Samsung J7 Prime G610Y No Service Auto Restart - Android Q&A, Help & Troubleshooting

it is in Nougat 7.0. I was trying to fix No Service issue by trying to format, hard reset and reflashing stock rom (not a newbie for flashing) but nothing works. As I was done with that i notice when i use it, it automatically restarts at exactly after 15 mins, first its slow down, got hang then restart then after restart as soon as it boot up to the Samsung logo it hangs up and never complete the boot unless you force restart it then it boot up normally, then after 15mins same goes again.
The No Service issue, when i inserted the Local sim there is no signal no matter what. tried to fix it using Z3X Samsung tool pro v29.5 but i guess it doesn't support G610Y yet but rather in higher version. By fixing Auto restart i tried flashing stock rom both Marshmallow and Nougat version. Please help me and will greatly appreciated.

Must be careful choosing Stock Firmware next time, I've got the wrong firmware and of course it's not compatible that's why it Auto Restart on its own. About the No Service issue I've tried using "Z3X" Patch Certificate done but didn't fixed it so it must be a Hardware issue.:good:

Related

Nokia reboot problem when trying to update

Hello!
I have a strange problem with my phone it wont update to latset firmware without get in some kind of boot loop.
The phone was runing the lastest firmware 1232.5962.1314.0017 before the problems started, it all started when some systems apps like camera, settnings, messeging. etc, stop working. All that showed up when entering the apps was a black screen say something like "reconnecting" and then it jumped back to home screen.
So I restarted the phone but then went in som kind of reboot loop where it wouldent go past the nokia logo. I tried everything soft reset, hard reset. The last thing I tried was to reflash the phone, I tried diffrent ROMs and it finaly worked with the ROM 059Q5C6 RM-821 GLOBAL BLACK SWAP.
The phone is runing now and almost all functions work exept camera and automatic brightness (all that I discoverd so far).
Its currently running the 1231.5951.1249.1004 firmware.
But like I said now when I try the update the phone it goes to the same boot loop state.
What should i try next?
Is the thread in the right place?
Strepsil said:
Hello!
I have a strange problem with my phone it wont update to latset firmware without get in some kind of boot loop.
The phone was runing the lastest firmware 1232.5962.1314.0017 before the problems started, it all started when some systems apps like camera, settnings, messeging. etc, stop working. All that showed up when entering the apps was a black screen say something like "reconnecting" and then it jumped back to home screen.
So I restarted the phone but then went in som kind of reboot loop where it wouldent go past the nokia logo. I tried everything soft reset, hard reset. The last thing I tried was to reflash the phone, I tried diffrent ROMs and it finaly worked with the ROM 059Q5C6 RM-821 GLOBAL BLACK SWAP.
The phone is runing now and almost all functions work exept camera and automatic brightness (all that I discoverd so far).
Its currently running the 1231.5951.1249.1004 firmware.
But like I said now when I try the update the phone it goes to the same boot loop state.
What should i try next?
Is the thread in the right place?
Click to expand...
Click to collapse
Same thing happens to my phone!! Did not think that it could be the latest firmware (1308 for me) could have caused it since I don't think there are a lot of us affected by it and my phone has been running fine for months after the update! I've restored 5 times, by the time I thought to flash it, it wouldn't charge anymore.... I'd sent mine for repair now... Have you fixed yours?

Galaxy Alpha (SMG80F) very strange boot loop issue

So its being more than a month my phone isn't working.... 5 months before i updated my alpha on lollipop through odin via sammobile ...... for about after 5 months my phone started acting weird it use to restart it self, there was network problem and even fingerprint stopped working... i tried every single possible way to fix ... i even flashed it and installed a fresh version but it still doesn't work.... some times it gets off the boot loop and powers on ... but it the phone only works on Ultra Power Saving Mode* if i turn it off than phone again gets into a boot loop !!! please help...Thanks!
Try going back to kitkat just to see if it works.
Sent from my SM-G850F
Thats the problem i cant find kitkats's version anywhere!!
Not even sammobile?
Sent from my SM-G850F
Nope
I have the same issue, I tried downgrading the firmware to Kitkat but it s always the same problem
Try installing twrp and flashing ozcan rom ..better than a useless phone

What could be wrong with this phone?(Freezing, restarting, doesn't detect carrier)

