Hello, I'm new to XDA. I'm enjoying all the great information and hope to contribute in the future. Here is my issue. I was running an S9 plus and using multi line settings to enable and second phone number to come in to my device. As a Tmobile customer, I was channeling that number through the Digits program. Fortunately because of the multi line settings I was able to bypass the Digits application and use the native multi line feature. Now, I upgraded my phone to the new S10 Plus.
Originally I was told that multi line settings are available on the S10 Plus. Now that I have the phone, I'm told it does not support multi line settings. Therefore, I had to download the Digits app in order to have to use of my secondary line coming in to one phone.
My big problem.... Digits is extremely unreliable. It's has a 90% failure rate with me at this point. No good! Especially since the secondary line is a business line.
Question: Is there any way to get mulit line settings in the S10 PLus?? or can I somehow use the dual sim function that I'm told exists within my S10 Plus (by the way..., I'm not even convinced that I in fact do have a dual sim even though I bought this top of the line phone)
I would appreciate any feedback or support that's out there.
Thank you,
Michael
michaelrosa8 said:
Hello, I'm new to XDA. I'm enjoying all the great information and hope to contribute in the future. Here is my issue. I was running an S9 plus and using multi line settings to enable and second phone number to come in to my device. As a Tmobile customer, I was channeling that number through the Digits program. Fortunately because of the multi line settings I was able to bypass the Digits application and use the native multi line feature. Now, I upgraded my phone to the new S10 Plus.
Originally I was told that multi line settings are available on the S10 Plus. Now that I have the phone, I'm told it does not support multi line settings. Therefore, I had to download the Digits app in order to have to use of my secondary line coming in to one phone.
My big problem.... Digits is extremely unreliable. It's has a 90% failure rate with me at this point. No good! Especially since the secondary line is a business line.
Question: Is there any way to get mulit line settings in the S10 PLus?? or can I somehow use the dual sim function that I'm told exists within my S10 Plus (by the way..., I'm not even convinced that I in fact do have a dual sim even though I bought this top of the line phone)
I would appreciate any feedback or support that's out there.
Thank you,
Michael
Click to expand...
Click to collapse
Ok well let's get. The easy one. If you are in the US then it is not dual Sim. Those are mainly used in Asia and Europe. Not so much in the US.
The only ones that could make it happen is Samsung. And it was most likely removed due to the US not using it. So no I don't think there is.
Related
Hi Guys,
Has anyone got a Dual Sim adapter working for their Samsung Galaxy-S?
I'm interested in getting one but i don't want to spend a fortune and i need it to still let me use all the functions of the phone like 3G etc.
Thanks in advance!
Sx
Simore Sucks
<RANT><VENT>
Bought the Platinum Plus. Had to look online to see how to cut the SIM cards properly. That is the most unnerving step. Checked to make sure both cuts SIMs worked by themselves by placing them in the included plastic jigs and they DID work. Then placed them on the INCREDIBLY FRAGILE dual SIM holder, installed it in the phone and it NEVER worked properly. Supposedly some software (SIM Toolkit) becomes active - didn't for like 4 days. THEN, out of the blue, I see T-Mobile SIM-1 in the Notification area. So now it's working? Able to launch SIM Toolkit and select to change to SIM#2 but phone never resets or reboots or whatever it supposed to do. Just sits there. If I manually reboot THEN SIM#2 shows up and works. Then, again - out of the blue, I start getting popup messages that "You've removed the SIM" or something like that. Attempt to contact Simore for tech support and they suck. You have to create an account on their website, find their support form, fill out the fields and submit. Then wait. Then you get back an automated eMail from an address that they do not monitor, telling you to log back into your account and find their answer, which is not easy to do.
"[email protected]
You have received an answer from Simore.
Connect to your account to read it.
Support Simore"
When you do, they simply go through all the standard fixes: reset SIM, restart phone blah blah. I am sure that they being Swiss and me being not Swiss that there is a language barrier but the fact that they make you jump through hoops and essentially ignore your messages and only send out cut-and-paste responses through their POS website makes they too hard to deal with for me.
