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Hi guys,
New thing, i notice this on both i9100 phones (the one i sended back and the new one from today). There are like to almost same dimension parallel stains/distortions(?) on the bottom half of the screen and you can notice them only if is dark/semi-dark in the room and your phone is in front of a monitor/hdtv with a withe screen, in other conditions they can't be notice and from what i can tell they don't alter the image in any way. I will post a image from the first phone (the second one is almost the same) if you guys notice them or not, or you have a theory, please post.
Thanks.
Looks to me like a small manufacturing mark or defect in the polarising filter on the screen. I wouldn't be concerned with this, i doubt you'll ever get an LCD that doesn't have something like this.
the reason it is only showing up in front of a TV or screen is because the light coming off it is polarised. normally this shouldn't be visible, so the manufacturers aren't concerned
Somebody please correct me if i am wrong
No, i'm not concerned. I think is probably from the machine that holds the glass during production or assembly (because there are two i9100 with the same shape of the stains). I just wandered if other owners of i9100 notice the same thing with their phones, but from what i see nobody bothers...oh well, thanks anyway.
Well my phone doesn't have that. And phones I've had before haven't had that. If it doesn't bother you then that's fine...personally I'd be and would get a replacement.
These phones should be *perfect*
666fff said:
Well my phone doesn't have that. And phones I've had before haven't had that. If it doesn't bother you then that's fine...personally I'd be and would get a replacement.
These phones should be *perfect*
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Ok sir, i will play this game, lets talk facts:
- This is my second phone after returning the first phone with the same problem and some package issue.
- The two phones come from the same online retailer but diffident distributors, this means is bigger than a batch problem.
- The problem is almost identical (two stains same shape), but visible only in one condition (mentioned above) and only from a very wide angle (btw if you tilt the phone in that light and angle the stains change color from darker to lighter).
- It doesn't affect in any way, shape or form the generated image, it can only be seen with the lcd off and in a fluorescent light.
- If you return for the second time the device, you have to wait for betwin 2-10 days (again) for the service department to come with a resolve and you risk to get a money back resolve, witch mean from 4-14 days to transfer your money in your bank account and after you start from the beginning with another retailer (all retailers have the same distributors).
With all above taken into account, honestly, what would you do?
*Hellover, let's play a game*
:0
I think you're very unlucky to get a replacement with the same problem. Like I said, mine has an absolutely perfect screen, and given the fact this is an expensive flagship handset, everybody should have a perfect screen. Even on cheap phones I've never seen the poor screen QC that I've seen on the GS2, it's a shame. But NEVER accept anything less than flawless. Imagine the blob gets bigger and distorts the image somehow? You will be angry!
Personally, it would be hassle waiting for a replacement or a refund etc, but I'd much rather have my money back or a flawless phone, than hold on to a clearly flawed one. It's bothered you enough to post up on XDA about it. Seriously man, just return it. Maybe get a cheap phone and wait til the Nexus Prime comes out...
666fff said:
*Hellover, let's play a game*
:0
I think you're very unlucky to get a replacement with the same problem. Like I said, mine has an absolutely perfect screen, and given the fact this is an expensive flagship handset, everybody should have a perfect screen. Even on cheap phones I've never seen the poor screen QC that I've seen on the GS2, it's a shame. But NEVER accept anything less than flawless. Imagine the blob gets bigger and distorts the image somehow? You will be angry!
Personally, it would be hassle waiting for a replacement or a refund etc, but I'd much rather have my money back or a flawless phone, than hold on to a clearly flawed one. It's bothered you enough to post up on XDA about it. Seriously man, just return it. Maybe get a cheap phone and wait til the Nexus Prime comes out...
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GOD Damm it...man! Now i have to w8 for the "money back guarantee!!!"... i send it back because of YOU!....no man, thanks, you are right, i will settle for one with flawless everything. I attached a picture with the old one and the ex new one side by side.
I will change the retailer. lets hope third is a charm...
Later.
Well, third device, second retailer, same defect. I'm done, i didn't try the withe version but then again i don't like withe, so i will keep this one.
That sucks man. You could upgrade to galaxy nexus soon though!
