EDIT:
PROBLEM SOLVED
It was google plus, I downloaded a networking app, and it turns out G+ was sending and downloading a ton a data, i stopped the App and internet speed went back to normal.
I found this pretty hard to believe. I've been having internet issues at home for a few weeks, perhaps since 0.28? I have been calling back and forth with my ISP and bought a brand new router yesterday. I could not figure out why my internet would go from 9-10Mbps to 1-2Mbps randomly, it was infuriating. I finally noticed that when my prime wasnt connected to wifi my internet speeds were fast. I ran a speed test while my prime was connected to wifi getting 1.4Mbps, and pressed the wifi button on my Prime to turn it off, and instantly my speed test went to 9Mbps.
How is this occurring? Is there an app that could cause this?
Added a video:
Was the Prime maybe downloading updates in the back ground or ?
slybarman said:
Was the Prime maybe downloading updates in the back ground or ?
Click to expand...
Click to collapse
Nothing was downloaded. I did a soft reset (holding side button for 30 seconds) and immediately after it booted my internet slowed down again. I'm glad I figured out what was causing the issue, but this is definitely a strange problem.
I may have to factory reset : [
http://forum.xda-developers.com/showthread.php?t=1721200
try some router settings first
PROBLEM SOLVED
It was google plus, I downloaded a networking app, and it turns out G+ was sending and downloading a ton a data, i stopped the App and internet speed went back to normal.
Very interesting. I immediately removed Google plus and it seems that everything works smoother now. But its proberly just my crazy brain and not the real world...
Bulgarien said:
Very interesting. I immediately removed Google plus and it seems that everything works smoother now. But its proberly just my crazy brain and not the real world...
Click to expand...
Click to collapse
If it was doing like mine was, and constantly uploading then I'm sure there was a real life improvement. I wonder if anyone else with wifi issues needs to stop google plus
Isn't G+ bloatware? Did you just disable G+ or uninstall it all the way. I tried to uninstall it (not rooted or unlocked) and all I got was app info not uninstall. I disabled it. Will this cause other unforseen problems?
theandies said:
Isn't G+ bloatware? Did you just disable G+ or uninstall it all the way. I tried to uninstall it (not rooted or unlocked) and all I got was app info not uninstall. I disabled it. Will this cause other unforseen problems?
Click to expand...
Click to collapse
the only option i had was to uninstall the update. That seemed to take care of the issue I was having
d1ez3 said:
the only option i had was to uninstall the update. That seemed to take care of the issue I was having
Click to expand...
Click to collapse
Go in to settings/applications and find G+, from there you can disable it.
d1ez3 said:
PROBLEM SOLVED
It was google plus, I downloaded a networking app, and it turns out G+ was sending and downloading a ton a data, i stopped the App and internet speed went back to normal.
Click to expand...
Click to collapse
What networking app did you use? I to am struggling with this. But I don't have G+ installed. Thanks
maybe it was syncing photo's?
Sent from my Transformer Prime TF201 using Tapatalk 2
Tempie007 said:
maybe it was syncing photo's?
Sent from my Transformer Prime TF201 using Tapatalk 2
Click to expand...
Click to collapse
Very likely syncing up photos. If it's maxing out your upload will be congesting the download too. Turn off photo sync in the application options.
This is just frustrating. Even with a strong wi-fi signal (2 feet from router) it's buffering every two seconds. I can't even pause it and let it build up.
I tried clearing the cache and even the app date but that didn't work.
Attempting to watch YouTube on browsers (Firefox and Dolphin) don't work either, it crashes the browsers every time.
The only way I can watch YouTube really is via remote desktop to my Windows 7 machine.
Anyone else facing this issue?
I dokn't have that issue 20-30 feet away. If I ever had that, I reset my router and discover it was my router's fault.
The one annoying thing is trying to use YT with the keyboard and having to back out to the initial main screen to type in the search field...
