Related
Something unfortunate happened this morning and my phone just slipped from the pocket of my jacket to the street and a car has passed over it two seconds after that just in front of my eyes.
I felt like the car passed over me instead! Luckily though, the phone was upside down and was not brutally damaged; only some bruises on the screen and the housing.
Although the LCD and the phone still works 80%, of course it is not usable under normal conditions. It misses a lot of touches. I am attaching two pictures of the phone that I took by my old TYTN II.
Now therefore I need housing and LCD screen. Although I have seen some housings on ebay; I could not find any screen.
Any ideas of whereabout?
Regards,
For a new screen, you have to get it repaired. You can't do it yourself...
Unless you are really good with eletronics. But the screens aren't available on the market.
I live in Turkey and bought the device from UK via a friend, who brought it here. I will be very hard again to send it UK and give it to customer service and get back to Turkey. I am not talking about shipping but very much worried about customs behavior in Turkey. It's a high possibility that they will treat the device as a "new" after repair and ask for very high custom tax.
Anyway, I have replaced housing and lcd screen before of my TYTN II with various parts I have bought from Ebay. Of course I do not do it myself; instead I give the device to a local mobile phone repair shop in Ankara; the people there are highly experienced in changing parts of all kinds of mobile phones; so it won't be a big problem for me if I can get a new screen somehow
Thanks for advice though.
Hi all,
After a long e-mail traffic via many ebay sellers I think I found what I am looking for; a seller has given me this address: http://www.shope2.com/Product.php?product_id=51490
Can anyone just check that if this is the correct part?
Regards.
I think I weep'd a little when I seen your pics. Sorry to see that happen to you. I think I would have cried like a baby if that were to happen to my Touch Pro2.
Good luck with it. Hope everything works out for you.
I have no choice but to
cry.
thats the reason now i got insurance on my phone :
6 euros / month against break, thief, oxydation etc...
Good thing is, when the TP2 wont be sold anymore, i can just "break" mine , and get the new version (TP3 ? or TP2-like) at no cost
Its an investment, but on the long time, its the best choice with those very expensive phones.
guigui42 said:
thats the reason now i got insurance on my phone :
6 euros / month against break, thief, oxydation etc...
Good thing is, when the TP2 wont be sold anymore, i can just "break" mine , and get the new version (TP3 ? or TP2-like) at no cost
Its an investment, but on the long time, its the best choice with those very expensive phones.
Click to expand...
Click to collapse
Do they have a good insurance that you would suggest for in America?
aegeuss said:
Hi all,
After a long e-mail traffic via many ebay sellers I think I found what I am looking for; a seller has given me this address: http://www.shope2.com/Product.php?product_id=51490
Can anyone just check that if this is the correct part?
Regards.
Click to expand...
Click to collapse
Looks like the right one to me, the profile and front camera hole match up.
OMG i feel so sorry for you i dont know what i would do if that happened to me
Does it have a warranty?
Link278 said:
Does it have a warranty?
Click to expand...
Click to collapse
that is almost as painful as getting hit in the groin..
Yes it has a valid warranty in UK; I did not want to void it and I have contacted customer support. They requested me to hand over the phone to "HTC Europe Co. Ltd. Communication House, Presley Way, Crownhill, Milton Keynes, MK80ES" and I gave it to a friend who lives in London; I'll see how much they will charge it for me; until then I am still using my old friend TYTN II
Regards,
OUCH! My heart feels sore for you my friend. Surely there must a registered HTC store in your country that you can get the screen replaced at?
I wouldn't want to try and replace it yourself or going to anyone who isn't a registered technician
You're phone actually survived getting run over by a car??
That's crazy!
I could imagine my Kaiser surviving that, but then you could knock someone out with that! I thought the TP2 wasn't any where near as well built a device.
Really sorry it's happened though, that sucks Hope you get it sorted for a reasonable price!
poetryrocksalot said:
Do they have a good insurance that you would suggest for in America?
Click to expand...
Click to collapse
Unfortunately, i dont know about insurance in the US...
In France at least, most Telecom companies offer insurance as an option.
