Just wanted to know if anyone else noticed faint buzzing/scratching/hissing noises coming out of their headphone jack...
(and yes I have tested several headphones/earbuds and tested with my MDRv6's all with the same results. Its definitely the phone not the headphones)
When I insert my headphones there is a quick beeping sound that plays for a second or so then goes quiet.
When music is playing, especially soft music (a particular song was Instant Crush; Daft Punk) there is a hiss in the background, specifically when certain tones play.
It was terribly noticeable right at the beginning of a few songs, especially the one I listed above.
I also have button sound effects enabled. So When I press one of the soft UI buttons it makes a tick noise. However for about 5 seconds after the tick there is a long hiss then silence until I press another button.
The volume of the hissing/scratching noises is directly related to the actual volume of the device and the note playing.
Im on stock build 11c w/root, and I havent found a lot of info about this problem.
Just wondering if anyone has noticed this, or if this is a known issue?
If your phone is warranteed, I would bring it in
The G3 boasts an AMPLIFIED 1 watt sound speaker, which means there is a powered sound processor.. Unless the jack needs to be cleaned, I would lean toward thinking there is a defect in your phones jack, or sound assembly. I think its more than likely a defective jack, especially if there are no sounds like you are describing when headphones are not in use
Yeah the phone is brand new. I think I'm going to RMA....
Sent from my VS985 4G using XDA Free mobile app
I've noticed it. Seems to be worse when charging.
Verizon remotely detected root, warranty voided.
Posted about it here.
http://forum.xda-developers.com/showthread.php?p=57355721
Word of warning before calling Verizon
Sent from my VS985 4G using XDA Free mobile app
nuke235 said:
Just wanted to know if anyone else noticed faint buzzing/scratching/hissing noises coming out of their headphone jack...
(and yes I have tested several headphones/earbuds and tested with my MDRv6's all with the same results. Its definitely the phone not the headphones)
When I insert my headphones there is a quick beeping sound that plays for a second or so then goes quiet.
When music is playing, especially soft music (a particular song was Instant Crush; Daft Punk) there is a hiss in the background, specifically when certain tones play.
It was terribly noticeable right at the beginning of a few songs, especially the one I listed above.
I also have button sound effects enabled. So When I press one of the soft UI buttons it makes a tick noise. However for about 5 seconds after the tick there is a long hiss then silence until I press another button.
The volume of the hissing/scratching noises is directly related to the actual volume of the device and the note playing.
Im on stock build 11c w/root, and I havent found a lot of info about this problem.
Just wondering if anyone has noticed this, or if this is a known issue?
Click to expand...
Click to collapse
Just got my G3 a week ago and didnt use headphones until I read your post, I tested many different songs with different players, stock player, google player, Iheart radio, pandora, etc, headphone sound is crystal clear on mine, I dont get any beeps either like you described, I did notice you need to make sure the jack is pushed in good and tight, I put it in and thought it was all the way in and sound was crappy, pushed a bit harder and it clicked in good and sound was great, do you have a case that may be preventing the jack from being pushed in all the way, I had a phone in the past that this happened to me with, had to cut away some rubber on the jack to make it fit snug, if none of those are the issue, I would look into a warranty claim. I am using the beats audio earbuds that came with my HTC M7 I had before this phone.
kchinth said:
I've noticed it. Seems to be worse when charging.
Click to expand...
Click to collapse
That could be the issue. I know on the 2012 Nexus 7, it's really bad. It's supposedly due to the microUSB port and the headphone jack sharing the same circuit, or some engineering thing like.
Wonder if it's the same or if they didn't shield the headphone jack very well and it's picking up interference from the microUSB port when charging?
I didn't want to leave this up in the air so I figured I would post an update.
I replaced my G3 through Verizon for a brand new unit. My first phone was of an earlier batch (came with the 10b update) the second one was of a later batch and had 11b pre-installed.
Both phones had the same issue. There is a hissing noise/distortion that comes from the headphone jack. Even when not playing music.
I noticed it on other phones too but not anywhere nearly as much. I understand that any audio source is going to have a little background interference but the G3 definitely has a more significant issue than others.
However it seems to be entirely dependant on what headphones you are using.
1st. I tested first with my Sony MDR-v6's which the problem is most noticeable on. Extreme hissing/background noise.
2nd. Then I used a pair of Audio Techina ATH-PRO500's and the problem was almost unnoticeable.
3rd. I also tried my Steel Series Siberia v2's and the problem was again almost completely gone.
