Yep, exactly like that. I the last 3 days it happend, for it shuts down, and i can't do anything with it for like 2 hours, can't charge nor start it. After like 2 hours, i can start it like nothing ever happend.
Battery issue
Mcha01 said:
Battery issue
Click to expand...
Click to collapse
Hmm, what could be the issue? Low voltage or smth? And after a while it's getting normal?
Maybe but its definitely battery issue
D1stRU3T0R said:
Yep, exactly like that. I the last 3 days it happend, for it shuts down, and i can't do anything with it for like 2 hours, can't charge nor start it. After like 2 hours, i can start it like nothing ever happend.
Click to expand...
Click to collapse
I'm getting the same thing happen with mine. Started months ago. Sent it back to xiaomi for repair with a very clear explanation of the issue - they turned it on and found it works and sent it back to me, insisting it's fine.
Got it back and turned it on yesterday - within a few be hours the problem recurred just as it did before and it's continued to do so today
€30 postage and inspection fee plus months of having to rely on my old phone - and my F1 still won't work!
Very frustrating
thesoupthief said:
I'm getting the same thing happen with mine. Started months ago. Sent it back to xiaomi for repair with a very clear explanation of the issue - they turned it on and found it works and sent it back to me, insisting it's fine.
Got it back and turned it on yesterday - within a few be hours the problem recurred just as it did before and it's continued to do so today
€30 postage and inspection fee plus months of having to rely on my old phone - and my F1 still won't work!
Very frustrating
Click to expand...
Click to collapse
Don't have the problem anymore for now
You srsly had the same problem like me?
D1stRU3T0R said:
Yep, exactly like that. I the last 3 days it happend, for it shuts down, and i can't do anything with it for like 2 hours, can't charge nor start it. After like 2 hours, i can start it like nothing ever happend.
Click to expand...
Click to collapse
Check your kernel settings, Fsync might be disabled, enable it for more system stability. It might caused random system shutdowns or reboots.
Darklouis said:
Check your kernel settings, Fsync might be disabled, enable it for more system stability. It might caused random system shutdowns or reboots.
Click to expand...
Click to collapse
Fsync only helps with not losing data in case of system crsshes. And yes, it is disabled.
D1stRU3T0R said:
Don't have the problem anymore for now
You srsly had the same problem like me?
Click to expand...
Click to collapse
Don't know if it's for the same reason, but mine appears somewhat screwed and Xiaomi have done nothing to fix it. Gonna have to take it to a local phone repair shop. Loath to do that, since the warranty will be voided - however the warranty seems to be worth nothing, so I don't see I have much choice
D1stRU3T0R said:
Fsync only helps with not losing data in case of system crsshes. And yes, it is disabled.
Click to expand...
Click to collapse
Enable it in case.
Related
My Atrix 4g was working fine and then I set it off the the side while I worked on some homework and when I came back and tried to unlock it, nothing happened, the screen remained black although I could flick the volume up and down switch and get a vibration and a sound, it seemed to me like the device was still on and working just the screen was black. I pulled the battery and when I put it back the phone refused to boot and showed a red LED. I waited 5 min and pulled the battery again and this time the phone booted up perfectly and is still working right now, is this something I should be worried about? Should I bring it back to the store for an exchange?
Definitely bring it back for an exchange
neer2005 said:
Definitely bring it back for an exchange
Click to expand...
Click to collapse
Do you happen to know the exchange policy at AT&T? I have no warranty, but I've only had it for a week or so.
Also how do you know its just not a small software glitch or something that is insignificant and was a one time thing? Or do you think I should bring it back just in case.
m0n3y0n7r335 said:
Do you happen to know the exchange policy at AT&T? I have no warranty, but I've only had it for a week or so.
Also how do you know its just not a small software glitch or something that is insignificant and was a one time thing? Or do you think I should bring it back just in case.
Click to expand...
Click to collapse
If you bought it from AT&T then you have 30 days to return/exchange it. Tell them there is a software issue where it forces your phone to turn off. To be safe, you could call their corporate customer service at "611" and tell them the situation and they will note your account about the situation that way the reps in the store cannot turn you away.
live4nyy said:
If you bought it from AT&T then you have 30 days to return/exchange it. Tell them there is a software issue where it forces your phone to turn off. To be safe, you could call their corporate customer service at "611" and tell them the situation and they will note your account about the situation that way the reps in the store cannot turn you away.