Nice idea. Poor execution. EXTREMELY FRAGILE Piece of hardware. Crap customer service.
I've had more expensive lessons than that but if you want to take a $80 chance be my guest.
</VENT></RANT?
Thanks for that info, yea I've read loads of bad things about simore! Plus they're so expensive!
After doing a bit of research I've ordered a 26th gen magicsim cutting for just £14.99 off a guy on ebay. He seemed super helpful and answered questions like lightning (and also sent me some great instructions showing how to cut my sim) so fingers crossed!!
I'll post my results on here!
Wish me luck!
Sx
What is the advantage of this?
If you carry around 2 phones (like me) of have 2 sims (if you travel a lot or have a work sim in the daytime) then you can have both in your phone and switch between them without having to turn off your mobile.
Sx
I've had it running smoothly in my Samsung Galaxy-S for several days now!
Really, really pleased.
If anyone wants details on where i got it from just PM me. I did a fair bit of research to find the cheapest place!
Soph x
how?
How does a dual sim work ?
I bought a Magic SIM 3G 26th generation. I haven't been able to make it work in my SGS.
When I try to call I get a "Data network not available" message. I have tried to deactivate 3g connection but calls doesn't work. The mobile is not receiving calls either. However, the SIM Toolkit program is in the SGS menu.
The dual sim is perfectly working in a Nokia 3220 classic. I read this dual sim adapter is compatible with SGS but it seems to me that I'm having a compatibility problem.
Any ideas? Thanks!
Moved of: Samsung Vibrant > Vibrant General
To: Samsung Vibrant > Vibrant Q&A
Please put your questions to: Vibrant Q&A
Got the magicsim 28th gen PLUS off the official magicsim seller on ebay and it's running like a dream. No problems at all and i didn't need to cut my sims down.
result!
Does someone know of a way I can tell if my phone is used or refurbished? I just got a Vibrant through a T-Mobile store and it was sold to me as new but I feel it might not be...mainly because as the rep was setting it up before handing it over the home screen icons were all scattered about and when I opened doubleTwist player to check it out there already was a device name set in the Settings menu. I tend to be mistrustful of phone carriers in general so my paranoia may be ill-founded. This is my first smartphone and I am definitely a "noob" to androids. Thanks everyone.
Could possibly be some foul play. When did you get it?
Does it have scratches?
Is it possible to call T-Mobile and ask them if the phones imei has ever been used by another sim?
Either way, if you just got the phone, ask them to exchange it for you, and tell them not to open the box, you will open it yourself.
most likely you purchased a phone from a "authorized dealer" usually in cases like that when a person buys a phone they have xx days to return it. authorized retails (some not all) will resell that "gently used" device as new. I haven't heard this happening from T-Mobile Corporate stores. Check for wear backplates, battery and surrounding area, screen and connector pins for the micro usb plug. if everything looks up to par don't worry about it.
Yeah I was a pretty annoyed that the clerk was setting up the phone and I had to tell them I wanted to see what they were doing. The phone looks new and all the accessories were still in their respective 'bags'.
I did purchase the phone from a tmo corporate store. I also posted on doubleTwist's support forum and found out that a default name (a random Star Wars or Dune character name) is automatically set if you aren't logged into a gmail account during setup, which I didn't have. The other item of concern is the pin2 code to access the Fixed Dialing Number menu is already set and I didn't do it. Calling tmobile support tonight to find out what's up with that. I'll post here what I find out. Thanks.
So I called tmobile customer support to ask about the pin2 code but it was after hours. I did find out from the user manual that you DO have to get this code from your carrier if your sim card supports it. I also successfully registered (after several attempts) my phone with the IMEI code on the Samsung site. I think I've been a little paranoid about this and actually received a new phone like I should have. Doesn't hurt to be a little skeptical though, eh? Thanks again to SamsungVibrant and boystuff for your responses.
