Related
I'm currently running CM10-20121210-Nightly-d2spr.
I was trying it to see if I can get the camera to work and of course it still doesn't focus so I've pretty much given up on the camera ever working again. I guess I can live with that but the one thing I cannot live without on my phone is the gmail not working.
I can receive emails just fine but it will not send emails. It says "sending" when I press send and acts like it's working but it never leaves the phone.
Also, now when I delete an email in my gmail account it is not deleting on my desktop. So I guess I have two problems, the "SEND" feature is not working and it's no longer syncing with my desktop.
Any help, suggestions?
Sorry - found the solutuion after posting
But if anyone else is having the same problem..
Go into settings, applications, manage applications, Gmail, then click on clear data. You may also try rebooting after that.
Hi All!
My name is Matt. I've bought my S3 GT-i9300 for a few week and just a few days ago I noticed that the contact picture thumbnails no longer exists (not even the default icons). To see what I mean, please the attached image screenshot.
I've synced the facebook pictures to the contacts and has worked perfectly; I can still see the display picture that I've synced if I click onto a specific contact. But because I don't have that thumbnail, I cannot access the quick contact pop up.
The most peculiar thing is that this only occurs in the "Contacts" tab but not my "Favourites" tab. I also do not have this issue in my message app.
I cannot recall messing with any settings or installing anything besides installing facebook messenger and skype; both of which I've uninstalled with no solution to my problem. Other attempts include:
- removing my facebook account sync on my phone and deleting the remaining account details
- changed the "contacts viewed" from all to phone only to sim only, etc. but with no effect
- deleted all my sim contacts
- restarted the device
I guess the only thing I haven't tried is factory reset... but I would like to use it only as a last resort option...
My Android version is 4.1.2. I bought my phone outright.
Any help would be greatly appreciated!!!
Thanks in advance
Matt
I just updated my HTC One to 4.3 today, things seem to work fine except that when I get a new text message, the contact picture for that user or sometimes all users of current texts disappears for a while than magically comes back. If I go into contacts, the person's picture is always there. Also, it is not consistent, sometimes it happens and sometimes not. Anyone else experience this after the update/any solutions? I did notice that during the update it said updatinig contact database.
chiilguy said:
I just updated my HTC One to 4.3 today, things seem to work fine except that when I get a new text message, the contact picture for that user or sometimes all users of current texts disappears for a while than magically comes back. If I go into contacts, the person's picture is always there. Also, it is not consistent, sometimes it happens and sometimes not. Anyone else experience this after the update/any solutions? I did notice that during the update it said updatinig contact database.
Click to expand...
Click to collapse
Same is happening to me. It's not really a problem for me, I just close the app from the recent apps list and open it again and it's back to normal. Annoying but I can deal.
I'm having this same issue and it seems it's affecting all HTC One's running 4.3, not just T-Mobile. Any thoughts as to possible causes of this problem? I hope HTC becomes aware of it so they can fix it.
This is weird. It's happening to my friend too. I don't have this problem though. I told my friend to clear data on s few apps like contacts, people, dialer, phone and messages. She said it was good for a day but today is back to the same problem. I wonder why some people have this problem and some don't.
Are you guys having problems with all contacts or just some? Maybe it's happening to the contacts that aren't backed up with google?
Sent from my HTC One using XDA Premium 4 mobile app
coupetastic-droid said:
This is weird. It's happening to my friend too. I don't have this problem though. I told my friend to clear data on s few apps like contacts, people, dialer, phone and messages. She said it was good for a day but today is back to the same problem. I wonder why some people have this problem and some don't.
Are you guys having problems with all contacts or just some? Maybe it's happening to the contacts that aren't backed up with google?
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
It's happening randomly on pretty much all contacts (and all my contacts are Google contacts). The only unique thing I have is that my contact photos are synced to my phone using HaxSync. For those of you also with this issue, do you use HaxSync?
I can't figure out what could be the cause of the issue. I contacted HTC and they just told me to clear the cache.
Others have been experiencing the problem here as well: http://forums.androidcentral.com/htc-one/319268-sms-contact-picture-4-3-a.html
Some even performed a factory reset and the issue was still present so clearing the cache wouldn't be a fix.
For me, it does not matter if the picture is from my gallery (google pic) or sync'd to Facebook. It gives the same result. I have tried turning off Facebook sync but it does not make a difference. Given a little time, the picture always returns or I can go into open apps and "close messaging" and when I reopen all pictures are there.
