What to do...toss the phone? - Android Q&A, Help & Troubleshooting

My phone has been hacked into and it seems they can enter whenever. I was given a Samsung Galaxy S GT-I9000m by a friend, and it's running Froyo 2.2 and the hardware is that of windows (NOW), not my doing. Would an upgrade get rid of those who switch my settings during the night. Should I put a different operating system in...most of this being as clear as mud to me! I can't even download apps without them knowing and they would just join the rest of the grayed out ones. I am beginning to think how far would a Galaxy S skip as I toss it across the river.
Any suggestions would be of help as to what to do about this dilemma.

Have you done a factory reset? I would definitely suggest doing that. If you're rooted I'd make a backup and factory reset. See if that clears up your problem. Also once you have done a factory reset change your passwords to your email (Gmail etc ..) accounts. Whatever you do don't change your passwords until after you've done a factory reset because it may lock you out otherwise for 72 hours.

Always Learning said:
My phone has been hacked into and it seems they can enter whenever. I was given a Samsung Galaxy S GT-I9000m by a friend, and it's running Froyo 2.2 and the hardware is that of windows (NOW), not my doing. Would an upgrade get rid of those who switch my settings during the night. Should I put a different operating system in...most of this being as clear as mud to me! I can't even download apps without them knowing and they would just join the rest of the grayed out ones. I am beginning to think how far would a Galaxy S skip as I toss it across the river.
Any suggestions would be of help as to what to do about this dilemma.
Click to expand...
Click to collapse
Let me know how that goes. Factory reset usually takes away any type of spyware on a device if something's been installed.

flash713 said:
Have you done a factory reset? I would definitely suggest doing that. If you're rooted I'd make a backup and factory reset. See if that clears up your problem. Also once you have done a factory reset change your passwords to your email (Gmail etc ..) accounts. Whatever you do don't change your passwords until after you've done a factory reset because it may lock you out otherwise for 72 hours.
Click to expand...
Click to collapse
Thank you, I have done a factory reset, used *#*#7780#*#*, and *2767*3855# many a time with no luck. Whoever it is put a small package in my phone and I only have half the features available. I have tried to erase the ram but get caught. As far as passwords they got into my GMail through GSuite and I have 2 step verification on it using printed out codes. I've notified Google.
Regards

Always Learning said:
Thank you, I have done a factory reset, used *#*#7780#*#*, and *2767*3855# many a time with no luck. Whoever it is put a small package in my phone and I only have half the features available. I have tried to erase the ram but get caught. As far as passwords they got into my GMail through GSuite and I have 2 step verification on it using printed out codes. I've notified Google.
Regards
Click to expand...
Click to collapse
I'd do a factory reset in stock recovery.
I believe you can get into stock recovery by pressing volume up, power and home buttons all at the same time then release em all when it reboots. Should get you to stock recovery. I dont use dialer codes. I've been messing with phone's since HTC Evo and Galaxy S2 days. I've never had a virus that a factory reset didn't wipe out. (And a change of my passwords and security checkup.)
Remember if someone logs into your gmail account it will have your phone model as the device that logged in but it's NOT.
I always delete all recognized devices too...
Hope that helps. If so please hit the thanks button as I'm trying to be able to make posts on here and can't till I have 10, not on certain threads anyway.... Lmao.
I hope you solve this issue though.

Related

Rooted Factory Reset

I've got a question I can't find an answer to.
I'm rooted and running the Vanilla ROM, and I'd like to change my primary gmail account on my phone.
Factory Reset seems like the only method, what happens when you factory reset after being rooted?
Can I do a Nand backup of my existing set-up, Factory Reset > reset my mail gmail > restory Nand?
Just curious what will happen if a factory reset is done while running a rooted ROM.
Thanks in advance.
Why not just do a data wipe from the bootloader and then reflash the rom?
Factory reset will reset the phone to where you were when you first loaded the villian rom...so you can put in a different g-mail account but then you will have to set up everything else too...if you do a nand backup before and then restore from your nand it will restore with the current g-mail account that you have on there when you make a backup and not the new one you switched too so if you want to switch your g-mail account you will have to reload all your apps and settings yourself. hope that made sense lol...
Makes perfect sense, thanks greatly.
I figured data wipe would probably be the same thing as factory reset.
No sure if I'm going to do this or not, but I do appreciate the input, and quick response.
Have you tried going into 'Menu > Settings > Accounts & Sync' from your home screen? Then select Google, and remove account, and then add the new one.
Oh, BTW... Hi everyone. Been lurking for a bit, because I have little to offer. But alot to learn. But I will offer when I think I have something worthwhile.
Yep, tried that first actually, unfortunately google/Verizon/my phone, won't allow you to remove the primary account by just deleting it.
Clear data / reflash worked fine though, I'm now set-up with my new gmail account as primary.
Wouldn't really recommend this if you have a ton of paid apps though. Lucky for me I've been cleaning house and getting this rom set up so I'm at minimal apps right now. I did have to repurchase my not-free apps, but that's cool as I only had maybe $10 worth at the most, and half of those I don't even use any longer. I sure theres a way to re-connect your paid apps, but not a huge deal for me.
Thanks again for everyones help,
And welcome chaoss13!