Sent from my myTouch 4G Slide using xda premium
Ya man i find that i have to be getting atleast 8mb down for youtube to play without buffering. Which isnt good considering the WiFi problems. I also hate how it has to reload the video if you leave the app!
Sent from my Transformer Prime TF201 using XDA Premium HD app
I can watch anything on my HTC Sensation (custom JB ROM) no problem from the same spot. But on the TF201, it's just b*ll****. So it's not the router. I can't figure out the problem.
Do you have Bluetooth on? As in have a Bluetooth device paired?
rosshalz said:
Do you have Bluetooth on? As in have a Bluetooth device paired?
Click to expand...
Click to collapse
Nope, never have bt on.
I figure out a way to watch now. It's using Firefox and switching the user agent to "iPad". :/
?
You shouldn't have to do that.. I've never had any problems using youtube. Are you on a custom rom or kernel and what one are u using?
Darkmatter2420 said:
You shouldn't have to do that.. I've never had any problems using youtube. Are you on a custom rom or kernel and what one are u using?
Click to expand...
Click to collapse
It's working fine for me now. I guess JB with a factory reset did the trick.
My guess is that it's probably a hardware problem. ASUS has never been a symbol of consistency with their products :S
wifesabitch said:
This is just frustrating. Even with a strong wi-fi signal (2 feet from router) it's buffering every two seconds. I can't even pause it and let it build up.
I tried clearing the cache and even the app date but that didn't work.
Attempting to watch YouTube on browsers (Firefox and Dolphin) don't work either, it crashes the browsers every time.
The only way I can watch YouTube really is via remote desktop to my Windows 7 machine.
Anyone else facing this issue?
Click to expand...
Click to collapse
I am using the YouTube app , no problem for me..
Here is running just great.. No problem at all!!!
It's perfect for me, just like on my desktop. Some update must have fixed it.
And I don't use the YouTube app, I disabled that, I just use it on Firefox like I normally would.
Hi everyone - I have a weird problem that I really need some help on!
I have a Samsung Galaxy S III on the Verizon network. I've had the phone since it first came out and love it, but the problem I have is that when I connect to my network at home, YouTube and Google+ won't update.
Google+ tries to refresh and give the error:
"Can't load data. Check your connection."
When YouTube opens, I get the error:
There was a problem connecting to the network"
If I go into the sync settings for Google, most everything is syncing just fine, but Google+ and People details have problems. Google+ just shows the 2 arrows in the circle next to it and People details shows the same, but with an exclamation point. And then I have a message at the bottom that says "Sync is currently experiencing problems. It will be back shortly."
This problem for YouTube and Google+ happens MOST of the time, but sometimes it will work OK. And if I have problems and turn off the WiFi and change to 4G, everything will update just fine. I also don't have the problem on other wireless networks.
So most of you are probably already thinking, "well this is a problem with your wireless network." That's what I would think.... however, my wife has the same phone and hers works fine on our wireless network. The only difference is that my phone is rooted and hers is not. I am only rooted though; I am still running the stock ROM on the same version and NOT a custom ROM.
I have changed out my wireless router from a NETGEAR N600 to a NETGEAR N150 (yes, a downgrade) and that did not make a difference. There is nothing special configured on the router. I have Time Warner providing my Internet access.
I have done a factory reset on my phone (wiped data, cache partition, and Dalvik cache from ClockworkMod)... still nothing. Be aware that I do run a lot of apps though (around 165 of them).
Here's my problem - I don't use a ton of data, so going to 4G should just be a minor annoyance. However, I now have 2 Chromecasts in the house (awesome!) and I need to be on the wireless to cast a YouTube video over to it... 4G won't cut it.
Hopefully I provided enough info. I've attached a few screenshots as well. Usually I'm pretty good at figuring these kind of things out, but I'm at my wits end on this one and I know there's some really smart people on XDA so I'm hoping you guys might be able to provide some help.
Thanks!!
-- Jim
Just to add to this (and to hopefully give this a little bump), I forgot that the same problem also exists with Google Voice... when I'm at home, I usually can't listen to my voicemails through the widget unless I get off the wireless and go to 4G.
