Google Pay 'CTS Profile Mismatch' error on 168 firmware - Huawei Mate 20 Pro Questions & Answers

The latest official firmware from Dec 28 (9.0.0.168) has broken Google Pay on my unrooted and unlocked device.
SafetyNet check throws up a failed 'CTS Profile Mismatch' error.
Anyone having the same issue?

I had that happen once on my P20 Pro. I think clearing the data for the Play Store and rebooting the phone fixed the issue. If that doesn't work you can also clear the data for Play Services.

jhs39 said:
I had that happen once on my P20 Pro. I think clearing the data for the Play Store and rebooting the phone fixed the issue. If that doesn't work you can also clear the data for Play Services.
Click to expand...
Click to collapse
Thanks for the suggestions, but both didn't work for me.
Apparently there were GPay issues with the beta, and Huawei haven't fixed whatever caused the problem.

Interesting, I'm on 168 (Australian version) and Google pay works fine. This fragmentation is my biggest angst with Android

darrenk232 said:
Interesting, I'm on 168 (Australian version) and Google pay works fine. This fragmentation is my biggest angst with Android
Click to expand...
Click to collapse
I'm in Australia too but purchased the twilight coloured version in the UAE when I was there in November.
Model is LYA-L29
Build number - 9.0.0.168 (C636E10R3P2)
I'm guessing the model is slightly different? Don't want to do a factory reset if I don't have to.

This is mine, seems there's some regional differences between the build numbers but the model is the same.

darrenk232 said:
This is mine, seems there's some regional differences between the build numbers but the model is the same.
Click to expand...
Click to collapse
Thanks for posting.
Looks like the issue is isolated to the regional build.

Google pay suddenly broke for me on 168. Was using it fine for the past few days and just today it didn't work. Checking safety net on an app cts profile match fails
Such a shame stayed away from funky Huawei and root to keep Google pay and Huawei just breaks it anyway

Huffy1 said:
Google pay suddenly broke for me on 168. Was using it fine for the past few days and just today it didn't work. Checking safety net on an app cts profile match fails
Such a shame stayed away from funky Huawei and root to keep Google pay and Huawei just breaks it anyway
Click to expand...
Click to collapse
What country are you in and whats your firmware build number? Also, when you say "broke", what were the symptoms of the failure?

darrenk232 said:
What country are you in and whats your firmware build number? Also, when you say "broke", what were the symptoms of the failure?
Click to expand...
Click to collapse
168C636E from Australia.
Today when I was out at the shops google pay wasn't working. When I got home I downloaded a safety net checker which failed on cts profile mismatch.

Huffy1 said:
168C636E from Australia.
Today when I was out at the shops google pay wasn't working. When I got home I downloaded a safety net checker which failed on cts profile mismatch.
Click to expand...
Click to collapse
That's a shame. So an Australian purchased phone with AUS firmware (i.e. AUS168C636E...)?
I used mine today and had no issues, I wonder what's changed.

darrenk232 said:
That's a shame. So an Australian purchased phone with AUS firmware (i.e. AUS168C636E...)?
I used mine today and had no issues, I wonder what's changed.
Click to expand...
Click to collapse
Yes, was working 2 days ago, no new updates. Just an embarrassing moment when Google pay stopped working. Might finally just pull the plug and go with funky Huawei. Shame
Update: Used Funky Huawei to update device to 171 and google pay is working again and device passes safety net. Funky Huawei did some changes server side a day ago on 171 so decided to try. All works well now

Huffy1 said:
Yes, was working 2 days ago, no new updates. Just an embarrassing moment when Google pay stopped working. Might finally just pull the plug and go with funky Huawei. Shame
Update: Used Funky Huawei to update device to 171 and google pay is working again and device passes safety net. Funky Huawei did some changes server side a day ago on 171 so decided to try. All works well now
Click to expand...
Click to collapse
Good to hear that 171 fixed the issue.
There's definitely something wrong with the 168 firmware on some devices. From reading around other forums and social media, there were Google Pay problems with the beta - and it looks like this has crept into the 168.
I had the same problem with trying to use Google Pay in a store (where it was previously working a few days prior) and it threw up the error after an overnight update. Luckily I had a physical card with me that I could use.
I've since done a factory reset hoping that would fix things, but it didn't.
Guess I need to wait for the next update.

I have the same problem I'm Germany, EML-L29.
I have a CTS match fail, G-Pay tells me, the system security on my device is not given, so I cannot use it for payments.
I tried to clear the caches, without result.
Any further ideas?.

