Desperately needing help. unresponsive part of screen - Xiaomi Redmi Note 4 Questions & Answers

So I bought a battery for my Mido and followed videos on youtube on replacing it. It all seemed to go well until I started to use my phone. The middle part of my screen doesn't register touches. I was able to install a touch screen test app and you can see that nothing is registering in the middle. Any Ideas? I've attached the screen shot.

prisoner1969 said:
So I bought a battery for my Mido and followed videos on youtube on replacing it. It all seemed to go well until I started to use my phone. The middle part of my screen doesn't register touches. I was able to install a touch screen test app and you can see that nothing is registering in the middle. Any Ideas? I've attached the screen shot.
Click to expand...
Click to collapse
Maybe it's software problem.If you have twrp installed check if the problem appear there too.If not then maybe it's indeed a software glitch.Then maybe you can try a factory reset or clean installation of the rom.
If that doesn't work maybe you can try reconnect the cables you had to disconnect during the battery change process and putting back the previous battery.Not an expert just some logical thoughts.

T3sla said:
Maybe it's software problem.If you have twrp installed check if the problem appear there too.If not then maybe it's indeed a software glitch.Then maybe you can try a factory reset or clean installation of the rom.
If that doesn't work maybe you can try reconnect the cables you had to disconnect during the battery change process and putting back the previous battery.Not an expert just some logical thoughts.
Click to expand...
Click to collapse
I'll test twrp in the morning. Doubt it'll be that. The only connectors I detached were the finger print sensor and battery. I hate prying my phone open. Was such a pain the first time. I'll have to open it up to see if maybe I knocked some other connection loose at all.

I am facing this exact same problem. Pretty much a vertical strip of screen on the right hand side of the screen is unresponsive for me. Screenshot: https://i.imgur.com/8Uqn2lp_d.jpg
I took the phone to the service center, while I had warranty. They pretty much said to my face that this kind of problem can pop up when you've dropped the screen too much and that I need to get the screen replaced to fix it.

Related

[Q] Oh my poor Aria! (Screen Replacement issues. A little help please?)

Well I did it... Broke the screen a couple of weekends ago. Ordered and received a new one. (No problem and not too bad price-wise) Then I ordered the correct screwdriver. That came in yesterday and I followed a couple of tutorials online to take the thing apart. Not too bad despite the teeny-tiny parts. I got it back together and lo-it worked! Actually it took a couple of tries and I reflashed it but then it booted right up. All the apps seemed responsive and life was good once again...
Until I tried to make a call. Then the screen went dark and it appeared that the phone froze up. Called myself from the house phone and discovered that the Aria was dialing, connecting, and sending voice but that I couldn't hear anything on the Aria.
Disassembled, re-set the earpiece, reassembled, called myself again, and I could hear. The screen came on and stayed on, but the touchscreen would not function.
Disassembled, checked all the connections, and reassembled again. The phone appears to work correctly in all aspects until I try to make or receive calls. At that point the screen shuts down and the only way to disconnect a call (or get the screen back) is to pull the battery and reboot.
I tried reflashing the ROM and that didn't work. I'm afraid the transceiver is shorting the screen out somehow but have reached the limits of my expertise.
Any suggestions?
Thanks,
Jerry
I have never had to replace my digitizer so only speaking from what i have read but it sounds like the very small rubber piece that covers the proximity sensor. I have read that if missing or not placed correctly people have had the same problem as you. Just my thoughts
I've replaced my digitizer and I have had the exact same problem. E.Cardo is correct, it is the small rubber piece on the proximity sensor not positioned correctly or not present at all.
Thanks to both of you. The proximity sensor is supposed to be right behind the ATT logo, correct?
I can't wait to get home and try this. I really don't like the backup Cliq Xt... I'll post once I've messed with it.
gdgeorge said:
The proximity sensor is supposed to be right behind the ATT logo, correct?
Click to expand...
Click to collapse
It's hard to see them exactly so I took a picture to show exactly where they are:
http://imgur.com/a/36h8t#ayQhv
It's actually just above the & in the at&t logo, although if you have a replacement digitizer, it might not have the at&t logo on it. If you have trouble seeing it, try looking at it in the sunlight.
To add to what drumist said there as small black rubber piece that goes around the proximity sensor that prevents light seepage and allot of people discard it by mistake when disassembling the phone.
Sent From Deep Within The Rabbit-Hole
Why did you have to reflash? The new screen didn't worked?.
My aria's screen is broken too. I boutgh a new one but It doesn't work. Do you resolve this reflashing? (that's mean applying the new rom version from ATT)
Thanks for your response.
javierarenas said:
Why did you have to reflash? The new screen didn't worked?.
My aria's screen is broken too. I boutgh a new one but It doesn't work. Do you resolve this reflashing? (that's mean applying the new rom version from ATT)
Thanks for your response.
Click to expand...
Click to collapse
The screen or digitizer are hardware they should have nothing to do with the rom. The op only tried flashing the phone to illuminate it is a possible source of the problem. It sounds like you did not install the new screen or digitizer correctly you may need to disassemble and make sure everything is connected correctly and securely. Flashing your phone will most likely not correct your problem.
Sent From Deep Within The Rabbit-Hole
Maybe, just maybe, there are new drivers for the touchscreen included in the rom. I am using cyanogen 7.0.3 without problems, and it works nice with the old screen.
Or the new screen is defective.
I am pretty sure I installed correctly the new screen. Of course the old one is working fine right now.
I requested a new screen so I will wait...
Thanks again.

