Headphones not working - Honor 10 Questions & Answers

Hello,
I bought an Honor 10 in september and I've been using Huawei headphones from my old Honor 8 ever since. Last week they stopped working only on the phone while they still work on my laptop. The phone doesn't recognize them and the music plays through the speaker.
I was able to fix this by downloading lesser audio switch but with the update to Android Pie yesterday it stopped working too.
I've tried using some old Apple headphones and they work fine but the quality is not the same as the huawei ones.
Shuold i buy new headphones or is there a way to save mines?

The only thing that comes to my mind is to check the Huawei Histen settings and restart the device

I've already restarted it a couple times and I can't even access the Huawei histen with the Huawei headphones.
With the Apple ones I tried to change some settings but nothing happened

I ran out of ideas, I'm sorry.

PalakMi said:
I ran out of ideas, I'm sorry.
Click to expand...
Click to collapse
Thank you anyway

Related

Nougat Bluetooth Quality Issues

Hi
Since updating to Nougat the quality of the bluetooth audio is terrible, it seems to fluctuate between all the time and can get very crackly and hissy.
Is anyone else experiencing anything like this - I updated using LG Bridge.
Thanks
Richard
Rlwhittle said:
Hi
Since updating to Nougat the quality of the bluetooth audio is terrible, it seems to fluctuate between all the time and can get very crackly and hissy.
Is anyone else experiencing anything like this - I updated using LG Bridge.
Thanks
Richard
Click to expand...
Click to collapse
All ok Here, using a Bluetooth Speaker
I've tried it with several speakers and several apps - I've also factory reset my phone but it's no different.
Rlwhittle said:
I've tried it with several speakers and several apps - I've also factory reset my phone but it's no different.
Click to expand...
Click to collapse
Don't what could be the problem, using the stock app with a Bluetooth Speaker in my case works the same as with marshmallow
I've emailed LG and got the attached reply - he mentions that there are problems with Android 7, but I think this might be a generic answer to blame android instead of themselves.
Rlwhittle said:
I've emailed LG and got the attached reply - he mentions that there are problems with Android 7, but I think this might be a generic answer to blame android instead of themselves.
Click to expand...
Click to collapse
It can be True, after all it can be a specific problem with some Speakers, who knows.
Rlwhittle said:
I've emailed LG and got the attached reply - he mentions that there are problems with Android 7, but I think this might be a generic answer to blame android instead of themselves.
Click to expand...
Click to collapse
Hi,
I also have problems with my Bluetooth (headset Bluejay X2) after the Nougat upgrade. Media works 2-5 minutes, then audio just stops... the device looks connected and the media player continues to play (silently then). I have done all trouble shooting tips I've found and eventually I also did a factory reset, still same problem. I also have an android wear connected (Sony Smartwatch 3)... actually, I will test to disconnect the phone and see if the audio works better then.
Thanks for contacting LG. I will try to do the same; I sincerely hope they will send out a fix soon, as there to my knowledge is no way to (easily) roll back to Marshmallow.
olabil123 said:
Hi,
I also have problems with my Bluetooth (headset Bluejay X2) after the Nougat upgrade. Media works 2-5 minutes, then audio just stops... the device looks connected and the media player continues to play (silently then). I have done all trouble shooting tips I've found and eventually I also did a factory reset, still same problem. I also have an android wear connected (Sony Smartwatch 3)... actually, I will test to disconnect the phone and see if the audio works better then.
Thanks for contacting LG. I will try to do the same; I sincerely hope they will send out a fix soon, as there to my knowledge is no way to (easily) roll back to Marshmallow.
Click to expand...
Click to collapse
A short update; problem persists. I have tried to clear system cache and now also forced the bluetooth apps to stop. Here I come to a question...
When wanting to clear Bluetooth app, I discover that I have two different apps called "Bluetooth", only difference is that one has version 5.30.18 and one has version 7.0. Should it be like this? If not, is it possible to disable one of them?
olabil123 said:
When wanting to clear Bluetooth app, I discover that I have two different apps called "Bluetooth", only difference is that one has version 5.30.18 and one has version 7.0. Should it be like this?
Click to expand...
Click to collapse
Yes, I have both of these too and no problems. I use Bluetooth with wireless headphones from Bragi.
silviumc said:
Yes, I have both of these too and no problems. I use Bluetooth with wireless headphones from Bragi.
Click to expand...
Click to collapse
Ok, thanks... bummer, thought it might had to do something with the problem. It might have to do with the model of headphones (still a Nougat problem though), but I don't know; don't seem to have the same problem in the car, but I do not use BT audio very much there.
One thing I have noticed on my Jaybird X2's is: when this happens and I trigger "Ok Google" (long pressing the talk button), the audio starts working again (after I cancel the "Ok Google"). So... still confused, but on a higher level

No sound! How do I fix it?

