(PSA) - T-Mobile VOLTE Disabled in FW Update 9.1.0.178! - Huawei P30 Pro Guides, News, & Discussion

Hello,
I just want to give a heads up to the USA T-Mobile customers who imported this phone.
With the update 9.1.0.178 VOLTE is no longer enabled on the phone and calls drop to 4g.
I noticed this immediately after receiving the update because i got complaints of phone calls going straight to voicemail the week after I installed the update. I have poor 4g but very good LTE signal and this is very bad.
I tried to download a shortcut app to see if i could search for the setting to toggle it back on but I had no luck.
If the next update doesn't change anything i may have to sell this phone and get a T-Mobile VOLTE certified phone.

UPDATE! Factory reset brought it back! FYI for anyone experiencing this.

Good thing you came back with the update.
Sent from my VOG-L29 using Tapatalk

Related

[Q] 3G not working

Hi there.
I have Lumia 920 Black on EE in UK.
Last month when Amber (french one) got leaked, I installed it and tried straight away.
It wasn't big difference to me in fact it had a bug where if I create an all day calendar entry using google account (not tried with Live account),
it will save the even entry as day before?
It bugged me so much so I decided I will install EURO Dev version.
So I did and everything seem to work fine untill I go outside my house.
I kept on getting no signals. And when I had signal it was constantly on EDGE. Never on 3G.
I did reflash and restart and all it doesn't seem to help. When I restart the phone I get 3G briefly for seconds until it loses service totally then come back with full EDGE signal.
I have found a old firmware RM821_1232.2109.1242.1010_RETAIL_eu_euro1_342_10_97021 and flashed it. And did update through OTA.
Still no 3G. I called EE today for help. They told me it could be the sim.
So I tried on my old iPhone 4 and its all good. I get full 3G.
Anyone know what may be the problem? And if EE offers a repair, will they found out that I've playing with flashing the device and tell me its not covered by the warranty?
Thanks you all!
over 60 views and no reply?
langsalang said:
Hi there.
I have Lumia 920 Black on EE in UK.
Last month when Amber (french one) got leaked, I installed it and tried straight away.
It wasn't big difference to me in fact it had a bug where if I create an all day calendar entry using google account (not tried with Live account),
it will save the even entry as day before?
It bugged me so much so I decided I will install EURO Dev version.
So I did and everything seem to work fine untill I go outside my house.
I kept on getting no signals. And when I had signal it was constantly on EDGE. Never on 3G.
I did reflash and restart and all it doesn't seem to help. When I restart the phone I get 3G briefly for seconds until it loses service totally then come back with full EDGE signal.
I have found a old firmware RM821_1232.2109.1242.1010_RETAIL_eu_euro1_342_10_97021 and flashed it. And did update through OTA.
Still no 3G. I called EE today for help. They told me it could be the sim.
So I tried on my old iPhone 4 and its all good. I get full 3G.
Anyone know what may be the problem? And if EE offers a repair, will they found out that I've playing with flashing the device and tell me its not covered by the warranty?
Thanks you all!
Click to expand...
Click to collapse
I know the issue exist on the ATT Dev Rom, you just have to go into the Access Point app in the settings and pick the correct APN, (the flash defaults it to the wrong one. ) but I don't know if that's the case for the EE version. I suppose is possible, it can, and is suppose to load, the APN from the Sim, so if it worked with the iphone sim then check those settings.
Thanks for you reply. Did what you said but it did not help at all. It's not like my data isn't working. It's just on EDGE all the time. Sometimes I don't even get calls through and later get message from EE saying I had a miss call. Called Orange (runs on EE) about it and they said maybe its my sim. So tried it on my iPhone and I get 3G straight away. Need to ring them again. But their call waiting time is ridiculous. Called them yesterday and call queue was 2 hours!!

Connectivity issues on the V10 when using the LTE Cellspot after the 6.0 update.

