On my Nexus 9, in the Google Play Store, when I try to watch the demo video for any app, it will only play about 1 second of the video. Anyone else have this problem? Please reply either way. I would like to know if its working for anyone else.
Thanks!
Same for me. I first thought it was WiFi sucking, but its too consistent, its a bug on n9, works fine on my nexus 5.
Thanks. I thought the same thing and I have also tested on the same WiFi with my Nexus 5, both running Android 5.0.1 and it works on Nexus 5. Anyone know if this has been reported?
Ditto. Nexus 7 on Lollipop. Same issue. Tried all the normal debugging methods with the play store and video players.
KevlarTheGreat said:
On my Nexus 9, in the Google Play Store, when I try to watch the demo video for any app, it will only play about 1 second of the video. Anyone else have this problem? Please reply either way. I would like to know if its working for anyone else.
Thanks!
Click to expand...
Click to collapse
Ditto on Nexus 9 here also.
I have the issue on my Shield Tablet running 5.0.1
I went into the developer options and unticked use Nuplayer, rebooted, that got it working for a while before it stopped again.
Ticking and unticking that box now has no effect.
Nexus 9 on 5.0.1
I see I am not the only one that has this issue. I did notice that if you hit the settings icon lower right corner of the screen. You have an option to select quality which doesn't seem to stick. But it also has a youtube link that if you tap, takes you to the youtube app and plays the video just fine through the youtube app itself.
Also when listening to music through the google play music app, when it has an option to play the music video, the same thing happens .
I have tried messing with the NuPlayer and AwesomePlayer, rebooting etc. and can only get 1 video to play before its back to not playing again.
I saw that a similar issue was reported to google where no videos could be played but this seems different? Can anyone confirm if its the same or different? and/or if google is working on a fix?
Exact same issue here on Nexus 9. Videos play for about half a second then stop. This happens in Google Play store previews, and Google Music videos. I have tried everything, including restarts, clearing cache, deleting/reinstalling all related apps, adjusting Nuplayer setting, and even factory reset. My Nexus 5 has no problems, so it's clearly a Nexus 9 bug. I tried contacting Google and they gave me the typical 'turn your tablet off by holding the power button for a whooooole 2 seconds....' response. I'm a long time Nexus fan, but I do get tired of these bugs.
Anyone found a solution?
It's not just a Nexus 9 problem, I'd already posted it doesn't work on my Shield tablet and I upgraded my old N7 2012 to 5.0.2 yesterday and it doesn't work on that either.
I don't think there is any solution sadly.
Just uninstall latest youtube update from playstore and it will work fine again.
Stupid google didn't fix this issue yet.
Wow, uninstalling youtube updates actually did work! Thanks!
Worked for me too, thank you
Yup Really puzzles me why google didn't fix this yet.
My back cover was also flexing a bit around middle and upper right (when looking from the back side). That was a pretty easy fix. Now its solid as a rock. If anyone has that problem I could upload a fix on youtube.
Besides above problems, I absolutely love this device.. Imo it's hand down the best android tablet to date, despite these flaws.
If you upgrade to YouTube v10, this will also fox the problem.
If you don't see the update in the Play Store you can download it from APK Mirror.
http://www.apkmirror.com/apk/google-inc/youtube/youtube-10-02-3-apk/
Yes, I can confirm this. Installed latest YouTube update from the Play Store (10.03), now demo videos play fine.
Sent from my Nexus 9
Has someone with a Mate 10 tried to run Android Auto? I'm still rocking a Mate 8, still a very good phone but with one major annoyance : not working with Android Auto. Very eager to find out if this issue has been resolved.
Sent from my [device_name] using XDA-Developers Legacy app
ALP-L29(C636) working fine with my Sony XAV100 headunit.
snachez said:
ALP-L29(C636) working fine with my Sony XAV100 headunit.
Click to expand...
Click to collapse
Thanks!
Sent from my HUAWEI NXT-L29 using XDA-Developers Legacy app
WDawn said:
Thanks!
Sent from my HUAWEI NXT-L29 using XDA-Developers Legacy app
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Click to collapse
Actually..... was fine yesterday but I have had a few weird issues today (have only had the device 72hrs)
- Lost music playback during a drive this morning.. can still hear nav instructions and phone calls etc, just silence during what appears to be playing music.
- The map screen has shrunk.. its like a totally different dpi to the other screens and appears fairly high res. Good because of the extra screen estate, but is now difficult to read text.
I'm going to try again tomorrow and will reset the head-unit and reinstall AA if it continues.
