Amazfit Stratos interfering with car hands-free and other phone related problems - Amazfit

I am using Stratos for about 6 months now. At first I thought everything was fine but after some time I discovered that it interferes somehow with my car's bluetooth hands-free installation from first day I had it. The watch is connected with phone and my phone is connected to my car's stereo via bluetooth. If the watch is not present in the car everything works fine but if I have my watch on, I have a lot of problems talking. A call (incoming or outgoing) usually starts normally but after a few seconds in call I suddenly can not hear the other person but they say that they hear me all the time. Then after about 5-10 seconds it is OK again and we can talk but then this problem randomly occures during the call again and again... So in a single 3 minute phone call it happens at least 3-4 times that for some short time I can not hear the other person but they hear me all the time. At first I thought that there is problem with my old phone (MI 6), bluetooth, mobile reception, old car stereo (it is 8 years old) but later I found out that this is happening only when I am wearing Stratos when I am driving and it has been happening every since I have my Stratos and I am almost positive that it has nothing to do with ROM and app updates.
The other problem I am facing is that all incoming calls are displayed as "Unknown" caller ID on my watch. It worked fine at first - it didn't output the caller name every time which I read has something to do with the format of numbers that are stored in my contact list so I was fine with that but I am still not convinced that was the case because for the same incoming caller it sometimes displayed their name but sometimes only their phone number. But now for the last month or so all incoming calls are displayed as "Unknown" even though I didn't change anything.
I tried just about everything - rebooting phone, rebooting watch, unpairing, factory resetting watch etc.
My Amazfit app is 3.3.0, my Stratos ROM is 2.3.10.5 - both should be up to date. All permissions are granted to Amazfit app (camera, contacts, location, microphone, phone, storage), contact sharing is granted in bluetooth connection with Stratos.. but I am still having the issues with caller ID display and especially making phone calls in car is very frustrating - you just can not talk with somebody if you can not hear him for 20% of the time.
Any help would be appreciated

Try disabling WiFi while in the car, it might help. If not, some phones have problems with multiple BT connections (ROM bugs), a simple workaround would be enabling airplane mode on watch while driving.
For the second part, the number in your contacts list must match exactly the number user by your cell phone's carrier, sometimes even the use of spaces or dashes cause problems. If it is correct, for some users it only worked after adding the Contacts/Favorites app to the notifications list in Amazfit app.

Related

Car with Bluetooth

My car (Peugeot 307CC) has built-in Bluetooth, and it works pretty good with the Touch HD.
My previous phone was the original Touch and besides the phonebook it also gave the option of seeing the recent calls (outgoing/incoming) with the HD I only get the phonebook.
It doesn't bother me very much but that call list was handy for not having to scroll through my whole phonebook.
Did I miss a parameter (that was not on the original Touch) somewhere?
a little update ...
strange, this morning I suddenly had the "Call List" and it worked, ... for 1 call, after that again only the phone book was available
I have something similar too, using a FISCON unit in my Touareg where the Provider network name is not being exchanged, however the signal strength is. After taking a call, all of a sudden the network name is visible on the headunit.
Looks to me like some software issue, as when looking into the BT profiles all actually are there to allow exchange of network names and such.
Did a hard reset last week and now again I only have the phonebook.
I'm not even looking at the battery meter/network provider/signal strength because those are very irregular (but that was the case with my old original Touch too)
I can have all three, some or none and then after a call it changes again but they're not so important, only having the phonebook does make things more difficult (plus that it worked with the original Touch makes it even more painful)
I can confirm your problem with my Audi
sometimes it works,
sometimes not,
sometimes I can see all contacts,
sometimes not,
sometimes I can see the calls,
sometimes not,
the last two days it was working fine
some days before also the bluetooth connection drops
AND I have had none of these problems with orbit²
I have the Pioneer DEH-P800BT head unit and I don't get any of the problems mentioned above. The problem that I do get from time to time is that the call answer button on the head unit doesn't work, so I have to press the answer button on the phone, then it continues to work as it should, hands free through the stereo.
No problems with my Sony MEX BT 2500 head unit
I can receive and make calls, and do A2DP streaming as well.
This head unit has no call list/contact features.
no problems with my carkit. Phone book works fine. I have an Opel Zafira
The only problem I have is the bluetooth connection. It droppes after a while. Saterday i flashed to dutty's Rom. For so far i can see it, the problem is solved.
Grz
Found it, apparently the car can't handle too many items in the last calls list, I had a lot more than 100 items in that recent call list, when I erased them and had a few calls the list came back, so I'll be having a look for when it disappears again and then clean out the list again ...
So nothing wrong with the phone's Bluetooth, the car just can't handle it