Related

[Q] Copilot IMEI issue

Has anyone gotten Copilot Live US to work on the G-Tab? I purchased it and it installed fine. But when I try to run it, it gives the error that my IMEI ID is not correct and to restart my tab. I contacted their support and they said that I needed to make sure that I had version 8.2.0.590 installed from the market. I checked and I do. Still giving me the error and suddenly their support has gone silent on this matter.
I had this issue. Loaded a older version and it worked fine. This Weekender I updated to the newest version from market place and it works fine now also. I'm using the version you listed.
Do you happen to remember the version number you loaded that got you working before the market upgrade? Their tech support contacted me today and asked for me to send them a copy of the deviceinfo.xml file so they can see what is going on. I checked the file and there is nothing in the IMEI setting. Waiting to hear back from them tomorrow I guess since their tech support ends at 5PM.
Use this one (it's .504)
http://dl.dropbox.com/u/9669866/Copilot 8.2.0.504.apk
Zaphod-Beeblebrox said:
Use this one (it's .504)
http://dl.dropbox.com/u/9669866/Copilot 8.2.0.504.apk
Click to expand...
Click to collapse
Thanks... tried it and it did get past the IMEI error. But it is asking for a Product ID number. I checked my order receipt from the app market and could not find any reference to a product id. All I have is the Google receipt number.
IndyLateNite said:
Thanks... tried it and it did get past the IMEI error. But it is asking for a Product ID number. I checked my order receipt from the app market and could not find any reference to a product id. All I have is the Google receipt number.
Click to expand...
Click to collapse
You should get an e-mail from ALK with your ID. My understanding on market purchases is that it basically comes as a 15 Day trial with a generic ID... once you get your ID number you plug that in.
I had purchased Co-Pilot along time ago (for Windows Mobile actually), but the APK works fine with my ID (I had to de-activate my Windows install ... only one device can use the ID at a time.)
For those interested, here is where I get the latest APK's on Co-Pilot:
http://www.alk.eu.com/copilotlive/androidinstall/
This is not cracked, hacked or otherwise stealing. You still have to have a valid Co-Pilot license/ID to use this.
Zaphod-Beeblebrox said:
You should get an e-mail from ALK with your ID. My understanding on market purchases is that it basically comes as a 15 Day trial with a generic ID... once you get your ID number you plug that in.
I had purchased Co-Pilot along time ago (for Windows Mobile actually), but the APK works fine with my ID (I had to de-activate my Windows install ... only one device can use the ID at a time.)
Click to expand...
Click to collapse
Customer support has been the only one that has sent me any email. They have now escalated the problem to their engineering dept. They say the new version should work on the g-tab. Sent them my config file and the information on the rom that I am using. Also told them that installing the older version allows me to go past the IMEI error but that I have no product id to enter so I guess it's just a waiting game now.
Thanks again for all your efforts.
I ran into a similar problem with copilot (invalid imei) on a g-tab running TnT Lite.
I figured the issue was, the device not being a phone, that it didn't have an imei, so I just got a refund and sent 'em an email asking for g-tab support.
Never heard anything back, but if an upcoming version is going to support the g-tab, that's good news.
FWIW, mapdroyd (free / no navigation mode) and navdroyd (not free but cheap / has nav mode) works just fine on the g-tab. The maps are all vector drawings, so they're pretty small, and, yes, it works offline.
bobkoure said:
I ran into a similar problem with copilot (invalid imei) on a g-tab running TnT Lite.
I figured the issue was, the device not being a phone, that it didn't have an imei, so I just got a refund and sent 'em an email asking for g-tab support.
Never heard anything back, but if an upcoming version is going to support the g-tab, that's good news.
FWIW, mapdroyd (free / no navigation mode) and navdroyd (not free but cheap / has nav mode) works just fine on the g-tab. The maps are all vector drawings, so they're pretty small, and, yes, it works offline.
Click to expand...
Click to collapse
Thanks for the suggestions. Unfotunately, by the time I realized that the software would not work, the 15 minute time limit had expired. I've been dealing with thier support and they assure me that their software works on the g-tab. They wanted to know if I was on a modified rom. I told them I was on TnT enhanced which is the stock rom with market access. They said it should work. I've also tried it on every rom I could find and none of them seem to work.
My issue has been "expedited" D which is customer support speak for you'll probably never hear from us again) and was told to "wait for us to reply". I'm going to give them until wednesday to come up with an solution or I will start raising a stink about a refund.
It's a shame that this doesn't work. I have the exact same software on my Magellen 1700 and it is an awsome package.
The .504 version I posted above works just fine with the G-Tab. You DO need a license number from them. I haven't bought from the android market, so I don't know the full logistics of how they get that to you, but once you have that license key, .504 will work just fine (I use it all the time - and all version prior to .504).
Versions after .504 give me the IMEI error, so I just don't use them.
Zaphod-Beeblebrox said:
The .504 version I posted above works just fine with the G-Tab. You DO need a license number from them. I haven't bought from the android market, so I don't know the full logistics of how they get that to you, but once you have that license key, .504 will work just fine (I use it all the time - and all version prior to .504).
Versions after .504 give me the IMEI error, so I just don't use them.
Click to expand...
Click to collapse
The new version from the market works now also. 8.2.0.590
TdiDave said:
The new version from the market works now also. 8.2.0.590
Click to expand...
Click to collapse
I have that version, that's the one I purchased from the apps store and it will not go past the IMEI check.
Zaphod-Beeblebrox said:
The .504 version I posted above works just fine with the G-Tab. You DO need a license number from them. I haven't bought from the android market, so I don't know the full logistics of how they get that to you, but once you have that license key, .504 will work just fine (I use it all the time - and all version prior to .504).
Versions after .504 give me the IMEI error, so I just don't use them.
Click to expand...
Click to collapse
The version you get from the app store doesn't ask for a product code (or at least I haven't made it that far yet.) I installed the version you posted and it got to the part about the product code. I talked to their customer support and told them that I would be happy with that version if they could give me a product code id for it since I had purchased a newer version that did not appear to work. He said since I purchased through the app store and not thier website, he could not give me a product id. Then I asked if i could just go ahead an purchase a version from their website and here is the reply I got.
You can purchase the $19.99 Northa America version from our webstore but I would hate for you to buy that and still have the same problems. We will get back to you as soon as we can about this issue. We appreciate your patience.
Regards,
CoPilot Technical Support
I don't want anyone to think that I'm attempting to pirate this software, I have purchased a version from the apps store but it just won't work.
Ok, now I'm really PO'ed. Just checked support site and they marked my service order as "Solved" Not a word to me about anything and certainly no solution to my problem. Guess next step is to contact credit card about refunding my money. Too bad, I really like the software.
I am still having this issue as well. Currently hve a support ticket with them.
ramerco said:
I am still having this issue as well. Currently hve a support ticket with them.
Click to expand...
Click to collapse
Good luck with that. I've been getting the run around for two weeks now.
IndyLateNite said:
Good luck with that. I've been getting the run around for two weeks now.
Click to expand...
Click to collapse
Well, they just refunded my money (even though I never requested a refund). I guess the issue is "resolved". Oh well. I wish it could work.
Anyone know another good offline navigation package for android?
ramerco said:
Well, they just refunded my money (even though I never requested a refund). I guess the issue is "resolved". Oh well. I wish it could work.
Anyone know another good offline navigation package for android?
Click to expand...
Click to collapse
Just got my refund from them this morning also. Their explaination was "it was not designed to run on your device".
I've tried Aruna from the market and it installs fine. Then you have to download the maps individually. I downloaded the map for Indiana and it took me hours to complete and then the map would not load. So I'm still looking for a solution too.
I know you guys may be fed up with Co-Pilot at this point, but I still love it.
Is it worth a little more money to buy the $20.00 version from the website?
For me, it's an absolute must-have tool when I'm on the road (I do a lot of field work, so having GPS is crucial). I've used everything from In-dash GPS/Radio combos, to laptops on Ram-Mounts, to just using my Droid X.
My G-Tab/Co-pilot combo is just awesome

