I have had my TITAN since about a week after its release. At that time, I was using an O2 SIM card and everything was perfect and fine.
Around 4 weeks ago, I switched to Talk Mobile as my O2 contract was up and I got a deal from Talk Mobile. Since then, my phone has been a disaster - but I dont think the TITAN is at fault.
Around 50% of all my calls get dropped. Typically, when this happens, I will be connected to a 3G/HSDPA network with decent signal strength. The call will drop, I look at the phone and the signal has been lost entirely. Then the signal comes back but at GPRS or EDGE. I also often have a GPRS or EDGE connection in areas I know have strong 3G signal. The phone will transition to 3G eventually but it is a right pain.
I am already on my 2nd Talk Mobile SIM card and will try a 3rd this week. I have tried hard resetting my phone too. None of this has helped and the network have so far been typically useless in trying to help so I was wondering if any of the bright people on here would be able to help at all.
Many thanks
Sounds like a network issue, I am on Vodafone and have not had any problems with the handset. Make sure you have correct network settings installed on the Phone like APN's etc for Talk Mobile
Are they listed in htc connection setup? if so run it.
Talk mobile piggybacks vodafone iirc. i get this problem of switching 3g/edge/gprs with vodafone and talkmobile. with talkmobile if its a phone they don't sell they don't seem to have the settings for internet/mms etc. i usually have to manually input them.
If you need to manually input the Talkmobile settings, they're all on the website.
Click the second orange button 'Talkmobile phone settings' and they should be listed in there.
talkmobile.co.uk/get_your_settings.html
Thanks to all for the responses. When I run HTC Connection Setup app, there is a setting for Talk Mobile which I selected. Before doing that, I had no internet as obviously Windows Phone on its own doesnt have the right settings.
I will try manually entering the APN details next and see if that helps, but I dont think the APN affects voice calls if I am right?
dumped o2 and got my titan with vodaphone. No issues at all. Maybe you can Complain ?.
fallenmonk said:
dumped o2 and got my titan with vodaphone. No issues at all. Maybe you can Complain ?.
Click to expand...
Click to collapse
I am complaining vigorously
You've checked the aerial right? http://forum.xda-developers.com/showpost.php?p=18523952&postcount=12
I have a Talk Mobile sim (I got it as it was an offer - unlimited data) and a Vodafone sim. I have the same problems with Talk Mobile.
E.g. today I could only get Edge in London, and it seemed to be slower than basic G. When I swapped to Vodafone sim, in same area, suddenly good H signal, and fairly fast.
Also my pop3 email sometimes just errors with the Talk Mobile sim.
When I first got this TM sim in November it was great, downloaded no end of music and data on the Titan. Past few weeks it has been rubbish. I find calls are ok though.
Haven't got as far as complaining.... yet.... sorry have no answer but just to say that I don't think it's the Titan at fault.
What is the best way to try to get working Wi-Fi Calling and VoLte on this model phone? Just ordered it yesterday so I don't have it yet
Thanks
I am not a developer but experienced user.
There is MUCH confusion about VOLTE .
To get VOLTE in the past on 99% of phones you needed 2 Things .
1] A VOLTE capable phone .
2] Network SOFTWARE on that phone to enable VOLTE ( and often WIFI calling ). This means you only get VOLTE on Tmobile , for example with a Tmobile BRANDED [ or Metro OCS phone ] with the preinstalled software from the Manufacturer for that specific NETWORK.
Android was supposedly going to ADD this into their system but I don't think it's possible technically or legally.
A friend as recently as a week ago on SPRINT had an S9 with a VOLTE On/OFF setting and when he engaged VOLTE is affected call quality negatively - I heard it.
This is one of the reasons Sprint is merging with TMO , IMO.
I have heard rumors of 'generic ' or AT&T Iphones having VOLTE on Metro PCS/Tmobile for example but real VOLTE stays on LTE always and you never lose Internet due to a call - simultaneous STABLE voice and data is the benefit - not some little trick on /off thing.
If the F/DS is an Exynos you may have issues however someone pointed out in another thread that the Exynos should work with T-Mo WiFi calling.
I am using the firmware for the 965U1, it is generic software for US Based Snapdragon phones. When I flashed and put my SIM in, it detected T-Mobile and set up WiFi calling automagically. The VoLTE also works with no adjustments or settings.
So I am thinking at a minimum you should be able to get WiFi calling. Hopefully.
