Hi,
When trying to view videos on the Prime Video app, it appears to play normally ie sound plays, progress bar advances - there's just no video!
This happens with each show I've tried, whether streaming or from download, and regardless of download quality I choose.
I tried clearing cache, then uninstalling / reinstalling, with no luck.
Anyone have any suggestions? Very frustrating!
Best,
I just checked the Jack Ryan series and it worked fine. Checking your wifi would be the only thing I could suggest. When I had slow wifi I would get the audio, but the screen would be black. Sometimes it takes Amazon a little while to get something going.
Do you have anything checked in Dev Options (like 'Disable HW Overlays')?
Thanks both.
Defo not my WiFi - I even get the little preview when I use the seek bar, just nothing showing in the main viewing window.
No dev options activated, and everything else "stock" also.
Seems like I'm the only one having the issue after a few Google searches, so I'm at a loss!
So..... I was on the phone to Amazon support and was playing with my settings....
I use a "corner round" app to make the tablet screen more visually appealing - as soon as I disable it, Prime Video works!
So, if you have anything that creates a screen overlay, try disabling it and using Netflix / Prime video. Give it a try!
Best,
Same issue here with an app called "Rounded Corner". I had been wondering for ages until I found this thread. Thanks!
Related
Hello guys
Every time I want to watch something in YouTube and we I click on the video that I want it show different one. I do factory reset and still the same
Anyone can help
Thanks
I know this is an old topic, but I recently got a tab and I'm finding the same issue. I've searched this here internet, but I can't find an answer anywhere.
Symptoms:
It doesn't happen on every video - sometimes I can go 5 or 6 vids without a problem.
When it does happen, it's basically like this - I select a video, and Youtube shows me some other video. The most common ones are:
a grainy boxing video
a clip from a Rob Schneider movie
some guy loading a machine gun
a group of women doing aerobics;
Others include
a baby watching TV
2 hot girls dancing
2 hot girls kissing
I can get rid of them by hitting the 'back' arrow and then re-clicking the video I wanted. It works the 2nd time.
Additional info:
There's no repeatable pattern. I can select the same video on different occasions - sometimes the problem happens and sometimes it doesn't.
Just in the last couple of weeks, I was seeing the same with the Youtube app on my android phone (a flashed Captivate). I uninstalled Youtube (which didn't remove it completely - just reverted to an earlier version) and the problem disappeared.
As there's no option to uninstall Youtube on the tab, I tried flashing a ROM to see if that would help (Starburst). It didn't make any difference - I'm still getting the problem.
It only happens within the Youtube app. If I watch a Youtube video via the browser, the problem doesn't happen.
Anybody have any ideas?
Thanks everyone
I upgraded to HC just a couple of days after having my view. Today I went to watch some netflix and there was serious video lag/choppiness and the picture was behind the sound. I tried rebooting, uninstalling reinstalling and nada.. It streams fine on my asus transformer connected to the same wifi and crackle videos are streaming fine on my View. Has anyone else experienced this after upgrading to HC? I didnt watch anything on netflix when I had GB installed but my daughter said she did and it was fine.
I have the US Bestbuy Wifi Flyer and am having the same problem. Laggy and choppy Netflix streaming. There was one day where it got better, but the next time I opened it was having the problem again. Glad to know I'm not the only one.
I don't know if it's the ROM (using Westfire ATM) or HC.
Am having no problems with Netflix on my ICS Nexus S with NexusBeam ROM though. Really odd.
Sent from my HTC Flyer P510e using XDA App
When starting up it looked choppy and almost pixeled.. but after letting it ride (stream) for 10 seconds it became crisspy clear. Only thing I dislike is the taskbar it takes away from "Full Screen".. in Netflix and movies... :/
GODZSON said:
When starting up it looked choppy and almost pixeled.. but after letting it ride (stream) for 10 seconds it became crisspy clear. Only thing I dislike is the taskbar it takes away from "Full Screen".. in Netflix and movies... :/
Click to expand...
Click to collapse
2ND that but doesn't seem as crisp as it was in GB, maybe it was the video I was watching, I'm going to go back to a video I've seen before and check.
