Huawei Mate 10 pin locked display How can UNLOCK - Huawei Mate 10 Questions & Answers

Hello i have an Huawei Mate 10 pro and my children lock accidentaly my display with pin.
My phone is locked with 6 digit pin.
Now if i try to put pin , after i type and is not good it say to try after 24 hours.
I have over 20 000 photos in the memory of phone, i do not have sd card, so i need to recover all my photos.
How can i unlock my phone and recover my photo?
I read about the possiblities of recover the pin over the google account, but on the display i do not hace this option.
ON the display i have only pin, emergency and back buttons.
Is any way to recover my photos ? or unlock my pin ? and to not erase photo from internal memory ?
I don't know what version of android i have, 8 or 9.

focsaciprian said:
Hello i have an Huawei Mate 10 pro and my children lock accidentaly my display with pin.
My phone is locked with 6 digit pin.
Now if i try to put pin , after i type and is not good it say to try after 24 hours.
I have over 20 000 photos in the memory of phone, i do not have sd card, so i need to recover all my photos.
How can i unlock my phone and recover my photo?
I read about the possiblities of recover the pin over the google account, but on the display i do not hace this option.
ON the display i have only pin, emergency and back buttons.
Is any way to recover my photos ? or unlock my pin ? and to not erase photo from internal memory ?
I don't know what version of android i have, 8 or 9.
Click to expand...
Click to collapse
there is no way you can unlock display without wiping every thing
if you can connect it via hdmi-type c may be chances to get unlocked

You can also return the phone to its owner. They should be able to unlock it.

Exactly...
Gilberticus said:
You can also return the phone to its owner. They should be able to unlock it.
Click to expand...
Click to collapse
You took the words right out of my mouth, the whole "my children accidentally set a pin" story was pretty fishy. Hopefully the owner reported it stolen so the IMEI can be blacklisted.

focsaciprian said:
Hello i have an Huawei Mate 10 pro and my children lock accidentaly my display with pin.
My phone is locked with 6 digit pin.
Now if i try to put pin , after i type and is not good it say to try after 24 hours.
I have over 20 000 photos in the memory of phone, i do not have sd card, so i need to recover all my photos.
How can i unlock my phone and recover my photo?
I read about the possiblities of recover the pin over the google account, but on the display i do not hace this option.
ON the display i have only pin, emergency and back buttons.
Is any way to recover my photos ? or unlock my pin ? and to not erase photo from internal memory ?
I don't know what version of android i have, 8 or 9.
Click to expand...
Click to collapse
That's what all jealous, possessive significant others say, too... Hhhmmmm, anyways, I wrote to tell you you are in the wrong section but that doesn't matter anymore because what you've been told stands and most likely made account, posted, no go, bye!

Wrong judgement ! I have all the paper, invoice, warranty..yes is in warranty still, all with my name...so before you talk,, you can ask if the phone is stolen or not, so in my case the phone is mine, accident is happen.
I talk with somebody in my town and he told me is possible to save my photo..i will return when i resolve or not.

PIN
focsaciprian said:
Wrong judgement ! I have all the paper, invoice, warranty..yes is in warranty still, all with my name...so before you talk,, you can ask if the phone is stolen or not, so in my case the phone is mine, accident is happen.
I talk with somebody in my town and he told me is possible to save my photo..i will return when i resolve or not.
Click to expand...
Click to collapse
Since you have to go into settings, select that you want to secure it with a PIN and enter it TWICE that pretty much makes it IMPOSSIBLE to "accidentally" secure it with a PIN without you knowing exactly what you are doing. So that makes your story about your "kids" accidentally setting a PIN pretty much just garbage. On another note however, the chances of you getting into the data on the phone is slim to none as everything is encrypted on the mate 10 pro so even if you hook it up to a computer at best all you will get is gibberish.

