Phone shutsdown with new battery - Android Q&A, Help & Troubleshooting

Hi, I recently changed the display and battery of a Samsung J7 Prime (SM-G610M), and I'm having problems with the battery, the phone dies at around 40% battery, and it dies it doesn't begin the shut down procedure. I tried recalibrating the battery with full charge, full drain, try to turn on, and full charge. This cycle 3 times, and it still does the same.
While I could go to the old battery I'm afraid to do so, as this phone model you need to take out the display to get to the battery, and I'm afraid of breaking it.
I even tried an app for battery calibration (thou the cel is not rooted), and it marked 4.2v at full charge.

Related

[Q] Phone crashed, 40% battery gone after reboot, what do I do now?

The phone was freshly charged overnight. I was using the internet while listening to music through (3rd party) headset and since the 3G signal in the building was kinda ****ty I switched the phone to EDGE (GSM only). Then I quit the Settings menu and opened Firefox, tried to load a web page and at this point the phone froze. I'm not sure if I restarted it or it restarted on itself but after the boot the battery was showing about 40% less. So I turned the phone off, pulled the battery, rebooted, same reading.
I used the phone for a while after that and now it's showing critically low battery and I'm wondering what should I do now?
Is it really so low on battery or the reading is wrong?
Can 40% battery disappear just like that and what could cause it?
Should I charge the battery or let it discharge until it turns off by itself?
Battery screenshot attached.
Perhaps a battery calibration issue caused due to the crash, my advice would be to drain the battery all the way down to zero and let the phone turn off, remove and reinsert battery and proceed to charge till full and then turn the phone on again. Hopefully issue should be a one-off and now resolved.
Sent from my GT-I9100 using XDA Premium App
happend to me before on my htc desire hd..battery pulled and battery stats dropped down the gutter..just let the battery die and charge fully or even just charge it up to 100% from where u at now..doesnt matter it will fix itself...
My phone was doing the same thing, it was rebooting or shutting down two or three times a day, usually a few minutes after taking off of charge.
I have sent it back for a replacement.
Do not drain the battery to zero. There is not reason to go belox 10% charge, as you could damage the battery if going to 0. These are new batteries much smarter then old ones.
You don't need to drain to zero but it won't do any harm if you do. Probably a wee softwre glitch. Wouldn't get too worried about it.
a good option is battery doctor - its a free aplication from the market...
let your battery go down to 20% and then open the app in charging mode...let it charge(dont close the app during the charging process, just keep it open)...woallla.. u have made a full cycle charge - easy as that...

[Q] Phone stuck at 0% charging, even though battery is charged. Why?

Hi All,
Please help me with my battery problem.
I was playing some game, the phone had around 30% battery. Suddenly it went off. Then I tried turning it on. It showed 0% charging. I left it for sometime, it still showed 0% charging, and since then its showing the same. It shows 0% charging when I use an external charger to charge it, as soon as I unplug it, it goes off.
My findings :
I trired a few on and off tricks, I cant calibrate coz I can't charge phone to 100%. Then I left the phone on charging for a few hours, it did charge, and somehow the battery showed 100% charged, but when I unplugged the charger, the phone shutdown quickly.
The battery is in good condition, I have used a few apps to check that. The battery is still charged, but the phone doesnt know about it, and reads it differently, phone always finds battery to be 0%. The battery stats show "0 seconds on battery",so I guess the phone isn't using battery at all. I tried hard resetting as well. I believe its a software problem not a hardware problem.
Please help me, I cant get extra battery as of now as I am not at my place, I will be out for 2 more weeks atleast. Neither can I submit my phone for repairing until I am back at my place. Why is the phone not using the battery that is still there? Can anyone help please?
Replace battery, and if that doesn't fix the problem replace USB board/port.
Replace battery with a reputable battery. It will fix the issue.