After doing some research, I went into recovery mode and cleared system cache after a couple places suggested this after an update. Unfortunately, this made no difference. I was going to try a factory reset and let all my contacts resync, etc but don't want to do all that work if it is not a sure solution. This all worked just fine for me prior to the update. Hopefully, this will get the attention of HTC. Also, I have read in the last couple days that HTC is preparing another update that is hitting other countries first to move all HTC One's to Sense 5.5. It looks like as big a file as this past update so maybe a fix may be there?
I have it too. HTC screwed up here. They'll have to address this in a next update. Lets all email HTC and let them know
Sent from my HTC One using Tapatalk
thevuman said:
I have it too. HTC screwed up here. They'll have to address this in a next update. Lets all email HTC and let them know
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Hopefully they send us an update just as fast as they did with the HDR camera mode screw up, they latterly fixed it the next day.
Count me in, same here, even tried wiping everything starting from scratch and not restoring anything
Sent from my HTC One using XDA Premium 4 mobile app
OK, so I've been Tweeting with @TmobileHelp and I advised that the contact pictures were from sync sources, they say that the pictures we have associated with the contact should be on the devices and this problem should go away. Though it makes sense, at the same time it doesn't make any sense to me.
If we have contact sync's and the phone lets you replicate that kind of data from whats stored on other servers, why should I have a local copy of the pics for it to work?... can anyone help me confirm the local pics thing?
Thanks!
megabiteg said:
OK, so I've been Tweeting with @TmobileHelp and I advised that the contact pictures were from sync sources, they say that the pictures we have associated with the contact should be on the devices and this problem should go away. Though it makes sense, at the same time it doesn't make any sense to me.
If we have contact sync's and the phone lets you replicate that kind of data from whats stored on other servers, why should I have a local copy of the pics for it to work?... can anyone help me confirm the local pics thing?
Thanks!
Click to expand...
Click to collapse
What do you use to sync your pictures? I use HaxSync. Not sure if everyone having issues is also using that or not. But either way, syncing photos is much more convenient than having to store individual photos for everyone on the device and it worked fine prior to the update so we shouldn't have to lose that ability. What's odd is how the photos are sometimes there and sometimes not. Maybe it has something to do with the linked accounts on those contacts? All of my contacts with photos have a Google contact and a HaxSync account linked together.
jpzsports said:
What do you use to sync your pictures? I use HaxSync. Not sure if everyone having issues is also using that or not. But either way, syncing photos is much more convenient than having to store individual photos for everyone on the device and it worked fine prior to the update so we shouldn't have to lose that ability. What's odd is how the photos are sometimes there and sometimes not. Maybe it has something to do with the linked accounts on those contacts? All of my contacts with photos have a Google contact and a HaxSync account linked together.
Click to expand...
Click to collapse
Do you use the HaxSync Jelly Bean Workaround ??? I haven't tried that software, it says that its for 4.1, doesn't mention anything for 4.3.
megabiteg said:
Do you use the HaxSync Jelly Bean Workaround ??? I haven't tried that software, it says that its for 4.1, doesn't mention anything for 4.3.
Click to expand...
Click to collapse
That's only for 4.1. 4.2 and above don't need it. I just tweaked something and my contacts photos seem to working so far. Not sure if it'll last but some of you may want to try it out.
In my contacts app, click up top left in the "Phonebook" dropdown. Unselect HaxSync and just leave Google checked. All of my contacts that are already linked are still showing their photos, and the issue in the messaging apps seems to be fixed (at least for the past 25 minutes).
Let me know if this helps anyone else.
My hypothesis is that those of us having issues with the blank contact photos in the messaging app have multiple items checked in the Phonebook dropdown.
EDIT: Nevermind.... the issue is back. I can't figure it out. It's gotta be a bug that needs to be patched.
Megabiteg: I have a few contacts that do not use Facebook so their pictures I take from things in my photo gallery. I have replaced them multiple times and it makes no difference. I think that was just the quick and easy "answer" from Tmo support.
Jpzsports: I tried your idea and only have Google checked in contacts app and I still have the issue. I am anxious to hear if this continues to work for you!
I have even gone so far to look at other apps that have permission to look at/modify contact information and disabling them or have them not interface with contacts and it has no effect.
chiilguy said:
Megabiteg: I have a few contacts that do not use Facebook so their pictures I take from things in my photo gallery. I have replaced them multiple times and it makes no difference. I think that was just the quick and easy "answer" from Tmo support.
Jpzsports: I tried your idea and only have Google checked in contacts app and I still have the issue. I am anxious to hear if this continues to work for you!
