LG V30+ US998 stuck at Android 7.1.2 - LG V30 Questions & Answers

Hi,
I bought an "unlocked" version of this phone a month or so ago. It is stuck on A7.1.2, security April 2018.. No OTA updates have been offered.
I have tried contacting LG, but they tell me I have to talk to Sprint (the carrier the phone was issued by). They tell me the phone is unlocked, and to try rebooting once in awhile for the updates...no luck.
I use the phone with Verizon. I've currently been on hold with them for 40 minutes, but I am sure I will get no results from them, either.
How can I get pie on this phone, with the latest security updates?
Up front; I am no phone tech type. If what I am going to do requires the services of a phone tech, just let me know. I really just want to know is if it is possible. I am not a Sprint subscriber, nor do I intend to be.
thanks

Since I happened to see this thread before anyone else responded, figured I'll drop the usual explanation in - this is a pretty common issue with "frankensteined" phones (I'm familiar with it myself because I was in a similar situation). The TL;DR of it is that you should follow the directions here:
https://forum.xda-developers.com/lg-v30/development/us998-lg-v30-us998-us99820a040330-kdz-t3786337
or here:
https://forum.xda-developers.com/lg-v30/development/us998-lg-v30-us998-us99830a000704-kdz-t3952256
to get to Oreo or Pie, respectively. There's a lot of threads around on it and it's a pretty straightforward process. Unfortunately, this is because you have a Sprint phone that was converted to be unlocked, which means that automatic updates won't work (you'd be slated to get Sprint's updates, but you're not using the Sprint version of the software). I've been using a phone like this for well over a year and it's rock-solid, so no need to fear - follow the directions carefully and you should be just fine!
There's many helpful people around these forums as well who I'm sure would be able to give you advice if anything goes wrong. Best of luck!

techlover10 said:
Since I happened to see this thread before anyone else responded, figured I'll drop the usual explanation in - this is a pretty common issue with "frankensteined" phones (I'm familiar with it myself because I was in a similar situation). The TL;DR of it is that you should follow the directions here:
https://forum.xda-developers.com/lg-v30/development/us998-lg-v30-us998-us99820a040330-kdz-t3786337
or here:
https://forum.xda-developers.com/lg-v30/development/us998-lg-v30-us998-us99830a000704-kdz-t3952256
to get to Oreo or Pie, respectively. There's a lot of threads around on it and it's a pretty straightforward process. Unfortunately, this is because you have a Sprint phone that was converted to be unlocked, which means that automatic updates won't work (you'd be slated to get Sprint's updates, but you're not using the Sprint version of the software). I've been using a phone like this for well over a year and it's rock-solid, so no need to fear - follow the directions carefully and you should be just fine!
There's many helpful people around these forums as well who I'm sure would be able to give you advice if anything goes wrong. Best of luck!
Click to expand...
Click to collapse
thanks, tech. i knew it would be something like this. i'll look into it.

Related

[Q] I believe my HD2 is bricked, but everything I've read says it shouldnt be....

