Hi
i have a Huawei Mate 10 (ALP-L29 8.0.0.135(C185)).
when i checking for new update (in settings) it will not find any new update While the update number 139 is also available in internet (EMUI 8.1).
However, I downloaded new update package files from the Internet But they are not installed on my phone!
Today, I have not received an update for two months (even google monthly security updates)!
i sent email to Huawei, sent Tweets to Huawei Tweeter, called to Huawei Support but They didn't answer.
What should I do?
Same problem bro .... wait some solutions !!!!!
I received ALP-L29 8.0.0.137 C185 (and patch 1) a few weeks ago.
139 is not approved yet (and its still 8.0, not 8.1).
No Pie beta yet.
persiaboy said:
Hi
i have a Huawei Mate 10 (ALP-L29 8.0.0.135(C185)).
when i checking for new update (in settings) it will not find any new update While the update number 139 is also available in internet (EMUI 8.1).
However, I downloaded new update package files from the Internet But they are not installed on my phone!
Today, I have not received an update for two months (even google monthly security updates)!
i sent email to Huawei, sent Tweets to Huawei Tweeter, called to Huawei Support but They didn't answer.
What should I do?
Click to expand...
Click to collapse
Even if its there on the internet they release the updates in different times due to regional differences tho there must be an update soon including pie and Google security patches
They are late because the beta pie is not stable yet tho we should see something soon
Maybe tmw as it is the launch of mate 20
I got the .139 update yesterday, so maybe op can try again? Not sure why the update releases are so slow/behind though. It is for September... Is Huawei normally a month or two behind Google's security patches?
I talked to Huawei USA Customer support on 12-21-18 and they stated the for the model BLA-A09 US Model that it will start receiving the Android Pie 9 update around mid-January 2019 via the OTA update feature.
Latest from Huawei Customer support on 1-22-2019 @ 2:24 PM CST USA
The updates will be completed by the second half of February.
This depends on the Serial Number, the Model and the Region of each device.
That would be the reason why it is not with you yet.
Nibiru2012 - So you're saying by the end of February or before?
Lisandro M. Since your device is indeed scheduled to be updated, is just a matter to wait and keep on verifying the updates on the notifications or using HiSuite.
They will be done, before the second half.
Click to expand...
Click to collapse
My phone updated today, Saturday January 26th Central Time USA
Official Build version is: BLA-A09 9.0.0.201 C567E6R1P11
I did a Factory Reset after the install, which always should be done when a major firmware update occurs. Phone seems to be running fine so far.
Will let it run after a full charge for next 24 hours or so to let the system smooth out and such.
BTW - the option IS AVAILABLE TO REVERT BACK TO THE OLD EMUI 8 IF DESIRED.
I'll believe it when I receive it. Customer support hasn't been reliable at all for me.
That said, I hope it's true this time.
Well, Huawei has been piss poor about updates for this device so I'd take that with a grain of salt and won't be holding my breath waiting for any updates or support from Huawei.
Lol a full month after the rest
.....
Naaa. They won't give us everything
Wish I could rebrand my phone to EU firmware without going through funky.
Nibiru2012 said:
I talked to Huawei USA Customer support on 12-21-18 and they stated the for the model BLA-A09 US Model that it will start receiving the Android Pie 9 update around mid-January 2019 via the OTA update feature.
Click to expand...
Click to collapse
Just checked FF
indiana99 said:
Just checked FF
Click to expand...
Click to collapse
Wow, surprising to see an update on Firmware Finder. I thought it stopped working for the US model after not seeing any updates for over half a year.
Downloading this file now.....
I'm running a stock mate 10 pro, and just started downloading the two files. Can't I just flash my device after the downloads are complete? Will there be any complications? If I can't then oh well, I'll just end up deleting the files and wait till I get the notification to download ota.
US variant recently got the December security patch. Security updates have been there, but feature updates have been lacking. I got the last update a couple of days after finding out about it, but the combined October and November Patch took a month to reach my device. Pleasant surprise to see that the EMUI 9 OTA will likely be rolling out soon-ish.
