Hi everyone, Im a bit desperate right now, since Ive searched all the internet (or I tried) and all of xda, but couldnt find a solution to my problem. Also Im unsure what causes it (ROM, device, some app,...?), which is why Im posting in the general section. So on to my problem:
I have a Oneplus 6, with the most current official LOS release. Sometimes when I unlock my phone, some random app will start. I said semi-random, because its mostly Instagram or Authy, probably depending on which of the two I had opened most recently (actually sometimes both will open; I see Authy for a split-second and then instagram will appear and stay), but never (as far as I remember) other apps, even if I had antoher one open before it happens.
Now, I recently discovered that I can reproduce the behavior if I go to developer settings and change the display cutout setting to something different. It will reliably happen. So the screen goes black for a second, (probably re-drawing the UI) come back and Instagram will open. This led me to the idea that the UI crashes in a way. When it happens after unlocking the device, its always black for a second as well, while usually the screen is just there.
I only found evidence of the problem online regarding Samsung phones, mostly using Nova. Im using Nova as well, so that may be the cause. But I dont know for sure.
Does anyone know this problem? Why is it always one of those two apps, that appear? Can a log help me find the issue?
Things I already tried: factory resetting and setting up Nova from the ground.
Help very much appreciated
EDIT: I dug through the log file a bit and found something interesting (as far as I can say, Im far from an expert). I attached the relevant part, may be someone can tell me what happens?
diemadedrei said:
Hi everyone, Im a bit desperate right now, since Ive searched all the internet (or I tried) and all of xda, but couldnt find a solution to my problem. Also Im unsure what causes it (ROM, device, some app,...?), which is why Im posting in the general section. So on to my problem:
I have a Oneplus 6, with the most current official LOS release. Sometimes when I unlock my phone, some random app will start. I said semi-random, because its mostly Instagram or Authy, probably depending on which of the two I had opened most recently (actually sometimes both will open; I see Authy for a split-second and then instagram will appear and stay), but never (as far as I remember) other apps, even if I had antoher one open before it happens.
Now, I recently discovered that I can reproduce the behavior if I go to developer settings and change the display cutout setting to something different. It will reliably happen. So the screen goes black for a second, (probably re-drawing the UI) come back and Instagram will open. This led me to the idea that the UI crashes in a way. When it happens after unlocking the device, its always black for a second as well, while usually the screen is just there.
I only found evidence of the problem online regarding Samsung phones, mostly using Nova. Im using Nova as well, so that may be the cause. But I dont know for sure.
Does anyone know this problem? Why is it always one of those two apps, that appear? Can a log help me find the issue?
Things I already tried: factory resetting and setting up Nova from the ground.
Help very much appreciated
EDIT: I dug through the log file a bit and found something interesting (as far as I can say, Im far from an expert). I attached the relevant part, may be someone can tell me what happens?
Click to expand...
Click to collapse
Dude reflash your rom..
I'm also using nova no such problem
([emoji813]9/[emoji725]/9[emoji813])
PoochyX said:
Dude reflash your rom..
I'm also using nova no such problem
([emoji813]9/[emoji725]/9[emoji813])
Click to expand...
Click to collapse
did you even bother reading my post? I did that already. Multiple times
diemadedrei said:
did you even bother reading my post? I did that already. Multiple times
Click to expand...
Click to collapse
You said factory restore not reflash buddy use the appporiate wording you have a expensive phone you want to modify it and when issues happen you come here if you stood on stock with no modifications or custom rom you wouldn't have this issue I would suggest simply using an alternative launcher
([emoji813]9/[emoji725]/9[emoji813])
PoochyX said:
You said factory restore not reflash buddy use the appporiate wording you have a expensive phone you want to modify it and when issues happen you come here if you stood on stock with no modifications or custom rom you wouldn't have this issue I would suggest simply using an alternative launcher
([emoji813]9/[emoji725]/9[emoji813])
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Click to collapse
look, if you do not want to help me, thats perfectly fine, then please just dont post. I reflashed the ROM when factory resetting and flashed OOS in between.