I have even gone so far to look at other apps that have permission to look at/modify contact information and disabling them or have them not interface with contacts and it has no effect.
Click to expand...
Click to collapse
That's interesting to hear that the issue still occurs even with photos from the gallery. That removes the idea that it's purely a synced photos problem.
And sadly my idea failed to work so it looks like this is definitely a bug that needs to be patched.
jpzsports said:
That's only for 4.1. 4.2 and above don't need it. I just tweaked something and my contacts photos seem to working so far. Not sure if it'll last but some of you may want to try it out.
In my contacts app, click up top left in the "Phonebook" dropdown. Unselect HaxSync and just leave Google checked. All of my contacts that are already linked are still showing their photos, and the issue in the messaging apps seems to be fixed (at least for the past 25 minutes).
Let me know if this helps anyone else.
My hypothesis is that those of us having issues with the blank contact photos in the messaging app have multiple items checked in the Phonebook dropdown.
EDIT: Nevermind.... the issue is back. I can't figure it out. It's gotta be a bug that needs to be patched.
Click to expand...
Click to collapse
chiilguy said:
Megabiteg: I have a few contacts that do not use Facebook so their pictures I take from things in my photo gallery. I have replaced them multiple times and it makes no difference. I think that was just the quick and easy "answer" from Tmo support.
Jpzsports: I tried your idea and only have Google checked in contacts app and I still have the issue. I am anxious to hear if this continues to work for you!
I have even gone so far to look at other apps that have permission to look at/modify contact information and disabling them or have them not interface with contacts and it has no effect.
Click to expand...
Click to collapse
jpzsports said:
That's interesting to hear that the issue still occurs even with photos from the gallery. That removes the idea that it's purely a synced photos problem.
And sadly my idea failed to work so it looks like this is definitely a bug that needs to be patched.
Click to expand...
Click to collapse
Thanks a lot for the follow up. I agree, I know that Tmo-support was pulling a fast one, initially they actually suggested me to pull the battery of the phone out and replace... (lol)
I think that this issue is connected to a contacts database corruption, I've always notice the the contact phone sync (regardless of the source) its kind of flaky, it must of gotten worse while upgrading. Funny because I chose to delete all the txt msg I had prior to upgrading (because I read this thread before hand) hoping this would minimize my chance of getting the issue but no.... it didn't work.
I'm going to keep on trying to figure out what else can I do to make this better until Tmo and HTC decides to fix it.
I hope that these posts don't seem unnecessary but I want to post what I have tried so others don't feel the need. I was playing with the contacts app and suddenly under phonebooks available (upper left corner pulldown) the sim card showed up, where it had not prior and the three contacts listed where the 3 contacts Tmo uses for you to check minutes, balance, whatever ( I never use these) I know I did not put anything to the sim so I deleted these and unchecked sim....no difference. I now have gone back and added sim to phonebooks (tho empty) to see if any difference.
Megabiteg: I agree with you saying about a change in the contacts database and I specifically remember during the update a message saying something to the effect of "updating/reformating contacts database".
Just another text, no change, it appears it does not matter what phonebooks are/are not used; the problem still exists. I am reluctantly coming to the conclusion that this is something HTC will have to remedy.
Did I just post that I would try not to post as much? LOL My experience got me to wonder if maybe the system was going out and checking the sim phonebook first (I would guess most people do not use it) and not finding an image and then after some lag going to contacts? So: I shut the phone down, took out the sim, powered up and went into contacts app and sms app (everything there), powered down and replaced the sim and rebooted.
Well, absolutely no difference. I am all out of ideas other than waiting for a patch...damn.
Is it just me or does the missing photo seem to affect the most recent person you text? (top of the messaging app)
I have a theory that it is related to the Link Contact service. It doesnt seem to effect contacts who have photos on every linked account.
Greetings all,
I have recently decided to buy and see what $70 bucks of a phone looks and works like. I got myself a Doogee Shoot 2 with 2GB+16GB ROM. Android 7.0 OS. Phone arrived yesterday and this is what I came across. As soon as I log in with my google account and contacts are synced the following issue appears: when I want to dial in on the keypad a random number outside my contacts as soon as I hit the 3rd number the phone app crashes and throws me out. Saying something like : Phone app has crashed too many times, closing app. If I do not sign in with my account, the app works perfectly fine. The only way I can call a number outside my contact list is to add it to the contact list first and then dial the number. Things I have tried: flushing cache data, app data of both Phone app and SIM app. Flushing phone cache. Stop automatic updates on Google Play. None of these helped. Factory reset fixes the issue, as long as I do not sign with my account. I haven't tried to sign in with "empty" or recently created google account, so I cannot say if this will, but again not good for me either. Do you think this can be fixed ? I think I will stick to big brands from now on.