revjamescarver said:
Since you have to go into settings, select that you want to secure it with a PIN and enter it TWICE that pretty much makes it IMPOSSIBLE to "accidentally" secure it with a PIN without you knowing exactly what you are doing. So that makes your story about your "kids" accidentally setting a PIN pretty much just garbage. On another note however, the chances of you getting into the data on the phone is slim to none as everything is encrypted on the mate 10 pro so even if you hook it up to a computer at best all you will get is gibberish.
Click to expand...
Click to collapse
Tell me about it! Look at my phone (and you know what the pink means) and I've been trying for months! Last this morning! It seems as if i blink, that's it, wiping again
Sent from my OnePlus6T using XDA Labs

revjamescarver said:
You took the words right out of my mouth, the whole "my children accidentally set a pin" story was pretty fishy. Hopefully the owner reported it stolen so the IMEI can be blacklisted.
Click to expand...
Click to collapse
I don't think it's a thief, i think it's a person who pays the lines for the whole family, and thus they are in his/her name, BUT that phone belonged to the significant other.
Sent from my OnePlus6T using XDA Labs

Could be
culiacanazo said:
I don't think it's a thief, i think it's a person who pays the lines for the whole family, and thus they are in his/her name, BUT that phone belonged to the significant other.
Sent from my OnePlus6T using XDA Labs
Click to expand...
Click to collapse
Could be, I've seen both on here.