If I wanted advice on which ROM or launcher to use, I would have asked for it.
diemadedrei said:
look, if you do not want to help me, thats perfectly fine, then please just dont post. I reflashed the ROM when factory resetting and flashed OOS in between.
If I wanted advice on which ROM or launcher to use, I would have asked for it.
Click to expand...
Click to collapse
Try reporting it as a bug
Related
I just recently got the vibrant and got the OTA the same day, the gallery freezes about half the time, and about half of the time that it freezes i have to pull the battery, i cant get to task manager or put the phone to sleep and wake it up.
I searched google and there are alot of links regarding it but i didnt find any that gave any ideas to fix it.
I searched this forum and nothing came up. Anyway, I have a class 6 card, the gallery on my nexus is very quick and has never frozen, so it is definitely the phone.
In my experience with the g1, MT3g, N1 and now this vibrant, any time ive received an OTA it has come with costs, it always brings fixes and features but also causes new problems, large and small. So I dont doubt what I found while searching, that the gallery issue is a result of the recent OTA for the GPS fix. Anyway, its kind of silly that this awesome, technologically advanced device freezes when you open up one of the native apps. But can we do anything about it? And if not, is it likely that Samsung will address it in another OTA? thanks
edit: ive also just recently had my phone just turn off every day or so, and it wont power back on until i pull the battery. Maybe these 2 issues mean i have a defective device? Or is this par for the course with the tmobile galaxy s?
Overclock your phone to only run at 800-1000MHz. It completely solved this for me, 400-1000MHz still hiccups.
thank you, yet another reason to root i suppose...
So no way to fix that with stock phone? =(
heygrl said:
Overclock your phone to only run at 800-1000MHz. It completely solved this for me, 400-1000MHz still hiccups.
Click to expand...
Click to collapse
overclock huh,, i never tried i am there is a link here let me go look or how did u do it
/
That is odd, I've never had my gallery freeze or my phone reboot... Are you sure you don't have some rogue app? Perhaps you should factory reset and start fresh? Do you have any "junk" apps on your phone (stupid apps)?
I had a freeze on opening gallery right after the JI6 was released. I think it was trying to recreate the thumbnails from scratch and download pics from my Picasa acct.
Happened one time only and I actually had to pull the battery since it went unresponsive. Never had a problem after that.
~SB
perhaps unmount and remount the INTERNAL memory card. I've done this before just because I saw it as a suggestion and it recreated my gallery.
I having the same issue. I am ready to delete it and use a different app. Is that possible?
acjames said:
I having the same issue. I am ready to delete it and use a different app. Is that possible?
Click to expand...
Click to collapse
If you're rooted you can probably remove it.
I have tried factory reset so I don't think its a rogue app. I got the ota the day I got the phone so I can't compare before and after. If some people aren't having the issue period maybe a warranty replacement would resolve it. Of course, if we do end up getting froyo maybe that's something that will improve. Love the phone either way, I just get fed up with stuff like gallery freeze, random reboot, GPS issues, etc... stuff that i would think shouldn't get past product testing.
OP, this is discussed at the thread below. (use the search next time)
You are not the only one having this issue.
http://forum.xda-developers.com/showthread.php?t=805784
Quick Summary:
- Even with the removable card blank, the Gallery still have the same issues.
- I did a complete wipe and still have the same issues.
- I cleared data through System Settings which recreated thumbnails and other data, still have the same issues.
androidmonkey said:
OP, this is discussed at the thread below. (use the search next time)
You are not the only one having this issue.
http://forum.xda-developers.com/showthread.php?t=805784
Quick Summary:
- Even with the removable card blank, the Gallery still have the same issues.
- I did a complete wipe and still have the same issues.
- I cleared data through System Settings which recreated thumbnails and other data, still have the same issues.
Click to expand...