Hello! I am on firmware 7.1.12 and Nitrogen OS and I have no sound from speakers. I have tried flashing other firmwares but I cannot get the sound to work again. Any suggestions?! Thank you!
mura20 said:
Hello! I am on firmware 7.1.12 and Nitrogen OS and I have no sound from speakers. I have tried flashing other firmwares but I cannot get the sound to work again. Any suggestions?! Thank you!
Click to expand...
Click to collapse
Wipe chace dalvic ,reboot
I had this problem multiple times already (i think it was 3). I tried nearly everything, I actually installed stock MIUI, but it didn't work.
So what helped me, was just waiting. After about 24h, it suddenly worked again. I didn't find anything 'bout that problem on xda, so I just stopped searching for it, the other day it just worked again.
Good luck
mura20 said:
Hello! I am on firmware 7.1.12 and Nitrogen OS and I have no sound from speakers. I have tried flashing other firmwares but I cannot get the sound to work again. Any suggestions?! Thank you!
Click to expand...
Click to collapse
Did you find some kind of solution to this problem? Because I'm facing it too and I don't know what to do. I've flashed MIUI latest dev but it did not solve it.. Someone suggested to try to flash miui 5.1.1 but i cant find it for my kate.
editLxo said:
Did you find some kind of solution to this problem? Because I'm facing it too and I don't know what to do. I've flashed MIUI latest dev but it did not solve it.. Someone suggested to try to flash miui 5.1.1 but i cant find it for my kate.
Click to expand...
Click to collapse
I found a solution on the Miui forum. The trick was to play an audio file and insert and remove the headphones as fast as possible several times. Apparently, the headphone jack gets blocked or dirty and the phone "thinks" the headphone is plugged and that's why no sound comes out of the speakers. So, at least for me, it wasn't a software issue....
Let me know if that works for you.
mura20 said:
I found a solution on the Miui forum. The trick was to play an audio file and insert and remove the headphones as fast as possible several times. Apparently, the headphone jack gets blocked or dirty and the phone "thinks" the headphone is plugged and that's why no sound comes out of the speakers. So, at least for me, it wasn't a software issue....
Let me know if that works for you.
Click to expand...
Click to collapse
Thanks. It worked for me too.
Solved
mura20 said:
I found a solution on the Miui forum. The trick was to play an audio file and insert and remove the headphones as fast as possible several times. Apparently, the headphone jack gets blocked or dirty and the phone "thinks" the headphone is plugged and that's why no sound comes out of the speakers. So, at least for me, it wasn't a software issue....
Let me know if that works for you.
Click to expand...
Click to collapse
I had exactly the same problem. I've tried as you adviced and boom it works now. Thanks!
But I think that this is only a shorthanded victory, because if there is something in the jack, it will eventually block the contact again. So I wonder, is there some reasonable way to clear your jack and perhaps USB? I think that compressed air might do, but I don't know for sure.
Anyways thanks for fixing my sound again.
Have a nice day.
Sound issue!!
coming out of the speakers in ringtones but whenever u tap on a mp3 file it says no supported apps....I installed a music player from play store but the song doesn't play...it says invalid format...
What shall I do
mura20 said:
I found a solution on the Miui forum. The trick was to play an audio file and insert and remove the headphones as fast as possible several times. Apparently, the headphone jack gets blocked or dirty and the phone "thinks" the headphone is plugged and that's why no sound comes out of the speakers. So, at least for me, it wasn't a software issue....
Let me know if that works for you.
Click to expand...
Click to collapse
I am also having the same issue at first i couldn't hear others in my ear piece during a call. Now after some time the output through earphones also stopped . I have tried the above given idea of multiple times insertion of headphone 3.5 mm pin but then audio plays for 2 seconds then it stops. Please help
mine not working also (speaker both not working even after flashing the miui stock rom)
rorboy222 said:
mine not working also (speaker both not working even after flashing the miui stock rom)
Click to expand...
Click to collapse
Your phone is stuck in headphone mode. Try to clean the headphone jack. If that doesn't solve the problem then use some app like SoundAbout or Audio Router.
Fingerprint issue in all miui 9 kenzo nougat
Hy,is there somebody know why fingerprint option doesnt show in lockscreen option,i've flash the latest firmware ,but it's just same here, the fingerprint doesnt show.can somebody help me please?
X-kaiten007 said:
Hy,is there somebody know why fingerprint option doesnt show in lockscreen option,i've flash the latest firmware ,but it's just same here, the fingerprint doesnt show.can somebody help me please?
Click to expand...
Click to collapse
Wrong thread
Same issue 2nd time
Same issue here.
The phone, Note5 global, came with muted speaker. Tests acuse error. Tried plug/unplug jack several times. OS upgraded. After a reboot it start working and pass tests.
Yesterday it muted again. Was already upgraded to miui10 and was working fine. Tried again reboot and plug/unplug jack without success. Also tried reflash different rom. But it still mute and failing on tests.
Very disappoint a brand new phone came with those issues.
Solved
editLxo said:
Thanks. It worked for me too.
Click to expand...
Click to collapse
After having the very same issue, I just cleaned the jack up abit and it's fine now. So the dirt caused the phone to think that the earphones are still plugged in.
Redmi note 3 pro new buzzer install not sound. Please help.
Hello friends. Note 3 I received a new speaker because my speaker from my pro phone failed, but it didn't work. I returned and changed the product, but it didn't even have a single sizzle. I've reinstalled the old speaker, but it's working fine even though it's broken. There is a technical detail to be done during the installation of the buzzer. For example, if the speaker is not installed after the vibration module has been removed before the speaker is installed, the speaker does not work. Note that the vibration module of Note 3 pro was not sticky. It's not directly connected to the motherboard.
mura20 said:
I found a solution on the Miui forum. The trick was to play an audio file and insert and remove the headphones as fast as possible several times. Apparently, the headphone jack gets blocked or dirty and the phone "thinks" the headphone is plugged and that's why no sound comes out of the speakers. So, at least for me, it wasn't a software issue....
Let me know if that works for you.
Click to expand...
Click to collapse
I think it's a chip for sound

