Got the update last night. Tried to check voicemail morning and was greeted with Alvin & The Chipmunks blabbing at me. It's like the speed of the call is x20 speed or something. It's completely unusable. Phone sluggish as hell, too.
Anyone know what's going on with the voice speed? I've never heard of anything like this.
I'm supposed to get a callback for a job interview I had yesterday. Pretty crappy timing. How is Google going to push an update that breaks calls like this? Absurd.
its nokia that pushed the update they did not make the rom right
Same here I told nokia about it and they told me to wait for a bug fix. I told them I wanted to downgrade since your firmware bug broke my phone.
Just wait for a bug fix? So use a Phone that cant make calls right?
So payed a guy to unlock my boot loader to try to flash a rom so i can just make the phone usable.
I spend about 6 hours try to get the rom to work. With little to no luck I was able to get into twrp a few times.
So ya Im in the same boat. I just got this phone back 3 weeks ago from a rma due to a bad chargeing port. Now Im forced to pay some one to unlock the boot loader and try to get a custom rom Just to be able to call
If I cant get the rom working Im going to have to go spend like $200 on a new phone today just sucks
fisterkev said:
Got the update last night. Tried to check voicemail morning and was greeted with Alvin & The Chipmunks blabbing at me. It's like the speed of the call is x20 speed or something. It's completely unusable. Phone sluggish as hell, too.
Anyone know what's going on with the voice speed? I've never heard of anything like this.
I'm supposed to get a callback for a job interview I had yesterday. Pretty crappy timing. How is Google going to push an update that breaks calls like this? Absurd.
Click to expand...
Click to collapse
Same thing happened to me with the sped up chipmunk-y sound. It happened during the dial and after someone picks up. Though it didn't seem to happen every time. Also, I didn't notice it on any incoming calls, just outgoing.
I tried a few things to fix it--rebooting, clearing some app caches, etc. Nothing seemed to work.
My next step was to try a factory reset, but then all of a sudden the issue disappeared. No new update was released/installed, so I just assumed the issue had been on my provider's end (T-Mobile), and they fixed whatever the problem was.
As for sluggishness of the phone after the update: I agree. It seems a little sluggish to me too. Not anything that is making the phone unusable. But it is noticeably more sluggish than when 9.0 was installed.
Have you guys modified the phone in any way like unlocking the bootloader or rooting?
gumbyx84 said:
Have you guys modified the phone in any way like unlocking the bootloader or rooting?
Click to expand...
Click to collapse
I haven't. Just using whatever over the air OS Nokia pushes to the phone.
yes I did pay to unlock the boot loader I used linage from the rom section
it has all the bugs of the stock rom. Cant call out or with out the loud noise bug and no voip apps work
I did get the Android 9 based rom to work. it has a few bugs but its usable.
I more or less gave up im looking at a iphone now.
I spend 20 hours or more trying to get this phone to work
first the usb port goes out and I cant charge.
2 weeks after having the phone back I got a magnetic cable so the usb port would not brake any more cable. That was like $20
After 2 weeks android 10 more or less bricks the phone (a phone that cant make calls)
Then I have to spend like $15 to pay the poor guy to unlock my boot-loader (he did a great job)
I spend a lot more time loading the linage android 10 rom for it to have the same bugs ( in no way is it the devs fault im sure he did not know).
... can unlock your bootloader for a small fee.
I would say all android 10 based rom will have those kind of problems. I can only confirm it on the android 10 linage one
When I flash twrp most of the time the twrp would just freeze if booting form the phone.
I had no problem loading it with fastboot works evey time. So I would only use it install the rom and just boot it when you need it. I would not suggesting flashing it to recovery as it only worked some of the time for me.
Hope all that info helps
QUOTE=gumbyx84;81261583]Have you guys modified the phone in any way like unlocking the bootloader or rooting?[/QUOTE]
---------- Post added at 06:48 PM ---------- Previous post was at 06:44 PM ----------
The calling problem goes in and out. Some times it works some times it dose not. Facebook message outgoing calls the mic will not work, Same with google voice.
if i make calls with out google voice it works 1/2 the time. all the people have the same problem
https://community.phones.nokia.com/discussion/54374/android-10-after-update-on-nokia-7-1
diggeryo said:
Same thing happened to me with the sped up chipmunk-y sound. It happened during the dial and after someone picks up. Though it didn't seem to happen every time. Also, I didn't notice it on any incoming calls, just outgoing.