Click to collapse
Wow i am so sick of reading some loser tell somebody to "search next time". You'll be so very relieved to know that I actually did search, and all i found out is that you dont have any friends. But honestly I did find your thread, however it didnt seem to me to be on point with what i wanted to ask specifically. Your post says that "watchdog" told you your gallery is a "resource hog" and that you have to kill it. I dont know what watchdog is, nothing told me anything i just cant get into my gallery app very often, so that didnt seem applicable. Also, i got ji6 the day i got my phone so putting the gallery issue in the context you did ("since ji6 update") didnt mean anything to me, i dont anything about this phone pre-ji6 update. All I know is that my gallery app sucks, your thread was a bit technical for me to be able to apply to my particular issue
Anyway, now my gallery freezes every single time i initially try to open it, i have had to pull the battery 6 times in a row, it works after the pull. This has been my favorite android phone (of 4) but now i just want to set it on fire and run over it with my car. I guess Samsung and Android arent interested in making their $600 products work, does anybody know how i can fix my phone so that it does what it is supposed to? Also im not rooted which i assume probably makes it impossible for me to fix? thanks for any help.
DMaverick50 said:
Wow i am so sick of reading some loser tell somebody to "search next time". You'll be so very relieved to know that I actually did search, and all i found out is that you dont have any friends.
Click to expand...
Click to collapse
lol
also bump
I purchased this app and I am having an issue where it wont save the settings.
I posted on their help page saying I couldn't get it to save my settings and thought maybe I was doing it wrong, and got this reply.
Hello,
you are not doing anything from. This is a well known problem on some Samsung devices, since the update of Android version 2.2.1. The settings of some apps are not saved permanently. Once this problem occured, this will happen again and again.
As the problem seems to be caused by a bug in Samsung's version of the Android OS I am afraid to say that we can't do anything against it. We hope that Samsung is about to fix the reason of this in the future. Maybe you can contact the Samsung support, that they hopefully
accelerate working on that issue.So unfortunately your device is affected by this problem. Some people told us that a factory reset helps them out of this really annoying problem, but I won't guarantee for anything. That's up to you.
Best regards - Anthea Neums from Business Calendar Support
Now I have been running the Galaxy S since launch day and my Galaxy SII since December. I frequent the forums here daily. Yet I have never seen or experienced anything like this happening before. Is their reply BS or have I missed something in my readings? And if they are correct, is it fixable with a hack? I really like the program.
FireRaider said:
I purchased this app and I am having an issue where it wont save the settings.
I posted on their help page saying I couldn't get it to save my settings and thought maybe I was doing it wrong, and got this reply.
Hello,
you are not doing anything from. This is a well known problem on some Samsung devices, since the update of Android version 2.2.1. The settings of some apps are not saved permanently. Once this problem occured, this will happen again and again.
As the problem seems to be caused by a bug in Samsung's version of the Android OS I am afraid to say that we can't do anything against it. We hope that Samsung is about to fix the reason of this in the future. Maybe you can contact the Samsung support, that they hopefully
accelerate working on that issue.So unfortunately your device is affected by this problem. Some people told us that a factory reset helps them out of this really annoying problem, but I won't guarantee for anything. That's up to you.
Best regards - Anthea Neums from Business Calendar Support
Now I have been running the Galaxy S since launch day and my Galaxy SII since December. I frequent the forums here daily. Yet I have never seen or experienced anything like this happening before. Is their reply BS or have I missed something in my readings? And if they are correct, is it fixable with a hack? I really like the program.
Click to expand...
Click to collapse
Weird. I use business calendar, and haven't noticed any issues with it not saving settings. I honestly don't make too many changes to the defaults though, so maybe it's something you are doing that I am not? If you want to give me a specific case that you can reliably reproduce, I'll give it a shot to see if it loses that setting for me as well...
All I have to do is open it and it goes right to the 'Welcome to Business Calendar' page nearly every time. I change the week to start with Sunday and the day to start at 7:00am, then when i reopen it goes back to the welcome page and my settings are gone.
Oddly it did that for a while, then it seemed to not, then it started again.
