Samsung S9 Plus Overheating - Samsung Galaxy S9+ Questions & Answers

Hello everyone, the S9 Plus that I bought a few months ago feels like a burning pan when I'm gaming and its temperature can reach 40°C-42°C when I'm just browsing Facebook/Instagram, it's a bit cooler when I'm using a browser however. I'm not quite sure whether my phone overheats or not since I'm living in Southeast Asia where the temperature is high above 30°C in the afternoon. Today when I'm playing a FPS which is not that graphics intensive compared to PUBG mobile for example, its temperature reached 51°C and it's too hot to be touched, it feels like a burning pan. I called Samsung Customer Support regarding this issue and they say it's quite normal for it to be that high, especially when gaming. So, I was wondering, to those who are a Samsung S9 Plus user, do y'all face such issue and is this normal? I don't know whether it's the fact that I'm using data for gaming or whatnots but it doesn't by all means seem normal to me.

KaiZT said:
Hello everyone, the S9 Plus that I bought a few months ago feels like a burning pan when I'm gaming and its temperature can reach 40°C-42°C when I'm just browsing Facebook/Instagram, it's a bit cooler when I'm using a browser however. I'm not quite sure whether my phone overheats or not since I'm living in Southeast Asia where the temperature is high above 30°C in the afternoon. Today when I'm playing a FPS which is not that graphics intensive compared to PUBG mobile for example, its temperature reached 51°C and it's too hot to be touched, it feels like a burning pan. I called Samsung Customer Support regarding this issue and they say it's quite normal for it to be that high, especially when gaming. So, I was wondering, to those who are a Samsung S9 Plus user, do y'all face such issue and is this normal? I don't know whether it's the fact that I'm using data for gaming or whatnots but it doesn't by all means seem normal to me.
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50C° celsius for a cpu is normal, mine last summer get hot too when play games.(30° ambiental temerature).
You can feel so hot maybe due to the material(glass) of the phone, have you tryied to use a cover to workaround the issue?
Edit: after i've seen the screenshot i assume you was talking about the battery temperature. My battery now with 10 C° ambiental temperature, in idle work with 34C°, so your temperature is good.

Related

Fujitsu Arrows F-10D - Heat and Battery issues

Hi, does anyone happen to have this phone model and facing issues?
The battery life is non-existent for me (dies in hours) and the phone heats up incredibly quickly. I did head down to Docomo to check if there is an issue but the technicians said that the battery is perfectly fine and the phone heats up cos its waterproof and hence doesn't have good ventilation.
Anyone has any luck with fixing these issues?
battery drain
Hi!
Yes i had the same problem my battery went down from 100% to 5-6 % in the matter of about 3-4 hours.I did find the problem (at least in my case) the native "mail" app draws all the power out constantly looking for new mail.I stopped the program (couldn't delet because i'm not rooted yet) and all the problems are gone.Now i go from 100% at 8 in the morning to about 25% at 8 at night with moderate use.Try it i hope it will help!
I have similar battery problem on my phone F-02E and I believe it is the tegra 3 processor. Itt gets so hot and heat drains the battery. When mine heats up to 46 degree, it restarts; I really hate this behaviour.
The phone would have been amazing otherwise.
Anyhow, I will never buy a Tegra phone again, at least not in the forseeable future.
I'm thinking of buying a F-02E just for gaming when I'm on the road, as I want something smaller than a tablet that has a tegra 3 processor (I have THD games purchased from my old tab). Can anyone comment on gaming performance?
KraZy_SkitZy said:
I'm thinking of buying a F-02E just for gaming when I'm on the road, as I want something smaller than a tablet that has a tegra 3 processor (I have THD games purchased from my old tab). Can anyone comment on gaming performance?
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Don't make the mistake. Why do you think the price is so low even with the specs. The main problem is that the heat distribution was not well made so the phone gets very hot very quickly and when it is around 38 degrees, you cxan feel it throttling and by the time the temperature gets to 43, it starts restarting.
Afterthought; the scernario I described is when one is connected to 3g internet. If internet is turned off, I think one can play game for a while before it gets hot. However, I will not recommend the phone. Try instead Sharp SH-06E. It is not so expensive anymore.
Me tooo
Hello, we have mutual problems about docomo f10d , actually im finding Online shop to buy new battery for my F10d Phone, cuz my battery drained and started to bubbles can you recommend me some stores that available In asian countries? i can't go to japan by myself even when im with somebody , i just need a battery PLS REPLY

Heating Problem is it fixable?