Well, lastweek i dropped my phone and the glass screen was broken, i have to spend 90USD for repair service.
i'm from Singapore
there are deep scratches on my screen (LCD is working) and i was quoted SGD$40+ for replacing the glass screen
USD$1 = SGD$1.44
Replacement Touch Screen on eBay:
http://cgi.ebay.ca/LCD-Touch-Screen...00621QQptZPDAQ5fAccessoriesQQsalenotsupported
Replacement LCD:
http://cgi.ebay.ca/LCD-Screen-Displ...64967QQptZPDAQ5fAccessoriesQQsalenotsupported
I think the screen in http://cgi.ebay.ca/LCD-Screen-Displ...ccessoriesQQsalenotsupported#ebayphotohosting is not for Rhodium.
Regards.
HerrDarkShadow said:
Replacement Touch Screen on eBay:
http://cgi.ebay.ca/LCD-Touch-Screen...00621QQptZPDAQ5fAccessoriesQQsalenotsupported
Replacement LCD:
http://cgi.ebay.ca/LCD-Screen-Displ...64967QQptZPDAQ5fAccessoriesQQsalenotsupported
Click to expand...
Click to collapse
Hi all,
I know there are many threads about the yellow tint problem on the XS, but, is anyone else finding it very hard to get a replacement from Sony because of this issue?
I've been waiting for well over a month now because they keep saying they have no displays or replacement units!
I bought an official Italian product from one of the biggest retail chains in Italy.
This is just not acceptible from Sony imho, I'm seriously thinking of selling my XS and getting something else..
Please share any bad experiences..
P.s. The yellow tint is now starting to turn brown!
Well, what will you get instead? A One X? Which has dead pixel issues, flickering screen issues, screen gap issues, etc?
I think Sony is being really careful with the replacement screens - this involves extra QA that slows it down.
I would not want to be the person in charge of the first screen QA...
Honestly I don't know what I'd get to replace it, but last time I had on official product from my country and needed warranty from Samsung they replaced it same day because they didn't have spare parts (Faulty SGS2).
I'm just annoyed about the aftersales, I have no problem with the XS (a part from the screen, obviuosly).
I paid premium for my XS and I expect to get treated accordingly!
I worked for years in the aftersales department of a large company and if we didn't have parts we'd replace the entire unit, the most important thing was keeping the customers happy. All Sony has said is "next week" followed by "next week" the week after and so on.
adam1000rr said:
Honestly I don't know what I'd get to replace it, but last time I had on official product from my country and needed warranty from Samsung they replaced it same day because they didn't have spare parts (Faulty SGS2).
I'm just annoyed about the aftersales, I have no problem with the XS (a part from the screen, obviuosly).
I paid premium for my XS and I expect to get treated accordingly!
I worked for years in the aftersales department of a large company and if we didn't have parts we'd replace the entire unit, the most important thing was keeping the customers happy. All Sony has said is "next week" followed by "next week" the week after and so on.
Click to expand...
Click to collapse
maybe ring them back and tell them you want your phone back repaired or a new one within a time limit ( say a week for example) or you are going to trading standards, citizens advice etc, I'm not sure what these are called in Italy but I assume you have similar
adam1000rr said:
Honestly I don't know what I'd get to replace it, but last time I had on official product from my country and needed warranty from Samsung they replaced it same day because they didn't have spare parts (Faulty SGS2).
I'm just annoyed about the aftersales, I have no problem with the XS (a part from the screen, obviuosly).
I paid premium for my XS and I expect to get treated accordingly!
I worked for years in the aftersales department of a large company and if we didn't have parts we'd replace the entire unit, the most important thing was keeping the customers happy. All Sony has said is "next week" followed by "next week" the week after and so on.
Click to expand...
Click to collapse
I have been told pretty much the same. I was told only yesterday that the remaining component they are waiting for will arrive tommorrow, and now I have just found out that it wont arrive till Monday. Phone has been at service centre since 26th April.
I first contacted Sony on the 11th of April, I'm still waiting..
It's weird that you have to do everything via Sony when you bought it a a retail store.
AFAIK the retailstore has to "fix" your problem.
I could get a replacement pretty easily, they even came to my house and replaced the phone at my front door.
That's true within the 1st 15 days from purchase (in Italy), my yellow tint appeared a couple of days later..