Pie
RBrown1093 said:
I'm running a stock mate 10 pro, and just started downloading the two files. Can't I just flash my device after the downloads are complete? Will there be any complications? If I can't then oh well, I'll just end up deleting the files and wait till I get the notification to download ota.
Click to expand...
Click to collapse
Unless it is authorized it won't install anyway, besides the fact that the US model only does online updates, you can't download and install anything with this device
I checked firmware finder and the pie uptade for the US Mate 10 Pro is there but when I check firmware the application says "the firmware is not approved for installation".
What exactly does that mean?
Can I force the Pie update through the app?
Anyone install this on their US Mate 10 Pro?
Anyway guys i jumped the gun and did the update via firmware finder here is proof we finally have pie !!! .I can tell you the system update improved performance things are really snappy and really liking the pie theme layout enjoy ! Its probably only a matter of time till it hits the update ota servers but I was to greedy to wait and had to do it .
Do you have any directions on how to do it?
It still says EMUI 8.0, I thought we were getting the full EMUI 9.0?
sinnedone said:
Do you have any directions on how to do it?
It still says EMUI 8.0, I thought we were getting the full EMUI 9.0?
Click to expand...
Click to collapse
that is the skin version that is on top of android but if you look below that it says android 9
tokoam said:
Anyway guys i jumped the gun and did the update via firmware finder here is proof we finally have pie !!! .I can tell you the system update improved performance things are really snappy and really liking the pie theme layout enjoy ! Its probably only a matter of time till it hits the update ota servers but I was to greedy to wait and had to do it .
Click to expand...
Click to collapse
Is there any camera improvements? superslow motion?
tokoam said:
that is the skin version that is on top of android but if you look below that it says android 9
Click to expand...
Click to collapse
Maybe the version on Firmware finder isn't the final version? The international L29 Mate 10 Pro says EMUI 9 not 8.
Build
tokoam said:
Anyway guys i jumped the gun and did the update via firmware finder here is proof we finally have pie !!! .I can tell you the system update improved performance things are really snappy and really liking the pie theme layout enjoy ! Its probably only a matter of time till it hits the update ota servers but I was to greedy to wait and had to do it .
Click to expand...
Click to collapse
That's not even the same build number that is on firmware finder (BLA-A09C567E6R1P11R201), nor is it EMUI 9 like the build on firmware finder. EMUI 8 is Oreo, EMUI 9 is Pie. EMUI is not just a "skin" as you put it. If in fact you installed something it sure wasn't what you think it is. Since you must have unlocked your phone and installed a custom recovery you pretty much could have installed anything (stock recovery won't allow you to install non authorized firmware).
---------- Post added at 11:31 PM ---------- Previous post was at 10:33 PM ----------
sinnedone said:
I checked firmware finder and the pie uptade for the US Mate 10 Pro is there but when I check firmware the application says "the firmware is not approved for installation".
What exactly does that mean?
Can I force the Pie update through the app?
Anyone install this on their US Mate 10 Pro?
Click to expand...
Click to collapse
It means exactly what it says, the firmware is not approved. Firmware that is not "approved" can't be installed as the stock recovery checks the approval, you can't force it using the firmware finder app. The only way you can install non approved firmware is to install a custom recovery that does not check.
How long you think till the update is approved? I just don't see the point of listing it if it's not approved yet.
Approval
Cheeva316 said:
How long you think till the update is approved? I just don't see the point of listing it if it's not approved yet.
Click to expand...
Click to collapse
From what I heard from Huawei customer support the rollout for the US model would start sometime in February, so I don't see that firmware on FF being approved any time before that. Also, based on the really piss poor record Huawei has on keeping their word on things I wouldn't bet on them keeping that date, so don't hold your breath waiting.
BLA-A09 updates will be completed by the second half of February.
I didn't feel comfortable with Firmware Finder app since the update wasn't an "OFFICIAL" update.
I was told that it depends on the Serial Number, the Model and the Region of each device.
Here's a conversation I just had today with a Huawei Agent:
Welcome to Huawei
Lisandro M.Support Agent
Good
Lisandro M. Hi there! Thank you for reaching Huawei Device USA, how can I help?