Related

[Q] Need to regain access to a previously-stolen password locked Galaxy S III

Okay, so it's a bit of a long story but there's a woman I work with who had her virtually-new Samsung Galaxy S3 stolen by her recently-split husband last year. We all knew it was him, but we had virtually no evidence, other than it's disappearance. Anyway, so this woman recently was in his now-separated husband's flat & was rooting around. She found a Samsung Galaxy S3, smartly took a picture of the IMEI & left it. She knew it was hers, but wanted to be 100% sure. She went home, checked the box, & of course they did match. The next day, she went back to his house & manipulated the situation so that she could find enough time on her own to go take the phone back without him knowing. So she brings it into work with her the next day. The problem is, the phone now has a password lock on it. She then spent the night trying to guess the password, but to no success.
So, me being the tech guy that I am, she asked me to try to get into it. I said, the easiest way would be for me to wipe it & factory reset it, but that she would lose all of her information. She doesn't want me to do that. She wants to get pictures & stuff of her / their kids off the phone, as well as look into who her ex-husband had been talking to / see who knew about him stealing the phone. So, I said it should be possible. However, I'm not a hugely great phone guy. I'm good with computers, but not so much phones.
So, we spent the day trying various exploits found on Google or YouTube but to no success. There was one method where we had a little success where we turned the phone on > Emergency Call > Emergency Contact > Press Home > Press Power > Unlocked home screen in then meant to appear. It never did. Although we could get it to quickly flash whatever was on the home screen (which was a picture of her / their kids, which she'd set to the phone before it was taken).
So without any of those methods working, I'm tasked with now getting into the phone at home. I have no idea whether USB debugging is enabled, I would assume not. We are unable to reset the password via Google Recovery or anything because we're never offered the option. As I say, she doesn't want me to wipe the phone. But there has to be a way to get into it otherwise, either through brute force, or one of those other password cracking methods possibly?
There was a technique I found on Google at work, something about connecting the phone to your computer via USB then trying to do some stuff from command line or through a Linux distro, which I need to re-find & try.
But alas, does anyone here have any methods or know any ways that I could get around this password lock?
I have to say though, I'm glad it's not that simple (atleast it appears so, anyway) to get around one of these passwords. Makes me feel a little safer for my own Galaxy S3! haha
Hey
You said u tried the Google account method right?
If that's not working try to flash philz recovery and from that you can access the contents of the internal SD card..
U can also TRY to use the custom back up option offered by his recovery and then custom restore the data..
I can't assure you that it will work but you can try it..
Best of Luck
-tchindalia
Sent from my GT-I9300 using xda app-developers app
We did not try a Google account method, I don't think? Think we tried to log in to the ex-husband's Google account on my iPad for some reason (can't remember why now tbh) but we could not guess his password. He's apparently changed it since they split.
Won't flashing the phone wipe everything that's on it?
Hey
Not if your just flashing a recovery..
Just youtube for some videos on this...
I had see one some time back..
Sent from my GT-I9300 using xda app-developers app
Benaholic said:
Okay, so it's a bit of a long story but there's a woman I work with who had her virtually-new Samsung Galaxy S3 stolen by her recently-split husband last year. We all knew it was him, but we had virtually no evidence, other than it's disappearance. Anyway, so this woman recently was in his now-separated husband's flat & was rooting around. She found a Samsung Galaxy S3, smartly took a picture of the IMEI & left it. She knew it was hers, but wanted to be 100% sure. She went home, checked the box, & of course they did match. The next day, she went back to his house & manipulated the situation so that she could find enough time on her own to go take the phone back without him knowing. So she brings it into work with her the next day. The problem is, the phone now has a password lock on it. She then spent the night trying to guess the password, but to no success.
So, me being the tech guy that I am, she asked me to try to get into it. I said, the easiest way would be for me to wipe it & factory reset it, but that she would lose all of her information. She doesn't want me to do that. She wants to get pictures & stuff of her / their kids off the phone, as well as look into who her ex-husband had been talking to / see who knew about him stealing the phone. So, I said it should be possible. However, I'm not a hugely great phone guy. I'm good with computers, but not so much phones.
So, we spent the day trying various exploits found on Google or YouTube but to no success. There was one method where we had a little success where we turned the phone on > Emergency Call > Emergency Contact > Press Home > Press Power > Unlocked home screen in then meant to appear. It never did. Although we could get it to quickly flash whatever was on the home screen (which was a picture of her / their kids, which she'd set to the phone before it was taken).
