Hi all
Am I the only one experiencing microfone problems on my new galaxy S3?? Im on my third I9300, because of this issue...
People complaining about that the mic vol goes up and down...
I'm also facing similar issues. I'm going to get mine replaced also.
First of all guys make sure 100% it's not the mic. Record some song and see if you still have the problem. I was facing similar issues with the mic going up and down durring calls.
In my case it was the simcard. Don't ask me why, because the same simcard was working fine in another phone, but after getting a replacement everybody said that they can hear me a whole lot better.
mikesoftwiz said:
First of all guys make sure 100% it's not the mic. Record some song and see if you still have the problem. I was facing similar issues with the mic going up and down durring calls.
In my case it was the simcard. Don't ask me why, because the same simcard was working fine in another phone, but after getting a replacement everybody said that they can hear me a whole lot better.
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I am going through the very same issues.
I had a mic problem with my first S3 during phone calls. It was really annoying me because I couldn't do anything about it everyone was saying they couldn't hear me etc.
The sim I am using is an British UK O2 micro simcard that I used in a iphone 4, cheap samsung, and samsung S2 previously with no problems at all.
I then returned the phone to the T-mobile shop retailers, they said it was rare and not a common fault.
My new one is doing the exact same thing, I didn't update it nor is there a new update.
Can someone please help. Thank you.
I am getting the same issue but not everytime. I am sure that it is not the fault in mic that is causing this problem, as i recorded my voice (using both mics, the one at the top and at the bottom) and it was crytal clear.
turn off Noise Cancelling... fixed my problems
same problem
Had the same issue ,also with the s 2 , but the trick then (witch also worked now ) was to turn off the noise cancellation .
During a call just take the phone away from your ear and under the callers picture there u will find the option to do so
I have literally just started having the same issue today.
Am on FoxHound Rom 1.4 with Siyah Kernel. Had no problems, even made calls last night, perfect.
Then I tried switching Fast Dormancy on, flashed stock kernel and this morning I find when I made calls to Orange customer services, they were saying they couldn't hear me.
Tried testing it myself, and no matter who I call no-one can hear me.
I've tried:
re-flashing rom, kernel
Tried latest stock roms such as I9300XXBLG8_I9300OXABLG8_I9300XXLG8_HOME.tar.md5, none have made a difference. Even Roms I had backed up in clockworkmod that were working perfectly, like CM10 preview and CM9 have stopped working.
I've tried disabling Noise reduction, which has had no effect. Tried factory reset, flashing modems, kernels, roms, stock roms, nothing has made a difference. I can record video, google talk, anything else fine, just not get anything from the mic when making phone calls.
Tried putting a friends 3 SIM in, and the same thing, so it's definitely not network related either. I definately hope it isn't a hardware fault, as I bought mine on ebay and it isn't insured. Was kinda hoping for more than 2 mores usage out of a phone :crying:
***** started working again after 2 hours... *****
So this happened once before back in November, started working again the after a day or two but wasn't a huge issue as was on holiday so not making calls anyway. It's just happened now, but I need to use my phone. It's not a hardware issue as they can hear me fine and my speakers are working fine as I'm listening to music and it's working in other apps. Any ideas? When I make a call I get the little beep to say the call is initialised, but never hear the ringing or them talking when they answer, I also get the beep when the call is ended. Already tried cache wipe/restart.
I've read every thread I could find on google and most just say either heat up the sound chip (lose connection), or send to Samsung, which is fine if it's a hardware issue but mine isn't.
I'd prefer not to factory reset tbh. Any idea of a fix? AS it's done it before and sorted itself there must be a way to do something?
And not working again?
Did u try flashing latest boeffla kernel. Someone solved in this way
sent from Neatrom'd i9300
Hi...
I got a xperia z2 prototye. model 6503.
Everything is working fine, except the call quality. i can hear and understand very well, but the other person has echoes, and very bad sound..
When I use a heatset, there is no problem. and it is almost good, when I put the phone on the table, with speaker on. The problem is worst, when I hold the phone on my ear..
Is it a hard- or software related problem?