4th. I also used my receiver at home. JVC 5.1 channel receiver with RCA speakers and a Kenwood sub, didn't notice the issue at all. However there where some occasional strange popping noises when no music was playing I didn't get on my GS3 or other MP3 player.
5th. Finally I tried the ear buds that came with my Galaxy S3 and the distortion was again totally noticeable with and without music playing.
This is most definitely an issue that totally depends on what headphones you are using not sure if it has to do with sensitivity or impedance (this is what most people think) however it is most definitely an issue. I saw a few threads saying that audio issues were a problem in Android 4.4.2 however LG/Verizon have yet to release a stock base on anything but.
I suppose I could flash AOSP 4.4.4 and see if the problem persists but I don't know if that would even be worth it.
2 phones and 4 headsets later this is starting to seem like either a software or a design issue.
However I have nothing but good to say about every other bit of this phone. Really besides the audio jack top notch all around.
Sent from my Stumped and Bumped Verizon LG G3
I might have found a workaround for this
I have tested 3 LG D855 and all of them have noise/static/high-freq leak from the processor out to the headphones. It might be a faulty design for the headphones amplification stage for headphones (when the headphones logo appears on the status bar). However, when using line level output (the jack appears on the status bar) the problem does not reproduce.
Therefore the workaround I've found is to trick the phone into line level output mode and then plug the headphones. To do this you need to plug in a 3.5mm jack extensor or a 2-to-1 3.5mm Y-adapter with no load, that's it, with nothing connected to it. At that moment, the phone will activate the line level output mode. Only after that you will connect the headphones, and you'll see there are no artifacts on the audio.
That being said, I'm not sure this will work with all kind of headphones as I have only tried with mines that are low-impedance ones, but on those it works perfectly. To be checked if the level of the signal in line mode is enough to drive other headphones.
In any case, it is a shame this happens with a high-end and expensive smartphone. I was hopping this will be fixed in a newer hardware revision but I got two replacements of mine and no luck. I have read somewhere this might be a flaw in Snapdragon 801, as it integrates completely the signal routings but isolates badly highfreq noise from processor stages, etc. etc. but I do not remember where I did read it unfortunately.
I hope this helps!
drondron said:
I have tested 3 LG D855 and all of them have noise/static/high-freq leak from the processor out to the headphones. It might be a faulty design for the headphones amplification stage for headphones (when the headphones logo appears on the status bar). However, when using line level output (the jack appears on the status bar) the problem does not reproduce.
Therefore the workaround I've found is to trick the phone into line level output mode and then plug the headphones. To do this you need to plug in a 3.5mm jack extensor or a 2-to-1 3.5mm Y-adapter with no load, that's it, with nothing connected to it. At that moment, the phone will activate the line level output mode. Only after that you will connect the headphones, and you'll see there are no artifacts on the audio.
That being said, I'm not sure this will work with all kind of headphones as I have only tried with mines that are low-impedance ones, but on those it works perfectly. To be checked if the level of the signal in line mode is enough to drive other headphones.
In any case, it is a shame this happens with a high-end and expensive smartphone. I was hopping this will be fixed in a newer hardware revision but I got two replacements of mine and no luck. I have read somewhere this might be a flaw in Snapdragon 801, as it integrates completely the signal routings but isolates badly highfreq noise from processor stages, etc. etc. but I do not remember where I did read it unfortunately.
I hope this helps!
Click to expand...
Click to collapse
Ive been having the same issue. I have a pair of Shure SE846 which are about 8ohms. I experience the poor audio, especially the noise in the left channel. I find that placing a call and then listening to music removes the left channel static but the sound is still kinda bad. Ill try your suggestion tonight and post back. Just wanted to let you know your not alone.
I despise my G3 because of this. Im looking to get a new phone unless I can fix this.
Nope, my sound is perfect on my high-end Sony over the ear phones. Crystal clear on pure stock G3 .
I haven't noticed any artifact issues on my phone when using headphones, however when I plug it into my vehicle and also plug in the charger that causes everything to go nuts. The USB interference causes a crazy amount of excess noise. I haven't ever actually tried listening to headphones while charging, so in the car is the only time I've ever noticed it. The same issue occurs when I plug in my Galaxy Tab Pro into the aux jack and charge it at the same time, so this is definitely not unique to the G3. I wish all phones had as good an amplifier as my HTC DNA does, I still use that thing for music because the sound is so good.
pitbull8265 said:
If your phone is warranteed, I would bring it in
The G3 boasts an AMPLIFIED 1 watt sound speaker, which means there is a powered sound processor.. Unless the jack needs to be cleaned, I would lean toward thinking there is a defect in your phones jack, or sound assembly. I think its more than likely a defective jack, especially if there are no sounds like you are describing when headphones are not in use
Click to expand...
