So I recently bought a Galaxy Note 8 for T-Mobile from someone off of Facebook for $350.
Everything seemed legit. Ran the IMEI to make sure the phone wasn't stolen, blacklisted, or still had any payments due on it. Everything came back fine!
After meeting up with the person and making the transaction I went inside, put my SIM Card in and powered on the device. So far so good. But once I got to the Google login page of the initial device setup an error message popped up stating.
"This Device was reset. To continue, sign in with A Google Account that was previously synced on this device."
Does anyone know how to either fix/bypass this???
I don't want to be out $350 and I would very much appreciate it!!!
Thank you.
CullyD123 said:
So I recently bought a Galaxy Note 8 for T-Mobile from someone off of Facebook for $350.
Everything seemed legit. Ran the IMEI to make sure the phone wasn't stolen, blacklisted, or still had any payments due on it. Everything came back fine!
After meeting up with the person and making the transaction I went inside, put my SIM Card in and powered on the device. So far so good. But once I got to the Google login page of the initial device setup an error message popped up stating.
"This Device was reset. To continue, sign in with A Google Account that was previously synced on this device."
Does anyone know how to either fix/bypass this???
I don't want to be out $350 and I would very much appreciate it!!!
Thank you.
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Click to collapse
Hey man, did you find a work around for this? Same thing happened to me!
Related
Did a ton of searching and nothing seems to pertain to my situation.
I bought a brand new samsung vibrant. It was sealed in the plastic, and was not refurbished. I deal phones, and the person I got it from clearly got it on an upgraded line and sold it to me.
I know for a fact after getting to know the person and dealing with her more that what she was doing is scamming T-Mobile by going there, opening a new account, and not ever paying for it again and running away with the phone. I discovered this when she left an active sim card in a box that had a months worth of service on it.
I sold the phone, and the guy said it says "Not registered to network"
I go to search for the network and says SIM will not let me connect. Like i said the phones brand new, never used, never unlocked, never tampered with. The other 4 phones she gave me were all fine, except this one. Clearly not dealing with the lady anymore, but wanna atleast be able to cut my losses to break even.
Thanks!
Have you tried use other sim card or try factory reset?
yes i tried both
bwyand92 said:
yes i tried both
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solved this problem??
Root it....check the 1-3 forum on vibrant Q & A its about how to root your phone then install BUSYBOX from market and the final step download GALAXY S UNLOCK (FROM HELROZ) from the market follow those easy steps and your ON 100% it will be fine
Long story short, factory reset phone. Prompted with "Phone has been reset, please enter last used Google Email and Password." So I enter in the correct information, proceed to the Terms and Agreement page, and it sends me back to the "Enter Google Email and Password." Page again. It's stuck in this loop.
I tried changing my password, factory resetting, clearing the cache, talking to Samsung rep (they said to send it into a service center), I'm just at a complete loss here.
Some research says that after you reset your password, you have to wait 72hrs before you can unlock the device again. I'm not sure if that makes sense...
Any help would be greatly appreciated. Thanks
Good luck. Smartphones have become pretty hard to crack in the past 2 years. The last thing i would maybe try is odin back to stock and try again. If that doesn't work, you should ask for a replacement. My job used to be a Samsung service center and we were told if anybody comes in with a knox or reactivation lock issue to send the unit to the head service center and they will send us back an other phone. Just like on the icloud lock on idevices, it's a huge hassle to bypass thoses locking mechanisms, and for a good reason.
polish_pat said:
Good luck. Smartphones have become pretty hard to crack in the past 2 years. The last thing i would maybe try is odin back to stock and try again. If that doesn't work, you should ask for a replacement. My job used to be a Samsung service center and we were told if anybody comes in with a knox or reactivation lock issue to send the unit to the head service center and they will send us back an other phone. Just like on the icloud lock on idevices, it's a huge hassle to bypass thoses locking mechanisms, and for a good reason.
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well I'm not necessarily trying to crack it, just get it to work properly.
Sent from my iPhone using Tapatalk
bubblebuddyi said:
well I'm not necessarily trying to crack it, just get it to work properly.
Sent from my iPhone using Tapatalk
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Well at this point brute force would be an option to consider. There are a couple of thread of users being locked out of their own phone in the Note 4 forum, i remember seeing them when i had a note 4 and it was one of the most active threads, I know it took them a few months to figure out what to do when you are a legit user, not a thief, and you're locked out of your phone because you forgot to untick the reactivation lock option after either flashing or restoring. I know there is a way, but i'm not sure where the thread is, I know it's either in the T-Mo section or the international section because these are the only 2 sub forums i visited.
You should consider checking it out, might be your only hope before bringing the unit to Samsung...and BTW, you'll probably have to fight with them because technically, this is a user mistake...at least that's how we dealt with it when I worked for Samsung. If you're lucky enough, you'll deal with a person like me that can relate to your issue and will pass it under warranty by bending the truth a bit.
EDIT: My memory fooled me, it's the Note 3 forum, not the 4
iCLoud Activation Lock Solution
Hi,
I from tihs understand that you have iCloud Actvation Lock problem, and need for you to add original owner password in your device to unlock. If you not are the original owner that only way is to use factory unlock service. I have the some problem as you and used this here: howtoiphonegeek .com and help me.
bubblebuddyi said:
Long story short, factory reset phone. Prompted with "Phone has been reset, please enter last used Google Email and Password." So I enter in the correct information, proceed to the Terms and Agreement page, and it sends me back to the "Enter Google Email and Password." Page again. It's stuck in this loop.