Hi,
I just wanted to put this out there if any of you guys like me relies on the T-mobile LTE Cellspot to get a good signal and data in your house. On 5.1.1 it worked like a dream, with speeds up to 60 mps download. As soon as I installed the update I'd no-longer get LTE using the cellspot. The LTE light stopped blinking (it should always blink when your getting LTE on your phone), and the 3G/4G light started blinking and all I could get was 4G with 10-12 mps download and I'd loose signal all together a lot. Witch never ever happened before the update. So I did all the usual things. I did a factory reset on my phone . I did a reset on my cellspot. I called Tmobile the first time and the guy basically said 6.0 is buggy and you'll just have to wait until LG issues another update to fix this bug. He offered me LG's phone number I said forget it and hung up. I thought about it a bit then called back. This guy just immediately issued me a replacement device, witch they sent overnight. I got it in the mail yesterday and when I set it up it was still on Android 5.1.1 and works perfectly again. I'm scared to update it again. I was just wondering if anyone else on here has a V10 and uses an LTE Cellspot and has updated to 6.0 and had any of these issues? If so please let me know. If your still on 5.1.1 and rely on a cellspot then beware of updating to 6.0.
thanks.
knotrkr said:
Hi,
I just wanted to put this out there if any of you guys like me relies on the T-mobile LTE Cellspot to get a good signal and data in your house. On 5.1.1 it worked like a dream, with speeds up to 60 mps download. As soon as I installed the update I'd no-longer get LTE using the cellspot. The LTE light stopped blinking (it should always blink when your getting LTE on your phone), and the 3G/4G light started blinking and all I could get was 4G with 10-12 mps download and I'd loose signal all together a lot. Witch never ever happened before the update. So I did all the usual things. I did a factory reset on my phone . I did a reset on my cellspot. I called Tmobile the first time and the guy basically said 6.0 is buggy and you'll just have to wait until LG issues another update to fix this bug. He offered me LG's phone number I said forget it and hung up. I thought about it a bit then called back. This guy just immediately issued me a replacement device, witch they sent overnight. I got it in the mail yesterday and when I set it up it was still on Android 5.1.1 and works perfectly again. I'm scared to update it again. I was just wondering if anyone else on here has a V10 and uses an LTE Cellspot and has updated to 6.0 and had any of these issues? If so please let me know. If your still on 5.1.1 and rely on a cellspot then beware of updating to 6.0.
thanks.
Click to expand...
Click to collapse
My wife's G4 on MM 6.0 works fine and gets 4G LTE on our cell spot when she takes her phone down in the basement. I haven't had a chance tl update my V10 cause I have been on the road.
Sent from my wickedly awesome LG V10 using my fingers. Duh!!!
Ok thanks, please let me know when you do.
Sent from my LG-H901 using XDA-Developers mobile app
I am in the same situation. I traded in my TMO wifi router for the LTE Cell tower. Great addition since we had 4 phones and 2 tablets that were all on wifi prior to. Once I updated my V10 (via LG Bridge) I immediately noticed a difference in signal strength. Prior to, I had full bars of LTE coverage anywhere in the house. After the update, I regularly see the spinning circle (searching for signal) above my signal bars, and even out in public, my signal strength has dropped. I was going to be patient and see if another update followed soon. If not, I might root and start testing other roms and kernels.
#YouAreNotAlone
Unfortunately if you took the mm update there is no root yet... You're stuck waiting.
Here's hoping for a root breakthrough!
Sent from my pretty nifty brand new LG V10
BigSil said:
I am in the same situation. I traded in my TMO wifi router for the LTE Cell tower. Great addition since we had 4 phones and 2 tablets that were all on wifi prior to. Once I updated my V10 (via LG Bridge) I immediately noticed a difference in signal strength. Prior to, I had full bars of LTE coverage anywhere in the house. After the update, I regularly see the spinning circle (searching for signal) above my signal bars, and even out in public, my signal strength has dropped. I was going to be patient and see if another update followed soon. If not, I might root and start testing other roms and kernels.
#YouAreNotAlone
Click to expand...
Click to collapse
Thanks for the info guys. I got lucky and Tmobile sent me a new V10 with Lollipop still on it so it's working great again. I noticed that that MM update isn't available anymore, the few times I checked anyhow, I called Tmobile, and I don't know if the guy was full of it or not but he said they pulled the 6.0 update and are working on putting out a 6.01 update that works better. But if you hurry and call Tmobile they may send you a new phone that's still on Lolipop like they did for me. Let me know if an new update comes out that works with CELLSPOT otherwise I'll wait for root. Thanks for the feedback though I really appreciate it.
Sent from my LG-H901 using XDA-Developers mobile app
knotrkr said:
Thanks for the info guys. I got lucky and Tmobile sent me a new V10 with Lollipop still on it so it's working great again. I noticed that that MM update isn't available anymore, the few times I checked anyhow, I called Tmobile, and I don't know if the guy was full of it or not but he said they pulled the 6.0 update and are working on putting out a 6.01 update that works better. But if you hurry and call Tmobile they may send you a new phone that's still on Lolipop like they did for me. Let me know if an new update comes out that works with CELLSPOT otherwise I'll wait for root. Thanks for the feedback though I really appreciate it.
Sent from my LG-H901 using XDA-Developers mobile app
Click to expand...
Click to collapse
According to the Marshmallow update page for T-Mobile devices as well as the support page for the V10, they have not pulled the update nor is there any mention of them doing pulling it so the dude who told you they did us full of, well you know what. Never believe anything the customer service person on the phone says because 9 times out of 10, you will know more then them, and they are clueless most of the time.