Any thoughts anyone?
-- Jim
jimmyj352 said:
Just to add to this (and to hopefully give this a little bump), I forgot that the same problem also exists with Google Voice... when I'm at home, I usually can't listen to my voicemails through the widget unless I get off the wireless and go to 4G.
Any thoughts anyone?
-- Jim
Click to expand...
Click to collapse
Do other internet activities work fine on ur phone? Such as web surfing, watching youtube vids etc?
And another thing is that rooting and unlocking tends to break some software related stuffs in stock roms, and the sync issue might be related as well. I suggest that u try a custom rom and see if the problem persists. Hope that helps
geoworld_200 said:
Do other internet activities work fine on ur phone? Such as web surfing, watching youtube vids etc?
And another thing is that rooting and unlocking tends to break some software related stuffs in stock roms, and the sync issue might be related as well. I suggest that u try a custom rom and see if the problem persists. Hope that helps
Click to expand...
Click to collapse
Thanks, geoworld_200 - yes, all other Internet functions work just fine. In fact, I can go to the YouTube in Chrome on the phone and it works just fine, just not the app. Thanks for the thought - I'm actually a really big fan of CyanogenMod, but I'm not ready to go to it yet on this phone as the stock camera app is extremely good and I use it a lot. Any other thoughts?
-- Jim
Why are you rooted? Are you using an ad-blocker? If yes, disable it, reboot, and try again. I've seen some of Google servers end up on adblocking lists.
polobunny said:
Why are you rooted? Are you using an ad-blocker? If yes, disable it, reboot, and try again. I've seen some of Google servers end up on adblocking lists.
Click to expand...
Click to collapse
Polobunny, that's something I didn't think of, but no I don't use an ad-blocker. I'm rooted for the backup abilities in Titanium Backup, the awesomeness of Greenify, and the ability to do small things (like rename sound files for the phone starting up or the camera shutter sounds). I like that idea though - I will try using Voodoo OTA RootKeeper to temporarily disable root when I get home. From another perspective though, that would be weird if it fixes the problem since it's only when I'm at my house... other WiFi connections work just fine. I will let you know what I find out.
-- Jim
jimmyj352 said:
Polobunny, that's something I didn't think of, but no I don't use an ad-blocker. I'm rooted for the backup abilities in Titanium Backup, the awesomeness of Greenify, and the ability to do small things (like rename sound files for the phone starting up or the camera shutter sounds). I like that idea though - I will try using Voodoo OTA RootKeeper to temporarily disable root when I get home. From another perspective though, that would be weird if it fixes the problem since it's only when I'm at my house... other WiFi connections work just fine. I will let you know what I find out.
-- Jim
Click to expand...
Click to collapse
I wasn't suggesting unrooting, merely disabling your ad-blocker, if you used one.
polobunny said:
I wasn't suggesting unrooting, merely disabling your ad-blocker, if you used one.
Click to expand...
Click to collapse
Well, it made me think... why not? That's one of the only differences between my phone and my wife's (the other is that I have a ton of apps on mine). I've only used Voodoo OTA RootKeeper one time, but it looks like it will do a temporary unroot, so I'll give it a shot.
As far as the ad-blockers, while I don't have one specifically installed, is it possible that one of my other apps might be causing a similar problem?
-- Jim
Not from the top of my head.
Can you check on your S3 if http://m.youtube.com works?
polobunny said:
Not from the top of my head.
Can you check on your S3 if http://m.youtube.com works?
Click to expand...
Click to collapse
I'm almost positive it works, but I'll double-check that for sure once I get home today.
-- Jim
jimmyj352 said:
I'm almost positive it works, but I'll double-check that for sure once I get home today.
-- Jim
Click to expand...