Just looking for some opinions here. I currently have a Samsung Focus which was my first true smartphone. I've used a bunch though including the S2 and the iPhone 4s. I honestly think windows is the best OS out of the 3. But the 2nd gen of windows phones don't have much to offer above the focus, so I don't see it being worth it to grab a new windows phone. Also the weak marketplace is a killer especially when my friends are constantly usings apps like ptt and various *** 'with friends' games.
But I had every intention on probably sticking with a new Windows phone until I heard of this phone. Just because it offers something regular phones don't.
Advice? I'd also like opinions on the size. Not how it feels in your hand, I could care less. But how it fits in pockets, the weight... whether or not you can carry it around like you could carry your old phone.
How's the music integration? Zune wasn't fantastic but I quite liked it. I use my phone every day as my mp3 player at the gym. Does it function well? And back to the last question on size... could I fit it in a pair of gym shorts? (not cardio)
How much better is browsing on it? Do you find yourself using the internet much on it, or still always using a laptop if you have it? I thought I'd be using it all the time with my focus, but with the 3.7" screen i never do unless I'm not around a computer.
And are there any integrated bonuses that this phone has that the SII or other similar smartphones don't have? (aside from the notes app).
Thanks a lot guys. I don't expect you to answer everything but just looking for as much advice as I can get.
Its a big phone, if you gonna wear it with gym shorts, depending on the activity it could slip out of you pockets. Phone is super light, easy to fit in pockets unless you wearing skinny's. Besides the s pen options, internet looks great on it, i use it often.
Music is like any other android, but i use power amp which i recommend. As far as advantages....SIZE...the screen is just bliss and typing on it is just great for big or little fingers. Hope this helps.
I went from a Samsung Captivate to a Focus and now the Note. Honestly you might be dissapointed with the Note. Not because the phone is bad but the Windows Phone 7.5 is just soo smooth. When I used the Focus that phone never crashed, battery life is awesome and everything it did it did well.
The only knock on Windows was the lack of app support. I really missed the apps and games that I had on Android that is why I went back. In the end I might go with Galaxy S2 or Skyrocket. The only reason I will leave the Note is that it is difficult to work the phone with one hand.
If you get passed that and the size the phone is great.
Sent from my SAMSUNG-SGH-I717 using XDA
blazablaz said:
Its a big phone, if you gonna wear it with gym shorts, depending on the activity it could slip out of you pockets. Phone is super light, easy to fit in pockets unless you wearing skinny's. Besides the s pen options, internet looks great on it, i use it often.
Music is like any other android, but i use power amp which i recommend. As far as advantages....SIZE...the screen is just bliss and typing on it is just great for big or little fingers. Hope this helps.
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Yeah I'd use it for weight lifting only, so I won't be running around or anything. I weighed my focus and its over 5 ounces and supposedly the Note is about 6. So as long as it physically will fit in my pocket I think it should be ok.
What do you mean by 'aside from the pen options internet looks great'? Or were those two statements unrelated.
jev3gs said:
I went from a Samsung Captivate to a Focus and now the Note. Honestly you might be dissapointed with the Note. Not because the phone is bad but the Windows Phone 7.5 is just soo smooth. When I used the Focus that phone never crashed, battery life is awesome and everything it did it did well.
The only knock on Windows was the lack of app support. I really missed the apps and games that I had on Android that is why I went back. In the end I might go with Galaxy S2 or Skyrocket. The only reason I will leave the Note is that it is difficult to work the phone with one hand.
If you get passed that and the size the phone is great.
Sent from my SAMSUNG-SGH-I717 using XDA
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I definitely noticed the lack of 'smoothness' when messing around with the Galaxy 2 compared to my windows phone... and this is one reason I believe windows is superior... or at least has the potential to be. But there are so few things I actually do with my focus aside from text and listen to music. Screen is too small to browse, no apps to mess with. I also love customization and miss that factor with windows, so that might be fun to have an android.
Also I'm not a traveler or on the go user, so using with one hand shouldn't be an issue.
Can you guys fit the phone in all 4 jean pockets? Or only front, only back?
Think I'd get odd looks if I got a 4 point chest harness and secured it right in the center of my body? or is it not that big..
Really? You come to a Note forum and ask if you should get a Note. What is your expectation? Think we will all tell you NOT to get it?
