Mate 20 pro QR Code Where u at? - Huawei Mate 20 Pro Questions & Answers

Hey everone,
Well i guess i'm really stupid or something i can't find the qr code reader that is supposed to be in the phone. How do i enable it i looked all over the internet and can't find it did Huawei remove it or something? I looked in the search menu, on the lock screen and camera app. Am i missing something? tried to google it but can't find anything. how do i enable it? or did i somehow disable it without realizing it? Kinda new to this phone
Phone: mate 20 pro
Sofware up to date.
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It should be under hivision. Try turning it on in your settings. Then your camera should have an extra icon on the top left corner. It is hivision with QR scanner.

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that's weird i can't find anything about HiVision in my phone. could it be locked because it is a "german phone"?

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I've bought my phone from Vodafone in Germany.
Here's a Screenshot of it.
So it's definitely not the region.
It's at the top left corner.
Assuming that you didn't deactivate it or made any other changes, it should be there.
I'd say, just download a qr code reader from the playstore.
It'll be easier to open than the HiVision version.
Plus, the other HiVision functions aren't good at all anyway and you need to tap through them every time you want to access the QR Code reader.

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User422 said:
I've bought my phone from Vodafone in Germany.
Here's a Screenshot of it.
So it's definitely not the region.
It's at the top left corner.
Assuming that you didn't deactivate it or made any other changes, it should be there.
I'd say, just download a qr code reader from the playstore.
It'll be easier to open than the HiVision version.
Plus, the other HiVision functions aren't good at all anyway and you need to tap through them every time you want to access the QR Code reader.
Click to expand...
Click to collapse
that's interesting, i also have Vodafone Phone from Germany but do not see the QR option anywhere.
I don't really want to download QR reader app because i don't use it that much. but it's nice to have it somewhere without app is nice because if i ever need it i can just open it without needing to download anything. i wonder how i could disabled it.. just don't want to reset the whole phone to see if i get it back.

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Peterisgood said:
i wonder how i could disabled it.. just don't want to reset the whole phone to see if i get it back.
Click to expand...
Click to collapse
It might be a problem with the phone itself?
But I guess that it's a minor one.
I hope that someone can help you here without you having to reset your phone.

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problem solved by activating AI Lens
had the same issue. solved it by enabling AI Lens app. after enabling AI Lens you should see a new icon on the top left corner in the camera app.