Today I got responce from Sony Mobile of Greece, they told me that they are waiting for the replacement screen from start of July!!!!! WTF??? maybe they are trying to short out the problem and manufacturing new parts with different construction methods...(!)
I just got mad today... two more months??? And the bad thing is that now that the weather is hot and my phone reaches 47°C the tint is worse than ever!!!! Screw me Sony!!
reptile64 said:
Today I got responce from Sony Mobile of Greece, they told me that they are waiting for the replacement screen from start of July!!!!! WTF??? maybe they are trying to short out the problem and manufacturing new parts with different construction methods...(!)
I just got mad today... two more months??? And the bad thing is that now that the weather is hot and my phone reaches 47°C the tint is worse than ever!!!! Screw me Sony!!
Click to expand...
Click to collapse
If we should screw every manufacture that has problems with bad phones, you would be without a phone...
no manufacture is faultless
I got a call from the Sony service center on Friday and thought "finally"!
Only to find out seconds later that they have received only the black displays...
I told the guy that my problem was with the display so he informed me the display is actually attached to the outer shell so I have to wait for white parts to arrive..
Seems like a bad solution to me from the start.
What happens if i damage the plastic by dropping my phone? Do I have to get a new display too to replace it? WTF?
T-Mobile in the UK replaced mine for a new one with no hassle, very good service.
This is what I usually do when the situation requires a very long wait. Go back to the service center during peak hour, make sure that many people is around, pretend to be very frustrated and raise your voice almost to the point of shouting. Demand to see a more senior staff like the manager and keep your voice up and refuse to leave until you get a satisfactory response. Make sure that everyone is listening.....demand for a refund!!! ( so you can buy another xperia s). They can do it but only to a very unhappy customer. Also mention your friend is in the press. That will force them to exchange your phone one for one! It usually works for me. ( you might need to write your script and memorize it). Good luck!
I got a replacement in 7 days... My replacement got approved in 3 days... Took4 days for processing and despatch
Sent from my LT26i using xda premium
milton.bain said:
I got a replacement in 7 days... My replacement got approved in 3 days... Took4 days for processing and despatch
Sent from my LT26i using xda premium
Click to expand...
Click to collapse
replacement of what?? is only the screen or phone replacement?
lost.dark said:
replacement of what?? is only the screen or phone replacement?
Click to expand...
Click to collapse
The phone itself. So the guys told me preserve the job sheet as our has new imei no.
Sent from my LT26i using xda premium
i sent my xperia s white to the german sony service partner. it took about one month (4 1/2 weeks) until i got my device back. My story in short words:
- sent to service because of the yellow tint issue. Also wanted a refurbishment of the cover. Both, Sony and the Service Company told me that this is no problem and won't take longer than usual (3 business days).
- after first week I got a call. Refurbishment not possible. I would have to pay als the display exchange or I have to send it to them for one more time to do this. The Sony processes won't allow such a combination. The costs would be around 180€. I decided to not do a refurbishment. Just the display exchange.
- after second week they found out, that have no more exchange parts. I don't know why it took one or two weeks to order new spare parts.
- after third week they told me that they are not able to repair it, because they dont get any spare parts.
- i just had the device for a few days and then it was 70€ cheaper already. I got very angry because they wanted to send it back without any repair done. No display exchange, no refurbishment.
- It took me a lot of mails and a lot of calls until they changed their mind and in the fourth week they exchanged my display and cover (its now black) and after one month (4 1/2 weeks) i got finally my device back. Before I had it only 2 weeks and the device was 70€ cheaper after that time.
It seems that I am not the only one in Germany. Other people did get their devices back without any repair after they have already waited for a minimum of 2 weeks
Thanks for sharing this!
I pretty much had the same problem in Germany.
the service center received my phone on april 27, TODAY (may 23) I read that the phone has been repaired and been handed over to shipping.
Almost 4 weeks is not acceptable, I think, but I dont think we can do anything about it.
I shouldnt have sent it in for repair, I should have demanded a new phone...
Lesson learned
I used to manage a service center for another large company, and if we didn't have spare parts we'd exchange the product completely, seems like common sense to me..
Getting people to wait over a month is not gonna make them happy, especially if they paid 500€ for a brand new phone!