Hell YES! Even without ICS on this phone it crushes everything. Pending you know how to mess with it a bit with a root/overclock/rom yada yada yada. Ive already gotten into 5 convos with people about it since ive gotten it last week. And all 5 after getting it in their hand said they want one .
kimtyson said:
Really? You come to a Note forum and ask if you should get a Note. What is your expectation? Think we will all tell you NOT to get it?
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notice how others gave useful info and answered some of my questions
i'm not necessarily looking for you guys to decide for me but i had a few key questions and also was wondering if there are any main points i'd be missing leaving windows, or strong points i'd be gaining going to the note.
also i watched a video where the guy was using the stylus for writing and his finger for everything else. i'd imagine you can use the stylus to click on anything you could with your finger, right?
My opinion, the primary reason to move to the Note from the Focus is simply if you want the larger form and access to more apps. As you know, the Windows OS is very efficient and functional, aimed at getting the job done with some flair but not having to constantly fiddle with the the UserInterface. It is quicker and if you like it, I'd stick with it.
My college son has owned the Samsung Focus for over a year now and he really likes it...so do I. In fact on my prior Samsung 4'5" Infuse I often used the "launcher 7" app on my 'droid to simulate a windows phone. I'm playing with it now on my Note.
I can't carry my Note like my prior phones. But that is ok with me. I do put carry it in my front left/rear pockets but when I get it the car it comes out and sits in my car. But that's ok.
Gym shorts? it would probably fit but I certainly wouldn't exercise with it...although you could job/run with it using one of those armbands.
Browsing? I use the browser all the time, it's great. Rarely use my laptop.
The pen is cool...and I use it often to take notes, draw ideas, etc. However, I think an update is needed (and supposedly coming) to help smooth out the interface.
kimtyson said:
Really? You come to a Note forum and ask if you should get a Note. What is your expectation? Think we will all tell you NOT to get it?
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+1
This is the best phone ever and Android is the best OS, period.
Opinions on size? Nothing but good, here's the highlights to spare you some time:
I have beg hands, fits me perfectly. Wife has tiny baby hands, she can hardly hold it.
You feel a little weird holding it to your head the first day or so, after that you dont notice.
Splitscreen...oh yea, one of my favorites. Go to landscape and some of your comms go split screen. Email is way easier when you have the lest on left and preview panel on right. Same for you text message screen. Theis is a great way to skim through.
Usability - The white model is a little slick on the back, can cause to slip out of your hand. Solution is a case that most use, but if your like me and like the naked look most of the time then the easy solution is full body skin. I applied a "armor Suit" which is a wet application. This typically leave a grippier almost rubber like feeling left. Awesome for the back, I can lay mine on my flat hand and almost stand it straight up and down before it slides. Some don't like the feeling on the screen but I don't mind it at all and actually prefer it now.
Pocketability- Easy, very easy actually. It's a very flat phone so I carry in back or front pocket with no problem at all. Folks that may have problems would be women who typically have smaller pockets on jeans and slacks and guys who wear skinny nut huggers.
Everyday use - Every app seems easier to use. Games are a blast since you have more room to use virtual sticks without covering most of the screen up (some awesome games on sale right now for $0.50)
Accessories - Suprisingly alot for as new as it is. Lots of metal back plates (got a green one on the way), leather cases, holsters, things of this nature. It helps that the international version has been out a little longer and there are accessories such as the dock that work perfectly fine with out AT&T version. Plus generic slips and pouches made for the Dell Streak 5 often fit our device, sometimes with very slight alterations. Generic batteries, docks, and chargers are out too. Most of these accessories are cheap. I bought a silicon cover, full film protector, 3 batteries, charger, and metal back cover, all for under $40 off amazon from several vendors and thats with shipping.
Development - It's quite slow at the moment, but it almost always is. We're all waiting for ICS (Ice Cream Sandwhich) wich some say is coming soon and others say its not. The phone functions fin with Gingerbread, it's just most of us Android addicts demand the newest OS by any means possible. It'll pick up, it always does.
hope this helped some!
---------- Post added at 09:10 AM ---------- Previous post was at 09:08 AM ----------
PS the S-Pen will make you a master at "Draw Something" game.
