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Hi,
I have been having trouble with my camera for over a month now.
I have tried searching this forum and the net extensively to the best of my ability and hence, chose to start a thread to seek help with my trouble.
Suddenly, one morning, about a month back, when i started my camera, it didn't start and showed the message "Camera Failed" giving me the option of just clicking ok...
I tried restarting, factory reset, deleting cache etc, nothing worked..
Then, after a couple of days, it started showing that 'Force Close' message saying the android.app.camera has stopped working unexpectedly.
I upgraded the firmware to KG1 2.3.4, it stayed the same. Nothing changed.
Then, i rooted my phone a few days ago and loaded the camera mod by potatoman hoping that would help solve the problem.. Still, nothing has changed.
The Z device test shows both primary camera and secondary camera as 'X' meaning the hardware doesn't exist or is faulty. But when i try and make a video call, the secondary camera works fine.
I also tried some Cam to FW write code but it wont work as well.. It again gave force close msg only...
Is there any way to check whether there is a problem with my hardware or is this a firmware problem that can be fixed? I hate the thought of giving the phone to the Samsung Service Centre. Also, since i have now rooted the phone, i think i might have to buy some jig to reset some count.
Am very depressed as i love my phone and loved its camera and its been an age since i last used it..
Request help from anyone who can.
Thanks in advance.
have you tried updating it with SamsungApps?
also, try flashing cyanogenmod7 if that doesnt fix it nothing will as cyanogenmod uses its own code, not samsungs
Hit The Thanks Button If I Helped
Thanks a lot for the prompt response..
I searched the cyanogenmod7 mod that you talked about. It sounds like it just isn't for novices like me.. I will still read through it extensively and try and install that..
As far as updating the camera with samsung apps is concerned, i didn't find any updates for the camera there..
Is there a specific way in which i can update the camera through the samsung apps?
themanufan said:
Hi,
I have been having trouble with my camera for over a month now.
I have tried searching this forum and the net extensively to the best of my ability and hence, chose to start a thread to seek help with my trouble.
Suddenly, one morning, about a month back, when i started my camera, it didn't start and showed the message "Camera Failed" giving me the option of just clicking ok...
I tried restarting, factory reset, deleting cache etc, nothing worked..
Then, after a couple of days, it started showing that 'Force Close' message saying the android.app.camera has stopped working unexpectedly.
I upgraded the firmware to KG1 2.3.4, it stayed the same. Nothing changed.
Then, i rooted my phone a few days ago and loaded the camera mod by potatoman hoping that would help solve the problem.. Still, nothing has changed.
The Z device test shows both primary camera and secondary camera as 'X' meaning the hardware doesn't exist or is faulty. But when i try and make a video call, the secondary camera works fine.
I also tried some Cam to FW write code but it wont work as well.. It again gave force close msg only...
Is there any way to check whether there is a problem with my hardware or is this a firmware problem that can be fixed? I hate the thought of giving the phone to the Samsung Service Centre. Also, since i have now rooted the phone, i think i might have to buy some jig to reset some count.
Am very depressed as i love my phone and loved its camera and its been an age since i last used it..
Request help from anyone who can.
Thanks in advance.
Click to expand...
Click to collapse
Does it work with Third party apps from the MArket? like camera 360 and stuff......
If it does then may be the camera apk is corrupted in some way.
I would suggest you try to flash via ODIN your original firmware 2.3.3 from Intratech's Thread in the DeV section http://forum.xda-developers.com/showthread.php?t=1113928&highlight=official+kernel and see if it fixes your problems and then flash 2.3.4
also as mentioned above you should have a camera firmware update in the samsung apps which you could try also
tfn said:
Does it work with Third party apps from the MArket? like camera 360 and stuff......
If it does then may be the camera apk is corrupted in some way.
I would suggest you try to flash via ODIN your original firmware 2.3.3 from Intratech's Thread in the DeV section http://forum.xda-developers.com/showthread.php?t=1113928&highlight=official+kernel and see if it fixes your problems and then flash 2.3.4
also as mentioned above you should have a camera firmware update in the samsung apps which you could try also
Click to expand...
Click to collapse
I have tried a number of third party apps from the market and none of them start...
All force close at start up..
I am trying to figure out how to get the samsung apps update for the camera.. Should i look for it through Kies or through the Samsung Apps app on the phone?