Inviato dal mio LG-P970 con Tapatalk 2
adam1000rr said:
All Sony has said is "next week" followed by "next week" the week after and so on.
Click to expand...
Click to collapse
I sent my unit in for repairs. After two weeks, the didn't repair it but gave me a new unit. no more yellow tint.
However, I have heard many stories like yours from many brands in Italy.
If less than 10 days have passed, ask for "diritto di recesso".
(Next time get the car and come buy a new phone in Lugano, most of the times it's cheaper).
well in new delhi this is available for 25k without warranty ..... grey market like maybe... do u people recommend this at this price?
actually last 3 smartphones i owned i never used warranty ....maximum that happens is breaking of display or body ...tat is a warranty void condition ...so this time i am taking a chance going for without warranty product....
other options:
galaxy nexus rs. 22500
samsung galaxy s 3 rs. 33000
htc one x rs 30000 or so (not sure bout this one)
iphone 4s rs. 35000
opinions please.... thanks in advance
my budget is around 25k to 27k
The retail price of the Sony Xperia S is around 32k. I say you try to bargain a little bit, im pretty sure you can get it reduced a bit more, but if you don't mind go for it
Source: http://articles.economictimes.india...18682_1_mobile-bravia-ghz-qualcomm-smartphone
I got mine for 23k and I must say it is worth every buck even at 30k. But at 23k, it's a steal and there can be no better phone at this price
Sent from my wonderful Xperia S
nikhiltanwar said:
well in new delhi this is available for 25k without warranty ..... grey market like maybe... do u people recommend this at this price?
actually last 3 smartphones i owned i never used warranty ....maximum that happens is breaking of display or body ...tat is a warranty void condition ...so this time i am taking a chance going for without warranty product....
other options:
galaxy nexus rs. 22500
samsung galaxy s 3 rs. 33000
htc one x rs 30000 or so (not sure bout this one)
iphone 4s rs. 35000
opinions please.... thanks in advance
my budget is around 25k to 27k
Click to expand...
Click to collapse
Check eBay price for xperia S it is available for 28k on deals with warranty
http://www.ebay.in/itm/ws/eBayISAPI.dll?ViewItem&item=140763985619
Sent from my LT26i using xda premium
a4rocks said:
I got mine for 23k and I must say it is worth every buck even at 30k. But at 23k, it's a steal and there can be no better phone at this price
Sent from my wonderful Xperia S
Click to expand...
Click to collapse
23k? how? second hand or grey market...
well i want to ask if there are many problems with this phone or this is a solid one without any problem? well grey market does nothing it just gives u phone at around 5k less than market price... if this phone has no issues i will buy it but if there are problems for which i have to go to service center then i have to think.
Check the built no before you buying so that you can avoid off going to service centers..
Sent from my MT11i using XDA
nikhiltanwar said:
well in new delhi this is available for 25k without warranty ..... grey market like maybe... do u people recommend this at this price?
actually last 3 smartphones i owned i never used warranty ....maximum that happens is breaking of display or body ...tat is a warranty void condition ...so this time i am taking a chance going for without warranty product....
other options:
galaxy nexus rs. 22500
samsung galaxy s 3 rs. 33000
htc one x rs 30000 or so (not sure bout this one)
iphone 4s rs. 35000
opinions please.... thanks in advance
my budget is around 25k to 27k
Click to expand...
Click to collapse
I would not recommend u to buy any smartphone (at that price) without warranty. I can assure u that SXS is totally worth its price (i got it for 30k).
Anyhow, if u still wanna buy from grey.. then do check its batch no/build no (like AAAC/ABAB) as some initial batches suffer yellow patch/tint issue. I've had mine (ABAB) for 2 months, no yellow tint or any other issues so far!
About the list you have.. all phones are good, it all depends on what feature u like more in a smartphone! Good luck
Buy a second hand one. I got one only used 5 days and in an impeccable condition except the seal. I even got warranty. Look in Quickr or OLX. You might find some steals there
Sent from my wonderful Xperia S
Hi
Its pretty good price i got mine here for 430 euro which will be around 30k in INR
Its a good price ..