[Q] Brick or hardware failure?

Hi guys,
I bought a second hand mini pro, and flashed (rooted, unlocked bootloader)it with the help of one of the several guides. with Simplexity and MiniCM7
It seemed to work fine at first, but now something odd happens.
I can only turn the device on (working) when I keep the keyboard slided out. When I start up with it slided in, The screen is turned on but no image appears: It stays black.
When it is turned on (slided out) I can use the phone normally. But when I slide it back in, the screen is frozen and won't react to touches.
Putting the phone in and out of standby (slided out) will have two possible outcomes: Either its usable as normal. Or it simply won't come out of standby at all. The phone seems to react (sounds) to pressing the buttons on the keyboard though.
I used Seus and manual methods to reflash to stock, try other kernels, but the problems remain.
I think it's the hardware that's failing but maybe this can be caused by the flashing as well?
Are there any methods to rule out one or the other?
Cherek said:
Hi guys,
I bought a second hand mini pro, and flashed (rooted, unlocked bootloader)it with the help of one of the several guides. with Simplexity and MiniCM7
It seemed to work fine at first, but now something odd happens.
I can only turn the device on (working) when I keep the keyboard slided out. When I start up with it slided in, The screen is turned on but no image appears: It stays black.
When it is turned on (slided out) I can use the phone normally. But when I slide it back in, the screen is frozen and won't react to touches.
Putting the phone in and out of standby (slided out) will have two possible outcomes: Either its usable as normal. Or it simply won't come out of standby at all. The phone seems to react (sounds) to pressing the buttons on the keyboard though.
I used Seus and manual methods to reflash to stock, try other kernels, but the problems remain.
I think it's the hardware that's failing but maybe this can be caused by the flashing as well?
Are there any methods to rule out one or the other?
Click to expand...
Click to collapse
I'm responding to the thread's title : It's a hardware failure.Brick means you can't even power it on/flash mode.If I helped click the "Thanks" button.Also,try using nAa-11 my and x10man's ROM called XMP Rom and tell us if you still have this problem.I understand that you posted this here (If you post it in questions section almost no one will respond )so I won't tell about that.
(Oh, my bad. Mods feel free to move my thread)
I was afraid of that. I'll try your ROM as well, but I'm afraid its the hardware too.
Thankfully I only paid 30 euros for it
I think the flex cable is gone bad, i have the same problem here. My mobile doesnt respond to any touches. First it happened only when i would slide the keyboard. But now its dead as a whole
speedsys said:
I think the flex cable is gone bad, i have the same problem here. My mobile doesnt respond to any touches. First it happened only when i would slide the keyboard. But now its dead as a whole
Click to expand...
Click to collapse
The XMP rom didn't fix it, so I guess you're right. Would a flex cable (those are the flat orange ones right?) be expensive?
Cherek said:
The XMP rom didn't fix it, so I guess you're right. Would a flex cable (those are the flat orange ones right?) be expensive?
Click to expand...
Click to collapse
I hope you fix it
This is the cable we are having a problem with, i have given my mobile for replacing this stuff as i couldnt get this locally. This board houses the LCD and the digitizer and the buttons connect to this. The black cable goes to the motherboard. Its pretty simple to take apart the phone, but take care while doing so. Another thing its that, when you are opening the display panel, its better to use a guitar pick instead of a screwdriver and open it at the latches, that would avoid damage to the outer plastics.
http://www.ebay.co.uk/itm/BRAND-NEW...K_Replacement_Parts_Tools&hash=item3f0ddd12f3

[Q] Touchscreen unresponsive stripe - digitizer problem?