I will try flashing back to my original firmware tonight...
Hi,
i tried restoring my original firmware..
Still, no luck..
Has no one faced a similar problem to the one i am facing??
Can't believe this is happenin !!!
Haven't used my camera for over 45 days now..
Plz help..
Thanks in advance..
Hi,
Im also facing the exact same problem and it seems no one can help. Please let me know if you find any solution.
Sent from my GT-I9100 using Tapatalk
To be honest if you have tried multiple different roms, done full wipes, tried different apps, the only answer left is a hardware or firmware problem.
And if the Samsung apps firmware updated doesn't do anything, then it may be broken
Best bet is to restore it to stock, clear your flash counter and send it back.
veyka said:
To be honest if you have tried multiple different roms, done full wipes, tried different apps, the only answer left is a hardware or firmware problem.
And if the Samsung apps firmware updated doesn't do anything, then it may be broken
Best bet is to restore it to stock, clear your flash counter and send it back.
Click to expand...
Click to collapse
Well, i know that is the last resort.. Just wanna make sure i cant do it on my own cause sending it to Samsung would mean getting into an unnecessary haggle to try and repair / replace the handset..
I don't know how to update the camera firmware using samsung apps..
I have samsung apps installed on my phone but i dunno where to look for firmware updates on it.. can you please help with it..
markshane said:
Hi,
Im also facing the exact same problem and it seems no one can help. Please let me know if you find any solution.
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
i definitely will..
in case you come across a solution that works for you, do let me know as well..
Hi,
Can you access the CameraFirmware Standard hidden menu by dialing *#34971539# as im getting a force close error saying the application Factory Test has stopped unexpectedly.
Please check and let me know.
Sent from my GT-I9100 using Tapatalk
Hi,
i remember getting the force close message when i had tried last time to access that menu..
However, since then, i have tried various solutions on different threads and ended up uninstalling the camera fw.. the default fw wouldn't install. each time i try to install, it says 'application not installed'..
Hence, i do not have any camera fw installed on my phone at the moment.
i could, surprisingly, access the hidden menu now..
i checked the version and this is what i got:
Camera FW Ver : Failed
Phone FW Ver : TBEC28
Can i do anything else with that menu as well??
I tried installing the camera.apk in the following thread:
http://forum.xda-developers.com/showthread.php?t=1098834
after that, i got back the camera icon in menu. it still won't work though !!!
i tried accesssing the menu again and it did open..
however, it kept showing the same message as above.
Camera FW : Failed
Phone FW : TBEC28
i tried Phone to CAM FW Write.
it gave a dialogue box with invalid version written on top and the details of camera and phone fw as above.
Somebody help us down here !!!!
You know what sammy care's services is not that bad an option bcoz if u have tried different 3rd party apps...and it still doesnt work that means the problem lies with the camera hardware for sure...something you cant solve on your own.So stop wasting days thinking about it..give it to sammy care and in no time you ll get it fixed \m/
Sent from my GT-I9100 using XDA App
Can you please extract the Factorytest.apk from the system/app folder and post it here? Ill really appreciate it.
Sent from my GT-I9100 using Tapatalk
What is this file and what does it help in?
can it help in reviving the camera somehow?
i vil try and extract it and post here tonight..
I have some firmware files for the camera given to me by one user here on xda. Ill try to dump those files via camera firmware menu, but i cant access it right now as i get that FC on factory test.
Sent from my GT-I9100 using Tapatalk
I have a similar problem; all of a sudden my camera stopped working right at the start of my vacation trip. I get the same "Camera Failed" error. However, a couple of days late I tried and I did get an image, though it was only static. I even managed to take a picture of the static. A day later again "Camera Failed". As it was a 4 week trip I tried numerous of times, one time it worked for a second but the image slowly disintegrated, most of the time FC's, errors or no image.
Cam FW:OCEF02
Phone FW:TBEC28
Once home I tried everything, various camera.apk’s, 3rd party apps, (stock) roms, firmware, nothing. Waiting for my ordered JIG to reset counter before sending it back, it must be hardware related. I didn’t do anything special, no dropping, not letting it get extremely hot or cold, no exotic roms.
markshane said:
I have some firmware files for the camera given to me by one user here on xda. Ill try to dump those files via camera firmware menu, but i cant access it right now as i get that FC on factory test.
