Ever see a factory data reset not wipe a device? - Android Q&A, Help & Troubleshooting

My mom has this old Galaxy Tab 3 that started randomly rebboting on her. She asked me to look at it.
When you turn it on it boots up to the home screen, and after about 10 seconds it reboots. I booted the tablet into safe mode thinking it's an app she installed. Safe mode lasted a little longer maybe 30 seconds before it rebooted. So I booted into recovery mode, and wiped the cache, and rebooted back into safe mode. Still rebooted after 30 seconds or so. So now I tried wiping the tablet, let's start fresh. First I tried erasing it from the settings menu when the tablet is running. No luck will not erase. So now I tried to wipe it using recovery mode. Recovery mode mode claims facotey reset successful. I rebooted the tablet and my mom's email is still set up. So I went back into recovery mode and wiped the tablet doing a full factory reset 3 times in a row before rebooting and EVERYTHING is still there. Has anyone ever seen this before? Is this a problem with the flash memory perhaps? Maybe the main board? Any advice on what's going on or how to erase this would be appreciated.

Weird
sm.cbert said:
My mom has this old Galaxy Tab 3 that started randomly rebboting on her. She asked me to look at it.
When you turn it on it boots up to the home screen, and after about 10 seconds it reboots. I booted the tablet into safe mode thinking it's an app she installed. Safe mode lasted a little longer maybe 30 seconds before it rebooted. So I booted into recovery mode, and wiped the cache, and rebooted back into safe mode. Still rebooted after 30 seconds or so. So now I tried wiping the tablet, let's start fresh. First I tried erasing it from the settings menu when the tablet is running. No luck will not erase. So now I tried to wipe it using recovery mode. Recovery mode mode claims facotey reset successful. I rebooted the tablet and my mom's email is still set up. So I went back into recovery mode and wiped the tablet doing a full factory reset 3 times in a row before rebooting and EVERYTHING is still there. Has anyone ever seen this before? Is this a problem with the flash memory perhaps? Maybe the main board? Any advice on what's going on or how to erase this would be appreciated.
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This is very weird.So,Let me get this straight.You tried to wipe the tablet and it doesn't wipe.Well,when In recovery mode the recovery doesn't care if there is a loop a symlink or anything that will have any other function other than to exist.It will remove it without a problem.I would say Try doing it from custom recovery otherwise it's not-software relatef.
Sent from my SM-N9005 using Tapatalk

Atifbaig786 said:
WeirdThis is very weird.So,Let me get this straight.You tried to wipe the tablet and it doesn't wipe.Well,when In recovery mode the recovery doesn't care if there is a loop a symlink or anything that will have any other function other than to exist.It will remove it without a problem.I would say Try doing it from custom recovery otherwise it's not-software relatef.
Sent from my SM-N9005 using Tapatalk
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Click to collapse
I've tried in the stock recovery mode whenre I hold the power, volume up button, and home buttons. When you say custom recovery is this like a TWRP recovery?

Yeahyeaah
sm.cbert said:
I've tried in the stock recovery mode whenre I hold the power, volume up button, and home buttons. When you say custom recovery is this like a TWRP recovery?
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Sent from my SM-N9005 using Tapatalk

Related

HELP, my S3 keeps rebooting after startup, cant wipe data/factory reset from CWM also