There is also a fair bit of complaints going on at the google product forums so maybe Oreo still needs some bugs worked out ?
snachez said:
Actually..... was fine yesterday but I have had a few weird issues today (have only had the device 72hrs)
- Lost music playback during a drive this morning.. can still hear nav instructions and phone calls etc, just silence during what appears to be playing music.
- The map screen has shrunk.. its like a totally different dpi to the other screens and appears fairly high res. Good because of the extra screen estate, but is now difficult to read text.
I'm going to try again tomorrow and will reset the head-unit and reinstall AA if it continues.
There is also a fair bit of complaints going on at the google product forums so maybe Oreo still needs some bugs worked out ?
Click to expand...
Click to collapse
Thanks for the heads up. Would be interested to hear if you got it working again.
Sent from my HUAWEI NXT-L29 using XDA-Developers Legacy app
WDawn said:
Thanks for the heads up. Would be interested to hear if you got it working again.
Sent from my HUAWEI NXT-L29 using XDA-Developers Legacy app
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Click to collapse
It's strange. Sony XAV AX-100 & Mate 10 ALP-L29 .115
I find if I'm connected to the headunit first via BT and streaming music, it is fine. GPS directions and calls etc work as expected.
If I plug in via USB and let Android Auto takeover the headunit, it will continue only playing the one currently playing song, and the all other music is unable to play. I still get audio for directions & calls though.
What I think is happening, is Android Auto is trying to play music via USB connection and disables the "media" part of the BT paring.
For whatever reason, Google Play music doesn't come through via USB.
After a bit of research it appears this is a widespread problem with multiple devices after a recent AA & Google Play music update.. so I'm hesitant to blame Huawei here.
My current workaround is simply to use Android Auto on the phone and paired via BT for audio, rather than plugged in via USB.
Very very annoying, and hopefully fixed soon. Google seem to be dropping the ball A LOT lately
Very strange indeed...hope these bugs get ironed out soon. One of the main reasons to upgrade is to have AA working on my head unit so I guess I'll just wait until this works like it should.
Sent from my HUAWEI NXT-L29 using XDA-Developers Legacy app
Just a quick fyi.. I have cancelled my Google Play Music and switched over to Spotify instead, which is working great and I have no other issues while plugged in via USB
I still get the higher dpi on the maps screen, and am finding it's actually preferable now I've used it for a few days.
Another small fyi for those experiencing issues, after a whole bunch of testing it appears the 'Smart Display" resolution setting is casusing the Nav Maps screen to be distorted, and the On-Call Phone screen to be hidden.
Locking resolution to HD / 720 will allow Maps and Phone screens to function as expected.
Still haven't figured out the GPM no-audio bug even after yesterdays playstore update.
I'm having issues on my mate 8 NXT-AL10.
Navigating - Works on fresh install of Android Auto, but then with Waze installed, next time I get in the car and go to navigation the system freezes, goes black, and then returns to the home screen. This has gone on far too long, and this is also my 2nd and last Huawei phone. Unimpressed.
Music/Audio - Every app I go on within android auto (on my head unit) is giving the "Google play music doesn't seem to be working right now" or insert other app name. It's mightily frustrating.
I've found workarounds for both but they're by no means fullproof.
1) Using Nova Launcher seems to keep Waze working for longer without having to reinstall the android auto app.
2) Apparently clearing the cache of your apps can help solve the audio issues, as well as restarting Bluetooth.
Google/Huawei really need to get their act together on this. It's really frustrating to spend so much money on a phone and a new car only to find out the systems you bought them for don't work.
---------- Post added at 01:05 AM ---------- Previous post was at 12:58 AM ----------
Oh, and also, when typing - for inserting a destination into a navigation app on Huawei, I've found there's no space-bar.
The only workaround so far I've found is type it natively on app in phone, save the destination as a favourite, and access it on android auto from the favourites list. Again, small, but painful.
You going to hate android auto belive me.
snachez said:
Another small fyi for those experiencing issues, after a whole bunch of testing it appears the 'Smart Display" resolution setting is casusing the Nav Maps screen to be distorted, and the On-Call Phone screen to be hidden.
Locking resolution to HD / 720 will allow Maps and Phone screens to function as expected.
Still haven't figured out the GPM no-audio bug even after yesterdays playstore update.
Click to expand...
Click to collapse
I upgrade my Oneplus 3 to Mate 10 and having the same Google Map resolution too high problem.