Android Auto is not Working on Huawei Mate 10

Any one is getting the same issue?? did any one solved?
When I Plug my phone to my car via USB it tries to start up the Android Auto, and the phone shows the Android Auto Black Screen, but the screen on my car it just stay black, I used to use AA with my Moto Z and worked perfectly, and also with a Samsung Galaxy S7 and the same, just the Huawei is not working :crying:
ali_nahle said:
Any one is getting the same issue?? did any one solved?
When I Plug my phone to my car via USB it tries to start up the Android Auto, and the phone shows the Android Auto Black Screen, but the screen on my car it just stay black, I used to use AA with my Moto Z and worked perfectly, and also with a Samsung Galaxy S7 and the same, just the Huawei is not working :crying:
Click to expand...
Click to collapse
A lot of people had this problem on Mate 9 as well.
It works fine for me.
Are you using original USB-c cable?
Yes, im using the original USB-c and two alternatives and is the same problem , looks like is not running , may be some task is stopped or killed by the phone.
Did you turned off something on your phone?
ali_nahle said:
Yes, im using the original USB-c and two alternatives and is the same problem , looks like is not running , may be some task is stopped or killed by the phone.
Did you turned off something on your phone?
Click to expand...
Click to collapse
Nope, nothing turned off. I do have USB debugging turned on in Developer options.
I have no issue connecting my Mate 10 pro with Sons XAV1000 which run on AA and CarPlay.
weasley said:
I have no issue connecting my Mate 10 pro with Sons XAV1000 which run on AA and CarPlay.
Click to expand...
Click to collapse
Oh! Should I reset my phone?
ante0 said:
Nope, nothing turned off. I do have USB debugging turned on in Developer options.
Click to expand...
Click to collapse
Ill try with debuging On
Did that fix it for you?
weasley said:
I have no issue connecting my Mate 10 pro with Sons XAV1000 which run on AA and CarPlay.
Click to expand...
Click to collapse
worked on my Sony without problems. In my new car (Skoda Amundsen System), I get the black screen... No solution yet
I had same problem so I uninstall AA then reinstalled it. Works perfect even with a Brodit iPhone mount with a lightning to USB C adapter. I have the best of both worlds AA or carplay USB debugging on by the way..
Video of Mate 10 Pro NOT working with Android Auto
https://www.youtube.com/watch?v=zy5yOjD_DiQ&feature=youtu.be
I hear this has been an ongoing issue with all huawei phones for some time.
ipmanwck said:
I hear this has been an ongoing issue with all huawei phones for some time.
Click to expand...
Click to collapse
Correct. This seems to be an issue with EMUI itself as it's not an issue with vanilla Android 7, 8 or 8.1.
I have no problems using AA with my Seat Leon (MY2015). Before Mate 10 Pro i was using Huawei P9 and P10 also without problems.
mr.mrcn said:
I have no problems using AA with my Seat Leon (MY2015). Before Mate 10 Pro i was using Huawei P9 and P10 also without problems.
Click to expand...
Click to collapse
Do you have the in call screen of Android Auto on your head unit when someone calls you?
WDawn said:
Do you have the in call screen of Android Auto on your head unit when someone calls you?
Click to expand...
Click to collapse
No, that's the only issue - on the previous phones (P9/P10) it works. But for me no problem to use phone controls.
I've had mixed problems with my Mate 10 and Android Auto. Most things like Spotify and TuneIn work, but Waze and Google Maps crash it. You need to clear the cache and data from the Android Auto app and any app that doesn't work, that fixed it for me
Jay794 said:
I've had mixed problems with my Mate 10 and Android Auto. Most things like Spotify and TuneIn work, but Waze and Google Maps crash it. You need to clear the cache and data from the Android Auto app and any app that doesn't work, that fixed it for me
Click to expand...
Click to collapse
Extactly, that temporary fixes the problem until you reboot.
Project treble could give hope. Just flesh the aosp android.
But I don't want to try it without knowing if it helps
Qefx said:
Project treble could give hope. Just flesh the aosp android.
But I don't want to try it without knowing if it helps
Click to expand...
Click to collapse
Haha. That's so far off being ready that you'll likely have a new phone before it's ready.

