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Hi guys. I have a peculiar problem in my new Galaxy S3. Whenever I make a call, the screen remains on even though I have ticked the 'Auto screen off during calls' option in call settings. Also, whenever I input any numbers while in a call, the keypad does not hide. I mean I get the 'Hide' option but it doesn't do anything and the keypad stays on the display. Can anyone tell me if this is a known issue or am I the only one facing it? Is there any workaround this? I am on stock firmware (XXLF2) and haven't even rooted my phone yet. Please help me guys!
I have exactly the same problem. I know the proximity sensor works, because I tried the proximity sensor test app. But my phone does not turn off screen when in call.
i have same problem any one help us ?
I also have this problem.. and to make it worse, I can't seem to call out occasionally. I swipe to call, but nothing happens. I can't even dial out at times.. rebooting usually solves the issue, but the problem quickly comes back.
I'm not rooted, on stock rom. Anyone know what the issue is?
OK, it looks like for me, it was a conflict between Google Voice and the phone. Turning it off/disabling it fixes the problems I've been having. I'll have to see what exactly is causing the conflict, but at least everything works with it off.
BlueG2 said:
OK, it looks like for me, it was a conflict between Google Voice and the phone. Turning it off/disabling it fixes the problems I've been having. I'll have to see what exactly is causing the conflict, but at least everything works with it off.
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Click to collapse
Where exactly is the option for turning off Google Voice?
I looked in Applications All but couldn't find it.
Beards said:
Where exactly is the option for turning off Google Voice?
I looked in Applications All but couldn't find it.
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Click to collapse
Check under 'Voice', not Google voice. It's also an option on the Voice widget.
If that doesn't fix it, try rebooting and doing it again.
BlueG2 said:
Check under 'Voice', not Google voice. It's also an option on the Voice widget.
If that doesn't fix it, try rebooting and doing it again.
Click to expand...
Click to collapse
'Voice' was my search pattern. It's got to be there I'll find it.
Hi guys,
Did you find a solution to this problem yet? I have the same problem, and no matter what I do, I can not make it work. The screen is always on during a call. I am using the stock rom, without root, as it is.
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Nevermind. I fixed it by removing FSC ID, apparently it was interfering.
i had the same problem but it was fixed after i made a phone restart.
I have the same problem...
So my fingerprint scanner worked flawlessly for about a week then issues started. It goes through spots where it won't recognize any of the scans. If I delete the scans and redo then it works great for a little while then won't recognize any of them again. Anyone else experience this? Thanks!
travistyofjustice said:
So my fingerprint scanner worked flawlessly for about a week then issues started. It goes through spots where it won't recognize any of the scans. If I delete the scans and redo then it works great for a little while then won't recognize any of them again. Anyone else experience this? Thanks!
Click to expand...
Click to collapse
no not yet had the phone for 2 weeks and is fine
Just had this issue myself today, I have both thumbs programmed in and it refused to accept either. Once I entered my password it was fine. Happened twice now.
Sent from my SM-G925F using XDA Free mobile app
Had to factory reset the phone because it said that the system cannot handle fingerprints.
Even with the security password didn't work. . .
Sammy really screwed up this phone trying to release it asap
travistyofjustice said:
So my fingerprint scanner worked flawlessly for about a week then issues started. It goes through spots where it won't recognize any of the scans. If I delete the scans and redo then it works great for a little while then won't recognize any of them again. Anyone else experience this? Thanks!
Click to expand...
Click to collapse
Occasionally it will go in can't recognize mode, but after doing a backup password it works fine. It's a very weird bug.
Maesedroid said:
Had to factory reset the phone because it said that the system cannot handle fingerprints.
Even with the security password didn't work. . .
Sammy really screwed up this phone trying to release it asap
Click to expand...
Click to collapse
I had this problem once. Then i simply input the emergency password, which worked.
Usually it has to do with the positioning of your thumb. Just make sure you place it at the right angle.
Coming from Samsung here, so this feature is very new for me.
Does the knock to wake feature work if you're set on pattern lock? Or does it only work when you have knock code set as your security?
Reason I ask is because I initially had the knock code set as security, then changed to pattern after I set Android Pay. BUT, knock to wake has been working for me the past two days (even with the pattern lock ON)...until 2 hours ago.
Now the only way I can knock wake the device (or even access the second screen) is either to set the security as Knock Code, or press the power button.
Is this behavior normal? I found it weird that the second screen is untouchable with the pattern lock ON.