update help

First off i wanna send a big whats up to the forum and am glad to be here hope to be here a while and lookin forward to as much help as i can get as am new to the Android os . now lets get it on i have a Samsung Galaxy S2 and when ever i try to add my Samsung account to the phone i keep getting this error processing failed can any one help with this .
thanks to every one in advance
Hello
Try resetting your phone or downloading Samsung kies to you're computer and do it on your computer that way, also an update might help
Hope this helps
Definitely a factory reset. Given you've only just got the phone this shouldn't be too much of an inconvenience.
thanks guys i'll let you know how it goes
Yep definitely post back & let us know how it goes. I completely messed up setting up my google account when I first got my phone, wouldn't connect to servers properly, etc, etc. Did a factory reset & was able to set it up just fine. I'm thinking this should do the trick with the Samsung account.
mrbiggzz79 said:
thanks guys i'll let you know how it goes
Click to expand...
Click to collapse
jus got home one question b4 i do a factory rest . i rooted my phone will i have to reroot after i factory reset
I think you just need to enable background data transfer in settings - accounts and sync - and check background data. You might lose root after factory reset - get superuser from market.
Sent from outer space by aliens on tapatalk using SGS2
hey fam am back still can't sign in to samsung account i did a factory rest and enabled back ground data still nothing. any more ideas
fixed
Market Enabler it helped

[Q] Reseting the stock app locker password

Hi guys,
I recently tried out that stock app locker app on my prime and while it functioned as it should. I didn't use any of the locked apps for a long time which made it easy for me to forget the password. After several attempts to remember it, all have failed. Before upgrading to ICS, i could easily go to the apps section under settings and kill the process for the application there by enabling me access to the locked apps but after the ICS update, this is no longer possible. I simply want to know if anyone is aware of any methods to reset the applications password. I have googled and done a lot of searching still to no avail.
Any help will be much appreciated.
The prime has been only out a few weeks surely that's not long enough to forget, anyway I believe the only way is with a factory reset. I'm sure there is such a warning when you first set up App Locker.
bobbyball said:
The prime has been only out a few weeks surely that's not long enough to forget, anyway I believe the only way is with a factory reset. I'm sure there is such a warning when you first set up App Locker.
Click to expand...
Click to collapse
I know right? Was sleepy when i set it up. Probably not the best time to have done that. A factory reset will wipe the slate clean. If i do a back up and wipe then restore after the factory reset, that wud b useless right?