I tried a few things to fix it--rebooting, clearing some app caches, etc. Nothing seemed to work.
My next step was to try a factory reset, but then all of a sudden the issue disappeared. No new update was released/installed, so I just assumed the issue had been on my provider's end (T-Mobile), and they fixed whatever the problem was.
As for sluggishness of the phone after the update: I agree. It seems a little sluggish to me too. Not anything that is making the phone unusable. But it is noticeably more sluggish than when 9.0 was installed.
Click to expand...
Click to collapse
How to fix the phone call problems
To everyone having calling issues (distortion / squealing, or other people can't hear them), try this: Turn off Voice over LTE. You go to Settings -> Wireless and Networks -> Mobile Networks -> VoLTE, and turn that setting off. This fixed the problem for all 3 Nokia 7.1 phones in our family, when nothing else seemed to work.
Turning off VoLTE and wifi calling works, but VoLTE is important in my area with TMobile. Without it, too many dropped and missed calls. I actually downgraded from an Xperia XZ1 just to get VoLTE, now this happens.
I have TA-1085 running Android 10 that was pushed OTA on 12/25, while I do not have calling issues (from native call app) initially, calling from all 3rd party app (e.g. Messenger or Wechat) are not working: I can hear other side, while the other side can not hear me.
In addition to disabling VoLTE, I also changed the 'preferred network type' (see posting from author 'fiumaxx' on nokia's user forum, search there using android-10-after-update-on-nokia-7-1 as search string). I changed it to LTE/CDMA which works well for me.
Normal call sound is back to normal but 3rd party calling still not working.
zhou68000 said:
I have TA-1085 running Android 10 that was pushed OTA on 12/25, while I do not have calling issues (from native call app) initially, calling from all 3rd party app (e.g. Messenger or Wechat) are not working: I can hear other side, while the other side can not hear me.
In addition to disabling VoLTE, I also changed the 'preferred network type' (see posting from author 'fiumaxx' on nokia's user forum, search there using android-10-after-update-on-nokia-7-1 as search string). I changed it to LTE/CDMA which works well for me.
Normal call sound is back to normal but 3rd party calling still not working.
Click to expand...
Click to collapse
This worked for me:
Go to Settings/Apps and Notifications and then tap on where it says See All xx Apps. Scroll down until you see the Google app and tap on that. On the next screen you see, tap on Permissions and then tap on Microphone. A small window will pop up, and you must change the setting from Allow to Deny.
After changing this setting, Google Assistant won't work (no Hey Google), but the fix is persistent after reboots. This makes me think the real problem may be with the Google app. We'll see.
ikijibiki said:
This worked for me:
Go to Settings/Apps and Notifications and then tap on where it says See All xx Apps. Scroll down until you see the Google app and tap on that. On the next screen you see, tap on Permissions and then tap on Microphone. A small window will pop up, and you must change the setting from Allow to Deny.
After changing this setting, Google Assistant won't work (no Hey Google), but the fix is persistent after reboots. This makes me think the real problem may be with the Google app. We'll see.
Click to expand...
Click to collapse
Thank you so much for sharing! Works like a charm
Unfortunately denying microphone for the Google app did not work for me. I also noticed no one can hear me when making videos calls (Hangouts, Duo, Facebook messenger).
I then decided to factory reset, but did not help. Both VoLTE and video calling still not working.
Anyone else with video calling mic issues?
zhou68000 said:
I have TA-1085 running Android 10 that was pushed OTA on 12/25, while I do not have calling issues (from native call app) initially, calling from all 3rd party app (e.g. Messenger or Wechat) are not working: I can hear other side, while the other side can not hear me.
Click to expand...
Click to collapse
I had the same symptom on normal phone call (other side could not hear me). In my case, it was the Google Assistant not releasing the microphone, and here what worked: open the system settings, go to Google (service&preferences)/Account services/Search, Assistant&Voice/Voice/Voice Match. Them make sure Access With Voice Match is ticked off.
