Hi, I recently bought a (brand new) Honor 8X from an online store (I'm based in Belgium). It would not upgrade to the new Android 9. It has rolled out in Belgium, so I'm kinda stumped my device would not update. I checked the system information and saw a line "Custom Version CUSTC432D1". I'm a noob concerning technical Android details, and I was wondering:
1) What does it do
2) How did it get there
3) Is this custom version able to prevent an update?
Thanks so much for your information!
mathiasT91 said:
Hi, I recently bought a (brand new) Honor 8X from an online store (I'm based in Belgium). It would not upgrade to the new Android 9. It has rolled out in Belgium, so I'm kinda stumped my device would not update. I checked the system information and saw a line "Custom Version CUSTC432D1". I'm a noob concerning technical Android details, and I was wondering:
1) What does it do
2) How did it get there
3) Is this custom version able to prevent an update?
Thanks so much for your information!
Click to expand...
Click to collapse
Hi there
1. Would not update: EMUI 9 is still not officially available to everyone, even sometimes within same country. Hard to say why.
2. "Custom version" - this is strange, maybe its a network operator based version. Vodafone for example will add some default apps to the firmware. Not necessarily a problem and should stop updates
3. Try downloading "huawei firmware finder" from Play store and see if you can update with this one
4. What is your exact device model? This is important to know. The model numbers starts with JSN-xxxxxxx
thesaiman said:
Hi there
1. Would not update: EMUI 9 is still not officially available to everyone, even sometimes within same country. Hard to say why.
2. "Custom version" - this is strange, maybe its a network operator based version. Vodafone for example will add some default apps to the firmware. Not necessarily a problem and should stop updates
3. Try downloading "huawei firmware finder" from Play store and see if you can update with this one
4. What is your exact device model? This is important to know. The model numbers starts with JSN-xxxxxxx
Click to expand...
Click to collapse
Hey. For point 2) just for the sake of it, I bought another device (from a physical store this time, in my country), and the same Customer Version was on there. So I assume that's normal.. (Afterwards, I returned it)
3. I found firmware, but for my 'code' (JSN-L21C432CUSTC432D1B136') it only goes to 8.2.0.136
4. My build number is JSN-L21 8.2.0.136 (C432)
It's probably just not available for my specific custom version..
Thanks for the info!
EDIT: was too fast on point 3 and did find some firmware
Related
I have a Samsung Galaxy S II i9100G bought in China in March, now I am back to my country in Europe, and I would like to put a European Android version into it, but it seems to be impossible. There is a block in my phone, which doesn't let to run any other android than Chinese.
Do you have any idea how to handle this?
hannus said:
I have a Samsung Galaxy S II i9100G bought in China in March, now I am back to my country in Europe, and I would like to put a European Android version into it, but it seems to be impossible. There is a block in my phone, which doesn't let to run any other android than Chinese.
Do you have any idea how to handle this?
Click to expand...
Click to collapse
chinese phones can only flash chinese roms
i believe the latest version is 4.0.4
check here
http://forum.xda-developers.com/showthread.php?t=1754158
or
u can also download it using checkfus or from www.samfirmwae.com
neerajganga said:
chinese phones can only flash chinese roms
i believe the latest version is 4.0.4
check here
http://forum.xda-developers.com/showthread.php?t=1754158
or
u can also download it using checkfus or from www.samfirmwae.com
Click to expand...
Click to collapse
Thank you very much. In that case I have to buy a new phone(( because the Chinese version is censored and full of restrictions, so it is impossible to use it normally in Europe.
hannus said:
Thank you very much. In that case I have to buy a new phone(( because the Chinese version is censored and full of restrictions, so it is impossible to use it normally in Europe.
Click to expand...
Click to collapse
wat kinda restrictions u talkin abt
I cant use google play - they were finally able to put it to my phone here, but it doesnt work, says "server problem".
I can not watch youtube video.
Skype runs very strange
It just doesn't write my number here, so when I am calling somebody its always an "unknown" number...
So it is a little bit troublesome, I think if I had a European android, it would be a lot better.And what is more, in my country only i9100 is selled, so there is no programs and updates for i9100G.(I thought that I have a i9100, i was told in the phone service that I don't...).
hannus said:
I cant use google play - they were finally able to put it to my phone here, but it doesnt work, says "server problem".