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
Here you go..
This is the file..
Hope you can work some magic with it that can save our lives..
i will try flashing my device to the KF3 official ROM today..
vil let you know how it goes..
fingers crossed..
ph4ge said:
I have a similar problem; all of a sudden my camera stopped working right at the start of my vacation trip. I get the same "Camera Failed" error. However, a couple of days late I tried and I did get an image, though it was only static. I even managed to take a picture of the static. A day later again "Camera Failed". As it was a 4 week trip I tried numerous of times, one time it worked for a second but the image slowly disintegrated, most of the time FC's, errors or no image.
Cam FW:OCEF02
Phone FW:TBEC28
Once home I tried everything, various camera.apk’s, 3rd party apps, (stock) roms, firmware, nothing. Waiting for my ordered JIG to reset counter before sending it back, it must be hardware related. I didn’t do anything special, no dropping, not letting it get extremely hot or cold, no exotic roms.
Click to expand...
Click to collapse
Have you got it back yet?
What did they say was the issue?
Do also let me know how much time they took and whether they just repaired it or replaced it..
Thanks..
Hi guys,
I have a huge problem. I had a stock GB firmware customized by Optus (carrier in Australia) on my S2 I then decided to change to the new ICS 4.0.4. I downloaded the stock unbranded firmware from SamMobile (Australia 2012 September 4.0.4 I9100XWLPW, I9100XSALP6, XSA) I updated using Odin. Before I did the update I reset the phone, did the update, it all went smoothly. After the update I reset the phone again and then proceeded to reinstall all my apps and restore my contacts, sms, etc.
The phone works and all functions on it work, however now very randomly the phone would totally freeze. The phone would be in standby, the screen would come on and it would be frozen. The screen stay on all the time and it does not respond at all. It will stay frozen until I restart the phone by pressing Home+power buttons to restart it.
After restart it all works fine for a few hours, sometimes a day and would just lock up again. The phone is not rooted and as I said i just changed the firmware from the Optus branded GB 2.3.6 to unbranded stock ICS 4.0.4 by using Odin.
Is there a way to find out what is causing the phone to lock up like that? Any suggestions would be helpful.
and then proceeded to reinstall all my apps and restore my contacts, sms, etc.
Click to expand...
Click to collapse
I hope you haven't restored any data app?
przemcio510 said:
I hope you haven't restored any data app?
Click to expand...
Click to collapse
I made sure that I didn't restore any data apps. The only apps that got restored are the ones that get automatically restored by Play store.
I have disabled the live wallpaper that I had and it seems to have stopped the freezing for the moment. I will report on what I find out.
In the mean time if anyone else has a similar issue or has a definite solution please let me know.
Thanks
i know this is a resurrection, but don't see it has been resolved.
also found same/similar problem on another topic, but no resolution either.
couldn't find any resolution anywhere on the net, but possibly i'm just missing it (searching for wrong parameters?)
anyway, a friend of mine bought second-hand (third or even fourth hand to be precise) i9100 with 2.3.6 (stock KI3) on it. the guy who sold it to him said something like: "it works best on 2.3, on 4.x it's buggy".
it was working fine, but friend wanted newer OS, so we tried update. it didn't work, and i found out CSC was broken/missing. somehow i managed to repair it, and update was finally working, but was unable to find any for our location.
so next step was to find stock rom that would work on the device, and then i tried four different 4.1.2 stock roms from this topic.
after flashing it through odin, every one was acting fine, until couple of minutes after it started freezing or rebooting randomly.
then i tried flashing CWM, and flashing from sd card, but it was all the same.
wiping data, cache and dalvik cache, prior to flashing. wiping data after flashing...
nothing seemed to work.