Or try opening settings, searching at the top for "Voice" and open "Voice Match", and tick off "Access with Voice Match".
ikijibiki said:
This worked for me:
Go to Settings/Apps and Notifications and then tap on where it says See All xx Apps. Scroll down until you see the Google app and tap on that. On the next screen you see, tap on Permissions and then tap on Microphone. A small window will pop up, and you must change the setting from Allow to Deny.
After changing this setting, Google Assistant won't work (no Hey Google), but the fix is persistent after reboots. This makes me think the real problem may be with the Google app. We'll see.
Click to expand...
Click to collapse
Confirm this recipe works for my TA-1085. Thanks much.
I solved my random voice problems (others can't hear me on Duo video call, duplex voice on the other side etc.) with the voice match assistant workaround until hopefully gets fixed in a next update. Don't know for sure if the thing is only on Nokia's side or Google app's as well on Android 10, since disabling Hey Google solves all issues
Will have to try/catch on future google app updates as well to find out
Sly_North said:
I had the same symptom on normal phone call (other side could not hear me). In my case, it was the Google Assistant not releasing the microphone, and here what worked: open the system settings, go to Google (service&preferences)/Account services/Search, Assistant&Voice/Voice/Voice Match. Them make sure Access With Voice Match is ticked off.
Or try opening settings, searching at the top for "Voice" and open "Voice Match", and tick off "Access with Voice Match".
Click to expand...
Click to collapse
Under "Voice Match" I don't see any "Access With Voice Match" setting. What I do see is "Hey Google," which says "Access your Assistant any time you say "Hey Google" when your screen is on." Perhaps this is what your mean?
I tried this solution and it works, too. I think it also has the advantage of not completely shutting down Assistant's access to the microphone. Just waking up Assistant by voice. Much less of a price. Thanks!
Has anyone heard anything about a real fix for this issue? I've gotten two Android updates since the upgrade to Android 10, but this issue has not been fixed yet.
After extensive talks and inside info on Nokia's community forums, seems like a Maintenance update (MR) is on the way for May, which they say fixes -among others- both voice bugs. That is, the echo on calls plus sound distortion in some games (e..g Monument Valley 2 for me)
Cross your fingers everyone for a quick release and confirmation of the fixes!
Today was the day at last....! MR update showed up rolling out globally and echo during calls plus crackling sounds in games are finally gone
Better late than never NOKIA
dbal said:
Today was the day at last....! MR update showed up rolling out globally and echo during calls plus crackling sounds in games are finally gone
Better late than never NOKIA
Click to expand...
Click to collapse
Yes, they seem to have fixed the voice call problems with Whatapp, Wechat, Hangouts and etc since the Android 10 update.
Related
A few days ago I bought a device called GMATE ($80), a type of smallcell without display or keyboard which is inserted a normal simcard and communicating via Bluetooth to the Samsung Galaxy Player, which means an application is integrated with android, receiving and making phone calls, and SMS, in addition to allowing internet access GPRS.
It's a perfect combination that increases the possibilities of Our Player
IPhones must be jailbroken, a repo is added to Cydia, and then the Gmate app is installed for the integrated Gmate functionality. How does this work in Android?
In GooglePlay you can download a Gmate aplication that integrates the gadget with your android player (also convert your android phone in a double sim phone) and uses android phone's features like dialer, contacts, or any thirtd party aplication likes rocket Dial.
Received and Make calls don´t need special features, if you uses the Gprs/edge to internet (in places with no WIFI) need to be rooted.
The application is not compatible with my U.S. 5.0 Player.
CreekDirt said:
The application is not compatible with my U.S. 5.0 Player.
Click to expand...
Click to collapse
Go to skyroam webpage and ask for a .apk file, i have Intl 5.0 and working great, sometimes any aplication in GooglePlay seems to be incompatible for my SG player but, on a external apk source works fine.
Dutch 5.0
Thank you for the info! I will definitely buy one if it works in The Netherlands.
That does look interesting.
Anyone using it with the USA version?