It does it for sure right after a reboot. I stopped rebooting to see if it would fix it but it doesn't.
I was considering switching to CM7 to see if that fixes it, but I like ICScrewd.
have you tried reinstalling the app? Maybe something happened during install. I also have Business Calendar and never have any problems with it (and I've changed the settings in the app, just as you are trying to do)
FireRaider said:
All I have to do is open it and it goes right to the 'Welcome to Business Calendar' page nearly every time. I change the week to start with Sunday and the day to start at 7:00am, then when i reopen it goes back to the welcome page and my settings are gone.
Oddly it did that for a while, then it seemed to not, then it started again.
It does it for sure right after a reboot. I stopped rebooting to see if it would fix it but it doesn't.
I was considering switching to CM7 to see if that fixes it, but I like ICScrewd.
Click to expand...
Click to collapse
I'm also running ICScrewD (2.1, with Entropy DD 3/7/12 ATM but also with Siyah .13 for a while). Just tried changing week start day to Sunday (actually, shoulda done that a long time ago ) and could not duplicate your issue - closed out and re-opened, and it opened back up to the calendar.
As my friendly nemesis Mr. NYYDynasty said (yeah, I live in New England, I'm a BoSox fan ) it could be a bad install. You might also want to try clearing app data from
menu>settings>applications>business calendar>clear data
before remove/reinstall...
Good luck.
Thanks guys, I will give that a shot. I pretty much figured I would get better advice and help here on XDA than I would from the developers help page.
I will post back what happens after i give it a bit.
dandrumheller said:
As my friendly nemesis Mr. NYYDynasty said (yeah, I live in New England, I'm a BoSox fan )
Click to expand...
Click to collapse
my condolences
Well clearing data didn't help. As a matter of fact, there is nothing showing in the data indication before I clear it. 0.00B. Do you guys show some kind of volume on that data? I have nothing there or in the cache.
Its not saving anything in there I guess? It will work fine until I close it out. If I force stop it and then reopen its back to the welcome page.
I will try deleting and reinstalling.
edit: Nope, didn't fix it. I did have 16.00kb in the data section after a re-install and save so I was hopeful and it even showed that amount after a reboot but still went back to the welcome screen and lost my changes after the reboot.
FireRaider said:
Well clearing data didn't help. As a matter of fact, there is nothing showing in the data indication before I clear it. 0.00B. Do you guys show some kind of volume on that data? I have nothing there or in the cache.
Its not saving anything in there I guess? It will work fine until I close it out. If I force stop it and then reopen its back to the welcome page.
I will try deleting and reinstalling.
edit: Nope, didn't fix it. I did have 16.00kb in the data section after a re-install and save so I was hopeful and it even showed that amount after a reboot but still went back to the welcome screen and lost my changes after the reboot.
Click to expand...
Click to collapse
Fwiw, I show 160k for data, and zero for cache. Not too many calendar items at the moment.
I got no clue though why it isn't working...
Sent from my SGH-I777 using XDA
I run this app with no issues. Have not seen the behavior you describe. Do you by chance have both the free and paid versions installed at the same time? If so, delete both, reboot, and just reinstall the paid version. Just a wag....
Sent from my GT-I9100 using Tapatalk 2 Beta-2
I purchased the app straight off. Never tried the free version.
Deleting data and uninstalling has proven unsuccessful so I guess we are out of luck here.
I guess the developer was correct in saying some Samsung devices have an issue with it.
I am happy with the way my phone is set up right now but if I change the rom I will give Business Calendar a try then. Maybe a wipe and reinstall would change things. I am kinda holding out for CM9 before I do that though.
Seems to have been fixed when I switched to CM7 and then to RockRatts Cobra v2b. That leads me to beloved its not really a Samsung issue but rather a formatting issue.