I´m now on 17.1.A.2.55
THX
Since others have not complained about this issue, it looks like a hardware issue. Maybe your microphone is faulty?
Take it to Sony and get it checked.
I did some voice recording, and it is brilliant.
Try turning off the noise cancellation feature during calls, and see if there's a difference.
Well it's a prototype so who knows...
Sent from my C6903 using Tapatalk
I have a very similar issue I posted about in my thread...
kuass said:
I did some voice recording, and it is brilliant.
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Click to collapse
As you read in my thread my voice recording is anything but brilliant......what did you use for your testing?
g4rvd4 said:
Try turning off the noise cancellation feature during calls, and see if there's a difference.
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I first became concerned when I recorded an outgoing message for the phone's default answering machine...As a test I download a voice recording app that let me turn off noise suppression/cancellation.
It brought it from unusable to usable, still not good. But I think your suggestion is a good one, I just don't see why a software tweak improves on something that seems more like a hardware problem. I say that because I can't find a single thing on the web aside from these two posts stating any concerns about it.
This is killing me...turning off noise cancellation only improves the quality in that particular app. Turning it off in the Call settings didn't change anything. I can't record an acceptable answering machine greeting no matter what I do.
EDIT- I also have unlocked my bootloader and thusly lost my DRM Keys... OP has a prototype Z2, perhaps something there?
Same problem here, and mine is not a proto
my nephew and my gf got Z2 too, and same problem...
we hear wel, they can't hear us clearly
Considering that the quality of sound that comes out of the speakers when we hear music, it sure is software problem! In Xperia Z was the same thing in its release!
non proto:
when I'm on earpiece, the caller will always be breaking up. I'll have to disconnect and return the call before everything's crispy again. though there are times they'll complain of not hearing me properly. turning off the "background noise" option seems to help but they'll tell me it's noisy as fuuu.
lol hoping for a software fix I guess.
Sent from my D6503 using Tapatalk
i have had a problem with people being able to hear me clearly ! if i let the phone even drift slightly away from my mouth people say they cant hear me or im breaking up ! ! i had a GS2 before this phone and never had a problem like this . this to me is a hell of a major flaw ... if you struggle to use a mobile phone as what it is designed to do .. then it aint worth a s**t ! i have to keep the phone pressed up against the side of my face all the time im using it ... i cant just wedge it under my chin like i used to do with the old phone. maybe if i root and install a custom ROM it would help this issue ???
strommy1966 said:
i have had a problem with people being able to hear me clearly ! if i let the phone even drift slightly away from my mouth people say they cant hear me or im breaking up ! ! i had a GS2 before this phone and never had a problem like this . this to me is a hell of a major flaw ... if you struggle to use a mobile phone as what it is designed to do .. then it aint worth a s**t ! i have to keep the phone pressed up against the side of my face all the time im using it ... i cant just wedge it under my chin like i used to do with the old phone. maybe if i root and install a custom ROM it would help this issue ???
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Click to collapse
First time I've seen my problem described to the letter. It's especially bad when I hold the phone with my chin and no hands. I turned off noise cancelation under phone settings and people stopped complaining however a few people complained of an echo... Lose, lose. Btw, I'm rooted with a custom ROM and nothing has changed.
Sent from my D6503 using Tapatalk
jiggyb21 said:
First time I've seen my problem described to the letter. It's especially bad when I hold the phone with my chin and no hands. I turned off noise cancelation under phone settings and people stopped complaining however a few people complained of an echo... Lose, lose. Btw, I'm rooted with a custom ROM and nothing has changed.
Sent from my D6503 using Tapatalk
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Click to collapse
oh .. i thought rooting and a custom ROM would solve this problem ! i also have noise cancellation switched off .. but still if i let this phone drift even slightly away from my mouth , immediately people say im breaking up or they just cant hear me ? what the hell good is a damm phone that people cant hear you on ! i can hear them very clearly .. it must just be a crap microphone in the phone
strommy1966 said:
oh .. i thought rooting and a custom ROM would solve this problem ! i also have noise cancellation switched off .. but still if i let this phone drift even slightly away from my mouth , immediately people say im breaking up or they just cant hear me ? what the hell good is a damm phone that people cant hear you on ! i can hear them very clearly .. it must just be a crap microphone in the phone
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This worries me. I'm planning to buy the z2 but if people in the other end have issues hearing you then I might pass. It's a shame.