I have a 16g black one from Google Play. and luckily it has no light bleed, minimal give on the back but the thing just get HOT even when I am using tasks like watching video or reading Chrome like now. I monitor the Cpu temp and it is around 40 > 50C when watching video surfing the web etc. However, when I am playing 3D games and stuff it get to about 60 > 75C. I dont know if it is normal or not and is this just a software or hardware issue because it get really hot on the top near the camera and both the screen and the metal rim get hot and burn my hands. I am considering RMA it if is cant be fix through a software update though. So is can it be fix through further update or rooting and new custom rom help ? And is a case gonna help reducing the heat to my hands ?
Also if I wait for the next batch can I wait and exchange for a better one then ?
kingstyle1990 said:
I have a 16g black one from Google Play. and luckily it has no light bleed, minimal give on the back but the thing just get HOT even when I am using tasks like watching video or reading Chrome like now. I monitor the Cpu temp and it is around 40 > 50C when watching video surfing the web etc. However, when I am playing 3D games and stuff it get to about 60 > 75C. I dont know if it is normal or not and is this just a software or hardware issue because it get really hot on the top near the camera and both the screen and the metal rim get hot and burn my hands. I am considering RMA it if is cant be fix through a software update though. So is can it be fix through further update or rooting and new custom rom help ? And is a case gonna help reducing the heat to my hands ?
Also if I wait for the next batch can I wait and exchange for a better one then ?
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Click to collapse
You must be the lucky one the got the special unannounced option !
Only a select few have the New HTC "Hand warmer" edition made just for cooler climates like Antarctica.
Guys, can anyone help ?
This is normal. Any processor heats up with heavy gaming. The nexus 5 (snapdragon 800) can break the 70C mark in some cases. The nexus 7 (2012 with tegra) heats to 60C before throttling. The nexus 9 does try to dissepate the heat as quick as possible (lots of copper) and feels warmer.
Samsung devices are even worse, as they start throtteling even later.
The tegra k1 is a beast of a mobile processor (gpu and cpu).
spicyalan said:
This is normal. Any processor heats up with heavy gaming. The nexus 5 (snapdragon 800) can break the 70C mark in some cases. The nexus 7 (2012 with tegra) heats to 60C before throttling. The nexus 9 does try to dissepate the heat as quick as possible (lots of copper) and feels warmer.
Samsung devices are even worse, as they start throtteling even later.
The tegra k1 is a beast of a mobile processor (gpu and cpu).
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Basically, this.
Hell, my N5 actually reboots during antutu due to thermal heat and heats up a lot during gaming.
Also, the reason it heats up when watching a video, do not forget a video has to be decoded to be displayed on the screen. Hardware decoding is less intensive but some still rely on software decoding wich will heat up and cpu in a matter of minutes. So even something as simple as watching a video can be CPU intensive depending on the decoder.
As for chrome, haven't had my N9 heat up during chrome sessions. Weird
Actually, the Nexus 9 manages as only Android device in my collection to stay completely cool in netflix HD streaming. 10% battery usage after 90 minutes. Compared to the other devices that use up at least 40% of battery during the same time.
One drawback is the 4:3 screen, which still makes my Note 10.1 beter for netflix (or movie viewing in general)... But the Nexus 9 is the only tablet I even consider using in portrait.
Same problem here, especially with Chrome. I've rooted my device, I don't know if that could have something to do with the heating...
Chrome Beta seems to have really helped with the heat issue on mine. I still get a lot of heat with gaming but that seems to be it.
The n9 was the first device I've ever had that heated up on me while browsing in chrome. This is NOT normal. I RMA'd it and picked up a shield instead... I don't know how these devices passed QA with all the issues they're having.
My personal opinion, is lollipop isn't quite ready and many apps aren't either. I'm waiting for all to be updated. The heating problem will, I'm sure, be taken care of.
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
My personal opinion, is lollipop isn't quite ready and many apps aren't either. I'm waiting for all to be updated. The heating problem will, I'm sure, be taken care of.
Sent from my Nexus 5 using XDA Free mobile app
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Hopefully before black friday . The Sheild went up last year and I'm expecting it to do the same this year, not sure if I should go ahead and buy it or wait for the Nexus 9 to be fixed.
Hi
kingstyle1990 said:
I have a 16g black one from Google Play. and luckily it has no light bleed, minimal give on the back but the thing just get HOT even when I am using tasks like watching video or reading Chrome like now. I monitor the Cpu temp and it is around 40 > 50C when watching video surfing the web etc. However, when I am playing 3D games and stuff it get to about 60 > 75C. I dont know if it is normal or not and is this just a software or hardware issue because it get really hot on the top near the camera and both the screen and the metal rim get hot and burn my hands. I am considering RMA it if is cant be fix through a software update though. So is can it be fix through further update or rooting and new custom rom help ? And is a case gonna help reducing the heat to my hands ?
Also if I wait for the next batch can I wait and exchange for a better one then ?
Click to expand...
Click to collapse
I noticed the other night a considerable warming by the camera area and all I was doing was browsing the Internet. So as I was using Chrome I stopped, and browsed with FireFox, the tablet cooled completely down. Even watching YouTube it was barely warm.