Hi,
Please give me some help guys,
After installing an app from a torrent (dont know if its related but it happened after installing and opening it) my phone keeps restarting every time, it boots up normally but after just about 5 seconds in the home screen it reboots again. I need to pull out battery to get it stop rebooting.
I've entered in CWM, but cant wipe data/factory reset, when I choose that option it appears "wipping /data" and it just reboots again. I cant also format /data from advanced options. Also, when /data is mounted I cant unmount it also from advanced options. Can wipe cache and dalvik cache but not data. Cant use the phone!
I have Omega v36 with superSU and CWM touch in it. How can I solve this?
Happened to me once also. Idk which app you installed but I had installed privacy guard and it resulted in a boot loop. The 5 seconds it gives you at start, try to go in settings then applications and uninstall the app which caused this. Took 15 minutes of me trying and I lucked out and uninstalled it. Phone been fine after that
Sent by GT-I9300 SuperNexus
omgbuffguy said:
Happened to me once also. Idk which app you installed but I had installed privacy guard and it resulted in a boot loop. The 5 seconds it gives you at start, try to go in settings then applications and uninstall the app which caused this. Took 15 minutes of me trying and I lucked out and uninstalled it. Phone been fine after that
Sent by GT-I9300 SuperNexus
Click to expand...
Click to collapse
I've tried, but as soon as I hit the "unninstall" the phone reboots. I guess trying to interact with something in /data makes it reboot.
App + torrent = probable malware .
Flash stock rom via Odin is the first step .
jje
joaodrp said:
Hi,
Please give me some help guys,
After installing an app from a torrent (dont know if its related but it happened after installing and opening it) my phone keeps restarting every time, it boots up normally but after just about 5 seconds in the home screen it reboots again. I need to pull out battery to get it stop rebooting.
I've entered in CWM, but cant wipe data/factory reset, when I choose that option it appears "wipping /data" and it just reboots again. I cant also format /data from advanced options. Also, when /data is mounted I cant unmount it also from advanced options. Can wipe cache and dalvik cache but not data. Cant use the phone!
I have Omega v36 with superSU and CWM touch in it. How can I solve this?
Click to expand...
Click to collapse
flash latest i9300 stock rom via odin and after f-reset.find rom here
http://www.sammobile.com/firmware/?page=3
Try safe mode.
Safe mode will boot only stock apps, apps which were installed by ROM.
http://forum.xda-developers.com/showthread.php?t=1821557
Well, things have gone worst, i've entered in safe mode and choose factory reset from settings, now the phone keeps rebooting, show the green robot of factory reset for 2 seconds and then reboots again. Now cant even get in the samsung logo neither in recovery or download mode.
Now, is there a solution for this? Have removed the battery for about 5 minuts but it stays the same.
joaodrp said:
Well, things have gone worst, i've entered in safe mode and choose factory reset from settings, now the phone keeps rebooting, show the green robot of factory reset for 2 seconds and then reboots again. Now cant even get in the samsung logo neither in recovery or download mode.
Now, is there a solution for this? Have removed the battery for about 5 minuts but it stays the same.
Click to expand...
Click to collapse
flase stock recovery via odin after that f-reset, may its help u. find attachment.
JJEgan said:
App + torrent = probable malware .
Flash stock rom via Odin is the first step .
jje
Click to expand...
Click to collapse
Thanks, I've solved the problem!
I had the same problem but finally fixed because this thread ,thank god
My problem fixed by :
1- enter download mode - connect ur phone to pc via original usb cable , open odin
2- flash The Stock recovery with Odin 3.4 in PDA button
3- Enter your stock recovery to wipe everything " data / cache/ dalvik " .
4- now enter again download mode and connect the phone again to pc .
5- flash the Stock Rom through PDA button and leave all checks as it is
6- after finishing it will reboot by it self to find your phone back to life again
7- Enjoy
I am going crazy!
ddaveid said:
Try safe mode.
Safe mode will boot only stock apps, apps which were installed by ROM.
http://forum.xda-developers.com/showthread.php?t=1821557
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I am having this same problem with my ACE 3 Duos, and it is DRIVING ME NUTS!
I searched all over the internet
- It starts up normally then reboots within 2 - 4 seconds
- I managed to let it start on SAFE MODE it didn't work! still rebooting!
- I wiped the cache and it didn't work
- I am leaving the Factory Reset as a last option ((cause I didn't back up my data and I have bad experience with back ups))
- much important info on my phone ((about my work)) and don't wanna lose that
- I think I can save it cause it is booting normally then something goes wrong
HELP!

GT-P7500 got stuck in recovery mode

My tablet was running fine, I was chatting with my friend using the facebook app, suddently everything froze up, so I pressed and hold the power button to force re-start the tablet but got into boot loop instead. I then went to recovery mode, and here comes what I find really weird. I can't do anything in recovery mode. Try to wipe data, the tablet gets stuck and restarts itself. Try to wipe dalvik cache, same thing happens. Try to restore a nandroid backup, get stuck at restoring data. Now the tablet is still in bootloop, and stuck at the CyanogenMod boot logo. Yeah, it just freezes there for about 5 minutes then reboots itself. I'm not new to CWM recovery, I've flashed hundreds of Roms in my life but never seen anything like this. It seems to me this is hardware related, I don't know. Has anyone here faced this issue before? Any idea how to fix it? Thank you.
browy said:
My tablet was running fine, I was chatting with my friend using the facebook app, suddently everything froze up, so I pressed and hold the power button to force re-start the tablet but got into boot loop instead. I then went to recovery mode, and here comes what I find really weird. I can't do anything in recovery mode. Try to wipe data, the tablet gets stuck and restarts itself. Try to wipe dalvik cache, same thing happens. Try to restore a nandroid backup, get stuck at restoring data. Now the tablet is still in bootloop, and stuck at the CyanogenMod boot logo. Yeah, it just freezes there for about 5 minutes then reboots itself. I'm not new to CWM recovery, I've flashed hundreds of Roms in my life but never seen anything like this. It seems to me this is hardware related, I don't know. Has anyone here faced this issue before? Any idea how to fix it? Thank you.
Click to expand...
Click to collapse
Have you tried download mode?
Try to recover it in Odin. If it fails to flash i'm pretty sure you have a bad nand.

Samsung Galaxy S2 not booting

I rooted my phone without any trouble for months, and its been working just fine, until now! Then, I had to do a factory reset. The normal procedure, SETTINGS> PRIVACY> factory reset. The phone then never got past the boot logo. It starts to load, and just gets stuck at the Samsung logo, and nothing else. there's two lights glowing from the capacitive buttons, and that's all. I'm on 4.1.2 JB stock rom. Later, I tried to enter recovery mode, and did a wipe, and cleaned cache partition also. AND, the phone just sprung to life, the whole first time set up thing. I started filling in stuff and the phone just shut down again, and if I tried to reboot again, it doesn't get past boot logo. But if I wipe n do it, it happens but shuts down immediately Please help!!
Sent from my GT-I9003 using xda app-developers app
Boot into download mode, get a stock rom from Samfirmware, flash it with Odin (How ? Thread stickied near top of Q&A).