Click to expand...
Click to collapse
What if I bought it from RadioShack though? They had a sale where it was only $150.. xD
Btw mine is rooted and everything, how do they check for root anyways? And in order for me to exchange it I'm guessing I have to factory reset, would that undo the root?
m0n3y0n7r335 said:
What if I bought it from RadioShack though? They had a sale where it was only $150.. xD
Btw mine is rooted and everything, how do they check for root anyways? And in order for me to exchange it I'm guessing I have to factory reset, would that undo the root?
Click to expand...
Click to collapse
Radioshack should have a similar policy. You should be able to check it online.
No, a restore will NOT remove root. Which root method did you use? I believe SOC and aRoot both have unroot options. I had to return my first Atrix as well and I used Root Explorer to uninstall SU before I ran the unroot script to make sure it would be removed.
I returned my bricked atrix to radio crap and they swapped no problem
live4nyy said:
Radioshack should have a similar policy. You should be able to check it online.
No, a restore will NOT remove root. Which root method did you use? I believe SOC and aRoot both have unroot options. I had to return my first Atrix as well and I used Root Explorer to uninstall SU before I ran the unroot script to make sure it would be removed.
Click to expand...
Click to collapse
I used aRoot, out of curiosity what was wrong with your first Atrix?
I did a quick google and no one seemed to have experienced the problem that I had with the blank screen, although there seem to be no other issues and its snappy as usual. If I decided just to keep this Atrix and not go through the hassle of returning and then downloading everything and setting my theme back up and a million other personalization things I did, do you think I would regret it later?
Oh and do you think it would have anything to do with the fact I dropped my phone? I was just chilling in class and it fell out of my pocket. Lol it was like a 2 foot drop onto tile face first, although there are no visible damages aside from a scratch in the corner thats minuscule and took me like 5 min to find.
Also, the issue didn't occur until like a couple hours after I dropped it.
m0n3y0n7r335 said:
I used aRoot, out of curiosity what was wrong with your first Atrix?
I did a quick google and no one seemed to have experienced the problem that I had with the blank screen, although there seem to be no other issues and its snappy as usual. If I decided just to keep this Atrix and not go through the hassle of returning and then downloading everything and setting my theme back up and a million other personalization things I did, do you think I would regret it later?
Oh and do you think it would have anything to do with the fact I dropped my phone? I was just chilling in class and it fell out of my pocket. Lol it was like a 2 foot drop onto tile face first, although there are no visible damages aside from a scratch in the corner thats minuscule and took me like 5 min to find.
Also, the issue didn't occur until like a couple hours after I dropped it.
Click to expand...
Click to collapse
I brought mine back because of software issues like the battery monitor displaying the phone as charging even though it was unplugged, screen brightness was changing even though I had the auto turned off, little things that I haven't experienced on my second phone.
With yours, if you feel comfortable enough to hold onto it for awhile longer I don't see any harm in that. Radioshack gives you 30 days. There have been random reboot issues on some of the Atrix's so it might not be anything serious. I've had a couple issues with the screen freezing on me, which what could have happened on yours.
live4nyy said:
I brought mine back because of software issues like the battery monitor displaying the phone as charging even though it was unplugged, screen brightness was changing even though I had the auto turned off, little things that I haven't experienced on my second phone.
With yours, if you feel comfortable enough to hold onto it for awhile longer I don't see any harm in that. Radioshack gives you 30 days. There have been random reboot issues on some of the Atrix's so it might not be anything serious. I've had a couple issues with the screen freezing on me, which what could have happened on yours.
Click to expand...
Click to collapse
Well mine didn't randomly reboot, and the screen didn't freeze, it just blanked for awhile, I don't think its serious enough to constitute my phone as a "lemon". I'll probably end up holding on to it and seeing if anything else happens and if not then just keep it. Thanks for all the help though! :]
And if anyone else has experienced this issue or something similar, it would be awesome if you could share your experience.
the phone powered off it self until i pressed the power button to turn on again. i noticed this often happened when i put in my pocket for a while. but when i put it on table over night it didn't happen.
roms that i tried that had the same problem:
batista 3.7++
lightening 3+,6+
cognition 1.4+
apps that i tried uninstalled but no avail:
-setcpu
-daemon control(batista rom)
-juice defender
is it due to motherboard issue? appreciate your advice. thanks.
have u tired wiping data and dalvik cache before installing any rom?
poch_1421 said:
have u tired wiping data and dalvik cache before installing any rom?