So without any of those methods working, I'm tasked with now getting into the phone at home. I have no idea whether USB debugging is enabled, I would assume not. We are unable to reset the password via Google Recovery or anything because we're never offered the option. As I say, she doesn't want me to wipe the phone. But there has to be a way to get into it otherwise, either through brute force, or one of those other password cracking methods possibly?
There was a technique I found on Google at work, something about connecting the phone to your computer via USB then trying to do some stuff from command line or through a Linux distro, which I need to re-find & try.
But alas, does anyone here have any methods or know any ways that I could get around this password lock?
I have to say though, I'm glad it's not that simple (atleast it appears so, anyway) to get around one of these passwords. Makes me feel a little safer for my own Galaxy S3! haha
Click to expand...
Click to collapse
If he lets her into the house so easily then:
1- HE didn't steal the phone because he felt no need to hide it
2- The "woman" is invading the guy's privacy and checking personal info without consent
3- Seeing who he talked to is a typical behaviour pattern of someone who is invading someone's privacy for ill intentions
4- the "woman" can always request for the guy to share the kid's photos and other stuff. No need to snoop around
To the OP:
If you do help this person break into the phone and turns out it wasn't hers, then you are aiding in a possibly criminal activity.
If he did steal, then all the best to you. Otherwise; Beware of the LAW.
~ RazorMC
RazorMC said:
If he lets her into the house so easily then:
1- HE didn't steal the phone because he felt no need to hide it
2- The "woman" is invading the guy's privacy and checking personal info without consent
3- Seeing who he talked to is a typical behaviour pattern of someone who is invading someone's privacy for ill intentions
4- the "woman" can always request for the guy to share the kid's photos and other stuff. No need to snoop around
To the OP:
If you do help this person break into the phone and turns out it wasn't hers, then you are aiding in a possibly criminal activity.
If he did steal, then all the best to you. Otherwise; Beware of the LAW.
~ RazorMC
Click to expand...
Click to collapse
OP alr said the imei matched so the phone is the woman's. Unless tat was a lie.
To the OP, have u tried samsung's "find my mobile"?
Sent from my GT-I9300 using xda app-developers app
JellyYogurt said:
OP alr said the imei matched so the phone is the woman's. Unless tat was a lie.
To the OP, have u tried samsung's "find my mobile"?
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Like I said, if it was indeed stolen, then I wish the OP luck.
I'm just curious why the person never approached the police with proof of ownership instead of trying to bypass the security.
Cheers :good:
~ RazorMC
RazorMC said:
Like I said, if it was indeed stolen, then I wish the OP luck.
I'm just curious why the person never approached the police with proof of ownership instead of trying to bypass the security.
Cheers :good:
~ RazorMC
Click to expand...
Click to collapse
I can't remember the reason she believed the phone was stolen, to be honest. The reason she had access to his house, was because they have kids together. She had gone to go drop the kids off, or pick them up. For some bizarre reason, I don't know why, he left her in the house alone after he went to take them to school (telling her to lock the door when she leaves). She took that opportunity to look around the house for the phone, as he'd never previously admitted to taking it but she was sure he did.
She found the phone, took a picture of the IMEI, went home to match to the IMEI on her box & it saw that they were the same. She's shown me the picture as well. confirming that it was indeed her phone, she then went back to her ex's flat the next day (because he was going to come along to their daughter's birthday). Just as they were about to leave, she says she needs the toilet. So, she runs back upstairs & grabs the phone without him knowing.
I think the reason why she never went to the police about it is because he was trying to get citizenship to remain here in the country, & she didn't want something like this to jeopardize whether she's in a relationship with him or not; they do still have kids together. Sending him back to Kenya over a phone wouldn't do anyone any good.
JellyYogurt said:
OP alr said the imei matched so the phone is the woman's. Unless tat was a lie.
To the OP, have u tried samsung's "find my mobile"?
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Which "Find my mobile" thing are you on about?
---------------------------------------
I appear to have found a way to bypass the lock screen via the ADB, but I think it only works for a lock pattern. Anyone know or have any ideas what to do for a password?
http://forum.xda-developers.com/showthread.php?t=2237382
For hours now I've been trying alsorts of stuff, from doing things via terminal, trying to do things through recovery, & alsorts to no success. However, I did find one solution that worked:
http://forum.gsmhosting.com/vbb/f77...-pin-reset-no-root-no-usb-debug-free-1722271/
Was posted here on XDA Developers as well, but the thread was closed. Many virus programs do immediately notify that the program contains viruses / trojans, but not sure if they're false positives? Anyway, disabled AVG & it worked like a charm! So, if anyone else needs similar help, maybe try this?
Alas, suppose this thread can be closed now.
^^ That malware had stopped working and that is why it was closed on other site as well.
~ RazorMC