Sent from my wickedly awesome LG V10 using my fingers. Duh!!!
yea your right buddy.. they just sent me another OTA to update for MM. I figured out a way so it would stop bugging me about it. I'm not upgrading again until a new update comes out that I'm sure works with my cellspot. the only thing I miss about MM is the new Google Now... that is really slick. I wish there was a way to get that without updating from lolipop
Ok, T-Mobile is aware of this issue and are currently working on 6.0.1 to fix the problem, I don't know how long, but I was lucky enough to get a replacement phone with Lolipop, and I'm not updating it until the 6.0.1 is out and somebody successfully did it and it works, until then I'll stay on lollipop, all I really miss is Google now on tap.
Sent from my LG-H901 using XDA-Developers mobile app
Ok, I just got off the phone, with both Tmobile and LG, I can confirm they are working hard on a 6.0.1 update for the V10, they claim all bugs will be fixed with this update, thank goodness I got back to Lolipop. But they are working on this update to come out in a month maybe 2, both people at LG and Tmobile said. So good news.
Sent from my LG-H901 using XDA-Developers mobile app
knotrkr said:
yea your right buddy.. they just sent me another OTA to update for MM. I figured out a way so it would stop bugging me about it. I'm not upgrading again until a new update comes out that I'm sure works with my cellspot. the only thing I miss about MM is the new Google Now... that is really slick. I wish there was a way to get that without updating from lolipop
Click to expand...
Click to collapse
Care to share how you got rid of the annoying update notification?! It's basically telling me to update to a buggy unrooted MM when I like my v4a too much! I haven't figured out what app to freeze or hide the notification yet..
Thanks in advance!
joesee said:
Care to share how you got rid of the annoying update notification?! It's basically telling me to update to a buggy unrooted MM when I like my v4a too much! I haven't figured out what app to freeze or hide the notification yet..
Thanks in advance!
Click to expand...
Click to collapse
I'm not 100% certain on this, but I believe that freezing the update center Will Stop the MM upgrade because I tried that & it seems to have have been the cause of the notification disappearing. I had to restart my phone after freezing it to make the notification go away, but it did go away without my hiding the notification for Google play services. I hope this is able to help you
Saw that they finally have root for MM but I do rely on the T-Mobile cellspot at work. Also you guys mentioned that you random signal lost while out and about. I'm not gonna take the chance to update my phone. Will wait and see what v6.0.1 brings. Otherwise, I'm content with lollipop, does all I need it to. I used Siraltus's methods to disable the OTA notification.
Sent from my LG-H901 using Tapatalk
opps
joesee said:
Care to share how you got rid of the annoying update notification?! It's basically telling me to update to a buggy unrooted MM when I like my v4a too much! I haven't figured out what app to freeze or hide the notification yet..
Thanks in advance!
Click to expand...
Click to collapse
Sorry I haven't looked at this thread in awhile. I got rid of the notification by going to. Settings >General >apps>all> then scroll down to the update center and just hit disable. That stopped it for me. Let me know if that worked for you as well.
Any News on this?
I went into my local tmobile store, they claimed that LG has notified them on the mistake on the 6.0 update and that they are working on a fix. My wife and I have the V10's and are tired of the network drops.... getting old. worked fine on lollipop. I guess it's a waiting game now, since there are no publications on this issue. every time I call customer support, they have no idea that this is a problem.
cobaltssdriver said:
Any News on this?
I went into my local tmobile store, they claimed that LG has notified them on the mistake on the 6.0 update and that they are working on a fix. My wife and I have the V10's and are tired of the network drops.... getting old. worked fine on lollipop. I guess it's a waiting game now, since there are no publications on this issue. every time I call customer support, they have no idea that this is a problem.
Click to expand...
Click to collapse
I was told the same thing and I was sent a replacement phone with Lolipop still on it and I haven't upgraded again. I don't know if that's still an option or if they're shipping the V10s already with the 6.0 update. It might be worth looking into. If you raise a big enough stink they'll send you new phones. I couldn't live with this phone on 6.0, it was horrible. All I really miss about the update is Google now on tap and that's not really a huge deal because this phone is so awesome running on 5.1.1 on the cellspot.
Sent from my LG-H901 using Tapatalk
knotrkr said:
Ok, I just got off the phone, with both Tmobile and LG, I can confirm they are working hard on a 6.0.1 update for the V10, they claim all bugs will be fixed with this update, thank goodness I got back to Lolipop. But they are working on this update to come out in a month maybe 2, both people at LG and Tmobile said. So good news.
Sent from my LG-H901 using XDA-Developers mobile app
Click to expand...
Click to collapse
I just picked up a lg G5with 6.0.1 and already exchanged device...drops signal with cellspot every 1 minute...no signal,full bars...Tech support no issues noted on their end with G5 and said sorry go back and get a different device
---------- Post added at 04:49 PM ---------- Previous post was at 04:40 PM ----------
i did see that turning off GSM/WCDMA/LTE auto and switch GSM/WCDMA,seems to be holding a signal and staying connected to LtE cellspot...so just the people getting a G5 and reading this..1st thing i would try do!
I wonder if that would work on the V10 6.0 update.. Hmmm, I'm scared to try, if anyone already has the V10 on 6.0 and you try that let me know.
Sent from my LG-H901 using XDA-Developers mobile app
LTE Connectivity now working
Came home today and LTE connection from cellspot working. I don't think T-Mobile updated phone, as there were no updates. I think they may have updated the LTE cellspot via internet connection. Did a hard reset of cellspot yesterdat. LTE connects with 35 mbs speed (same as internet connection). Greensboro,
NC

