I am experiencing a new problem that may be hardware related given my results but this is phone is brand new and has always been very protected so it seems unlikely but I still have to ask if anyone else is suffering from the same issue.
I have the j9110 with dual-sim functionality that I had originally flashed to the United States j8170 software to for VoLTE and recently accepted the Android 10 update for the j8170 model. Initially the phone seemed fine and worked fairly well until today when I found that Snapchat could not launch the camera. Further testing concluded that the stock camera app and the CinemaPro app were not displaying any preview either. On the off chance the stock app launched, which it sometimes did not - it displayed a restart app/phone or an unknown error message, the 1x and 2x preview were extremely laggy (around 5-10fps) while the selfie camera and the wide angle lens worked okay. None of the apps allowed pictures or videos to be recorded.
From this I then did a factory reset which did nothing, I then flashed the Android 9 j8170 software which also displayed the same problem, and then I finally flashed the Android 10 j9110 software and got the same result. I will try the Xperia Companion repair software next and I have already sent Sony support an email detailing my issues. Would any of you have any other suggestions that are software related to help with my situation?
Xperia Companion software repair should fix this issue
augie7107 said:
Xperia Companion software repair should fix this issue
Click to expand...
Click to collapse
It did not work, same issues persist after the software repair. I tested j9150 rom for the Xperia 1 Professional and the cameras worked flawlessly on that but that rom is Android 9, not 10. It also supports VoLTE too but the rom does not have the U.S. bands enabled. I may have to talk to sony support after all :/
What did you flash with? Newflasher?
Yes, downloaded all the roms from XperiFirm.
Bootloader still locked?
Yes but the problem has gotten worse - the rear cameras won't launch at all and the camera applications insta-crash or display the error messages. This leads me to believe my suspicions of a faulty camera module to increase.
You may be right but usually it is all or none and yours has worked in the past. You dumped data and cache on both camera and Cinema Pro?
ANAMIT117 said:
I am experiencing a new problem that may be hardware related given my results but this is phone is brand new and has always been very protected so it seems unlikely but I still have to ask if anyone else is suffering from the same issue.
I have the j9110 with dual-sim functionality that I had originally flashed to the United States j8170 software to for VoLTE and recently accepted the Android 10 update for the j8170 model. Initially the phone seemed fine and worked fairly well until today when I found that Snapchat could not launch the camera. Further testing concluded that the stock camera app and the CinemaPro app were not displaying any preview either. On the off chance the stock app launched, which it sometimes did not - it displayed a restart app/phone or an unknown error message, the 1x and 2x preview were extremely laggy (around 5-10fps) while the selfie camera and the wide angle lens worked okay. None of the apps allowed pictures or videos to be recorded.
From this I then did a factory reset which did nothing, I then flashed the Android 9 j8170 software which also displayed the same problem, and then I finally flashed the Android 10 j9110 software and got the same result. I will try the Xperia Companion repair software next and I have already sent Sony support an email detailing my issues. Would any of you have any other suggestions that are software related to help with my situation?
Click to expand...
Click to collapse
if you have a j9110 flashed only firmwaren j9110, using the firmware of other model you risk completely destroying the smartphone by and at the same time canceled the warranty. there are official firmware Android 10 j9110 why did you flash another model?
augie7107 said:
You may be right but usually it is all or none and yours has worked in the past. You dumped data and cache on both camera and Cinema Pro?
Click to expand...
Click to collapse
I dumped the cache on both, I contacted Sony and they will accept the European warranty so I am shipping it to them - no software fix will help with this as Sony support could not help either.
doungmli said:
if you have a j9110 flashed only firmwaren j9110, using the firmware of other model you risk completely destroying the smartphone by and at the same time canceled the warranty. there are official firmware Android 10 j9110 why did you flash another model?
Click to expand...
Click to collapse
When the Xperia 1 was released, it came with Android 9 and VoLTE was only enabled for the j8110 model (dumb af). For me to able to reasonably use the j9110 model in the United States then VoLTE is required (these bands are prevalent in the US) and this required me to flash the j8110 model software. As these are official Sony ROMS, the warranty is still very valid. Flashing software between models is not a new occurrence, as since the Xperia Z5 Premium you had to flash the United States software on the international dual-sim models for VoLTE and US band access. This was also the case for XZ Premium as well, and in my experience with these previous phones has told me Sony has never blocked warranty based on this. The hardware is the exact same minus the option for dual-sim functionality so the software between the models should, in-theory, work the same as well.
Here is a link of many others flashing the j8110 software on the j9110 with little no issues:
https://forum.xda-developers.com/xperia-1/how-to/converted-j9110-to-j8170-volte-tmobile-t3945429
Thankfully you are getting warranty coverage. I am sorry I couldn't help. Best wishes with the new device.
augie7107 said:
Thankfully you are getting warranty coverage. I am sorry I couldn't help. Best wishes with the new device.
Click to expand...
Click to collapse
Thanks for trying! And yea thankfully they agreed to the warranty, I just hope the damage is just a loose connection or something, as usually with parts replacement it would take longer and I may need to pay for some of them.