Sent from my SGH-T959V using XDA Free mobile app
There should be a speaker voice enhancement option in the call settings menu, not sure whether you've tried this or not but might be worth a shot
neotoky said:
This worries me. I'm planning to buy the z2 but if people in the other end have issues hearing you then I might pass. It's a shame.
Sent from my SGH-T959V using XDA Free mobile app
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i wouldn't of bought this phone .. trouble is you don't get to test the call quality or anything like that before you buy the phone ! yes now its easy to read this forum about the problems people are having . so wish i had waited and read this forum before i ordered mine. think i will be buying something else in the near future, and try and sell this one
Maybe people should report this to Sony as I don't get any complaints from the receiving end so far. My only complaint is the sound quality of the voice in the earpiece is not rich. The voice lacks low frequency.
goodpenguin said:
Maybe people should report this to Sony as I don't get any complaints from the receiving end so far. My only complaint is the sound quality of the voice in the earpiece is not rich. The voice lacks low frequency.
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On my handset I constantly have hissing noises during a call and voice breaking up intermittently, but not when I'm on speaker or headphones then it's all crystal clear.
Mine is 14W16 and I've already had it replaced but the problem is still there (replacement device also 14W16).
Does anyone else experience this?
I've already disabled/enabled microphone noise suppression and speaker voice enhancement, but to no effect.
EDIT: My third device (also 14W16) still has this problem, maybe a faulty batch or is it probably a software problem?
EDIT2: Seems to be a software related problem. I have flashed the new 17.1.1.A.0.402 rom and it's almost perfect now.
It seems like a recurring problem...
Hi Guys,
Here's my post on Xperia Care (3 threads dealing with this specific issue):
"I've had the exact same issues since my very first call. I am pretty sure it is a hardware issue and not software or use-related (my phone has never been in contact with water, the issue started in an "out-of-the-box" context and ALL the people I've had over the phone guessed that I changed for a new one just because they could not hear me as clearly as with my former HTC HD2 which I'm starting to deeply regret for this basic use of calling for a phone!).
Searching over the web and through this forum, you can find many people complaining about this problem and saying that a standard exchange did not solve it: would it be a batch problem?? For info, mine is a simlock-free purple model bought in Germany.
Another thing, using noise cancellation is even worse according to my callees so I guess I'll never use this feature, then... All details provided by you guys are described by my friends when I have them on the phone: hissing, hearing me in the distance (muffled sound), hearing their voice in echo (bad Z2 speaker=>mic interaction), vibration (resonance/vibration due to the phone design itself??), hearing like intermittent wind gusts and very very bad sound when I hold the phone between my cheek and shoulder...
As if this would not be bad enough, now the camera application does not record sound anymore when filming (it used to be OK before updating to newer version through PC Companion). Instead of proper sound you hear constant hissing. After a lot of tests I've realised that it now uses the noise cancellation mic instead of the primary one. When running a mic test through Xperia diagnostics menu you can hear back that hissing and no sound at all. Doing the same test through the *#*#7378423#*#* menu gives a different result since I can hear the recording perfectly well (because it is using primary microphone)."
After rebooting my phone, the secondary mic is now working. This leaves me very puzzled now: would it be a software issue in he end??
I'm phoning French Xperia Car hotline tomorrow, keep you posted.
Cheers
Guillaume59000 said:
Hi Guys,
Here's my post on Xperia Care (3 threads dealing with this specific issue):
"I've had the exact same issues since my very first call. I am pretty sure it is a hardware issue and not software or use-related (my phone has never been in contact with water, the issue started in an "out-of-the-box" context and ALL the people I've had over the phone guessed that I changed for a new one just because they could not hear me as clearly as with my former HTC HD2 which I'm starting to deeply regret for this basic use of calling for a phone!).