Click to collapse
I'm thinking this might be a DNS issue. You've done a lot of work already on your phone and changed your router, but I don't think you mentioned reseting your modem. That would be my next step, whether or not m.youtube.com works on your device.
polobunny said:
I'm thinking this might be a DNS issue. You've done a lot of work already on your phone and changed your router, but I don't think you mentioned reseting your modem. That would be my next step, whether or not m.youtube.com works on your device.
Click to expand...
Click to collapse
That got me thinking a little bit as well... I returned the cable modem I had to Time Warner in January (2013) and replaced it with a Motorola SURFboard SB6141 that I bought. I just logged in and checked the stats on it and everything looks in the normal range. I'm not 100% sure, but I'm pretty confident that I've been having the problem since before the modem was swapped out.
When you say "reset the modem," are you talking about rebooting it or are you talking about resetting the configuration on it? I'm fine with either, just asking. The number show that it's been up for 31 days. The thing that keeps prodding me though is that their are no problems from at home on my wife's phone.
DNS is an interesting thought that might make the most sense... but more so a problem with it on my phone than anywhere else. Right now, my NETGEAR wireless router is dishing out the DHCP info and gives out Time Warner's DNS server addresses. I had Google's in there for a while, but changed them at one point thinking this might be related.
Is it possible that I have a bad HOSTS file entry or something when I connect to the WiFi at home? Does anyone know if the YouTube, Google+, and Google apps connect to different names or IP addresses than the mobile sites? If so, maybe I can try pinging those names or IPs that the apps go to for testing (assuming the mobile sites work fine).
Thanks!
-- Jim
jimmyj352 said:
That got me thinking a little bit as well... I returned the cable modem I had to Time Warner in January (2013) and replaced it with a Motorola SURFboard SB6141 that I bought. I just logged in and checked the stats on it and everything looks in the normal range. I'm not 100% sure, but I'm pretty confident that I've been having the problem since before the modem was swapped out.
When you say "reset the modem," are you talking about rebooting it or are you talking about resetting the configuration on it? I'm fine with either, just asking. The number show that it's been up for 31 days. The thing that keeps prodding me though is that their are no problems from at home on my wife's phone.
DNS is an interesting thought that might make the most sense... but more so a problem with it on my phone than anywhere else. Right now, my NETGEAR wireless router is dishing out the DHCP info and gives out Time Warner's DNS server addresses. I had Google's in there for a while, but changed them at one point thinking this might be related.
Is it possible that I have a bad HOSTS file entry or something when I connect to the WiFi at home? Does anyone know if the YouTube, Google+, and Google apps connect to different names or IP addresses than the mobile sites? If so, maybe I can try pinging those names or IPs that the apps go to for testing (assuming the mobile sites work fine).
Thanks!
-- Jim
Click to expand...
Click to collapse
Simply reboot it, not reset the configuration my bad.
You can use Google DNS servers on your router. This would absolutely rule out that your TimeWarner DNS servers are messing up with your stuff.
I wouldn't think it would be HOSTS file issue, unless you changed something to it yourself. Even more so if it works on mobile data.
As for YT, G+ and Gapps, they use a mesh of different servers so it's a bit hard to direct you more clearly. They all use the range 184.150.x.x as far as I'm aware though.
So all in all, try rebooting your modem. Might as well unplug the router when you do so. If it works after, then yay. If not, try using Google DNS.
polobunny said:
Simply reboot it, not reset the configuration my bad.
You can use Google DNS servers on your router. This would absolutely rule out that your TimeWarner DNS servers are messing up with your stuff.
I wouldn't think it would be HOSTS file issue, unless you changed something to it yourself. Even more so if it works on mobile data.
As for YT, G+ and Gapps, they use a mesh of different servers so it's a bit hard to direct you more clearly. They all use the range 184.150.x.x as far as I'm aware though.
So all in all, try rebooting your modem. Might as well unplug the router when you do so. If it works after, then yay. If not, try using Google DNS.
Click to expand...
Click to collapse
Thanks! I'll give that a shot and let you know!!