On my Shoot 2 It doesnt happen...
Do u know how to root this phone?
Regards
Does anyone else have an issue with Gmail notifications? Most of the time I receive no notifications about new email until I unlock the phone. Even then they do not always come in quickly. When I open the Gmail app they do come in.
Yes, they will "eventually" come in on their own but way later than they should. I have done every battery/data optimization/exception I can think of and find. This should NOT be happening in 2021! This is not a OnePlus phone and even then my 8T is not this bad. Also, the notification LED does not activate for Gmail while it does for Messages and WhatsApp. I have gone through every possible notification setting on the phone as well as for the Gmail app itself and made sure that using the LED was selected on them all. I hate that Gmail is installed as a system app! WHY???
Another interesting things is that Gmail is NOT listed as the default app. It is not even there as a selection. Messages is installed as a system app and it is listed as the default. WHY?
I am liking the phone, but not receiving notifications for such an essential feature as email is NOT GOOD!
The phone is causing Gmail to go into deep sleep when the screen is locked unnecessarily.
I may have found the solution. To start I went into Settings > accounts just to double check that the toggle for "Automatically sync app data" was turned on and it was. While in the same screen I tapped on my email account and then tapped on "Account sync", Here you can do a manual sync of all the various apps associated with your Google account. SO I tapped on the 3 dots in the top right and tapped on "Sync now" and the only thing that synced immediately was Contacts and maybe one other (can't remember which one. No matter how many times I would retry to do a manual sync the same thing would happen.
So I closed all of this out and went directly into the Gmail app > settings and chose my email account and scrolled down to "Sync Gmail" under the "Data usage" section and unchecked this setting. I rebooted the phone, went back into Gmail > settings my email and re-checked the "Sync Gmail" selection, rebooted again and went back into Settings > accounts > my email account > account sync and all the various apps listed in this section had now synced properly. I could tell by the time stamp for each one. I also did a manual sync again and everything in the list synced up within about 10 seconds! I was happy. I locked my phone, set it down, and within a minute or two I received several emails and the notification chime went off. I'm still not sure if the notification LED lit up or not but I think it did. Hopefully this fixes the issue.
Sometimes it isn't what is selected but the order in which you select things so as not to cause a conflict.
This is one area of Android that I think needs improvement (Samsung is the worst for this) that there are too many settings that seem redundant, counter intuitive, and conflict with one another.
Well, after writing all the previous entries I am still having the same issues with Gmail. On my OnePlus 8T every morning shortly after logging in my emails would come in without any prompting on my part. With my Xperia 1 iii I received NOTHING until I actually opened the Gmail app itself and sure enough there were about 5 emails that popped up! Something is very wrong here. I am not looking forward to a factory reset but I may have no choice. I will say this: If after a factory reset Gmail is still unresponsive I will definitely be sending this thing back!
Can confirm that there is something wrong with gmail. Just gmail. Ive tried 3rd party email apps and they work.
Totally understandable that you would prefer gmail over others. I too would actually prefer my gmail to work. I hope this is fixed in a firmware update.
hotcakes_shinku said:
Can confirm that there is something wrong with gmail. Just gmail. Ive tried 3rd party email apps and they work.
Totally understandable that you would prefer gmail over others. I too would actually prefer my gmail to work. I hope this is fixed in a firmware update.
Click to expand...
Click to collapse
Exactly! I decided to NOT do a factory reset because I feel that it would not help. Instead I just disabled Gmail and installed Bluemail. It has more settings than I care to mess with but at least all my email notifications arrive properly! I am glad that I am not the only one this is happening to. Is there some way to inform Sony directly that they have a problem? I liked it better when Gmail was a Play Store install! I DO NOT like it when ANY apps are installed as a service!
I chatted with Sony Tech support. They went through all the usual settings that I already tried several times. They escalated it so we will see what happens. One thing I have noticed, which may be relevant or not, is that with Blue Mail installed when I do get an email both Gmail and Blue Mail give a notification????
To me it sounds like you just need to whitelist the app in your battery saving settings.
aapok98 said:
To me it sounds like you just need to whitelist the app in your battery saving settings.
Click to expand...
Click to collapse
Please, while I can appreciate the suggestion, do you think I did not already go through every possible setting and permutation in an attempt to resolve this issue? I am a retired IT Systems Engineer and I have used cell phones for so long it's not even funny. Not to mention there are others experiencing the exact same thing! However, I was forced to do a factory reset this morning so "maybe" things will start to work properly.