Draw something was what initially gave me the idea for the phone Then I started looking into it and now I'm really thinking I'm going to get it. I definitely have to go into my local store first and try it out and put it in my pockets, etc. Hopefully I can get a deal too.
I actually hope ICS doesn't come out for a little while. I like change and being able to mess around with new updates. So since this will be my first droid it'll leave me plenty of time to mess around with it, then when ICS comes it'll feel like a whole new phone once again.
And with some android devices, can't you actually load windows 7.5 on it?
I throw iron all the time wearing basketball shorts aka Gym shorts or sweatpants using my note. I will time to time use my old ipod touch that has a cracked screen being i can toss it around without worry.
But i can easily use my Note without problem in my shorts while working out. I also am a goalie for a mens ice league and have it in my pocket while i dress.
As far as carrying it around normally. Its cold by me currently so i always am wearing one of my bubble zip up vests with a zip pocket i put it in.
I also have a bad habbit of actually holding my phone in my hand wherever i go like to the store etc, etc. So i have a bad habbit of putting it down and not grabbing it and walking away . Luckily i have my GF with me most of the time to "Re-trace" my steps or ask "Do you have your phone" lol. But ive put it in my Nike swishy pants before without a problem.
Some/most people mostly those who don't actually have the phone or have even held one make it out to be like its a foot long and 3"s thick lol. Out of 5 people that i have let hold the phone. Normal sized people not Giants lol. The first words out of their mouth are either wow is so nice or wow is so light and thin.
Its even getting to the point with me the phone is starting to look normal sized!!! 5.8" screen on the Galaxy Note 2? HAaha. there is a tiny bit of room to expand the screen and not the actual device itself it seems. Like for example a good 1/4" or so if they got rid of that ugly ugly AT&T stamp on the top!
Awesome man, that's great info.
A question on the physical glass for the screen.. how is it? I'm not a fan of screen protectors. My focus had what I think they called gorilla glass. It's two years old and theres maybe one minuscule mark on it. Will the note hold up like that or will it need a protector with long term use (long term s pen use as well)?
According to everything I've read - it has gorilla glass. But it's not nearly as good for being anti-scratch as say an iPhone 4s from what I've seen. I've had mine less than a week and have tiny scratches all over the screen. I had my iPhone 4 for a year and had barely anything noticeable.
I set it down (face down - stupid I know) on my desk at work once. Scratched the heck out of it. It's a smooth desk surface so I'm not sure WTF happened. Other than that just into an otherwise empty pocket.
So either I have one with a faulty display - or a screen protector should be considered a pre-purchase item.
Ok. I'll just get one and have them put it on in store. think the main reason i hate them is i always F them up.
SGP GLAS-T
cgibsong002 said:
Awesome man, that's great info.
A question on the physical glass for the screen.. how is it? I'm not a fan of screen protectors. My focus had what I think they called gorilla glass. It's two years old and theres maybe one minuscule mark on it. Will the note hold up like that or will it need a protector with long term use (long term s pen use as well)?
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netsyd said:
According to everything I've read - it has gorilla glass. But it's not nearly as good for being anti-scratch as say an iPhone 4s from what I've seen. I've had mine less than a week and have tiny scratches all over the screen. I had my iPhone 4 for a year and had barely anything noticeable.
I set it down (face down - stupid I know) on my desk at work once. Scratched the heck out of it. It's a smooth desk surface so I'm not sure WTF happened. Other than that just into an otherwise empty pocket.
So either I have one with a faulty display - or a screen protector should be considered a pre-purchase item.
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cgibsong002 said:
Ok. I'll just get one and have them put it on in store. think the main reason i hate them is i always F them up.
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Click to collapse
Get an SGP GLAS-T screen protector they work better than anything out there. I had a SGP oliophobic film and after a week it was all scratched up from the S-pen I went an complained and they returned my money and told me about pre-order for Glas-t and it is the best screen protector ever. It is crystal clear, hard surface ( so s-pen works well with no scratching), I get alot less face oil and finger prints than other protectors (don't know why but stays cleaner) and it self installed just made sure screen was clean and droped it on by accident and it came out with no bubbles it is th most expensive protector I got but well worth it.http://www.google.com/url?sa=t&rct=...0PTkDw&usg=AFQjCNEQuEHZN7W18XKdkXZchjZgmdngXg
Just an FYI on the SGP GLAS-t -- they sell them through their Ebay store with free shipping. They also sell through Amazon - so if you have Prime you get free shipping there too. It was over $40 to buy through their site - $35 from Ebay.
