starting the camera app? It's normal or a product fault?
When recording a video the hiss is recorded too in background...

Same, someone help ?

Hi kristian12 for my experience I decided to not send rhe phone to assistance. After some weeks of daily use the noise/hiss has become slightly less and with a protective rear cover it's now better and not too annoying, but still present. Let me know what you think to do too.

Same problem here. Has it got any better since your last post (maybe the camera just has to warm-up )? Nevertheless, I am concerned about it and I think I will make a complaint...

Had the same issue with the Nokia 7.1 I received today. (4GB version, steel, in Denmark).
Went to the store and got the money back (the didn't have any other 7.1's in the store).
Went to another store and got another 7.1. Same issue.
Exchanged it for another one. Same issue again.
Ended up getting my money back.
So 3 out of 3 phones with audio noise coming from the camera itself. So weird.

Here's a guess for what might be causing the noise:
It might be from the ceramic capacitor used for the flash?

It doesn't pick up in any video recording I've done (super rare I record video anyway) but I can confirm mine has a strange almost-speaker sound hiss on my TA-1085 anytime the camera is active for photo or video. Almost sounds like listening in a seashell and more bass-y than I expected.

Today I went to yet another store that had the 7.1 on display.
And that too had noise from the camera. So for me it is now 4 out of 4 tested 7.1's that have had noise from the camera.
This leads me to suspect that it is an issue with all 7.1's. So I don't understand why there isn't a lot more people talking about this?
Do people not notice? or care? or maybe it is only in some versions, like the ones available in Denmark...
If the noice isn't picked up by the mic, like UCFJake experiences, then I could live with it myself.
I only had the opportunity to test the phone in a quiet area for a short time, so maybe I was mistaken by that part, and the noise I heard in a recorded video was just normal background noise amplified.
So to those of you with a 7.1, I would really appreciate it if you could help me by checking if your phone has noise from the camera, and then record a video in a quiet place, and see if there's audio noise picked up in the recording?
Because if there's not, I will go back and get the 7.1 anyway.

Morton_Fizzback said:
So to those of you with a 7.1, I would really appreciate it if you could help me by checking if your phone has noise from the camera, and then record a video in a quiet place, and see if there's audio noise picked up in the recording?
Because if there's not, I will go back and get the 7.1 anyway.
Click to expand...
Click to collapse
Hey,
I got 7.1 in Germany yesterday and the noise is present. When you record a video, yes, there is a noise picked up but to hear it when playing you have to put the volume almost to the 70% level and then the noise from the loudspeaker is on the same level as the original one from the camera (you have to get really close to the loudspeaker to hear it). Hope that explains...
Also, a lot of people in the Russian forum complain for the same.
The biggest concern for me is that the noise won't get worse over time (like the dying capacitor in PSU, if one ever heard it) or the camera won't stop working.

Thanks for the info!
For me it's absolutely unacceptable that such a defect has been allowed to be present in the finished product.
So I'll start looking for another phone to get.
(If anyone in the Copenhagen area wants an unused clear 7.1 back cover, they can get mine)

From the other hand, I tried to record the video from the front camera and there's also a small noise when you play it on high volume, but that camera is silent. So this recorded noise might be a microphone issue (it's normal, more or less, you will never get an absolute silence). The difference in noise level between videos made on main and front camera is not significant, I can hardly tell, it's rather different frequencies of the noise - one is a little bit higher, another one is lower, like purple vs white noise.
So I don't know, @Morton_Fizzback, maybe you've heard exactly that noise on your recording when you had it, maybe you can still live with it...

I was just at the store looking at the ASUS ZenFone Max Pro M1, since it should have near stock android, but I was a bit annoyed by the pre-installed Facebook and Instagram apps that could only be disabled and not removed. So I'm considering the 7.1 again. Thanks for the testing @Summer Son !

So I tried again with another 7.1.
Again, as expected, it had the noise from the camera, but I think I might have been wrong with it being picked up by the mic.
I did some comparisons with another phone in a quiet room, and when recording and then playing a video with the volume turned up, they seemed to have about the same level of noise. So I guess what I heard the first time, might just have been normal static noise amplified.
So like others, my only small concern now, is that the noise isn't an indication that a part in the phone will be more prone to fail early.

Hi everyone
I have bought my 7.1 from France and i have notre had any noise problem from the camera until Pie update last weekend.
Since last sunday, noise from caméra is awful.
I suppose an update will arrive soon.

@Nathan03, it was there before, you just haven't noticed it.

Related

[Q] Poor audio quality in camera record. There's a reason?