Ok, so here is my story. I just got a T-Mobile HD2 yesterday. I successfully installed HPSL, and was running Android 2.2 beautifully. Except I had the problem with the distortion during calls. So I started searching...I must have done at least 3hrs of research before I did anything.
So what I was told was that I needed to flash the radio. I read dozens of forums with people talking about trying all different kinds of roms and people even going as far as saying that if you flash one that doesnt work, dont worry just reflash.
Well, I THOUGHT I had narrowed my search down to the rom I needed. I was under the impression that I should use this rom;
(Leo_RADIO_15.28.50.07U_2.05.51.05_2 (from HTC ** 1.48)
But I unintentionally downloaded this one;
Leo_RADIO_15.28.50.07U_2.05.50.11 **(from TMOUS 2.01)
Now My phone wont even come on! Ive heard people talking about un-bricking these phone, but they all start with going to the boot loader. Mine does NOTHING AT ALL....the light doesn't even come on when I plug the charger in
When I flashed it everything went fine, no errors, nothing, I had the htc loading bar on my screen, it hit 100% and it shut off and it wont come back on.
By the way, I flashed it via usb.
I have a bad feeling that I'm screwed. But if anyone can help it would be appreciated. As I received this phone from a friend who switched to the EVO, I don't even have the T-Mobile service yet, I was going to switch at the end of the month. I don't believe I have a way to get it replaced.
OK, so some more research has found that I definately installed the wrong rom...duh. and that this problem is specific to the tmobile phones.
At this point I have been reading about jtag, RIFF box to be specific. I would be willing to pay someone (a reasonable amount) if they could fix my phone. I'm may be willing to purchase my own riff box, if I cant get my hands on a new phone. I just don't want to spend $150 on a piece of equipment that ill only use once.
But if absolutely necessary, is there anyone out there willing to provide me with step by step instructions on how to connect the jtag to the phone, and run the software? I know its going to involve soldering, I have that coverd, But what and where to solder?
relik1989 said:
OK, so some more research has found that I definately installed the wrong rom...duh. and that this problem is specific to the tmobile phones.
At this point I have been reading about jtag, RIFF box to be specific. I would be willing to pay someone (a reasonable amount) if they could fix my phone. I'm may be willing to purchase my own riff box, if I cant get my hands on a new phone. I just don't want to spend $150 on a piece of equipment that ill only use once.
But if absolutely necessary, is there anyone out there willing to provide me with step by step instructions on how to connect the jtag to the phone, and run the software? I know its going to involve soldering, I have that coverd, But what and where to solder?
Click to expand...
Click to collapse
i hope someone answers and you get this fixed because after you hit a radio brick.. im lost.. thats time for me to call my insurance company..
good news is.. there are enough bricks on here that if you have to buy something that will fix a radio brick.. if you chaged $30 -$50 a phone to fix them you would have more phones in your hands than youd know what to do with and would def get your money back.
there was a thread that samsamuel and some other guy were discussing this. the other guy (forget who it was) can do this...but lives in south america. if you search for it, maybe he can help. yes, a very looooong shot...but an idea...
Well I have some good news, for me anyway, I did some research and found that the phone I had received is still under warranty until March. So I'm hoping that since its a complete brick that they wont be able to tell It was modified, and also I believe the rom I was trying to flash is actually an "official" rom(correct me if im wrong).
I have given serious thought to getting the riff box and selling the service, I could definitely use the money, but I don't know the first thing about how to use it.
Now, this seriously needs to be done!! What rom should the T-Mobile USA users use to flash the radio in there HTC HD2? I know I'm not the first or the last person who will brick there phone. I searched for over 3hrs and kept getting linked back to the same thread,
([REF]The HTC HD2 Radio ROM Thread)
Now while that does seem to be a very complete list of roms, nowhere does it give any info on what one to use for what device. Furthermore, I knew what phone I had, what model, the ram and rom size, all the jazz, but nowhere did anyone tell me that the !!T-Mobile!! HD2 was just "Slightly" different than the others. I didnt find that out until AFTER I bricked the phone, as did ALL of the other users who bricked there devices.
I, and most of the other bricked users would agree, there needs to be a thread(maybe even a sticky) that is solely dedicated to us T-Mobile HD2 users. So lets start here!
The primary and really only issue is this...what is the proper radio rom to use on these phones and what is the proper way to flash them? If this question can be discussed it will make many of us very happy.
BTW. Other than the robotic voices, the HD2 ran android AMAZING props to whoever created FroyoStone_Sense_V3.1. its simply amazing!
re post 1 unfortunately you haven't got your information right. the first one will def kill a tmous because it is a ..51.. radio, and the second one will also kill a tmous because 2.04.50.x and 2.05.50.x are from test roms and don't support the 576ram giving the same effect as a ..51.. radio.
re post 5 the radio thread you mentioned. i suspect you have been only reading the regular hd2 section, (this section) when in fact the tmous has it whole own section, complete with tmous radio thread with all these warnings.
http://forum.xda-developers.com/forumdisplay.php?f=631
on a plus note loads of people have claimed on warranty, just don't mention flashing.
Thank you! I love to be proven wrong. (No sarcasm intended)
I had no idea there was a tmous thread. anyway this was the original radio thread
httpa:Z//Zforum.xda-developers.Zcom/showthread.Zphp?t=611787
I threw some Z's in the link because I'm still new here so I cant post links yet.
And no way did I tell HTC that I flashed the phone. I just told them that I put it on charge, went to bed, woke up, and it was dead as a doornail. I should have it back in 3 weeks.
When you get it back, stick to the tmous hd2 forums for flashing info. For everything else, though, I find the original hd2 forums we're in now a lot more informative and active. The phone are identical except for rom size and the fact you can't flash certain radios. But you can use the same software, etc.
Good luck returning your phone.
Sent from my HTC HD2 using XDA App
We'll I should have my phone back within a few weeks. Apparently HTC repair is backed up, its got something to do with the Nexus One. I didnt say a word about it being hacked, so I hope they don't find out. But anyway, I wanted to thank all of you for the positive feed back with my problem, and for linking me to the right forum. I was expecting to be bombarded with people calling me an idiot, and saying things like "use the F'ing search button", but Instead I was given very useful and sympathetic replies, and all the info I need to not make the same mistake twice. Thank all of you, I wish the users of more forums could be this professional, helpful, and quite frankly this grown up.
Thank you.
P.S: Can anyone confirm or deny whether or not HTC will be able to recognize that the phone was hacked?

[Q] g3 root ?