Help with Bluetooth: Keeps Un/Connecting

My 3VO has three devices assigned to it, but only one is ever active. I used to be able to use one bluetooth device, then when it runs down, switch, all while not disrupting the call. Now if I switch devices, the call is still active, the switch happens, but I cannot communicate (no voice or sound). To make matters worse, in my X5 I'm having connectivity issues. I would be connected to the car, then every 3 mins it would unconnect and reconnect seconds later. I even went as far as removing the X5 from my list, and still the problem persists.
I will confirm that I have all devices charged, very near the proximity of the phone, and have not DLed any software that would cause an issue.
As I said before, I used to be able to switch devices and not lose the call, now something has changed. I can be on a call and activate a bluetooth device and have it transfer to the bluetooth, no problem, but if I am on the bluetooth, I have to drop the call, switch, then call back.

[Q] Problems with Bluetooth car connection

I just switched to a Galaxy S3 from an Desire HD. Overall I'm not very happy.
One issue that is turning into a deal breaker is the BT connection with the car. I have been unable to make the S3 connect automatically with my Nissan Connect and it is a laborious process to establish a full phone and media connection.
This is what happens,
The pairing process goes well I get a a full media and phone connection. After about 30 secs the connection is dropped.
I reestablish the connection manually and I only get media audio no phone. I cancel the connection manually and reestablish the connection and there I get both media and phone audio.
If I turn off the car and turn it on again I have to go through the whole manual connection sequence again, without the pairing.
I have installed A2DP Volume app but it did not fix the problem.
This is very frustrating since my Desire HD worked flawlessly when connecting to the car.
Anyone have any tips or experiencing similar problems?
this exactly happens to me as well. i was on the stock XALE8, but upgraded to ALF5 and nothing new. this is frustrating because it happens to my car, and multiple bluetooth headsets.
Bluetooth working fine for me and my Fiat
Sent from my GT-I9300 using Tapatalk 2
Right I might know the answer to this as I had the same problem as few weeks ago.
If you have Facebook, twitter, whatsapp or anything like this best thing is to get rid of them if you don't want to, go to your accounts and sync on your phone and untick the sync with contacts on any of the apps you have installed.
Then go to call log and clear your call history.
Delete the bluetooth pairing turn the phone off and back on, repair with the car, mine has worked perfectly since I did this.
Sent from my GT-I9300 using XDA
So from what you describe the problem lies in the syncing of the phone contacts with the car contacts. Maybe since it also tries to sync the FB contacts there is something in the format there that it does not recognize and it gets hung up.
Will need to try different sync configurations to see what happens.
Help
Motogp1 said:
Right I might know the answer to this as I had the same problem as few weeks ago.
If you have Facebook, twitter, whatsapp or anything like this best thing is to get rid of them if you don't want to, go to your accounts and sync on your phone and untick the sync with contacts on any of the apps you have installed.
Then go to call log and clear your call history.
Delete the bluetooth pairing turn the phone off and back on, repair with the car, mine has worked perfectly since I did this.
Sent from my GT-I9300 using XDA
Click to expand...
Click to collapse
I've got the same problem with my S3 not syncing with my car kit. The bluetooth is all paired but the car still says no phone. Tried unpairing and just about everything else with no luck at all. Any other thoughts please?
Mine works fine with the Toyota Touch & Go thingy. I only sync contacts from my Google account to the phone though, I don't bother with the ones from FB, etc
Sent from my GT-I9300 using xda premium
Hi there. Following up on this thread, I've had a similar issue with the miss's Galaxy S3 mini (android 4.1) and the Nissan Connect System on her Juke. It also happened with a HTC Status (ChaCha, android 2.3), so I can't narrow it down to a particular Android version or phone manufacturer. What happened was, both devices paired well with Nissan Connect, but after a short while, the system crashed completely (the cars, not the phone) :s. It would restart automatically, but just to crash again after re-pairing. With older devices, this issue never occurred.
After reading Motogp1s answer, I decided to give it a shot. Unpaired all devices, cleared the system on the nissan. On the S3 mini cleared the call history, and disabled all contact sync from facebook, google, etc. Re-paired the device, disabling the multimedia functions (she just wants the phone features) on the paired device settings (NISSAN CONNECT on the S3). Refused to give permission tho the car to retrieve call and contact information. At this point, the bluetooth connection would work without a glitch, never had a crash or problem again.
Like RaulTT said, the problem seems to be in the amount of information Android devices keep on their contact list (and can also be related to the amount of contacts, or the multimedia features in the case of Android 4). But given the sweetness of having your contacts also on the car, I think the best approach is to keep a short list of your most important contacts on the SIM card, and try to sync only that list. If you must go with the phone's list, you should indeed disable all contact sync from 3rd apps, plus limit the size of your contact list, and also be aware for special characters on the contacts names (in case of latin languages, p.e).
Thanks for the help.