I have an unlocked S9+ originally from T-Mobile. WiFi Calling is gone.

OK, so I was with T-Mobile forever, and I bought this phone from them at launch. I decided to switch over to MetroPCS by T-Mobile because it's cheaper, so I paid off my phone then unlocked it (Even though I didn't need too, the Metro SIM worked in it before I unlocked it).
It worked fine for two weeks, and I had WiFi calling and everything, and then the RJ5 (I believe?) update came out, and when my phone booted up it said new sim detected, and WiFi calling was gone. My APN settings were set to MetroPCS', so I set it back to the T-Mobile one since it's essentially the same network, but the WiFi calling option is *completely* gone; it's not there, trust me. I call MetroPCS support and they said they can't enable it for devices that weren't bought from them, and I tried to argue like sure you can, send it up to a higher level support team, but I could hardly understand her and gave up.
I went into a MetroPCS store and they had a spare T-Mobile SIM, popped it in, boom WiFi calling was back.
Come OneUI Pie update one, I opt in and update, and voila, WiFi calling is back!
I just downloaded the second update last night, and now it's gone again. This **** is driving me crazy, if anyone can help me figure out a way to fix this I will love you forever.
Wow, that was a gripping good yarn! I think there's a good chance that if you switch to the unlocked G965U1 firmware, it might work. I have an unlocked Verizon S9+ running on TMO, and once I flashed it to U1, wifi calling and volte worked automatically. I'm not positive how it will be with Metro but it is worth looking into. When you flash the collect unlocked firmware, when the phone boots up it will detect your sim and then reboot and configure all the settings for you.
P.S. I don't suppose there's Metro firmware out there?
I don't think there's Metro firmware, because my updates still come from T-Mobile. T-Mobile owns Metro. So what you're saying is flash the firmware via Odin and my phone would be like truly unlocked and I would get updates from Samsung rather than T-Mobile? I don't want to go through all this if it isn't a a certain fix, but sadly there's no way to tell that.
YrrchSebor said:
Wow, that was a gripping good yarn! I think there's a good chance that if you switch to the unlocked G965U1 firmware, it might work. I have an unlocked Verizon S9+ running on TMO, and once I flashed it to U1, wifi calling and volte worked automatically. I'm not positive how it will be with Metro but it is worth looking into. When you flash the collect unlocked firmware, when the phone boots up it will detect your sim and then reboot and configure all the settings for you.
P.S. I don't suppose there's Metro firmware out there?
Click to expand...
Click to collapse
I don't think there's Metro firmware, because my updates still come from T-Mobile. T-Mobile owns Metro. So what you're saying is flash the firmware via Odin and my phone would be like truly unlocked and I would get updates from Samsung rather than T-Mobile? I don't want to go through all this if it isn't a a certain fix, but sadly there's no way to tell that.
For some carriers, the Wifi calling requires the phone to have carrier firmware. Verizon is one. I bought my 9+ from Samsung unlocked, and it didn't have wifi calling on Verizon until I reflashed the phone (using Patched ODIN) to a Verizon firmware and Wifi calling works... as does the Verizon bloat, but most of that can be disabled with Package Disabler pro or similar app.
creedicd said:
For some carriers, the Wifi calling requires the phone to have carrier firmware. Verizon is one. I bought my 9+ from Samsung unlocked, and it didn't have wifi calling on Verizon until I reflashed the phone (using Patched ODIN) to a Verizon firmware and Wifi calling works... as does the Verizon bloat, but most of that can be disabled with Package Disabler pro or similar app.
Click to expand...
Click to collapse
I don't think MetroPCS has it's own firmware for the s9+. Plus, they're owned by T-Mobile now. The plan I'm on is called MetroPCS by T-Mobile lol. This is driving me nuts.
C-4Nati said:
I don't think MetroPCS has it's own firmware for the s9+. Plus, they're owned by T-Mobile now. The plan I'm on is called MetroPCS by T-Mobile lol. This is driving me nuts.
Click to expand...
Click to collapse
Out of curiosity I read around a little bit and it seems to be really hit and miss, which definitely seems to match up with your experience. I did find this post on Reddit from someone saying they got Wi-Fi calling to work with a Metro Sim: https://www.reddit.com/r/tmobile/co...g_volte_not_working_with_metropcs_sim/cymnvhf
Have you come across that, tried any of that?
YrrchSebor said:
Out of curiosity I read around a little bit and it seems to be really hit and miss, which definitely seems to match up with your experience. I did find this post on Reddit from someone saying they got Wi-Fi calling to work with a Metro Sim: https://www.reddit.com/r/tmobile/co...g_volte_not_working_with_metropcs_sim/cymnvhf
Have you come across that, tried any of that?
Click to expand...
Click to collapse
I have not, thanks for the link, I shall try that. Funnily enough, there was a hotfix pushed out last night and WiFi calling not working was on that list. I now have the WiFi calling icon in the notification bar, and it shows like it's on, but it doesn't actually work, and me pressing it does nothing. The setting itself still isn't in connections or anywhere in the settings. This is so dumb, lol.

