Dear friends,
I recently bought an S9 Plus dual sim, SM-965F in my home country(Pakistan). Then I moved to U.K and bought Three 3 mobile sim. The sim works fine but there are issues with it.
First, Network signals are always low. I hardly get 1 to 2 bars. Only in center of towns it's 3 bars but still not full signal.
Second, when I install U.K based applications e.g, Three mobile app or Just eat, it keeps telling me that facility is not available in your county. Every app still thinks it's in Pakistan. I tried to change in Playstore, Accounts but not able to change country.
Third, the battery is draining like hell. Within 6 hrs I am dead from 100%. It bever happened like this in Pakistan but happening in U.K. I feel there is incompatibility issue.
Can anyone guide me, what should I do? I am thinking of flashing European firmware. Does anyone know compatible EU firmware which I can flash on this phone? Its unlocked and Dual Sim.
I have attached picture of my phones software info.
Please guide me further. Thank you
Related
Hi everyone
I'm new here and I have Galaxy S2 on Virgin UK network. I would like to ask S2 owners or anyone who can help me about advice. I spent hours in many forums and I still can't truly get what is wrong with my phone.
The problem occurs when my phone is working in automode (gsm/wcdma). When I get to place without proper 3G network coverage my galaxy s2 goes in to 2G and never comes back from it to 3G (in automode). When I want to come back to 3G I have to reboot my phone or toggle it manually to WCDMA only for a second and switch it back to automode. Whenever I do it I'll have 3G (or H) to the next time when I'll go to the place without 3G coverage.
Is there anyone who owning galaxy s2 on Virgin UK with working 2G - 3G switching in automode (gsm/wcdma). Anyone even in other UK networks or it's just normal behavior for galaxy s2? I know at least 2 people who have the same problem with S2 and Virgin.
I've tried many different roms and a lot of modems too (even orange UK, 3UK, T-mobile UK stock modems), Juice Defender beta, other software switchers and wigets.
Help, please
Not on virgin, but a UK user on 02. Never experienced the issues you are describing, so it seems network specific.
Thanks mate. I need all your opinions before I'll complain to the Virgin.
Possible its the masts you are picking up from .
SGS2 and 1 bothy worked fine on Virgin for me >> have you entered the correct settings from the web site .
CSC for Virgin i always used the CPW carphone warehouse one as some UK csc do not have Virgin settings .Virgin of course runs on the TMobile network .
MASTS
http://www.sitefinder.ofcom.org.uk/search
I've tried many different roms and a lot of modems too (even orange UK, 3UK, T-mobile UK stock modems)
That will of course have invalidated your warranty from Virgin .You need to restore if sending the phone back .
jje
JJEgan said:
That will of course have invalidated your warranty from Virgin .You need to restore if sending the phone back .
jje
Click to expand...
Click to collapse
Of course. I came back to stock firmware 2.3.4 last night anyway.
Thanks I'm going to check CPW carphone warehouse. Settings are from Virgin website and I'm picking up signal in BT4 1QF area now.
EDIT:
Well
I flashed GT-I9100_CPW_I9100XWKF3_I9100XXKE7_I9100CPWKD1 - CPW carphone warehouse with factory restet before of course.
Phone started in 3G obediently. I switched from automode to gsm (what occurs when I'm in place without 3G) and I switch it back to automode again to check whether in goes in automode from 2G to 3G or not. It was last time when I saw 3G icon on the screen. No luck. Still doesn't work. Absolutly the same.
I've heard similar stories on other threads, It may be coincidence, but Virgin runs on the T-Mobile network, and they have just recently started sharing their 3G network with Orange.
There may be some hiccups in the switch over, that's affecting Virgin.
I could be totally wrong, but the dates coincide with the similar Data issues that I have seen discusssed on other threads.
I would call Customer service personally.
Regards and good luck.
I just finished my conversation with customer service. They said that It can happen in places where 3G signal is weak and 2G strong. If there is strong 3G signal switching should work. It should but it doesn't. Thats what I known now. But I'm afraid I knew it before already . They said I can try to replace sim card or mobile.
buzzboy said:
I've heard similar stories on other threads, It may be coincidence, but Virgin runs on the T-Mobile network, and they have just recently started sharing their 3G network with Orange.
There may be some hiccups in the switch over, that's affecting Virgin.
I could be totally wrong, but the dates coincide with the similar Data issues that I have seen discusssed on other threads.