ANAMIT117 said:
When the Xperia 1 was released, it came with Android 9 and VoLTE was only enabled for the j8110 model (dumb af). For me to able to reasonably use the j9110 model in the United States then VoLTE is required (these bands are prevalent in the US) and this required me to flash the j8110 model software. As these are official Sony ROMS, the warranty is still very valid. Flashing software between models is not a new occurrence, as since the Xperia Z5 Premium you had to flash the United States software on the international dual-sim models for VoLTE and US band access. This was also the case for XZ Premium as well, and in my experience with these previous phones has told me Sony has never blocked warranty based on this. The hardware is the exact same minus the option for dual-sim functionality so the software between the models should, in-theory, work the same as well.
Here is a link of many others flashing the j8110 software on the j9110 with little no issues:
https://forum.xda-developers.com/xperia-1/how-to/converted-j9110-to-j8170-volte-tmobile-t3945429
Click to expand...
Click to collapse
I have VoLTE on my j9110 without any modifications or manual software updates. Is there a difference between the US and EU? So that you don't have VoLTE?
cynk42 said:
I have VoLTE on my j9110 without any modifications or manual software updates. Is there a difference between the US and EU? So that you don't have VoLTE?
Click to expand...
Click to collapse
Yes, the VoLTE in the United States has different bands associated with each service provider. I currently am using T-Mobile and they have VoLTE on Band 16(?) which the j9110 does not support as stock for VoLTE as far as I know.
Problem with camera on my device also.
After update via phone, no flashing.. tried pc companion and reset.. no help.. seems to be software related when i got same problem....
---------- Post added at 10:35 AM ---------- Previous post was at 10:22 AM ----------
Totesttroi said:
Problem with camera on my device also.
After update via phone, no flashing.. tried pc companion and reset.. no help.. seems to be software related when i got same problem....
Click to expand...
Click to collapse
Really annoying with no working camera!
anyone got a quick fix?
I'm not sure but J9110 Customized SEA firmware might help you.
Regarding the repair using Xperia Companion it didn't move past few steps and error was displayed for me about model when I tried J9150 model. I flashed J9150 but was still displaying J9110 . Xperia Companion was weird.
I suggest you try J9110 SEA and then send to repair center if you can. Else they will still give you J9110 because you have that in receipt.
Related
Hi there,
I recently purchased an Honor 10 from Argos and am using it on the three network. It seems like you can only use features like 4G Super Voice (VoLTE) if you bought the phone directly from three. I am presuming that to mean that three has a custom version of the stock firmware for the device but they do not provide a way of downloading this from their site. Does anyone have this firmware or the ability to dump it from their phone and share?
Thanks,
James.
No custom firmware it's the same. Will work fine when you put your sim in it
Sent from my Mi MIX 2S using Tapatalk
I already have put the sim in, there is no option to enable VoLTE/4G super voice I can see, three support suggested I should have some software from them that was OTA, are you saying you have an Honor 10 on three and it gives you the option to enable it?
There isn't an option. It just works when you are in a volte area.
And when you connect to WiFi you should get WiFi calling in the notifications area.
What firmware B131?
Sent from my Mi MIX 2S using Tapatalk
I just checked on the three website, I didn't notice this last time:
Devices that didn't come from Three.
Right now, all 4G Super-Voice compatible iPhones will be 4G Super-Voice enabled once the carrier settings have been installed, even if they didn't come from Three.
4G Super-Voice doesn't work on other non-Three devices yet however, even if the manufacturer has stated that it's VoLTE compatible. We're working on this, so be sure to check back for updates.
Click to expand...
Click to collapse
So they must have some kind of custom firmware or something I presume.
I have wifi calling enabled on my device but again the three website says my device is not supported and it won't work and that seems to be true because even with wifi enabled and wifi calling enabled in the setting I do not get the wifi calling in the notification area.
That's hasnt been updated. All Huawei P20 series and honor 10 series have the same software across the market. It will. Work for volte
Sent from my Mi MIX 2S using Tapatalk
I am afraid what you are telling me goes against what three themselves are directly telling me. A three support guy just called me after a web chat and said that at the moment they have NOT released the update for Honor 10 to enable VoLTE. He said when it is released I will get a text message from three about the update and that it will then be enabled on my phone. I am afraid what you are saying is not what Three are saying.
Dude I work for Three. I range the phones they sell. I setup the Honor partnership. I can tell you flat out the software is one software across the market. It customises based on the sim.
What software version are you in b104 B120 or B131
Sent from my Mi MIX 2S using Tapatalk
wildlime said:
Dude I work for Three. I range the phones they sell. I setup the Honor partnership. I can tell you flat out the software is one software across the market. It customises based on the sim.
What software version are you in b104 B120 or B131
Click to expand...
Click to collapse
This might explain my issue about the updates....
My handset was purchased from three as PAYG. It's still stuck on 120 firmware.
If all handsets are the same why have we not seen the 131 update
B131 is not out in the UK yet. Its leaked in firmware finder but it hasn't had CTS approval yet which means no Google pay etc
Sent from my Mi MIX 2S using Tapatalk
Apologies, I guess I misunderstood what the support guy was saying, thanks for the clarification! I am on B120 according to the phone. The three site doesn't help, it's confusing they say that it won't work on devices not purchased from three. If there is no software difference does that mean that wifi calling should work for me too? It doesn't seem to be unless emui hides the usual icons you would expect to see?