JGuinan007 said:
Get an SGP GLAS-T screen protector they work better than anything out there. I had a SGP oliophobic film and after a week it was all scratched up from the S-pen I went an complained and they returned my money and told me about pre-order for Glas-t and it is the best screen protector ever.
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Click to collapse
Got mine in yesterday. I was definitely a little pessimistic about how good a glass protector would be not to mention very concerned about the one chance to get it right install. Happy to say that the install was super simple (I have a couple tiny bubbles but nothing worth crying about) and so far it's excellent for writing on the screen.
We'll see how it lasts over time - but my initial impressions are very good!
i dont know if anyones talked about this but theres this thing called liquipel (link: http://www.liquipel.com/) they supposedly make you phone almost waterproof. i say almost because in this video (link: http://www.youtube.com/watch?v=70RMWiavxj0&list=UUMgCvJ3_QahXgvwj6LjOd-w&index=1&feature=plcp) the guys iphone screen, after being submerged, doesnt work anymore. everything else does though. the water just rolls off, its pretty cool. and for 50-70$ it looks pretty good. you have to send in your phone though but in the long run could potentially save your device!
Looks interesting, but not really worth it IMHO. Like the guy in the video said, with the price point it's really only going to be worth it for the accident prone people who have gone through several phones because of water damage. Sure, if you go swimming/surfing a ton and are always forgetting to take your phone out of your pocket, this could be worth it. But if you're more just worried about accidentally spilling something on your phone or something like that, I would think a case with a screencover (like an otterbox or a titan) would more than give you enough time to get the mess cleaned up and prevent the liquid from seeping through too quickly.
BUT, it would be pretty cool to play angry birds or watch netflix in the shower/bath and not have to worry haha.
Skelente said:
Looks interesting, but not really worth it IMHO. Like the guy in the video said, with the price point it's really only going to be worth it for the accident prone people who have gone through several phones because of water damage. Sure, if you go swimming/surfing a ton and are always forgetting to take your phone out of your pocket, this could be worth it. But if you're more just worried about accidentally spilling something on your phone or something like that, I would think a case with a screencover (like an otterbox or a titan) would more than give you enough time to get the mess cleaned up and prevent the liquid from seeping through too quickly.
BUT, it would be pretty cool to play angry birds or watch netflix in the shower/bath and not have to worry haha.
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Click to collapse
yeah same thinking here, but for the same price as a otterbox or titan and no extra bulk, it could be worth it. just my 2 cents. probably wont get this, just trying to help the accident prone section of droid x2 owners
I would be careful sending your phone in as i notice theY have changed the wording on their website from waterproof to watersafe, so looks like they are trying to step away from claiming waterproofness. Also, did you see the video with Leo Laporte on iPad today? The episode was called iPad Today 91: Track Your Life, Paper app, EyeEm and from 27mins in he takes out a phone treated with Liquipel and tests it on air. At the end of the video he tests the phone again and it is totally broken (go to end of video to see). Also saw on his twitter site that he tried to get it fixed but it suffered water damage and he had to buy a new one.
Don't think I would try it.
Just a quick question. Anyone else have an issue with their screen cracking? My P9000 has developed a crack over the led. I didn't drop, knock or bump the phone. I've emailed support for advice. I'll keep this forum posted.
Update got a very prompt response. Two sentences
"Good day!
we are sorry to hear that, but screen will not crack by itself. it may have some physical damage on it."
No details of how to get a repair, that's it! Not the best customer service. I've replied enquiring about service centres, costs etc. and will update the post when I get more info. There are a few posts asking for similar details re. Screen replacement so the info will be useful for the community.
actually it's strange to think that a screen can brake by itself , can you post some pictures?
elephone customer care have already proved it's lower quality service . i don't know where you live but best solution imho is to give the phone to a local cinese phone repair shoop , here in my city there are a couple that repair - fix phones for low money and they also provide spareparts that arrive very quick and at low price thanks to it's black market channel, try to search one
I agree it's very unusual that the screen would break in this way, but I'm really very careful with all my devices and this has never happened before.