I would call Customer service personally.
Regards and good luck.
Click to expand...
Click to collapse
I've noticed this a bit with my galaxy S2 and its quite annoying, i used to get the T-Mobile network all the time which provided me with 3G quite often but for some reason the switch has left my phone connected to the orange mast with no 3G. I might ring up as well.
arj154 said:
I've noticed this a bit with my galaxy S2 and its quite annoying, i used to get the T-Mobile network all the time which provided me with 3G quite often but for some reason the switch has left my phone connected to the orange mast with no 3G. I might ring up as well.
Click to expand...
Click to collapse
I upgraded another device with Orange last week, and they provided a new SIM card. I'm wondering if that's due to the switch.
Good luck.
Regards
I'll try to replace sim next week
Not seen this problem (for me) on my SGS2
SGS2-XXKL1-Hyperoid 5.2.21/Siyah-2.6.7 - Virgin UK.
Although my Virgin Blackberry has the very same problem? time for a customer service call...
Well I sorted out my problem pernamently and I now what is going on. This is network problem. Go to your network settings and change your network from Virgin to virgin I spent 1,5 hour speaking to Virgin support and they couldn't help me. The didn't know. They told me that virgin with small v it's orange in fact but we can use this network that's why it is also named virgin.
Regards
Check your connectivity with calls. My wife is with Virgin but can't get signal at work or home. Their signal on data is only the second usage of T-mobile which is not the best.
Sent from my GT-I9100 using XDA App
Looks like this new EE network is now T-Mobile and Orange. What are Virgin using to do their data?
I have not moved or changed locations or anything but after updating the newest samsung firmware (on friday) my phone is now 100% of the time roaming. I've checked the network settings and it says Tmobile in there as it should (i'm on Tmobile in america with the i9300).
Is there something i did wrong? I updated it with Kies, what can i do to downgrade back to the old firmware if i get tired of this roaming business?
try changing your modem
Sent from my GT-I9300 using xda premium
Electricview said:
I have not moved or changed locations or anything but after updating the newest samsung firmware (on friday) my phone is now 100% of the time roaming. I've checked the network settings and it says Tmobile in there as it should (i'm on Tmobile in america with the i9300).
Is there something i did wrong? I updated it with Kies, what can i do to downgrade back to the old firmware if i get tired of this roaming business?
Click to expand...
Click to collapse
How did you be able to update your i9300 cause i am using i9300 and t-mobile as well. But no update for me at all.
I am located in NY btw so do you think I have to wait or not gonna get the update at all
Edit, Just updated mine via odin and working good
Red Wolf said:
How did you be able to update your i9300 cause i am using i9300 and t-mobile as well. But no update for me at all.
I am located in NY btw so do you think I have to wait or not gonna get the update at all
Edit, Just updated mine via odin and working good
Click to expand...
Click to collapse
I am not sure, but its funny my friend has the BLUE i9300 bought 3 weeks after mine, and he was not getting a notification of the update via kies either, but it did give it to me and my phone the exact day it was out (uk firmware).
about changing the modem, will I need to root for that? i prefer to run stock for now..
that's bizarre but it probably has something to do with the phone being an internation model with a uk csc, but i've used my S1 from the uk several times in the u.s. with t-mobile and never had that problem .....can only assume it is a bug
tmzbeme said:
that's bizarre but it probably has something to do with the phone being an internation model with a uk csc, but i've used my S1 from the uk several times in the u.s. with t-mobile and never had that problem .....can only assume it is a bug
Click to expand...
Click to collapse
Yea becuase when the phone arrived it worked great (even had a minor firmware upgrade the day i opened which was like june 15th ish or a few days later) and still worked great, no Roaming at all, then with last weeks update now it roams
It's worth pointing out that changing the modem will not work as a valid solution in this case. If one uses a non-LFB modem with the LFB ROM, the mic doesn't get used. One would have to also go to an older rom in addition to a different modem.
I'm having the same exact issue.
Need a solution.
Tried a factory reset. No dice.
Hi guys,
Didn`t find answer for my questions, so decided to link myself to similar topic.
Since the SW update I have done today my phone doesn`t lock to a network
When I go to settings to find a carrier manually, It takes about 2 minutes to find 4-5 networks available around, I am picking o2 UK (as I have a contract with them) and it says : Registering to o2 UK which takes about 4 minutes. After this it says : Emergency calls only and there is no status bars at all.