Verge - can't accept calls on watch

Since I've tried everything i could to solve this issue, searched all forum/reddit/google for 14 hours, I'm asking for help here as a last resort.
Symptoms:
When i receive a phone call i tap on green to accept, the watch act as everything is fine (jumps to in call screen, starts to count...etc) but actually the phone doesn't accept it, just keeps ringing.
If i accept the call afterwards on the phone itself, everything works fine watch acts as a BT headset automatically.
Remarks:
Disabling+Enabling "bluetooth phone function" on the watch solves the problem temporaly, probably until next notification/sync.
-Amazfit Verge 3.2.2.0 3.2.3.0
-HTC U Ultra (tried with both stock Android 8.0 and LineageOS 9.0)
-Amazfit Watch (2.7.0.1) app permissions are enabled (call logs, camera, contacts, location, storage, telephone)
-Android Battery optimisation disabled for: Amazfit Watch, Amazmod, Bluetooth, Call management, Contacts, Phone, Phone services
-Amazfit Watch/Amazmod notification: As battery opt. above, but i've even tried it with adding everything (including all system apps)
-Enabled: Android settings/Google/Vocie/Allow Bluetooth request with device locked
-Tried it with and without Amazmod
-Watch factory reset, apps reinstall are done
Update: I did more testing, and the answer call does work if I wait at least 4-5 seconds before tapping the accept button.
It is probably an issue of both sides: the phone needs some time to accept the watch as a BT headphone, while the watch does not have any check/redundancy for accepting call during this phase.
DraX8 said:
Since I've tried everything i could to solve this issue, searched all forum/reddit/google for 14 hours, I'm asking for help here as a last resort.
Symptoms:
When i receive a phone call i tap on green to accept, the watch act as everything is fine (jumps to in call screen, starts to count...etc) but actually the phone doesn't accept it, just keeps ringing.
If i accept the call afterwards on the phone itself, everything works fine watch acts as a BT headset automatically.
Remarks:
Disabling+Enabling "bluetooth phone function" on the watch solves the problem temporaly, probably until next notification/sync.
-Amazfit Verge 3.2.2.0
-HTC U Ultra (tried with both stock Android 8.0 and LineageOS 9.0)
-Amazfit Watch (2.7.0.1) app permissions are enabled (call logs, camera, contacts, location, storage, telephone)
-Android Battery optimisation disabled for: Amazfit Watch, Amazmod, Bluetooth, Call management, Contacts, Phone, Phone services
-Amazfit Watch/Amazmod notification: As battery opt. above, but i've even tried it with adding everything (including all system apps)
-Enabled: Android settings/Google/Vocie/Allow Bluetooth request with device locked
-Tried it with and without Amazmod
-Watch factory reset, apps reinstall are done
Click to expand...
Click to collapse
Maybe problem that you using a lot of unofficial apps, software and ect.? By the way for me working fine, i'm with stock ROM, today got new update 3.2.3.0 where was fixed some bugs
xdauser2019 said:
Maybe problem that you using a lot of unofficial apps, software and ect.? By the way for me working fine, i'm with stock ROM, today got new update 3.2.3.0 where was fixed some bugs
Click to expand...
Click to collapse
Thank you for your reply/suggestion.
I tried it with clean watch+phone, no changes at all. New update did not helped either.
Meanwhile i got some testing time with it, and found out i have to wait before i accept a call.
After 5-6 vibrations on the watch i can accept the call with success, i would guess this bug is due to the phone needs some time to set the device as bluetooth headphone.