[Q] Something wrong with my device/battery

This is not happening for the first time...
Ever since I rooted my device and flashed Android Revolutionary Rom on it, I noticed some weird behavior with my device/battery.
Last night I drained my battery to 6% and I turned it off. This morning I charged my phone with the phone stayed off and when the battery indicator screen lighted up it was showing that 50% juice remains. Since this is not happening for the first time, this time I would like to test on it to see whether there's really this much juice remains. So I turned my phone on and as expected, the battery indicator shows 50++% left. So I play around with it and I noticed the screen flashing terribly after some time. Not long after that the phone hang there and I had to do a hard reset by pulling out the battery. Before that, I can see that the battery is drained to around 20%. I was unable to power it on after pulling out the battery and when I connected my device to the charger, nothing happens (no display, no LED). So I left it there charging and after some time, finally the LED is lighting up (So, I assume that I drained the battery COMPLETELY just now). I can switch on the device afterwards and it shows 6% battery remains. I wonder why is this happening as this only happens when I charge my device with it turning off. Something wrong with the battery? Device? Or I have to do battery calibration?
nikctsh said:
This is not happening for the first time...
Ever since I rooted my device and flashed Android Revolutionary Rom on it, I noticed some weird behavior with my device/battery.
Last night I drained my battery to 6% and I turned it off. This morning I charged my phone with the phone stayed off and when the battery indicator screen lighted up it was showing that 50% juice remains. Since this is not happening for the first time, this time I would like to test on it to see whether there's really this much juice remains. So I turned my phone on and as expected, the battery indicator shows 50++% left. So I play around with it and I noticed the screen flashing terribly after some time. Not long after that the phone hang there and I had to do a hard reset by pulling out the battery. Before that, I can see that the battery is drained to around 20%. I was unable to power it on after pulling out the battery and when I connected my device to the charger, nothing happens (no display, no LED). So I left it there charging and after some time, finally the LED is lighting up (So, I assume that I drained the battery COMPLETELY just now). I can switch on the device afterwards and it shows 6% battery remains. I wonder why is this happening as this only happens when I charge my device with it turning off. Something wrong with the battery? Device? Or I have to do battery calibration?
Click to expand...
Click to collapse
Let it charge to 100% first before using. Then check how is the battery usage.
There might be an issue with the battery also. If it is swollen then it's time to get a new one.
Try using another battery and see. If it works fine on other battery then your battery needs to change,
The problem could also be in the ROM. Something could have gone wrong during installation even though it may look fine. If this is the case then reflash the ROM with a full wipe. If the problem still remains, return to stock rom and see.
I had the exact same problems, the screen flashes and stutters, network signal is lost and the phone turns off, it is due to uncalibrated battery.
There's a simple fix, download battery calibration from play stor (green android icon with percentage), charge your phone to 100% without using it, then click battery calibr. inside that app, then doscharge it till 0% (do your normal usage as ussual) and then charge it back to 100%
For healthy battery life don't let it drain lower than 10% it's the li-ion physics and always charge it fully, don't charge from 0 to 30-50-60% because the ions in the battery will not have a good flow.
Everything has it's lifespan but if it's configured and used properly it can have a long lifespan
Also to mention, if my recommendation doesn't work, your battery could be swolen due to inproper charging / heavy oc-ing or your charger is messed up.
Also to say, that flickering occured to me when i flashed a new rom and when i do lot of reboots, then the batterystats freak out, the voltages also and also your phone.
Charhe and use it properly, try to stay with a rom at least a couple of days to see how it'll go.
Sent from my pebble blue scoobie doo using Tapatalk.
RazorMC said:
Let it charge to 100% first before using. Then check how is the battery usage.
There might be an issue with the battery also. If it is swollen then it's time to get a new one.
Try using another battery and see. If it works fine on other battery then your battery needs to change,
The problem could also be in the ROM. Something could have gone wrong during installation even though it may look fine. If this is the case then reflash the ROM with a full wipe. If the problem still remains, return to stock rom and see.
Click to expand...
Click to collapse
The battery usage is normal, and its not swollen. I guess I will try to calibrate the battery or reflash the ROM again.
lsalamun said:
I had the exact same problems, the screen flashes and stutters, network signal is lost and the phone turns off, it is due to uncalibrated battery.
There's a simple fix, download battery calibration from play stor (green android icon with percentage), charge your phone to 100% without using it, then click battery calibr. inside that app, then doscharge it till 0% (do your normal usage as ussual) and then charge it back to 100%
For healthy battery life don't let it drain lower than 10% it's the li-ion physics and always charge it fully, don't charge from 0 to 30-50-60% because the ions in the battery will not have a good flow.
Everything has it's lifespan but if it's configured and used properly it can have a long lifespan
Also to mention, if my recommendation doesn't work, your battery could be swolen due to inproper charging / heavy oc-ing or your charger is messed up.
Also to say, that flickering occured to me when i flashed a new rom and when i do lot of reboots, then the batterystats freak out, the voltages also and also your phone.
Charhe and use it properly, try to stay with a rom at least a couple of days to see how it'll go.
Sent from my pebble blue scoobie doo using Tapatalk.
Click to expand...
Click to collapse
Yea, I will try to calibrate my battery to see if it helps

Xperia P battery level jumps high from low.

I have a Sony Xperia P. Few days ago i changed my old battery to a new one, after that my battery level jumps high dramatically . If i remove the charger when the battery level at 49% and after like 10 minutes it automatically jumps high (90%). Every time this is happening and i did root, repair the software and factory reset the phone and problem is same. Anyone faced the same or have any idea about this issue?
I'm pretty sure this is gonna be pretty quick end of your battery. I don't really know anything about its lifespan, but I have pretty similar problem sometimes.
My idea? Try to discharge your battery to its flat end. Even try to turn discharged phone again and again - until it won't turn on again. Then plug your charger and charge your phone to full once it being turned off. When LED will turn green and battery indicator will show it is full - just power on the phone with charger still plugged in. Let it settle, then reboot. (charger still plugged...). See if anything changed. Try to discharge and charge battery in various ways - once slower, once faster. This will give some more info about your battery life.
Btw. is this battery Sony genuine?
Short answer: Your battery is dying, get a new one.

[Q] Z2 not showing correct battery percentage

Hello,
The battery on my Z2, after almost 4 years, wasn't able to hold on, so I have to replace it. I bought a new one and successfully replaced it. Now the battery life is great again, but unfortunately I run into a annoying problem. I fully charge the phone, and after I unplug, no matter if I use it or not, in matter of 2-3 hours the battery goes down to 1% and it stays at 1% the whole day with normal usage. So battery life is how it should be, but the percentage that it shows is not correct. I tried "calibrating" the battery (fully discharging and charging) but that didn't work so I tried repairing with Sony PC companion. That says that is reinstalling the system, so now the phone is like new, like factory reset, but still the problem is here. Now it goes maybe from 100% to 70% in 3 hours and then stays at 70% for 4-5 hours and again starts rapidly decreasing till it reaches 1% and stays at 1% for a while till eventually it shuts down. Any suggestions how I might solve this problem? Thanks in advance!

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