If Elephone say that this cannot happen then I'm not going to quibble, I'm more interested in repairing the phone. Sending it back to the seller for repair will be an interesting, long and probably prohibitively expensive process, but I'll make enquiries.
In other news Elephone are still working on a new ROM for the device, I took the opportunity to ask supplementary questions in my email :laugh: so the chatter on the forums about the 19/04 build being the last one can abate for a while.
The crack in question. Doesn't impair functionality and there's are no signs of impact
The only replacement display I found on the Web is this one https://m.aliexpress.com/item/32673463140.html Unfortunately I have no clue if this is an original display and if could place it on my phone by myself
Your phones has physical damage along the bottom side of the metal frame can clearly see where its been scraped. You sure it didn't drop or get dragged along something while face down? Hopefully there's an OEM replacement as its just the glass that seems to be damaged not the LCD
Thanks I wouldn't know how to even begin the repair but it's useful info.
I had a similar small crack appear on mine which had not been dropped I assumed it had been knocked whilst in my pocket, But then today i put my phone in my pocket to drive and collect the kids when i got to the school i had 3 additional cracks I assume its something to do with the size of the screen and it not flexing.
The new cracks now make it pretty tough to use the phone as they are affecting the touch functions, once i can unlock it i will take some photos to post.
Banathe said:
I had a similar small crack appear on mine which had not been dropped I assumed it had been knocked whilst in my pocket, But then today i put my phone in my pocket to drive and collect the kids when i got to the school i had 3 additional cracks I assume its something to do with the size of the screen and it not flexing.
The new cracks now make it pretty tough to use the phone as they are affecting the touch functions, once i can unlock it i will take some photos to post.
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Click to collapse
Thank you. I'd almost convinced myself that I must have knocked the phone.
Events have taken a new turn. The left hand side of the screen now creaks and pops when you press on it. If I press sufficiently hard enough it stops creaking and popping, almost as if it is correctly seated again only to literally and audibly pop out again 5 minutes later.
I will post a video later, and will be contacting elephone with evidence that there is a design flaw with the device. I'll keep this forum updated on my progress.
thats weird thats where my spontaneous crack started images attached, the bottom one is under the glass but i think was the cause of the left side one.
Adding images as attachments as well given the URLS don't seam to be showing correctly.
Mine also has a minor crack on the screen, it's in a case and has not been dropped. There is no damage to the frame at all, I'm guessing it's from being in my pocket. The phone obviously isn't as strong as mainstream manufacturers. My crack is very faint in the top right corner and you really have to look at it in a certain light to see it.
If it gets worse, I'll buy a new phone (One Plus 3) and not look at this device again
Sent from my P9000 using Tapatalk
Mine broke in my front pocket without impact. It was the aluminium frame that was bending and must have cracked under the stress. In hindsight I should have started putting the phone in my pocket the other way around. Ha ha!
YorkshiresSnipper said:
Mine broke in my front pocket without impact. It was the aluminium frame that was bending and must have cracked under the stress. In hindsight I should have started putting the phone in my pocket the other way around. Ha ha!
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I note the replacement screens have come down in price I may have to have a go at a repair.
Sent from my Z2 Plus using Tapatalk
Breaking: Samsung Galaxy S23 Ultra UK units have screen defects, Samsung replied - SamNews 24
Samsung has recently launched the Galaxy S23 Series and some users started reporting that the screen of the ... Read more
www.samnews24.com
https://twitter.com/i/web/status/1625432044581822464
Mine unit from Poland also have this... More over i found one redditor that have bended unit.. I put mine on leveled (screen side) surface and also is bended... So meny $ a issues...
Check yours...
I am not going to defend Samsung etc, however if your unit is broken, got defects, or you are not happy with something - just send it back, ask for replacement or just return it then buy new one.
It's not just his... looks like a lamination issue.
Not something you should see on a flagship display.
Rather than owe up to it Samsung is making excuses saying it's normal. Translation: there must be a lot of them with this defect...