Is there something similar that i can connect it to my player or to put it in the galaxy player? So this wey i dony have to worry if i get out of 10 neters or jf i fodget it at home
Sent from my YP-G70 using xda premium
Wow, wonderful find. I was looking for exacly something like this. Unfortunately, With ICS CM9 installed on my GP5 Bluetooth doesn't work =( (neither does the camera or hardware acceleration. They really need to fix that.)
So I can make phone calls/sms without having wifi?
oncaribe said:
A few days ago I bought a device called GMATE ($80), a type of smallcell without display or keyboard which is inserted a normal simcard and communicating via Bluetooth to the Samsung Galaxy Player, which means an application is integrated with android, receiving and making phone calls, and SMS, in addition to allowing internet access GPRS.
It's a perfect combination that increases the possibilities of Our Player
Click to expand...
Click to collapse
With the Gmate app, can your SGP connect to a regular cell phone with bluetooth or it can only connect to the Gmate?
testrider said:
With the Gmate app, can your SGP connect to a regular cell phone with bluetooth or it can only connect to the Gmate?
Click to expand...
Click to collapse
Gmate only.. I tried it with my other android phone and it doesn't work.
I came further when I changed my phone's Bluetooth id to "Gmate". It didn't connect because of a password failure
It's seems good
I don't quite understand... So besides buying the Gmate, would i need a sim card as well? secondly so would i practically be using a sim card with a data plan to use with gmate? but wouldnt that defeat the purpose of just using a smart phone with a card in it?.... these are all continuation Q's if the first is a yes lol.
This seems like a stupid question, but I'll ask anyway. How well does the device actually work? Does it keep a connection throughout the day, sending and receiving text messages without too much delay? I'm considering using this to replace my old dumbphone, but I'd rather not plunk down a sizable chunk of change with little indication as to how well this thing actually works.
Gmate calling speaker sound
Question: Does the sound come out of the front speaker while calling?
(I don't like to call everywhere with loud back speakers)
crowelfly said:
Question: Does the sound come out of the front speaker while calling?
(I don't like to call everywhere with loud back speakers)
Click to expand...
Click to collapse
I don't know about GMate, but on Groove IP (and probably others), the front speaker on the 5.0 is quite functional and is used for calls.
Mevordel said:
I don't know about GMate, but on Groove IP (and probably others), the front speaker on the 5.0 is quite functional and is used for calls.
Click to expand...
Click to collapse
Thank you for the info!
P.S. I like your rom a lot!
Cool!
Sent from my YP-G70 using xda app-developers app
EDIT: I HAVE FIXED THE MAIN ISSUE WITH MY GMATE, MORE INFORMATION BELOW
Well, my Gmate+ came in the mail today, and I've been playing with it for a little while now and am able to give first impressions. First off, the device is much smaller than I imagined, it easily fits in my palm, the vibration (on the plus version) is very loud. As for the function itself, it works. You can call and send and receive text messages (haven't tested the web access yet) with a few minor (and one major) annoyances. My device is currently a US SGP 4.0 running Terrasilent 1.1 and EtherealRom 2.3.
Minor annoyances I have found with the Gmate+:
- Notifications (read: texts) do not make noise/vibrate while the screen is locked. Once the screen goes on, if you do have a new text, it notifies you, kind of ruining the point of the notification.
- Text messages you send have proper time stamps, for some reason, the ones you receive are off by a few hours, as if the sender is in a different time zone
- Seems to be no way to delete contacts from the address book, even uninstalling, wiping data, reinstalling didn't do anything about this.
Major annoyance with the Gmate+:
- It disconnects, and by that I mean it disconnects ALL THE TIME, the device is pretty much useless because of this, it will be fine for a few minutes, then disconnect, regardless of how close the Gmate is to my SGP. Every few minutes, I'd check it, and guess what? No connection. Sometimes it would reconnect, sometimes I'd have to manually do it, sometimes I'd have to restart one or both devices to get it to work again.
Seeing as everything the device does it actually does quite well when actually connected, I want to rule this problem to some battery saving tweak in my kernel/rom. As such, I'll be returning to stock and trying the Gmate again to see if any of these issues are cleared up. As it stands, I have a 75$ paperweight that buzzes occasionally.