is there anyone working on a simple root method as of now since vs98512b ?
str8boosted said:
is there anyone working on a simple root method as of now since vs98512b ?
Click to expand...
Click to collapse
Don't think so.
I believe with 12 you can roll back still. That's the only option. And since it still works... No real need for anyone to work on another method. Sure it might be more convenient but putting the time and effort in might not be worth it just for convenience
Sent from my VS985 4G using XDA Free mobile app
You can root at 10b. Install supersu and have it maintain root across otas. Then you can take all the otas and preserve root. That's what I did. Do not bump with twrp. You must keep the original recovery in order to take the otas. Once on 12b, you can bump but if a new ota comes out, you'll have to go back to 10b first.
iBolski said:
You can root at 10b. Install supersu and have it maintain root across otas. Then you can take all the otas and preserve root. That's what I did. Do not bump with twrp. You must keep the original recovery in order to take the otas. Once on 12b, you can bump but if a new ota comes out, you'll have to go back to 10b first.
Click to expand...
Click to collapse
You should be able to restore a backup of the original 12B recovery and kernel if running stock Odex'd.
Sent from my VK810 4G
You Might try This
str8boosted said:
is there anyone working on a simple root method as of now since vs98512b ?
Click to expand...
Click to collapse
From another thread. Verizon G3 General, VS98523A OTA Release
Note that there is some discussion as to whether this is legit. I haven't researched it.
http://androidxda.com/download-root-genius
Smithfolk4 said:
From another thread. Verizon G3 General, VS98523A OTA Release
Note that there is some discussion as to whether this is legit. I haven't researched it.
http://androidxda.com/download-root-genius
Click to expand...
Click to collapse
Yeah, @roirraW "edor" ehT said McAfee is flagging it as a Trojan, but that could be due to what it does:
http://forum.xda-developers.com/showpost.php?p=59061762&postcount=84
Had my stock G3, downgraded to 10B, rooted with IORoot, added SuperSU with survivability... went to do the Verizon Hidden Menu and realized I had to take the 12B OTA again. And now, it says no updates are available and that my Software Status is "Modified". Might be stuck on this one. Got a meeting in 10 minutes, then I'll get back at it.
Wrong thread, my bad.
Smithfolk4 said:
From another thread. Verizon G3 General, VS98523A OTA Release
Note that there is some discussion as to whether this is legit. I haven't researched it.
http://androidxda.com/download-root-genius
Click to expand...
Click to collapse
Update - this WON'T work with complete stock 12b. So, you will have to go back to 10b and root there, preserve root across OTAs, and take the 11c and 12b OTA to get 12b rooted.
Well I flashed back to 10b from 12b (via tot) and it wiped my imei number. Am I supposed to remove my Sim card or something none of the guides say anything.
I ended up using the imei converter and fixing my imei but I couldn't connect to 4G very well and it kept saying I had voice and data roaming. I rooted my phone but since the 4g wasn't working I unrooted it so the software status said official again.
I ended up taking the otas back to 12b and took it to Verizon and they gave me a new sim card and now it is working again but I want to root my phone and flash back to 10b again but I don't want to mess the Sim card up again. Anyone help?
Eriosblood said:
Well I flashed back to 10b from 12b (via tot) and it wiped my imei number. Am I supposed to remove my Sim card or something none of the guides say anything.
I ended up using the imei converter and fixing my imei but I couldn't connect to 4G very well and it kept saying I had voice and data roaming. I rooted my phone but since the 4g wasn't working I unrooted it so the software status said official again.
I ended up taking the otas back to 12b and took it to Verizon and they gave me a new sim card and now it is working again but I want to root my phone and flash back to 10b again but I don't want to mess the Sim card up again. Anyone help?
Click to expand...
Click to collapse
take the sim out? smh
Yeah that's what I'm asking....none of the guides say to take the Sim out...am I supposed to. You took the time to quote my post and write a smart-ass comment but no straightforward answer. Guess this is is the reason I'm a long time lurker and never post.
Eriosblood said:
Yeah that's what I'm asking....none of the guides say to take the Sim out...am I supposed to. You took the time to quote my post and write a smart-ass comment but no straightforward answer. Guess this is is the reason I'm a long time lurker and never post.
Click to expand...
Click to collapse
You've answered the question yourself. Supposed to or not, does it really matter? If you want to be sure nothing happens to the SIM next time, then by all means take it out. The directions don't say to take the SIM out for a very good reason: it's not required.
I've largely sat on the sidelines recently because all sorts of users who don't usually post refuse to help themselves by using the tools available to them, besides their brains and their eyes (and this part isn't directed at you): reading and the forum's search tools, are coming out of the woodwork and expecting information to be repeated ad nauseum. Or even Google, even if googling specifically for info on XDA.
There's nothing wrong with wanting help or asking for help, but it gets tiresome holding user's hands 1000 at a time on a daily basis. This is why I've all but refrained from posting my true feelings regarding all this demanding going on.
Maybe you don't deserve this whole rant but guess what? Like someone else I recall recently on here, you just happen to have been the straw to break the camel's back in my case.
99% of the time, if anyone...anyone at all has experienced something similar, it's been reported and you can find the information yourself. If you can't find the information, more than likely it's because the information isn't there to be had. Pure speculation here: I have no idea if others have taken their SIM out when flashing using TOT or KDZ method. I haven't yet, but I haven't once been able to TOT on four different PCs from desktops to laptops, with different cables and with different USB ports on the same PCs, under both Windows 7 and 8.