Knock On will work everytime regardless of your lock screen setting (double tap on the center of the screen to wake device up into lock screen).
Knock Code, however, need to be set to unlock your device, the pattern is of your choice.
Android Pay doesn't accept a knock code as a security measure. I was using it, then was forced to switch to pin after setting up Pay.
Ryu Kenshin said:
Knock On will work everytime regardless of your lock screen setting (double tap on the center of the screen to wake device up into lock screen).
Knock Code, however, need to be set to unlock your device, the pattern is of your choice.
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Click to collapse
ok so correct me if I'm wrong: regardless of your security settings, KNOCK ON will work to wake the device up. Yes?
In that case, something has gone wrong with mine as I can only do knock on when Knock Code is set. Even worse, the second screen shortcuts are only accessible in that mode as well.
I think I just encountered a similar if not the same problem but I'm not sure if it's an app or if it coincides with something I accidentally tapped in the hidden menu last night.
I had been using pattern unlock since I got the phone on friday and double tap to wake the screen was working fine along side fingerprint unlock, now double tapping doesn't work and the second screen does not respond when locked.
EDIT: I just tried knock pattern and it allowed me to wake the screen but the moment I switched back to pattern it stopped responding to screen wake tapping.
mastarpete said:
I think I just encountered a similar if not the same problem but I'm not sure if it's an app or if it coincides with something I accidentally tapped in the hidden menu last night.
I had been using pattern unlock since I got the phone on friday and double tap to wake the screen was working fine along side fingerprint unlock, now double tapping doesn't work and the second screen does not respond when locked.
EDIT: I just tried knock pattern and it allowed me to wake the screen but the moment I switched back to pattern it stopped responding to screen wake tapping.
Click to expand...
Click to collapse
sorry to hear about that, seems like you have exactly what I had. Knock on just stopped working out of nowhere.
Good news is, I did a factory reset and it fixed the issue. Albeit, without access to Titanium Backup, it's quite a chore right now to redo all of my setups. Trying LG Backup now just in case.
Give factory reset a try and hopefully it'll solve your issue as well.
baymon said:
sorry to hear about that, seems like you have exactly what I had. Knock on just stopped working out of nowhere.
Good news is, I did a factory reset and it fixed the issue. Albeit, without access to Titanium Backup, it's quite a chore right now to redo all of my setups. Trying LG Backup now just in case.
Give factory reset a try and hopefully it'll solve your issue as well.
Click to expand...
Click to collapse
Yeah I was kind of afraid I'd have to reset already, barely a week in, lol!
Thanks for letting me know a reset worked, hopefully it doesn't happen again.
I think @knifedroid had the answer. AndroidPay doesn't allow you to use knock. I have the same issue as well...well i guess it's not an issue...it's a feature.
Sent from my LG-H901 using Tapatalk
KwestJones said:
I think @knifedroid had the answer. AndroidPay doesn't allow you to use knock. I have the same issue as well...well i guess it's not an issue...it's a feature.
Sent from my LG-H901 using Tapatalk
Click to expand...
Click to collapse
Knock Code is a security method, Knock On is a feature that LG implemented at kernel level to wake up/turn off the device. The issue that we've been having is with the Knock On not functioning anymore.
Long story short the reset restored Knock On (wake).
Long version, I gave the LG Bridge software a shot to do a backup to the PC.
It let me backup just about everything including apps and data, including Humblebundle apps and stock homescreen layouts, so it's probably as close to tatanium as you ca get.
I Haven't gone through updates yet but so far Knock On is still working after a restore, I'll edit if that changes. *crossing fingers*
oh man I'm glad i came to peek this section for this, as i feel like i tapped something wrong in the hidden menu as well. i might wait a little bit to do a reset and see if someone finds out a way to keep the KnockON thing running when screen is off.
joachim123 said:
oh man I'm glad i came to peek this section for this, as i feel like i tapped something wrong in the hidden menu as well. i might wait a little bit to do a reset and see if someone finds out a way to keep the KnockON thing running when screen is off.
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Click to collapse
hey someone on another thread said that deleting all the fingerprints solved his Knock ON issues. Can you try this out?
baymon said:
hey someone on another thread said that deleting all the fingerprints solved his Knock ON issues. Can you try this out?
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Click to collapse
Just tried it, no luck. Both knock on and off are still not working.
The issue started for me last night after going to the hidden menu and enabling Fast Dormancy. Disabling it again doesn't help. I guess just avoid the hidden menu is the takeaway here.