New here and have a problem with my old Samsung J7 Max as well.

Aight so I have this Samsung Galaxy J7 Max that I've been trying to unlock for more than 2 years now. I of course, don't want to lose the super important data it holds. It got locked out randomly and hasn't been able to take up the pattern I had put on it till date. I'm absolutely sure no one changed its lock screen pattern and its the phone that is unable to recognize the exact same password it had before this happening. I got hold of it today and yet again, started looking for solutions on YouTube and the internet itself. After all of my research, one thing is clear. There is only one way that the pattern lock can be removed in such a condition; by deleting this system folder called gesture.key that lies within the phone itself. I am by no means a nerdy software dev or something but I do have very little knowledge about these workarounds. I used an ADB via a cmd terminal to contact my phone. But it turns out that due to my usb debugging setting not being turned on in my phone, the adb didn't have the required authorization to make any changes to the target. I then got my phone into stock recovery mode and chose the Install through ADB option there. Now when I input the command adb devices, the prompt showed me my device ID, but instead of the "unauthorized" indicator beside it, it now had the indicator "sideload". I had no idea of what had to be done when such happens, so I tried the adb shell > cd data/system > su > rm *.key [taken from an XDA forums thread] commands again. But right on the second step it displayed error this time. I have tried using a key eraser via sd card too, but it just doesn't happen, the sd card folder in the stock mode does not display the contents of the folder.
Now the phone isn't being an obstacle in my life right now, but I really hope there's a way to fix it. Early help would be appreciated. Thank You.
If the data is super important why isn't it redundantly backed up?
Having a set lock screen and storing data on the OS is a sure fire way to lose data, eventually.
Maybe you'll get lucky... is that drive encrypted?
If not it may still be corrupted and unusable.
Don't put yourself in this position again... been there, done that
@blackhawk As I said, this was an absolutely random incident, had never even thought this could've been the case someday. Its not like the phone crashed and then this happened, I turned off my phone's display and the next time I woke it up, the pattern wasn't working anymore. Furthermore, the timed attempts that happen after 5 incorrect tries wasn't existing anymore. Now it could be that someone did get the timed attempts wrong as well [it isn't my own phone]. But I really don't see any other reason to that occurrence.
About the backups, I mean cmon, I was 15 back then, a medico student even more so. I never got my hands around backing up anything. But yes, have been backing up every single bit of data within these two years.
The storage drive shouldn't be encrypted. It was a regular phone bought online that had pdfs, images, recordings and videos stored. The google account was not that of the owner either! It was my uncle's account that was being used ever since he bought it. And since there was never a problem having used his account for quite a while, we never cared to change it to a new google account. Now my uncle's google account itself handles another device, his own phone, exact same model, Galaxy J7 Max. I have tried using his account at the Google Find My Device app to locate and unlock the phone that way [I hope you know it has the three options Ring, Secure and Erase Data]. But it happens so that the Secure phone with password option only for devices that have been lost and don't have a security lock already setup, which wasn't, unfortunately, my case. So that option was greyed out.
For the data corruption, you might be correct. But that phone still does receive SMS texts, calls, whatsapp texts and other notifications. They just don't show up on the lock screen anymore. I honestly had the "Screw the data, I'll erase it anyway" thought yesterday, but during my latest tries, I found the XDA forums website to be quite helpful. Had not it been the damn USB debugging, the solution I approached from this forum would've got the job done in a couple minutes. Again, if the data might've gone corrupted, I will erase the data [I mean I would have to]. But this little glimmer of hope that I experienced yesterday is what is preventing me from doing that. I really hope there is a fix to my situation.
@Chinmay47
a phone can get booted into these modes
Normal ( AKA Android OS )
Recovery
Fastboot
Sideload
EDL
Sideload mode is used to flash OTAs and/or ROMs.
Recovery mode allows you to perform some ADB actions as e.g. pull userdata, but this reqires ADB ( read: USB debug ) got enabled.
So my guess is you can't recover phone's userdata at your own, this would have to be done by an external service who can pull out phone's internal SD-card and has the forensic tools to read it.