voLTE on 3 uk

Does anyone have the m20p from 3 uk, and using their firmware?
3 are telling me that their m20p doesn't support "4G Super Voice" but as I pointed out, it was on their site when I bought it, and the icon is still there on their shop website.
My issue is that my phone from 3 was replaced when the screen went green before Xmas. It was replaced by an unbranded m20p, and there is no option for voLTE.
WiFi calling works, except I'm not able to send SMS
BlueMeany68 said:
Does anyone have the m20p from 3 uk, and using their firmware?
3 are telling me that their m20p doesn't support "4G Super Voice" but as I pointed out, it was on their site when I bought it, and the icon is still there on their shop website.
My issue is that my phone from 3 was replaced when the screen went green before Xmas. It was replaced by an unbranded m20p, and there is no option for voLTE.
WiFi calling works, except I'm not able to send SMS
Click to expand...
Click to collapse
I'm pretty sure it is (or at least is meant to be) supported.
It's even confirmed on http://www.three.co.uk/Discover/network/4G-Supervoice
To my knowledge, VoLTE is enabled by default on the M20Pro, there is no on/off setting.
Just tested mine with a 333 call and the 4G icon stayed on
I've just tested mine, when I place a call it drops to 3G. Never noticed that before.
After updating to 9.1 I spoke to three who said the new vendor OTA with the July security patch is still being worked on. I'm still on their June patch for now
Mine dropped to H+

Here's a fun one - Lost VOLTE and Wifi calling options

So first off, my wife and I have US998 phones using TING (A t-mobile MVNO). I was running PIE on both with no issues but about the same time we moved across the country (back in March) to the Dallas area I noticed some phone calls weren't getting through to us, and texts were often delayed significantly, sometimes requiring us to toggle AIRPLANE MODE on and off for them to come through.
After talking with some of the best support guys TING had to offer we eventually figured out it was because PIE on this phone doesn't support t-mobile VOLTE so I "downgraded" back to OREO and everything has been working fine ever since.
Fast forward to last week. I switched to TING's new "Flex Plan" and they sent me a new SIM card... the "X3" model to replace the "X1" sim I had previously. They ported me over to the new sim card and I swapped it out and everything seemed fine... until a few days later when I realized I wasn't getting texts properly. Upon further evaluation I realized that I had lost my VOLTE and WI-FI options on my phone, even though Wifi calling is enabled on their end.
To verify I turned off wifi and made a phone call, and my data connection indicator dropped from LTE to 3G during the call.
I even checked to make sure and yes I'm still on OREO.. nothing got updated on me.. It's a stock rom (although rooted) and it's reporting Software version US99820h.
So what gives? Any ideas?

Categories

Resources