HI,
I want to see if the problem is only with me. Right now I'm really disappointed from Samsung. here shows comparison of camera quality:
iphone 4:
http://www.youtube.com/watch?v=YKm-7rzfS2g&feature=player_embedded#at=124
http://www.youtube.com/watch?v=SGAteITuZVo&feature=player_embedded#at=59
s2:
http://www.youtube.com/watch?v=7TFm93qvGnU&feature=player_embedded#at=65
Quality absolutely awful compared to the iPhone 4, there are quite strong background noise (Even I was recording in a completely quiet room I can hear background noise)...
* I will note that the Hacked Camera.APK mod of Potatoman still did not help
Is my cell phone is broken or simply Samsung had blown it???
it seems that you were standing right infont of the left loud speaker, were with the iphone it seams the guy way in the middle. so it wont get so much distortion.
I have the same problem with my S2 when the outside audio level is high.
NIK516
i far from the speakers , the iphone 4 is closer to the speakers
and you can hear the different.
and i have more video that you can hear that iPhone better if you wants..
i try to fix the S2 problem mic record not to compare.
thanks
Are you certain you installed the Camera.apk correctly? 6 seconds should equal roughly 12Mb (stock is about 9). If anything this is either the modded camera (When I used it the audio was very shrill, much like the video you recorded. This is due to the larger sampling and bit rates.), Samsung screwed up (maybe this is just how the mic records), OR you were standing in a poor location (the two video weren't recorded in the same place from the look of it).
I think that being close to a speaker should not be a problem if the auto-volume adjustment worked properly. What we are trying to understand here is if this is just a problem with our devices or a general issue. Is there anybody who can confirm that videorecording live music performances with the S2 does NOT produce distorted audio?
haka.it said:
I have the same problem with my S2 when the outside audio level is high.
Click to expand...
Click to collapse
Same problem here as well...
same problem, please help
Same problem! I would love to see a fix for that. Even a little bit of wind will screw up the sounds completely. I'm also looking for an external mic now....
It looks like you can't use an external mic either...
outofmyelement said:
I just did a test with 2 different earbuds w/mic. the Camera app doesn't seem to use the external microphone when recording video, it just uses the internal mic. When I used the voice recorder app it does indeed use the external mic and makes a huge difference.
Click to expand...
Click to collapse
somebody can help us?
Problems with the sound during a video recording ?
Welcome to Samsung
No during,
after we record video
we wants to hear and we have a lot of white noise and loud audio,
you can hear the video i upload, the iphone 4 is better.
" welcome to samsung "
noo, i believe that the best developers can help us
maormark said:
Quality absolutely awful compared to the iPhone 4, there are quite strong background noise (Even I was recording in a completely quiet room I can hear background noise)
Click to expand...
Click to collapse
I have the same problem (record in a quite room with no noise, then when i play it back there's a hiss)
I've checked Youtube and there's only 1 video demonstrates this http://www.youtube.com/watch?v=pePAqjgugHM
Now is this a fault with the phone or can I fix it? Just wanted to ask before I send it back to Samsung.
The white noise (hissing sound) comes from a plastic piece inside the phone that is over the microphone. Removing it removes the white noise. You cannot do this without voiding the warranty, so bringing it down to the service center would be a good idea.
The plastic piece over the mic is like cupping your ears with your hands. HISSSSSSSSSSSSSSSSSSSSSSSSS!
ipsy13 said:
It looks like you can't use an external mic either...
Click to expand...
Click to collapse
Now that I am on Android 2.3.4, recording video using an external microphone works. I used your headphone mic and I got rid of the distortion. Has anyone tried the Brando Mini Capsule Microphone (or any other mini microphone) on their SII?

Sound recording quality is poor.

Sound recording quality is poor.
I love messing about with sound, and wish the audio quality was better for voice recording particularly.
I just wondered if I'm alone in this, but I have always found that my Galaxy S2 was never exactly amazing quality when recording audio, for example using one of the many dictaphone programs I have tried. I don't think there is anything mechanically wrong, there is just always a lot of background hiss the recorded words are fairly clear. I've messed around with all settings, and it's the same with the external headset plugged in.
I use voice to text software often, and I don't get as good and accuracy as I did with my old HTC wildfire phone.
With the wildfire, there was a tiny bit of interference noise recording on the handset, but it was virtually crystal clear with a headset plugged in.
Just wondered if anything can be done about this.
Also the hands-free calling is virtually unusable on my S2, people say I sound like I'm in a fish tank.
I don't think there's anything wrong with a microphone, using the phone in the normal way people can hear me fine, and like a thorough get fairly good recording.
I have to say is pretty much the one thing that bugs me about the S2, I wonder if it is a Samsung thing
Because I have their 5 inch media player and that give similarly poor audio results when recording. Though not quite as bad as my S2.
Your thoughts will be much appreciated

[Q] Microphone issues on Xperia Z2?