Galaxy S2 urgent problem

First off all sory on my bad English.
Few hours ago I did factory reset on mentioned phone. I choose to format external memory ( in phone ) and phone switched off. When turned on it showed some text in German ( phone from austrian network ) and samsung logo appeared. Since that colors run trought logo and nothing happening. Phone is rooted with syiah kernel, on stock rom. What to do???
huh I don't understand the problem.
do you want to change the language or a bug in de logo.
if the language its simple just in settings
if its something glitchy (screen, boot or the logo)
try to go back to stock with stock kernel.
can you take a picture? :highfive:
Phone wont boot up. Just logo changing colors.
How long have you left it running? If you do a complete factory reset, the phone has to rebuild the dalvik cache, which, as there is loads of crap on stock ROMs, can take quite a while. Leave it running on the boot screen for 5 minutes or so, and see what happens.
Sent from my GT-I9100 using xda app-developers app
TheReverend210 said:
How long have you left it running? If you do a complete factory reset, the phone has to rebuild the dalvik cache, which, as there is loads of crap on stock ROMs, can take quite a while. Leave it running on the boot screen for 5 minutes or so, and see what happens.
Sent from my GT-I9100 using xda app-developers app
Click to expand...
Click to collapse
I left it for 2 hours
Normally when doing a factory reset your phone should boot into recovery, perform the wipe and boot the system again. Maybe something went wrong during this process and you ended up with a corrupt data partition. Try booting into recovery by hand (volume up + home + power button) and perform a data wipe there. Reboot again and see if it's booting again.

[Q] Oppo Neo 5 Softbricked

Hi guys, I really need your help.
I'm new at this rooting stuffs and I tried to root my Oppo Neo 5.
I tried so many softwares like OneClickRoot, FramaRoot, and Kingroot but none seemed to work.
So I resorted to an app called oppo tools
It worked at first but I got really annoyed when my status bar suddenly colored to red when my phone discharges to 15% so I unrooted my phone and rooted back again. I really thought that was going to fix my problem but that's where the bootloop issue started.
I tried to flash some custom recovery zip but it failed since I only have a stock recovery.
But the thing is, I found a guide that says to rename the clockworkrecovery img to PG86IMG.zip.
So I did tried that and as soon as I flashed the zip from my stock recovery, my phone hanged.
I long-pressed the power button to restart and boot into recovery mode but nothing seems to happen.
I'll try to explain a bit more on how it looks when I boot my device.
When it boots normally (I mean not pressing the volume to enter recovery mode) it will only show the logo but when I try to go into recovery mode it will show the logo with a little text on the lower left portion "Recovery Mode"
Before I flashed the PG86IMG.zip, recovery mode was still working and the charging screen when off is working too.
but after I flashed the zip, every time I try to recovery mode the logo shows up with the little text but RECOVERY MODE isn't working. When I charge my phone it automatically boots up and shows the logo and text like it's trying to go recovery mode (I'm just trying to charge? It's going to recovery mode)
I tried using "adb devices" on cmd but it's not detecting any devices.
I'm really out of ideas guys, I know not all people use this model but what would be your suggestion?
A suggestion on how to fix this would really be appreciated :good:
I'm sorry I'm really new at this, please correct me if I did something wrong starting this thread. :angel:
@DeepBricked please confirm your problem, Boot-loop and can enter into recovery.
Salman Al-Badgail said:
@DeepBricked please confirm your problem, Boot-loop and can enter into recovery.
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Click to collapse
Oh, I'm sorry, I didn't notice.
Lately I can't access the recovery mode but now
I'm currently on Boot-loop and I can enter into recovery.
The ColorOS recovery mode only have limited function that I can mess around.
It only has the apply update, wipe data and cache, reboot, power off and system file verification.
As always I already did wipe the data and cache but nothing happens. Still boot-loop.
What should I do?
DeepBricked said:
Oh, I'm sorry, I didn't notice.
Lately I can't access the recovery mode but now
I'm currently on Boot-loop and I can enter into recovery.
The ColorOS recovery mode only have limited function that I can mess around.
It only has the apply update, wipe data and cache, reboot, power off and system file verification.
As always I already did wipe the data and cache but nothing happens. Still boot-loop.
What should I do?
Click to expand...
Click to collapse
You made a soft brick, not to worry flash it with correct stock firmware, if the phone is in warranty than ask them to do flash, this will take approx 10-30min. If it isn't in warranty than you should try it own or else pay some amount and the rest they will do.
Salman.
how about bootloop, cant enter recovery, reboot continiously when turn on even going to recovery, only fastboot isnt rebooting automaticaly but pc days drivers not succesfuly installed, and when off it qont detect by pc because of rebooting auto,
where can i find a rom for my oppo neo 5
pls help me pls

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