Probably the watch SW does not have any checks is it done already, also no redundancy for answering a call (sending the OK signal a few times for example, if that is possible).
make sure that in the bluetooth, you have the voice profile enabled for the watch connection
1immortal said:
make sure that in the bluetooth, you have the voice profile enabled for the watch connection
Click to expand...
Click to collapse
Thank you for the suggestion, it was enabled already.
Meanwhile i could do some testing, updated the OP also as:
I did more testing, and the answer call does work if I wait at least 4-5 seconds before tapping the accept button.
It is probably an issue of both sides: the phone needs some time to accept the watch as a BT headphone, while the watch does not have any check/redundancy for accepting call during this phase.
Click to expand...
Click to collapse
Do you think it is possible to solve this issue with Amazmod? Implementing some kind of redundancy or check for the phone watch app?
DraX8 said:
Thank you for your reply/suggestion.
I tried it with clean watch+phone, no changes at all. New update did not helped either.
Meanwhile i got some testing time with it, and found out i have to wait before i accept a call.
After 5-6 vibrations on the watch i can accept the call with success, i would guess this bug is due to the phone needs some time to set the device as bluetooth headphone.
Probably the watch SW does not have any checks is it done already, also no redundancy for answering a call (sending the OK signal a few times for example, if that is possible).
Click to expand...
Click to collapse
I recommend you to test without any amazmod and ect., problem can be with 3rd parties software, apps. If you still have problem when you using everything from manufactors: stock rom on smartphone/smartwatch and everything is updated, i recommend you to connect with Amazfit support https://en.amazfit.com/support.html or https://us.amazfit.com/contact (this is US support, but they taking advice for all costumers, keep patience checking, often is disconnected). I don't have this porblem, coz if say honest i don't talk right now over watch. But maybe need to test someday too. By the way for me need to wait a little bit too when watch will be vibrate after ring smartphone, it's all, if i'm not wrong, problem of Amazfit watches. With other manufactor i did not had this problem. But if say honest time between ring and vibrate is about 1-2 second in my situation
xdauser2019 said:
I recommend you to test without any amazmod and ect., problem can be with 3rd parties software, apps. If you still have problem when you using everything from manufactors: stock rom on smartphone/smartwatch and everything is updated, i recommend you to connect with Amazfit support https://en.amazfit.com/support.html or https://us.amazfit.com/contact (this is US support, but they taking advice for all costumers, keep patience checking, often is disconnected). I don't have this porblem, coz if say honest i don't talk right now over watch. But maybe need to test someday too. By the way for me need to wait a little bit too when watch will be vibrate after ring smartphone, it's all, if i'm not wrong, problem of Amazfit watches. With other manufactor i did not had this problem. But if say honest time between ring and vibrate is about 1-2 second in my situation
Click to expand...
Click to collapse
I did, factory reset on both watch and phone stock rom (then LineageOS 9.0 on phone), the same issue.
Wrote to official support also today, no reply yet thou.
I also have a second of lag when the watch starts to ring, but i have to wait over that a few seconds to be able to really answer the call.
It is usable now with waiting 4-5 seconds, i just have to not forget it and answer the call too fast...