My phone is having some weird issue and I am trying everything to fix it. I have had it about a month and this issue randomly came up while listening to music. I have got it to start up normal once or twice but for now it turns on works fine but now wifi and no sim card for a couple of seconds. No wallpaper will be shown and it will reboot over and over again. Has anyone ever sent there phone back to sony and how does that work?
My Z Ultra had issues with the signal. I realized that after about a week. And it took me another couple of weeks to find time to take it to the Sony Service Center here in Bangalore, India. They said they will update firmware first to check. They called me after 4 days and found to my surprise they had replaced with a new Mobile.
So don't worry, go over to the nearest Sony Service Center and they will do what they can. My 2 cents.
smaiitm said:
My Z Ultra had issues with the signal. I realized that after about a week. And it took me another couple of weeks to find time to take it to the Sony Service Center here in Bangalore, India. They said they will update firmware first to check. They called me after 4 days and found to my surprise they had replaced with a new Mobile.
So don't worry, go over to the nearest Sony Service Center and they will do what they can. My 2 cents.
Click to expand...
Click to collapse
Thank you very much!
Had to send my C6833 in cuz the screen cracked and I don't know how it happened! I was at the Bears/Giants game a while back and I used it to take a few pictures at the 2 minute warning. Decided to leave at 30 seconds remaining. Ended up getting split up from a buddy, so I opened the flip case and noticed I had three big cracks in the screen, rendering it COMPLETELY USELESS! Ordered a replacement screen on eBay from some retailer in California, only to receive an Xperia Z screen. The retailer told me that if it wasn't the right one, there's nothing they can do for me. Argued via email for about two hours to convince them to waive the restocking fee and sent it back. Ended up sending the phone to Sony and when they looked up my IMEI number, they told me it was manufactured in Singapore (warranty doesn't cover cracks either). It's been three weeks since I shipped it to them and they don't have any news on my phone til it gets fixed. In the meantime, I'm stuck using my lousy old Archos 80 G9, which likes to restart randomly all the time. #FirstWorldProblems
Sent from my ARCHOS 80G9 using Tapatalk 4
Used my Ultra (C6802) for a week after I bought it and the screen went blank during charging
Thought it was the screen of death bug, did a hard reset and the phone wont turn on at all
Sent the phone to sony for repairs and was told that my Ultra needs to change the whole motherboard
Got it back after a month and everything seems to be okay so far
Hope they sealed it back properly
** UPDATE ** 11/27 Received an email from Sony today (after not hearing anything for a month) and apparently, it's gonna cost me $355 plus tax to replace the front touch screen.
Sent from my ARCHOS 80G9 using Tapatalk 4
All this bad news I don't like. I am using my galaxy s2 because the mini pro was not the newer mini pro like i thought it was when I bought it. I am having withdraws haha.
You want bad news? Let me get @hamdogg
This Friday it will be 5 weeks since I sent mine in for repair!! and all that was wrong was the LED charge indicator.
SHUT THE.... FRONT DOOR!
hamdogg said:
This Friday it will be 5 weeks since I sent mine in for repair!! and all that was wrong was the LED charge indicator.
SHUT THE.... FRONT DOOR!
Click to expand...
Click to collapse
I am gonna think positive.
hamdogg said:
This Friday it will be 5 weeks since I sent mine in for repair!! and all that was wrong was the LED charge indicator.
SHUT THE.... FRONT DOOR!
Click to expand...
Click to collapse
Excellent. The response i was looking for
IAmBrock said:
I am gonna think positive.
Click to expand...
Click to collapse
Give me 5 seconds.. I'll be right back.
EDIT: Alright @IAmBrock. I'm back (not that you even noticed!), and i'm bored so i contacted Sony. I'm assuming you're in the US since you've owned a My Touch 4G (real detective work there!), so i got told that Sony has a Sony Mobile service center in Laredo, Texas. It takes up to 14 days to get something repaired (and shipped back to you) IF you have the US or Canadian model. Apparently it's not that easy if you have the international version. Don't ask me why, but my guess is warranty and all that
EDIT 2: More info, since i'm already at it:
Laredo Customer Satisfaction Center
Sony Electronics Inc.