Scott said:
If the F/DS is an Exynos you may have issues however someone pointed out in another thread that the Exynos should work with T-Mo WiFi calling.
I am using the firmware for the 965U1, it is generic software for US Based Snapdragon phones. When I flashed and put my SIM in, it detected T-Mobile and set up WiFi calling automagically. The VoLTE also works with no adjustments or settings.
So I am thinking at a minimum you should be able to get WiFi calling. Hopefully.
Click to expand...
Click to collapse
Can you link the other thread? I plan on buying Samsung Galaxy S9 Plus (SM-G965F/DS) for use with T-Mobile US
How was your experience with stock?
After noticing no one on the internet has a fix for this and after countless failed attempts the answer is simple it is the country code and area code causing the issue. I was also able to fix my wife's mi note 9 pro the same way make sure you have roaming for area codes and remove any country codes from your contacts.
To test, dial a number local to you that is not in your contacts. Make sure VOLTE is turned on and only dial the 7 main digits of the number (no country code exe. +1 and no area code exe. (202) only exe.555-5555) the call should now work.
I believe as long as call roaming is on you should be able to use area codes and for out of state you will probably have to turn off VOLTE for now until Xiaomi realizes American dialing is different from Europon and they mass fix this in all those phones. Soon all the carriers will be VOLTE only and if they do not fix this they will be losing a lot of customers
Hope this helped you guys
I Wrote Xiaomi letting them know about this bug. Here is the reply:
Dear Sir/Madam,
Greetings from Xiaomi U.S.A!
We would like to say thank you for the time and we appreciate every single feedback customer are giving us. This will help us to be aware on how we can improve our service and products. Rest assured that we are trying are best to provide the best that we can do for our valued customer like you.
If you have other concerns, please feel free to contact us.
Best Regards,
Mario
Xiaomi Customer Support
Thanks! I turned on data roaming and now VoLte and VoWifi is working perfect on my X3 on T-Mobile here in the states. Good work.
lennies41 said:
Thanks! I turned on data roaming and now VoLte and VoWifi is working perfect on my X3 on T-Mobile here in the states. Good work.
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Click to collapse
Never mind. It had nothing to do with data roaming. But you were right all you have to do is call a 7 digit number and VoLte will work. Also wifi calling is not working. I jumped the gun.
lennies41 said:
Never mind. It had nothing to do with data roaming. But you were right all you have to do is call a 7 digit number and VoLte will work. Also wifi calling is not working. I jumped the gun.
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Click to collapse
Roaming fixed my wife's and mine phones to use the area codes and check your settings for wifi calling mine works perfectly...
My phone has been HD with WiFi calling ever since I discovered this no issues at all.
T-mobile says No VOLTE, no service soon to come if your phone does not have VOLTE it won't work there other phone carriers follow as well like At&t
If your T-Mobile phone doesn't have VoLTE, you could get kicked off the network soon
Metro by T-Mobile will also be affected, along with MVNOs like Google Fi, Mint, and Ting (Update: T-Mobile statement)
www.androidpolice.com
I live in USA, i removed the 1+ from each contact, and works perfectly. I tried calling myself from one of my contacts phone, and i got the call through, but i can't call my voice mail. I tried turning on roaming always, but didn't work. But i'm still worried some calls might never come through. I'm on xiaomi.eu 12.0.7
So I finally got voLTE working here in the states. We just need to figure out how to remove country code when it comes to voice calling. The phone works wonderfully with Straight talk. I wonder if purchasing an international plan would fix the incoming call issue.
(US ATT and T-Mobile)
I have this phone, but only by way of ATT telling me my non-VoLTE 4G LTE phone would not work after ATT shuts down 3G.
I move over to T-mobile recently. All works ok. I then activate VoLTE on the Mi. All works ok.
But I had to call a T-mobile rep regarding my iPhone, in that conversation I asked if VoLTE was even needed, and he tells me no, that T-mobile will still do voice data w/o VoLTE enabled.
So, VoLTE is a feature of LTE and implemented on 4G/5G, and really has nothing to do with 3G being shut down.
There's so many sites stating you "need" VoLTE to keep making voice calls after 3G is gone. This is not true.
"As 3G is switched off, you need VoLTE or HD Voice support to make calls on 4G networks."