At this point I sincerely don't expect you to read all this because I am definitely on a rant, but if you do, good for you.
His answer might've been slightly smart, but your reply to him was downright rude and I don't think he deserved it. You, on the other hand, posed a question you can answer yourself. For god's sakes, try it! Try it with the SIM out and see what happens. Then you'll have your answer.
If you or anyone else feel you must direct any sort of response regarding this to me, PLEASE PM me. For anyone responding to this in this thread, I'll block you if I'm nice.
Sincerely: good day, take care, good night.
P.S. Maybe you don't feel the way we do because we are *NOT* lurkers. We do help people and take part of these forums for years and nearly each and every day. Nobody's forcing us to do so, but it does mean that we notice a lot more of the BS that comes from users who are expecting help.
AND I'M A LIBERAL EX-MILITARY!
roirraW "edor" ehT said:
You've answered the question yourself. Supposed to or not, does it really matter? If you want to be sure nothing happens to the SIM next time, then by all means take it out. The directions don't say to take the SIM out for a very good reason: it's not required.
I've largely sat on the sidelines recently because all sorts of users who don't usually post refuse to help themselves by using the tools available to them, besides their brains and their eyes (and this part isn't directed at you): reading and the forum's search tools, are coming out of the woodwork and expecting information to be repeated ad nauseum. Or even Google, even if googling specifically for info on XDA.
There's nothing wrong with wanting help or asking for help, but it gets tiresome holding user's hands 1000 at a time on a daily basis. This is why I've all but refrained from posting my true feelings regarding all this demanding going on.
Maybe you don't deserve this whole rant but guess what? Like someone else I recall recently on here, you just happen to have been the straw to break the camel's back in my case.
99% of the time, if anyone...anyone at all has experienced something similar, it's been reported and you can find the information yourself. If you can't find the information, more than likely it's because the information isn't there to be had. Pure speculation here: I have no idea if others have taken their SIM out when flashing using TOT or KDZ method. I haven't yet, but I haven't once been able to TOT on four different PCs from desktops to laptops, with different cables and with different USB ports on the same PCs, under both Windows 7 and 8.
At this point I sincerely don't expect you to read all this because I am definitely on a rant, but if you do, good for you.
His answer might've been slightly smart, but your reply to him was downright rude and I don't think he deserved it. You, on the other hand, posed a question you can answer yourself. For god's sakes, try it! Try it with the SIM out and see what happens. Then you'll have your answer.
If you or anyone else feel you must direct any sort of response regarding this to me, PLEASE PM me. For anyone responding to this in this thread, I'll block you if I'm nice.
Sincerely: good day, take care, good night.
P.S. Maybe you don't feel the way we do because we are *NOT* lurkers. We do help people and take part of these forums for years and nearly each and every day. Nobody's forcing us to do so, but it does mean that we notice a lot more of the BS that comes from users who are expecting help.
AND I'M A LIBERAL EX-MILITARY!
Click to expand...
Click to collapse
Lol you just took it too far...TLDR
His post was just sarcastic and I didn't know if he was 'smh' at the idea of taking out my Sim card or not. I've done my research and nobody agrees upon taking the Sim card out or not. I just don't want to **** up my phone again. I've rooted unlocked flash Roms and gone the whole nine yards on my G2. I am not at all new to this.
Guess I was just hoping someone had a plain answer instead of long paragraphs saying why they are so butthurt.
Toodaloo.
roirraW "edor" ehT said:
You've answered the question yourself. Supposed to or not, does it really matter? If you want to be sure nothing happens to the SIM next time, then by all means take it out. The directions don't say to take the SIM out for a very good reason: it's not required.
I've largely sat on the sidelines recently because all sorts of users who don't usually post refuse to help themselves by using the tools available to them, besides their brains and their eyes (and this part isn't directed at you): reading and the forum's search tools, are coming out of the woodwork and expecting information to be repeated ad nauseum. Or even Google, even if googling specifically for info on XDA.
There's nothing wrong with wanting help or asking for help, but it gets tiresome holding user's hands 1000 at a time on a daily basis. This is why I've all but refrained from posting my true feelings regarding all this demanding going on.
Maybe you don't deserve this whole rant but guess what? Like someone else I recall recently on here, you just happen to have been the straw to break the camel's back in my case.
99% of the time, if anyone...anyone at all has experienced something similar, it's been reported and you can find the information yourself. If you can't find the information, more than likely it's because the information isn't there to be had. Pure speculation here: I have no idea if others have taken their SIM out when flashing using TOT or KDZ method. I haven't yet, but I haven't once been able to TOT on four different PCs from desktops to laptops, with different cables and with different USB ports on the same PCs, under both Windows 7 and 8.
At this point I sincerely don't expect you to read all this because I am definitely on a rant, but if you do, good for you.
His answer might've been slightly smart, but your reply to him was downright rude and I don't think he deserved it. You, on the other hand, posed a question you can answer yourself. For god's sakes, try it! Try it with the SIM out and see what happens. Then you'll have your answer.
If you or anyone else feel you must direct any sort of response regarding this to me, PLEASE PM me. For anyone responding to this in this thread, I'll block you if I'm nice.
Sincerely: good day, take care, good night.
P.S. Maybe you don't feel the way we do because we are *NOT* lurkers. We do help people and take part of these forums for years and nearly each and every day. Nobody's forcing us to do so, but it does mean that we notice a lot more of the BS that comes from users who are expecting help.