I can not watch youtube video.
Skype runs very strange
It just doesn't write my number here, so when I am calling somebody its always an "unknown" number...
So it is a little bit troublesome, I think if I had a European android, it would be a lot better.And what is more, in my country only i9100 is selled, so there is no programs and updates for i9100G.(I thought that I have a i9100, i was told in the phone service that I don't...).
Click to expand...
Click to collapse
try flashing the latest chinese rom and check if it fixes the prob
In China this things are not allowed to use.(like youtube, androidmarket, google, facebook, etc).
So the only solution would be to put a non chinese android into it, but if you too say that it is not posibble, then I dont have any other choice that buy a new phone in europe.
Before I bought my phone I asked phone-experts in my country, and I was told that if its and android phone, it can be easily updated with my countries android software if I came back. They didn't know that you cant do this with a Chinese phone.
I have studied in China, but for sure, I will never ever buy anything valuable for a long-term there anymore.
Thank your very very much for the information and for your help!:victory::laugh:
hannus said:
I have a Samsung Galaxy S II i9100G bought in China in March, now I am back to my country in Europe, and I would like to put a European Android version into it, but it seems to be impossible. There is a block in my phone, which doesn't let to run any other android than Chinese.
Do you have any idea how to handle this?
Click to expand...
Click to collapse
If i were you, I would go to www.sammobile.com and type in my device model and see what android versions come up. You might find a european G android version. Then all you have to do is flash the firmware through odin
kilometers4 said:
If i were you, I would go to www.sammobile.com and type in my device model and see what android versions come up. You might find a european G android version. Then all you have to do is flash the firmware through odin
Click to expand...
Click to collapse
he is having a chinese g variant which is different one other g variants so if he flashes the firmware for international g varaint they he will semi brick his phone
it doesn't run any other android than Chinese, the service guy told me that they tried all the non-Chinese Ice Cream Sandwiches, and older versions of android as well, and none of them worked.
Now I am happy that they didn't manage to do this, because I don't want to brick my phone(i suppose it means something bad), I think someone can use this happily in China, because it works perfect.
So the best choice would be to sell my phone in china, and buy a new one (i9100) in Europe
:victory:Thank you very much!
How can I update my Huawei honor 5X to the latest software (marshmallow). Usually I went to setting and open updater but when I tap "Check for updates" it says "No updates" though I have old an version.
Here are a few details which I found in "About phone" in settings menu.
KIW UL00
Android version 5.1.1
Android security patch level 1 February 2016
EMUI version EMUI 3.1
The method to do a forced manual update has been posted many times on this site. Please do a search of this site first. Download the APP from Honor website, create a folder named dload on your sdcard. Rename the downloaded APP file to update. app and place it in the dload folder. Now go to Updater and do an update from local source or force the update by using the dialer and dialing *#*#2846579#*#*. However, using the latter version will wipe out your data.
jim262 said:
The method to do a forced manual update has been posted many times on this site. Please do a search of this site first. Download the APP from Honor website, create a folder named dload on your sdcard. Rename the downloaded APP file to update. app and place it in the dload folder. Now go to Updater and do an update from local source or force the update by using the dialer and dialing *#*#2846579#*#*. However, using the latter version will wipe out your data.
Click to expand...
Click to collapse
But is there even an official Marshmallow update for this model KIW-UL00?
OP, what regional variant is that?
I believe that this is the Chinese variant. It supports TD-LTE and different bands than US model. I would suggest contacting the Chinese Honor site regarding update.
jim262 said:
I believe that this is the Chinese variant. It supports TD-LTE and different bands than US model. I would suggest contacting the Chinese Honor site regarding update.
Click to expand...
Click to collapse
Yeah, I believe you are correct. I found that variant on the Chinese website. It doesn't appear the Marshmallow update is available though.
http://www.emui.com/plugin.php?id=hwdownload&mod=detail&mid=215
Yeah, I bought the phone in China
Hi "KIW-UL00" owners !
Same for me !
Hello Valued Customer
SplinteX54 said:
How can I update my Huawei honor 5X to the latest software (marshmallow). Usually I went to setting and open updater but when I tap "Check for updates" it says "No updates" though I have old an version.
Here are a few details which I found in "About phone" in settings menu.