We all know that the GN2 from Verizon has a ton of features disabled such as:
Blocked or added by Verizon:
- Permanently on Wifi Mode
- Bubble Notifications on Lock Screen
- Blocking Mode
- H+ network support (Yes this is truly a world phone if they wouldn't block it)
- Sim locked
- Locked Bootloader
- S Planner Widget (God I want to know why?)
- Can't continually scroll in Touchwiz but you get stopped on either side
- Tons of Bloatware
- Verizon Logo on Homebutton (Really not much of a problem just they were the only ones that did it)
- Multi-window was limited to 7 apps
- Photo Editor
Since I was in the mood to dig deeper and get answers I decided I would contact Verizon and see what they have to say to that. After getting nowhere with them I was told to contact Samsung since they were in charge of the whole affair.
For all your amusement I have included my email/chat conversation with Verizon and Samsung. It is awesome to see how they can write so much and say so little. Things that are written in BOLD ARE COMMENTS AND EXPLANATIONS
Lucas: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
Visitor: I was directed here to you by Verizon Technical support because I had some questions regarding features that were disabled on the Galaxy Note II
Lucas: Please let me know how may I help you.
Lucas: I will certainly help you with the information available in live chat.
Visitor: Can I send you a copy of the email exchange that I send to Verizon and how they responded to me - I can copy and paste it in the chat
Lucas: Yes, you can copy and paste the chat in the live chat window. Unfortunately, live chat is not provided with the feature to send via attach files.
HERE I COPY AND PASTE THE EMAIL I SENT TO VERIZON
Visitor: To whom it may concern,
I recently acquired the Galaxy Note 2 and it is an amazing phone, however please tell me why Verizon has disabled the following features on the phone:
- Bubble Notifications on Lock Screen
- S Planner Widget disabled
- Can't continually scroll in Touchwiz but you get stopped on either side
- Photo Editor deleted I understand why Verizon is disabling certain features such as locking the Bootloader but why were the above mentioned implemented when all the other carriers have them and they don't cut into the profit margin of Verizon?
Thank you and I am looking forward for an answer! A call from someone who knows the answers to this question would be very much appreciated.
John
I OMITTED THE FULL LIST SINCE SOME OF THEM WERE OBVIOUS SINCE VERIZON WOULD LOOSE MONEY
Visitor: This is my letter that I sent to them - when you are ready I will send you their response to it.
Lucas: Please give me 2 minutes while I go thorough the issue.
Visitor: take your time. Once you have read this part I will copy and paste you the response I got from Verizon.
Lucas: Sure.
Visitor: let me know when you are ready for the response
Lucas: Please let me know the response form Verizon carrier team.
Visitor: Good morning John, I apologize for the delay in response to your email. We have been experiencing higher email volume than normal which is causing delayed responses. My name is Brittani and I definitely understand your frustration with some features that you like being disabled on your Galaxy Note 2. Wireless carriers work very closely with the device manufacturers on the products that come out. While we worked with Samsung to bring the Galaxy Note 2 to Verizon Wireless, we do not develop the software or disable features on device. That is all built into the software of the phone. A possible reason that you might see different features from carrier to carrier is that we may be operating with a different software version. I honestly recommend that you reach out to Samsung for answers as to why some things are locked down and others are not. This is not information that I have available. They would have more knowledge on the topic since they actually created the software. I apologize for the inconvenience. Have a great day! Sincerely, Brittani Verizon Wireless Customer Service
SO IN OTHER WORDS IT WAS SAMSUNG THAT DISABLED ALL OF THOSE FEATURES - HARD TO BELIEVE BUT OK I PLAY THEIR GAME AND CHAT WITH SAMSUNG
Lucas: I'm sorry for the delay. I'll be right with you.
Visitor: take your time please
Lucas: I will be right with you.
Visitor: no problem take your time
Lucas: I understand that your concern about the missing features on Verizon Galaxy S 3, this is due to the fact that as the software changes after updating the phone depending upon the previous software performance Samsung will check with the device issues and delete the features that causes the issues and update the phone to new features. - SO IT WAS A SOFTWARE UPDATE? YOU GOT TO BE KIDDING?
