After upgrading my phone emui 9, the phone was opened with factory reset menu, I didn't use the phone after I reset the phone, when i restart the phone, the phone go to erecovery menu and i must do the factory reset for open the phone.I sent the phone to the service, the motherboard changed twice, nothing changed on the phone.When i sent to the service for the third time, they changed the phone this time.I'm very glad that my problem was solved. But the same problem happened again.I'm about to go crazy.I'm using emui 8 right now and it doesn't have any problems.I can't solve the problem right now and i don't understand the problem,i don't upgrade the software to 9, Is the problem me or software?I don't see any problem like this in internet.Anyone help me about this problem thank you.
Related
Hello Everyone,
This is my mom's phone so there will be no rooting/flashing fixes please.
Whenever I try to open settings and update the phone I get the message stated above. I tried clearing settings cache and data in safe mode and yet the problem persisted and I eventually factory reset the phone, since no answer was present but the problem persists even after the factory reset. This wouldn't be much of a problem but sometimes the phone does not make or receive calls and it will not send or receive messages unless rebooted and since my mom is not tech savy and she does not understand technology at all she is helpless to fix it and loses patience quickly with it.
If anyone has any ideas please do present them. Thank you for your help in advanced.
Use the Kies 3 software from samsung. It will connect and re-program and flash and reset the device to working order again.
www.samsung.com/Kies
Then just connect and go to Tools menu, and select "Upgrade and Initialize"
Sent from my SCH-I545 using Tapatalk
Two days after getting my XA Ultra, I received the latest firmware update. Everything was flawless until I couldnt unlock my phone since the system ui was crashing. I tried booting to recovery mode and perform a basic factory reset and I could not.
I plugged my device to my PC and for some reason, the system ui stopped crashing. I tried going to settings and factory resetting it from there, every time phone would reboot, it would boot android back again without resetting my data.
I ended up using the software repair option and here I am still at 40% trying to fix it.
What combination keys should I use to boot my device to recovery mode and reset it?
Update
isthatxavier said:
Two days after getting my XA Ultra, I received the latest firmware update. Everything was flawless until I couldnt unlock my phone since the system ui was crashing. I tried booting to recovery mode and perform a basic factory reset and I could not.
I plugged my device to my PC and for some reason, the system ui stopped crashing. I tried going to settings and factory resetting it from there, every time phone would reboot, it would boot android back again without resetting my data.
I ended up using the software repair option and here I am still at 40% trying to fix it.
What combination keys should I use to boot my device to recovery mode and reset it?
Click to expand...
Click to collapse
It seems it's a security problem. The phone is encrypted by So Sony and every time I set a password an error occurs and it makes the settings app crash. I managed to run a "software repair" using the Xperia companion which downloaded the latest firmware and reinstalled it onto the phone but bug is still there.
I contacted Sony but tech support agents are always rude and helpless they had no technical knowledge. I am now using the phone but I cannot set a pin or pattern otherwise the system crashes.
Phone is under warranty I could easily mail it back to Amazon but I wouldn't like another customer to have this issue. Any suggestions?
In this case I would recommend the use of Flashtool. Your problem is software related and can easily be fixed without the painful process of an RMA.
Flashtool can auto download the latest firmware and will do a COMPLETE wipe and reflash of all data.
Ok hello i'm pretty new to this, but I have looked around quite a bit and nothing seems to help. So my friend gave me this Galaxy S6 edge(more specifically the SM-G925I - TCE Mexico (Telcel)). The issue with this phone is that it freezes then restarts randomly and it also doesn't recognize the carrier. It recognizes that theres a sim but the carrier is not recognized and I don't have access to mobile data. The bigger issue at the moment is the crashes though. I already tried resetting to factory defaults, booting in safe mode, wiping the cache and wiping all the data/ factory reset from the recovery menu. I thought it was the OS or something so I installed twrp wiped EVERYTHING(pretty sure I did since when I rebooted twrp told me if I was sure since I had no os installed) and installed the official 7.0 firmware update from sammobile. It was previously 6.0.1 and I thought having a different version might fix the issue. Yet the issue remains, within a few minutes of me using it it freezes, turns off, and reboots. At this stage I might you might think its a hardware issue but when i'm in recovery or download mode it doesn't turn off. Also I decided to leave it charging when I left for work and when I came back it hadn't turned off at all. I checked the uptime and it was at 7 hours and yet within a few minutes of me checking the settings it froze and turned off. I'm not really sure what to do anymore i'll probably take it to a service center to see whats up but I wanted your opinions first. Thanks.
Sochez said:
Ok hello i'm pretty new to this, but I have looked around quite a bit and nothing seems to help. So my friend gave me this Galaxy S6 edge(more specifically the SM-G925I - TCE Mexico (Telcel)). The issue with this phone is that it freezes then restarts randomly and it also doesn't recognize the carrier. It recognizes that theres a sim but the carrier is not recognized and I don't have access to mobile data. The bigger issue at the moment is the crashes though. I already tried resetting to factory defaults, booting in safe mode, wiping the cache and wiping all the data/ factory reset from the recovery menu. I thought it was the OS or something so I installed twrp wiped EVERYTHING(pretty sure I did since when I rebooted twrp told me if I was sure since I had no os installed) and installed the official 7.0 firmware update from sammobile. It was previously 6.0.1 and I thought having a different version might fix the issue. Yet the issue remains, within a few minutes of me using it it freezes, turns off, and reboots. At this stage I might you might think its a hardware issue but when i'm in recovery or download mode it doesn't turn off. Also I decided to leave it charging when I left for work and when I came back it hadn't turned off at all. I checked the uptime and it was at 7 hours and yet within a few minutes of me checking the settings it froze and turned off. I'm not really sure what to do anymore i'll probably take it to a service center to see whats up but I wanted your opinions first. Thanks.
Click to expand...
Click to collapse
*#0*# test if all sensors,cameras,speakers,etc are working.Test wifi,gps,bluetooth.Try to see if charging port is clean inside...
hello everyone, I have a problem with my g8 power xt2041-3, from the settings, security the fingerprint item has disappeared, it practically seems as if it no longer exists. i have already done a factory reset and a safe mode boot but the problem did not go away. what could have happened ???? all original phone. Thank you
no one has any idea what could have happened ???
I got pixel 6 2 months ago .. when I unboxed I couldn't connect to wifi cause it couldn't find any wifi network ... After February update the problem still remains even after March update... I can connect by putting my device in airplanemode then reboot the device and my device can connect to any wifi without any problem and I can switch airplamode off and still connected ... Who has this bug too van we find a fix for it .. and thanx..
I just got my Pixel 6 about a week ago and don't have this issue. The phone came with the Jan update and I updated to the March update (skipped Feb update because of its issues). Since this is likely a software issue, I'm thinking a factory reset (without restoring from backup) may help you?
K3n0.87 said:
I couldn't connect to wifi cause it couldn't find any wifi network
Click to expand...
Click to collapse
Before the big hassle of resetting the phone, maybe try a smaller hassle first. When a network device has trouble looking up names it could be time to flush the router's DNS cache. For home routers this usually means a factory reset if the firmware doesn't have the option.
have you tried a network reset back to default values?
i cant remember where i saw it, but its a feature
Ive tried every method from network reset to factory reset to full flash firmware .... Nothing happened ... Same problem still there
Is this only happening with one access point? If yes, maybe the AP has a configuration which is not suitable for ur phone.
I personally never experienced any WiFi issues since I have the mobile.
Cheers
Tom
I was going to say much the same - find a friend/family AP to test with to compare.
I tried another 5 ap...still problem