EDIT: After flashing back to stock and noticing no change, I began searching around and found other people having similar problems with similar devices, mainly connecting their smartphones to the bluetooth sound system in their car. Turns out in Deep Sleep, the device has issues keeping constant bluetooth connection. After downloading an app (Bluetooth KeepAlive: ~$1.30) on the market that keeps the device from entering this mode, the Gmate no longer disconnects, and has remained connected for several days, having no problem with calls or text messages at any time. In summary, with this app, I am now happy to recommend the Gmate to anyone who is looking for this kind of functionality. Guess it goes to show that non compatible apps are listed in the Play Store as non working for a reason
I’m coming from an EVO 4G and I forget how I finally got it working but I was able to use Voice Search or the Bluetooth headset to make calls by name from the folks in my contacts list.
I do remember that the voice search for making calls or sending text will not use your phone contacts but only your Google contacts. That was the only real gotcha I recall. I had to export my contacts, then import them into Google contacts and then link the two contacts together. Then the voice search would finally work.
I had done this on the DNA but the Voice Search would still not work. I finally had to go into the Voice Search settings under Phone Search and remove everything but “People”. Now when I say “Call: Bob” it pops up Bobs contact info and dials him instead of doing a Google search for “Call: Bob” or whatever. By default it has 4 or 5 things checked including People but it just did not work for me. ???
This did not however affect the Bluetooth headset dialing. It still just says “I didn’t catch that.” or tries to dial voice mail or random numbers. So, it’s still acts like the contacts list is empty.
Any ideas?
The Hotword detection is also not working. “Say Google to launch voice search.”
Thanks.
Hmm… Just me then?
Just over 250 views and no one can say they do or don't have the issue?
I did speak to a few tech support folks at Verizon and HTC but they could not tell me anything. I think I'm taking the phone back in the next few days. I like the phone but a phone that can’t dial from the headset is kind of a big deal.
I am curious about this too.
nabbed said:
I am curious about this too.
Click to expand...
Click to collapse
Same here .It mite be a hardwear/softwear problem. IDK maybe your phone settings or something.But I would take it back
syler2012 said:
Same here .It mite be a hardwear/softwear problem. IDK maybe your phone settings or something.But I would take it back
Click to expand...
Click to collapse
I can confirm the same problem on GS3 running CM10 latest nightlies. It's a Gapps issue....We need a way to force gapps to listen to bluetooth mic....
I think it is a problem with Bluetooth, Jellybean, and Google Now/Voice. This same type of issue was reported on the Galaxy nexus once it had been updated to Jellybean.
Some GN users installed alternative dialers/voice assistants and had success over BT.
I think Android 4.1 has some issues with BT. Android 4.2 switched to a completely new stack, and that too is experiencing problems, or perhaps growing pains. The fact that Android switched bt stacks from 4.1 to 4.2 leads me to believe that Google engineers ran into some deep issues with 4.1, and decided it was better to start from scratch with 4.2 (related a whole host of BT issues, including BT 4, low power modes, AVRCP etc., and interfacing them with the microphone for google voice search/now.
I just took it back and of course the Verizon rep had never heard of any issue with JB. So I showed it to him.
Of course I still had to pay the restocking fee.
This is very annoying and it happens a lot when I'm listening to a podcast or music in my car using the aux port. It also seems to happen a lot when my data is turned off and my phone is picked up and put down randomly. Really starting to piss me off and I have disabled voice command settings to no avail. Anyone else having problems like this and what can I do to solve this without root? I also just updated to the latest ota so I'll have to see if it fixes this problem later.
goodfella44 said:
This is very annoying and it happens a lot when I'm listening to a podcast or music in my car using the aux port. It also seems to happen a lot when my data is turned off and my phone is picked up and put down randomly. Really starting to piss me off and I have disabled voice command settings to no avail. Anyone else having problems like this and what can I do to solve this without root? I also just updated to the latest ota so I'll have to see if it fixes this problem later.
Click to expand...
Click to collapse
If it's the same thing, it happened to me also. It's the program called Voice Mate. You need to freeze or disable that program and all is good. Try settings/application manager and go to the "all" tab. Search for anything that has "voice mate" in it. Disable it.