It's only a new thing that Huawei and honor have done which is put the settings into the baseline software regardless of where you buy it in uk
Sent from my Mi MIX 2S using Tapatalk
---------- Post added at 04:58 PM ---------- Previous post was at 04:57 PM ----------
Could potentially be hiding icon due to the space limitations at top because of notch
Sent from my Mi MIX 2S using Tapatalk
As far i know if 3 mobile did not support volte your menu for volte wouldnt exist. Or you wouldnt had choice to activate it. At least this is how it was on p9. I have a honor 10 c432 unbranded device and my options are open for volte. If that helps. Maybe switching to different region firnware it will give you the option.
Ps for me is not appearing on the notch when is active but when i disable notch its showing an icon
vampirian said:
As far i know if 3 mobile did not support volte your menu for volte wouldnt exist. Or you wouldnt had choice to activate it. At least this is how it was on p9. I have a honor 10 c432 unbranded device and my options are open for volte. If that helps. Maybe switching to different region firnware it will give you the option.
Ps for me is not appearing on the notch when is active but when i disable notch its showing an icon
Click to expand...
Click to collapse
This isn't correct. Since honor 9, 10 and Huawei P20, p20 pro it's in all UK devices
Sent from my Mi MIX 2S using Tapatalk
I have no option for volte in my menu, that was my concern, also if I disable the notch it does not show any different kind of icon.
jimmmeh said:
I have no option for volte in my menu, that was my concern, also if I disable the notch it does not show any different kind of icon.
Click to expand...
Click to collapse
No because that be of data still stays in the notch. Even when disabled
Sent from my Mi MIX 2S using Tapatalk
Well i dont know as long i was in vodafone uk i didnt had volte. Once i switched to c432 on my p9 then i had the choice. Seems like they are stripping down services for some reason. Also updates was non existed
Just got my Xperia 1 III (XQ-BC72) couple days ago, flashed SEA firmware with no problems so far. Except too bad it doesn't support Volte in Canada, which used to be fine on my previous Xperia 1 J9110 with SEA firmware as well.
I was wandering is that possible to flash it with US firmware to unlock that, plus features like more 5G bands support?
Anything helpful would be appreciated.
i7killpii said:
Just got my Xperia 1 III (XQ-BC72) couple days ago, flashed SEA firmware with no problems so far. Except too bad it doesn't support Volte in Canada, which used to be fine on my previous Xperia 1 J9110 with SEA firmware as well.
I was wandering is that possible to flash it with US firmware to unlock that, plus features like more 5G bands support?
Anything helpful would be appreciated.
Click to expand...
Click to collapse
Hi, any updates on this? I have an XQ-BC72 coming, and if I can get USA firmware on it I am hoping it will work for me.
Question for you: how did you flash the SEA firmware? Official Sony tools / firmware upgrade?
i7killpii said:
Just got my Xperia 1 III (XQ-BC72) couple days ago, flashed SEA firmware with no problems so far. Except too bad it doesn't support Volte in Canada, which used to be fine on my previous Xperia 1 J9110 with SEA firmware as well.
I was wandering is that possible to flash it with US firmware to unlock that, plus features like more 5G bands support?
Anything helpful would be appreciated.
Click to expand...
Click to collapse
charlatan01 said:
Hi, any updates on this? I have an XQ-BC72 coming, and if I can get USA firmware on it I am hoping it will work for me.
Question for you: how did you flash the SEA firmware? Official Sony tools / firmware upgrade?
Click to expand...
Click to collapse
I flashed US firmware yesterday but it appears that it still wont work with Verizon even though all the 4G bands are there. I could care less about 5G where I live. I have CMDA less feature activated too but still no go. Worked fine on the HK version of Xperia 5 II so I though I would be OK on this one as well.
@i7killpii you are unlikely to get VoLTE to work (aside from maybe on T-Mobile). Its possible that a Canadian provider may also allow it but I doubt it. You also wont get access to more bands just by switching firmware. Whatever bands came with the phone is all you have access too.
@charlatan01 you can follow the directions here: https://forum.xda-developers.com/t/guide-flashing-xq-at51-firmware-on-xq-at52-device.4147027/
These are for the Xperia 1 II but its the same process for the 1 III as well. If you use Verizon and somehow figure out to make it work, let me know. Please note, flashing firmware will erase everything. Also I am not responsible for any bricking or issues you may get into. It worked for me on the first try.
I flashed my XQ-BC72 using XQ-BC62 rom before. I cannot afford 5G plan so I didn't try. About VoLTE, I am using Fido and the carrier services are not available (including VoWiFi, VoLTE, showing 4G instead of LTE, etc.). Also I got a lot of problems such as LTE connection disconnection about every 30 seconds. So I flashed it back to TW rom. Still all carrier services are not available but at least the LTE is functioning.
I've searched about the carrier services issues. It seems it's because the carrier isn't cooperating with Google so no carrier configuration is available (I'm not sure because fido has android phones on their website).
morphius88 said:
I flashed US firmware yesterday but it appears that it still wont work with Verizon even though all the 4G bands are there. I could care less about 5G where I live. I have CMDA less feature activated too but still no go. Worked fine on the HK version of Xperia 5 II so I though I would be OK on this one as well.