Sent from my LG-H901 using XDA Free mobile app
pakraider said:
Just tried it, no luck. Both knock on and off are still not working.
The issue started for me last night after going to the hidden menu and enabling Fast Dormancy. Disabling it again doesn't help. I guess just avoid the hidden menu is the takeaway here.
Sent from my LG-H901 using XDA Free mobile app
Click to expand...
Click to collapse
ok, sorry bud. Hard reset did the trick for me, but it'll be good to know what caused this and what can we do to solve it.
Now that you mentioned it, I think my issue started after I was playing around with hidden menu as well. Although I didn't recall changing anything.
baymon said:
ok, sorry bud. Hard reset did the trick for me, but it'll be good to know what caused this and what can we do to solve it.
Now that you mentioned it, I think my issue started after I was playing around with hidden menu as well. Although I didn't recall changing anything.
Click to expand...
Click to collapse
Yeah, tbh it sounds like a software bug by LG. Just going to the hidden menu seems enough to break the knock on/off. Makes you wonder what else might be getting messed up too that we haven't noticed.
p.s. this thread is why XDA is awesome.. everyone thinking 'omg what happened?' only to see others in exactly the same boat.
This makes sense. I think my knock on stopped working after using the hidden menu to look at the dB on the LTE signal.
Sent from my SM-N900T using Tapatalk
So in this case of resetting, would I be able to just grab the system img and flash it without actually doing a hard reset? I don't want to have to set up everything, again.(i had forgotten it was going to reset when I unlocked the BL)
Just confirmed it. Knock on breaks when you try to enter the ims settings menu inside the hidden settings menu. It crashes, then knock on stops.
Sent from my SM-N900T using Tapatalk
I am having an issue where it is grayed out and stating something else has an administrator lock. Any idea on what's holding it up?
Sent from my LG-H901 using XDA Free mobile app
MacMitten said:
I am having an issue where it is grayed out and stating something else has an administrator lock. Any idea on what's holding it up?
Sent from my LG-H901 using XDA Free mobile app
Click to expand...
Click to collapse
That looks like you are in the android pay security options. If so, android doesn't think that knock is secure enough for androidpay. Don't think there is anything we can do about it yet.
If you decide to use android pay you cannot use KnockOn pattern unlock to open your phone.
Sent from my LG-H901 using Tapatalk
Hey,
Been using the phone for a few days now and I've noticed that sometimes when I unlock the phone the unlock screen stutters - feels like it's going into deep sleep mode and needs a few seconds to wake up to fully utilize the power.
Anyone else experiencing the same issue?
I am experiencing the same issue sometimes. I don't find to be strange that much.
dedq said:
I am experiencing the same issue sometimes. I don't find to be strange that much.
Click to expand...
Click to collapse
I've made a factory reset (wiped data) via stock recovery and it appears to be much better now.
slimshady112 said:
I've made a factory reset (wiped data) via stock recovery and it appears to be much better now.
Click to expand...
Click to collapse
That would be an ultimate solution I guess.
Good afternoon,
I am trying to get into settings (gear icon) while in camera and it goes into settings for a split second and goes back to camera. I can not get into camera settings while in camera or if i go to the camera app and try from there? Does anybody know how to fix this issue? Any suggestions would be greatly appreciated.
Thank you,
Dave
I don't know if it helps but did you already clear app data?
Yes, I have Pioneer. I cleared app cache first and then app data. Still to no avail. Today is the 3rd day I have had this phone.
Does anybody know if Best Buy still has a Samsung center in it for technical issues?
If so, will they charge me or fix it for free. If they do charge, I will return this phone and get AT&T to mail me another one. i hate to do that because I have all my settings fixed on this new phone.
That's very strange. You have a touch panel issue of some app is interfering.
Try to boot into safe mode and see if it happens. If it works, you may have some app interfering in camera software. Don't know.
Power on your Galaxy phone or tablet in Safe mode
We’ll walk you through how to start your Samsung Galaxy phone or tablet in Safe mode. This mode prevents third-party apps from running on your device.
www.samsung.com
I have fixed the problem. The problem was in Settings -->Developer options-->Don't keep activities. I turned it off and now everything works. It's strange to me but everything is working now.
notredave said:
I have fixed the problem. The problem was in Settings -->Developer options-->Don't keep activities. I turned it off and now everything works. It's strange to me but everything is working now.
Click to expand...
Click to collapse
Thanks to you, I had the same issue and solved it by following the steps you mentioned!
I'm glad to hear that slytherin_eeper. It just doesn't make sense to me.