AND I'M A LIBERAL EX-MILITARY!
Click to expand...
Click to collapse
Eriosblood said:
Lol you just took it too far...TLDR
His post was just sarcastic and I didn't know if he was 'smh' at the idea of taking out my Sim card or not. I've done my research and nobody agrees upon taking the Sim card out or not. I just don't want to **** up my phone again. I've rooted unlocked flash Roms and gone the whole nine yards on my G2. I am not at all new to this.
Guess I was just hoping someone had a plain answer instead of long paragraphs saying why they are so butthurt.
Toodaloo.
Click to expand...
Click to collapse
Guess I just like to be sure what I'm doing is what I should be doing and won't mess up my phone..I apologize for any curt responses as I can't afford for any mistakes..
Eriosblood said:
Yeah that's what I'm asking....none of the guides say to take the Sim out...am I supposed to. You took the time to quote my post and write a smart-ass comment but no straightforward answer. Guess this is is the reason I'm a long time lurker and never post.
Click to expand...
Click to collapse
You asked a really dumb question, so I posted I really dumb answer, if you took it as smart arse, ohh well.
Toasting a SIM is pretty rare that's why it's not instructed to do. If it's happening to you, what do you think you should do, leave it In and keep frying them? No, you should take it out, because you have proven you are one of the rare ones this happens to.
I mean, really, if you walk into traffic and get hit by a car, should you coninue to walk into traffic? Only if you want to keep getting hit by cars.
See, if I really wanted to post a smart arse answer, it would have looked more like this ^^.
---------- Post added at 07:30 AM ---------- Previous post was at 07:01 AM ----------
roirraW "edor" ehT said:
You've answered the question yourself. Supposed to or not, does it really matter? If you want to be sure nothing happens to the SIM next time, then by all means take it out. The directions don't say to take the SIM out for a very good reason: it's not required.
I've largely sat on the sidelines recently because all sorts of users who don't usually post refuse to help themselves by using the tools available to them, besides their brains and their eyes (and this part isn't directed at you): reading and the forum's search tools, are coming out of the woodwork and expecting information to be repeated ad nauseum. Or even Google, even if googling specifically for info on XDA.
There's nothing wrong with wanting help or asking for help, but it gets tiresome holding user's hands 1000 at a time on a daily basis. This is why I've all but refrained from posting my true feelings regarding all this demanding going on.
Maybe you don't deserve this whole rant but guess what? Like someone else I recall recently on here, you just happen to have been the straw to break the camel's back in my case.
99% of the time, if anyone...anyone at all has experienced something similar, it's been reported and you can find the information yourself. If you can't find the information, more than likely it's because the information isn't there to be had. Pure speculation here: I have no idea if others have taken their SIM out when flashing using TOT or KDZ method. I haven't yet, but I haven't once been able to TOT on four different PCs from desktops to laptops, with different cables and with different USB ports on the same PCs, under both Windows 7 and 8.
At this point I sincerely don't expect you to read all this because I am definitely on a rant, but if you do, good for you.
His answer might've been slightly smart, but your reply to him was downright rude and I don't think he deserved it. You, on the other hand, posed a question you can answer yourself. For god's sakes, try it! Try it with the SIM out and see what happens. Then you'll have your answer.
If you or anyone else feel you must direct any sort of response regarding this to me, PLEASE PM me. For anyone responding to this in this thread, I'll block you if I'm nice.
Sincerely: good day, take care, good night.
P.S. Maybe you don't feel the way we do because we are *NOT* lurkers. We do help people and take part of these forums for years and nearly each and every day. Nobody's forcing us to do so, but it does mean that we notice a lot more of the BS that comes from users who are expecting help.
AND I'M A LIBERAL EX-MILITARY!
Click to expand...
Click to collapse
Really, you can't get tot or kdz to work? I must have missed you mentioning that before, or I just forgot.
Not sure it would help, but on a previous device (i forget which) it would only flash on a clean pc, and only once. After one flash or try it would never work again until I re-flashed the pc. Really weird I know. I have a spare laptop I used so it wasn't a huge inconvenience, but no matter what I did, or sugestions I tried from the community, it just would not work until I cleaned the pc again.
bweN diorD said:
See, if I really wanted to post a smart arse answer, it would have looked more like this
Click to expand...
Click to collapse
LOL!!
Really, you can't get tot or kdz to work? I must have missed you mentioning that before, or I just forgot.
Not sure it would help, but on a previous device (i forget which) it would only flash on a clean pc, and only once. After one flash or try it would never work again until I re-flashed the pc. Really weird I know. I have a spare laptop I used so it wasn't a huge inconvenience, but no matter what I did, or sugestions I tried from the community, it just would not work until I cleaned the pc again.
Click to expand...
Click to collapse
I meant to specifically mention that KDZ works for me every time and on any PC. It's just TOT that always says waiting for connection. I've searched and followed at least four alternate sets of directions, even for problems I haven't had the opportunity to have, like TOT finishing with the wrong number. Tried unplugging and re-plugging, different versions of drivers and the TOT program.
I hadn't mentioned it anywhere so you're not going crazy. ☺ I do have spare computer hardware and considered trying it on a fresh install but I didn't feel I had much hope of that working. I had even thought about using Windows 7 32-bit or XP.
With your experience, now it makes me curious if it would work for me. I might try that next time just to see, whenever that may be. Thank you! I'll let you know either way what the result is.
Sent from my VK810 4G