Explained: AT&T and T-Mobile VoLTE phone cutoffs
Everything you need to know about AT&T's move over to HD Voice and T-Mobile's transition to VoLTE, and what it means for smartphone calls.
www.androidauthority.com
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Click to collapse
As I understand it you need 3G for voice.
You may be able to use internet service but without VoLTE, no phone service.
If the device is not white listed it likely will not be able to have phone service as your link states.
I have straight talk with AT&T sim, I was using my Black Shark 3 pro which has volte and all of a sudden Friday at midnight, no data or phone service. At that time my bs3pro has been having heating issues, so i moved everything over to my redmagic 6 which has volte. I noticed my sim was locked in apn, totally different apn info than my bs3pro, so i called support, since everytime I tried to make call it blocked calls and sent me to support. The CS person did something on their end, had me restart phone, then service was back to normal and been fine since.
If your service provider only provides 4G infrastructure like mine... then you need VoLTE otherwise no phone calls. They are new and never had any 3G and below infrastructure. I tried making calls .... it doesn't.
My service provider annoyingly doesn't provision volte for my volte capable handphone (this makes my eyes swivel) but does provide an app to support phone calls without volte.. but it chews up battery
@roger_rex
But T-mobile (US) runs 4G and 5G, but # of towers with 5G not as plentiful as 4G. I connect 4G LTE most of the time, voice & data works just fine. T-mobile rep told me it will work w/ or w/o VoLTE enabled on phone. The APN used is the "fast" APN one.
A 5G connection does not negate any benefits from using VoLTE.
Was on phone again today with a T-mobile "tech team supervisor" for a service issue (they accidentally turned off one of my SIM cards). I then asked about VoLTE, he tells me it's no longer needed on T-mobile 4G or 5G LTE, but using VoLTE will still work. He seemed to suggest VoLTE not needed at all on 5G because the speed of the wireless can carry both voice and data fast enough. He also hinted their 4G can do the same.
If you have a fast pipe then you really don't need a side channel for the voice.
But duly noted, everything technical that I have read about on VoLTE, using that feature gives better voice call on any LTE that supports VoLTE. The supervisor also mentioned that "VoLTE" will basically go away at some point.
Pretty sure on 4G LTE you need either VoLTE capability or a 3G connection for voice calls.
Redirect Notice
4G VoLTE will likely be here for a long time as 5G is distance/obstacle limited, the former is very hard to overcome due to the wavelength's physical properties.
@blackhawk
I am not disputing how online info says it's required, I am just copying what T-mobile has told me.
T-mobile store rep tells me VoLTE is not really needed, then their online support supervisor tells me the same thing. So it is for sure confusing.
Call a T-mobile support # and ask.
Why would a 3G/4G-LTE phone have an option to turn off VoLTE?
https://www.republicworld.com/technology-news/mobile/what-is-volte-and-what-it-does-is-5g-volte-know-everything-here.html
ChuckStein123 said:
@blackhawk
I am not disputing how online info says it's required, I am just copying what T-mobile has told me.
T-mobile store rep tells me VoLTE is not really needed, then their online support supervisor tells me the same thing. So it is for sure confusing.
Call a T-mobile support # and ask.
Why would a 3G/4G-LTE phone have an option to turn off VoLTE?
https://www.republicworld.com/technology-news/mobile/what-is-volte-and-what-it-does-is-5g-volte-know-everything-here.html
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Click to collapse
I never paid much attention to this and still have questions but it's back burnered for when I run across it. From what I'm reading the T-mobile reps sound like they don't understand it either.
Even if they don't understand it... the only thing that matters immediately is if it will work. Hopefully that intel is correct!
Really until AT&T implements the change I won't be 100% sure. However pretty sure I'm ok as the devices don't use the 3G band and in hidden user settings VoLTE is toggled on. The only indication other than the 4G that VoLTE is active.
Probably HD too, but no indicator or setting other than very good call quality.
To make matters even more confusing AT&T changed the format and models listed drastically 2 weeks ago from their December whitelist. So small wonder reps might be confused too. Makes you wonder if it was deliberately self serving, an oversight or ongoing system modifications?
So, I have not been paying close enough attention to cellular these days. The cell companies have amassed large sets of licensed bands, probably near 200+ bands between 2G/3G/4G LTE and 5G NR.
Interestingly enough, 5G is not LTE at all. I suspect operators call their crud "5G LTE" to signify they support 5G-NSA or 5G-NR (or both), and, the older 4G LTE.