Honor 8X Max Google Play Store issue

Just got my new Honor 8X Max in the mail and it's the chinese version (I'm living in Europe). The model number is ARE-AL00. I got the GMS installer and the Google Installer v2 and now I can open the play store, but I can't use it to install or uninstall apps, it just gets stuck on the "(un)installing" screen. When I try to install the Play store from a separate apk I usually get a program which I can't even open. And I've tried this with and without the software update. If anyone has got the Play store working on this phone I'd love to know how you did it.
Overall I'm pretty upset with this phone. I didn't realize I was getting the Chinese version and of course it comes with all kinds of censorship and ability restrictions, I spend like 10 hours trying to figure out how to root it and it turns out Huawei decided to make unlocking the bootloader impossible only a few months ago and funkyhuawei (with their insane prices) can't even do anything for a Qualcomm chipset so I'm S.O.L. I don't think the Chinese company I bought from will give a refund after the box is opened so I'm basically out my $300 if I want another phone. I was excited to be getting such great hardware for such a low price but the lack of functionality and customizability makes it a complete waste.
Mikey_AK said:
Just got my new Honor 8X Max in the mail and it's the chinese version (I'm living in Europe). The model number is ARE-AL00. I got the GMS installer and the Google Installer v2 and now I can open the play store, but I can't use it to install or uninstall apps, it just gets stuck on the "(un)installing" screen. When I try to install the Play store from a separate apk I usually get a program which I can't even open. And I've tried this with and without the software update. If anyone has got the Play store working on this phone I'd love to know how you did it.
Overall I'm pretty upset with this phone. I didn't realize I was getting the Chinese version and of course it comes with all kinds of censorship and ability restrictions, I spend like 10 hours trying to figure out how to root it and it turns out Huawei decided to make unlocking the bootloader impossible only a few months ago and funkyhuawei (with their insane prices) can't even do anything for a Qualcomm chipset so I'm S.O.L. I don't think the Chinese company I bought from will give a refund after the box is opened so I'm basically out my $300 if I want another phone. I was excited to be getting such great hardware for such a low price but the lack of functionality and customizability makes it a complete waste.
Click to expand...
Click to collapse
Same situation here, here is what I did to get Play Store works on my Honor 8X :
- Turn on the "Authorize unknown source apps install thing"
- Install GMS installer to get the Play Store works
- Install Gboard to get rid of the chinese keyboard everywhere.
But still, I'm searching for the Global Firmware and according to a Honor / Huawei Customer Agent, they do not allow firmware downloads anymore.
Hope this can help other people in the same case...
dogma7 said:
Same situation here, here is what I did to get Play Store works on my Honor 8X :
- Turn on the "Authorize unknown source apps install thing"
- Install GMS installer to get the Play Store works
- Install Gboard to get rid of the chinese keyboard everywhere.
But still, I'm searching for the Global Firmware and according to a Honor / Huawei Customer Agent, they do not allow firmware downloads anymore.
Hope this can help other people in the same case...
Click to expand...
Click to collapse
Thanks a lot for the help. My more-tech-savvy friend encouraged me to use F-droid and Yalp and that has been working fine so I'm going to give that a try before insisting on getting Google back...I emailed Huawei customer support about unlocking the bootloader and received an interesting response:
"We kindly inform you that in order to achieve a better user experience, Huawei has decided to terminate the unlock code application service. If your device is already rooted, we inform you that it no longer counts with warranty or device support.
Also, Huawei USA does not provide codes to unlock the bootloader under any circumstance. We kindly inform you that this action can potentially "brick" the device or in other words, renders the device completely unusable and voids the warranty service and device support. We have no control over how unlocking the bootloader will affect your device."
I'm emailed Huawei USA just cause I'm American (living in Sweden though), but this response suggests that maybe if I email Huawei Sweden or China that they will give me one? Gonna give it a try and see what happens.
Also my original post may have been a bit reflexive, I need to give this phone a chance. I remember thinking my last phone (Galaxy S5) was pretty stupid for a few weeks, I eventually just got over it.
Mikey_AK said:
Thanks a lot for the help. My more-tech-savvy friend encouraged me to use F-droid and Yalp and that has been working fine so I'm going to give that a try before insisting on getting Google back...I emailed Huawei customer support about unlocking the bootloader and received an interesting response:
"We kindly inform you that in order to achieve a better user experience, Huawei has decided to terminate the unlock code application service. If your device is already rooted, we inform you that it no longer counts with warranty or device support.
Also, Huawei USA does not provide codes to unlock the bootloader under any circumstance. We kindly inform you that this action can potentially "brick" the device or in other words, renders the device completely unusable and voids the warranty service and device support. We have no control over how unlocking the bootloader will affect your device."
I'm emailed Huawei USA just cause I'm American (living in Sweden though), but this response suggests that maybe if I email Huawei Sweden or China that they will give me one? Gonna give it a try and see what happens.
Also my original post may have been a bit reflexive, I need to give this phone a chance. I remember thinking my last phone (Galaxy S5) was pretty stupid for a few weeks, I eventually just got over it.
Click to expand...
Click to collapse
Pls hw is d camera n battery of the phone. And d size ,is it too big.just want perfect size lik my honor note 8.Just curious about them.coming from honor note 8.thanks
Sent from my EDI-AL10 using Tapatalk
ogoobaby said:
Pls hw is d camera n battery of the phone. And d size ,is it too big.just want perfect size lik my honor note 8.Just curious about them.coming from honor note 8.thanks
Sent from my EDI-AL10 using Tapatalk
Click to expand...
Click to collapse