[Q] Got updated despite disabling OTA, got rolled back to 3.2.8

I want to do something with 13.3.2.8, if I can...
I was running 13.3.2.1 before, and everything was working fine but one day the OTA update showed up and messed up everything.
I know in previous threads about 13.3.2.8 they have said you can't do anything with it (root, TWRP) , but is there any way I can go back to 3.2.1?
You can still root and install Safestrap (as well as ggow's HDX Nexus ROM) on x.3.2.8.
EncryptedCurse said:
You can still root and install Safestrap (as well as ggow's HDX Nexus ROM) on x.3.2.8.
Click to expand...
Click to collapse
after i install the HDX Nexus ROM can I install TWRP then upgrade to CM11?
Iamreallybadwithusernames said:
after i install the HDX Nexus ROM can I install TWRP then upgrade to CM11?
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Click to collapse
No, you're stuck with Safestrap (which means no TWRP or CyanogenMod).
Iamreallybadwithusernames said:
I want to do something with 13.3.2.8, if I can...
I was running 13.3.2.1 before, and everything was working fine but one day the OTA update showed up and messed up everything.
I know in previous threads about 13.3.2.8 they have said you can't do anything with it (root, TWRP) , but is there any way I can go back to 3.2.1?
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Click to collapse
If you have a "legitimate" excuse for what was messed up, you could consider complaining to Amazon and see if they will roll you back (as they have done for people from 4.x to 3.2.8. They probably won't want to, and will probably lie to you and say it can't be done (as they said to many people asking for 3.2.8)... but, again, if you have a good reason, you could get away with it. I'd suggest reading up on the 3.2.8 rollback threads to see what worked for those people.
If you DO come up with a way to have them roll you back, I'm sure others would love to do this as well, so I'd also advise you to read up on how to "capture" the OTA rollback, so that you can share it with others here... just like people did with 3.2.8. We would all be very appreciative!
schwinn8 said:
If you have a "legitimate" excuse for what was messed up, you could consider complaining to Amazon and see if they will roll you back (as they have done for people from 4.x to 3.2.8. They probably won't want to, and will probably lie to you and say it can't be done (as they said to many people asking for 3.2.8)... but, again, if you have a good reason, you could get away with it. I'd suggest reading up on the 3.2.8 rollback threads to see what worked for those people.
If you DO come up with a way to have them roll you back, I'm sure others would love to do this as well, so I'd also advise you to read up on how to "capture" the OTA rollback, so that you can share it with others here... just like people did with 3.2.8. We would all be very appreciative!
Click to expand...
Click to collapse
I don't believe Amazon agents intentionally 'lie'. Recently there has been little/no pushback on downgrading thor (7") devices from 4.x to 3.2.8. At least not reported in the forums. The confussion came with 8.9" devices as Amazon attempted to distinguish between and develop policies for Apollo and Saturn. A few users with 8.9" devices got rolled back; most others were denied until things got sorted. That created an uproar. Today Apollo (older 8.9") devices can be rolled back; Saturn (newer 8.9" w/2.5GHz processor) can not. Of course, individual agents understanding of the policy will vary. Sometimes it's just easier to call back and hope the next agent is a little more knowledgeable.
There is no need to capture the rollback file for thor; done quite some time ago.
Hey, I am no Amazon fanboy. They got dem warts like everyone else. But I do believe Amazon tries hard to make things right (when reasonable) and generally provide a level of service far superior to almost any other device manufacturer. Apple might be the exception. Oh wait, they don't roll back either ...
@Iamreallybadwithusernames: If you got upgraded to 3.2.7/3.2.8 you can not roll back. There is no evidence Amazon has ever rolled a user back from these versions. If you got upgraded to 4.x you can probably roll back to 3.2.8 ... but no further.
Davey126 said:
I don't believe Amazon agents intentionally 'lie'. Recently there has been little/no pushback on downgrading thor (7") devices from 4.x to 3.2.8. At least not reported in the forums. The confussion came with 8.9" devices as Amazon attempted to distinguish between and develop policies for Apollo and Saturn. A few users with 8.9" devices got rolled back; most others were denied until things got sorted. That created an uproar. Today Apollo (older 8.9") devices can be rolled back; Saturn (newer 8.9" w/2.5GHz processor) can not. Of course, individual agents understanding of the policy will vary. Sometimes it's just easier to call back and hope the next agent is a little more knowledgeable.
There is no need to capture the rollback file for thor; done quite some time ago.
Hey, I am no Amazon fanboy. They got dem warts like everyone else. But I do believe Amazon tries hard to make things right (when reasonable) and generally provide a level of service far superior to almost any other device manufacturer. Apple might be the exception. Oh wait, they don't roll back either ...
@Iamreallybadwithusernames: If you got upgraded to 3.2.7/3.2.8 you can not roll back. There is no evidence Amazon has ever rolled a user back from these versions. If you got upgraded to 4.x you can probably roll back to 3.2.8 ... but no further.
Click to expand...
Click to collapse
You're too peaceful for an internet forum, Davey126 But, seriously, you are correct. They may not intentionally lie, but I do take offense when people answer something without being 100% sure and/or asking if they are even a little unsure. Too often, CS agents take the shortcut and just keep following the script even when presented with contradictory evidence. As for the lack of training/forwarding of the "new" information, I can't blame anyone but Amazon for that. Yes, they do a better job than others, but that's not saying much as I think we both agree... so setting the bar that low isn't good enough and I feel they should be called out on these issues when they appear. In the end, I think we are on the same page... just wanted to clarify my point there.
As for the rollback, IF (and that's a big IF) this person can get them to perform a rollback to an earlier version, then great. I just hope they can learn the capture process and share it with others. Fact is, there is nothing technically preventing Amazon from providing an older rollback... they just don't want to for their own reasons (ie, they want to keep the device locked down). Frankly, I hate the fact that any of these devices are locked down at all. Consumers ran into this back in the early days of computers, where we were "locked down" to the OS provided, hardware originally sold, etc, which was absolute crap. Heck, remember when telephones were similarly locked down? Ridiculous. These devices should similarly not be "allowed" to be locked down.... and it's annoying to see such a backwards step in technology "policy" especially when there's no reason for it.
Lastly, regarding the Amazon customer service. Normally, I agree, they are pretty good. In the case of this device, I am VERY disappointed. I bought this device with the intent of using a specific app on their appstore. They have since removed the app from their store (it's still available on other appstores) with no explanation to me or the app maker. Furthermore, the app-maker says Amazon will likely be blocking some of the app's functionality in the near future, thereby breaking it. The device is still under warranty and I have spent many hours with Amazon support on this matter (phone, chat, and email) and I just get a runaround, repeated suggestions that I've already told them do not work, etc... and keep getting no answers (much less solutions) to anything. So, I'm rather annoyed and upset with Kindle support on this one.... hence my (hopefully understandable) attitude on the matter....
schwinn8 said:
You're too peaceful for an internet forum, Davey126
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Click to collapse
Lol! There is a pretty heavy filter between brain and fingers. We are probably further apart than you might think. As a consumer I wish all devices came unlocked. From a business perspective this makes little sense. In Amazon's shoes I would behave the same way, although I might release an unlocked 'developer' edition at a premium price point to help quell the small but vocal enthusiast community. I also understand your frustration with Amazon support. Having managed a call center (not boasting; just part of my portfolio) trying to keep agents on the same page is akin to herding cats. There are a host of reasons behind this which I won't delve into here for fear of offending someone. It's a tough job - especially given the economic pressures facing both employer and employee. That does not mitigate your personal experiences; I'd be a bit miffed too.