@i7killpii you are unlikely to get VoLTE to work (aside from maybe on T-Mobile). Its possible that a Canadian provider may also allow it but I doubt it. You also wont get access to more bands just by switching firmware. Whatever bands came with the phone is all you have access too.
@charlatan01 you can follow the directions here: https://forum.xda-developers.com/t/guide-flashing-xq-at51-firmware-on-xq-at52-device.4147027/
These are for the Xperia 1 II but its the same process for the 1 III as well. If you use Verizon and somehow figure out to make it work, let me know. Please note, flashing firmware will erase everything. Also I am not responsible for any bricking or issues you may get into. It worked for me on the first try.
Click to expand...
Click to collapse
Thanks for the follow-up. I managed to cancel my order for the Asia version and am going to snag the NA version when I can.
try only flashing /OEM partition with the OEM files of the firmware from your area.
Usually that brings VoLTE functionality and stuff
charlatan01 said:
Thanks for the follow-up. I managed to cancel my order for the Asia version and am going to snag the NA version when I can.
Click to expand...
Click to collapse
I called Verizon and got them to add the IMEI to my phone line along with CMDA-less feature. It actually worked. I can make phone calls and send/receive texts so it appears its possible to get Verizon to work on Asian model. However, VoLTE is a different story. I dont think I will get that work.
Had the phone a week and was connected to Vodafone AU, connects to 4G but no VoLTE so it drops to 3G when making/receiving calls.
Yesterday it started to refuse to drop to 3G for calls and remained on 4G, internet on 4G was working fine, but because it refused to drop to 3G I was not having any luck with calls, manually trying to force it on 3G just ended up with no reception and no connection. Did a whole bunch of trouble shooting and reset network settings, even factory reset the phone and tried a different SIM from another provider, no luck... same issue, will not drop to 3G for making/receiving calls.
Once I used sim SLOT 2, everything was back to normal, I could manually force it on 3G, when making calls it will go from 4G to 3G as before and all is well.
Is the phone faulty and I need to get it replaced? is there something I can do to get sim SLOT 1 back working again?
It's really a problem where you need to just try and see if you find a fix.
If your provider offer no VoLTE try to do a software repair, no factory reset from inside the phone but a software repair with xperia companion. that will not reset the software on your phone but will download a new copy of the firmware (same then make a firmware reset with itunes and recovery mode compared to factory reset from iOS on iphone)
Evil_Sephiroth said:
It's really a problem where you need to just try and see if you find a fix.
If your provider offer no VoLTE try to do a software repair, no factory reset from inside the phone but a software repair with xperia companion. that will not reset the software on your phone but will download a new copy of the firmware (same then make a firmware reset with itunes and recovery mode compared to factory reset from iOS on iphone)
Click to expand...
Click to collapse
Thanks, will try with Xperia companion and see if it fixes to he problem.
I have the Xperia 1 II and flashed SEA firmware and Volte works flawlessly.
If you can be bothered flash SEA firmware to see if it works
Root & enable VoLTE
Hazzay88 said:
I have the Xperia 1 II and flashed SEA firmware and Volte works flawlessly.
If you can be bothered flash SEA firmware to see if it works
Click to expand...
Click to collapse
I've seen a few people mention the X1 ii can get VoLTE after flashing another region. Sadly no one with a X1 iii in AUS has confirmed they are able to get it working with any reflashed ROMs.
FYI my original issue with the 3G was resolved by doing a firmware repair using the Xperia companion.
mutilor said:
I've seen a few people mention the X1 ii can get VoLTE after flashing another region. Sadly no one with a X1 iii in AUS has confirmed they are able to get it working with any reflashed ROMs.
FYI my original issue with the 3G was resolved by doing a firmware repair using the Xperia companion.
Click to expand...
Click to collapse
Ohh good the problem was resolved with a software repair. However with Optus network 3G will be turned off April 2022 which I think in that situation anyone using the Xperia on Optus network with no volte wouldn't be able to place calls.
Hazzay88 said:
Ohh good the problem was resolved with a software repair. However with Optus network 3G will be turned off April 2022 which I think in that situation anyone using the Xperia on Optus network with no volte wouldn't be able to place calls.
Click to expand...
Click to collapse
Yeah I heard the same.
Glad i'm with Vodafone AU as they have said no plans yet to turn off 3G since they have so many customers still using.
mutilor said:
Yeah I heard the same.
Glad i'm with Vodafone AU as they have said no plans yet to turn off 3G since they have so many customers still using.
Click to expand...
Click to collapse
I hope someone can verify by flashing SEA firmware if volte will work for you.
I only flashed SEA firmware for faster updates which also resulted in volte working.
It made the phone a better experience overall
Hazzay88 said:
I hope someone can verify by flashing SEA firmware if volte will work for you.
I only flashed SEA firmware for faster updates which also resulted in volte working.
It made the phone a better experience overall
Click to expand...
Click to collapse
1 How can i tell what ROM i have (SEA,US,RU,HK etc)
2 I read in another forum that flashing non native ROM will cause OTA updates to fail and I would need to manually update via Xperia Companion (this is all for Xperia 1 iii)
mutilor said:
1 How can i tell what ROM i have (SEA,US,RU,HK etc)
2 I read in another forum that flashing non native ROM will cause OTA updates to fail and I would need to manually update via Xperia Companion (this is all for Xperia 1 iii)
Click to expand...