Hi everyone,
One of my motivations for moving from LG G2 to the Xperia Z2, is for 4K video. But in watching the different 4K clips posted on YouTube from the Mobile Congress, there appears to be a significant microphone issue.
It sounds as if there are no lows or mid-frequencies. The sound is very squashed and unlike anything I've heard from any cellphone I've ever owned. My concern also extends to phone calls. If the same mike and processing is used for phone calls, this doesn't bode well for call quality.Are there any Z1 owners having the same microphone issue?
i
debrandman said:
Hi everyone,
One of my motivations for moving from LG G2 to the Xperia Z2, is for 4K video. But in watching the different 4K clips posted on YouTube from the Mobile Congress, there appears to be a significant microphone issue.
It sounds as if there are no lows or mid-frequencies. The sound is very squashed and unlike anything I've heard from any cellphone I've ever owned. My concern also extends to phone calls. If the same mike and processing is used for phone calls, this doesn't bode well for call quality.Are there any Z1 owners having the same microphone issue?
Click to expand...
Click to collapse
however i didn't see and hear about mic. problem But the point is those phones were demo units.
there were lots of bugs in ROM and kernel so maybe bad result for someones.
& as XZ1 user I didn't have any problem with mic.
:good:
x102x96x said:
however i didn't see and hear about mic. problem But the point is those phones were demo units.
there were lots of bugs in ROM and kernel so maybe bad result for someones.
& as XZ1 user I didn't have any problem with mic.
:good:
Click to expand...
Click to collapse
I'm really hoping that is the case. The audio quality we've seen in the Z2 camera test clips in Youtube is just unacceptable. But then I think that isn't something Sony could mess up that bad, especially when the camera is a big selling point.
+the Z1 etc. were able to record nice audio.21 82299658
God damn can't post links since I'm a new user...
I've noticed that too and it sounds very weird to me.
But on this one it doesn't sound bad at all.
@chesterr
in crowd it s little bit low but it s so clear for me.
i don't know exactly but isn't it because of built-in digital-noise cancellation??
x102x96x said:
@chesterr
in crowd it s little bit low but it s so clear for me.
i don't know exactly but isn't it because of built-in digital-noise cancellation??[/Q
Z2's built-in digital-noise cancellation, works only with Sony's MDR-NC31EM Digital Noise Cancelling Headset.I just hope that this microphone issues that can be heard in the demo units, won't affect overall call quality!
Click to expand...
Click to collapse
There's always the stereo microphone accessory you can get? Surely with that it will blow every other phone away for video? I'm sure for calls it'll be fine.
debrandman said:
Hi everyone,
One of my motivations for moving from LG G2 to the Xperia Z2, is for 4K video. But in watching the different 4K clips posted on YouTube from the Mobile Congress, there appears to be a significant microphone issue.
It sounds as if there are no lows or mid-frequencies. The sound is very squashed and unlike anything I've heard from any cellphone I've ever owned. My concern also extends to phone calls. If the same mike and processing is used for phone calls, this doesn't bode well for call quality.Are there any Z1 owners having the same microphone issue?
Click to expand...
Click to collapse
Hi there
I just bought the Z2 and everyone I have called or talked to over the phone, has complained that I talk too low :crying:
Right now I'm actually investigating if others had this issue and stumbled over your thread I too had a LG G2 and I changed, because the camera was so bad when taking pictures of people moving or not standing COMPLETELY still etc.
Anyway I haven't found anything yet with Google about the problem, But I do hope it's a software issue and not hardware, because everything else is just so good.
ken4000 said:
Hi there
I just bought the Z2 and everyone I have called or talked to over the phone, has complained that I talk too low :crying:
Right now I'm actually investigating if others had this issue and stumbled over your thread I too had a LG G2 and I changed, because the camera was so bad when taking pictures of people moving or not standing COMPLETELY still etc.