Some airlines are worried about two cell C bands (n77 and n79) that back up onto aircraft radio altimeter that run 4200-4400Mhz.
VoLTE has a long history, but it seems 5G-NR does not even use VoLTE (because VoLTE is a LTE feature, and 5G is not LTE). Can a 4G/5G phone still use VoLTE? Sure, if the firmware is implemented to use it. Likely will use it if the device connects 4G LTE, but perhaps will not when connected to 5G-NR. It's not clear to me if a device will use both 4G LTE and 5G-NR at the same time, but I suspect not. I mean, you could technically connect a device on 5G-NR for data, and then use VoLTE on 4G LTE for facilitating voice calls.
Some reference links for the interested reader.
5G Frequency Bands & Spectrum Allocations - CableFree
5th generation wireless systems, or 5G, may use existing 4G or newly specified 5G Frequency Bands to operate. Technologies include: Millimeter wave bands (26, 28, 38, and 60 GHz) are 5G Massive MIMO, "Low-band 5G" and "Mid-band 5G" use frequencies from 600 MHz to 6 GHz, especially 3.5-4.2 GHz.
www.cablefree.net
5G NR frequency bands - Wikipedia
en.wikipedia.org
LTE frequency bands - Wikipedia
en.wikipedia.org
List of LTE networks - Wikipedia
en.wikipedia.org
Voice over LTE - Wikipedia
en.wikipedia.org
What is 5G LTE, NR, NSA, and MIMO Technology | How Will 5G RAN be Deployed? | Corning
Learn about 5G deployment including RAN, 5G-NSA, 5G-NR, and what they mean for LTE networks.
www.corning.com
LTE vs NR: Reference signal design
NR downlink reference signals are tailored for specific roles and can be flexibly adapted for different deployment scenarios and spectrum. 5G Training
www.5gworldpro.com
ChuckStein123 said:
@roger_rex
But T-mobile (US) runs 4G and 5G, but # of towers with 5G not as plentiful as 4G. I connect 4G LTE most of the time, voice & data works just fine. T-mobile rep told me it will work w/ or w/o VoLTE enabled on phone. The APN used is the "fast" APN one.
A 5G connection does not negate any benefits from using VoLTE.
Click to expand...
Click to collapse
My understanding on this is that voice was using some 3G or below service. My provider was purely 4G and above - so unless my phone was provisioned by the cell company - no voice calls. I tried & it didn't work. I changed to an older device that they did support via VoLTE and calls worked. I can download an App from the cell company that allows my pixel 2XL to work on their system.
I can only guess T-mobile has 3G and below network infrastructure still. My provider is brand new and never built any 3G stuff and have no intention of rolling out obsolete stuff. VoLTE is annoying in that the provider gets to pick and choose which cellphones they allow (to use a standard protocol)
This may not be 100% - I've been kind of forced into a crash course on this myself over the last few days
@roger_rex - Take a read here
{Guide} QXDM Port activation on Pixel 2 XL, (VoLTE,WoWIFI,CA)
Hi all. First of all I DO NOT PROVIDE ANY KIND OF SUPPORT. YOU ALONE RESPONSIBLE FOR ANY POSSIBLE ISSUES. I wrote this post during my vacation. I know it could be quite handy, but unfortunately/thankfully my primary sources of money are...
forum.xda-developers.com
Pixel 2's all have ability for VoLTE.
A cell operator should not be blocking any phone from using VoLTE.
When you call your provider what do they tell you when you tell them your Pixel 2 has VoLTE for 4GLTE but your Pixel won't make calls on their network?
I can tell you for sure, the operators play games with their support of hardware.
My iphone XS was connecting to ATT with a "5G" icon from time to time, so why does T-mobile say 5G is a "no"? I moved the XS to T-mobile and the phone won't ever connect to 5G, and the APN settings appear to be blocked.
Tutorials | T-Mobile Support
Update: I find many sites that say the Xr and Xs do not support 5G, so now I scratch my head, my Xs would sometimes show "5G" icon for cell wireless, when it was on ATT network. Apparently AT&T supports Xs and 5G, hence the Xs does have 5G capable radio.
Apple iPhone Xs / Xs Max - Signal & Cellular Data - AT&T
Get Apple iPhone Xs / Xs Max support for the topic: Signal & Cellular Data. Find more step-by-step device tutorials on att.com.
www.att.com
ChuckStein123 said:
I can tell you for sure, the operators play games with their support of hardware.