KIW UL00
Android version 5.1.1
Android security patch level 1 February 2016
EMUI version EMUI 3.1
Click to expand...
Click to collapse
Hello SplinteX54;67824693, I'd love to assist you. Although your device states there is no update, we please ask for your patience. The Honor 5X update to Marshmallow is a staged roll out, meaning not everybody gets it at once. We send out the updates in daily batches. The selection of customers who get the update is random. We want you to enjoy Marshmallow and not have any issues. Thanks for your interest. We appreciate you. (ED)
Open the HiCare app (Download form playstore if you don't have it yet, open it and select 'OS Upgrade Early Adopters'. Might work.
It has actually been posted quite a few times. Please do a search, I am quite you will find a tutorial.
Hi Guys,
I owned my Oppo Find X some months ago. Through a webshop in switzerland.
It was titled as Oppo Find X 128GB Global. I payed like 200$ more for that global version.
As I unpacked it, I saw that there was a transparent case inside, just like in the Chinese Versions. According to my information, i thought the global version has no case supplied.
And also the american standard of the charger was inside and a little adapter for europe.
I started the phone and saw the casual Google setup, same like every other Android. Everything was working, Google Assistant, Google Play so I didn't thought about global or not. There were just 2 chinese Apps installed (some Social Network), I deleted them.
Some days later I noticed, that I'm not receiving Notifications from all apps. So I wanted to add some apps more for background activity (as I had read the global version should support 9 apps at once) but after 5 it told me with a message that there could only be set 5 apps.
I started reading more threads about it and saw that there is an CPH1871EX version (europe?) which should be the global version and mine looks like to be the taiwan version. I was also stuck on ColorOS v5.1 and there was no update shown on v5.2 until yesterday where I used a VPN to connect to taiwan, then I received the v5.2.
So my question, have I been fooled? Did I got an chinese Version with installed google apps?
Do I have now to connect to taiwan, everytime I want to check for an OS update?
Is there a way to switch to EX, does it even matter?
What does the A.12 on the end mean, and why didn't I got directly the A29(which is the newest I think)
Oh and a total different question, do we know if every Find X will get ColorOS 6, or just chinese?
Thanks in advance for your support
You can check your device model from "Setting"=>"About Phone"=>"Model".
If your device is CPH1871TW, you can download latest OTA from following url.
https://oppo-tw.custhelp.com/app/software_update_detail/p_name/Find+X
If your device is CPH1871EX, you can download latest OTA from following url.
https://oppo-in.custhelp.com/app/software_update_detail/p_name/Find+X
Or you can download OTA from my thread in XDA.
https://forum.xda-developers.com/find-X/how-to/official-stock-rom-collection-t3832795/post77412891#post77412891
Every verson will get ColorOS 6, however Chinese model will get ColorOS 6 first than other model.
snowwolf725 said:
You can check your device model from "Setting"=>"About Phone"=>"Model".
If your device is CPH1871TW, you can download latest OTA from following url.
https://oppo-tw.custhelp.com/app/software_update_detail/p_name/Find+X
If your device is CPH1871EX, you can download latest OTA from following url.
https://oppo-in.custhelp.com/app/software_update_detail/p_name/Find+X
Or you can download OTA from my thread in XDA.
https://forum.xda-developers.com/find-X/how-to/official-stock-rom-collection-t3832795/post77412891#post77412891
Every verson will get ColorOS 6, however Chinese model will get ColorOS 6 first than other model.
Click to expand...
Click to collapse
Hi. I have CPH1875, when we will have Pie?
I do think you got the global version but it was specific to Taiwan for some reason. I have the Australian version and it came with a case so I don't think that's an issue. I also have the 5 startup app limit. CPH1875EX.
jason1332 said:
I do think you got the global version but it was specific to Taiwan for some reason. I have the Australian version and it came with a case so I don't think that's an issue. I also have the 5 startup app limit. CPH1875EX.
Click to expand...
Click to collapse
On my version, with last update, the lockable apps in recent app are 7. Autostart app were already 9, idk now if the number is still 9 or more, can't try.
Hi Folks,
According to the documentation I have, the FCC ID should able to be located by navigating to the Regulatory & safety item within Settings. There appears to be 2 options for locating this item. It is supposed to be displayed either under the General tab or in the About phone category of Settings.