Click to expand...
Click to collapse
thanks, yes, i in fact wiped all and even install stock rom before any mod roms. and i also changed few kernels(stock, nipo, CF..)but still the same..
now trying to use kh4 stock rom and see..
So the this issue s only occurring when the phone is in your pocket and never when out of your pocket.
this happens to my Phone as well.. its kinda random...
sometimes when am listening to music and sometimes when its just on standby
for example it just restarted which reminded me to search for this error...
few days ago it was on standby and had shut itself down and the battery was completely drained after 5 hours without anything on.
achillies400 said:
So the this issue s only occurring when the phone is in your pocket and never when out of your pocket.
Click to expand...
Click to collapse
xD3S1x said:
this happens to my Phone as well.. its kinda random...
sometimes when am listening to music and sometimes when its just on standby
for example it just restarted which reminded me to search for this error...
few days ago it was on standby and had shut itself down and the battery was completely drained after 5 hours without anything on.
Click to expand...
Click to collapse
yes, found it only happens when putting in my pocket. when charging over night or putting on my work desk, it didn't happen.
and yes, it happened few times when it turned off it self, it lost about 10% to 20% battery in just few minutes... the phone was warm when it happened. that was why i took out to check and found it already powered off..
xD3S1x said:
this happens to my Phone as well.. its kinda random...
Click to expand...
Click to collapse
What firmware you have? I run on XXKH3 for 3 days (previously on XXKG3 for 2 weeks), no boot issues.
yqed said:
What firmware you have? I run on XXKH3 for 3 days (previously on XXKG3 for 2 weeks), no boot issues.
Click to expand...
Click to collapse
lightening 3.2 = KG2
Batista 3.7 = KH3
Cognition 1.4 = KG6
all happened to shut down it self. so i guess it is not rom issue..
I would try a stock ROM for a week, just to be safe (no apps/tweaks/kernel, etc., really stock). I'm pretty sure a recent stock ROM will not give you issues, I would not worry about the hardware.
yqed said:
I would try a stock ROM for a week, just to be safe (no apps/tweaks/kernel, etc., really stock). I'm pretty sure a recent stock ROM will not give you issues, I would not worry about the hardware.
Click to expand...
Click to collapse
thanks for your advice, will try stock rom then
Ya, do that... just to see what is going on.
More on the technical side, the screen needs minimum 500Mhz to get out of Sleep Mode. Some custom Rom's use a low voltage or "underclock" feature that reduces the power consumption but also the number of CPU steps. That is what makes your phone crash and reboot randomly.
Once you put the stock ROM, do a sdcard wipe (if you use one), just to be safe. It should take several hours, so do it over the night. Personally I would not use an external sdcard during the one week test, just be sure.
You could also have a RAM (hardware) issue, ya. But 99% of the time is related to software. Bad memory degrades fast so you will see your random reboots pop at a faster frequency. If you did all the above and still experience random reboots, run adb logcat to see what is going on at that specific moment. If you get error codes like:
Code:
code 1 (SEGV_MAPERR), fault addr 00000000
you are dealing with bad memory unfortunately and need to service your phone.
astoncheah said:
I noticed this often happened when i put in my pocket for a while. but when i put it on table over night it didn't happen.
Click to expand...
Click to collapse
I also heard that some people had bad battery contacts on their S2. Clean them with some audio head tape cleaner and cotton swabs, than make sure the contacts are proper... it should eliminate this possibility. In a way, it makes sense since you move a lot with your phone in your pocket.
Edit: I just clicked on Thank You button for your OP, instead of Quote.
yqed said:
Ya, do that... just to see what is going on.
More on the technical side, the screen needs minimum 500Mhz to get out of Sleep Mode. Some custom Rom's use a low voltage or "underclock" feature that reduces the power consumption but also the number of CPU steps. That is what makes your phone crash and reboot randomly.