Joloxx9 said:
I am not going to defend Samsung etc, however if your unit is broken, got defects, or you are not happy with something - just send it back, ask for replacement or just return it then buy new one.
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Click to collapse
First: If you were read article you will knew that Samsung said it is manufacturing side effect so maybe it is not so obvious to return the unit. The defect is in the same place on all reported phones... Could be hard to get one without it as guy in twitter try 2 times and both have the same issue.
Second: If you were look inside the twitter comments you will see that it is not only uk but also in usa and other regions that are affected.
Third: 23u is my primary phone, so not so easy to just return it and stay without the phone as i also use esim. And more over i can get another unit with the same defect or even they will not accept it as they mention as it is side effect of manufacturing.
Right now it is not disturbing the use of the phone, but as i know it is there it is quite not comfy...
It's really irritating that people look for this nonsense that doesn't affect the functioning of the phone one iota and then share it around and ruin everyone else's enjoyment of their devices.
I can confirm that my US Ultra has this. Never would have seen it if it wasn't pointed out.
aureum said:
First: If you were read article you will knew that Samsung said it is manufacturing side effect so maybe it is not so obvious to return the unit. The defect is in the same place on all reported phones... Could be hard to get one without it as guy in twitter try 2 times and both have the same issue.
Second: If you were look inside the twitter comments you will see that it is not only uk but also in usa and other regions that are affected.
Third: 23u is my primary phone, so not so easy to just return it and stay without the phone as i also use esim. And more over i can get another unit with the same defect or even they will not accept it as they mention as it is side effect of manufacturing.
Right now it is not disturbing the use of the phone, but as i know it is there it is quite not comfy...
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First - I read it, if you are not happy with the product, don't use it, simple. You still have 14 days to send it back if you are not happy, vote with your wallet.
Second - And? Not sure how big % of phones got that issue, but same as above applies, if people are not happy they should send units back. Maybe then samsung would acknowledge issue.
Third - No one force you to stay without phone, if you sold etc. your previous one or sent it back for trade in, then make a complain to Samsung.
And fourth, if you read my post with understanding you would get that I do not defend them. Sending back bad/wrong/broken etc product is our right, Samsung and S23 is not the only phone on the market, if you have issues with them, than feel free to buy something else.
I was angry with oneplus few years ago and guess what, I am on samsung now.
EtherealRemnant said:
It's really irritating that people look for this nonsense that doesn't affect the functioning of the phone one iota and then share it around and ruin everyone else's enjoyment of their devices.
I can confirm that my US Ultra has this. Never would have seen it if it wasn't pointed out.
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We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
blackhawk said:
It's not just his... looks like a lamination issue.
Not something you should see on a flagship display.
Rather than owe up to it Samsung is making excuses saying it's normal. Translation: there must be a $hit load of them with this defect...
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If that's what they say and your unit have it, vote with you wallet and send it back, there will be no change when people moan on this forum and Samsung keep their sales.
aureum said:
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
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This is nothing but people hunting for reasons to dislike the phone. It has zero effect on functionality and you have to really be looking to even see it. It's a nothingburger discovery some iPhone fanboy found and put on Twitter to cause drama.
aureum said:
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
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The problem is it's not supposed to be there at all. Not on my N10+'s. On a display that's not acceptable. It's a manufacturing defect and right where it's always in your face.
Worse, pretty sure Samsung was aware of this defect but they shipped them anyway. Like a brat they do what they want then make lame bs excuses for their actions. This isn't a injection molding tab Sammy, it's a screw up.
At this point there's no telling if over time it will get worse and/or spread. I'd return it for a cash refund especially at this price point, where the defect is and Samsung's condescending attitude.
but this is only visible with a strong light source, with certain angle of light with screen off. it has no impact on usability. i have seen it in the past on other curved displays
Edited by moderator to correct formatting
I upgraded to s23u with EE and i got it on 13th , 512gb ,green. Everything fine,until 3 days later when i installed a Samsung screen protector on,using a flashlight i was eyeballing for dust particles using a sticker. Right bottom corner i noticed a smudge, wiped off,still there, anyway upon close look ,in certain angle using the flashlight, i noticed this crease/bubble/dent around 4mm in width and 2mm height . To me it looks like a dent inwards rather than a bubble. Checked my pixel 7pro,nothing, checked my missus s21plus(flat screen),nothing, then i remembered i have stashed a galaxy s8(still works a take faster photos than s23u though) anything like this,screen was perfect.