Master reset didn`t help.
What steps should I take ?
For you reference :
- Phone took from CPW in UK as sim free
- SIM Card used is from o2 UK (contract)
- I don`t want to flash anything, I would like to stay to stock ROM (if possible)
UPDATE : Chosen `Select Automaticly` allowed the phone to find signal, could make a call etc, but after 30 minutes lost signal again....
Kris
on AT&T / same firmware, no roaming issues.
Any fixes for this issue?
Hey guys,
any solution?
my phone is suffering from the same problem!
phone got from India,
however when i contacted T-mobile they said am not on roaming!
achalasawa said:
Hey guys,
any solution?
my phone is suffering from the same problem!
phone got from India,
however when i contacted T-mobile they said am not on roaming!
Click to expand...
Click to collapse
U Using it in india? Which network u using?
Any updates?
I did find out that the CSC that was applied by default was KOR. I went in and changed this to BTU using *#272*imei#, but still did not solve the issue.
Wondering if a repartition would help?
chri55tof said:
Hi guys,
Didn`t find answer for my questions, so decided to link myself to similar topic.
Since the SW update I have done today my phone doesn`t lock to a network
When I go to settings to find a carrier manually, It takes about 2 minutes to find 4-5 networks available around, I am picking o2 UK (as I have a contract with them) and it says : Registering to o2 UK which takes about 4 minutes. After this it says : Emergency calls only and there is no status bars at all.
Master reset didn`t help.
What steps should I take ?
For you reference :
- Phone took from CPW in UK as sim free
- SIM Card used is from o2 UK (contract)
- I don`t want to flash anything, I would like to stay to stock ROM (if possible)
UPDATE : Chosen `Select Automaticly` allowed the phone to find signal, could make a call etc, but after 30 minutes lost signal again....
Kris
Click to expand...
Click to collapse
If u do not wish to root then your only option is to take it back to the store, so they can fix, u bought the best smart phone available on the market and u can't make phone calls or browse internet(without wifi).
To my understanding, still no resolution on this..
My friends phone after being updated (he just got his first update after having the phone a month) is now roaming as well.. So this is definately something either with our network (t-mobile) or the recent updates.
I've just started living with it, but it sucks becuase it does silly things like makes me click 'download image' when someone sends me a picture message in text...
with the few bugs could be ironed out of this phone kinda frustrating.
I do have similar problems since I installed an update 2 weeks ago. at home the phone says it is roaming at work approx 6 miles away and with a different station I am connecting to it is fine.
t-mobile USA
Marshal said:
I do have similar problems since I installed an update 2 weeks ago. at home the phone says it is roaming at work approx 6 miles away and with a different station I am connecting to it is fine.
t-mobile USA
Click to expand...
Click to collapse
Thats interesting, no matter where I go i get roaming. Though a few times I have gotten the 'roaming' warning popped up, so maybe i went out of roaming and didnt know it? I'll keep a closer eye on it.
It is very frustrating and annoying. I've called T-Mobile and they said they would open a case with Samsung. If you guys could call too, we might get a fix.
I really suspect it is something in the CSC. Maybe if we could get the T Mobile SIII CSC and apply it?
Sent from my GT-I9300 using xda app-developers app
javacody said:
It is very frustrating and annoying. I've called T-Mobile and they said they would open a case with Samsung. If you guys could call too, we might get a fix.
I really suspect it is something in the CSC. Maybe if we could get the T Mobile SIII CSC and apply it?
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
My suspicion is wrong. I pulled the TMB CSC from a T999 ROM and manually copied it to /system/csc/TMB, then used the CSC Selector App to change to TMB.
No dice. Still in Roaming.
Hi all,
First off, thanks for your help in advance, I find it great that communities like this are content with a simple thumbs up and don't require the contents of my wallet like the bastards at Apple. My problem is probably quite simple, but it's beyond me, so I'd appreciate your help.
Basically, I bought a Galaxy S Plus in India some years back and it's been my primary phone ever since. It worked fine with any SIM I put into it in India and made texts and calls as usual. Here's the issue. About a week ago I moved to the UK and my wife gave me her LycaMobile SIM to use with the phone. I put it in, but my phone wouldn't make any texts or calls, the phone showed some bars for signal for a few seconds but they quickly disappeared. I know the SIM works, because we tested it in her Nexus 4 and my friends Galaxy S2, leading me to believe the phone is at fault.