Once you put the stock ROM, do a sdcard wipe (if you use one), just to be safe. It should take several hours, so do it over the night. Personally I would not use an external sdcard during the one week test, just be sure.
You could also have a RAM (hardware) issue, ya. But 99% of the time is related to software. Bad memory degrades fast so you will see your random reboots pop at a faster frequency. If you did all the above and still experience random reboots, run adb logcat to see what is going on at that specific moment. If you get error codes like:
Code:
code 1 (SEGV_MAPERR), fault addr 00000000
you are dealing with bad memory unfortunately and need to service your phone.
I also heard that some people had bad battery contacts on their S2. Clean them with some audio head tape cleaner and cotton swabs, than make sure the contacts are proper... it should eliminate this possibility. In a way, it makes sense since you move a lot with your phone in your pocket.
Edit: I just clicked on Thank You button for your OP, instead of Quote.
Click to expand...
Click to collapse
you got my THANK button too. but how to run "adb logcat"?
Is all explained into link. Time to read?
However, I have a feeling this is your problem, since the phone restarts in your pocket only. Don't smack it like the guy did, heh. Go easier, think like it is your girlfriend...
Just clean the battery contacts and make sure they touch properly.
is there a guide on how to install Stock ROM back on? cant find any...
how can i root my sgs2...?
it also happened to my phone. so i brought it back to the store where i purchased it and told them that it was shutting down randomly when i put it in my pocket. after 15 days of waiting i called them for follow up because they told me it will take 7-10 working days. they told me that the phone never shut down in the service center. what can i do about it? i don't know how to flash or root. this is my first android phone.
I have finally found a solution... installed XXKH3 FW stock, not rooted yet, and installed an application from the android market called Load Monitor
Code:
https://market.android.com/details?id=com.landak.loadmon
and enabled only Add Notifications, only notify high load, autostart and only screen on... seems to do the job, no battery drainage and most of all NO SOD (Sleep Of Death) or restarts anymore
If you still have problems try checkin wake lock from the options of the app...
Hope it helps
Sent from my GT-I9100 using XDA App
nikkoangelo said:
it also happened to my phone. so i brought it back to the store where i purchased it and told them that it was shutting down randomly when i put it in my pocket. after 15 days of waiting i called them for follow up because they told me it will take 7-10 working days. they told me that the phone never shut down in the service center. what can i do about it? i don't know how to flash or root. this is my first android phone.
Click to expand...
Click to collapse
The phone did not rebooted in their store because they did not move it, you have a bad battery contact that can be fixed easy.
dusnoki said:
I have finally found a solution... installed XXKH3 FW stock, not rooted yet, and installed an application from the android market called Load Monitor
Code:
https://market.android.com/details?id=com.landak.loadmon
and enabled only Add Notifications, only notify high load, autostart and only screen on... seems to do the job, no battery drainage and most of all NO SOD (Sleep Of Death) or restarts anymore
If you still have problems try checkin wake lock from the options of the app...
Hope it helps
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
Weird, people reported that app adds load to the phone. Why not use terminal instead to check the stats?
yqed said:
Is all explained into link. Time to read?
However, I have a feeling this is your problem, since the phone restarts in your pocket only. Don't smack it like the guy did, heh. Go easier, think like it is your girlfriend...
Just clean the battery contacts and make sure they touch properly.
Click to expand...
Click to collapse
ops..missed you link..ok will read it.
lol, i do hope it's my problem and not my phone's.. i've been modding this and that on it for the past 3months since i bought it, i think it's time to treat it nicely like my girl friend and see what is her response to me.. it's been one day testing, so far ok.. thanks..
So about five minutes ago I was playing a game called Triple Town and all of the sudden my screen freaked out and was super distorted and it wasn't hardly usable. So I turned the screen off and back on and nothing happened. Then I restarted my phone and it fixed it. But it scared me because I just got my phone back from getting repaired. Has this happened to anyone else?
Sent from my Bulletproof Amaze 4G from xda premium
Nope. Do you ever turn your phone off? If not, you need to turn it off and it will fix half the issues you ever get.
hasoon2000 said:
Nope. Do you ever turn your phone off? If not, you need to turn it off and it will fix half the issues you ever get.
Click to expand...