Click to collapse
I can't remember off the top of my head where to check Firmware region however you should be able to Google it.
I have flashed mine close to year ago and have received every update since. OTA works flawless.
I don't know about the Xperia 1 III though
With the xperia 1 iii, if you flash different region it will not allow OTA. I use flasher to flash update manually and for me it's fine as I'm using SEA also for VOLTE.
Wooow that's interesting that it doesn't do OTA updates as don't see what the issue is. I flashed firmware on phone and after that didn't really have to do anything as updates came through OTA.
Now I'm hesitant in getting the Xperia 1 IV as it may not work if flashed. It's a gamble to get volte to work. Also I much prefer OTA updates.
Might consider S22 Ultra if it checks out good. Sony has to do something exceptional for me to consider it. Fix screen brightness, fix battery life, fix volte, fix WiFi calling etc.
spine6 said:
With the xperia 1 iii, if you flash different region it will not allow OTA. I use flasher to flash update manually and for me it's fine as I'm using SEA also for VOLTE.
Click to expand...
Click to collapse
What country and carrier are you on?
mutilor said:
What country and carrier are you on?
Click to expand...
Click to collapse
I'm in malaysia, tried hotlink,celcom all working with VOLTE
spine6 said:
I'm in malaysia, tried hotlink,celcom all working with VOLTE
Click to expand...
Click to collapse
ahh nice
No such luck here in Australia
spine6 said:
I'm in malaysia, tried hotlink,celcom all working with VOLTE
Click to expand...
Click to collapse
Ohh that's so good. I think it's the modem configuration allows it to work in Malaysia
mutilor said:
ahh nice
No such luck here in Australia
Click to expand...
Click to collapse
Have you come across anyone anyone that got it to work in Australia
Hazzay88 said:
Have you come across anyone anyone that got it to work in Australia
Click to expand...
Click to collapse
Nope!
I just created a post today asking this question.
Hazzay88 said:
Ohh that's so good. I think it's the modem configuration allows it to work in Malaysia
Click to expand...
Click to collapse
All asian version have the same bands, it only differs on the config. Since malaysia local xperia are SEA, then just flash the firmware then it will work. If xperia is not available locally, it will not be supported unless you root your phone and enable it.
I was able to flash my XQ-BC62 (US) model with the XQ-BC42 (JP) firmware using newflasher. Everything seems to work OK except the mobile radio. The radio is completely disabled (as reported by *#*#4636#*#* status screens), not just unable to connect. The hardware is still fine since flashing back to XQ-BC62 firmware gets a signal again.
Unfortunately I need to use XQ-BC42 as the other firmware images are missing the VoLTE support for my JP carrier and it fails to provision. At best I can force it into data only mode by setting radio to LTE only. The carrier does not support 3G at all.
Extra steps I tried:
- Perform factory reset after flashing
- Swap out the files for the modem firmware from the US firmware and reflash
Has anyone had luck with this, or are there any additional steps I might need to try?
This phone keeps getting worse. I literally bought it to use in the US and Japan. Sony support said it is officially unsupported by all US telcos. No SA 5G, no VoNR, no VoWiFi. Now I hear that it doesn't work in Japan?!
I already know it's close to useless in French Polynesia despite having all the right radio bands.
You can try swapping both OEM-xxx.sin files from the XQ-BC42 firmware folder into the XQ-BC62 firmware folder and flash there XQ-BC62 firmware with that, then you should be able to get VoLTE and modem working at the same time.
If that doesn't work, there are other methods but they will require root access.
kevinmcmurtrie said:
This phone keeps getting worse. I literally bought it to use in the US and Japan. Sony support said it is officially unsupported by all US telcos. No SA 5G, no VoNR, no VoWiFi. Now I hear that it doesn't work in Japan?!
I already know it's close to useless in French Polynesia despite having all the right radio bands.
Click to expand...
Click to collapse
Might you elabortate a bit on this?
So which modell? which provider? comeing form a country where all of these 5G related features are just in development this would be nice to get some further informations on this topic.
VoWiFi is highly likely a provider "problem" - as we have another thread here where these "offical support" statements are at least highly questionable, as we have multiple users here using VoWiFi.
Here is one example of an answer one got from sony
T-Mobile USA Volte and VoWifi support?
Hey XDA, is USA model XQBC62 work with T-Mobile Volte and VoWifi? PS: my old Xperia5 II wasnt able to work and returned back to Sony week later (sad)
forum.xda-developers.com
What is not working in French Polynesia?
Which carrier are you talking about? using a second sim card or use roaming capabilites? keep in mind that not all providers might allow access to all availeable networks based on there roaming contracts. just to give you a idea check these information from one of the providers over ther
https://www.vini.pf/sites/default/files/docs/liste_partenaires_vini-roaming_dec17.pdf
I took my device through several countries already not one having trouble with connectivity as long as the bands are supported and there.