@jwoegerbauer Surprisingly the idea of taking the phone to a forensic service struck me yesternight too. As you mentioned, since I can't recover the phone's data myself, all tips and tweaks on the web should now be struck off of my list of solutions. I'll leave the data to some forensic services then. Let's hope the recovery is worth the hassle. The thread is still open to more suggestions though. Thanks for the replies everyone. Really appreciate it!
Chinmay47 said:
@jwoegerbauer Surprisingly the idea of taking the phone to a forensic service struck me yesternight too. As you mentioned, since I can't recover the phone's data myself, all tips and tweaks on the web should now be struck off of my list of solutions. I'll leave the data to some forensic services then. Let's hope the recovery is worth the hassle. The thread is still open to more suggestions though. Thanks for the replies everyone. Really appreciate it!
Click to expand...
Click to collapse
It not a card they can pull. More than likely it's on a BGA chipset, the hardest kind there is to work with.
If they can't access the data on/with the mobo they will have to unsolder the chipset without damaging it then put it into a test jig or another mobo (after pulling that mobo's matching chipset).
If they can access the data on the mobo, not so bad. Otherwise not so good.
Let us know how this plays out for you.
Here's one I found showing you this complex procedure: https://flashfixers.com/recover-data-dead-phone-chip-off-data-recovery/
They may be able to help you, but I have no personal knowledge of this company.
blackhawk said:
If they can't access the data on/with the mobo they will have to unsolder the chipset without damaging it then put it into a test jig or another mobo (after pulling that mobo's matching chipset).
Click to expand...
Click to collapse
Actually thought of this idea right after a couple days from the beginning of the problem. Yes its gonna take loads of precision and patience but it does sound doable. Maybe that's what is gonna be the last option for the forensic service too in case, god forbid, they aren't able to do it the "simple" way. Can't say yet, but I'm gonna keep this thread updated with all the developments that take place.
Chinmay47 said:
Actually thought of this idea right after a couple days from the beginning of the problem. Yes its gonna take loads of precision and patience but it does sound doable. Maybe that's what is gonna be the last option for the forensic service too in case, god forbid, they aren't able to do it the "simple" way. Can't say yet, but I'm gonna keep this thread updated with all the developments that take place.
Click to expand...
Click to collapse
If they need to remove the chipset the chances of failure increase. Flash memory retension is generally good for 10+ years but it may be damaged in the removal process if so, snake eyes.
Get price quotes up front for the whole process.
Once they got the phone, they got you by the balls. Not saying they aren't trustworthy but feel them out. If it's a couple hundred and you get the data back, you did good.
No idea of the cost though, my guess is $400-1000+ especially if they need to pull the chipset.
That's high risk even if they do it by the book.
If their policy is no data, no charge... expect higher rates to cover their loses.
@blackhawk All of that sounds kinda terrifying if you ask me. Well I mean, there is always a first option that can be tried without any mentions of pull-aparts. Yet I will surely judge the person well before I hand my device in his hands. I would try my level best to not take it to the critical stage, but if it needs be and there is a really high chance of losing my data, I can factory reset my data at home by myself too can't I? Future shall tell I suppose.
If you factory reset it all data will be lost.
It will not be recoverable!
If you want the data you will need to use a service like I showed you. They will need physical access to the phone to recovery the data.
The phone may be scrape afterwards
@blackhawk Sure does look like it would be! But paying to get your phone reset for you is way to harsher than doing it yourself. It is only in case the data is nearly impossible to recover that I'll reset the phone myself.
Chinmay47 said:
@blackhawk Sure does look like it would be! But paying to get your phone reset for you is way to harsher than doing it yourself. It is only in case the data is nearly impossible to recover that I'll reset the phone myself.
Click to expand...
Click to collapse
Reset? Most likely destroyed.
Do you really want the data?
blackhawk said:
Reset? Most likely destroyed.
Do you really want the data?
Click to expand...
Click to collapse
I actually do though. But well, if it ain't coming back then why wish for it. Yeah the data was really important.
Chinmay47 said:
I actually do though. But well, if it ain't coming back then why wish for it. Yeah the data was really important.
Click to expand...
Click to collapse
Call them up and see what they say.
Since it's not physically damaged they may be able to access it none invasively.
blackhawk said:
Call them up and see what they say.
Since it's not physically damaged they may be able to access it none invasively.
Click to expand...
Click to collapse
I'll do that and report back ASAP. Thanks for the help sire!