Amazfit Bip S Lite Notification Issues

Hello all, I updated my iPhone to iOS 16 beta and my notifications are not working at all. I know there was a fix coming as an update for the Zepp app which I did (7.1.5) but I am still not able to get anything from my phone into my watch. Notifications, calls, nothing at all. I tried submitting a ticket to support but got no response.
Any help is appreciated, thanks.
Exactly the same problem here. iOS 16 (not beta) and Zepp 7.1.5 (was on Zepp 7.0.3 and it was the same). I have an old Bip in my desk drawer that I tried to activate instead of my Bip S Lite and it actually did receive notifications, until it very soon didn't anymore.
It also seems the watch disconnects itself from Bluetooth from time to time and won't reconnect until I open the Zepp app and do a sync.
I have a watch face that indicates if BT is connected or not, so that's how I know when it's disconnected.
So same problem on both Bip and Bip S Lite. And it seems those aren't the only models affected. There are reports coming from here and there.
Don MC said:
Exactly the same problem here. iOS 16 and Zepp 7.1.5 (was on Zepp 7.0.3 and it was the same). I have an old Bip in my desk drawer that I tried to activate instead of my Bip S Lite and it actually did receive notifications, until it very soon didn't anymore.
It also seems the watch disconnects itself from Bluetooth from time to time and won't reconnect until I open the Zepp app and do a sync.
So same problem on both Bip and Bip S Lite. And it seems those aren't the only models affected. There are reports coming from here and there.
Click to expand...
Click to collapse
Same thing is happening with the Bluetooth too. It gets disconnected and it does not reconnect at all.
Yeah I have seen reports from other watch users and some of them have already been able to fix it but I have tried everything so far with no success.
I have also tried factory resetting the watch(es), forgetting the Bluetooth bindings and uninstalling/reinstalling the Zepp app many times, but to no avail.
EDIT: Have now submiitted 3 reports via the Feedback function in the app. Each one more detailed than the previous.
The latest one:
Watch not receiving notifications and constantly disconnecting from BT.
iOS16, Zepp 7.0.3 and 7.1.5
-Problems started with iOS 16, I think.
-Notifications for Phone calls, WhatsApp, Gmail and SMS. None of them work.
-Watch keeps disconnecting from BT and will not reconnect until I open the Zepp app and do a sync.
-Will not reconnect BT automatically after being out of range.
-I have tried every setting in the App itself and in the phone's settings.
-I tried my old Bip watch and it did show a notification, but only once. Then it too stopped receiving them.
-I have factory resetted both watches many times and uninstalled/reinstalled the Zepp app a couple of times.
-Have made the phone forget the Bluetooth binding many times.
Don MC said:
I have also tried factory resetting the watch(es), forgetting the Bluetooth bindings and uninstalling/reinstalling the Zepp app many times, but to no avail.
EDIT: Have now submiitted 3 reports via the Feedback function in the app. Each one more detailed than the previous.
The latest one:
Watch not receiving notifications and constantly disconnecting from BT.
iOS16, Zepp 7.0.3 and 7.1.5
-Problems started with iOS 16, I think.
-Notifications for Phone calls, WhatsApp, Gmail and SMS. None of them work.
-Watch keeps disconnecting from BT and will not reconnect until I open the Zepp app and do a sync.
-Will not reconnect BT automatically after being out of range.
-I have tried every setting in the App itself and in the phone's settings.
-I tried my old Bip watch and it did show a notification, but only once. Then it too stopped receiving them.
-I have factory resetted both watches many times and uninstalled/reinstalled the Zepp app a couple of times.
-Have made the phone forget the Bluetooth binding many times.
Click to expand...
Click to collapse
I have also done all that and nothing has worked.
Mine started on iOS 16 beta before 16.1 like the update before it and it broke. First time I updated to the beta it was working fine but then the one right before 16.1 that’s where everything started.
Got an update to the Zepp app on my iPhone yesterday (v. 7.1.6) but it doesn't seem to have made any difference. Still no notifications.
I'm beginning to think the problems have something to do with how iOS16 handles Bluetooth connections. The bug is either in iOS16 or in the watch Firmware (although other Amazfit models are affected too).