[SOLVED][Q] after phone reset, device does NOT ask for google sign in

hi all
short story: galaxy s3 has the mainboard malfunction problem. had the phone replaced. what i got was the same IMEI handset, yet all wiped.
i was looking forward to the nice app restore feature.
however after setting language, timezone, etc. the phone is not taking me to the google sign in page, so to associate my handset with my account (hopefully restoring some of my data)
any idea why the phone does not ask for a google account sign in after reset?
i've updated to 4.1.2 on kies but the same issue, phone says it is all setup without asking for google sign in.
any tips how to make it ask for it at first device setup so to retrieve all the data backed up on google servers?
many thanks, all input appreciated.
Re: [Q] after phone reset, device does NOT ask for google sign in
Settings - accounts
Glebun said:
Settings - accounts
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no, that only adds a google account for syncing and such
i am talking about the main google account association with a new phone
every device has this
my s2 whenever i reset it asks for a google account. an old spica does too.
why doesn't the reset s3 do it?
DorinAlex said:
no, that only adds a google account for syncing and such
i am talking about the main google account association with a new phone
every device has this
my s2 whenever i reset it asks for a google account. an old spica does too.
why doesn't the reset s3 do it?
Click to expand...
Click to collapse
i need this so that the phone downloads the backed up app content
Guys, can you please share your views on this issue?
Has anybody seen this before: after hard reset, phone doesn't ask to log into Google account?
Thanks
DorinAlex said:
Guys, can you please share your views on this issue?
Has anybody seen this before: after hard reset, phone doesn't ask to log into Google account?
Thanks
Click to expand...
Click to collapse
Try to flash the google apps new and factory reset the phone. (its my proposal but no guarantee its working )
not sure what you mean.. 'flash google apps new'
can you please detail more?
thanks
DorinAlex said:
not sure what you mean.. 'flash google apps new'
can you please detail more?
thanks
Click to expand...
Click to collapse
Can you wipe your phone properly? Factory reset.
It will remove google account, samsung account, and master Youda's account as well if you have one.
RTFT...
spamtrash said:
Can you wipe your phone properly? Factory reset.
It will remove google account, samsung account, and master Youda's account as well if you have one.
RTFT...
Click to expand...
Click to collapse
glad we're joined by a typical frustrated poster with anger issues galore.
as usual, they step on their own tail making a fool of themselves. HOW ABOUT YOU RTFT!?
i clearly say above 'all wiped', 'hard reset', so there! you've soiled yourself again. good job!
to anybody else who is really trying to help, thank you
here is the problem again:
AFTER HARD RESET (DATA/CACHE WIPE IN CONSOLE) PHONE DOES NOT ASK FOR GOOGLE ACCOUNT AT FIRST BOOT.
thanks
Re: [Q] after phone reset, device does NOT ask for google sign in
DorinAlex said:
glad we're joined by a typical frustrated poster with anger issues galore.
as usual, they step on their own tail making a fool of themselves. HOW ABOUT YOU RTFT!?
i clearly say above 'all wiped', 'hard reset', so there! you've soiled yourself again. good job!
to anybody else who is really trying to help, thank you
here is the problem again:
AFTER HARD RESET (DATA/CACHE WIPE IN CONSOLE) PHONE DOES NOT ASK FOR GOOGLE ACCOUNT AT FIRST BOOT.
thanks
Click to expand...
Click to collapse
Never had this issue myself, my only assumption is that the software isn't right otherwise it'd be asking right? Have you Rooted the handset? If so then pop on a ROM you like and see if you yield the same results.
As I said I've never had this issue before myself but I am suspecting bad software so do what I've suggested and see if it helps.
Hope you get some luck
Sent from my GT-I9300 using xda premium
dladz said:
Never had this issue myself, my only assumption is that the software isn't right otherwise it'd be asking right? Have you Rooted the handset? If so then pop on a ROM you like and see if you yield the same results.
As I said I've never had this issue before myself but I am suspecting bad software so do what I've suggested and see if it helps.
Hope you get some luck
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
thanks to all the guys who wholeheartedly tried to help
@dladz yes, the solution was to flash a new rom.
but no need for custom roms
SOLUTION: for anyone who might come across this unusual behavior
-if you do not get asked for google (and samsung) account after hard resets (through recovery console or otherwise) you have to reflash the same version with Odin. no need to tick 'reformat' or anything. i used the same stock version (gotten from http://androidromupdate.com - slightly differetn csc and phone) and it solved by itself just like this.
goes to show how little we actually know about Android's entrails..