Visitor: No GALAXY NOTE 2
Lucas: I am sorry for the typo error, I am referring to Galaxy Note 2 device.
Lucas: In fact that update released by Samsung will check with the previous software version performance and release the update for the phones accordingly.
Lucas: This the reason the features has been deleted by the Samsung with the latest update.
Lucas: I can understand how important you feel the feature to use. However, as per recorded issues and complaints Samsung will look upon the issues and update the software to fix such issues. THIS GOT TO BE A JOKE RIGHT
Visitor: So you are telling me that the S-Planner widget which works on every major carrier and the international version of the phone but Verizon even after the latest software update to 4.1?
Lucas: Please let me know if you have any questions.
Visitor: see above question please
Lucas: Yes, I am reading your content. Unfortunately, yes. ANSWERS LIKE THIS TAKE YOUR BREATH AWAY BECAUSE THEY ARE SO HARD TO BELIEVE
Lucas: As I said the Samsung look upon the complaints and major issues with the phone depending upon the carrier, Samsung will update the phones and get the issue fixed.
Lucas: We sincerely apologize for inconvenience that might have caused to you.
Visitor: Oh no worries I know how to deal with the issue and fix it my way. Thank you for your help THANK GOD FOR ROOTING AND XDA DEVELOPERS
Lucas: You're welcome.
Lucas: If you want to report the feedback you can reach our Samsung voice support team at 1-888-987-4357, Mon-Fri: 7 AM - 9 PM (CST), Sat: 9 AM - 6 PM (CST).
Lucas: As support team is our higher support, they will look upon the issue and provide you with the solution to isolate the issue.
After this exchange it took me a while to digest this information - they really did tell me that it was a software issue! Thank God I have rooted and flashed another rom but it still bugs me how this was handled.
Would love to hear everyone's comments!
Take care and thanks everyone.
Samsung uses different features for different markets and that is limited via CSC (this includes blocking mode, infinite scrolling, bubble notififications, etc.). Verizon does not code anything. Samsung does, and while they may have done it via Verizon's wishes, they still did it. SPlanner widget was probably broken. Multiwindow is a new feature that we have on 4.1.1, everyone else in the States had to get it on 4.1.2. We probably got an older iteration of it that needs a bit of work. Again, this is a software issue that can (and probably will) be addressed in the future. Blocking Mode has been shown time and again not to work on Verizon, at least not with JB (not sure if it was there in ICS). Therefore, it is blocked on the network via CSC and some changes in SecSettings.apk. Even if you enable it, it will not work.
I don't know why you tormented those folks. Both of who you talked to are not in a position to know anything past customer service scripts and basic account maintenance.
It sounds like they told you it can possibly be fixed in a software update and you weren't satisfied with the answer.
Unfortunately these level techs don't really have the information behind the decisions all they can really do is try to pacify the consumer and offer basic troubleshooting.
I honestly didn't even realize they had stripped out so much since I was running a custom ROM on my phone within 45 minutes of owning it.
Verizon, you daft bastards.
Also,
-The device isn't sim locked.
-If there is no H+ support (I know not), it is because the band isn't supported in the hardware.
-Photo Editor is a Note 1 feature, not Note 2. Not even International has it stock.
We all know that's all bull. Why would you disable all those Samsung features (that's one of the reasons why many people want to buy these devices in the first place). I'd say we should create a new phone company called Chupacabra Mobile where we won't have problems with all this crp. lol :laugh:
tino_b said:
We all know that's all bull. Why would you disable all those Samsung features (that's one of the reasons why many people want to buy these devices in the first place). I'd say we should create a new phone company called Chupacabra Mobile where we won't have problems with all this crp. lol :laugh:
Click to expand...
Click to collapse
The list is shorter than he listed and software defects aside, Samsung limits things by markets using CSC. They planned this a long time ago considering that these limitations are even in the International software.
adrynalyne said:
Also,
-The device isn't sim locked.