GB works rock solid, ICS works better than JB, but stills it freezes or restarts randomly.
tried CM10, but all the same, except it works a bit faster then official JB. but who cares about speed if it freezes/restarts constantly?
back to who knows which build... freeze... samsung galaxy s2 - i9100... with yellow triangle... booting stopped.
so i decided to dig deeper, trying to find hungarian stock build (country we were told the phone came from) not being sure that KI3 is what the phone came actually with. i found 4.0.3, put it on SD card, wiped data, cache, flashed CWM, wiped data, cache, dalvik cache, flashed 4.0.3 from sd, wiped data, booted, entered location for updates - hungary. update found, hooray... downloading... installing... rebooting... working?
nope... it's worse than ever. trying to log onto google account. typing in email add.... freeze... switching phone on - freeze... thinking about... freeze.
i couldn't sit still. yellow triangle, all those reboots/freezes... at least i wanted that triangle gone, and without a JIG, there was only solution for me was to try triangle away. it wasn't available for download in my country from play store, so luckily xda was there.
somehow i managed to download it from the device, install it, click remove the triangle... it did it's magic, rebooted... and miracle happened!
no more freezes.
so i started torturing poor phone, benchmarking, playing games, listening to music.... it seemed stable for about an hour.
so i said to myself:
- it's possible that previous owners tried to upgrade it to newer firmware, and somehow screwed up the bootloader, which was fixed by this app? maybe that was all there was from the beginning? why not try putting 4.1.2?
and i did... took 4.1.2 spanish build from already mentioned page above, flashed it... and voila. working JB... torturing the phone... playing with it... hour passes, another hour...
friend wakes up... takes his phone in awe, starts playing with it.. we talk a bit... and then that look it just froze again!
from that moment on, the phone again starts restarting or freezing randomly...
and, yes, i still have no clue what could be the cause. it doesn't matter if wifi is on or off, if you're talking on the phone or not, bluetooth and gps are always off. only thing that he noticed is that it usually happens while he's using the phone (meaning: operating the digitizer or buttons). if he starts music playback and not touching buttons or screen, it will probably play for hours.
one more thing, but i doubt it would be the case. the battery in the phone is not original one that was shipped with it, but a quality replacement.
it doesn't feel as if the phone is overheating... so i don't know what else i could do with it.
for now, it's back to 2.3.6.
we both lost a week, torturing ourselves with this problem.
i don't know is there anything i could add more?
all suggestions are welcome.
cheers
Maybe try kernel cleaning script and try philz or siyah kernels.
You shouldn't have to flash a custom kernel so your phone won't freeze, but yes, you could run a nuke script in order to wipe clean all custom ROM's leftovers.
Try flashin' jb via mobile odin, see if it keeps freezing up on you. If so, nuke it up.
Sent from the little guy
i'll try them out.
probably for the weekend, if not sooner. will report back here with info.
any other suggestions are also welcome.
thanks a lot.
cheers
ok, so here are some updates.
i finally got my hands back on my friends phone, and tried nuking remains of older flashes.
following that, i flashed stock spanish rom from above mentioned page, updated after installation to spanish update... and after a few minutes, sudden reboot...
so, went back to nuking, and flashed stock hungarian 4.0.3 i found elsewhere (mentioned in my earlier post. don't remember origin... if i find the link on another computer where i downloaded it on, i'll post the link). tried updating, says no updates found.
started torturing the device. it seemed solid, but battery reported it level was low, so hooked it up onto charger and all seemed well. but phone seemed a bit too hot.
after few minutes (this was all about half an hour to hour after flashing to 4.0.3), again freeze.
after rebooting the phone, battery was at 9%, as if processes were draining battery faster than charger recharged it.
so, i figured i gotta try original battery. so i switched his battery with genuine from my phone.
phone seems stable and less hot, for now.
still checking if it is going to freeze or reboot again.
it's about one hour since battery change. still on charger and using wifi and playing around with apps.
i'll check in with news later.
cheers
I have the same issue.but my battery is original.
What I noticed that the phone stuck when I receive an update notification.
Can I stop softwsre to ask for updates? ???
Sent from my GT-I9100G using xda app-developers app
^go to settings, about device, software update and detick auto update. that should stop it from trying to self-update.
ok, so here is an update to my friend's phone status.
currently on hungarian 4.0.3. about 3-4 freezes/reboots a day. sporadic connection breakups during calls. also, when we talk i can hear myself back. this brings me to conclusion it has to do with modem firmware. i found this topic, so i'll try putting that and see what will happen.
if that doesn't solve anything, my question is this: is there any way of knowing which firmware/rom was originally put on the device, since i don't know the real background of the device? i.e. some way of entering IMEI and finding out what should be on it?