Ok hello i'm pretty new to this, but I have looked around quite a bit and nothing seems to help. So my friend gave me this Galaxy S6 edge(more specifically the SM-G925I - TCE Mexico (Telcel)). The issue with this phone is that it freezes then restarts randomly and it also doesn't recognize the carrier. It recognizes that theres a sim but the carrier is not recognized and I don't have access to mobile data. The bigger issue at the moment is the crashes though. I already tried resetting to factory defaults, booting in safe mode, wiping the cache and wiping all the data/ factory reset from the recovery menu. I thought it was the OS or something so I installed twrp wiped EVERYTHING(pretty sure I did since when I rebooted twrp told me if I was sure since I had no os installed) and installed the official 7.0 firmware update from sammobile. It was previously 6.0.1 and I thought having a different version might fix the issue. Yet the issue remains, within a few minutes of me using it it freezes, turns off, and reboots. At this stage I might you might think its a hardware issue but when i'm in recovery or download mode it doesn't turn off. Also I decided to leave it charging when I left for work and when I came back it hadn't turned off at all. I checked the uptime and it was at 7 hours and yet within a few minutes of me checking the settings it froze and turned off. I'm not really sure what to do anymore i'll probably take it to a service center to see whats up but I wanted your opinions first. Thanks.
Sochez said:
Ok hello i'm pretty new to this, but I have looked around quite a bit and nothing seems to help. So my friend gave me this Galaxy S6 edge(more specifically the SM-G925I - TCE Mexico (Telcel)). The issue with this phone is that it freezes then restarts randomly and it also doesn't recognize the carrier. It recognizes that theres a sim but the carrier is not recognized and I don't have access to mobile data. The bigger issue at the moment is the crashes though. I already tried resetting to factory defaults, booting in safe mode, wiping the cache and wiping all the data/ factory reset from the recovery menu. I thought it was the OS or something so I installed twrp wiped EVERYTHING(pretty sure I did since when I rebooted twrp told me if I was sure since I had no os installed) and installed the official 7.0 firmware update from sammobile. It was previously 6.0.1 and I thought having a different version might fix the issue. Yet the issue remains, within a few minutes of me using it it freezes, turns off, and reboots. At this stage I might you might think its a hardware issue but when i'm in recovery or download mode it doesn't turn off. Also I decided to leave it charging when I left for work and when I came back it hadn't turned off at all. I checked the uptime and it was at 7 hours and yet within a few minutes of me checking the settings it froze and turned off. I'm not really sure what to do anymore i'll probably take it to a service center to see whats up but I wanted your opinions first. Thanks.
Click to expand...
Click to collapse
*#0*# test if all sensors,cameras,speakers,etc are working.Test wifi,gps,bluetooth.Try to see if charging port is clean inside...

[SOLVED] S9+ Fails to Unlock After Latest Pie OTA Update

Hey all,
My phone updated today and ever since I cannot move past the initial lock screen. When unlocked, the UI appears to crash and send me back to the lock screen. My pin code works for turning the phone off, restarting the phone and putting it into emergency mode, which indicates some sort of UI crash.
Because this is a new account I can't post a link to a video of the issue directly, but the YouTube video code is: 8ZhlH-Tt-NU
I have tried the standard fixes like wiping the cache partition and booting into safe mode, but these don't seem to make any difference. Unfortunately I never logged into my Samsung account on this device, so their 'Find My Mobile' service is not an option. I am however signed into my Google account on the device and it does have wifi/network enabled.
The phone is running PPR1.180610.011/G965FXXU2CSA8
On the phones internal memory is a bunch of photos from a recent trip to Japan, I'm a fool for not backing these up sooner but I would hate to lose them.
Has anybody experienced anything like this before, and is there any way for me to get back into the phone, or atleast recover the photos that I took?
Thanks!
Edit:
One potential route out of this I can see is sideloading the same or a subsequent OTA update using ADB to hopefully fix the issue. Unfortunately despite some digging I can't find any updates that will allow installation from: PPR1.180610.011/G965FXXU2CSA8
If anybody has any information on this specific firmware version (Is it beta 3? beta 4? ect.), its installation path and where files relating to it may be listed/hosted it would be appreciated. Also how disasterous would it be to take a mismatched OTA upgrade and modify the metadata to allow it to be sideloaded onto the phone? I assume this would almost certainly break the OS completely but I'm not too sure.
You can try to flash your firmware again with ODIN, but with the HOME_CSC (Important!)
profi_fahrer said:
You can try to flash your firmware again with ODIN, but with the HOME_CSC (Important!)
Click to expand...
Click to collapse
Thanks for the reply Profi I had no idea using HOME_CSC would retain user data. I have tried flashing a few different versions of Pie (wish HOME_CSC) using Odin but with no luck, every time the phone boots I have the same problem. Do you know if there is a sure way to downgrade to Oreo while retaining user data? I have seen a few posts of people attemping this and getting stuck in bootloops, eventually requrining them to factory reset.
To give a final update on this. I attempted the Oreo downgrade, upon reboot the phone was stuck in a bootloop so I updated to Pie again. When the phone booted I tried the pin code as quickly as I could, and after some glitchy graphics on the screen it unlocked. From here I turn on the stay awake while plugged in feature in the developer options and managed to transfer all my data over to PC.
I don't believe it was the firmware changes that actually made any difference, because any further attempts to put my pin in, to remove the pin code for example, failed and cause the same crashing behaviour.
All data is recovered, I have factory reset the phone and all appears to be behaving as normal again. If anybody stumbles upon this with the same issue, all hope is not lost, but unfortunately I was unable to determine a realiable way to overcome it. It seems in this case it was just dumb luck.
Thanks for the assistance.

Galaxy S9+ G965F Bootloop problem, need help

I woke up with a black screen and unresponsive I soft reset and booted back up just fine, fast forward 2 days, apps are constantly crashing and often seemingly randomly the phone will restart and go into a bootloop anywhere from 1-5 minutes before it finally boots. Sometimes I get lucky and can use my device just fine for a few hours, then apps will crash and stuck back in bootloop.
I have factory reset in recovery, and also flashed latest stock rom via odin, I am new to this and this was my first time I might add, it passed but it hasn't resolved the issue, is there anymore steps with odin or anything else I can do to repair this? The device isn't rooted if that helps.
I think that's a motherboard issue
You could try installing a custom rom

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