P.S. Also video size seems smaller and lifted due to the notification and guide bar being at the bottom now.
netflix full screen
yeah the changes to netflix were a downgrade. quite dissapointed. so there will probably never be an ota update to remove the task bar during playback for full screen playback? the bar needs a settings menu, if u want it to drop out of sight, you swipe it on/off. it gets in the way of some of my other apps screen space too. would this be something HTC/google would address with official updates?
Hello, recently (like android 4.2) youtube has decided to stop buffering videos whenever it feels like it, which means the video just hangs when it gets there with the little buffer wheel spinning. Sometimes it will continue to load the video after it stops, but most of the time it just locks up the whole app and you have to force close it and re-launch it. I have tried clearing app cache and data and what not, but nothing has helped. I even tried turning off wifi optimization, but that didn't help either. I thought that maybe it was my ISP, but the same videos in the browser play just fine with no buffering at all. It seems to do this regardless of the length of the video. I get about 30mbps down and 5.5up when I run speedtest on my tablet, so I don't think it's the connection that's causing the issue. I should also mention that this happens regardless of quality. It will load relatively quickly to a certain point, then just never buffer again. I fear the only way to resolve this issue will be a factory reset.
This Reddit thread solved my YouTube issues. I have fios, fyi.
http://www.reddit.com/r/technology/comments/13kmvd/have_time_warner_internet_but_can_barely_stream/
Edit: oops this apparently.might be a problem with the new YouTube app.
Sent from my Nexus 4 using Tapatalk 4
I get this! All started when I upgraded to android 4.3! Its highly annoying, and the only way. I have found to fix it is to kill the YouTube app, find the video and place you where at, and then go from there
I also had this issue before the YouTube app was recently updated
Sent from my Nexus 10 using Tapatalk 4
I'm having the exact same issue! I might get it to play one video and the it buffers constantly. Anybody else have this issue? I'm running stock 4.3 uprooted. YouTube works fine on my s4 and laptop, but hangs on the Nexus 10!
Sent from my Nexus 10 using xda app-developers app
Happens on my moto x too.
Sent from my XT1056 using Tapatalk 4
Can also confirm on Nexus 10.
-------------------------
My devices:
Nexus 10 - Stock Rooted
Nook Tablet - CM10.1
Same problem here.
You don't have to force close youtube by the way, simply pressing the home button and going back to youtube afterwards does the job for me as well.
I hope they will fix that issue soon
This sucks so bad! I just got this awesome nexus 10 and I literally cat go 5 seconds without buffer. Do I have a bad unit? How do I fix this? I can surf the web just fine so it isn't my wifi to the nexus 10.
methodz said:
This sucks so bad! I just got this awesome nexus 10 and I literally cat go 5 seconds without buffer. Do I have a bad unit? How do I fix this? I can surf the web just fine so it isn't my wifi to the nexus 10.
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Click to collapse
Try an app called "Viral' from the playstore. I started using it as it can play YouTube music videos in the background while I'm using some other app. Recently I've been having issues with the default YouTube app and discovered that Viral did not have those issues. It may be worth giving it a try. I'm using a 4.4 custom ROM linked in my signature so your mileage may vary.
The issue I'm having is YouTube stops half way through a video and simply will not continue playing that video from the stop point, even after a reboot. I can play another video but it too stops half way or so in.
The YouTube app isn't NEARLY as good as it should, I'm still enraged and disgusted about the fact that the YouTube app on iPad is so MUCH better than the Android one, it has gestures to let you toggle full screen , it has pull down to refresh on lists (like the pull down to refresh on the gmail app), if you exit the app and come back, the video you were playing doesn't have to be rebuffered again (it keeps a few seconds buffered so you can watch the video quickly) AND worst of all, the iOS app lets YOU choose the resolution of your stream, what you get isn't an HD "on" and "off" toggle, you get proper choosing, like on the website, you get to choose between 240p, 360p, 480p, 720p AND 1080p, HD on our app is 720p, not 1080p, actually Google disabled the option from all android apps.
After that update I lost a lot of faith in Google, no wonder the iPad has so many more high quality apps, if you want devs to take you seriously, then YOU should give proper support to your devices, 1080p streams should have been available ever since our N10 was released, this **** is just unacceptable.