On my trips to japan i head several different devices with me over the yeras, beside the xperia, not once having problems as long as the bands where supported / one is using a local sim - card.
cjmovie said:
Unfortunately I need to use XQ-BC42 as the other firmware images are missing the VoLTE support for my JP carrier and it fails to provision. At best I can force it into data only mode by setting radio to LTE only. The carrier does not support 3G at all.
Click to expand...
Click to collapse
Did you try to get in contact with the japanese carrier asking if they are supporting VoLTE for devices from other markets?
Maybe the easiest way would to switch your carrier at all.
If you are willing to dig around more you could try something like this
5II/1&5III VoLTE patch. [Guide to release the root]
In the Xperia user group in cafe.naver.com/x1smart I'm HTCMAGE. Last year, Xperia 1II. How to activate VoLTE. After the guide version...
forum.xda-developers.com
But you will need the profiles for your vendor. One could play around and try to integrate these profiles into your XQ-BC62 Firmware and see if this would work out. But well - keep fingers crossed that you don't brick anything.
OhayouBaka said:
You can try swapping both OEM-xxx.sin files from the XQ-BC42 firmware folder into the XQ-BC62 firmware folder and flash there XQ-BC62 firmware with that, then you should be able to get VoLTE and modem working at the same time.
If that doesn't work, there are other methods but they will require root access.
Click to expand...
Click to collapse
I'll give this a try and report back. Thanks!
Hudrator said:
Did you try to get in contact with the japanese carrier asking if they are supporting VoLTE for devices from other markets?
Maybe the easiest way would to switch your carrier at all.
Click to expand...
Click to collapse
No, they don't support overseas models. I don't know if it's ignorance around the security or an attempt to prop up their own phone sales. Both are honestly believable over here.
This is the only reasonably priced major carrier plan with unlimited international roaming included (ahamo from NTT Docomo). Not being able to use the 1 iii sucks but I'll just write the 1 iii off if it can't be fixed and continue using my JP variant 1 ii.
cjmovie said:
I'll give this a try and report back. Thanks!
No, they don't support overseas models. I don't know if it's ignorance around the security or an attempt to prop up their own phone sales. Both are honestly believable over here.
This is the only reasonably priced major carrier plan with unlimited international roaming included (ahamo from NTT Docomo). Not being able to use the 1 iii sucks but I'll just write the 1 iii off if it can't be fixed and continue using my JP variant 1 ii.
Click to expand...
Click to collapse
sad to hear - but just out of curiosity:
Why did you get yourself the "American" Variant? Docomo has, as well as softbank, there own supported devices. Kind of similar to TMobile US. Sounds you are spending most of the time in japan. I know that the Docomo version isn't so well supported regarding updates though ...
Hudrator said:
Might you elabortate a bit on this?
So which modell? which provider? comeing form a country where all of these 5G related features are just in development this would be nice to get some further informations on this topic.
VoWiFi is highly likely a provider "problem" - as we have another thread here where these "offical support" statements are at least highly questionable, as we have multiple users here using VoWiFi.
Here is one example of an answer one got from sony
T-Mobile USA Volte and VoWifi support?
Hey XDA, is USA model XQBC62 work with T-Mobile Volte and VoWifi? PS: my old Xperia5 II wasnt able to work and returned back to Sony week later (sad)
forum.xda-developers.com
What is not working in French Polynesia?
Which carrier are you talking about? using a second sim card or use roaming capabilites? keep in mind that not all providers might allow access to all availeable networks based on there roaming contracts. just to give you a idea check these information from one of the providers over ther
https://www.vini.pf/sites/default/files/docs/liste_partenaires_vini-roaming_dec17.pdf
I took my device through several countries already not one having trouble with connectivity as long as the bands are supported and there.
On my trips to japan i head several different devices with me over the yeras, beside the xperia, not once having problems as long as the bands where supported / one is using a local sim - card.
Did you try to get in contact with the japanese carrier asking if they are supporting VoLTE for devices from other markets?
Maybe the easiest way would to switch your carrier at all.
If you are willing to dig around more you could try something like this
5II/1&5III VoLTE patch. [Guide to release the root]
In the Xperia user group in cafe.naver.com/x1smart I'm HTCMAGE. Last year, Xperia 1II. How to activate VoLTE. After the guide version...
forum.xda-developers.com
But you will need the profiles for your vendor. One could play around and try to integrate these profiles into your XQ-BC62 Firmware and see if this would work out. But well - keep fingers crossed that you don't brick anything.
Click to expand...
Click to collapse
I have the US model - the same as this thread topic.
It's Sony tech support themselves that told me that there is no carrier support for the US model in the US. It was such an incredible conversation that I saved it. An excerpt:
(Adrian) said :I'm asking you this because at this moment Verizon is currently the only U.S. carrier that supports 5G on the Xperia PRO model. The 5G network service is
not currently available in the Xperia 1 III model and this is why you're getting that
issue. In this particular case we recommend you to check with your phone carrier
if there is a way for them either to provide a different network service or if there is
a work around on their system for you to use your Xperia phone with their service
Click to expand...