Ignore this post, didn't quote accidentally
Davey126 said:
Lol! There is a pretty heavy filter between brain and fingers. We are probably further apart than you might think. As a consumer I wish all devices came unlocked. From a business perspective this makes little sense. In Amazon's shoes I would behave the same way, although I might release an unlocked 'developer' edition at a premium price point to help quell the small but vocal enthusiast community. I also understand your frustration with Amazon support. Having managed a call center (not boasting; just part of my portfolio) trying to keep agents on the same page is akin to herding cats. There are a host of reasons behind this which I won't delve into here for fear of offending someone. It's a tough job - especially given the economic pressures facing both employer and employee. That does not mitigate your personal experiences; I'd be a bit miffed too.
Click to expand...
Click to collapse
Iamreallybadwithusernames said:
Sorry. had some complications on my side figuring out how to log back in when I initially made this account with my google account....
Anyways, some users have tried manually downgrading with the 3.2.5 file, and have failed (in some cases even bricked their devices). So it actually isn't possible (someone probably could hack the device to figure out how to allow it to roll back from 3.2.8, but that would probably take longer than figuring out TWRP & other root things for 4.5.3)
My device DID come with 13.3.1.0, I wanted to stay on stock (a mistake) so I used one of those OTA disablers, which (as the title states) didn't work.
but amazon decided that they didn't care that I got rolled back, and one morning when I turned it on, I was back on 4.5.3.
I wonder if I could make up some drama about my device having some issues or whatever, and they would replace it and maybe it would come with 13.3.1.0? (it actually has been picky about WiFI, so maybe I would actually legitimately get it replaced)
Click to expand...
Click to collapse
Sorry for double posting, I accidentally didn't quote you.
schwinn8 said:
You're too peaceful for an internet forum, Davey126 But, seriously, you are correct. They may not intentionally lie, but I do take offense when people answer something without being 100% sure and/or asking if they are even a little unsure. Too often, CS agents take the shortcut and just keep following the script even when presented with contradictory evidence. As for the lack of training/forwarding of the "new" information, I can't blame anyone but Amazon for that. Yes, they do a better job than others, but that's not saying much as I think we both agree... so setting the bar that low isn't good enough and I feel they should be called out on these issues when they appear. In the end, I think we are on the same page... just wanted to clarify my point there.
As for the rollback, IF (and that's a big IF) this person can get them to perform a rollback to an earlier version, then great. I just hope they can learn the capture process and share it with others. Fact is, there is nothing technically preventing Amazon from providing an older rollback... they just don't want to for their own reasons (ie, they want to keep the device locked down). Frankly, I hate the fact that any of these devices are locked down at all. Consumers ran into this back in the early days of computers, where we were "locked down" to the OS provided, hardware originally sold, etc, which was absolute crap. Heck, remember when telephones were similarly locked down? Ridiculous. These devices should similarly not be "allowed" to be locked down.... and it's annoying to see such a backwards step in technology "policy" especially when there's no reason for it.
Lastly, regarding the Amazon customer service. Normally, I agree, they are pretty good. In the case of this device, I am VERY disappointed. I bought this device with the intent of using a specific app on their appstore. They have since removed the app from their store (it's still available on other appstores) with no explanation to me or the app maker. Furthermore, the app-maker says Amazon will likely be blocking some of the app's functionality in the near future, thereby breaking it. The device is still under warranty and I have spent many hours with Amazon support on this matter (phone, chat, and email) and I just get a runaround, repeated suggestions that I've already told them do not work, etc... and keep getting no answers (much less solutions) to anything. So, I'm rather annoyed and upset with Kindle support on this one.... hence my (hopefully understandable) attitude on the matter....
Click to expand...
Click to collapse
This is the third one of the same, I meant to quote you and dave but accidentally quoted myself and dave instead. oops.
Sorry. had some complications on my side figuring out how to log back in when I initially made this account with my google account....
Anyways, some users have tried manually downgrading with the 3.2.5 file, and have failed (in some cases even bricked their devices). So it actually isn't possible (someone probably could hack the device to figure out how to allow it to roll back from 3.2.8, but that would probably take longer than figuring out TWRP & other root things for 4.5.3)
My device DID come with 13.3.1.0, I wanted to stay on stock (a mistake) so I used one of those OTA disablers, which (as the title states) didn't work.
but amazon decided that they didn't care that I got rolled back, and one morning when I turned it on, I was back on 4.5.3.
I wonder if I could make up some drama about my device having some issues or whatever, and they would replace it and maybe it would come with 13.3.1.0? (it actually has been picky about WiFI, so maybe I would actually legitimately get it replaced)
Iamreallybadwithusernames said:
I wonder if I could make up some drama about my device having some issues or whatever, and they would replace it and maybe it would come with 13.3.1.0? (it actually has been picky about WiFI, so maybe I would actually legitimately get it replaced)
Click to expand...
Click to collapse
If the device is still under warranty and you are having troubles with WiFi then I would not hesitate to engage Amazon on remediations which likely will entail swapping out for a refurbished unit. I think it unlikely the replacement will arrive with 13.3.1.0. Not what you wanted to hear but 13.3.x.x is getting long in the legs. Amazon would rather you be on 13.4.x.x and likely is imaging refurbished units accordingly.
just had kindle fire hdx replaced
Davey126 said:
If the device is still under warranty and you are having troubles with WiFi then I would not hesitate to engage Amazon on remediations which likely will entail swapping out for a refurbished unit. I think it unlikely the replacement will arrive with 13.3.1.0. Not what you wanted to hear but 13.3.x.x is getting long in the legs. Amazon would rather you be on 13.4.x.x and likely is imaging refurbished units accordingly.
Click to expand...
Click to collapse
Amazon just replaced my kindle fire hdx about a week ago and the reverb unit I received had 13.3.2.1 on it. This is the second referb I have gotten from amazon with 13.3.2.1 so there is at least a chance if they send you a replacement that it will have a 13.3.2.1 on it just be sure to keep WiFi off cause it will try to update as soon as it connects to wifi. Until you get root with towel root and use hdxposed to prevent updates. Good luck
ja49902 said:
Amazon just replaced my kindle fire hdx about a week ago and the reverb unit I received had 13.3.2.1 on it. This is the second referb I have gotten from amazon with 13.3.2.1 so there is at least a chance if they send you a replacement that it will have a 13.3.2.1 on it just be sure to keep WiFi off cause it will try to update as soon as it connects to wifi. Until you get root with towel root and use hdxposed to prevent updates. Good luck
Click to expand...
Click to collapse
Alternatively, use HDX Toolkit which offers both root and OTA blocking along with several other features. Hdxposed it it can become disabled (including the OTA blocker) if, for whatever reason, xposed framework doesn't load properly at boot. HDX toolkit disables and/or renames OTA services. I have yet to hear of a Kindle auto-updating after applying this blocker.
BTW - great to hear a Amazon is still distributing refurbs with 3.2.1! Kinda amazing given the aggressive steps (efuse) Amazon took in later versions to block rollbacks.