Question Spy/malware removal

Is there any kind that actually works? I keep fishing around on Google play and everything is either old, doesn't work, or is full of sh*t, or a combination of all 3.
Welcome to XDA
If you're running Android 9 or higher simply do a factory reset. There are no known rootkits that can worm out of the user partition, once that data is wiped so is the malware.
Don't reload it again after the factory reset.
blackhawk said:
Welcome to XDA
If you're running Android 9 or higher simply do a factory reset. There are no known rootkits that can worm out of the user partition, once that data is wiped so is the malware.
Don't reload it again after the factory reset.
Click to expand...
Click to collapse
Thank you for the welcome. Sorry bout the late reply. I don't suppose there's another way is there? Im literally fresh out the box, I've never done a factory reset.
Michael Romanov said:
Thank you for the welcome. Sorry bout the late reply. I don't suppose there's another way is there? Im literally fresh out the box, I've never done a factory reset.
Click to expand...
Click to collapse
You're welcome. The other way is to find the malware and delete it completely.
blackhawk said:
You're welcome. The other way is to find the malware and delete it completely.
Click to expand...
Click to collapse
Which would be how? Would I need a app or something for the pc? And if so do you have any recommendations? I have the mixsilver file manager on my phone (pixel 6 "Not pro"). Would there be a way I could find it thru there? Also my device is not rooted. So would I need to root? I'm sorry if this gets on your nerves. If so tell me, won't hurt my feelings. I'm literally a noob at this stuff. I've been trying to teach myself and just do trial and error but im getting in over my head and don't wanna accidentally brick my phone or worse.
What makes you sure you have spy/malware? Or do you mean adware?
Cheers
Tom
With Avast or AVG Antivirus you can do a pretty good scan of your apps, even system apps if you want.
For Factory reset see here https://support.google.com/pixelphone/answer/4596836
or go here on a PC (you need your Pixel connected by usb to the PC then): https://pixelrepair.withgoogle.com/carrier_selection
tom1807 said:
What makes you sure you have spy/malware? Or do you mean adware?
Cheers
Tom
Click to expand...
Click to collapse
Chrome ****tin out 3 gigs of data a day. I have unlimited so it's not that big of a deal but still.....and some of the options I had in settings like "permissions, enable/disable, clear data/cache" that I know for a fact I had not too long ago are now greyed out or nonexistent. Also sometimes when I bring up "location" thru the settings menu everything is supposed to be "off" but there's 2 or 3 that look like they are switching back to say "off" as soon as the page shows. 1 of them outright takes several seconds to display any "on or off" setting at all. I've found a "Verizon" system app on my phone, some kind of Samsung telephony thing. And it seems like I can input a change to settings or something and when I look at my phone in the morning everything I had set up is back to it's previous settings.
psi78 said:
With Avast or AVG Antivirus you can do a pretty good scan of your apps, even system apps if you want.
For Factory reset see here https://support.google.com/pixelphone/answer/4596836
or go here on a PC (you need your Pixel connected by usb to the PC then): https://pixelrepair.withgoogle.com/carrier_selection
Click to expand...
Click to collapse
Thank you. Umm.....stupid question but I've never done a full reset before so.....how and would I need to move my apps to another storage or could I just go back thru the play store and redownload? And any paid apps and subscriptions?
It probably explains all that in those links doesn't it?
Just do factory reset and you are okay.. Then start using phone as new..
Michael Romanov said:
Chrome ****tin out 3 gigs of data a day. I have unlimited so it's not that big of a deal but still.....and some of the options I had in settings like "permissions, enable/disable, clear data/cache" that I know for a fact I had not too long ago are now greyed out or nonexistent. Also sometimes when I bring up "location" thru the settings menu everything is supposed to be "off" but there's 2 or 3 that look like they are switching back to say "off" as soon as the page shows. 1 of them outright takes several seconds to display any "on or off" setting at all. I've found a "Verizon" system app on my phone, some kind of Samsung telephony thing. And it seems like I can input a change to settings or something and when I look at my phone in the morning everything I had set up is back to it's previous settings.
Click to expand...
Click to collapse
For what it's worth, the Verizon system app comes with the phone in case you use a Verizon sim.
If you end up clean flashing or factory resetting, I would not restore any apps from backups. I would reinstall everything fresh or you could just be putting the malware back on your phone, if that indeed is what you have.
Michael Romanov said:
Thank you. Umm.....stupid question but I've never done a full reset before so.....how and would I need to move my apps to another storage or could I just go back thru the play store and redownload? And any paid apps and subscriptions?
It probably explains all that in those links doesn't it?
Click to expand...
Click to collapse
Just redownload them. Google remembers your bought apps or subscriptions in your Google account, so as long as you use the same email/account for logging in to Playstore after Factory reset you're good.
Your contacts normally are also synced to your Google Account, so you get them back also then.
psi78 said:
Just redownload them. Google remembers your bought apps or subscriptions in your Google account, so as long as you use the same email/account for logging in to Playstore after Factory reset you're good.
Your contacts normally are also synced to your Google Account, so you get them back also then.
Click to expand...
Click to collapse
Thank you. I was worried it wasn't gonna remember me.
Lughnasadh said:
For what it's worth, the Verizon system app comes with the phone in case you use a Verizon sim.
If you end up clean flashing or factory resetting, I would not restore any apps from backups. I would reinstall everything fresh or you could just be putting the malware back on your phone, if that indeed is what you have.
Click to expand...
Click to collapse
But that's the thing. I don't use Verizon I use sprint which is part of t mobile. That's why I just don't get it.
Michael Romanov said:
But that's the thing. I don't use Verizon I use sprint which is part of t mobile. That's why I just don't get it.
Click to expand...
Click to collapse
It comes with the phone by default just in case you do use Verizon. Basically that app helps give the phone Verizon support, of sorts. It's disabled by default if you don't use Verizon so there's really nothing to worry about with that app.
Lughnasadh said:
It comes with the phone by default just in case you do use Verizon. Basically that app helps give the phone Verizon support, of sorts. It's disabled by default if you don't use Verizon so there's really nothing to worry about with that app.
Click to expand...
Click to collapse
Man thank you. There's stuff on here that I don't understand and I've been thinking it's something I've downloaded or whatever. I'm new to all of this.

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