Yes the camera is good quality from what I can tell and the battery life is great. But it is a huge phone, if you don't want something so big then you should probably get the 8X instead of the 8X Max.
Mikey_AK said:
Yes the camera is good quality from what I can tell and the battery life is great. But it is a huge phone, if you don't want something so big then you should probably get the 8X instead of the 8X Max.
Click to expand...
Click to collapse
Thanks
Sent from my EDI-AL10 using Tapatalk
Mikey_AK said:
Just got my new Honor 8X Max in the mail and it's the chinese version (I'm living in Europe). The model number is ARE-AL00. I got the GMS installer and the Google Installer v2 and now I can open the play store, but I can't use it to install or uninstall apps, it just gets stuck on the "(un)installing" screen. When I try to install the Play store from a separate apk I usually get a program which I can't even open. And I've tried this with and without the software update. If anyone has got the Play store working on this phone I'd love to know how you did it.
Overall I'm pretty upset with this phone. I didn't realize I was getting the Chinese version and of course it comes with all kinds of censorship and ability restrictions, I spend like 10 hours trying to figure out how to root it and it turns out Huawei decided to make unlocking the bootloader impossible only a few months ago and funkyhuawei (with their insane prices) can't even do anything for a Qualcomm chipset so I'm S.O.L. I don't think the Chinese company I bought from will give a refund after the box is opened so I'm basically out my $300 if I want another phone. I was excited to be getting such great hardware for such a low price but the lack of functionality and customizability makes it a complete waste.
Click to expand...
Click to collapse
This is my very own guide on how to download Play Store on Honor 8X: https://www.oscrunch.com/2018/11/17/google-play-store-on-honor-8x-and-8x-max/
I guess you will have to use a different version of GMS installer. Also, this process requires you to install one more application.
Try this and let me know how it goes. It should work perfectly fine.
um009 said:
I guess you will have to use a different version of GMS installer. Also, this process requires you to install one more application.
Click to expand...
Click to collapse
Yes, you nailed It!
Speaking for myself, I can say that Today I'm a happy owner of a Chinese Honor 8X, but in the past I was in trouble because I was not able to find the *right* version of GSM installer that fits to me (JSN-AL00a).
It was hard to clear all those Chinese apps from my device, but now I have a very strong phone with a high level of performance.
Inviato dal mio JSN-AL00a utilizzando Tapatalk
Mikey_AK said:
Just got my new Honor 8X Max in the mail and it's the chinese version (I'm living in Europe). The model number is ARE-AL00. I got the GMS installer and the Google Installer v2 and now I can open the play store, but I can't use it to install or uninstall apps, it just gets stuck on the "(un)installing" screen. When I try to install the Play store from a separate apk I usually get a program which I can't even open. And I've tried this with and without the software update. If anyone has got the Play store working on this phone I'd love to know how you did it.
Overall I'm pretty upset with this phone. I didn't realize I was getting the Chinese version and of course it comes with all kinds of censorship and ability restrictions, I spend like 10 hours trying to figure out how to root it and it turns out Huawei decided to make unlocking the bootloader impossible only a few months ago and funkyhuawei (with their insane prices) can't even do anything for a Qualcomm chipset so I'm S.O.L. I don't think the Chinese company I bought from will give a refund after the box is opened so I'm basically out my $300 if I want another phone. I was excited to be getting such great hardware for such a low price but the lack of functionality and customizability makes it a complete waste.
Click to expand...
Click to collapse
Its not snapdragon, but kirin 710 processor
Enviado desde mi PRA-LX1 mediante Tapatalk
---------- Post added at 08:45 PM ---------- Previous post was at 08:43 PM ----------
azuman said:
Its not snapdragon, but kirin 710 processor
Enviado desde mi PRA-LX1 mediante Tapatalk
Click to expand...
Click to collapse
Ok. Sorry, i misread and thought this is the honor 8x forum and that was your phone. My mistake.
Enviado desde mi PRA-LX1 mediante Tapatalk
Matteo Mit. said:
Yes, you nailed It!
Speaking for myself, I can say that Today I'm a happy owner of a Chinese Honor 8X, but in the past I was in trouble because I was not able to find the *right* version of GSM installer that fits to me (JSN-AL00a).
It was hard to clear all those Chinese apps from my device, but now I have a very strong phone with a high level of performance.
Inviato dal mio JSN-AL00a utilizzando Tapatalk
Click to expand...
Click to collapse
That's my pleasure Glad that this guide has helped.
I had issue on installing Google play. Package installer block me from installing gmsinstaller.apk. what you do to get around it is thru adb. Make sure that you turn off "monitor app install by adb" in developer option or it won't work. If you need more detail let me know.
Hi
Now my honor 8x max has all Google App work fine
Thx dude
vietzero said:
I had issue on installing Google play. Package installer block me from installing gmsinstaller.apk. what you do to get around it is thru adb. Make sure that you turn off "monitor app install by adb" in developer option or it won't work. If you need more detail let me know.
Click to expand...
Click to collapse
I would love more details about how you solved that please @vietzero. I am also blocked from executing the first apk (on both my 8X and 8X Max).
Cheers!
avmad said:
I would love more details about how you solved that please @vietzero. I am also blocked from executing the first apk (on both my 8X and 8X Max).
Cheers!
Click to expand...
Click to collapse
Try this
1.Tap 7-8 times on build number it will enable developers option
2.Go to developers options
3.Enable USB debugging
4.Disable Monitor apps installed by ADB
5. use adb install -r MyApp.apk
your apk will be installed.
Thanks @miststudent2011
I eventually managed to get Google Play installed and working (thanks UsamaM). Please see my steps on that page: https://www.oscrunch.com/2018/11/17/google-play-store-on-honor-8x-and-8x-max/#comment-65
thank you very much BOSS
miststudent2011 said:
Try this
1.Tap 7-8 times on build number it will enable developers option
2.Go to developers options
3.Enable USB debugging
4.Disable Monitor apps installed by ADM
5. use adb install -r MyApp.apk
you apk will be installed.
Click to expand...
Click to collapse
thank you very much BOSS
Some one help me why my phone is failed to verification honor 8x max