Searching over the web and through this forum, you can find many people complaining about this problem and saying that a standard exchange did not solve it: would it be a batch problem?? For info, mine is a simlock-free purple model bought in Germany.
Another thing, using noise cancellation is even worse according to my callees so I guess I'll never use this feature, then... All details provided by you guys are described by my friends when I have them on the phone: hissing, hearing me in the distance (muffled sound), hearing their voice in echo (bad Z2 speaker=>mic interaction), vibration (resonance/vibration due to the phone design itself??), hearing like intermittent wind gusts and very very bad sound when I hold the phone between my cheek and shoulder...
As if this would not be bad enough, now the camera application does not record sound anymore when filming (it used to be OK before updating to newer version through PC Companion). Instead of proper sound you hear constant hissing. After a lot of tests I've realised that it now uses the noise cancellation mic instead of the primary one. When running a mic test through Xperia diagnostics menu you can hear back that hissing and no sound at all. Doing the same test through the *#*#7378423#*#* menu gives a different result since I can hear the recording perfectly well (because it is using primary microphone)."
After rebooting my phone, the secondary mic is now working. This leaves me very puzzled now: would it be a software issue in he end??
I'm phoning French Xperia Car hotline tomorrow, keep you posted.
Cheers
Click to expand...
Click to collapse
Any update on this? I just got this phone for my fiancé and it seems that she's having the same issue. I can't hear well.
Must have something to do with positioning the mic and how far it is from the mouth. More than a design problem than a hardware one methinks.
SooSpecial said:
Any update on this? I just got this phone for my fiancé and it seems that she's having the same issue. I can't hear well.
Must have something to do with positioning the mic and how far it is from the mouth. More than a design problem than a hardware one methinks.
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Click to collapse
Hi SooSpecial,
Xperia Care had no explanation about this; they advised me to file a standard exchange procedure with the seller, which I did.
I'm now waiting for my new device, hoping I won't have the same problem anymore.
If not, I would ask for a refund and go for a G3 instead. That would be a pity because I really like the Z2.
I'd advise you to have your girlfriend's handset changed asap, otherwise you would have to go for a repair procedure w/ Sony, which may take approx. 1 month, leaving you without any replacement smartphone if it was a simlock-free one...
FYI, this problem has also been reported on Xperia Care Forum in 3 threads on Frandroid (french forum) and on some customer reviews on Amazon (as far as I know).
Good luck with that
So...usually I stream Spotify via bluetooth in my truck. About a week ago or so, I've had to turn the volume up way past normal to be as loud as it used to be. Anybody else come across this? I've tried different ROMs/kernels and they're all the same. It worked fine before a week ago, but now, not so much. I'm just trying to troubleshoot to see if its my phone or my stereo!
The only thing I've been doing to the phone is swapping ROMs/kernels (the usual), but other than that, no major changes. Possibly something has been added into the ROMs I've been using to limit bluetooth volume? I've tried both ViperROM & InsertCoin in the past few days, maybe I'll try the stock rooted ROM to see if that resolves it.
It's actually a problem with Spotify... if you read the comments on the play store it's a very common complaint at the moment.
Crawshayi said:
It's actually a problem with Spotify... if you read the comments on the play store it's a very common complaint at the moment.
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Click to collapse
Damn, thought it was something I did! Thanks @Crawshayi!
repl1ca said:
Damn, thought it was something I did! Thanks @Crawshayi!
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Click to collapse
nope, when i play it with headphones too some songs randomly are a lot quieter and some are loud.
Hello, I just want to know if I'm the only one experiencing this issue.
So, my audio issue started 2 system updates ago.
All of a sudden, after changing my audio thing... The one on Settings>Sounds>Huawei Histen Sound Effects and set it to the earbuds that came with the phone, Spotify did awesome. I am so accustomed to using earbuds so I don't distract other people with my choice of music. But as I got home from work and decided to play thru loudspeaker, it doesn't work anymore. Sometimes it would take 5 solid minutes to have it work and some other time it didn't play at all, no matter how much I wait. I have no problems during phone calls though which is weird. Has anyone tried troubleshooting this particular issue with the phone? If so, please help. Thank you so much.
I have the same problem