Thanks @3DSammy for the tip about the Viral app. :highfive:
Well, I figured out the issue, but not a fix. I think it's tied to comcast's router. I set up an old linksys with a broadcomm wireless unit as a repeater and I haven't had a single issue since. Numerous router resets and devices restores did nothing. It doesn't make any sense though because it only happens with the YouTube app, but same settings and everything I was able to watch a video completely on my nexus 10 on the repeater that I could not get through on comcast's router/modem(Aaris unit). It's strange though because my repeater connects wirelessly to my comcast router, so it goes nexus 10 to linksys repeater to comcast's router. It could be a security issue I guess, but I didn't look into it.
Hello there.
I just bought the OPX and it's a great device (except for the camera, of course)
But I have this weird video player problem.
videos are lagging and stuttering everywhere! twitter, youtube, browser, anywhere! except if I used an external player like (mx player) it goes kinda smooth.
I tried to disable nuplayer (or enable it, I don't remember but I changed the default state ) and got to nowhere. Same thing.
I've came across some webpages of people having a similar problem, yet no one have offered a proper solution.
I'm on the latest OTA oxygen update, just bought my phone 3 days ago so I didn't even have time to mess around
really looking to fix this problem ASAP because it's annoying, VERY annoying.
May be reset will work out!
Do a factory reset, or replace the device to a new one!
I guess I would do a reset when I'm totally out of ideas.
any sugs?
AbdullahF2 said:
I guess I would do a reset when I'm totally out of ideas.
any sugs?
Click to expand...
Click to collapse
Try Awesome Player in developer options
Blu-spark kernel really improve the experience with the OPX. But I still have this problem sometimes.
I noticed that it's not on all vids on the youtube app for ex. It should be related to the video format (of course, worse on 1080p) & codecs/encoding properties (VBR ou CBR) or the servers the video is on. My data speed transfer is not the issue on that.
Tried awesome player, nothing changed.
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so what do you suggest beside changing the kernel?
Ho guys, i'm going Crazy with this issue, please help me....
Idk why, but Yesterday(After have bene using my mate 20 pro since August without any issue) the streaming apps won't show images but only sound. I've tried everyting like clean cache of these apps, unistalling and reinstalling them, i've tried to disable the colour correction(as i've found on internet), no everyting Is update... It seams to me like some protection issue, like if the streaming apps blocks on purpose the video playback for a lack of security(? Idk, but YouTube and now tv works fine).
As you know, the mate 20 pro Is certified wilevine L1 the maximum level of protection.
Please help me, i'm getting really annoyed.
Ps: i've Also checked if some app update have been done in the previous day, and the only one was "Google services for AR" or something similar, but disabling hit haven't solved anything.
Have you tried running the app in battery save mode? i read someone else had this issue and it worked for them. Hope this helps
Do you mean the mode you can change in smartphone settings? If so, yes and nothing changed, i've tried everyting less an hard reset that i want ti avoid as much as possible. It seams to me like prime video, Netflix and infinity turn the screen black becouse they think you are recording the screen, there Is a way tu run an app and kill all other process?
Thank you
Hi i have the Same Problem but only with Netflix. Prime is okay. Only Sound with black Screen.
I have solved the problem. Idk why, but switching from"intelligent mode" in the display resolution panel, in settings, to HD fixed the problem. Try to set HD, open Netflix and see if It works, than change again to full HD or quadHD. At Moment i'm using quad HD settings, and i'm no more facing the black screen problem. I've not tried the intelligent mode again.
Hope It can help you aswell.
Ps: try Also to disable color correction in settings accessibilities. For someone It worked, not in my case.
Thanks, the solution was Like you Said, Switch to FHD+ .now all Work. :fingers-crossed:
Hello the Problem is back. After testing a while i found an other solution. I added the 2 apps which only shows black Screen and Sound (Netflix and Amazon Prime) in the settings of Fluid ng .
cybermaniac2000 said:
Hello the Problem is back. After testing a while i found an other solution. I added the 2 apps which only shows black Screen and Sound (Netflix and Amazon Prime) in the settings of Fluid ng .
Click to expand...
Click to collapse
I also have the black video problem on YouTube or Prime Video. I think it's related to some overlaying apps on top of the video. When I use a speedcam overlay on top of other windows I noticed that the video goes black. I also often use split windows, so I need to clear the split windows and restarts the video for the orientation to go away. The resolution of the phone does not make a difference.