11302 Eastpoint Drive
Buidling B, Suite C
Laredo, Texas 78045
Voice: 866-357-6230; Option 3
FAX: 956-728-2109
Got serious singnal problems.
will need to take my c6833 in
Should i unroot first?
this is a big problem for me since i have the latest firmware,
so if i unroot, i wont be able to root again :crying:
LordManhattan said:
Excellent. The response i was looking for
Give me 5 seconds.. I'll be right back.
EDIT: Alright @IAmBrock. I'm back (not that you even noticed!), and i'm bored so i contacted Sony. I'm assuming you're in the US since you've owned a My Touch 4G (real detective work there!), so i got told that Sony has a Sony Mobile service center in Laredo, Texas. It takes up to 14 days to get something repaired (and shipped back to you) IF you have the US or Canadian model. Apparently it's not that easy if you have the international version. Don't ask me why, but my guess is warranty and all that
EDIT 2: More info, since i'm already at it:
Laredo Customer Satisfaction Center
Sony Electronics Inc.
11302 Eastpoint Drive
Buidling B, Suite C
Laredo, Texas 78045
Voice: 866-357-6230; Option 3
FAX: 956-728-2109
Click to expand...
Click to collapse
I think I have international version but it has been shipped to texas. I hopping it will only take 14 days but I think the lady said since it was manufactured in Singapore that it would take a fairly long time seeing they have to get the parts imported. I hope it will be here before christmas time actually way before. I miss my phone so bad that I have wasted 99.99 on an xperia mini pro from 2010 and 40$ on an HP veer from 2011. Don't ask me why. I just want my phone back so bad and going back to the samsung galaxy s2 is making it worse. It feels horrible now and I think it is having troubling holding a charge even though I just bought a new battery for it seeing my mom is using it now. Sony Xperia Z Ultra may not have the best battery but it is way better than my s2 before and after it stopped holding a charge. Thanks for contacting sony for me. It means a lot.
So far 3 weeks
After using my 6833 for 1 month lost control of the screen. It was working but it was doing what it wanted. Hard resets and on the phone to Sony didn't help. Sent the phone for repair 3 weeks ago. Every other day i call them and they say that the phone is UK version and that is why it take so much time to repair it here in Canada. They are waiting for some part. Wouldn't say about which one. No time reference for repair for non Canadian version. Theoretically it can take years. They wouldn't send replacement.
Honestly guys, i wanted bigger phone after my n7000 and note 3 wasn't big enough. Had huge hopes for Ultra. Now i deeply regret moving from samy to sony. May be i was just unlucky that my sony got broken BUT..... I spent 850 bucks on it when it just came out. Camera is ****! Software and xda development is poorer than samsung. And sony service is so bad. They should have sent replacement for me if they can't fix it fast.
Sony - big disappointment!
Next phone - back to Samsung.
andrew maliar said:
After using my 6833 for 1 month lost control of the screen. It was working but it was doing what it wanted. Hard resets and on the phone to Sony didn't help. Sent the phone for repair 3 weeks ago. Every other day i call them and they say that the phone is UK version and that is why it take so much time to repair it here in Canada. They are waiting for some part. Wouldn't say about which one. No time reference for repair for non Canadian version. Theoretically it can take years. They wouldn't send replacement.
Honestly guys, i wanted bigger phone after my n7000 and note 3 wasn't big enough. Had huge hopes for Ultra. Now i deeply regret moving from samy to sony. May be i was just unlucky that my sony got broken BUT..... I spent 850 bucks on it when it just came out. Camera is ****! Software and xda development is poorer than samsung. And sony service is so bad. They should have sent replacement for me if they can't fix it fast.
Sony - big disappointment!
Next phone - back to Samsung.
Click to expand...
Click to collapse
1. You send a device that you've purchased from another country to a local(?) service center and expect it to be a quick fix (hint: warranty)
2. You've been unlucky. Go ahead and search the forum. You won't find another person with this issue.
3. You can't compare the Ultra with a Note. The Ultra is a niche device, so you can't expect millions of people to buy it; and therefore the lack of activity in the dev section (compared to the Samsung section)
4. Sony may have poor service, but don't tell me that Samsung is any better:
"Samsung tells customer to shut up about Galaxy S4 fire and they’ll swap his burnt phone"
And let's not forget the other S4 that went up in flames yesterday, and the S3 that exploded.. Oh wait, another S4 caught fire today! But wait, there's more! Faulty battery (S4)? S4s that won't charge? An S4 that melted over night? The S4 Active isn't waterproof?