Anyway I haven't found anything yet with Google about the problem, But I do hope it's a software issue and not hardware, because everything else is just so good.
Click to expand...
Click to collapse
because most users tend to pretend the issue doesn't exist if they don't use a particular feature often...i mentioned about the lousy mic and got ignored by everyone
For your benefit here's an example of the audio recording abilities for the Z2 : https://www.youtube.com/watch?v=QoCAJXDL_9k
To test the mic you really need the worst conditions possible..and there you have it. sounds exactly like my samsung galaxy S1 4 years ago, and possibly the worst among the flagships out there(iphone still has the best audio recording...damn. lol) no idea why sony messed this up. buying the STM10 mic doesn't change the fact that the mic is there to ENHANCE the sound...not cover up a subpar standard feature lol.
SexyIceCream said:
because most users tend to pretend the issue doesn't exist if they don't use a particular feature often...i mentioned about the lousy mic and got ignored by everyone
For your benefit here's an example of the audio recording abilities for the Z2 : https://www.youtube.com/watch?v=QoCAJXDL_9k
To test the mic you really need the worst conditions possible..and there you have it. sounds exactly like my samsung galaxy S1 4 years ago, and possibly the worst among the flagships out there(iphone still has the best audio recording...damn. lol) no idea why sony messed this up. buying the STM10 mic doesn't change the fact that the mic is there to ENHANCE the sound...not cover up a subpar standard feature lol.
Click to expand...
Click to collapse
Damit, I didn't saw your early post about the mic. I don't experience it that bad as in the youtube clip, but it's not the best handling of sound. I do hope they or an xda member fixes it in the future. I'm still glad I chose this phone and wouldn't change it for a One M8 or a Galaxy S5...
debrandman said:
Hi everyone,
One of my motivations for moving from LG G2 to the Xperia Z2, is for 4K video. But in watching the different 4K clips posted on YouTube from the Mobile Congress, there appears to be a significant microphone issue.
It sounds as if there are no lows or mid-frequencies. The sound is very squashed and unlike anything I've heard from any cellphone I've ever owned. My concern also extends to phone calls. If the same mike and processing is used for phone calls, this doesn't bode well for call quality.Are there any Z1 owners having the same microphone issue?
Click to expand...
Click to collapse
My Z2 records perfect sound. With all the frequencies apparent and clean.
Any news about terrible sound quality?
Hi.
I record some videos on a festival last week. The sound is absolutely terrible. Especially if there is loud music.
If i see videos from the Festival that are all record with other phones, they sound very good . Even my Xperia ZL makes fantastic sound if i record a video.
So is there any solution for this?
To buy the "Sony STM10 Stereo Microphone" cannot be a solution.
Thanks
Not good is it? I find the G3, M8 and almost all Lumia's adjust the levels for better audio where the Z2 does not. So perhaps you are supposed to buy the mic!
All sony phones have the same problem.
Mic working great
It's well known that Xperia Z2 has a very sensible high gain microphone because of water isolation. That makes your recordings, specially high decibels recordings such as gigs, sound awful. There is a great solution for this, install niaboc's rom (Existenz 3.1.0) and change the microphone gain to low, that will make you record with great quality.
I made some video recordings at a music festival with my z2. And it was awful. I was abit disappointed. It was all distorted. But then again that's very loud noise at a festival. Although it should be better than it is. Like I say it was all crackly and distorted and can't hear the music properly at all from what I recorded.
Will probably sound and record alot better with the mic accessorie. Though in my opinion, it should be fine without it.
But other videos recorded not at festival sound fine
Sent from my D6503 using XDA Free mobile app