Click to collapse
I'm having a different audio problem.
With headphones plugged in and listening to music using any player, the right side sound emits distortion/hissing noise at a certain frequencies. When I tested it with plugging a 3.5mm to 3.5mm to an external amp (JDS labs c5) the distortion/hissing noise is completely gone. So it's definitely not a faulty jack
The hissing is evident at the beginning of (first few seconds) Tina Area's Still Running and You set fire to my heart .
I'm testing it with sensitive iem (Westone Um3x).
So does this mean there is a problem with the internal amp of the g3 or more to do with the os bug that can be solved with a custom kernel or update.
Is this a common issue found on all g3s?
drondron said:
I have tested 3 LG D855 and all of them have noise/static/high-freq leak from the processor out to the headphones. It might be a faulty design for the headphones amplification stage for headphones (when the headphones logo appears on the status bar). However, when using line level output (the jack appears on the status bar) the problem does not reproduce.
Therefore the workaround I've found is to trick the phone into line level output mode and then plug the headphones. To do this you need to plug in a 3.5mm jack extensor or a 2-to-1 3.5mm Y-adapter with no load, that's it, with nothing connected to it. At that moment, the phone will activate the line level output mode. Only after that you will connect the headphones, and you'll see there are no artifacts on the audio.
That being said, I'm not sure this will work with all kind of headphones as I have only tried with mines that are low-impedance ones, but on those it works perfectly. To be checked if the level of the signal in line mode is enough to drive other headphones.
In any case, it is a shame this happens with a high-end and expensive smartphone. I was hopping this will be fixed in a newer hardware revision but I got two replacements of mine and no luck. I have read somewhere this might be a flaw in Snapdragon 801, as it integrates completely the signal routings but isolates badly highfreq noise from processor stages, etc. etc. but I do not remember where I did read it unfortunately.
I hope this helps!
Click to expand...
Click to collapse
Hi! This worked perfectly for me but for me instead of tricking the phone into line level output mode, I detaching one side of my headphones before plugging it into the headphone jack then reattached it afterwards. I'm using pair of sensitive iems (Westone um3x rc)
Everything is quit with no distortion, just how it should be!
One thing, is there an option within android or an app that can permanently enable line level mode ever time headphones are plugged in without having to trick it.
If so, I won't have to sent my phone for repair!
Also are there any disadvantages for using line level with headphones?
Fungus999 said:
Hi! This worked perfectly for me but for me instead of tricking the phone into line level output mode, I detaching one side of my headphones before plugging it into the headphone jack then reattached it afterwards. I'm using pair of sensitive iems (Westone um3x rc)
Everything is quit with no distortion, just how it should be!
One thing, is there an option within android or an app that can permanently enable line level mode ever time headphones are plugged in without having to trick it.
If so, I won't have to sent my phone for repair!
Also are there any disadvantages for using line level with headphones?
Click to expand...
Click to collapse
Using line out shouldn't make any difference on audio quality. It only disables the remote (buttons and microphone).
Would also really like a way to force the line-out mode. Btw, does this affect all G3s? Cause right now I'm not sure if it's worth the hassle of replacing it.
sulkie said:
Using line out shouldn't make any difference on audio quality. It only disables the remote (buttons and microphone).
Would also really like a way to force the line-out mode. Btw, does this affect all G3s? Cause right now I'm not sure if it's worth the hassle of replacing it.
Click to expand...
Click to collapse
I know but some how using line out causes the hissing from the right side to go away completely. Strange huh
Are you also having this problem?
I also don't want to return mine if it exists in all g3s and there's a easier work around.
Yea same thing. I have artifacts in the left channel except when I manage to force the phone to recognize the headphones as line-out. I did this with the adapter to test it and it's impractical if not impossible to use the same adapter all the time.
I'm gonna try doing this right this moment to see if it works: http://forum.xda-developers.com/lg-g3/help/hissing-noise-left-ear-playing-music-t2804065/page17
sulkie said:
Yea same thing. I have artifacts in the left channel except when I manage to force the phone to recognize the headphones as line-out. I did this with the adapter to test it and it's impractical if not impossible to use the same adapter all the time.
I'm gonna try doing this right this moment to see if it works: http://forum.xda-developers.com/lg-g3/help/hissing-noise-left-ear-playing-music-t2804065/page17
Click to expand...