cheers
EDIT: tried KH3 modem, no changes... i could still hear myself while talking to my friend on that device. also, it froze couple minutes later. going back to 2.3.5-2.3.6 for now.
so after couple of months, i finally got my hands back onto this phone...
gave my friend my phone, so i could play a bit with this faulty one.
i have played with it for a couple of days now, and here are things i've tried.
i received it from a friend with 2.3.5 on it which had triggered custom binary counter. he's been using it for couple months without any problems.
so i rooted it and installed triangle away again... reset counter, cleared and flashed hungarian stock (telenor) 4.1.2... random freezes again.
tried several stock roms, mostly hungarian ones (4.0.3, 4.1.2). even reformatted with .pit file... random freezes.
reformatted again with .pit and put XXLSJ, installed stability test and let it run...
cpu stability test 15.5 hours no problems, no freezes. then i realized it didn't have a sim card, so i rebooted phone and installed sim card. let it test cpu+gpu for 9 hours... no errors, no problems, no freezes.
so i thought, maybe it's all fine? but it wasn't! as soon as i took phone into my hands and started going through menus it froze!
so i tried SGII_repair, rooted and did "repair"... but nothing changed... still random freezes.
if i just let it do the stability test, it'll probably work forever.
things i've noticed:
- serial number is wrong format (14 hex digits instead of 11 alphanumeric)
- during stability test, cpu frequency dropped from 1200 to 800 mhz (maybe because it was getting warmer? 42-43C during cpu only+charging battery, and about 39-40 during cpu+gpu test)
i tried to find out which firmware is latest according to serial number via kies, but it gave me error.
i know it's from hungarian market, but don't know which exact part of it (branded or not).
don't know what previous owners did to it, and don't have backups of original efs or anything original.
i just want to make it work, don't care much about custom firmwares. i'd be happy even with unrooted stock... just for it to work!
i have no ideas what else to do.
anyone?
finally, as i couldn't resolve the problem, i returned phone to 2.3.5 and sold it as is.
thanks to all people who tried to help.
cheers
I recently rooted my One and had networking issues so i flashed this rom ( http://forum.xda-developers.com/showthread.php?t=2266025 ) and after flashing though the networking issues were fixed it then had issues with the back and home buttons, as the phone did when i purchased it, so i located and installed the ota patch that tmobile had pushed to fix it, and there was an error installing it, but the buttons were fixed anyway, but now my camera app does not work, i can open it and see nothing but black, the apps buttons do not appear to respond and after some time i get a "unable to start camera: error. i cannot locate a apk or anything similar to try to reinstall the camera app, other apps i launch tell me "error accessing camera", any help would be appreciated
Update: just discovered, the light does not work either
fixed issue by flashing a different rom and flashing back
i had the same problem
I never actually solved it though. It happened when a replacement was already on the way so i didn't bother trying to fix it. I did research a little and came across a few people that said a bad kernel flash could cause this. I was running the stock kernel and stock rom, and it was working just fine before the OTA so i figuered it was probably a hardware issue. If i were you i would try flashing another kernel. If doesnt work call up tmo and they will probably send you a replacement(you can also contact them through the live chat the on the website, much more convenient in my opinion). I had blown speaker and they didnt even ask about unlocking the bootloader or root, i assume it is because it was clearly a hardware issue. If you figure it out, please share.
Hello,
I've bought a new device - Evolveo StronPhone Q4, MTK6589 based phone. The stock ROM is basically vanilla Android 4.2.1. I've successfully rooted it using Framaroot.
Then I've created scatter file using MTK Droid Tools (all partitions that were formated were ext4).
Then I've decided to create a backup before I start playing with it, so I've tried backing up flash using SP Flash Tool (using Readback), it was running fine and downloaded approx. 20%, then crashed. I've tried that once or twice more times, always failed. Now after I plug it in, windows display "This device can perform faster" and FlashTool won't detect the device. If I connect it without battery with VolDn key pressed, FlashTool detects it and I get S_DL_GET_DRAM_SETTING_FAIL.
However, the phone boots fine, just GPS/Wifi/BT is not working. (No GPS icon appers, and I get errors like BT_open: WMT turn on BT fail in dmesg). Looks like an issue with kernel/HW issue.
Any ideas what could have gone wrong and how to fix it?