I base my asumptions on the fact that the watch has trouble reconnecting to BT after being out of range or after it's been restarted. If I restart the phone, however, the watch usually gets connected.
So if it is the phone that initiates the connection, it usually works. But if the watch itself tries to connect, then it doesn't work.
But then again, the notifications do not work even if I keep the Bluetooth window open on my phone and the watch is 100% connected when a message arrives. Strange.
There is also something weird when I make the iPhone forget the BT pairing to the watch. It usually immediately rediscovers the watch and tries to pair again. This happens even if the watch is set to NOT be discoverable.
Just got another Zepp update in the App Store. 7.1.7.
Still no cigar.
There will be no more Huami watches in this household.
Don MC said:
I'm beginning to think the problems have something to do with how iOS16 handles Bluetooth connections. The bug is either in iOS16 or in the watch Firmware (although other Amazfit models are affected too).
I base my asumptions on the fact that the watch has trouble reconnecting to BT after being out of range or after it's been restarted. If I restart the phone, however, the watch usually gets connected.
So if it is the phone that initiates the connection, it usually works. But if the watch itself tries to connect, then it doesn't work.
But then again, the notifications do not work even if I keep the Bluetooth window open on my phone and the watch is 100% connected when a message arrives. Strange.
There is also something weird when I make the iPhone forget the BT pairing to the watch. It usually immediately rediscovers the watch and tries to pair again. This happens even if the watch is set to NOT be discoverable.
Click to expand...
Click to collapse
My apologies for my absence, I am not getting any notifications and honestly lost hope on this. I understand that this is something that might take time but 3 updates later, no real resolution or acknowledgment of what is actually happening.
I also believe that this issue has to do with the connection that the app has with the iOS16 beta since it started after an update. I got beta going, and everything was going smoothly, received an update and everything went south after that with no success or real connection whatsoever.
I just updated the app to 7.1.7 as you did and still the same, the only difference is that it seems the connection is more stable as it has not been disconnected yet and still shows connected without any issues.
I have not encountered the situation you are experiencing in that even if you unpair the watch the phone forces the connection again.
Indeed, I think this will be my last Huami watch. My wife is dying to update to iOS16 but I have warned her multiple times not to since it will break the connection.
Right now I just feel I have a regular watch that I have to charge in order to see the time...
It’s not the iOS beta. I was on the official 16.0 to 16.0.2 and the problem was there. Jumped on the 16.1 beta to try to solve it, but no luck there either.
Threw my Amazfit in my desk drawer and bought myself a Withings Scanwatch.
I finally am able to receive my iMessages on my Amazfit GTR4. On the Notifications in iPhone, go to Messages, and make sure in the Lock Screen Appearance-->Show Previews-> When Unlocked. Mine had changed to Never, as soon as I changed that and synced the Zepp app, now my messages are going through to my watch! Just thought I'd share what worked for me.
Seems that the Zepp app version 7.2.1 has fixed the notifications on my watch. They took their time, I might say.
...aaand then I updated my phone to iOS 16.1.1 and the watch (Bip S Lite) stopped notifying again.
EDIT: My Amazfit Bip on the other hand seems to be notifying just fine. Think I'll be using that one for now.
It definitely seems like the Bluetooth on my Bip S Lite is broken somehow. It won't automatically reconnect after it's been out of range/disconnected. I have to manually open the app to connect it again. And still no notifications.
I've contacted both the seller of the watch and Amazfit. Let's see if they have anything to say about it. I'm using the old Bip for now.
Dusted off my old Bip S Lite and paired it to my phone (or rather reactivated it, since I never did unpair it). To my surprise, it updated its firmware (to 2.1.1.86). Will try it and see if the notification issue is gone.

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