Question How to Hard Reset without PIN

Dear all,
I've bought a second hand zenfone 8 flip. After Hard Reset I have to enter the old PIN to continue. The problem is the seller doesn't have the PIN and is not willing to take the phone back. ASUS is not willing to help because I bought it second hand.
I already flashed with raw firmware, and did a hard reset. The screen shows /data and /metadata are formatted but this is still coming up.
Any ideas?
You buy it with a MC or Visa?
Have the bank do a charge back... and return it.
Buy from trusted vendors always and only.
You can try something sent here: [Android][Guide]Hacking And Bypassing Android Password/Pattern/Face/PI | XDA Forums (xda-developers.com)
However. if none of them works you're locked out and you need the PIN of the previous possessor.
Haven't had that with my zenfone 8.
Thanks a lot!
Will give it a try.
Tried all of the methods without success.
Also tried "sudo fastboot -w" with result "erase not possible device locked"
It seems like there is some kind of the that prevents using the fone after hard/factory reset without the old pin.
One can see a lock on the top left during the setup process after factory reset.
Just strange enough my zenfone 8 didn't have that.
Any other ideas
Google it. I see a bunch of potential fixes when I do...
Any solutions beyond what you already got here will likely violate XDA's forum rules. Lots of stolen devices out there and XDA doesn't support that type of hacking. Not saying you stole it or that it was stolen, but you can see the problem this presents.
The real issue is with the vendor, personally I make them eat the device up their backside. Don't make this mistake again as you are part of the problem. Buy from trusted vendors only and always use a MC or Visa card to pay for it. Cover your six.
As I always used CM, Lineageos or other custom roms on used phones I never encountered FRP before. Thank You for the hint.
You are also right that this is strange behaviour from the seller.
As there seems to be no possibility to unlock like ZF8 I will try to return the phone although it is really nice.
Thank You for Your help

Please help if possible

I have an old AT&T Asus 9020A tablet. I got them new years ago thru my phone plan with AT&T. It wasn’t used much and is like new still.
Anyway, I take care of my mother and she likes games and painting by numbers on her iPad but she broke it and screwed up her charging port. I want to fix this tablet up for her.
I bet it wasn’t used 2 months and was just forgotten….I looked it up and completed a factory reset on it and wiped it clean. So I was trying to set it up and get her to painting again! It’s bout to kill her not having it..lol
I was setting it up and it wants the old email associated that was used to set it up. There is no way to remember that or even get it. I asked my daughter, she don’t remember. Anyway, are there any way I can use (reset) this tablet not knowing the old email that was associated with it? Where I can fix her up for her or am I just wasting my time? Any help would be greatly appreciated. Thanks in advance!
So it is FRP locked?
Arealhooman said:
So it is FRP locked?
Click to expand...
Click to collapse
It’s not locked. It reset ever And started the initial setup as if it was new. It just wants the old gmail for some reason before it will accept the new one. It lets me start in the setting up her account on it but is asking for the old email for verification….. I don’t have it and there is no way to remember it unfortunately. I know they are there to keep folks from stealing them and that’s great. But 10 years later…LOL Is this possible?
what you describe (verify device with google account) is called FRP lock (factory reset protection). this is same on most/all official android devices to render device useless on theft.
however, the unofficial by-pass methods vary for each device model/android version. search on YouTube.

Question How to unlock locked Zenfone?

Hello, so my intelligent mom didn't used Zenfone (her ex boyfriend's phone) for few months now and few days ago she turned phone on and ofcourse she forgot pattern to unlock and also was signed in with the ex boyfriend's email and as I am good son I tried to help her with hard reset but now phone stuck in some lock safe mode or something like that and I can't finish activation cause it's asking me either pattern or email and she don't know any of that -.-', so I came here to ask if someone can help with this so she can use that phone or there is no hope without one of two things?
Thanks in advance!
Best regards,
Christian
This sounds like FRP (Factory Reset Protection). anti-theft protection.
I think there are 2 options:
Contact ex friend, he must log in and deleted his Account from the Phone.
Or
Go to service center, but you need the invoice to prove that its your Phone.
After that your mom can Login/create a new Account.
Hermann2306 said:
This sounds like FRP (Factory Reset Protection). anti-theft protection.
I think there are 2 options:
Contact ex friend, he must log in and deleted his Account from the Phone.
Or
Go to service center, but you need the invoice to prove that its your Phone.
After that your mom can Login/create a new Account.
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thanks for fast response, but there lays a problem, I can't contact him I've tried dozen times he just doesn't answer to my messages, just seen -.-' and as a matter of fact he fled with device box and papers including invoice for phone, so I'm looking for some kind of bypass if there is any..thanks

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