Headset does not work anymore

Hi guys,
this morning I used my Headset from the mate 10 pro to listen to spotify. Everything was fine. Now the headset does not work anymore. I chnaged nothing at thr setup from the phone. The phone does not recognize the headphones anymore. Ather headphone do not work... Is ist possible that the Android Security Update ist the root cause for this problem?
Huawei Mate 10 Pro (Dual SIM)
Andrfoid Version BLA-L29 8.0.0.129 (C432)
Greets,
Frank
P.S.: Sorry for the not perfect language... I´m German
I have the same problem. I was in the middle of listening to music when it suddenly stopped working. Now it won't recognize 2 huawei-issued headphones.
Using Mate 10 pro.
mooses74 said:
Hi guys,
this morning I used my Headset from the mate 10 pro to listen to spotify. Everything was fine. Now the headset does not work anymore. I chnaged nothing at thr setup from the phone. The phone does not recognize the headphones anymore. Ather headphone do not work... Is ist possible that the Android Security Update ist the root cause for this problem?
Huawei Mate 10 Pro (Dual SIM)
Andrfoid Version BLA-L29 8.0.0.129 (C432)
Greets,
Frank
P.S.: Sorry for the not perfect language... I´m German
Click to expand...
Click to collapse
But you did update? If nothing changed in phone, maybe it's the headset? Try it in another phone.
m8pro said:
I have the same problem. I was in the middle of listening to music when it suddenly stopped working. Now it won't recognize 2 huawei-issued headphones.
Using Mate 10 pro.
Click to expand...
Click to collapse
Have you tried doing a hard-reset and try afterwards?
I updated the phone last weekend. I have 2 headsets and it's not recognizing both. It's not a port issue thought because i can connect the phone to my laptop and its still ok. Itjust wont recognize the headphones.
RossTeagan said:
Have you tried doing a hard-reset and try afterwards?
Click to expand...
Click to collapse
Yep. One of the 1st things i did. I'll try restoring it and if it still fails, i'll have it replaced. Good thing it's still under warranty.
m8pro said:
Yep. One of the 1st things i did. I'll try restoring it and if it still fails, i'll have it replaced. Good thing it's still under warranty.
Click to expand...
Click to collapse
This is the best thing you can do if you can't locate the issue.
m8pro said:
I updated the phone last weekend. I have 2 headsets and it's not recognizing both. It's not a port issue thought because i can connect the phone to my laptop and its still ok. Itjust wont recognize the headphones.
Click to expand...
Click to collapse
I've a problem to connect my mate 10 pro headset to my laptop, it doesn't recognize them, do you know what I can do? I've already updated the drivers...
Headset Huawei mate 10 pro stopped working
Hi, same problem here. I had the phone for two months and now I can not use the headphones anymore. The headphones work in other devices, I can still charge the phone through the port, I did the reset but.... nothing works.
Anyone found the solution?
Same problem here. My Mate 10 Pro could not recognize the headphone but no problem with charging. Please help...
Clean your usb port.
hi everyone! my Huawei mate 20 pro has the same problem too..yesterday, it suddenly didn't hear the music using the headphones..when i play the music, it plays as loke using the speaker.. and it says the usb is used as reverse charging.. what will i do? the sound settings are okay. please help me out..thanks!

Honor 10 Audio Issues

Hello, I just want to know if I'm the only one experiencing this issue.
So, my audio issue started 2 system updates ago.
All of a sudden, after changing my audio thing... The one on Settings>Sounds>Huawei Histen Sound Effects and set it to the earbuds that came with the phone, Spotify did awesome. I am so accustomed to using earbuds so I don't distract other people with my choice of music. But as I got home from work and decided to play thru loudspeaker, it doesn't work anymore. Sometimes it would take 5 solid minutes to have it work and some other time it didn't play at all, no matter how much I wait. I have no problems during phone calls though which is weird. Has anyone tried troubleshooting this particular issue with the phone? If so, please help. Thank you so much.
I have the same problem

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