Google Play Store (Chinese Variant)

Whats the state of installing Google services, including the play store, on new huawei devices (I am specifically looking at mate 20 pro).
Does anyone have any info at all?
Thanks
Update: We have conflicting reports of people able to do it, and someone saying they have tried it and it crashes when opening and running youtube caused a message saying that GMS services were not installed.
So really, we are back to square one and have no idea what is actually going on.
ItsMunday said:
Hey guys,
I've been trying to get an answer for a while from any source I can.
Whats the state of installing Google services, including the play store, on new huawei devices (I am specifically looking at mate 20 pro).
Does anyone have any info at all?
Thanks
Click to expand...
Click to collapse
Not sure about mate 20 Pro, but other Huawei devices such as nova 3i bought in China can install Google play store directly from download, without any additional hassle.
Sent from my Huawei Mate 20 Pro using XDA Labs
I just got my LYA-AL00 delivered the other day. The seller mentioned that Google Play Services would not be installed, but it was.
Some sellers state that they will set it up for you, but mine stated that he would not, and it was still sealed.
Most of the Google apps were not installed, but I believe the Play Store was? (I could have misremembered on this one, though..)
If you get one that's only missing the Play Store, it's easy to grab from Huawei's App Gallery. Set or change your Huawei ID region to one that is supported (if yours is not, it will guide you to change it).
Koong1 said:
other Huawei devices such as nova 3i bought in China can install Google play store directly from download, without any additional hassle.
Click to expand...
Click to collapse
Thanks for the speedy reply.
So other Chinese Variant Huawei phones can install Google Play store as the apk, along with google maps and such and run as if it were an international version?
Is the GMS (Google Services) installed by default on the device?
Do you have any source or something I can see to confirm this?
ONikku said:
I just got my LYA-AL00 delivered the other day. The seller mentioned that Google Play Services would not be installed, but it was.
Some sellers state that they will set it up for you, but mine stated that he would not, and it was still sealed.
Most of the Google apps were not installed, but I believe the Play Store was? (I could have misremembered on this one, though..)
If you get one that's only missing the Play Store, it's easy to grab from Huawei's App Gallery.
Click to expand...
Click to collapse
Also thanks to you for your reply.
Where did you buy it from?
Mine will be purchased from a store in China, not shipped out.
Are you able to confirm that the seller did nothing other than just install the Google Play Store APK?
Also, what do you mean by;
ONikku said:
Set or change your Huawei ID region to one that is supported (if yours is not, it will guide you to change it).
Click to expand...
Click to collapse
ItsMunday said:
Thanks for the speedy reply.
So other Chinese Variant Huawei phones can install Google Play store as the apk, along with google maps and such and run as if it were an international version?
Is the GMS (Google Services) installed by default on the device?
Do you have any source or something I can see to confirm this?
Click to expand...
Click to collapse
I am not too sure about the details. I think the GMS is pre-installed. My wife (currently in Italy) is using a Huawei nova 3i she brought from China TMall (the biggest Chinese online market). She installed Google play store, drive, maps, translate, photos, etc without any issue. Just download play store apk and install then download the rest from the Google play store.
A friend in Thailand using the China Variant Huawei nova 3 also had no issue installing Google play store.
Sorry that I have no creditable source for your reference. It is all my personal first hand experience. I am sure if you dig around more on Xda or Weibo, you can find some clues. Or you can try your luck asking the China retailer if you can install Google Play store on the m20p.
Sent from my Huawei Mate 20 Pro using XDA Labs
Koong1 said:
I am not too sure about the details. I think the GMS is pre-installed. My wife (currently in Italy) is using a Huawei nova 3i she brought from China TMall (the biggest Chinese online market). She installed Google play store, drive, maps, translate, photos, etc without any issue. Just download play store apk and install then download the rest from the Google play store.
A friend in Thailand using the China Variant Huawei nova 3 also had no issue installing Google play store.
Sorry that I have no creditable source for your reference. It is all my personal first hand experience. I am sure if you dig around more on Xda or Weibo, you can find some clues. Or you can try your luck asking the China retailer if you can install Google Play store on the m20p.
Sent from my Huawei Mate 20 Pro using XDA Labs
Click to expand...
Click to collapse
That's great news for me.
I wonder why no one has mentioned this online before.
Thank you for your assistance.
ItsMunday said:
Also thanks to you for your reply.
Where did you buy it from?
Click to expand...
Click to collapse
I purchased it from a lower-volume retailer on eBay.
ItsMunday said:
Are you able to confirm that the seller did nothing other than just install the Google Play Store APK?
Click to expand...
Click to collapse
It was factory-sealed, as best as I could tell with the plastic wrapping.
This particular seller said that he would not offer to install it for me. He said it would not be on the phone, but Google Play Services appears to come pre-installed.
ItsMunday said:
Also, what do you mean by
>>Set or change your Huawei ID region to one that is supported (if yours is not, it will guide you to change it).
Click to expand...
Click to collapse
When you open AppGallery, it'll have you set up your Huawei ID and choose a region. I chose United States, and it said the app was unavailable in the region, but also displayed the option to change the region.
ONikku said:
I purchased it from a lower-volume retailer on eBay.
It was factory-sealed, as best as I could tell with the plastic wrapping.
This particular seller said that he would not offer to install it for me. He said it would not be on the phone, but Google Play Services appears to come pre-installed.
When you open AppGallery, it'll have you set up your Huawei ID and choose a region. I chose United States, and it said the app was unavailable in the region, but also displayed the option to change the region.
Click to expand...
Click to collapse
Thanks for your help.
You and the other person have convinced me that it is indeed possible and very easy, no extra install needed.