-If there is no H+ support (I know not), it is because the band isn't supported in the hardware.
-Photo Editor is a Note 1 feature, not Note 2. Not even International has it stock.
Click to expand...
Click to collapse
Technically, no the Device is not sim locked but it doesn't allow you to add APN settings because Verizon wants you to pay 20 bucks per megabyte when you travel abroad. The hardware supports it - just look on Wikipedia. About the Photo Editor? From what I have seen it is on the Note 2 but I could be wrong on that one. I have it on my rom and if not it can be easily installed.
johntuck77 said:
Technically, no the Device is not sim locked but it doesn't allow you to add APN settings because Verizon wants you to pay 20 bucks per megabyte when you travel abroad. The hardware supports it - just look on Wikipedia. About the Photo Editor? From what I have seen it is on the Note 2 but I could be wrong on that one. I have it on my rom and if not it can be easily installed.
Click to expand...
Click to collapse
I have downloaded stock International roms...there is no photo editor in the Note 2 roms. So unless they are hiding it....
Besides, you can download it off the market.
The apn editor is blocked via CSC, and I already mentioned that Samsung does that for different markets. If H+ is supported by the hardware, you simply need to add the correct APN data.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
It doesn't even require you to modify the code. Two lines in my build.prop is all it took. Verizon probably has a way to enable it as well without even doing that.
Have you actually called Verizon to see if they will unlock it for overseas travel? I am guessing not.
Since my phone is rooted and flashed I can't really call Verizon. I have it enabled now so I have the possibility to travel internationally and simple switching the Sim card. For your information: I have called them before I bought the phone and I was told that it is really not an international phone and therefore they won't/can't unlock it - but still advertise it as a world phone.
What does CSC stand for?
johntuck77 said:
What does CSC stand for?
Click to expand...
Click to collapse
I don't know exactly, but best guess is Customer Software Customization. Basically, settings and changes specific to the carrier that are controlled via different change in prop files and XML files.
I'm guessing you can enable the APN editor on stock by putting the proper lines in /data/local.prop and restarting.
Country Sales Code.
adrynalyne said:
Country Sales Code.
Click to expand...
Click to collapse
Mine sounds better
imnuts said:
Mine sounds better
Click to expand...
Click to collapse
Mine sounds accurate
What are the 2 lines?
Rob
Sent from my SCH-I605 using Tapatalk 2
Maybe I am missing something...
The carrier chooses to carry the phone in their line up. Then they subsidize the cost for their customers.
If the carrier wants to modify it so they can make extra profit through the services they provide, I fail to see how that's wrong.
If the phone is being purchased outright then you have the choice to buy a factory unlocked from another source... it's usually even cheaper.
Do they make their cost back through contract alone? Sure, but they have a duty to their stock holders to churn a profit too. The more the better.
I guess my point is that I have a hard time comprehending why you would choose to grief employees over this. You can't honestly tell me that you expected policy clarification from two public companies via chat and email with first or second tier support.
Sent from my SCH-I605
Rob_Storm said:
What are the 2 lines?
Rob
Sent from my SCH-I605 using Tapatalk 2
Click to expand...
Click to collapse
http://forum.xda-developers.com/showpost.php?p=36412505&postcount=81
There was an article on Engadget about how the Motorola Atrix came to be. If you can find that article I'm sure that you'll understand that what the VZW CSR told you was bull. Verizon tells the manufacturer exactly what they want.
Now the process will be different since the GN2 is not an exclusive phone to Verizon, however the principle is still the same. The carrier is in total control. They decide what features they want their phones to have and what features they don't want to have. Google wallet is a given since Verizon has their own NFC payment service.
As for other features, they probably wanted the phone dumbed down so that their CS department won't be bothered too much on how to use blah blah.
Some ignorant abonxious customers will always blame Verizon for anything wrong with their phone even if they didn't make it. After all, Verizon wants to keep their CS reports better than other carriers. And let's be honest with each other, the general population are ignorant to technology.