-- Jim
jimmyj352 said:
Thanks, geoworld_200 - yes, all other Internet functions work just fine. In fact, I can go to the YouTube in Chrome on the phone and it works just fine, just not the app. Thanks for the thought - I'm actually a really big fan of CyanogenMod, but I'm not ready to go to it yet on this phone as the stock camera app is extremely good and I use it a lot. Any other thoughts?
-- Jim
Click to expand...
Click to collapse
Is your bootloader unlocked?
geoworld_200 said:
Is your bootloader unlocked?
Click to expand...
Click to collapse
Hi geoworld - yes, the bootloader is unlocked.
As a side note, I got home today and of course wasn't having the problem. Regardless, I rebooted the modem (and router) as polobunny suggested. I also changed the DNS servers to be Google's DNS instead of the ISP's. Now I'm just waiting for the problem to happen again.
-- Jim
jimmyj352 said:
Hi geoworld - yes, the bootloader is unlocked.
As a side note, I got home today and of course wasn't having the problem. Regardless, I rebooted the modem (and router) as polobunny suggested. I also changed the DNS servers to be Google's DNS instead of the ISP's. Now I'm just waiting for the problem to happen again.
-- Jim
Click to expand...
Click to collapse
So is the problem solved now?
geoworld_200 said:
So is the problem solved now?
Click to expand...
Click to collapse
I don't know yet - like I mentioned in the original post, it's an intermittent issue that happens MOST of the time, but sometimes it does work. Unfortunately, it worked fine when I got home yesterday before I even made any changes so it's hard to tell if any difference was made. If it's not going to work again, I will know pretty quickly (next day or two) since that's how often it was happening. I'll keep the thread open for a few more days and update the post as I'm testing every day.
-- Jim
Last night and this morning I had no problems with Google+ or YouTube when I tested... not sure if this is a good thing or not. I hope the problem is resolved, but I still want to wait another day or so to be sure. I'll keep you posted.
-- Jim
geoworld_200 said:
So is the problem solved now?
Click to expand...
Click to collapse
So things were going OK, but now I had something a little unusual... the problem happened again with Google+: "Can't load data. Check your connection"
I then went to the YouTube app and it took a loooooong time but eventually loaded. I then went back to Google+ and it loaded OK.
I'm confused.
-- Jim
I've scoured the internet for every forum thread or article I could find on this issue, and I've tried many of their fixes as well as my own. I own an unlocked S10 lite North American variant. So far the only app I have found that doesn't perform properly is Snapchat, and the issue is only with sending messages, not receiving or viewing them. Messages will sit on "waiting to send..." until I turn off WiFi and go back to data, after which they will immediately send. This is a really big issue for me as I use Snapchat very often as my main mode of communication for most of my friends and family. Luckily I have unlimited data, I'd be screwed if I didn't. If anyone needs or wants more info I'll be more than happy to provide it. If anyone has any ideas on how to fix this, they'd be much appreciated, I've been dealing with this problem for about a week now and it's really starting to bug me.
Edit: I'd also like to state that this issue has been happening for me since I bought the phone brand new last week. I have not done any modifications such as rooting.
Go to settings and search for Wi-Fi control and in that check for Snapchat, it is allowed or not?
ammarwajihi said:
Go to settings and search for Wi-Fi control and in that check for Snapchat, it is allowed or not?
Click to expand...
Click to collapse
Snapchat is allowed under Wi-Fi control settings.
15brutus said:
Snapchat is allowed under Wi-Fi control settings.
Click to expand...
Click to collapse
Its proper then. Don't know this is weird. Did you try it with any other Wi-Fi connection?
ammarwajihi said:
Its proper then. Don't know this is weird. Did you try it with any other Wi-Fi connection?
Click to expand...
Click to collapse
I have two routers in my home... It seems to only happen when I'm connected to a 5g router, 2.4Ghz works just fine as far as I can tell.
Edit: I stayed on my 2.4ghz router and now snapchat is acting up again after about 40 minutes, however it was functioning correctly until that point.
just ran across this setting in mobile data and was wondering if you had checked to see if any apps were set on this.