I have exact Gmail notification issue when I got my X1iii but the issue resolved after I upgraded to 61.0.A.11.92 this morning. After switched off Gmail sync off and on and turn on the notification on individual labels, the notification was back.
It might be the previous firmware used a bad GMSCore. My device is a XQ-BC62. BTW the install step 3 did take some time but my phone didn't stuck at that step and it went through.
I have different problem with gmail notifications. For some reason notifications are always coming when in the evening I plug in my phone for charging. After a moment gmail notifications are coming. And this happens all the time.
??? Sony?
Guys please treat everyone with respect.
We are here to help each other and exchange our experience. Not to offend each other.
Thank you.
I have had a few days now with the last update = .92 and so far it appears as if my Gmail notifications are coming in exactly as they should when the phone is locked. For sure much better than before the update. So whatever Sony did in this update (besides the security update) is working for me. The LED is also lighting up properly for Gmail! Good job Sony!
Gmail still does not sync automatically for me on the .92 update. Factory reset and it works for a bit but once after a while it stops. No amount of uninstalling GMS updates or clearing its data will get it working again, so I have no idea what happened.
darwinmach said:
Gmail still does not sync automatically for me on the .92 update. Factory reset and it works for a bit but once after a while it stops. No amount of uninstalling GMS updates or clearing its data will get it working again, so I have no idea what happened.
Click to expand...
Click to collapse
Have to ask...you did give Gmail unlimited data? Also, you did set Gmail to "excepted" in battery settings?
Even the most experienced sometimes miss things.
jaseman said:
Have to ask...you did give Gmail unlimited data? Also, you did set Gmail to "excepted" in battery settings?
Even the most experienced sometimes miss things.
Click to expand...
Click to collapse
Just to be sure, I went through and double checked that Gmail, Google Play Services, and Google Services Framework all had:
* Battery/Power-saving Feature: Excepted
* Unrestricted data: Enabled
Still didn't resolve my sync issues
Did you try this: settings > accounts > tap your email google account > account sync > has everything synced fairly recently? Any of them appear to be stuck, not spinning? Top right 3 dots sync now, does everything finish syncing?
Just adding that I noticed this problem after the .92 update. I'm not sure if its there before. So the .92 didn't solve the issue on my end, glad it solved yours.
aapok98 said:
I haven't had issues with gmail but I have had the kind of issues described in OP with other phone models and similar apps and the cause was a bit too eager battery optimization settings so I honestly thought it was the cause here too.
If it was not, then it is a shame I couldn't help.
But as a response to your comment: No. I don't think people here are idiots. I just think you are one.
Click to expand...
Click to collapse
You make it sound like you think people are idiots because as already mentioned in the FIRST POST, he already excepted his apps from battery optimization. If you still ask people if they have done so, you obviously think we are idiots, since you ask a question that has already been answered. Grow up please.
Edit: Here let me quote it for you:
I have done every battery/data optimization/exception I can think of and find.
Click to expand...
Click to collapse
THREAD CLEANED
Hi! Just popping in to leave a reminder for everyone: keep it civil, on-topic and refrain from responding to posts that you think are offensive or hateful. Just report if you feel something isn't right and let us take care of it for you.
Regards,
shadowstep
Forum Moderator
Testing out a potential fix which seems to be working for now.
I found out that my phone backup isn't working either. Manually pressing the button, the backup keeps telling it failed and asks me to try again later. Searching online, there are some that suggest to remove the screen lock to see if backup starts working again.
After I removed my screen lock, I cleared cache/storage of Google Play Services, Google Services Framework and Gmail. Then I rebooted my phone and left it a while to let it fully boot. I can now backup my phone, and I am getting my Gmail notifications. Now I am observing to see if this is permanent..
If the fix is permanent, at least on my end, it seems that Sony's build of android has buggy encryption. This was an issue with other brands too.
Update on my problem. Firstly, after trying the above, I noticed a few days later that in general I wasn't getting notifications from anything. I concluded that I messed up Google Services too much and therefore factory reset my phone.
After that and readding my google account, My notifications was fixed, except Gmail still wasn't getting notifications, but phone backup started working. I was about to give up and use another email app, when today the September security update arrived in 61.0.A.14.3 update. Being desperate to try anything I updated without hesitation.
This seems to fix the problem and I am getting my gmail notifications.
Not getting my hopes up too much and just continue monitoring but I hope this the end of my google problems.