I have three phones on which I can repeat this problem so it appears to be common to all.
The issue is that as part of the set up of Samsung Wear (for a watch), I need to sign into a Samsung account to be able to get to the store to download apps and set up Samsung Pay.
This is invoking the default Browser which for some reason cannot make a network connection yet open the same URL https://account.samsung.com in any other browser and it's fine, so it's not a phone comms issue, it's the browser that is blocking or being blocked. I tried to set a different default browser and although this works for opening links in apps, the Samsung Wear app still invokes the standard browser.
I'm absolutely stuck with this and just changing ROM isn't an option as for the amount of re-setup required afterwards, my wife would likely just rather go and buy another phone and do it on that. I'd prefer a route that doesn't involve rooting as that brings different issues with apps that refuse to run on a rooted device.
Anyone can test this issue by just using the default browser and trying https://account.samsung.com Why it's blocked, I have no idea.
I'm at my wits end, can anyone offer any suggestions? I've tried, resetting app defaults, clearing cache, all the usual stuff.
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I thoroughly enjoy my Galaxy Tab 10.1, but it's just not reliable.
Every now and again I'll awake my tablet from sleeping, only to find out it can't launch any process without crashing. Even the application error report system crashes.
Repro steps:
1) Open any application
2) See an application error report dialog
3) Tap the Report button
4) Tap the Send button on the report
See the error: "Could not save error report. no space left on device" (Settings->Storage confirms 26.59 GB free)
The only resolution is to restart the device until the whole thing happens again. It usually occurs once a day.
Model: GT-P7510MA (Galaxy Tab 10.1, 32 GB, WiFi)
Device is 100% stock. 1.4 GB of storage used for applications and ebooks.
All of my applications are from the Android Marketplace.
Running Services: Settings, Skype, Factory Test, Software update, SecPhone, Maps, Email, Android Keyboard
Sorry for the shaky video. You can see that I power it up, click on the browser and google talk, only to get crashes galore.
http : // youtu.be / UTKvrZ8hckg
Is anyone else having this problem?
Supplemental Info
I initially turned on disk encryption to keep my data safe.
After seeing the disk error from the Application Error Report dialog, I thought it might be a bug in encryption, so I performed a factory data reset and kept it standard.
I have had the 32gb wifi for over a week. Nothing like this. VERY sorry to hear. If you factory reset, just let it operate with defaults. Hold off on market apps that affect controls, performance, or substitute for existing core functions.
That way you can isolate if ot was a setting or app. If you're with in your return period I would for sure swap the unit. This is an isolated issue with this single unit would be my guess.
Sent from my GT-P7510 using Tapatalk
Called Samsung Support
Samsung Support wouldn't issue an RMA without having me going through and systematically installing each app, one at a time, and observing if the crashing occurs. A very logical request, but utterly annoying for me. Since the crashing is completely random, there is no way to definitely pinpoint the software issue without attaching a debugger (right?). I wish I could return this thing. There is not enough time in the day for this.
The support agent believes this is the behavior of a malicious software application and NOT defective hardware.
Are you beyond you return period from where you bought it?
Sent from my GT-P7510 using Tapatalk
i get the same thing everyday but when i hit send it says message sent
My tablet is beyond the return period, so I am relying on Samsung Support for an RMA.
I did another factory reset and used my old Google account that contained all of my previous apps. The TouchWiz update was applied as soon as it became available.
It's been 48 hours and no crashes. Maybe it was an OS bug that was patched during the update.
I've also ran Norton mobile anti-malware and a couple of other free scanners. Nothing malicious has turned up.
I was messing around on my LG G2 and went into the Google Settings app which I never really have before just out of curiosity. I went into the App Connections menu and found a few things like MightyText that I haven't used in a long time. I tried to revoke the permissions right from the phone but it came up with a message that I couldn't, so I came onto my desktop PC and went to Google accounts and was able to revoke it there.
My question is, now in Google Accounts from my desktop browser, I'm seeing multiple instances of things like "Android Login Service" and feeling a bit paranoid that there's more than one. Although they can probably all be explained, I've used this same Google account on probably 3-4 phones now, a few random tablets that have come and gone, etc.