Click to collapse
Don't repeat Sony's claim about 5G being in development. T-Mobile has been running SA 5G where I live for nearly 2 years. I've done side-by-side comparisons between an older phone with SA 5G and my Xperia by swapping the SIM. The XPeria has a lot of "no service" problems because it's using SA 5G channel aggregations without having SA 5G. There's another thread on this - Sony has explicitly disabled SA 5G on all US NR bands. https://cacombos.com/device/XQ-BC62
The Sony phone was unstable roaming in PF and could not see several 3G, LTE, and 5G bands that were available to it. Again, an older phone worked better. I used a much more modern coverage map than your 2017 document.
I haven't been to Japan with this my Xperia yet due to COVID restrictions, but I normally spend ~2 weeks a year there. I know my old phone works well there so I'm going to be mad if a new Xperia is stuck looking for old 3G cells that only exist in subways.
I have an XQ-BC42 that I'm using in Europe with 5G working (which isn't supported officially).
All I had to do was flash the XQ-BC42 firmware with the following 3 files replaced by their equivalents from the XQ-BC52 firmware:
* modem_X-FLASH-ALL-4BA8.sin
* modemst1_X-FLASH-ALL-4BA8.sin
* modemst1_X-FLASH-ALL-4BA8.sin
So in your case you just have to take the 3 files above from the XQ-BC42 firmware and combine them with everything else from XQ-BC62 firmware and flash that.
From what I've gathered, assuming your phone has XQ-BC62 firmware on it already, it might only be necessary to flash the XQ-BC42 modem files and nothing else, but I haven't tested this.
I'm assuming you can swap other files too but what definitely didn't work for me was the oem .sin files from another model's firmware. I don't know if there's something incompatible about the XQ-BC42 compared with other models but using non-XQ-BC42 oem .sin files disabled my radio completely.
kevinmcmurtrie said:
I have the US model - the same as this thread topic.
It's Sony tech support themselves that told me that there is no carrier support for the US model in the US. It was such an incredible conversation that I saved it. An excerpt:
Don't repeat Sony's claim about 5G being in development. T-Mobile has been running SA 5G where I live for nearly 2 years. I've done side-by-side comparisons between an older phone with SA 5G and my Xperia by swapping the SIM. The XPeria has a lot of "no service" problems because it's using SA 5G channel aggregations without having SA 5G. There's another thread on this - Sony has explicitly disabled SA 5G on all US NR bands. https://cacombos.com/device/XQ-BC62
The Sony phone was unstable roaming in PF and could not see several 3G, LTE, and 5G bands that were available to it. Again, an older phone worked better. I used a much more modern coverage map than your 2017 document.
I haven't been to Japan with this my Xperia yet due to COVID restrictions, but I normally spend ~2 weeks a year there. I know my old phone works well there so I'm going to be mad if a new Xperia is stuck looking for old 3G cells that only exist in subways.
Click to expand...
Click to collapse
no, i am not saying it is under development. The standards are there. How ever - in different regions some of the 5g is still not rolled out / will never been seen (mmWave,SA 5G - at least for private customers).
Well i read the message you quoted a bit different - and i would love to know what other carriers have to say about that.
I personally would find it completly unlogic to sell a device like the Pro, which is said in your excerpt, to have 5G support on Verizon - but then sell the 5G capable phones which have this deactivated at all.
Supported Major U.S. Carriers: Verizon (5G), T-Mobile (4G), AT&T (4G)*
*As of 9/27/2021, please consult with your network operator to ensure compatibility with their network.
Click to expand...
Click to collapse
Source:
Sony Electronics
electronics.sony.com
Might be, that t-mobile is using some more advanced features. how ever: here where i live most phones up to now don't support 5G SA, at least thats what the carriers say, as there are updates needed to make this work. So we will see here some selected phones using 5G SA - as the providers are working together with SOME of the major OEMs.
You can know ask who is responsible for supporting 5G SA or providing updates... As much as i got from t-mobile usa, they where always not really open to devices, which they don't sell directly ....
Hudrator said:
sad to hear - but just out of curiosity:
Why did you get yourself the "American" Variant? Docomo has, as well as softbank, there own supported devices. Kind of similar to TMobile US. Sounds you are spending most of the time in japan. I know that the Docomo version isn't so well supported regarding updates though ...
Click to expand...
Click to collapse
I happened to be in the US at the time to pre-order and it wasn't clear that Sony would release an unlocked dual-SIM model for the JP market. I checked the radio bands before purchasing but all of this client provisioning stuff is new to me. Seems like all these laws were made to force carriers to unlock their phones / allow any standards compliant phone on their networks, and then they find this loophole with provisioning that requires more than just a SIM card...
OhayouBaka said:
You can try swapping both OEM-xxx.sin files from the XQ-BC42 firmware folder into the XQ-BC62 firmware folder and flash there XQ-BC62 firmware with that, then you should be able to get VoLTE and modem working at the same time.
If that doesn't work, there are other methods but they will require root access.
Click to expand...
Click to collapse
Unfortunately this didn't work. But I did learn that the radio problem isn't an issue with the firmware itself.
Immediately after flashing the mobile radio was OK and I could use it with my alternate SIM card. As soon as I inserted the JP SIM card it triggered OMA client provisioning and killed the radio. After this happened not even the US SIM card would work anymore, and any radio related configurations can no longer be changed.