And i'll stop here - right after this one where an S4 caught fire and took the owners apartment down with it
Samsung is sure making quality devices! I'd rather have a display defect than burning to death. That's just me though.
You are right, ive been just unlucky with my ultra. I just expected too much for the 850 bucks phone. Still don't understand what is the problem with the phone which i bought from the UK unlocked and with worldwide warranty. Why it should be a problem to repair it in any different country where Sony is in business? It took 3 days for the phone to be shipped to me when i bought it and it is taking 3 weeks (so far) for some part to be shipped). I treat myself with the new phone every year and loosing it for month or two it's a big deal for me. I have to use my wife's nexus 4 with that tiny screen now. Do you feel my pain?
About Samsung. Im sure they have some issues too but I didn't have any with my n7000 for 2 years. but it's just my personal experience.
LordManhattan said:
1. You send a device that you've purchased from another country to a local(?) service center and expect it to be a quick fix (hint: warranty)
2. You've been unlucky. Go ahead and search the forum. You won't find another person with this issue.
3. You can't compare the Ultra with a Note. The Ultra is a niche device, so you can't expect millions of people to buy it; and therefore the lack of activity in the dev section (compared to the Samsung section)
4. Sony may have poor service, but don't tell me that Samsung is any better:
"Samsung tells customer to shut up about Galaxy S4 fire and they’ll swap his burnt phone"
And let's not forget the other S4 that went up in flames yesterday, and the S3 that exploded.. Oh wait, another S4 caught fire today! But wait, there's more! Faulty battery (S4)? S4s that won't charge? An S4 that melted over night? The S4 Active isn't waterproof?
And i'll stop here - right after this one where an S4 caught fire and took the owners apartment down with it
Samsung is sure making quality devices! I'd rather have a display defect than burning to death. That's just me though.
Click to expand...
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andrew maliar said:
You are right, ive been just unlucky with my ultra. I just expected too much for the 850 bucks phone. Still don't understand what is the problem with the phone which i bought from the UK unlocked and with worldwide warranty. Why it should be a problem to repair it in any different country where Sony is in business? It took 3 days for the phone to be shipped to me when i bought it and it is taking 3 weeks (so far) for some part to be shipped). I treat myself with the new phone every year and loosing it for month or two it's a big deal for me. I have to use my wife's nexus 4 with that tiny screen now. Do you feel my pain?
About Samsung. Im sure they have some issues too but I didn't have any with my n7000 for 2 years. but it's just my personal experience.
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Sure, i still have my N7000, and i've never had any issues with it, but i've never had any issues with my Ultra either. It's a lottery when we buy electronics. I can't see why they should use that much time on fixing it (you do have warranty), but i guess it's just some corporate bureaucracy **** their doing. The longest i had to wait was when i had the HTC Touch back in 2007. It took them 7 weeks to swap the motherboard.
[Queen OTE=LordManhattan;48319629]Sure, i still have my N7000, and i've never had any issues with it, but i've never had any issues with my Ultra either. It's a
when we buy electronics. I can't see why they should use that much time on fixing it (you do have warranty), but i guess it's just some corporate bureaucracy **** their doing. The longest i had to wait was when i had the HTC Touch back in 2007. It took them 7 weeks to swap the motherboard.[/QUOTE]
I agree. You can be unlucky with any electronics.
If i bought some average phone for 200 bucks or so i may be expect average customer (warranty) service.
But if you buy one of the most expensive phone in the World you might wanna know if something goes wrong with it it will be done very fast or exchanged for new one.
I know it's different story but when my Samsung monitor got broken after 24 months of use (i had 36 month warranty from manufacturer. Not insurance) . They didn't even checked the monitor. The delivery guy came, brought refurbished working one and took my broken one away. End of story. I liked it a lot! It was in UK though.
megadp said:
** UPDATE ** 11/27 Received an email from Sony today (after not hearing anything for a month) and apparently, it's gonna cost me $355 plus tax to replace the front touch screen.