I think something is wrong with Chrome and it's causing a loop somewhere in the code ramping up the CPU causing it to use a lot of power and that equals waste heat.
Playing games also has the same effect, it ramps up the CPU. The CPU is probably rated to continue working up to quite a high temperature before it needs to slow itself down to allow to cool, but when that heat causes the case to become very hot, it should back off the speed and so keep itself cool a long time before it reaches any of it's own temperature maximums, the trouble is keeping the case cool means the CPU can't maintain high performance for very long, so what's the point of a fast CPU.
Really tablets are not the best designed devices for 3D type game playing, or anything really that needs to use a lot of CPU power over and above the occasional burst.
I wouldn't be surprised once all the benchmarks have been done and published, if a software updated doesn't fix the heat problem by throttling the CPU quicker, and running it with realistic performance characteristics that being sandwiched in a very thing plastic case with no vents or active cooling requires.
Regards
Phil
I second the chrome beta helping. I disabled regular chrome in app manager and installed the chrome beta and have had a significant boost in battery life and decrease in heat while browsing.
Mine only gets warm with heavy games
cd419 said:
I second the chrome beta helping. I disabled regular chrome in app manager and installed the chrome beta and have had a significant boost in battery life and decrease in heat while browsing.
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Your welcome
cd419 said:
I second the chrome beta helping. I disabled regular chrome in app manager and installed the chrome beta and have had a significant boost in battery life and decrease in heat while browsing.
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Click to collapse
Do you still notice any warmth using Chrome Beta? Or is it relatively cool? I have tried both Chrome Beta and Dolphin, and I am still noticing a good amount of heat. It's actually cooler watching Netflix than it is doing any sort of browsing whatsoever.
bailyc said:
Do you still notice any warmth using Chrome Beta? Or is it relatively cool? I have tried both Chrome Beta and Dolphin, and I am still noticing a good amount of heat. It's actually cooler watching Netflix than it is doing any sort of browsing whatsoever.
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Saturday when I switched to the Chrome beta for the first time the heat was the same as before. Yesterday and today it has been noticeably cooler. I'd say the tablet gets just warm enough to notice a difference from it's ambient temperature when using chrome beta. I've gotten slightly better battery life but i'm still only hitting 4 hours screen on time when I hit 15% battery which is about a 1 hour increase from before using chrome beta.
I think chrome is still in need of major optimization because as you said when I use youtube or netflix I get much better thermal and battery performance. I did notice today that chrome seems to be performing extremely well on page loads and interactivity with javascript elements etc. I threw as many complicated sites as I could at it and made sure to go to sites I that hadn't been cached before on the tablet and it was super fast. It actually impressed me with it's performance which I wasn't expecting. Now it just needs to get more battery efficient and it will be perfect.
cd419 said:
Saturday when I switched to the Chrome beta for the first time the heat was the same as before. Yesterday and today it has been noticeably cooler. I'd say the tablet gets just warm enough to notice a difference from it's ambient temperature when using chrome beta. I've gotten slightly better battery life but i'm still only hitting 4 hours screen on time when I hit 15% battery which is about a 1 hour increase from before using chrome beta.
I think chrome is still in need of major optimization because as you said when I use youtube or netflix I get much better thermal and battery performance. I did notice today that chrome seems to be performing extremely well on page loads and interactivity with javascript elements etc. I threw as many complicated sites as I could at it and made sure to go to sites I that hadn't been cached before on the tablet and it was super fast. It actually impressed me with it's performance which I wasn't expecting. Now it just needs to get more battery efficient and it will be perfect.
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Thanks for the details. It's a shame that browsing is so poorly optimized. That's my main purpose for a tablet. I've just been on Dolphin the last hour and yep, heat is still pretty strong and my battery has gone down quite a bit. But before that, I was running Netflix for several hours just to test, and was up to about 5 hrs SOT. But I typically don't watch much Netflix, so that doesn't reflect real-world usage for me at all.
Yeah it's a little disappointing but the improvement I saw from chrome release and chrome beta is promising. My browsing experience today aside from heat and battery issues really made me like this device. The performance really blew me away. It felt more responsive than my i7 desktop.
kdkinc said:
You must be the lucky one the got the special unannounced option !
Only a select few have the New HTC "Hand warmer" edition made just for cooler climates like Antarctica.
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Click to collapse
Haha thats awesome
cd419 said:
Yeah it's a little disappointing but the improvement I saw from chrome release and chrome beta is promising. My browsing experience today aside from heat and battery issues really made me like this device. The performance really blew me away. It felt more responsive than my i7 desktop.
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I too find myself getting attached, despite these issues. It's a really smooth tablet experience :good:

Pubg Mobile

Does pubg mobile run well on this device, and does the phone have good thermals overall or does it throttle after extended gaming session? im coming from an s7 so it obv has to run better the s7 sucks to game on it thermal throttles very quickly to the point where gaming on a j7 is way better than an s7 the only thing lacking is the ram on the j7.
JPavao92 said:
Does pubg mobile run well on this device, and does the phone have good thermals overall or does it throttle after extended gaming session? im coming from an s7 so it obv has to run better the s7 sucks to game on it thermal throttles very quickly to the point where gaming on a j7 is way better than an s7 the only thing lacking is the ram on the j7.
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Click to collapse
I can't speak to PUBG but I can tell you I have played numerous other graphically intensive games on the phone for extended play sessions and NEVER had an issue with thermal throttling. Not to mention it barely even gets hot. Make no mistake, the temp will increase... just not enough to be described as "hot," maybe warm would be a better description. I have noticed that if you play games and charge it at the same time it can get a bit warmer than usual. but still not "HOT."
metalmike6 said:
I can't speak to PUBG but I can tell you I have played numerous other graphically intensive games on the phone for extended play sessions and NEVER had an issue with thermal throttling. Not to mention it barely even gets hot. Make no mistake, the temp will increase... just not enough to be described as "hot," maybe warm would be a better description. I have noticed that if you play games and charge it at the same time it can get a bit warmer than usual. but still not "HOT."
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Hi how many updates did you get since buying the phone ?
One, on the day I got it

Overheating

Not sure if you guys experienced this, but I was playing around with the Google Assistant in Akinator and my device temperature went sky high up to the point where the phone notified me that it has to dim the screen and take action against that.
I set my phone to the max resolution and framerate, and I also keep it in the silicone bumper they shipped.
Did you guys ever see this happen too?
P.s. it wasn't charging.
ramrstf4 said:
Not sure if you guys experienced this, but I was playing around with the Google Assistant in Akinator and my device temperature went sky high up to the point where the phone notified me that it has to dim the screen and take action against that.
I set my phone to the max resolution and framerate, and I also keep it in the silicone bumper they shipped.
Did you guys ever see this happen too?
P.s. it wasn't charging.
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No issues here, in fact I've been impressed with how cool it stays. Hammered some benchmarks and it barely went over 45c
This is obviously just sat idling now but I've been using the phone for over an hour on max resolution, 90hz and no power saving.
I faced the same in two instances. One, when I was transferring files through Xender. Second, when my Google Photos were syncing with cloud.
Received the same notification as well. The phone was untouchably hot and battery drained a lot faster.
My assumption is whenever there's a big load of data transfer, the phone turns unbearably hot.
I really don't know why you're experiencing this, I have barely put my phone down today and it's been ambient temperature at best including when playing COD. I've got a fair sized file transfer going here and temperatures are absolutely fine
I should also point out before my first screenshot at 10am I had 17 hours standby. I've used my phone on and off all day for web browsing, music and some gaming and in the second screenshot 10 hours later I still have 30% battery remaining and it's not once gotten hot at all. Running 10.0.3 since yesterday afternoon.
daveuk87 said:
I really don't know why you're experiencing this, I have barely put my phone down today and it's been ambient temperature at best including when playing COD. I've got a fair sized file transfer going here and temperatures are absolutely fine
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Great to know that, I have no clue why we are facing this then. I was hoping it will get better with the future software updates.
Also, there's so much less to read about OnePlus 7T Pro compared to OnePlus 7 Pro. Seems a lot of people did not go for it hence the development is really less, I hope it catches up soon. Waited for so long to get a OnePlus device.
I am facing the same issue, sometimes I'll be doing literally nothing but messaging and the phone will become uncomfortably warm like in the 60's - 70°c also my battery life is quite lower than expected around 4 hours SOT I'm going to try a factory reset and hope for the best
Having exactly the same issue, brand new unit. Delivered today, CPU temps reaching 85 Celsius ! (updated to latest Android 10, not charging, not playing games or doing any intense tasks).
I own a OP6 and OP2 and never felt such uncomfortable heat while holding the phone, hoping its just a deficient unit and not a general problem with the OP7T Pro.
Pic attached.