Koong1 said:
Sent from my Huawei Mate 20 Pro
Click to expand...
Click to collapse
ONikku said:
I just got my LYA-AL00
Click to expand...
Click to collapse
Hey sorry guys, one last question.
What screen did you get?
LG or BOE?
I'm hoping the Chinese are the BOE ones.
ItsMunday said:
Hey sorry guys, one last question.
What screen did you get?
LG or BOE?
I'm hoping the Chinese are the BOE ones.
Click to expand...
Click to collapse
My m20pro is bought in Singapore. No glue gate or green screen bleed so far.
No idea if my screen is BOE or LG.
From what I heard on Weibo, 6GB 128Gb Variant in China have a 1 in 3 chance of getting LG. The remaining 2 chances are BOE. The 8Gb 128Gb and 8Gb 256Gb Variant in China should be all BOE screens.
Sent from my Huawei Mate 20 Pro using XDA Labs
ItsMunday said:
What screen did you get?
LG or BOE?
I'm hoping the Chinese are the BOE ones.
Click to expand...
Click to collapse
Mine has an LG screen. I haven't experienced any of the reported screen issues yet, but I only got it yesterday. Fingers crossed, haha..
(8GB 128GB)
ONikku said:
Mine has an LG screen. I haven't experienced any of the reported screen issues yet, but I only got it yesterday. Fingers crossed, haha..
(8GB 128GB)
Click to expand...
Click to collapse
A simple test is just to drip water onto your screen edge to see if there is any green tint.
Sent from my Huawei Mate 20 Pro using XDA Labs
ONikku said:
Mine has an LG screen. I haven't experienced any of the reported screen issues yet, but I only got it yesterday. Fingers crossed, haha..
(8GB 128GB)
Click to expand...
Click to collapse
I found on another forum;
"To test if your screen glows go into battery settings and turn on the dark mode. Then go to a dark, glare free environment, such as a room at night and open the dialer. You'll immediately be able to tell if your screen is a experiencing this issue."
Koong1 said:
A simple test is just to drip water onto your screen edge to see if there is any green tint.
Click to expand...
Click to collapse
Dripped then spilled water along the side.
ItsMunday said:
I found on another forum;
"To test if your screen glows go into battery settings and turn on the dark mode. Then go to a dark, glare free environment, such as a room at night and open the dialer. You'll immediately be able to tell if your screen is a experiencing this issue."
Click to expand...
Click to collapse
After the water, I followed these instructions at various screen brightnesses. No problems so far.
ONikku said:
Dripped then spilled water along the side.
After the water, I followed these instructions at various screen brightnesses. No problems so far.
Click to expand...
Click to collapse
It's been reported it can take 3-7 days gradually getting worse before you notice it, so try this agian in a week and see.
So - this means westerners in China can buy, right? I was worried about Huawei's very recent bootloader locking changes may mean that their phones are less likely to be able to use Google app.
This is confirmed? Simply upload vpn apk - change internet region - then download Google play from huawei app store variant, yes?
Thank you greatly if so - I can go ahead with 8gb purchase without massive worries about ending up with a lemon.
Tried a Mate 20 Pro in a Chengdu store last night.
Was able to install Google Play Store BUT upon trying to open it immediately crashed. Subsequently installed YouTube. After opening got the message that GMS was not installed.
There was an install GMS button which I clicked, however, nothing happened. Had no VPN however, so if nothing happened because no VPN, or because it won't work even with VPN i'm not sure.
I was under the impression that installing GMS required unlocked bootloader, which seems hard with the Mate 20 Pro?
s327374 said:
So - this means westerners in China can buy, right? I was worried about Huawei's very recent bootloader locking changes may mean that their phones are less likely to be able to use Google app.
This is confirmed? Simply upload vpn apk - change internet region - then download Google play from huawei app store variant, yes?
Thank you greatly if so - I can go ahead with 8gb purchase without massive worries about ending up with a lemon.
Click to expand...
Click to collapse
The previous two users I was talking to, plus another one on reddit has told me that they are able to get it working without downloading anything else.
I have not seen visual proof, just anecdotal so take that with a grain of salt.
Also whats the return policy in china? I'd think it would be worth getting one and returning if it cant?
Delewis said:
Tried a Mate 20 Pro in a Chengdu store last night.
Was able to install Google Play Store BUT upon trying to open it immediately crashed. Subsequently installed YouTube. After opening got the message that GMS was not installed.
There was an install GMS button which I clicked, however, nothing happened. Had no VPN however, so if nothing happened because no VPN, or because it won't work even with VPN i'm not sure.
I was under the impression that installing GMS required unlocked bootloader, which seems hard with the Mate 20 Pro?
Click to expand...
Click to collapse
You cant access Google in china without the VPN so I feel that would be a reason it wouldn't work, but I wouldn't expect it to crash.
Are you able to try again with a vpn? There are many free ones that don't require a set up, just to check. Also are those phones running a demo software or something?
Also, maybe asking them if they know, its unlikely but always worth a shot.
ItsMunday said:
The previous two users I was talking to, plus another one on reddit has told me that they are able to get it working without downloading anything else.
I have not seen visual proof, just anecdotal so take that with a grain of salt.
Also whats the return policy in china? I'd think it would be worth getting one and returning if it cant?
You cant access Google in china without the VPN so I feel that would be a reason it wouldn't work, but I wouldn't expect it to crash.
Are you able to try again with a vpn? There are many free ones that don't require a set up, just to check. Also are those phones running a demo software or something?
Also, maybe asking them if they know, its unlikely but always worth a shot.
Click to expand...
Click to collapse
No returns policy, and no stock in stores atm.
Yes, they were demo units, but they defs didnt have GMS installed which has me worried as others have said installing GMS requires root access.
I wont have time to go back to store and try again with VPN
That said the store staff said you could install googleplay on the phones, but not sure to what extend I trust them.
Also have to be aware that even after changing language to english somethings will be in chinese e.g. hivoice App