I tried changing my password, factory resetting, clearing the cache, talking to Samsung rep (they said to send it into a service center), I'm just at a complete loss here.
Some research says that after you reset your password, you have to wait 72hrs before you can unlock the device again. I'm not sure if that makes sense...
Any help would be greatly appreciated. Thanks
Click to expand...
Click to collapse
If you changed your password recently you should wait 72 hours and then you'll be able to unlock it with your credentials. Hope this works for you and it's your case.
Hi to all.
I'm hoping somebody might be able to help me bypass the Samsung ID and login request on this Samsung s6 edge. I did not buy this phone on eBay. I actually found this phone on the ground in a car park next to my van close to the hotel I was staying at whilst working in London. The finger print and pass lock security features were on which I've now bypassed.there was a box on the screen saying sim deactivated? If I could of I would of returned it but as I can't why let a phone go to waste.if somebody could please help I would be very greatful
I do not think anyone can legally help you, your best bet would be to return it to the carrier so they can get it to the rightful owner
Sent from my SM-G925T using Tapatalk
I's strongly advise you contact the police, from experience they will hold the handset for a short period of time and if no one claims it then it's yours.
If there is a Samsung account on the handset can you see the email address? It might be worth firing the original owner an email letting them know you have it. It's an expensive bit of kit to lose and someone will be missing it.
That said, if you are morally fine with keeping it then check this thread out...http://forum.xda-developers.com/galaxy-s6/help/samsung-account-pass-galaxy-s6-t3111916
Thank you all. but no email address is showing.the phones been wiped clean with the battery reset I could return it to an 02 shop I doubt it would find its way back to the owner down in London.reset thread is unclear and doesn't seem to work once again thank you to all
IMEI numbers are linked to accounts, there is 100% chance they can find out who the owner is. If you hand it to the police and no one claims in 28 days then its yours.
ok I will look into doing that thanks again
I purchased a moto z force on ePay. The iMEI number is ok (not stolen) with Verizon but the seller wiped it and now will not answer any if my emails . The Google security feature requires the past email and PW are needed to continue passed the beginning setup. Zero cooperation from seller... and PP and eBay won't help because it was as described ( or not disclosed). Is there any way to get passed this issue or did I get a brick or case parts. Can it be reflashed or some other reset be done? Thank you in advance for any help with this.
pmanfre said:
I purchased a moto z force on ePay. The iMEI number is ok (not stolen) with Verizon but the seller wiped it and now will not answer any if my emails . The Google security feature requires the past email and PW are needed to continue passed the beginning setup. Zero cooperation from seller... and PP and eBay won't help because it was as described ( or not disclosed). Is there any way to get passed this issue or did I get a brick or case parts. Can it be reflashed or some other reset be done? Thank you in advance for any help with this.
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see http://www.rootjunky.com/motoreaper-frp-removal-tool/
Bypassing this by just anybody would defeat the purpose of this valuable safety feature and I would hope it is not possible. If Google did not provide a bypass to the legitimate sources (carriers) then shame on Google for not doing this. I would check and see if Verizon might be able to help you since it is not blocked and the owner who sold the phone to you would not be reporting the phone as stolen. Perhaps bring your receipt with IMEI number on it and they should be able to verify that you are legit and unlock your phone. Ebay should be tighter on this kind of thing!!!
removal tool.
It will not allow a download unless you are enrolled in a course of some kind. Anyone have that tool or other fix?
PM
FRP Question...
pmanfre said:
It will not allow a download unless you are enrolled in a course of some kind. Anyone have that tool or other fix?
PM
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I was able to download some and they did not work. Paid a service to do it and they could not do it either. Appears to have taken a new security update
so far it is unbreakable it seems.
Any ideas?
pmanfre said:
I purchased a moto z force on ePay. The iMEI number is ok (not stolen) with Verizon but the seller wiped it and now will not answer any if my emails . The Google security feature requires the past email and PW are needed to continue passed the beginning setup. Zero cooperation from seller... and PP and eBay won't help because it was as described ( or not disclosed). Is there any way to get passed this issue or did I get a brick or case parts. Can it be reflashed or some other reset be done? Thank you in advance for any help with this.
Click to expand...
Click to collapse
If it was described as a working phone and the seller is ignoring you. Then file a complaint with ebay about the auction. Since you clearly can't use the phone. Take pictures of the device lock and when you file the complaint you will need to add them.
Yes I can ...and have time to do that but I was hoping to get this working because the price was very good. If not I will do that as a last resort.
Yes I bought a phone off a friend more acquaintance. It's not stolen or reported lost. It had no sim card nor micro sd card inside it was hard rest when I bought it. I can not get passed Google sign in. I typed my email over and over again nothing I accepted the device on my email alerts. I called Google to ask what can be done they said take to AT&T. I called AT&T explained again what the problem was. They said nothing they can do on there side take it to retail store they can crack it for me. So I took it to the store they looked at me like I was stupid. Left now on here hoping there is a solution. I called the company who made it they ran again the IMEI code again obviously same result not stolen nor lost. They can't help me they wanted m e to pay for shipping it in to where ever for a repair they claimed lol.
Other things I tried multiple hard resets clear cache. Same result. I tried even putting in a working sim card AT&T that I bought for it try clicking use the AT&T network to get the process started same result can't get past Google older email protection. I can not ask the dude I bought off for his password nor his gmail. Due to he uses yahoo. Now only and doesn't remember any of the sign in info.
Yeah, I feel ya there. This one so far has me baffled.