However, it is not to be seen. Even doing a search doesn't reveal it.
The phone was new in a sealed box and has Android 7.0 installed with an Android security patch level of 1 November 2016.
Has anyone else had this problem and was able to solve it it?
Thanks!!
I can see the setting exactly where you said on my G5, with Android 8. Have you tried updating the phone to Oreo to see if you can get the info you need? Don't expect much, it only shows very basic info, at least on the OPEN_EU version.
tremalnaik said:
I can see the setting exactly where you said on my G5, with Android 8. Have you tried updating the phone to Oreo to see if you can get the info you need? Don't expect much, it only shows very basic info, at least on the OPEN_EU version.
Click to expand...
Click to collapse
Thanks!! for the feedback.
Very interesting. Are you the original owner of your phone? If so, did it already have Oreo installed when you bought it? The documentation I previously referred to was from 2016 but Oreo was released in August 2017.
The LG SN & Carrier & Country Check, provided by IMEI.info, indicates it is an Israel variant and is associated with a Carrier in Israel (Carrier Code: ISR, Carrier: ISRAEL) which does not seem to make sense given that the phone was in a Sealed Box and supposed to be Unlocked. The same report also indicates it as having a Firmware File of H85030e_00_OPEN_IL_OP_0206.kdz and Firmware Version of H85030E_00 which indicates Android 8.
The list of Firmware, on the LG-ROMs website, also correlates with the Firmware File mentioned above.
Download LG Firmware for LG G5 LGH850 Android 8.x Oreo kdz stock ISR Rom
Download Android 8.x Oreo KDZ stock firmware for download with direct link
lg-roms.com
However, I'm not sure if the phone, I have, is a UK or Israel variant. The preselected Language was English. Preinstalled apps, such as Evernote, Facebook & Instagram, correlate with UK and Israel variants according to the respective User Guides. If it was an Israel variant, why wasn't the preselected language Hebrew one would be inclined to ask. The Israel User Guide contains both Hebrew and English versions.
After running an HDMI Connectivity check, the next step is to try an OTA (Over-The-Air) Update. The phone is in Oz. Would there be any problems attempting an OTA update for a phone that is not in its original region?
Does your phone correlate to the details on the following page which indicates a Region of EEE?
Download LG Firmware for LG G5 LGH850 Android 8.x Oreo kdz stock EEE Rom
Download Android 8.x Oreo KDZ stock firmware for download with direct link
lg-roms.com
I'm making an educated guess that the "EEO", in the File name H85030e_00_EEO_GB_OP_1121.kdz, refers to the OPEN_EU version that you mentioned.
Thanks again.
mtbvfr said:
Thanks!! for the feedback.
Very interesting. Are you the original owner of your phone? If so, did it already have Oreo installed when you bought it? The documentation I previously referred to was from 2016 but Oreo was released in August 2017.
Click to expand...
Click to collapse
I was not the original owner: I bought it second hand with Marshmallow installed, then I've upgraded to Nougat and then Oreo. I really don't remember how the FCC menu used to look on previous OS versions.
mtbvfr said:
The LG SN & Carrier & Country Check, provided by IMEI.info, indicates it is an Israel variant and is associated with a Carrier in Israel (Carrier Code: ISR, Carrier: ISRAEL) which does not seem to make sense given that the phone was in a Sealed Box and supposed to be Unlocked. The same report also indicates it as having a Firmware File of H85030e_00_OPEN_IL_OP_0206.kdz and Firmware Version of H85030E_00 which indicates Android 8.
The list of Firmware, on the LG-ROMs website, also correlates with the Firmware File mentioned above.
Download LG Firmware for LG G5 LGH850 Android 8.x Oreo kdz stock ISR Rom
Download Android 8.x Oreo KDZ stock firmware for download with direct link
lg-roms.com
However, I'm not sure if the phone, I have, is a UK or Israel variant. The preselected Language was English. Preinstalled apps, such as Evernote, Facebook & Instagram, correlate with UK and Israel variants according to the respective User Guides. If it was an Israel variant, why wasn't the preselected language Hebrew one would be inclined to ask. The Israel User Guide contains both Hebrew and English versions.
Click to expand...