Compass Does Not Work

Hi Everyone,
I have a Huawei P20 Lite and updated it this Monday to the version appears as ANE-LX1 8.0.0.146(C461). Today I noticed that apps using the accelerometer, gyroscope and magnetometer data (such as Compass, Google Maps or a 360 degree video on YouTube) don't react when I move and rotate the device. HiCare smart diagnostics show no errors after "gravity sensor" test.
I would be very glad if anyone can help. Thanks!
Hallo there
That is quite weird, you did it via OTA right? I saw the official changelog of that update and it's only a security monthly patch, I see it causing no issues, altough if you have your bootloader locked you can send it to warranty and they can check it, even if you did that test via HiCare.
Cheers,
AS
ars_chelsea said:
Hallo there
That is quite weird, you did it via OTA right? I saw the official changelog of that update and it's only a security monthly patch, I see it causing no issues, altough if you have your bootloader locked you can send it to warranty and they can check it, even if you did that test via HiCare.
Cheers,
AS
Click to expand...
Click to collapse
Hi, thanks for the answer.
I don't know what OTA is, what I did was going to settings, check for updates and do it.
Today I compared mine with 2 exactly same phones, which were indicating they were also up-to-date; yet their versions were ANE-LX1 8.0.0.046 and ANE-LX1 8.0.0.162; which are different than mine (ANE-LX1 8.0.0.146). I can do nothing but thinking that it's a software/firmware problem because the phone is newer than a week and isn't even dropped yet, whilst the sensor was working.
Thank you very much again!
Rondrey said:
Hi, thanks for the answer.
I don't know what OTA is, what I did was going to settings, check for updates and do it.
Today I compared mine with 2 exactly same phones, which were indicating they were also up-to-date; yet their versions were ANE-LX1 8.0.0.046 and ANE-LX1 8.0.0.162; which are different than mine (ANE-LX1 8.0.0.146). I can do nothing but thinking that it's a software/firmware problem because the phone is newer than a week and isn't even dropped yet, whilst the sensor was working.
Thank you very much again!
Click to expand...
Click to collapse
Weird indeed since it's a new phone....And it was working on your first days and stopped after that update?
ars_chelsea said:
Weird indeed since it's a new phone....And it was working on your first days and stopped after that update?
Click to expand...
Click to collapse
Yes, weird. I did not test the sensor intentionally, only saw the pedometer count on lock screen. After I updated the phone in a short while that day, the gyro data was gone. Compass was stuck in North 0 degree and 9 degree inclination, even after factory reset. I have changed the phone to solve the problem, I believe it is due to a failure within the inertial measurement unit integrated circuit or its soldering.
But thank you very much anyway!
It's better to send it to warranty yup, might be a defect which is rare but may happen.
Cheers and hope for the best
AS
---------- Post added at 12:23 ---------- Previous post was at 11:39 ----------
Hiiiiii again,
I've posted another solution please look forward into the same problem another person is having on this thread by brdja80:
https://forum.xda-developers.com/huawei-p20-lite/help/auto-rotate-stopped-t3877969#post78406090

