Failed to Update - Huawei P20 Lite Questions & Answers

I have a Huawei p20 lite ANE LX3 and I can not force the update with Hisuite patched version. I have followed the instructions of the forum, but at the time of updating Hisuite it does detect the update but it does not download the update and it shows me this message:
"Failed to Update"

Related

GR5 or Honor 5x shows that there is a software version control problems

hello,
i used adb tool to downgrade from the slowly version 6.0.1 (KII-L21c185b321 ) to the old version 5.1 (KII-L21C432B140)
the device do not start but shows the bootloader screen ,
i tried to use another version but every time the update fails
the error message is :
software install failed
get help from : ***.emui.***/emotiondownload.php?mod=restore
reboot system now
what should i do ?
Have you taken a backup

Huawei p10 update probelm

My smartphone is Huawei P10 ....When i enter the hicare app it shows that update uption for a new update but my system update shows no update ??has anbody faced that type of probelm?

update problem...

hi...
i have problem(error) in updating online and offline to miui10.2 while i can update to miui 10.
in online when update finished it says cant verify update...
an when i upgrade in offline it says not allowed to upgrade to unoffical ROM....(i download it from miui site)
do you know Why????????????

[Question] Rolling back Emui 8 to 5.1 on new Huawei Mate 10 Lite with WARRANTY

Hi!
I bought a TWO brand new Huawei Mate 10 Lite.
Both model: RNE-L21 with Emui 5.1
I updated only one of them with OTA from EMUI 5.1 (RNE-L21C432B133) to EMUI 8.0 (RNE-L21 8.0.0.341(C432))
The only reason why I updated my phone was that they wrote note "The system version can be rolled back to the official version of EMUI 5.1 in Phone Manager".
I don't know if Phone Manager is the same thing as HiSuite but i tried HiSuite and I'm not able to downgrade because it's says that my System is up to date. I've tried many different versions of HiSuite (last one 9.0.2.301) and about 2-5 times I've been lucky to see that option "See other versions" to downgrade (to RNE-L21C432B137CUSTC432D001) but anyway when downloading come up to 100% its end with error "Failed to update".
*Edit* - HiSuite and See other versions problem solved
I've seen on forum that alot of people had problem with downgrading in HiSuite and annoying message "System is up to date". They wasn't able to see option "See other versions" to downgrade. I spend many hours today to find out why sometimes I can downgrade and mostly not. To solve this problem I took out my simcard, switched off wifi and enabled airplain mode. Now HiSuite is letting me to choose firmware but when downloading is complete, phone disconnect with error "Failed to update".
As i said they are both new with warranty so I also tried to contact customer service and a guy said that I can't roll back. I told him about message before update but he ignored to comment that so I asked about HiSuite problem and his answer was "if HiSuite doesn't let me downgrade so he cannot do anything more about it"
Now I wanna ask you, what should I or can I do about it?
They shouldn't write that I can rollback if i cannot.
BL is also locked and they don't gives keys to unlock anymore. How to rollback?
Hope you help me guys.
Sorry for mistakes. English is not my mother language.
Best regards
paxsu said:
Hi!
I bought a TWO brand new Huawei Mate 10 Lite.
Both model: RNE-L21 with Emui 5.1
I updated only one of them with OTA from EMUI 5.1 (RNE-L21C432B133) to EMUI 8.0 (RNE-L21 8.0.0.341(C432))
The only reason why I updated my phone was that they wrote note "The system version can be rolled back to the official version of EMUI 5.1 in Phone Manager".
I don't know if Phone Manager is the same thing as HiSuite but i tried HiSuite and I'm not able to downgrade because it's says that my System is up to date. I've tried many different versions of HiSuite (last one 9.0.2.301) and about 2-5 times I've been lucky to see that option "See other versions" to downgrade (to RNE-L21C432B137CUSTC432D001) but anyway when downloading come up to 100% its end with error "Failed to update".
*Edit* - HiSuite and See other versions problem solved
I've seen on forum that alot of people had problem with downgrading in HiSuite and annoying message "System is up to date". They wasn't able to see option "See other versions" to downgrade. I spend many hours today to find out why sometimes I can downgrade and mostly not. To solve this problem I took out my simcard, switched off wifi and enabled airplain mode. Now HiSuite is letting me to choose firmware but when downloading is complete, phone disconnect with error "Failed to update".
As i said they are both new with warranty so I also tried to contact customer service and a guy said that I can't roll back. I told him about message before update but he ignored to comment that so I asked about HiSuite problem and his answer was "if HiSuite doesn't let me downgrade so he cannot do anything more about it"
Now I wanna ask you, what should I or can I do about it?
They shouldn't write that I can rollback if i cannot.
BL is also locked and they don't gives keys to unlock anymore. How to rollback?
Hope you help me guys.
Sorry for mistakes. English is not my mother language.
Best regards
Click to expand...
Click to collapse
Hi, try Firmware finder from Play Store, version 9.7 Select RNE-L21C432B137 firmware from 2018.06.02 N* 160963 . Use eRecovery method (recommended for Oreo). GL!

"Your device has loaded a different operating system." after OTA Update to Android 10 on Mate 10 Pro

Hello, after (failed) update to Android 10, my Mate 10 Pro shows the message "Your device has loaded a different operating system." when booting and then automatically ends up in "eRecovery". Particularly annoying, because I sold it to a friend and had set it up with her google account.
Neither the eRecovery, nor HiSuite recovery lead to anything. According to Huawei, I should send the device (estimated costs 25 euros). Flashing is not possible without bootloader unlock, which I could get for about 15 euros at DC-unlocker.
In addition, in the recovery (Power + Vol+) under "Update mode" the point "Memory card/OTG update mode" can be found. According to HCU I had (before the update attempt) the firmware version BLA-L09 9.1.0.345(C432E4R1P11). But in the internet I can only find BLA-L09 9.0.0.249(C432E4R1P11T8) as the newest version. Could this cause problems when trying to update with OTG stick? It just verified very long at 0% and then failed.
Does anyone have an idea where I can find a newer more suitable version?

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