I tried several other SIMS in the phone, both UK and India based, but still no luck. My guess is that it has something to do with baseband, but as I said, I'm really not sure.
Thanks again for any help.
TheMankymoo
I think thats not the problem, google says that india and the united kingdom have the same gsm-bands (900/1800).
Hi there.
I have Lumia 920 Black on EE in UK.
Last month when Amber (french one) got leaked, I installed it and tried straight away.
It wasn't big difference to me in fact it had a bug where if I create an all day calendar entry using google account (not tried with Live account),
it will save the even entry as day before?
It bugged me so much so I decided I will install EURO Dev version.
So I did and everything seem to work fine untill I go outside my house.
I kept on getting no signals. And when I had signal it was constantly on EDGE. Never on 3G.
I did reflash and restart and all it doesn't seem to help. When I restart the phone I get 3G briefly for seconds until it loses service totally then come back with full EDGE signal.
I have found a old firmware RM821_1232.2109.1242.1010_RETAIL_eu_euro1_342_10_97021 and flashed it. And did update through OTA.
Still no 3G. I called EE today for help. They told me it could be the sim.
So I tried on my old iPhone 4 and its all good. I get full 3G.
Anyone know what may be the problem? And if EE offers a repair, will they found out that I've playing with flashing the device and tell me its not covered by the warranty?
Thanks you all!
over 60 views and no reply?
langsalang said:
Hi there.
I have Lumia 920 Black on EE in UK.
Last month when Amber (french one) got leaked, I installed it and tried straight away.
It wasn't big difference to me in fact it had a bug where if I create an all day calendar entry using google account (not tried with Live account),
it will save the even entry as day before?
It bugged me so much so I decided I will install EURO Dev version.
So I did and everything seem to work fine untill I go outside my house.
I kept on getting no signals. And when I had signal it was constantly on EDGE. Never on 3G.
I did reflash and restart and all it doesn't seem to help. When I restart the phone I get 3G briefly for seconds until it loses service totally then come back with full EDGE signal.
I have found a old firmware RM821_1232.2109.1242.1010_RETAIL_eu_euro1_342_10_97021 and flashed it. And did update through OTA.
Still no 3G. I called EE today for help. They told me it could be the sim.
So I tried on my old iPhone 4 and its all good. I get full 3G.
Anyone know what may be the problem? And if EE offers a repair, will they found out that I've playing with flashing the device and tell me its not covered by the warranty?
Thanks you all!
Click to expand...
Click to collapse
I know the issue exist on the ATT Dev Rom, you just have to go into the Access Point app in the settings and pick the correct APN, (the flash defaults it to the wrong one. ) but I don't know if that's the case for the EE version. I suppose is possible, it can, and is suppose to load, the APN from the Sim, so if it worked with the iphone sim then check those settings.
Thanks for you reply. Did what you said but it did not help at all. It's not like my data isn't working. It's just on EDGE all the time. Sometimes I don't even get calls through and later get message from EE saying I had a miss call. Called Orange (runs on EE) about it and they said maybe its my sim. So tried it on my iPhone and I get 3G straight away. Need to ring them again. But their call waiting time is ridiculous. Called them yesterday and call queue was 2 hours!!
Hi all, I just bought a new Samsung S9 plus 256gb US version unlocked from Samsung's website and I have TMobiles unlimited one plan. The Sim card I got was in my old ZTE Blade V8 Pro unlocked (you can probably guess why I bought a new phone). After putting the SIM card in the new phone for about a few hours it was a night and day difference where places I tested my LTE speed was 30mbs verses 6-8 on the old phone and the internet loaded quicker.
However, later in the day I started getting no connection or slow speeds and sometimes got edge+ connections in places where even my crappy V8 Pro would get connections. I called TMobile and gave them my phone's emei number and the Sim number that I used. At first it worked better but I still get less bars of reception and there are times when it takes a while for a LTE connection when there is no wifi. I even get LTE+ and it will still load some things like twitch streaming slow.
Someone suggested flashing TMobile firmware to the phone to try help connecting to their network like their branded phone's, but I have no idea what file to download for TMobile firmware for Odin to flash. Also, would it help to get updates from TMobile faster? People who have a TMobile sold S9+ are getting the new delayed update but my unlocked phone isn't. Thanks for your time.
I can say with a great deal of confidence that flipping firmware will not resolve this problem. It sounds like a hardware issue to me.