Sent from my ARCHOS 80G9 using Tapatalk 4
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I had same problem too , But the 3 party repair it $200 only then happy to use again .
They are sending me a replacement phone. I hope it is the right one with lte.... They are sending me the american version will there be much of a difference?
Has anybody heard anything about preordering this in the US market?
I was going to get a Z3 Tablet Compact at the end of this month, but, if the price rumors are true, the Z4 Tablet will have a release price about the same to $50 more than the Z3TC is currently selling for. Why spend full price on a tablet when the next model comes out in a couple/few months for about the same price and has much better specs (or being able to get the current model at a reduced price when this releases)?
I have been searching for the this for the last month. As far as I can tell the US has to wait till July.
Price isnt the decision factor here, you need to consider the size you want. I had the xperia z2 tablet (10 inch screen) and it was too overwhelming, it was heavy and big. Though it was pleasing to the eyes i find it difficult to carry it around. Just few days ago, i sold it and purchased the Z3TC.
in the end, its really your choice, 10 inch tablets are just not for everyone.
Any update?
I just ordered an unlocked one on eBay from Taiwan. Should be in by the middle of the month.
How much was it?
kookahdoo said:
How much was it?
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$700 for the Wifi Version, No dock. I am still curious on when it is supposed to ship out in the US.
johnmayfieldjr said:
$700 for the Wifi Version, No dock. I am still curious on when it is supposed to ship out in the US.
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Please let us know when/how it comes in. I saw a few on eBay from Taiwan and was leery about the low feedback count.
Don't waste your time and risk your money on eBay. Expansys is already selling the LTE version for $700 including shipping. For another $35, they'll extend the warranty they provide from six to 18 months. (With their warranty, if Sony USA refuses to cover the device, Expansys will return it to the country from which it came, handle the warranty repair for you, and then return it to the USA once more.)
http://www.expansys-usa.com/sony-xperia-z4-tablet-lte-sgp771-black-unlocked-32gb-278961/
http://www.expansys-usa.com/sony-xperia-z4-tablet-lte-sgp771-white-unlocked-32gb-278962/
I've bought my last three phones from them, and have had a great experience every time. Other than as a customer, I have no relationship with them:
knoxploration said:
Don't waste your time and risk your money on eBay. Expansys is already selling the LTE version for $700 including shipping. For another $35, they'll extend the warranty they provide from six to 18 months. (With their warranty, if Sony USA refuses to cover the device, Expansys will return it to the country from which it came, handle the warranty repair for you, and then return it to the USA once more.)
http://www.expansys-usa.com/sony-xperia-z4-tablet-lte-sgp771-black-unlocked-32gb-278961/
http://www.expansys-usa.com/sony-xperia-z4-tablet-lte-sgp771-white-unlocked-32gb-278962/
I've bought my last three phones from them, and have had a great experience every time. Other than as a customer, I have no relationship with them:
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Dang where were you a week ago!?!? lol if things don't turn out well with eBay I'll get one from here. Thanks
kookahdoo said:
Please let us know when/how it comes in. I saw a few on eBay from Taiwan and was leery about the low feedback count.
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I got the tablet in yesterday and I love it. The battery and display is fantastic. I took notes on LectureNotes, at full brightness and recorded for 3 and a half hours and still had 75%. My only major issue is the remote play (main reason I got the tablet). It seems that it runs once after the initial setup. If I restart the device it gives me error code 88001003 and exits the app. I think it occurs because the tablet is unlocked. Huge bummer and I'm thinking about returning it and waiting for it to come in the US at the end of the month.
Edit: I removed SuperSU and everything is okay now. Unlocked was not the issue.
johnmayfieldjr said:
I got the tablet in yesterday and I love it. The battery and display is fantastic. I took notes on LectureNotes, at full brightness and recorded for 3 and a half hours and still had 75%. My only major issue is the remote play (main reason I got the tablet). It seems that it runs once after the initial setup. If I restart the device it gives me error code 88001003 and exits the app. I think it occurs because the tablet is unlocked. Huge bummer and I'm thinking about returning it and waiting for it to come in the US at the end of the month.
Edit: I removed SuperSU and everything is okay now. Unlocked was not the issue.
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Good to hear it. Just patiently waiting for mine