Sent from my SGH-I777 using XDA
Hello guys
Here's an interesting problem:
Ever since I bought my phone (sealed, new, carrier-free, original ICS .54 firmware, etc), I noticed a strange bug in the Facebook application. Whenever I opened my messages or notifications, the arrow pointing at them (See first two pictures, link in the bottom of post) would be in the wrong place. At first I thought this was a facebook app problem, but then I saw that not only does this NOT happen on any other qHD screen i've seen on my friends' phones, but there are also positioning problems in other apps in my phone.. for example exDialer, which should have a small dial button in the middle and two other buttons on its sides, for me it has a huge dial button and the other two are pushed to the edges of the screen for some reason (I've drawn on the picture where the buttons should actually be, using great paint skills). And here's the best one: When using the stock timer app, there are two arcs around the clock that count the time left. The thick one is ok, but look at the smaller one, the one for the seconds. Yeah. it doesn't like to stay around the clock. instead, it's just casually floating near it. and it doesn't even draw itself entirely.
Does anyone have any idea regarding what could have caused this? I don't want to believe that this is normal and that they ship phones that make graphic glitches like this one.
I've had this problem ever since the first day I used it. At first I didn't know it was the phone,I thought the culprit was facebook. Since then, I have unlocked my bootloader, installed the Sliding_XP kernel, Fidelity ROM, then uninstalled fidelity and put back .54, then installed .75, which I also reinstalled yesterday because of a mod i installed and didn't like. None of these OS/kernel changes solved the graphics glitch.
I know that my warranty is void because of the unlocked bootloader. Does anyone know if there is a way to fix this without needing to send it to a service? It looks like a software bug, but it's very odd that upon formatting the system so many times, the problem is still there.
Thanks in advance!
Link to the gallery: http://shareimg.com/?r=site/view&fid=31
youfail144 said:
Hello guys
Here's an interesting problem:
Ever since I bought my phone (sealed, new, carrier-free, original ICS .54 firmware, etc), I noticed a strange bug in the Facebook application. Whenever I opened my messages or notifications, the arrow pointing at them (See first two pictures, link in the bottom of post) would be in the wrong place. At first I thought this was a facebook app problem, but then I saw that not only does this NOT happen on any other qHD screen i've seen on my friends' phones, but there are also positioning problems in other apps in my phone.. for example exDialer, which should have a small dial button in the middle and two other buttons on its sides, for me it has a huge dial button and the other two are pushed to the edges of the screen for some reason (I've drawn on the picture where the buttons should actually be, using great paint skills). And here's the best one: When using the stock timer app, there are two arcs around the clock that count the time left. The thick one is ok, but look at the smaller one, the one for the seconds. Yeah. it doesn't like to stay around the clock. instead, it's just casually floating near it. and it doesn't even draw itself entirely.
Does anyone have any idea regarding what could have caused this? I don't want to believe that this is normal and that they ship phones that make graphic glitches like this one.
I've had this problem ever since the first day I used it. At first I didn't know it was the phone,I thought the culprit was facebook. Since then, I have unlocked my bootloader, installed the Sliding_XP kernel, Fidelity ROM, then uninstalled fidelity and put back .54, then installed .75, which I also reinstalled yesterday because of a mod i installed and didn't like. None of these OS/kernel changes solved the graphics glitch.
I know that my warranty is void because of the unlocked bootloader. Does anyone know if there is a way to fix this without needing to send it to a service? It looks like a software bug, but it's very odd that upon formatting the system so many times, the problem is still there.
Thanks in advance!
Link to the gallery: http://shareimg.com/?r=site/view&fid=31
Click to expand...
Click to collapse
Very odd, can't say i've ever experienced it, or heard of it. I'll have a think about a solution and get back to you
MadManMark said:
Very odd, can't say i've ever experienced it, or heard of it. I'll have a think about a solution and get back to you
Click to expand...
Click to collapse
Have the same issue. I think its an APP Issue not a phone issue.
fulishone said:
Have the same issue. I think its an APP Issue not a phone issue.
Click to expand...
Click to collapse
But the system alarm and clock app shouldnt have the issue should it? and multiple apps as well? But yeah I dont think its hardware related either, but then how would you fix that..