I'm against this practice by Verizon, however I understand why they do it.
Sent from my SCH-I605 using Tapatalk 2
adrynalyne said:
Also,
-The device isn't sim locked.
-If there is no H+ support (I know not), it is because the band isn't supported in the hardware.
-Photo Editor is a Note 1 feature, not Note 2. Not even International has it stock.
Click to expand...
Click to collapse
I installed Samsung apps and then got photo editor there. I did notice that the note ii was not listed as a supported device when you had to select your device but I just selected the note and it installed fine and i use it all of the time. I guess I just assumed that Samsung was showing off their s pen and their own app (photo editor) in the lebron commercial and that other commercial (where it's some dude's birthday and everyone is forwarding pics they quickly edit with what looks like photo editor). I thought it was an app Verizon had dumped but now that you mention it, the note ii is not an option when you have to choose your type of device when installing from Samsung apps. I guess though it wouldn't be the first time they used an app or feature in an ad that they never ended up including on the phone.
tapa'd from my note ii
Hey guys, I'm wondering if anyone can help me out. I can receive calls, but can't make them. I've tried both wifi and cellular.
The weird thing is I called T-mobile for help and they were saying based on the IMEI I wasn't using a T-mo version and that I should get it unlocked. But it's definitely a T-mobile phone and it was working perfectly fine until today. If it was locked to some other carrier, it wouldn't have been working all this time, right?
Thanks for any help.
Where did you get your Galaxy Note 8? Did you get it from T-Mobile?
If you got it from somewhere like Ebay, then that device maybe flashed for T-Mobile, but actually came from another carrier. Check XDA on how to fix (flash) your device's cellular radio firmware to fully work with T-Mobile (that is if the IMIE number is not locked, due to previous owner's fault, like not fully paying for the Note 8, theft, etc).
If you got this device from T-Mobile, then do a manufacture warranty exchange with T-Mobile. You can request this over a phone call to T-Mobile support. Then they will send the replacement device to a T-Mobile store near you for you to do the exchange.
Always better to get your device from a trustworthy place, like your carrier's store/website/customer support phone call.
When getting a "smartphone" device from places like Ebay, you need to ask yourself why are they doing this. Why are they getting rid of a flagship like the Galaxy Note 8 so early on? If I was going for another flagship right now I would still keep the Note 8 for its unique features. So I would be suspicious of somebody giving rid of this device (Note 8) so early on. Why are they selling it for such low price right now? These are my thoughts on someone selling Note 8 right now (at this point in time) for low price: Good likelihood they messed it up by trying to root/flash ROM/flash carrier modem radio firmware, they don't want to fully pay the device off (so the device is no use to them), or they stolen the device.
Human beings are not dishonest all the time, but it does beg these questions to be asked and answered. Be so very careful in trusting people like this. Personally I wouldn't trust someone in this situation, but that is just me. Remember that they are not doing this because they are amateurs. They are very good in winning your trust.
Just saying!
JaguarXT said:
Where did you get your Galaxy Note 8? Did you get it from T-Mobile?
If you got it from somewhere like Ebay, then that device maybe flashed for T-Mobile, but actually came from another carrier. Check XDA on how to fix (flash) your device's cellular radio firmware to fully work with T-Mobile (that is if the IMIE number is not locked, due to previous owner's fault, like not fully paying for the Note 8, theft, etc).
If you got this device from T-Mobile, then do a manufacture warranty exchange with T-Mobile. You can request this over a phone call to T-Mobile support. Then they will send the replacement device to a T-Mobile store near you for you to do the exchange.
Always better to get your device from a trustworthy place, like your carrier's store/website/customer support phone call.
When getting a "smartphone" device from places like Ebay, you need to ask yourself why are they doing this. Why are they getting rid of a flagship like the Galaxy Note 8 so early on? If I was going for another flagship right now I would still keep the Note 8 for its unique features. So I would be suspicious of somebody giving rid of this device (Note 8) so early on. Why are they selling it for such low price right now? These are my thoughts on someone selling Note 8 right now (at this point in time) for low price: Good likelihood they messed it up by trying to root/flash ROM/flash carrier modem radio firmware, they don't want to fully pay the device off (so the device is no use to them), or they stolen the device.