Question How does the phone perform thermally and performance-wise?

I've read some really mixed opinions, some say that it doesn't throttle at all (but gets quite hot during use, and I consider that a good thing, heat gets distributed from the chipset quickly).
And some say that performance falls significantly after like 10 minutes of load and games start having lag spikes after that time.
It's a hot phone. I've updated from Huawei p30 pro and I found this Xperia 1 iii runs super hot and it's basically unusable without a case, and I needed to put it against an AC vent in my car from time to time to cool it off . Never had that issue with my Huawei.
Well I already found some great tests on Tech Nick channel. It's the chipset to blame for the heat.
But compared to other phones with same chipset, Sony is one of the best performers. It even beat Asus ROG phone in terms how quickly it launchesss apps, etc. (but not in some scores, probably some throttling to blame in long-term performance, but we are comparing it to a phone that is designed specifically for gaming.)
kot5nik said:
Well I already found some great tests on Tech Nick channel. It's the chipset to blame for the heat.
But compared to other phones with same chipset, Sony is one of the best performers. It even beat Asus ROG phone in terms how quickly it launchesss apps, etc. (but not in some scores, probably some throttling to blame in long-term performance, but we are comparing it to a phone that has a freaking fan.)
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That I agree. It's fast. And it's beautifully designed overall.
Only thing now is none of the apps refresh in background. Like my gmail. Can't for the life of me figure what's wrong. Checked every box turned on all the background refresh settings in app or in phone settings. But still no luck.
Maybe I'll wait the US version ROM and flash the phone and see if it fixes the issue.
Other then that, great phone. I just wish it chargers quicker LOL. Only 30W
They should definitely fix the refresh thing, it's a major bug. Never experienced anything like this on olders Xperias with EU rom, probably CN one to blame.
Also, does the phone get really hot when charging like previous ones? And how much does HS power control help with this if I'm using a cpu-intensive app?
(It's in the Game Enhancer that can actually be used on any other app)
kot5nik said:
Well I already found some great tests on Tech Nick channel. It's the chipset to blame for the heat.
But compared to other phones with same chipset, Sony is one of the best performers. It even beat Asus ROG phone in terms how quickly it launchesss apps, etc. (but not in some scores, probably some throttling to blame in long-term performance, but we are comparing it to a phone that is designed specifically for gaming.)
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Click to collapse
Does tech nick test performance by processing video or testing fps while playing games or is he strictly one if those laughable channels that does app opening contests?
the phone gets hot, it's true.
one thing it tells us about is its heat dissipating efficiency.
as soon as it gets hot it starts getting rid of heat.
While it's not pleasant to hold a hot phone, it also means the phone is actively cooling down.
chetly968 said:
Does tech nick test performance by processing video or testing fps while playing games or is he strictly one if those laughable channels that does app opening contests?
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He did a video encoding test and Xperia won there. But no fps tests sadly. But I was not looking for them, because I do game eery mich on a phone, but I need to do heavy processing sometimes.
kot5nik said:
He did a video encoding test and Xperia won there. But no fps tests sadly. But I was not looking for them, because I do game eery mich on a phone, but I need to do heavy processing sometimes.
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Oh, I forgot. He did FPS test on some popular games in his rewiew but no comparison. He got 60 in those games that were capped to that or solid 114 to 120 in uncapped ones.
kot5nik said:
Oh, I forgot. He did FPS test on some popular games in his rewiew but no comparison. He got 60 in those games that were capped to that or solid 114 to 120 in uncapped ones.
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I saw someone do fps with gendhin impact. It was hard to watch. It dropped down to 20 fps. Luckily with the game i play hours a day (call of duty) it rocked 120 fps consistently.
chetly968 said:
I saw someone do fps with gendhin impact. It was hard to watch. It dropped down to 20 fps. Luckily with the game i play hours a day (call of duty) it rocked 120 fps consistently.
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Maybe early firmware or it was really hot outside
I watched a video that uses specialized app to test for throttling - performance never dropped below 50% of max.
Very hot phone! When you doing nothing, it`s ok, it`s warm, but when the phone is loaded with tasks it gets seriously hot.
Think twice before buying!
I have never had any problems with heat at all. Record a lot of movies and use it often. Sure it gets warm but not more than any other device

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