IndianaBond said:
If it's the same thing, it happened to me also. It's the program called Voice Mate. You need to freeze or disable that program and all is good. Try settings/application manager and go to the "all" tab. Search for anything that has "voice mate" in it. Disable it.
Click to expand...
Click to collapse
I'm having the same problem, but i the disable button is grayed out. I've tried clearing the cache and uninstalling the updates, but it still won't stop.
princessyoku said:
I'm having the same problem, but i the disable button is grayed out. I've tried clearing the cache and uninstalling the updates, but it still won't stop.
Click to expand...
Click to collapse
Are you rooted? If so, use Titanium Backup to freeze it.
Did anyone find a solution this problem? It is happening to me too (especially when I'm playing music or when 4g is off) and I can't disable Voice Mate because it is greyed out.
simabd said:
Did anyone find a solution this problem? It is happening to me too (especially when I'm playing music or when 4g is off) and I can't disable Voice Mate because it is greyed out.
Click to expand...
Click to collapse
Took me weeks to figure out but I had to download the swift keyboard app, then remove my PIN to get into the phone, then go into SETTINGS, BACKUP & RESTORE, then Factory data reset.
Be sure to backup all your data first.
I read another post last night in the LG G3 General Forum about this issue. Several of the posters stated that the 3.5mm audio plug is causing the voice mate and voice command to activate when using the headphone port. Several people also stated that they could duplicate the concern repeatedly by turning or twisting the plug. Don't know if it helps anyone here but it looks like the same complaints I read about last night. I'll see if I can find the OP that discussed the issue and post it back here if I can.
Has anyone found a solution? It's happening the same thing to me. Every time I wanna use the jack port (just to listen to music), Voice Mate pops out and it's really getting on my nerves!! I wanna get rid of it, but I can't delete it, just deactivate it (and I did, but it keeps popping out)... I don't wanna be root, because I'm scared of messing up my phone. If any of you guys found the solution without being a root, I'd be truly thankful for life!
OH MY GOD IT'S BEEN HAPPENING TO ME TOO AND I THOUGHT I WAS CRAZY.
I found that it may have been related to water -- when I was running and getting sweaty, or it was raining, the problems were happening. So in terms of what I've done, I have frozen: LG VoiceCommandSpeechPack, Voice Command, Voice Mate, and Voice Mate Engine. This didn't fully fix the issue -- now, I just get random pauses and unpauses occasionally and it's due to the same problem of the jack port being wonky. It fits perfectly, it's not jimmying inside the port or anything but it's definitely re-creatable, it's such an annoying issue...
It's weird, after many restarts and cache clears the issue has definitely gone away, where before it made listening to music unbearable now it happens once in a blue moon, again subjectively I think it might be moisture or water or something.
This began harassing me also two days ago. Nothing fixes it that an ordinary user can get to, including what little I can get to with Google Settings/Search & Now/Voice/OK Google/. In my case, I cannot manually cause the effect by doing anything with the 3.5mm audio jack on the phone or any of several earbud jacks. Think I am going in to my cell phone vendor tonight after work and raise my voice a little to see if I can get them to fix the problem. Sux! Almost makes the cell phone unusable.
fast69mopar said:
I read another post last night in the LG G3 General Forum about this issue. Several of the posters stated that the 3.5mm audio plug is causing the voice mate and voice command to activate when using the headphone port. Several people also stated that they could duplicate the concern repeatedly by turning or twisting the plug. Don't know if it helps anyone here but it looks like the same complaints I read about last night. I'll see if I can find the OP that discussed the issue and post it back here if I can.
Click to expand...
Click to collapse
Any chance you can find us that OP? It's a pretty annoying bug....
Hey guys! This is my first Android device, coming from the iOS Eco system. I am very happy with my purchase thus far! However, I'm having an unusual problem with the Hangouts audio call feature. I'm running 5.0.1 and the hangouts apps are up to date. During an audio call, I get disconnected with the person I am calling quite often, especially if I lock the screen during a call. But oddly enough it still happens if the device is awake. Is this a known glitch or is it something unique to my device? Any recommendations? I've already tried clearing the cache, but have not tried it again sense. I will also point out that calls are okay when I use the Hangouts app on the iOS devices.