In the meantime, I've asked manufacturer for a stock FW image, but I'm not sure it helps...
Update: Okay, I have no clue what just happened. However I've unrooted, reverted everything I've modified on the phone so far so I'll be able to return it to manufacturer as "deffective"... And just for the curiosity connected it to the computer and tried downloading ROM one more time. And it succeeded - I'll upload the ROM once I get access to faster internet connection. I've removed the battery (phone was stuck in Preloader mode because I cancelled ongoing RAM test.), put it back and now everything works.
So, it looks like everything is fine now, however I'd love to know what happened, if you have any clue, please let me know!
fw problem
Mrkvak said:
Hello,
I've bought a new device - Evolveo StronPhone Q4, MTK6589 based phone. The stock ROM is basically vanilla Android 4.2.1. I've successfully rooted it using Framaroot.
Then I've created scatter file using MTK Droid Tools (all partitions that were formated were ext4).
Then I've decided to create a backup before I start playing with it, so I've tried backing up flash using SP Flash Tool (using Readback), it was running fine and downloaded approx. 20%, then crashed. I've tried that once or twice more times, always failed. Now after I plug it in, windows display "This device can perform faster" and FlashTool won't detect the device. If I connect it without battery with VolDn key pressed, FlashTool detects it and I get S_DL_GET_DRAM_SETTING_FAIL.
However, the phone boots fine, just GPS/Wifi/BT is not working. (No GPS icon appers, and I get errors like BT_open: WMT turn on BT fail in dmesg). Looks like an issue with kernel/HW issue.
Any ideas what could have gone wrong and how to fix it?
In the meantime, I've asked manufacturer for a stock FW image, but I'm not sure it helps...
Update: Okay, I have no clue what just happened. However I've unrooted, reverted everything I've modified on the phone so far so I'll be able to return it to manufacturer as "deffective"... And just for the curiosity connected it to the computer and tried downloading ROM one more time. And it succeeded - I'll upload the ROM once I get access to faster internet connection. I've removed the battery (phone was stuck in Preloader mode because I cancelled ongoing RAM test.), put it back and now everything works.
So, it looks like everything is fine now, however I'd love to know what happened, if you have any clue, please let me know!
Click to expand...
Click to collapse
hello,
could you please upload somewhere original fw for Evolveo Strongphone Q4. im in bootloop now
Hi all,
can you hel me with strongphone Q4, do you know any better rom for this phone?
Maybe by PM in czech? ...
Hello, so I changed my screen few weeks ago, and I started to notice that it won't work propelry, in menu or setting it's okay, but when I try to use apps, some of them wont work as it should. For example, i can't take photo in messenger, i can't send good game in Clash Royale. Screen seller sent my some files to update my phone, but I noticed that i can't get into recovery mode, only in factory mode, I tried to do factory reset, OTA update because mine is still 2016-06-08, but it won't update, I also tried flash those files without recovery mode(when you start downloading ant then turning off your phone), but it didn't work. Have any ideas, what it could be?
SliFaZ said:
Hello, so I changed my screen few weeks ago, and I started to notice that it won't work propelry, in menu or setting it's okay, but when I try to use apps, some of them wont work as it should. For example, i can't take photo in messenger, i can't send good game in Clash Royale. Screen seller sent my some files to update my phone, but I noticed that i can't get into recovery mode, only in factory mode, I tried to do factory reset, OTA update because mine is still 2016-06-08, but it won't update, I also tried flash those files without recovery mode(when you start downloading ant then turning off your phone), but it didn't work. Have any ideas, what it could be?
Click to expand...
Click to collapse
Did you replace the screen yourself or was it a kind of Elephone repair ? .. obviously changing a screen is a major kind of thing and (I would assume) it could cause issues if not done properly.
Have you tried to flash the 2016-06-08 Rom in Splash Tools (or a custom ROM) and checking to see if the issue still exists - Im sure if its your screen it would occur on whatever ROM you were using, as its a hardware fault. Thing is if its just a sioftware "glitch"... I would first flash TWRP in flashtools, then flash a ROM from within TWRP and check if the issue still persists.
Obvioulsy if the issue continues once youve tried this I guess your screen is faulty unfortunately
I would recommend using this TWRP version 3.0.2.8. here: https://www.androidfilehost.com/?fid=24727369092696060