Click to collapse
^is always a good idea, you could take a step or 2 further..
1. pull battery and re-seat SIM and MicroSD
2. if rooted you could clear cache and davlik cache
If my phone ever acts up, I just remove the battery for a minute. I restart the phone 2 - 3 times a day to clear up the RAM. Never had an issue.
hasoon2000 said:
Nope. Do you ever turn your phone off? If not, you need to turn it off and it will fix half the issues you ever get.
Click to expand...
Click to collapse
I guess I'll start turning it off more haha the only time I turn it off is to flash something generally lol
Sent from my Bulletproof Amaze 4G from xda premium
hasoon2000 said:
...snip...I restart the phone 2 - 3 times a day to clear up the RAM. Never had an issue.
Click to expand...
Click to collapse
Really? Do you restart that often out of habit or do you notice a difference? I know old WinMo phones needed to be restarted on a regular basis to clear up memory that wouldn't get released, but I didn't think that was an issue on Android. BTW, this is my 1st Android phone so I am genuinely curious.
gregb882 said:
Really? Do you restart that often out of habit or do you notice a difference? I know old WinMo phones needed to be restarted on a regular basis to clear up memory that wouldn't get released, but I didn't think that was an issue on Android. BTW, this is my 1st Android phone so I am genuinely curious.
Click to expand...
Click to collapse
It is both. I used to have a Nokia phone and I used to restart it 1 - 2 a day. I used to work at T-Mobile and many issues I get from customers were solved just by pulling the battery out or restarting the phone. The phone is like a computer. It needs to clear up the memory. It makes a noticeable difference.
I try to remember to reboot the phone every few days. I think it helps keep things running smoothly.
If I have a problem I will turn off, pull battery, and pull SIM. So far with this phone I only did that once when it spontaneously rebooted. Hasn't happened since.
This is really beginning to annoy me. Cant keep the thing to stay on unless it is plugged in to the AC adaptor. Shuts off withing 15 seconds of being unplugged. Running AOKP rom and everything started last night. Have had transfromer since February and Asus support said some bs like their servers are overloaded and to call again in 4 hours.
BugsBunny891 said:
This is really beginning to annoy me. Cant keep the thing to stay on unless it is plugged in to the AC adaptor. Shuts off withing 15 seconds of being unplugged. Running AOKP rom and everything started last night. Have had transfromer since February and Asus support said some bs like their servers are overloaded and to call again in 4 hours.
Click to expand...
Click to collapse
juist install another rom
BugsBunny891 said:
This is really beginning to annoy me. Cant keep the thing to stay on unless it is plugged in to the AC adaptor. Shuts off withing 15 seconds of being unplugged. Running AOKP rom and everything started last night. Have had transfromer since February and Asus support said some bs like their servers are overloaded and to call again in 4 hours.
Click to expand...
Click to collapse
I know it sounds noobish, but did you check display settings? There is a 15 second screen time out option...maybe it's set to that? There's also a " always keep device awake while plugged in" option.
Otherwise I would go ask jermaine151 about that...he's extremely helpful.
I just came back to AOKP Milestone 5 an hour ago, and I'm not having any problemos.
Other than that, maybe a simple reflash might help.
leime68 said:
juist install another rom
Click to expand...
Click to collapse
I tried that and it didn't help.
jaycustom said:
I know it sounds noobish, but did you check display settings? There is a 15 second screen time out option...maybe it's set to that? There's also a " always keep device awake while plugged in" option.
Otherwise I would go ask jermaine151 about that...he's extremely helpful.
I just came back to AOKP Milestone 5 an hour ago, and I'm not having any problemos.
Other than that, maybe a simple reflash might help.
Click to expand...
Click to collapse
My display is at 2 minutes so im starting to to think it is a hardware issue.
BugsBunny891 said:
I tried that and it didn't help.
My display is at 2 minutes so im starting to to think it is a hardware issue.
Click to expand...
Click to collapse
Damn...if it does that across multiple ROMs and it's not settings it sounds like a hardware problem...sucks ass man.
Only other thing I would try is going back to the stock kernel if you're not already running it.
Don't know man..maybe someone else can shed some light.