My Atrix's screen has become unresponsive in a vertical column (if the phone is in portrait mode) that lines up about with the W, E, and S keys. Restarting fixed the problem for maybe 20 seconds or so after the phone became usable, but doesn't seem to have made a difference after about the third time or so. I also removed the battery and held down the power button for ~45 seconds and then put everything back together, which also seemed to have helped for a minute or less before the stripe became unresponsive again. I also restored to yesterday's backup a couple different times (CM 7.2 stable), which also temporarily helped.
So after a brief search, it seems that the digitizer may be the issue. Is there any way to tell for sure? At first it seemed like a software problem, but it could also just be the digitizer acting erratically because it's going out, so I'm not really sure, and I'd rather not attempt a repair that may not be necessary.
ErrorCode680 said:
My Atrix's screen has become unresponsive in a vertical column (if the phone is in portrait mode) that lines up about with the W, E, and S keys. Restarting fixed the problem for maybe 20 seconds or so after the phone became usable, but doesn't seem to have made a difference after about the third time or so. I also removed the battery and held down the power button for ~45 seconds and then put everything back together, which also seemed to have helped for a minute or less before the stripe became unresponsive again. I also restored to yesterday's backup a couple different times (CM 7.2 stable), which also temporarily helped.
So after a brief search, it seems that the digitizer may be the issue. Is there any way to tell for sure? At first it seemed like a software problem, but it could also just be the digitizer acting erratically because it's going out, so I'm not really sure, and I'd rather not attempt a repair that may not be necessary.
Click to expand...
Click to collapse
there are some screen tester apps on Play which you could use to see if, in fact, your digitizer is a problem.
barry_ said:
there are some screen tester apps on Play which you could use to see if, in fact, your digitizer is a problem.
Click to expand...
Click to collapse
Do you have any specific recommendations? I downloaded the touch test app from here (http://www.freewarelovers.com/android/app/touch-test) to see how much of the screen was misbehaving and discovered that it was a perfect stripe the whole way down, but because I'm not terribly knowledgeable about troubleshooting phone hardware, I don't know if that's telling me it's the digitizer or something else. I attached a screenshot that shows where the stripe is.
ErrorCode680 said:
Do you have any specific recommendations? I downloaded the touch test app from here (http://www.freewarelovers.com/android/app/touch-test) to see how much of the screen was misbehaving and discovered that it was a perfect stripe the whole way down, but because I'm not terribly knowledgeable about troubleshooting phone hardware, I don't know if that's telling me it's the digitizer or something else. I attached a screenshot that shows where the stripe is.
Click to expand...
Click to collapse
#
From what I've seen on here it does look like your digitizer is at fault. I have never had to change mine but there are plenty of posters on here who have and you can look at their experiences to assist you. Also, here's a video I found so you can see what you'll have to do. Good Luck!
http://www.youtube.com/watch?v=grqz-3LdIEk
barry_ said:
#
From what I've seen on here it does look like your digitizer is at fault. I have never had to change mine but there are plenty of posters on here who have and you can look at their experiences to assist you. Also, here's a video I found so you can see what you'll have to do. Good Luck!
http://www.youtube.com/watch?v=grqz-3LdIEk
Click to expand...
Click to collapse
That's unfortunate, but at least I know that's what's wrong. Thanks for your help!