Thanks for any help.
v/r,
KM
kenmillerjr said:
Hey guys! This is my first Android device, coming from the iOS Eco system. I am very happy with my purchase thus far! However, I'm having an unusual problem with the Hangouts audio call feature. I'm running 5.0.1 and the hangouts apps are up to date. During an audio call, I get disconnected with the person I am calling quite often, especially if I lock the screen during a call. But oddly enough it still happens if the device is awake. Is this a known glitch or is it something unique to my device? Any recommendations? I've already tried clearing the cache, but have not tried it again sense. I will also point out that calls are okay when I use the Hangouts app on the iOS devices.
Thanks for any help.
v/r,
KM
Click to expand...
Click to collapse
I don't get disconnected but i lose the microphone meaning the other person can't hear me, but i can hear them.
Is that what you mean by getting disconnected?
clubtech said:
I don't get disconnected but i lose the microphone meaning the other person can't hear me, but i can hear them.
Is that what you mean by getting disconnected?
Click to expand...
Click to collapse
Yes, I guess that is a better diagnosis. Have you found a way to revive the microphone once that occurs?
It happens on Skype and all voip apps as well, so not just hangouts.
Seems like an android software bug on this device.
I think plugging a headset and unplugging brings back the mic until it happens again.
Here is the same discussion o the Skype forums: http://community.skype.com/t5/Android/nexus-9-tablet-looses-microphone-during-call/td-p/3736171
Hopefully google will fix it in the next software update.
My wife and I each have the T-Mobile LG V10. Mine works great! Hers does not.
Her sounds will not work consistently. This includes the ringtone and notification sounds. I contacted T-Mobile and they said they have not heard of this issue and I should exchange it. I looked online and found no similar issues. I exchanged it and a day later my wife is having the issues again!! What are the odds??? The only constant between the two phones is the SIM card and Google account info.
Has anyone else had this issue or have any additional ideas on what could be causing the problem?
I have already double and triple checked the notification settings, including the priority calls and interruption settings. I have also performed the factory data reset.
dnourie said:
My wife and I each have the T-Mobile LG V10. Mine works great! Hers does not.
Her sounds will not work consistently. This includes the ringtone and notification sounds. I contacted T-Mobile and they said they have not heard of this issue and I should exchange it. I looked online and found no similar issues. I exchanged it and a day later my wife is having the issues again!! What are the odds??? The only constant between the two phones is the SIM card and Google account info.
Has anyone else had this issue or have any additional ideas on what could be causing the problem?
I have already double and triple checked the notification settings, including the priority calls and interruption settings. I have also performed the factory data reset.
Click to expand...
Click to collapse
Are her ringtones / media files on an sd card? I'm thinking SD card faulty? Or using stock internal sounds? Then my theory don't fly.
Another test, reset hers stock, pop in your SIM and use your account. Troubleshoot those.
clockcycle said:
Are her ringtones / media files on an sd card? I'm thinking SD card faulty? Or using stock internal sounds? Then my theory don't fly.
Another test, reset hers stock, pop in your SIM and use your account. Troubleshoot those.
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Thanks for replying. No SD card installed. Could the SIM cause a ringer issue????
Maybe a smart setting sound profile?
When you exchanged phones, this you or T-Mobile backup and restore stuff? I know the lg backup will bring old settings back. After the Factory reset, how did you restore the phone?
Does it still happen in safe mode?
Sent from my LG-H901 using Tapatalk
blackhemi4x4 said:
Maybe a smart setting sound profile?
When you exchanged phones, this you or T-Mobile backup and restore stuff? I know the lg backup will bring old settings back. After the Factory reset, how did you restore the phone?
Does it still happen in safe mode?
Sent from my LG-H901 using Tapatalk
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Great idea, however, I did not use the LG Backup feature. I did check the smart settings, which are all "Off". How do I enter safe mode?
dnourie said:
Great idea, however, I did not use the LG Backup feature. I did check the smart settings, which are all "Off". How do I enter safe mode?
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Press and hold power button for the power menu. The press and hold the power off icon and it will prompt safe mode.
Sent from my LG-H901 using Tapatalk
Set her phone back up as a "new phone" dont restore or sync her account. Check from there.