Curious, you say it only stays on if plugged in to the charger? Does it stay on then if it's attached to the keyboard dock? If you have one..
jaycustom said:
Damn...if it does that across multiple ROMs and it's not settings it sounds like a hardware problem...sucks ass man.
Only other thing I would try is going back to the stock kernel if you're not already running it.
Don't know man..maybe someone else can shed some light.
Curious, you say it only stays on if plugged in to the charger? Does it stay on then if it's attached to the keyboard dock? If you have one..
Click to expand...
Click to collapse
I ordered a keyboard dock a week or so ago so hopefully it will fix my problem. I open the battery calibration app and it says i have 7mv!!! I am pretty sure ASUS will not fix it or give me a new one because it has an unlocked bootloader. Maybe if i brick it where it wont get past the first bootscreen they wont know?
Minor Update
Tried Flashing Stock Kernal -No Luck
50th Battery Recalibration - No Luck
Wiped/Factory Restore - No Luck
Slammed Transformer on desk in frustration - Sucess!!!
So far been running it for 30 minutes and no shut down. Maybe violence is the key to all our problems?
BugsBunny891 said:
Minor Update
Tried Flashing Stock Kernal -No Luck
50th Battery Recalibration - No Luck
Wiped/Factory Restore - No Luck
Slammed Transformer on desk in frustration - Sucess!!!
So far been running it for 30 minutes and no shut down. Maybe violence is the key to all our problems?
Click to expand...
Click to collapse
... but i wont definately do that on purpose.
sent from my i9250
So this is probably the 3rd thread I've made for this device.
After returning my first Z2, I got this one a few (maybe 4 to 5) days ago and now I'm having issues with it. First time, the screen froze at my lock screen pattern entry; no response whatsoever but the LED light was blinking as I had a notification. I had to hold volume up + power button to soft reset. In the same day (today) I've just had to reset it again for the second time but this time, the power button would not wake the screen! No matter what I clicked, it would not work so I had to press volume up + power again till it vibrated 3 times and reset. I'll be going back to return the phone tomorrow and getting my third Z2! Anyone else having issues or anyone have any ideas as to why it's/what is happening?
Thanks in advance for any responses
EDIT: Are there any built in logs I can have a look at or anything of that sort to determine what went wrong?
Devzz said:
So this is probably the 3rd thread I've made for this device.
After returning my first Z2, I got this one a few (maybe 4 to 5) days ago and now I'm having issues with it. First time, the screen froze at my lock screen pattern entry; no response whatsoever but the LED light was blinking as I had a notification. I had to hold volume up + power button to soft reset. In the same day (today) I've just had to reset it again for the second time but this time, the power button would not wake the screen! No matter what I clicked, it would not work so I had to press volume up + power again till it vibrated 3 times and reset. I'll be going back to return the phone tomorrow and getting my third Z2! Anyone else having issues or anyone have any ideas as to why it's/what is happening?
Thanks in advance for any responses
EDIT: Are there any built in logs I can have a look at or anything of that sort to determine what went wrong?
Click to expand...
Click to collapse
Is your phone bone stock at the moment? (locked BL, no root, stock rom, stock kernel)
I had the issue initially - the phone wouldn't wake up a couple of times a day and I'd have to soft reset. But I was rooted with a custom kernel, etc. and learning to use the tools for Sony phones (coming from Samsung phones). But now it's perfectly stable. In my case, I suspect it was a combination of how I was flashing things,etc.
Otherwise, completely stock, i don't recall the phone freezing. Have you done a complete wipe and repair via SUS or PC Companion?
prazvt said:
Is your phone bone stock at the moment? (locked BL, no root, stock rom, stock kernel)
I had the issue initially - the phone wouldn't wake up a couple of times a day and I'd have to soft reset. But I was rooted with a custom kernel, etc. and learning to use the tools for Sony phones (coming from Samsung phones). But now it's perfectly stable. In my case, I suspect it was a combination of how I was flashing things,etc.
Otherwise, completely stock, i don't recall the phone freezing. Have you done a complete wipe and repair via SUS or PC Companion?
Click to expand...
Click to collapse
Hey, yeah the phone is pure stock. I've not messed around with the software nor downloaded anything I shouldn't have. I've not done a complete wipe and repair but I'm thinking about factory resetting. Obviously this is not a hardware issue but I don't want to have to keep resetting my phone twice a day because that is stupid. Hopefully it was a one off and I guess I'm not too bothered but I may go in store tomorrow and just see if they will replace it. Silly reason to do so, I know, but I guess I'm within my rights if the phone isn't working properly. What do you think?