Service centre is the only option left i m afraid..
I know there has been a few threads about this but I kind of know the reason to my problem but I'd like it resolved.
It's caused by an application from the GO Launcher EX people, Go Battery & Power Widget.
So, I know this is APP specific but I'm figuring that it's also phone specific as I don't see anyone else having this problem in specific with it in the past few months or updates. Last was march.
It worked just fine up until yesterday when it started freezing the phone with the screen on and the plastic LED thing underneath the menu buttons on my Xperia U, if it doesn't freeze it randomly reboots whenever it feels like it and I'm quite positive this will in the long run harm my battery, I might just be paranoid but I think that it has affected or overloaded a few of the LEDs inside of the screen I can now find 3 dead pixels, I know that ain't much but it's kind of annoying as you may guess.
So, anyone know what I could do to solve this issue without removing the program or if it's a compatibility issue with something else, any help at all would be swell - I would remove it if it were not for the fact that when it did work that it saved my battery quite dramatically.
Thanks in advance and thanks for reading my wall of text.
-
I just recently re-flashed my phone due to an annoying "update available" issue that wasn't removable, forcing me to create a backup, which I just now restored into the phone (It doesn't appear to be there now but the issue persist so now I'm confused as to what might be causing it)
Once again, I'd really like this resolved rather than factory reseting the phone and then start to re-fill it again.
Not quite counting the freezes and reboots, but it's well over 50 just today.
Hmm as u said that the problem existed even without go launcher so try logging when the screen freezes... We might see the problem there... Anyways I know you said you don't want to factory reset and stuff... But 50 above is harmful so I think flashing stock is a good idea
Cheers,
AJ
Have you tried removing the app itself to see that it stops freezes?
If so, then it is clear the app causes the problems. Then you should contact the developers of it, they shall have an email on google play.
If not, then I suggest you to go for a logcat and try to figure out what is the cause Sounds really weird and a stock reflash (without restore) seems to be the solution for me
Abhinav2 said:
Hmm as u said that the problem existed even without go launcher so try logging when the screen freezes... We might see the problem there... Anyways I know you said you don't want to factory reset and stuff... But 50 above is harmful so I think flashing stock is a good idea
Cheers,
AJ
Click to expand...
Click to collapse
I decided to re-flash it, went well and it's feeling healthier.
The problem was Xprivacy.
nintendojet said:
Have you tried removing the app itself to see that it stops freezes?
If so, then it is clear the app causes the problems. Then you should contact the developers of it, they shall have an email on google play.
If not, then I suggest you to go for a logcat and try to figure out what is the cause Sounds really weird and a stock reflash (without restore) seems to be the solution for me
Click to expand...
Click to collapse
I had some freezing issues even without it, but I mucked about and re-flashed and now it feels better, but I'm still sure it was Xprivacy. Don't know why though.
HTC one..ViperRom..rooted etc...but people say my picture never comes through when i try to attach one in the messaging app...ive also tried other apps...ive tried restarts...reinstalls...reset the APN...(even though you cant change them)...Tmobile says maybe something wrong with the tower..but all this worked flawlessly on m galaxy s3...any ideas Guru's?...Thanks for the help!!!!!
Dirtylarry11 said:
HTC one..ViperRom..rooted etc...but people say my picture never comes through when i try to attach one in the messaging app...ive also tried other apps...ive tried restarts...reinstalls...reset the APN...(even though you cant change them)...Tmobile says maybe something wrong with the tower..but all this worked flawlessly on m galaxy s3...any ideas Guru's?...Thanks for the help!!!!!
Click to expand...
Click to collapse
Sorry to say it, but I believe that something might be fundamentally wrong with with the ROM on your device. If everything works well with your secondary (or any) device, rooted or not, the only thing that stands in the way in this equation is the customization in the ROM. I think that you should consider downgrading the version you are using, maybe testing another ROM or just placing stock and see if it works there.
When you customize a phone, you open a whole to many things and restarts, reinstalls and more are always part of the solution.