My hypotheses at this point are either (a) the client provisioning step found something off with my phone and forced it to lock down (not sure if client provisioning has the authority to do this though), (b) the client provisioning is interacting with the modem firmware in a JP-specific way and the US modem firmware is borked by this.
playstation360 said:
I have an XQ-BC42 that I'm using in Europe with 5G working (which isn't supported officially).
All I had to do was flash the XQ-BC42 firmware with the following 3 files replaced by their equivalents from the XQ-BC52 firmware:
* modem_X-FLASH-ALL-4BA8.sin
* modemst1_X-FLASH-ALL-4BA8.sin
* modemst1_X-FLASH-ALL-4BA8.sin
So in your case you just have to take the 3 files above from the XQ-BC42 firmware and combine them with everything else from XQ-BC62 firmware and flash that.
From what I've gathered, assuming your phone has XQ-BC62 firmware on it already, it might only be necessary to flash the XQ-BC42 modem files and nothing else, but I haven't tested this.
I'm assuming you can swap other files too but what definitely didn't work for me was the oem .sin files from another model's firmware. I don't know if there's something incompatible about the XQ-BC42 compared with other models but using non-XQ-BC42 oem .sin files disabled my radio completely.
Click to expand...
Click to collapse
Other than the issue after provisioning the OEM files from the JP model did work for me. If (b) is true then flashing both the oem and modem files might be a solution. I'll give that a try!
playstation360 said:
I have an XQ-BC42 that I'm using in Europe with 5G working (which isn't supported officially).
All I had to do was flash the XQ-BC42 firmware with the following 3 files replaced by their equivalents from the XQ-BC52 firmware:
* modem_X-FLASH-ALL-4BA8.sin
* modemst1_X-FLASH-ALL-4BA8.sin
* modemst1_X-FLASH-ALL-4BA8.sin
So in your case you just have to take the 3 files above from the XQ-BC42 firmware and combine them with everything else from XQ-BC62 firmware and flash that.
From what I've gathered, assuming your phone has XQ-BC62 firmware on it already, it might only be necessary to flash the XQ-BC42 modem files and nothing else, but I haven't tested this.
I'm assuming you can swap other files too but what definitely didn't work for me was the oem .sin files from another model's firmware. I don't know if there's something incompatible about the XQ-BC42 compared with other models but using non-XQ-BC42 oem .sin files disabled my radio completely.
Click to expand...
Click to collapse
cjmovie said:
Other than the issue after provisioning the OEM files from the JP model did work for me. If (b) is true then flashing both the oem and modem files might be a solution. I'll give that a try!
Click to expand...
Click to collapse
Same result, no radio after client provisioning runs and it stays borked even with the SIM card swapped out.
cjmovie said:
Same result, no radio after client provisioning runs and it stays borked even with the SIM card swapped out.
Click to expand...
Click to collapse
Have you tried with only the modem files taken from the XQ-BC42 firmware? Might be worth a shot.
Also, it might be worth asking on the 5ch thread if you speak Japanese.
playstation360 said:
Have you tried with only the modem files taken from the XQ-BC42 firmware? Might be worth a shot.
Also, it might be worth asking on the 5ch thread if you speak Japanese.
Click to expand...
Click to collapse
I spent a few more days trying various combinations of flashing, factory resets, etc. and finally have it working. I don't know if this is the only way to achieve this, but I can share the sequence I did most recently. This was inspired by the discussions in that 5ch thread - thanks for the link!
1. Install JP variant ROM with full factory reset.
2. Install the JP SIM card and wait for provisioning to finish. The radio stops working at this point.
3. Create and flash a hybrid ROM, using the modem*.sin files from the JP variant and everything else from the original (US) variant. Do NOT factory reset.
4. Set the correct APN (sp-mode.net for ドコモ).
After this both the JP and US SIM cards are working.
@cjmovie
Congrats on this achievement! Hope you can now use your device as you wished!
Hello,
I got an Xperia 5 IV in February and I love it. However, there is a pretty significant problem with it. I am not about to use data while on a phone call and since I do not have any Wi-Fi where I live, this was pretty much a deal breaker. I even bought a second Sony Xperia 5 IV hoping that the problem was just a flawed model. I'll be returning one of the phones shortly, but having two devices has given me the benefit of being able to experiment.
My carrier is Cricket Wireless, which is an MVNO of AT&T. I knew the problem with data while on a call was not Cricket's fault, because I had used the exact same SIM card on other devices and there was no problem. I then got into flashing for the very first time and I flashed some European firmware using XperiFirm and thankfully, the problem was solved. However, I did notice that the RAM management was worse on the phone with American firmware compared to the phone with European firmware. I then remember watching a review for the Sony Xperia 5 IV on YouTube and the reviewer, who was Irish, complained about the RAM management. When I got my phone initially, I never noticed the RAM problem at all, only the data while calling problem. Because I have two Xperia 5 IVs, I was able to test and verify that indeed, the RAM management on European firmware is worse compared to American firmware.
I flashed Asian firmware onto the phone, hoping that the result would be me being able to use my Sony phone without any compromise, i.e., being able to use data while on a call and have a superb RAM experience. Strangely enough, my SIM card was not recognized. I am aware that AT&T has a whitelist, but the whitelist only includes the American model number and the service worked without a hitch on European firmware.
I am just not sure why this is the case or if there is perhaps any resolution to this problem?
Bump