Devzz said:
So this is probably the 3rd thread I've made for this device.
After returning my first Z2, I got this one a few (maybe 4 to 5) days ago and now I'm having issues with it. First time, the screen froze at my lock screen pattern entry; no response whatsoever but the LED light was blinking as I had a notification. I had to hold volume up + power button to soft reset. In the same day (today) I've just had to reset it again for the second time but this time, the power button would not wake the screen! No matter what I clicked, it would not work so I had to press volume up + power again till it vibrated 3 times and reset. I'll be going back to return the phone tomorrow and getting my third Z2! Anyone else having issues or anyone have any ideas as to why it's/what is happening?
Thanks in advance for any responses
EDIT: Are there any built in logs I can have a look at or anything of that sort to determine what went wrong?
Click to expand...
Click to collapse
hi mate , could you please give us your update on this thread ? http://forum.xda-developers.com/showthread.php?t=2757544
Let us know about the batch and what problems you'hv been facing
Thank you
shaf46 said:
hi mate , could you please give us your update on this thread ? http://forum.xda-developers.com/showthread.php?t=2757544
Let us know about the batch and what problems you'hv been facing
Thank you
Click to expand...
Click to collapse
Hey Shaf, thanks for the suggestion. I've just posted there now so you can see all the issues I've had with this particular device so far. What do you think I should do - as in should I go in and see if they will exchange it or should I wait for the .69 firmware to roll out?
Devzz said:
Hey Shaf, thanks for the suggestion. I've just posted there now so you can see all the issues I've had with this particular device so far. What do you think I should do - as in should I go in and see if they will exchange it or should I wait for the .69 firmware to roll out?
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i would wait for the firmware to come out but if you paid for it and under a warranty then go and change it and look out for the physical issues before receiving another one as one it is software issue its fine but like i say under warranty ? you paid for it ? then change it
shaf46 said:
i would wait for the firmware to come out but if you paid for it and under a warranty then go and change it and look out for the physical issues before receiving another one as one it is software issue its fine but like i say under warranty ? you paid for it ? then change it
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I only bought it a few days ago and manufacturer's warranty is 12 months here I think I'll keep it and see if a firmware update helps because it is perfect hardware wise and I won't be happy if they give me a new one and it has gaps etc. Would you happen to know if the new update helps with the camera/overheating issue?
Devzz said:
I only bought it a few days ago and manufacturer's warranty is 12 months here I think I'll keep it and see if a firmware update helps because it is perfect hardware wise and I won't be happy if they give me a new one and it has gaps etc. Would you happen to know if the new update helps with the camera/overheating issue?
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my friend, go to setting factory reset the phone as new , format your sd card as new or buy a new one
then re set up the phone, don't install unnecessary apps or games
i don't know yet but ill wait for officials ones im scared of bricking my phone :#
shaf46 said:
my friend, go to setting factory reset the phone as new , format your sd card as new or buy a new one
then re set up the phone, don't install unnecessary apps or games
i don't know yet but ill wait for officials ones im scared of bricking my phone :#
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Yeah I'll factory reset if it happens again! Haha yeah I've not done anything to it simply because this is my first non-nexus phone since the Nexus S! Can't risk anything happening Thanks again for all your help Shaf, appreciate it! :highfive:
Devzz said:
Yeah I'll factory reset if it happens again! Haha yeah I've not done anything to it simply because this is my first non-nexus phone since the Nexus S! Can't risk anything happening Thanks again for all your help Shaf, appreciate it! :highfive:
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haha no worries mate, im here to help people
and keep us update
sony xperia is a really nice phone but its like a ferrari :3 so you need to take care of it and clean it every time just like a baby :')
shaf46 said:
haha no worries mate, im here to help people
and keep us update
sony xperia is a really nice phone but its like a ferrari :3 so you need to take care of it and clean it every time just like a baby :')
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So it looks like I've got a faulty Ferrari just had to reset it again for a third time! Not sure what the reason is but again the power button would not respond and the screen would not wake.