Touchscreen issues

Hey guys,
I got my Redmi note 2 yesterday and I'm having trouble with the touchscreen. sometimes it seems to be perfectly fine and sometimes it doesn't react properly. It seems to be worse in the right half of the screen. Sometimes I start scrolling and it works fine in the beginning, then the screen stops detecting my finger and when it detects it again, it opens the thing that my finger is on instead of scrolling.
I'm not sure if this is a hardware of a software bug.
Would calibrating the screen help? If so, whats the best way to do that?
I would usually try flashing a clean stock rom (the one it came with has some bloatware anyway) and test if that resolves the issue, but that's probably not the best idea if I decide to return it.
thanks for your help
alkoy said:
Hey guys,
I got my Redmi note 2 yesterday and I'm having trouble with the touchscreen. sometimes it seems to be perfectly fine and sometimes it doesn't react properly. It seems to be worse in the right half of the screen. Sometimes I start scrolling and it works fine in the beginning, then the screen stops detecting my finger and when it detects it again, it opens the thing that my finger is on instead of scrolling.
Click to expand...
Click to collapse
Try entering in the MTK Eng. Mode, then go to Hardware Testing->TouchScreen->HandWriting and try drawing some lines crossing the point where the problem occurs.
A friend of mine had a Nexus 5 with a malfunctioning touchscreen, doing a similar test we noticed that there was a full horizontal line where the touch were not detected so every vertical line we were trying to draw were broken on the point where the bad line were crossed.
Obviously in that case it was an hw fault.
EDIT:
Reading your post again, it seems a behavior caused by lag, so maybe it's a sw problem and not an hw one, especially for the fact that "it opens things instead of scrolling".
Does it always happen in the same point/area? Or is it totally random?
gnazio said:
Try entering in the MTK Eng. Mode, then go to Hardware Testing->TouchScreen->HandWriting and try drawing some lines crossing the point where the problem occurs.
Click to expand...
Click to collapse
I already did that and the results are very inconsitent. When I first tried it, it started drawing a line as it should, then it stopped and started again half a centimeter later, then it stopped again, and it pretty much went like that from top to bottom of the screen (at least on the right side of the screen, the left side worked better).
When I did the same test again, it didn't even draw lines, it just highlighted a few single pixels along the way that my finger was traveling.
And currently everything works perfect and smooth as it should.
It does kind of feel like a software-thing, but in my mind (correct me if I'm wrong) that should affect the complete screen equally and it just doesn't. I tried pulling down the notification bar earlier, from the top right of the screen and it just didn't work. I did a few tries and nothing happened. Then I tried pulling it down from the top left and it worked fine.
As I said it works fine at the moment, but I guess I'll make a few screenshots and a video of the problem, when it occurs again.
Ok, so the problem came back and I was able to do some more testing and make a video (sorry about the shabby quality, but it'll have to do ).
youtube . com / watch?v=rKsponNr9lA
As it turns out, the whole screen is affected equally, so I'm pretty confident that it's just the software but I'd still like to hear a second opinion.
The thing that kinda throws me off is that the reboot didn't help at all...
So what do you think? Is it just buggy software?
I'd try contacting the seller and explaining him the problem.
Maybe he will ask you to flash a new rom to be sure that it's a hardware problem and not something that could be solved without a replacement. That's what happened with my first phone from China.
If not, you could ask him and I think he will authorize you.
gnazio said:
I'd try contacting the seller and explaining him the problem.
Maybe he will ask you to flash a new rom to be sure that it's a hardware problem and not something that could be solved without a replacement. That's what happened with my first phone from China.
If not, you could ask him and I think he will authorize you.
Click to expand...
Click to collapse
sounds like a good idea, I'll do that.

Z6 lite ghost touch, freezing screen

Hi guys, i bought lenovo z6 lite, few days later it fell in water, then take it to maintenace to wipe and drying the mosture inside after that i found some issues related to screen touch, ( screen freezing and ghost touch) this issue disapear after turning the screen off and on again but it returns , i tried to turn the phone to factory reset and the problem resolved but unfortunately for only 24 h , now i couldn't figure out either the problem is from software or hardware , plz help .
Qellim said:
Hi guys, i bought lenovo z6 lite, few days later it fell in water, then take it to maintenace to wipe and drying the mosture inside after that i found some issues related to screen touch, ( screen freezing and ghost touch) this issue disapear after turning the screen off and on again but it returns , i tried to turn the phone to factory reset and the problem resolved but unfortunately for only 24 h , now i couldn't figure out either the problem is from software or hardware , plz help .
Click to expand...
Click to collapse
I have the same issue, did you discovered something ?
i have the same issue any solution? My phone didnt get any damage though
tembulon said:
i have the same issue any solution? My phone didnt get any damage though
Click to expand...
Click to collapse
The only thing that seems to work for now is open the phone, all I have done is open the phone and disconnect the battery, remove the charge that may have the touch screen (static) and clean with isopropyl alcohol all connectors (disconnect everything It is connected to the telephone plate and clean) all this very carefully, until now I have not had a problem, it is necessary to continue testing.
PS: The back cover has no glue, you can remove it very carefully with your nail or with something thin enough
PS 2: Maybe the only thing to do is remove the static, what I did was to cover more possibilities
PS3 : Sorry for my english, hope this helps you
Jakovi said:
The only thing that seems to work for now is open the phone, all I have done is open the phone and disconnect the battery, remove the charge that may have the touch screen (static) and clean with isopropyl alcohol all connectors (disconnect everything It is connected to the telephone plate and clean) all this very carefully, until now I have not had a problem, it is necessary to continue testing.
PS: The back cover has no glue, you can remove it very carefully with your nail or with something thin enough
PS 2: Maybe the only thing to do is remove the static, what I did was to cover more possibilities
PS3 : Sorry for my english, hope this helps you
Click to expand...
Click to collapse
it worked? or you still facing it ?
I did the same thing but im still facing the same issue i think this problem is hardware (the lcd itself) bec i tried a lot of custom rom now and still facing it this device specs is trash because of its problem
****iness said:
I did the same thing but im still facing the same issue i think this problem is hardware (the lcd itself) bec i tried a lot of custom rom now and still facing it this device specs is trash because of its problem
Click to expand...
Click to collapse
I flashed the rom i had again, and it worked for me.
In my previous lenovo, Zuk Z2, that din't solved the problem. To be able to use it for 2 minutes, i had to turn off the screen, hold the phine with a finger on the screen, and then tur on the screen. After 2 minutes it breaks again.

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