I turn off Smart Display and lock the resolution to HD (720p) as instructed from this post, the navigation of android auto back to normal but the quality of the screen of the Mate 10 itself look like a budget phone.
I will try to update the firmware of my SONY XAV-AX100 if it would help.
Oh great. I really wish i found this thread before pulling the trigger on a Sony XAV-AX100 I expect it to arrive sometime next week but it wont be installed in my car until the new year sometime. Nonetheless, I will try some basic tests with Android Auto and report my findings. These tests won't involve sound though. No speakers laying around to connect to the headunit. I have a Mate 10 Pro, firmware 8.0.0.125
Updating the firmware of the XAV-AX100 unit does not help. I think it is the problem of Huawei Firmware. I hope they can fix the problem soon.
I just bought my Mate 10 last week. Finally got a chance to use AA, and after reading all the helpful information from this thread, I changed my phone resolution down to HD (low). I have a brand new car and brand new expensive flagship phone, and now you are telling me Huawei doesn't work well with AA. I really dont want to use an expensive phone with HD low resolution. Is there a way to let Huawai fix it?
I was also wondering if we could update the firmware of the screen of our car? I have a 2016 honda accord ex-L...
eric3ho said:
I just bought my Mate 10 last week. Finally got a chance to use AA, and after reading all the helpful information from this thread, I changed my phone resolution down to HD (low). I have a brand new car and brand new expensive flagship phone, and now you are telling me Huawei doesn't work well with AA. I really dont want to use an expensive phone with HD low resolution. Is there a way to let Huawai fix it?
I was also wondering if we could update the firmware of the screen of our car? I have a 2016 honda accord ex-L...
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Click to collapse
I think we have to wait for the firmware update of the phone instead of the firmware of head unit. I am current running 8.0.0.119(C636) (which have the AA bugs) and hope that the new 8.0.0.128(C636) I found in Firmware Finder will have the problem fixed. However, the new firmware is not authorise to install on my mate 10 yet.
snachez said:
- Lost music playback during a drive this morning.. can still hear nav instructions and phone calls etc, just silence during what appears to be playing music.
Click to expand...
Click to collapse
snachez said:
It's strange. Sony XAV AX-100 & Mate 10 ALP-L29 .115
I find if I'm connected to the headunit first via BT and streaming music, it is fine. GPS directions and calls etc work as expected.
If I plug in via USB and let Android Auto takeover the headunit, it will continue only playing the one currently playing song, and the all other music is unable to play. I still get audio for directions & calls though.
What I think is happening, is Android Auto is trying to play music via USB connection and disables the "media" part of the BT paring.
For whatever reason, Google Play music doesn't come through via USB.
After a bit of research it appears this is a widespread problem with multiple devices after a recent AA & Google Play music update.. so I'm hesitant to blame Huawei here.
My current workaround is simply to use Android Auto on the phone and paired via BT for audio, rather than plugged in via USB.
Very very annoying, and hopefully fixed soon. Google seem to be dropping the ball A LOT lately
Click to expand...
Click to collapse
Sorry for bringing this topic again, but these are exactly my problem and exactly my thoughts.
I have a Mate 9 Pro with Oreo beta and even when I don't have problems with maps or screen, I can only hear 1 song and then the audio stops working, and even when I unplugged the phone, the device remains with no audio at all until I reboot the device.
I tried to test with a P10 Lite, but the car is not even recognizing it.
I will try today with an Android Stock device to see if I get better results.
:fingers-crossed:
snachez said:
Just a quick fyi.. I have cancelled my Google Play Music and switched over to Spotify instead, which is working great and I have no other issues while plugged in via USB
I still get the higher dpi on the maps screen, and am finding it's actually preferable now I've used it for a few days.
Click to expand...
Click to collapse
Do you get correct resolution on your car screen with AA? I can get correct resolution by using HD 1280 x 720 only, which is low resolution.
I tried to use Quick Shortcut Maker to create a shortcut so everytime I need to use GPS, I will toggle it on. However, Quick Shortcut Maker doesn't work on my Mate 10, and I dont' see any new shortcut created on my home screen.
I tried Nova Launcher, again, no hope. Nova Launcher tells me "Permission Denial" when I created the shortcut for "Screen Resolution". Also, after insatlled Nova, my Torch (flashlight) no longer working anymore.
I am thinking to return this crappy mate 10, it's not worth it to spend so much time to do research on all these bugs for Huawei software engineer....
hamz22 said:
I will try some basic tests with Android Auto and report my findings. I have a Mate 10 Pro, firmware 8.0.0.125
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Click to collapse
Ok. I have received the Sony head unit and had it installed on friday night and...........