Devzz said:
So it looks like I've got a faulty Ferrari just had to reset it again for a third time! Not sure what the reason is but again the power button would not respond and the screen would not wake.
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Now, this is an issue mate don't play with it leave it, if you got guarantee, claim it please
shaf46 said:
Now, this is an issue mate don't play with it leave it, if you got guarantee, claim it please
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Hey mate, sorry late reply! I rang the place I bought the phone from and they said if I can't reproduce the problem they cannot replace it as I have no proof so I'm waiting for it to happen again as I have no clue what is going wrong!
Devzz said:
Hey mate, sorry late reply! I rang the place I bought the phone from and they said if I can't reproduce the problem they cannot replace it as I have no proof so I'm waiting for it to happen again as I have no clue what is going wrong!
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i don't why sellers are *****y , when you buy something they open their mouth and smile at you when its not working properly you become their worst enemy next time mate do a video when it lags / freeze, and show it to them it will shut their mouth
shaf46 said:
i don't why sellers are *****y , when you buy something they open their mouth and smile at you when its not working properly you become their worst enemy next time mate do a video when it lags / freeze, and show it to them it will shut their mouth
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Haha, to think I'm gonna be working for them next month! Yeah I'll have to record all problems from now until them give me a working phone. I saw the .402 OTA was available from today in Europe so I'll wait for that to roll out before making any rash decisions about returns
Devzz said:
So this is probably the 3rd thread I've made for this device.
After returning my first Z2, I got this one a few (maybe 4 to 5) days ago and now I'm having issues with it. First time, the screen froze at my lock screen pattern entry; no response whatsoever but the LED light was blinking as I had a notification. I had to hold volume up + power button to soft reset. In the same day (today) I've just had to reset it again for the second time but this time, the power button would not wake the screen! No matter what I clicked, it would not work so I had to press volume up + power again till it vibrated 3 times and reset. I'll be going back to return the phone tomorrow and getting my third Z2! Anyone else having issues or anyone have any ideas as to why it's/what is happening?
Thanks in advance for any responses
EDIT: Are there any built in logs I can have a look at or anything of that sort to determine what went wrong?
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I was having issues with mine freezing especially while using the camera.
- Sent From My Xperia Z2 On Bell
acheney1990 said:
I was having issues with mine freezing especially while using the camera.
- Sent From My Xperia Z2 On Bell
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Ah man. In a way I'm glad to see I'm not alone at least! For some reason mine is mostly random but I've kind of noticed it happens after I pull the charger out. Have you tried to go in and exchange it? If it's the camera causing it, it seems easily reproducible.
@shaf46
Hey Shaf, sorry to bother you mate. I just don't understand what is wrong with this phone! My estimated time on with stamina mode is down to 1 day a few hours again. It is a brand new phone I only got it yesterday. Is it the way I am charging it or is it just buggy software? I don't have any apps I don't need and even tap to wake is off. The battery works normally I guess although it is draining a bit fast (5% in 20 minutes while using it) but I don't understand what could be causing this to happen!
Devzz said:
@shaf46
Hey Shaf, sorry to bother you mate. I just don't understand what is wrong with this phone! My estimated time on with stamina mode is down to 1 day a few hours again. It is a brand new phone I only got it yesterday. Is it the way I am charging it or is it just buggy software? I don't have any apps I don't need and even tap to wake is off. The battery works normally I guess although it is draining a bit fast (5% in 20 minutes while using it) but I don't understand what could be causing this to happen!
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It's happened to me once where the phone wouldn't switch on after sleeping, turned on after about 2mins, but only when I received my magnetic charger and started charging with it. Not sure if the magnetic charger is the problem since I only had that problem once and never happened since.
Are you charging it with a magnetic charger?
Pesetio said:
It's happened to me once where the phone wouldn't switch on after sleeping, turned on after about 2mins, but only when I received my magnetic charger and started charging with it. Not sure if the magnetic charger is the problem since I only had that problem once and never happened since.
Are you charging it with a magnetic charger?
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Did you manage to sort it out? No I'm using the standard charger provided but after charging it last night, the estimation of battery time in stamina mode has come down significantly. The estimation assumes stamina mode is not on but it is turned on in my notification bar. This time yesterday the estimate was at ~5 days.