I've seen conflicting reports of what will happen if I break all these connections. I've seen it said that once revoked, my phone will simply prompt me to sign back in the next time I use it, and a fresh Android Login Service will reappear in my Google account. But I've also come across some help threads on message boards where people make it sound like they accidentally revoked permissions like that and then set off a chain reaction of errors that isn't letting them sign back in on their devices, acting like it doesn't recognize them or passwords aren't correct, etc. Definitely don't want to create any issues like that or not be able to use my same Google login anymore.
So what I want to know is can I just eradicate all the permissions I'm seeing connected to my Google account and sign right back in and be fine, or if I revoke the wrong thing do I risk being locked out forever? Unfortunately none of the instances of "Android Login Service" give any indication of which device it was for, so I'd be revoking permissions blindly and hoping to be able to reset any that relate to my currently used G2. Would just be for peace of mind since I have sold most of my old devices and someone out there is still using them, although I went all this time without realizing that these permissions were still active anyway...
Thanks.
I think I have got a virus in my phone. Sometimes when I open any link in Chrome, a random popup opens which usually redirects to the play store somewhere. Once I opened 9gag.com and it opened 9gag's play store link. It even happened with android authority blogs that when I interact with the page i.e touch or scroll anywhere, a random ad link just pops up. Not only this but the original page is replaced by a facebook page whose URL contains something about a campaign i.e its ID etc. History shows a website terraclicks.com and google search on terraclicks shows that it's a PC virus.
Not only with Chrome, I even got the same popup while opening a link using facebook's own default internal browser.
I used Avast to scan for viruses including all files but it found no virus. The same thing is also happening in my brother's phone and we don't share anything between phones. There's a laptop in my home which also shows terraclicks in its history. So I think the virus is spread over all the devices, but I am still unsure as to how to remove it while mobile's antivirus detects nothing.
ad virus
Yes i have the same problem.Please help.
well I installed ccleaner and cleared three things:
All apps cache, chrome history and empty folders. It disappeared for some days but last night it came again to me. Now I have repeated the process again, let's see what happens now..
Usman i have factory restored my phone but it is still there. I dont know what to do now
khan khan said:
Usman i have factory restored my phone but it is still there. I dont know what to do now
Click to expand...
Click to collapse
which internet are you using? I am using PTCL
Do you also have this on another mobile or on computer?
no, there is only one mobile and it is only happening with it.
It's most likely a simple ad that is displayed when they detect your device and want you to download their app I stead. Use an ad blocker and you will be fine.
zelendel said:
It's most likely a simple ad that is displayed when they detect your device and want you to download their app I stead. Use an ad blocker and you will be fine.
Click to expand...
Click to collapse
It's also appearing on computers. And I can say it's not coming from the website's owner because I personally work on a website and one time clicking on its logo triggered the ad. That website would never put an onClick ad on its logo.
terraclicks ad virus
You should install a new window on your computer which will definitely remove these ads but what to do with this in the android. I have installed every antivirus , antimalware and have performed a reset too but no effect.
OMG, I was also infected with Terraclicks. All I can find is removal guides that have nothing to say about Android system.. Can I just reinstall by browser or reset my phone to factory settings? I would prefer the second option because I have lots of photos that are important to me on my device. thanks
It's almost a year since the original post on this thread, and still searches for info on this insidious malware, Terraclicks shows just non-android solutions and generic adware removal info.
Like several other posters I have tried dozens of AV and anti-malware apps but nothing works so far.
Has anyone found a solution??
Clear all apps cache, browser cookies (it will log you out of all websites in the browser), and browser history (only if needed).
Try the above steps one by one and give some time between them to see if the problem goes away without doing the other steps.
It probably comes from visiting cheap websites like those sharing apk files or songs etc. They don't give a damn about the users.
For me this was solved by making uTorrent pro inactive, the adds stopped.
Once I uninstalled it they never came back.