Google Pay (NFC) suddenly stopped working

Hi. I'm using Google Pay for quite long time, but suddenly it stopped working at all. It looks like the app don't recognize I'm holding the phone against a terminal. I'm on 9.0.0.210(C432E10R1P16). NFC is working, I can read nfc tags. In google play device is marked as certificated.
Any ideas what is going on ?
Have you tried a reboot or clearing Google pays cache in the apps area?
Sent from my Mate 20 Pro using Tapatalk
aindow said:
Have you tried a reboot or clearing Google pays cache in the apps area?
Sent from my Mate 20 Pro using Tapatalk
Click to expand...
Click to collapse
Yes, I have done both things. I have also my bank app and with this app nfc is working so its looks like this is only google pay problem.
check if your safetynet is working
Firething said:
check if your safetynet is working
Click to expand...
Click to collapse
Safenet passed, all succeed but nfc still not working.
I have the exact same problem - the phone doesn't even recognise the terminal and won't work for Google Pay on bus/underground or on card machines in store. I'm on build 9.0.0.265 not sure that is relevant but I only noticed the fail after the last software update.
kluczus said:
Safenet passed, all succeed but nfc still not working.
Click to expand...
Click to collapse
CRK said:
I have the exact same problem - the phone doesn't even recognise the terminal and won't work for Google Pay on bus/underground or on card machines in store. I'm on build 9.0.0.265 not sure that is relevant but I only noticed the fail after the last software update.
Click to expand...
Click to collapse
If you both have the official updates and not run the hstool, you both should contact google support to check on the gpay status... ... the nfc is working fine, ju t not the gpay.. google should be able to check if its a backend problem
Mine is the same, rebooted phone and still nothing.
Standard build and still works on my connected smartwatch
This is really weird because this morning my mate 20 x was working fine on the london underground. But during lunchtime i couldnt tap to buy my lunch and then it wouldnt work on the tube on the way home. Since our problem happened at a similar time could this be a problem with huawei? I get zero reaction when i place it near a terminal.
Bowie306 said:
This is really weird because this morning my mate 20 x was working fine on the london underground. But during lunchtime i couldnt tap to buy my lunch and then it wouldnt work on the tube on the way home. Since our problem happened at a similar time could this be a problem with huawei? I get zero reaction when i place it near a terminal.
Click to expand...
Click to collapse
Mine turned out to be that NFC had managed to turn its self off. I opened up Google pay and it told me it was off, turned it back on and now working again. No idea how it switched off in the first place, its not in my quick settings
There was a Google Play store update for Gpay a few days ago, did yours update? I'm on firmware 210 and Gpay worked Thursday but I have not tried since the app update.
Sent from my HUAWEI LYA-L09 using XDA Labs
Mine stopped working yesterday.. Called Google no help..also been using since November had no issues until yesterday..
My Google pay version is 2.86..
I tried othed tap and go all working except Google pay..
Still no luck. Google support didnt find any problems. So I have downloaded older version and I will try today.
Wysłane z mojego LYA-L29 przy użyciu Tapatalka
Can you please let us know? Thx
---------- Post added at 09:41 AM ---------- Previous post was at 09:41 AM ----------
kluczus said:
Still no luck. Google support didnt find any problems. So I have downloaded older version and I will try today.
Wysłane z mojego LYA-L29 przy użyciu Tapatalka
Click to expand...
Click to collapse
Please let us know Thx
Unfortunately no changes.
Wysłane z mojego LYA-L29 przy użyciu Tapatalka
So is it huawei or Google fault... So odd..
So a little update on my end. I restarted my phone many times and toggle nfc a bunch of times and today all i got was a reaction. This was the warning saying hold your phone closer but after that, nothing. I dont understand whats wrong, my phone has zero reaction when placed near a pay terminal and it seems like a physical fault maybe the nfc coil was burnt out or something.
But since me and OP had this happen at nearly the same time makes me think its a software issue. I thought it might be like the old note 5 i had where you can trip knox but i dont know.
I had to buy my mate 20x from hong kong since it wasnt sold in the UK. Not sure if i can even claim warranty here.
Bowie306 said:
So a little update on my end. I restarted my phone many times and toggle nfc a bunch of times and today all i got was a reaction. This was the warning saying hold your phone closer but after that, nothing. I dont understand whats wrong, my phone has zero reaction when placed near a pay terminal and it seems like a physical fault maybe the nfc coil was burnt out or something.
But since me and OP had this happen at nearly the same time makes me think its a software issue. I thought it might be like the old note 5 i had where you can trip knox but i dont know.
I had to buy my mate 20x from hong kong since it wasnt sold in the UK. Not sure if i can even claim warranty here.
Click to expand...
Click to collapse
Have you tried factory reset? I'm doing mine tonight..I will report back if it works...
---------- Post added at 04:26 AM ---------- Previous post was at 04:25 AM ----------
Also OP have you tried a different Tap n pay app?
Does your bank have their own app? GooglePay stopped working for me but works with my bank's app..so it's not NFC
Dfresh13 said:
Have you tried factory reset? I'm doing mine tonight..I will report back if it works...
---------- Post added at 04:26 AM ---------- Previous post was at 04:25 AM ----------
Also OP have you tried a different Tap n pay app?
Does your bank have their own app? GooglePay stopped working for me but works with my bank's app..so it's not NFC
Click to expand...
Click to collapse
No, I haven't tried factory reset. I prefer to stay with all my data I will wait what google support tell me.
My other bank account also works with nfc without problem. Let me know what happen after factory reset
kluczus said:
No, I haven't tried factory reset. I prefer to stay with all my data I will wait what google support tell me.
My other bank account also works with nfc without problem. Let me know what happen after factory reset
Click to expand...
Click to collapse
haha i would like to stay with my data too...i had them backed up already..just need to restore after...
I have contacted Google they were pretty useless..

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