does the V30 have a knob to control the directivity of the microphones?

The V20 has a directional setting for the sound when recording video. You can bias the recording to sounds coming from either the lens side or the screen side of the phone. The former is great for when you are recording people or events, the latter has been fantastic when the shooter is commenting on what is being videoed. Does the V30 still have this front-to-back mic bias selector?
The V30 does not have that slider. Not exactly sure why but the guess is due to the mic arrangement.
The V20 had three mics that were constant and could be switched between. (Although, to this day I still can't find anything that shows where the third mic was.) The V30 has two mics and the RAM (Receiver As Mic) when the decibels get high enough. You don't get to control that last one, it just comes on when the volume of what you're recording hits an ear splitting level. So there's really only two mics recording the rest of the time.
Any time I've been out trying to record with the V20, the slider only made a minor difference. I'd still pick up ambient noise from behind me. So my second guess is that LG decided the slider wasn't doing enough to justify its inclusion this round. Reality is that there's a reason you run separate soundtrack recording from video if you're really doing sound sensitive recordings. (That's part of the reason you see that clapboard at the beginning of filming for movies and videos. It gives an audio and visual alignment point for mixing the two later.)
CHH2 said:
The V30 does not have that slider. Not exactly sure why but the guess is due to the mic arrangement.
The V20 had three mics that were constant and could be switched between. (Although, to this day I still can't find anything that shows where the third mic was.) The V30 has two mics and the RAM (Receiver As Mic) when the decibels get high enough. You don't get to control that last one, it just comes on when the volume of what you're recording hits an ear splitting level. So there's really only two mics recording the rest of the time.
Any time I've been out trying to record with the V20, the slider only made a minor difference. I'd still pick up ambient noise from behind me. So my second guess is that LG decided the slider wasn't doing enough to justify its inclusion this round. Reality is that there's a reason you run separate soundtrack recording from video if you're really doing sound sensitive recordings. (That's part of the reason you see that clapboard at the beginning of filming for movies and videos. It gives an audio and visual alignment point for mixing the two later.)
Click to expand...
Click to collapse
Thank you for your detailed answer! Have you tried that RAM solution in a noisy environment or have some link for an audio test? In fact I can't find much audio recording tests online for the V30 despite its growing popularity as if no one cares about it ...
Oh yeah, I definitely had it kick in on me Wednesday night. I was standing in front of a speaker stack at a concert. A message pops-up when you start recording and it senses you're in such an environment. You probably won't see many tests of the RAM as it takes something around 120 decibels to kick in. My left ear is still ringing from Wednesday night and yesterday I was dizzy.
That said, how does it sound? As long as what you're recording stays constant, it sounds pretty good. If there's changes, specifically loud to extremely loud, you hear a change that makes you realize it's just applying a simple filter to the audio. Which is to be expected. To pull off the miracle of having the sound keep a constant in such a situation would require a much larger recording operation than will fit in a phone. (My audio geek friends are still surprised at what control you can get with the V series.)
Once I know I can hear what I recorded the other night, I'll load some up to YouTube and link back on one of the threads here.
CHH2 said:
Oh yeah, I definitely had it kick in on me Wednesday night. I was standing in front of a speaker stack at a concert. A message pops-up when you start recording and it senses you're in such an environment. You probably won't see many tests of the RAM as it takes something around 120 decibels to kick in. My left ear is still ringing from Wednesday night and yesterday I was dizzy.
That said, how does it sound? As long as what you're recording stays constant, it sounds pretty good. If there's changes, specifically loud to extremely loud, you hear a change that makes you realize it's just applying a simple filter to the audio. Which is to be expected. To pull off the miracle of having the sound keep a constant in such a situation would require a much larger recording operation than will fit in a phone. (My audio geek friends are still surprised at what control you can get with the V series.)
Once I know I can hear what I recorded the other night, I'll load some up to YouTube and link back on one of the threads here.
Click to expand...
Click to collapse
Eagerly awaiting to hear your recordings! Thank you so much!

How do your friends find your mic quality?

All my friends tell me my pocophone mic quality is horrible when I call them like muffled and distanced voice..
dezzadk said:
All my friends tell me my pocophone mic quality is horrible when I call them like muffled and distanced voice..
Click to expand...
Click to collapse
Seems fine for me.
I have similar problem with Microphone on POCO F1 . It works fine on Calling and PUBG, but works very poor,compared to other phone, in Voice Recorder app , and Video recording, and even voicemail on facebook messenger. In order to get better Sound , I need to place the microphone very near my mouth, or source of sound. I am not sure whether the microphone on all POCO F1 is like this , or it is just in mine. And is it a hardware or software problem?
No problem with me. Sound is good and clear and loud too (atleast for me). While listening in ear plugs also, it's good. I usually don't prefer too loud. So, yeah it's quite good for me.!
I don't have any problem with that. I live in India and I even talked to my friends in US. From my side everything is clear.
I also have issues with the microphone quality. Would you guys, who don't have a problem, try the internal voice recorder and let us know the quality?
When I use the internal voice recorder, the recording quality is so bad, that I am mostly unable to understand myself. This is how other people hear me, when I am using the hands-free mode on either WhatsApp or Skype, even on cell the quality drops a lot, but at least they can understand me a little bit.
When using another recording app, the quality is fine, so it seems the problem is not hardware related.
Yes. Experiencing the same thing. From what people have told me it is worse when I'm using the loud speaker. They say I sound so muffled that they can't understand what I'm saying. Not great. Does anyone have any idea how we get this sorted? Cheers
It is probably the noise cancelation messing with it. I think a lot of different xiaomi phones have mic and screen problems that not many will notice because I've seen many complaints for other models not just the poco. For some people with loud voices, maybe it isn't a problem for them and they are able to live with it compared to others with soft voices.
For my redmi note 4, someone from the community released a disable noise cancelation mod which can be flashed through twrp/magisk and seems to have fixed this problem. Someone might eventually do it for poco as well depending on who is part of the community and if there's enough complaints for it
This is probably new to people who are trying xiaomi for the first time because xiaomi brand seems like it just started getting popular with users in the US thanks to all the hype but it looks like only those on ATT are able make use of it due to limited bands
it is generally too quiet and too thin for me in the recording

Categories

Resources