Human beings are not dishonest all the time, but it does beg these questions to be asked and answered. Be so very careful in trusting people like this. Personally I wouldn't trust someone in this situation, but that is just me. Remember that they are not doing this because they are amateurs. They are very good in winning your trust.
Just saying!
Click to expand...
Click to collapse
Thanks for the reply. I bought it from someone on Swappa. He sent me the receipt with it. It was purchased from Samsung.com. The box it came in had the T-mobile logo and everything so it's weird that the IMEI isn't registered with them.
To update my situation, I tried starting in safe mode and was able to make calls so I'm told it's a third party app causing the problem. Not sure which it is since I haven't installed anything new in a while.
First do a "Factory data reset". See if that gets rid of the problem. Hopefully that would get rid the the app that is causing the issue. I just remembered that substratum (including sungstratum - Samsung addon) did weird things like this to my Galaxy Note 8. I had to do a "Factory data reset". Then install all the apps one by one, since both Google and Samsung backups had substratum within it. So I couldn't use either backups. For that reason I stay away from substratum stuff.
It is not abnormal for Samsung direct bought devices to have IMIE number not registered with carrier. Usually not a problem with T-Mobile.
If problem still exists then have the seller contact Samsung to let them know that he gave the device to you. He can say it was a gift to you. Remember to tell him to give your information to Samsung. Once that is done, then you can can get support from Samsung.
Again, if you got the device from T-Mobile this problem would have been solved so much easier and quicker. Next time think about getting the device directly from the carrier.
I think I made a big mistake buying this tablet. I got the Chinese version because I happened to be on a business trip in China at the time of release and there were no decent 8 inch devices with LTE (att) on the market in the states.
I am still on the original unlimited data plan that came out with the iPad 1 for 29.99 a month.
Everything seems just a little difficult when it comes to this tablet. But right now my issue is that it keeps disabling Google Assistant and turning on something called iflytek.
I can't figure out how to delete that app or to even keep Google Assistant as the default assistant. If anyone can help I greatly appreciate it.
I'm so tempted to sell this thing but there is nothing in the 8-inch category with LTE that has any thing resembling decent specs.
Google is banned in China, it appears that this is their domestic replacement for Google Assistant. You need to root (some other members will be more help on this) your device and flash it with a global ROM I suspect. I think you will not be able to buy equipment off the shelf in China that has Google installed on it.
A side note, I once had the bad experience of buying a Asus Zenfone 3 in Singapore and I found that I cannot use it fully in the UK because of missing LTE bands. Since then, I had learnt not to buy such equipment from outside my home country unless I am 100% sure it has the right hardware (and software) to be used at home. I had replaced the ZF3 with a Axon 7, making sure it is the A2017G model instead of the A2017 or A2017U models which both will not work properly in the UK.
gingi999 said:
I can't figure out how to delete that app or to even keep Google Assistant as the default assistant. If anyone can help I greatly appreciate it.
Click to expand...
Click to collapse
This late reply might be able to help other users that have a similar problem. (Under EMUI 8) got to settings-> apps and notifications-> Default apps-> Assistance & voice input-> assist app and select google from the drop down menu.
I anyone has a suggestion on how to stop the assistant from popping up with the swype from bottom gesture (other than disableing "assist app") or changing the activation gesture I'd appreciate it. Currently I have to disable google assistant because I get too many false activation just scrolling up on pages.
gingi999 said:
I'm so tempted to sell this thing but there is nothing in the 8-inch category with LTE that has any thing resembling decent specs.
Click to expand...
Click to collapse
Yep, even in 2020 the 8" android tablet segment is woefully small. I wish Samsung would bring back a high end 8" option (I really enjoyed the S2 back in the day).