Assuming you have cleared your Chrome cache etc, I suspect you have an app which has been installed which is causing this. In my case it was an .APK which I had downloaded externally (because I couldn't get it from the Play Store). As it happened, this particular app made itself a device administrator (you can check by going into Security, Device Administrators) and it also had greyed out the ability to uninstall it. The app was also running as a background process which is how it keeps spawning those ads. Nothing picked it up as Malware (Malware Bytes, Trend, CCleaner). That was the giveaway to me, that something wasn't right with this app. This would also explain why a phone reset wouldn't remove it, because that typically reinstalls all your apps (except in your case) the app would have probably come from the Play Store. Since removing the app, I've had no problems and the dreaded problem has gone away. Now I am a lot more careful about which APKs I loaded. Good luck
I had this issue and it ended up being one of the apps I downloaded. Once in uninstalled the correct app the problem ended. If you do factory reset, then redownload all your apps, then the problem would come back because you redownloaded all the apps you originally had. This is especially true if you use an app that's not in googles playstore so what he is saying sounds almost exactly the same as what happen to me.
Thank you that fixed it. I downloaded showbox of a site. N it messed up my phone.
My phone was serviced "reprogrammed" and when it came back I keep getting ads. I tried resetting the phone but it still keeps getting adware silently installed. Is there any way to fix this?
You are not alone. Bought this phone for my mom since she likes a bigger screen to do social media stuff. The malware popped in after the last ota. The official wirelessupdate app included on the phone silently installs random apks that pushes full screen ads and impersonates clicks even if the the phone is not being used. This is common with generic android phones coming from CHINA
I haven't figured out a way to root the phone as most rooting methods will fail(because of the sucky spreadtrum SOC which makes it difficult to root the phone).SADLY, rooting is the only way to disable/uninstall the wirelessupdate app.
However, here's a workaround I found that works.
1) restrict your network to limit background data usage (Found in settings).
2) **uninstall the malware app: finding the app may be difficult as It normally disguises itself as a system app with names like radio, settings, wifi or some application name that doesn't even make sense. It uses a lot of data and is always active. You'll know its the fake app if it poses as a system app but you have the option to uninstall it(System apps cannot be uninstalled without root/Su access).
Buttt....
The wireless update will probably install another malware app after uninstalling the current one.
3)disable notification of the app so it doesnt send fake notifications to you that opens ad based webpages as it also fakes notification, posing as a fake notif from FB, whatsapp
4) force stop it and stop the services from settings so it doesn't load or push apps while you use your phone
Restarting the phone will make the app run again
5) Remove the app's permission. By default its granted access to location, settings, storage and sometimes camera or mic. The wireless app doesnt detect this and wont turn those permission back on
6) lastly, you can contact firefly support AND PRAY TO THE GOOD LORD they know know what they're doing. Because I did and they were completely clueless on the troubleshooting or on the issue itself and even blamed the problem on the user. Ridiculously stupid.
I haven't really tried ADB yet because i don't have the time and the phone lacks resources online to restore it in case I brick it. Frankly, this phone is not worth investing time fixing especially with the quality of support it has from Firefly and the price it asked for.
Sometimes when an app finishes updating my browser (Via Browser) opens and loads a page that is advertising apps. First it was Appsquare, now it's some other website I forgot to remember. I have NO idea what the cause is and I didn't install any strange apps to my knowledge. I never installed any APK that I downloaded outside the Play Store and both Malwarebytes Antimalware and Eset found nothing. This doesn't always happen when I update an app so there's no set pattern. Smetimes it doesn't happen after updating one or more apps and sometimes it does and that is why I can't really figure out which app is causing it, if it is an app at all because there are no ads displaying in either app I use because I paid to get rid of it. Yes, I did some research and it seems to be an issue mainly affecting Samsung users and one site in particular did some research and found out it was a shady ad network behind it: Clickity. My symptoms do match but I have an LG device, not a Samsung device and I use a different browser. I have used a few of Cheetah Mobile's apps in the past but I'm sure I deleted all traces of it on my phone, at least the things I could find. And I haven't used a single app from those devs anymore since I did a factory reset on my phone and updated to Android 8 so there shouldn't be a trace left. I need help fixing this because I have no idea where to look.
EDIT: It turned out to be my clock widget app "Digital Clock Widget Xperia" made by Lazar Dimitrov that was causing those ads to pop up, despite paying to remove ads.