How do you know firmware doesn't contain malware?

I'm trying to use a phone that will not boot up. I think that there's a good chance that reinstalling all of the original software on the phone will bring it back to operational. I could quickly jump in and follow some directions on the dozens or hundreds of sites out there providing instructions to do this, but I want some sort of guarantee that the software is legit and does not contain malware. Is there any assurance out there, or does everyone just cross their fingers and trust random strangers on the internet? Does Motorola provide any checksum hashes for their firmware, so that one can use them to verify the authenticity of so-called 'stock' software? Or is there a way to download the firmware directly from Motorola?
You cannot escape NSA ...deal with it
lummujaj said:
You cannot escape NSA ...deal with it
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Click to collapse
Well, I can say "thanks for the bump", at least...
Depending on the device and carrier you should be able to get the stock os. Anything other then that is a leap of faith.
zelendel said:
Depending on the device and carrier you should be able to get the stock os. Anything other then that is a leap of faith.
Click to expand...
Click to collapse
It's a Verizon Motorola Razr HD (XT926). I haven't tried going out to Verizon yet to see if they would flash it. I kind of figured they'd just be like "we can't do anything, but sell you a new phone", even though they could potentially reload the software -- there would just be no money in it for them. I have read where others having the same issue have said Verizon would not help them. It wouldn't hurt to try going to them, though. Do you know of any way I could do it, myself, in a way that would have a high confidence in security? Thanks for your response, zelendel.
Pulseczar1 said:
It's a Verizon Motorola Razr HD (XT926). I haven't tried going out to Verizon yet to see if they would flash it. I kind of figured they'd just be like "we can't do anything, but sell you a new phone", even though they could potentially reload the software -- there would just be no money in it for them. I have read where others having the same issue have said Verizon would not help them. It wouldn't hurt to try going to them, though. Do you know of any way I could do it, myself, in a way that would have a high confidence in security? Thanks for your response, zelendel.
Click to expand...
Click to collapse
I'm sure the stock software is somewhere. You will just have to track it down either on vz site or moto

Anyway to flash my Mate 10 Pro with USA Software?

Hey everyone! Anyway to flash my mate 10 pro with USA software without having to pay so much money? Thanks!
This thread details a flashing/re-branding process which you can perform without paying. Note that I haven't even read through the thread, let alone done anything mentioned in it, so don't treat this as an endorsement - perform your own due diligence and decide if it's the path you want to take before embarking on it.
If you decide to follow this path, the correct region code for the USA appears to be C567 according to this thread. Good luck!
Above poster is correct.
Though there is no USA firmware (yet). I'm not even sure what Pro will release with in the US or if it will support WiFi calling (t-mobile and at&t pulled out)
ante0 said:
Above poster is correct.
Though there is no USA firmware (yet). I'm not even sure what Pro will release with in the US or if it will support WiFi calling (t-mobile and at&t pulled out)
Click to expand...
Click to collapse
It appears to all be about politics, as this article (among countless others) hints at. Don't be surprised to find ZTE products no longer being made available in the US market. I wonder how long it'll take them to realise that Motorola is now Chinese, and decide to ban that brand too?
Politicians: just like cockroaches, only more disgusting and less useful.
Cephalus said:
It appears to all be about politics, as this article (among countless others) hints at. Don't be surprised to find ZTE products no longer being made available in the US market. I wonder how long it'll take them to realise that Motorola is now Chinese, and decide to ban that brand too?
Politicians: just like cockroaches, only more disgusting and less useful.
Click to expand...
Click to collapse
Not really related (a little), but: https://www.youtube.com/watch?v=wQ1j-2_Hof8
It's very hard to find electronics without Chinese-made parts

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