My iphone XS was connecting to ATT with a "5G" icon from time to time, so why does T-mobile say 5G is a "no"? I moved the XS to T-mobile and the phone won't ever connect to 5G, and the APN settings appear to be blocked.
Tutorials | T-Mobile Support
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I think they go at least partially by number of a given model in use. My guess is it's not a painless procedure for them to configure their system for a given model.
AT&T first listed their Note 10+ variant but not the unlocked variant, a month later it was added as well. It may be a work in progress... it seems sort of helter skelter, oh my gawd get it done, whatever it takes... kind of deal
You know they are catching Berlin air raid volume flack
Before buying Mi 11 Lite 5G I went into a T-mobile store (not an affiliate). I asked if the Mi 11 Lite 5G will work on T-mobile and the rep told me all phones work on T-mobile as long as they are not locked to another carrier, and, the T-mobile freq bands ("channels") are covered by the phone.
Unless LTE or 5G-NR/5G-NSA is improperly implemented on the device, then I don't see why all phones should not work. They should all work.
Think about hotspot. The carrier can control is the device can use that service, or at least can with some devices, but why bother, who cares how the data on the data plan gets chewed up. Go over the plan and get charged. Thus far I have not seen unlimited hotspot data, T-mobile only allows 40G on their Magenta Max plan.
Good thing is, Mi 11 Lite 5G phone (model M2101K9G) works a-ok on T-Mobile USA. I did have to manually set the APN to the "fast" one, and had to use dial code for VoLTE, 4GLTE and 5G works.
Straight talk now keeps shutting off my service every 3 days, last night again, so 3 times now. Call and back working. But seems like they only care about giving me some crappy free phone and seems like they outsource. The redmagic 6 is not on AT&T list, if any more issues I will switch to T Mobile, T Mobile recognized my phone by imei and said it is fully compatible. I Noticed on my Redmagic 6, sim 1 is only 14 digits but sim 2 is 15, so I moved sim card, might be issue, but doubt it.
@Rotwiler I see you posted about the IMEI digit thing in another post/forum. *#06# should reveal a 15 digit IMEI. If it shows only 14 then the phone is hiding one digit. Put sim card in sim slot that has the 15 digit IMEI.
What does *#*#4636#*#* get you? Do some gooling around for activating VoLTE on RedMagic 6
Phone lists for carriers are mostly for support reasons. If the phone has all the cell bands the operator uses, then it should be good to go. If the phone only has some of the cell bands used, then the phone may work ok in one area, but not good in another, all depends on how the operator runs the bands in different areas. The cell operator does not want the support headache for a phone that only has partial bands, "hey ATT, my phone not working in Timbuck-too", etc.
The RM6 appears to have most of the ATT 4GLTE bands (all the major ones), so it should work a-ok on ATT (US). 5G should also work. It appears the RM6 had a firmware update about 26d ago. Make sure the firmware is updated to latest.
Are your APN settings correct?
Program Data Settings for Your Device
Can’t connect to the internet on your mobile device? Here’s how to set up the access point name (APN) to get you going again.
www.att.com
I am using AT&T through Straight Talk. I did move sim card to slot 2 to see if issue was due to sim one showing only 14 digits. Phone is fully updated. Odd thing is I cannot change the APN since this new Volte, there is red check mark and everything is grayed out. I have always been able to modify APN until now. My sim card is really old, used to be full size and over the years cut it down for new phones, is probably 8+ years old, had it since Android phones came out, but has always worked great.
Rotwiler said:
I am using AT&T through Straight Talk. I did move sim card to slot 2 to see if issue was due to sim one showing only 14 digits. Phone is fully updated. Odd thing is I cannot change the APN since this new Volte, there is red check mark and everything is grayed out. I have always been able to modify APN until now. My sim card is really old, used to be full size and over the years cut it down for new phones, is probably 8+ years old, had it since Android phones came out, but has always worked great.
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Click to collapse
APN settings are grayed out when the phone is locked to carrier. Can you at least see what the APN settings are? If the phone is owned outright by you then tell the Straight Talk folks you want the phone unlocked.
As for old sim card, then just go get a new one from the store for a few $, and then move your number to the new sim card via online.
Phone is Redmagic 6 global version, never was locked.