I am having similar experiences to Snachez with some exceptions.
No sound in Google Play Music. Which I am very pissed off with. Sure, I could cancel Google Music, but I have a family account with multiple users. So that's not really an option. I have no choice but to take up a Spotify subscription as well as GPM. I truly believe this is an issue with the GPM app or AA and is not Huawei's fault. Goddamn you Google. (EDIT: Just scored 3 months of Spotify for $0.99. If Google can get there **** sorted by the end of March with the Music app, it won't be so bad)
Maps are fine. don't matter what resolution i run the phone at. Sadly this is probably the only part of AA that has worked as expected.
Phone call information does not display on my headunit. at all. I have a dialer / contacts info but that's it. It doesn't matter if i switch the phone between 720 or 1080p. phone call info does NOT come up on the headunit. Do i have to reboot the phone between resolution switches? Because I didn't try that.
rjan22 said:
You going to hate android auto belive me.
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Click to collapse
Saying I hate it would be a bit strong. More unimpressed than anything else. Unless I need to use Google Maps, or charge my phone. This headunit is going to spend more time in BT Audio mode than AA
I have got phone functionality (call info, etc) to work in AA. But to do so I have to force close the Huawei dialler each and every single time before connecting the phone to the headunit.
[email protected] me, what an absolute pain in the arse. How did Google and/or Huawei not notice this???
On the upside though, it works when the phone's resolution is set to 1080p. what a relief because changing it to 720p everytime i want to use AA would just suck.
To all the folks that say phone / maps doin't work properly in 1080p. have you tried enabling Developer Options in AA and experimenting with some of the settings?
Is anyone else having issues streaming with Google Play Movies & TV? I have the Mate 10 Pro and playing movies stutters every 5 seconds or so. I've also noticed the phone can reboot sporadically. Tried to watch a movie the other day and it rebooted 5 times.
Only in Play Movies & TV, all other streaming services are fine. Also, this issue persists even if the movie has been downloaded so it's not a bandwidth issue.
Cheers,
Kris
Update:
Huawei just pushed an update which included improvements to video playback in the changelog. After installing it, I no longer have issues with Google Play Movies.
Yes. I got my Mate 10 (not pro) today and have exactly the same issue. Any ideas?
Bigalgifford said:
Yes. I got my Mate 10 (not pro) today and have exactly the same issue. Any ideas?
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Click to collapse
I spent some with Google support yesterday. Tried all of their solutions including playing movies in the YouTube app as an alternative and nothing worked.
They recommended I contact Huawei.
Will do. Cheers. Damn...
Hi, just steamed a movie and didn't have any issues.
palexr said:
Hi, just steamed a movie and didn't have any issues.
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Click to collapse
Do you have the regular or the pro? Which app are you streaming with?
Krisbo said:
Do you have the regular or the pro? Which app are you streaming with?
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Click to collapse
I've got a Mate 10 Pro and used the Google Play Movies app.
What country are you in and what firmware are you rocking? I'll take this info to Huawei.
Krisbo said:
What country are you in and what firmware are you rocking? I'll take this info to Huawei.
Click to expand...
Click to collapse
I'm in the UK on BLA-L09 8.0.0115(C782).
Hope it helps
palexr said:
I'm in the UK on BLA-L09 8.0.0115(C782).
Hope it helps
Click to expand...
Click to collapse
It might do. I'm in Australia running BLA-L09 8.0.0.118(C34). So we've both got the 128GB/6GB variants but different software. I'll be sure to let Huawei know yous is fine. Thanks :good:
Happy days!!! Huawei just pushed an update which included improvements to video playback in the changelog. After installing it, I no longer have issues with Google Play Movies.
Problem with rebooting stays
Same problems with rebooting while playing Google movies, Okko movies. No problems with Netflix.
Google support (and call back, and chat) could not solve the issue and advised to contact Huawei.
Tried steps:
Turning off automatic time zone;
Turning on automatic time zone;
Resetting the phone;
Removing updates for Play Movies;
Removing updates for Google play services;
Reinstalling Play Movies;
Reinstalling updates for both play movies and play services;
Restarting the phone;
Clearing cache and data for play movies and play services;
Checking that phone has enough space, deleting unused files and apps;
Deleting and re-downloading the movie;
Adjusting to different screen ration (1:16 to 1:18 for Huawei Mate 10, for instance);
Turning phone in airplane mode;
Turning off Bluetooth;
Turning off sim cards;
Turning off nfc.