Don't get me wrong, only in bright light ,shining directly on the screen you can see it. The touch screen works perfectly.
I contacted EE, the tech support said it looks like delamination or sort and could spread in time, right ,i said i do like the phone and i would like an exchange. EE delivered next day the replacement, as you guessed, same issue, this time half in size,almost not visible, but because i knew where and how to look ,i spotted it right away. Also very fine crease on the right,but almost not visible(unless you know what to look for).
Can i live with this ,yes i can,do i want to take a risk,thinking that potentially, ot could spread over thetime,hmm ,i don't. Opened a second return.
For ppl who said that this is not a big deal,remember, th ise damn phone is expensive and it should be perfect,like my previous s22ultra amd my 5 years old S8
I attached some photos 1,the first phone and 2
glad i am not that inquisitive otherwise i would still use nokia 3110
My S23 Ultra has it. Then I just realized after a year of using my S22 Ultra that this is the case as well... Guess it doesn't really matter.
nawat said:
My S23 Ultra has it. Then I just realized after a year of using my S22 Ultra that this is the case as well... Guess it doesn't really matter.
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even my old S8 has it
EtherealRemnant said:
It's really irritating that people look for this nonsense that doesn't affect the functioning of the phone one iota and then share it around and ruin everyone else's enjoyment of their devices.
I can confirm that my US Ultra has this. Never would have seen it if it wasn't pointed out.
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I'm still having trouble seeing it in these pictures, even when it's directly pointed out, lol. I'm not gonna examine my phone. It looks generally fine and I'm gonna stick with it.
aureum said:
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
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I think the issue is that most people wouldn't even notice if someone didn't point it out to them in special lighting. I think you should be able to discuss and point out anything you deem flawed. But on the other end you should also expect pushback from people who think you are just being spoiled when you have the option to return it. I have noticed it on my Galaxy S23 Ultra US version but only by looking at it in lighting. I think the device is fantastic and even with that little flaw I will keep my device since I can't really notice it since I have a case on it.
catalin78 said:
I upgraded to s23u with EE and i got it on 13th , 512gb ,green. Everything fine,until 3 days later when i installed a Samsung screen protector on,using a flashlight i was eyeballing for dust particles using a sticker. Right bottom corner i noticed a smudge, wiped off,still there, anyway upon close look ,in certain angle using the flashlight, i noticed this crease/bubble/dent around 4mm in width and 2mm height . To me it looks like a dent inwards rather than a bubble. Checked my pixel 7pro,nothing, checked my missus s21plus(flat screen),nothing, then i remembered i have stashed a galaxy s8(still works a take faster photos than s23u though) anything like this,screen was perfect.
Don't get me wrong, only in bright light ,shining directly on the screen you can see it. The touch screen works perfectly.
I contacted EE, the tech support said it looks like delamination or sort and could spread in time, right ,i said i do like the phone and i would like an exchange. EE delivered next day the replacement, as you guessed, same issue, this time half in size,almost not visible, but because i knew where and how to look ,i spotted it right away. Also very fine crease on the right,but almost not visible(unless you know what to look for).
Can i live with this ,yes i can,do i want to take a risk,thinking that potentially, ot could spread over thetime,hmm ,i don't. Opened a second return.
For ppl who said that this is not a big deal,remember, th ise damn phone is expensive and it should be perfect,like my previous s22ultra amd my 5 years old S8
I attached some photos 1,the first phone and 2
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return it and get your previous S22 Ultra.
I am not seeing it on mine but I could be blind
duckfart said:
I am not seeing it on mine but I could be blind
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It's probably present on certain batches; some will have it, others not. A major QC screw up. If the defect was minor you wouldn't be able to see it at all.
This is a defect that could effect the survivability of the glass. Glass is subject to some of the laws of hydrodynamics. This deformity causes new stress points. It may not crack there but in another area of the display, hydrodynamics. Glass is a peculiar substance with bizarre properties. Of course if it breaks Samsung will say it's your fault for dropping it.
DON'T SAY YOU WEREN'T WARNED