Nibiru2012 - I was told that the Android Pie update for my Huawei Mate 10 Pro BLA-A09 would be available around Jan 15th. I keep checking but nothing shows up in the Update section of Settings.
Lisandro M. Hello. My name is Lisandro. Receive a warm welcome to our live chat! ??
I understand that updates are really important for you and I will do my best to provide the assistance that you need.
The updates will be completed by the second half of February.
This on the Serial Number, the Model and the Region of each device.
That would be the reason why it is not with you yet.
Nibiru2012 - So you're saying by the end of February or before?
Lisandro M. Since your device is indeed scheduled to be updated, is just a matter to wait and keep on verifying the updates on the notifications or using HiSuite.
They will be done, before the second half.
Nibiru2012 - Okay... LOL! I will try to be patient then.
Lisandro M. I am also concerned about getting the very best for my phone too so I understand how you are feeling entirely.
Nibiru2012 - So around Feb. 16th or so? At the latest?
Lisandro M. Around that time, yes.
Let me invite you to use our HiCare app. On the forums you can have access to cool exploits for your device.
Since you are here, I will be more than glad to help you myself. HiCare is a Customer Service Center on the Go!!
Also, you can send this chat to your email clicking on the "envelope" icon. ?
Nibiru2012 - Thank you very much! Have a good day. I already have the HiCare app plus the HiSuite for my PC
Lisandro M. Finally, in order for us to improve the Huawei experience as a consumer and valued customer,
I would like to invite you to participate in 2 brief surveys. The first one is a two-question survey to evaluate my service and will appear after closing this chat. The second one will be received through the HiCare app in your device, which is meant to evaluate your experience with our brand.
Your satisfaction is our greatest motivation. ??
Before we end this chat, please let me know if there is anything else I can do for you?
Nibiru2012 - All is good - Thank You! Please send copy to my email.
Lisandro M. Once again this is Lisandro from the Huawei Live Chat Support.
Have a wonderful day!
Click to expand...
Click to collapse
I hope this help some of you out there!
Nibiru2012
Hello.
I'm still running MIUI 9 9.6.14.0 - the version which the Poco F1 (Global) came installed with.
A few months ago I've enabled the System Updater app and the phone found the MIUI 10 10.0.4.0 update.
However now we have newer updates like MIUI 10 10.0.6.0 and MIUI 10 10.1.3.0, but the System Updater app can't find them. How come?
Note that I wish to update directly to the MIUI 10 10.1.3.0 Pie version the official way, through the Updater app.
Is that possible?
I've tried clearing all data of the System Updater app and tried rechecking for the new update, but it always finds the 10.0.4.0 update.
Have a look at this thread and download the ROM from the server with the link provided in the XDA article. You still flash it with system updater
It used to be said that making serial requests for new updates (at least with Nexus phones) tended to delay updates being made available to you, but this could be an old geek's tale
Cool. I will flash it the way you suggested.
Do I need to wipe or factory reset when upgrading major OS version? If so, how do I do that?
Hello,
I have a global version of the Honor 8x JSN-L22. It is currently running on Android 8.2 I chose not to install Andoird 9.0 because I saw a lot of reports of people having a lot of problems with it.
Now as you all know, stable version of Android 10 is rolling out, and is already received many devices.
My question is -> Will I be able to directly upgrade to Android 10 from Android 8.2, or will I have to upgrade to Android 9.0, and then upgrade to Android 10?
Android 10 update has arrived for my device yet, but I am hopeful that in the next month, it will arrive for my phone/region as well.
Thanks in advance.
Mir
From what I saw, if you are relying on OTA updates or updates via HiSuite, you have to update step by step, meaning 8.2 > 9.0 > 9.1 > 10.0, probably the smaller version increments as well. Depending on your connection speed this might take some hours
Yir said:
From what I saw, if you are relying on OTA updates or updates via HiSuite, you have to update step by step, meaning 8.2 > 9.0 > 9.1 > 10.0, probably the smaller version increments as well. Depending on your connection speed this might take some hours
Click to expand...
Click to collapse
Is there an option to update without having to rely on OTA or HiSuite?
There is an app called Firmware Finder, some people have had success with that one