Click to collapse
My neighbour bought a Huawei Phone online, and it was an Israelian variant as well. It was a new untouched phone, and I'm quite sure it didn't have Hebrew as default language on the first boot. It works with no problems in Italy. I think that the phone tries to guess the language to be used according to the SIM card: I have a couple of tablets made for the Italian Market, with no SIM card inside, that on first boot are set on English.
mtbvfr said:
After running an HDMI Connectivity check, the next step is to try an OTA (Over-The-Air) Update. The phone is in Oz. Would there be any problems attempting an OTA update for a phone that is not in its original region?
Does your phone correlate to the details on the following page which indicates a Region of EEE?
Download LG Firmware for LG G5 LGH850 Android 8.x Oreo kdz stock EEE Rom
Download Android 8.x Oreo KDZ stock firmware for download with direct link
lg-roms.com
I'm making an educated guess that the "EEO", in the File name H85030e_00_EEO_GB_OP_1121.kdz, refers to the OPEN_EU version that you mentioned.
Thanks again.
Click to expand...
Click to collapse
As long as you are sure about the model (H850), attempting an OTA or flashing a different variant for the same model is totally fine. Even in the case there are some incompatibilities between the Israelian carriers settings in the firmware and the carriers in the UK, they would be minor issues, such as the NTCODE error. Moreover, you would still be able to flash again a different variant using LGUP if you're not satisfied with the one you have.
EEO_GB by the way is not the OPEN_EU variant, that is called exactly OPEN_EU. I suppose that EEO_GB might be related to EE carrier in Britain.
tremalnaik said:
As long as you are sure about the model (H850), attempting an OTA or flashing a different variant for the same model is totally fine. Even in the case there are some incompatibilities between the Israelian carriers settings in the firmware and the carriers in the UK, they would be minor issues, such as the NTCODE error. Moreover, you would still be able to flash again a different variant using LGUP if you're not satisfied with the one you have.
EEO_GB by the way is not the OPEN_EU variant, that is called exactly OPEN_EU. I suppose that EEO_GB might be related to EE carrier in Britain.
Click to expand...
Click to collapse
It's definitely an H850.
Not looking to Flash any ROMs.
The phone is in Oz (Australia).
Would it be best to do the OTA update without a Local SIM card and just use a Wi-Fi connection to the Internet?
Can an "NTCODE error" happen after an OTA update?
Thanks!! again.
mtbvfr said:
It's definitely an H850.
Not looking to Flash any ROMs.
The phone is in Oz (Australia).
Would it be best to do the OTA update without a Local SIM card and just use a Wi-Fi connection to the Internet?
Can an "NTCODE error" happen after an OTA update?
Thanks!! again.
Click to expand...
Click to collapse
If you update the phone through an OTA update, the location shouldn't matter for the update process to complete. The phone will download the latest update available for its region. As the phone is in Australia and it's an Israelian variant, it will receive an Israelian update. So, as long as you use OTA updates, NTCODE error shouldn't happen. But don't worry, even if it happened, it would be just an annoyance, as it shows just once when you start the phone, but wouldn't affect the usage.
Hello,
I got from my GF a Samsung Galaxy A9 Pro (Model Number SM-G887N, if you search for this one you will probably find A8s 2019 phone on SamMobile) with with a provider (KT) branding from Korea. This phone has currently Android 10 installed with the Build G887NKSU2CTI2. I would like to update the phone, but this didn't work on the phone directly.
So I thought about to remove the KT provider branding and install a clean Korean or European Software Build. I'm not new to flash phone (did this a few years ago, but since then a lot changed). I just wanted to ask if somebody can help me regarding the right Software and the possibility to remove the branding.
Can I remove the branding and install a clean SW from Europe/Korea? If yes, what for tools (Is ODIN enough?) and which SW would do I need? I guess there are tons of instructions but I do have a problem to figure out about the compatibility of SW and branding.
Thank you a lot
Android 10 seems like the latest version for your phone. Two OS-Updates done with that.
Zentriks said:
Android 10 seems like the latest version for your phone. Two OS-Updates done with that.
Click to expand...
Click to collapse
Hello Zentriks, thank you for the quick reply. I still get updates regarding security, same issue. Not possible to install. Apps also start to close itself after starting. This phone is a total mess. So I really would love to change the SW without any branding.