Click to collapse
I don't use earphones with a volume remote or microphone so that's not a problem.
It could be more to do with the increase in output impedance but I might be wrong cos the volume level is identical to headphone out.
I'm also getting a lot of static background noise but it disappears after making and hanging up a call as mentioned in a thread.
But yeah a permanent fix by forcing it into line out or doing some changes in kernel would be much more convenient
Fungus999 said:
I don't use earphones with a volume remote or microphone so that's not a problem.
It could be more to do with the increase in output impedance but I might be wrong cos the volume level is identical to headphone out.
I'm also getting a lot of static background noise but it disappears after making and hanging up a call as mentioned in a thread.
But yeah a permanent fix by forcing it into line out or doing some changes in kernel would be much more convenient
Click to expand...
Click to collapse
Great news! I just tried the fix from that thread and it worked. Here's the post: http://forum.xda-developers.com/showpost.php?p=59601465&postcount=150
I'm using stock rom which had 3 mixer xml files and I edited 2 of them, mixer_paths.xml and mixer_paths_qcwcn.xml. Also, instead of changing the value to 0, I deleted the entire line as it was suggested later in the thread.
The artifacts/noise in the left channel are gone!
sulkie said:
Great news! I just tried the fix from that thread and it worked. Here's the post: http://forum.xda-developers.com/showpost.php?p=59601465&postcount=150
I'm using stock rom which had 3 mixer xml files and I edited 2 of them, mixer_paths.xml and mixer_paths_qcwcn.xml. Also, instead of changing the value to 0, I deleted the entire line as it was suggested later in the thread.
The artifacts/noise in the left channel are gone!
Click to expand...
Click to collapse
But mine is stock on stock Lollipop via official update and with the hiss coming from the right side.
Please excuses my ignorance but I know nothing about accessing and editing a ROM.
How do I get into the rom and into the file called system/etc"?
I've been using my Xperia Z5 for roughly 2 years without problems, but lately I've experienced a rather annoying issue regarding headphone use and the microphone (the one built into the phone, NOT one attached to a headphone):
After using the headphones to for example listen to music, the microphone will stop working, unless the headphones are plugged in. This is regardless of app (I've tested: sound recorder app, Google Assistant and phone call). It doesn't seem to be because the phone thinks the headphones are connected because: (I) it uses the built in microphone when the headphones are connected, (II) the speakers function as normal without headphones.
The only way to fix this, seems to be a reboot. After that the microphone works until headphones are used again.
Sony support suggested resetting the phone, however this didn't help. I've also tried searching both Google and XDA, but haven't found anyone else with the same problem.
The only thing that's changed since the issue started appearing, is that I janked on the connector on my headphone cable, which meant it got a bit loose. This in turn means it can disconnect if the connector or cable is moved in a certain way (though I haven't yet been able to figure out the exact movement or if it's the connector or the cable). I've already ordered a replacement cable.
I think the problem may be related to this disconnect that happens when the headphones are still plugged in. However, after this occurs, it doesn't matter what headphone/set is used, and plugging in a headphone WITH a microphone will function without issues (though disconnecting will still make the built in mic stop working).
Hello,
Is there any rom or custom kernel for mido who has this headphone jack stuck issue fixed? Like some kernels/roms for kenzo used to do.
This is not a software bug, it's problem with your headphone port - there must be something inside or it's just dirty, try to insert/remove headphone jack quickly few times.
k3lcior said:
This is not a software bug, it's problem with your headphone port - there must be something inside or it's just dirty, try to insert/remove headphone jack quickly few times.
Click to expand...
Click to collapse
This trick used to be useful eariler but it ain't anymore. It's just stuck right now
There's no exact fix for this, it happens due to connectivity issues just use other headphones and listen songs for 2-3 hrs. It will be fixed same happened with me. Or connect disconnect the headphones.
I have a problem with my package included headphone or my phone or both I don't know.
I wonder anyone got this weird bug or hardware problem.
This is the problem step by step:
I plug usb type c package included headphone.
I see small headphone icon upper side of the screen.
I open a music app -for example youtube-
I play anything video is shown and auto playing stops the video or music. Phone acts like headphone unplugged but its plugged anyway.
Small headphone icon doesnt show anymore but its plugged to usb port.
I touch the play button again and music comes out from phone's speakers.
I unplug and plug headphone again to usb port and music comes from headphone and little icons shows up on screen.
So this is the problem that I have. I need to talk about some experiment notes I have had.