UPDATE: Exchanged phone again. This is her 3rd LG V10. Guess what happened a few hours later? Ringer and notification sounds stopped working! Then, they came back on again shortly thereafter. Then they stopped working again! This phone has the same issues as the previous ones...only at least the sound works more often than the previous phones! Hopefully this is a software glitch and LG will fix it. I am very surprised my wife has had three phones in a row with the issue and yet I haven't found any threads with others having this problem.
Have you tried getting her a new Sim card? This seems like an issue that is more user related than phone, since it seems she is the only one we know of with that issue.
I'm not saying it couldn't be the phone, but the chances of getting three bad phones in a row with what seems to be a very rare error is pretty slim.
Sent from my VS990
I completely agree, very unlikely. This time I made sure we got a new sim card. If it is not the phone, the only other option is a software glitch, but the only app she uses that I do not is Candy Crush. I doubt that is messing with the ringtones and notifications...but she isnt willing to part with it long enough to find out!
At least this one works slightly better than the previous two...so far.
dnourie said:
My wife and I each have the T-Mobile LG V10. Mine works great! Hers does not.
Her sounds will not work consistently. This includes the ringtone and notification sounds. I contacted T-Mobile and they said they have not heard of this issue and I should exchange it. I looked online and found no similar issues. I exchanged it and a day later my wife is having the issues again!! What are the odds??? The only constant between the two phones is the SIM card and Google account info.
Has anyone else had this issue or have any additional ideas on what could be causing the problem?
I have already double and triple checked the notification settings, including the priority calls and interruption settings. I have also performed the factory data reset.
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My wife and I have the same phones and hers after she plays a game the ringer and notification sound will not play. I have check all the settings but can't come up with a reason for it. If she restarts the phone it will work till the next time. I was going to take it back today after work, but after reading this post I don't know if that would do any good.
eddyjr1 said:
My wife and I have the same phones and hers after she plays a game the ringer and notification sound will not play. I have check all the settings but can't come up with a reason for it. If she restarts the phone it will work till the next time. I was going to take it back today after work, but after reading this post I don't know if that would do any good.
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You are correct, I'm not sure it would help. After my wife had the issue with a third phone, she finally had enough and traded for a Note 5. Interesting note, the only difference between her and I was that she played games a lot...specifically Candy Crush games. Perhaps there is a compatibility issue with those or one of her other games. Hopefully this issue is resolved for you, because the phone was great otherwise!
Two of the games she plays when this happens are hearts and candy crush saga. I turned on vibration with sound and vibration will still work when sound profile doesn't. Haven't found connection yet.
I lost ringtone but still had notifications and message sounds. Don't know what happened but a restart fixed it for now. I don't have any games on my phone at all.
Sent from my LG-H901 using Tapatalk
dnourie said:
I completely agree, very unlikely. This time I made sure we got a new sim card. If it is not the phone, the only other option is a software glitch, but the only app she uses that I do not is Candy Crush. I doubt that is messing with the ringtones and notifications...but she isnt willing to part with it long enough to find out!
At least this one works slightly better than the previous two...so far.
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Click to collapse
That game always causes problems for my wife's phones.
Same issue!!!!
dnourie said:
My wife and I each have the T-Mobile LG V10. Mine works great! Hers does not.
Her sounds will not work consistently. This includes the ringtone and notification sounds. I contacted T-Mobile and they said they have not heard of this issue and I should exchange it. I looked online and found no similar issues. I exchanged it and a day later my wife is having the issues again!! What are the odds??? The only constant between the two phones is the SIM card and Google account info.
Has anyone else had this issue or have any additional ideas on what could be causing the problem?
I have already double and triple checked the notification settings, including the priority calls and interruption settings. I have also performed the factory data reset.
Click to expand...
Click to collapse
I am having the SAME issue with mine. I have had it since November 2015 and got my husband the same phone for Christmas. His works just fine and mine does not. It will NOT alert me for my text messages for anything. I have checked and rechecked ALL settings.
I too am having this issue and yes I think it's candy crush. This morning I had a full lives notification icon in the task bar and no alarm clock tone just vibration.
I'm having this issue as well. I do not play or have candy crush. My issue started after the last forced update. This is my 2nd phone that has done this. I also have at&t