I have never had this bug or problem with usb type c to 3.5 mm headphone jack converter. And also having same problem with making some calls or any kind of sound output situations with type c headphone. And the interesting part is I tried to record a screen video about this problem guess what... No bugs or problems when recording but its again shows up when I stopped the recording video.
Tell me something about this bug or problem. Anyone have this problem with phone. Thanks a lot already for your comments and suggestions and answers
I bought my Mate 20 mid April and I faced exactly the same issue with headphone. No matter I use the original one USB-C or USB-C to jack. I did not find any solution and returned the phone back to the vendor.
assaritas said:
I have a problem with my package included headphone or my phone or both I don't know.
I wonder anyone got this weird bug or hardware problem.
This is the problem step by step:
I plug usb type c package included headphone.
I see small headphone icon upper side of the screen.
I open a music app -for example youtube-
I play anything video is shown and auto playing stops the video or music. Phone acts like headphone unplugged but its plugged anyway.
Small headphone icon doesnt show anymore but its plugged to usb port.
I touch the play button again and music comes out from phone's speakers.
I unplug and plug headphone again to usb port and music comes from headphone and little icons shows up on screen.
So this is the problem that I have. I need to talk about some experiment notes I have had.
I have never had this bug or problem with usb type c to 3.5 mm headphone jack converter. And also having same problem with making some calls or any kind of sound output situations with type c headphone. And the interesting part is I tried to record a screen video about this problem guess what... No bugs or problems when recording but its again shows up when I stopped the recording video.
Tell me something about this bug or problem. Anyone have this problem with phone. Thanks a lot already for your comments and suggestions and answers
Click to expand...
Click to collapse
Hi!
I have the same identical issue. I bought a mate 20 pro and originale headphone works only if, after music starts, I unplugg and then I plug headphone usb c.
Have you find a solution?
Hi I too have the exact same problem. Has anyone found a fix for this?
assaritas said:
I have a problem with my package included headphone or my phone or both I don't know.
I wonder anyone got this weird bug or hardware problem.
This is the problem step by step:
I plug usb type c package included headphone.
I see small headphone icon upper side of the screen.
I open a music app -for example youtube-
I play anything video is shown and auto playing stops the video or music. Phone acts like headphone unplugged but its plugged anyway.
Small headphone icon doesnt show anymore but its plugged to usb port.
I touch the play button again and music comes out from phone's speakers.
I unplug and plug headphone again to usb port and music comes from headphone and little icons shows up on screen.
So this is the problem that I have. I need to talk about some experiment notes I have had.
I have never had this bug or problem with usb type c to 3.5 mm headphone jack converter. And also having same problem with making some calls or any kind of sound output situations with type c headphone. And the interesting part is I tried to record a screen video about this problem guess what... No bugs or problems when recording but its again shows up when I stopped the recording video.
Tell me something about this bug or problem. Anyone have this problem with phone. Thanks a lot already for your comments and suggestions and answers
Click to expand...
Click to collapse
I've had similar problems with my headphones, maybe not exactly. But hey, give it a try. Definitely worked for me. I say headphones because I had the issue with both the packaged headset as the Huawei ANC ones I bought later. Problem was an accumulation of rubble in the USB-C socket of the phone. And it got worse over time. Took a very thin item and gently cleaned the socket. Cleared all issues instantly. Substantial filth in the port. To check for rubble in the portt take a magnifying glass and enough light to check. Hope it helps. I thought after it got really worse and the cable would not even stay in the socket, I had to send phone to Huawei for repair but as a last resort I cleaned the USB-C port and now no more issues. Do be careful though.
I've not even taken those out of the wrapper since getting my m20p in December. Using Bluetooth without any issues on assorted headsets.
Sent from my LYA-L29 using Tapatalk
Same problem here, but only with the earbuds that came with the phone. If I use the adapter (which also came with the phone) with my old headphone, there are no problems at all.
no one has solved the problem of the original earphones that are not heard on the phone? I brought the phone for assistance with this problem and they replaced my motherboard. today I picked up the phone and the problem is still there. ridiculous. for you the problem is only with the original earphones or even with others of the type c?
up up please
The problem stopped occurring as soon as I updated my phone to 9.1.
gustavomp said:
The problem stopped occurring as soon as I updated my phone to 9.1.
Click to expand...
Click to collapse
Problem solved but I didn't received 9.1 update. But I received 9.0.0.266(C432E10R1P16) update, this might worked
yes , emui 9.1 solve the problem!