Hi, i have a new Amazfit 2 Stratos with official international firmware US FW (2.3.2.7) and noticed cases where the battery would rapidly drain within hours, for example I would go to sleep with 60% battery and 6-7 hours later it would be on 5%...
I then noticed that if i reset the device, the rapid battery drain would stop, for example i noticed a rapid drain of 10 % an hour, so i reset the device and it stopped draining the battery...
Which made me think there is a stuck process or some firmware issue that keeps draining the battery, and I now reset my device every morning which makes it lasts days.
Anyone else noticing battery drain issues?
Having the same issue. What watch face are you using? I'm trying to narrow down the issue.
I've noticed the same after converting from Chinese to US. I'm thinking it might be caused by WiFi (or something using it) as it didn't start happening until I added my network.
...
try to install Task Manager and you can kill some processes which are maybe draining your battery. I use it as i have plenty of apps there.
I found the cause - the data sync. Each time you access the app on your phone, it syncs the data.
When you disable the wifi/data connection on your cell and access the app (while watch is paired), it tries to sync and fails. Problem is that it seems to be stuck in a loop until data connection is available and by then the battery depletes rapidly.
Solution - don't access the app while there is no connection in your phone to wifi/data.
Not sure if this is the only case when the watch syncs data - it might be syncing it automatically each day at a specific time - will post more info if i find out.
I also don't know if this bug is caused by the new firmware or not because i received the watch only last week and immediately updated to the new version based on the notification in the app.
It seems there is also a difference in battery use when using different watch faces. For example, I've observed that a watch face with no temperature will consume less battery than with a watch face with a temperature reading.
Anyone with similar experience?
I've bought an Amazfit Pace that sufered from same issue, te battery starts to drain all the way down in a couple of hours, so i returned it and decided to buy the Stratos, and guess what?
I have exact the same issue.
Tryed some things and i think the cause is related with smartphone bluetooth, in my case OnePlus 5T bluetooth.
If i desconnect smartphone bluethoot it stops draining, if i put it on again it starts draining again, if restart smartphone it stays good until it happen again next day or so.
Problem with battery discharge Amazfit 2
Hi, I also have a battery discharge problem. The watch battery will start to discharge quickly when I turn on the amazfit application on my phone. When the phone is restarted and I do not go to the Amazfit application, the watch connects everything works and the flashlight is ok, I turn on the application amazfit and the torch goes down. Tonight I put the plane on the phone and plugged in only the bluetooth and my watch was discharged in the morning. The red bar at the bottom of the amazfit app only appears when I'm not connected to the internet, I'm connected all the time. I have amazfit 2 China, recorded by Rom 2.0.14.0, Amazfit Watch 3.0.0 and HUAWEI Mate 10 lite
So it has exactly the same bug as the first one... (and I have it on my wrist). Well time to go back to regular (but expensive for nothing) watches
You may want to check this post/thread:
https://forum.xda-developers.com/sm...ain-issues-t3636166/post76189539#post76189539
Basically what usually cause these problems are wither data sync issues or a problem with Bluetooth/WiFi.
paulomodesto said:
I've bought an Amazfit Pace that sufered from same issue, te battery starts to drain all the way down in a couple of hours, so i returned it and decided to buy the Stratos, and guess what?
I have exact the same issue.
Tryed some things and i think the cause is related with smartphone bluetooth, in my case OnePlus 5T bluetooth.
If i desconnect smartphone bluethoot it stops draining, if i put it on again it starts draining again, if restart smartphone it stays good until it happen again next day or so.
Click to expand...
Click to collapse
I noticed the same issue with my pace on my OP5 after à phone update. Tried to reset, pair un pair still the same.
Issue was removed after oxygenos 5.1.0 but immediately back after last oxos 5.1.1
To move on I paires the watch to my xiaomi mi5 on global stable rom Android 7, all is fine.
Seems many phones are bt broken with oreo.
Envoyé de mon ONEPLUS A5000 en utilisant Tapatalk
I think too, that this is some sync related issue. If I check the watch data in the Amazfit app, then the watch starts to drain with 2-3% per hour. However if I exit the app and turn off Bluetooth on the phone till the notification icon and the watch show disconnected and then turn back BT to get the watch connected again, the battery consumption goes back to normal.
Opening the app again starts the battery drain issue again.
I wrote it already in another thread here, I own an Amazfit Pace, of course with battery drain issues. So I tested a bit. When the phoneapp is syncing it shows an information field at the bottom, this field becomes green when finished. But a few seconds later another datasync is made, not shown in the app but indicated by network speedmeter in androids statusbar. I think weather is syncing there but if you aren't aware of this and close the phoneapp before this second sync is finished, the watch runs into battery drain.
Since I wait 10 seconds after the app shows the green sync complete field I never had drain issues again.
amazfit watch app
I have the opposite problem. My phone battery drains like crazy. I have the Stratos for 2 days /int. version/. It works great, battery life is excellent. I suspect the Amazfit Watch App /Android/ is the culprit. I have to charge my phone 2-3 times daily??!
I think my Stratos worked fine until I activated the 'continuous HR' feature (and switched it off again). Before that, it would easily last for 5 days on a full charge. But I also get these fast drains now.
I restarted the watch a couple of times, let's see if this did it.
I've had the same issue a while ago (also after testing the continuous HR feature), and there I really had to reset the watch and reboot 3 times to get it back to normal again.
nickyzweb said:
I have the opposite problem. My phone battery drains like crazy. I have the Stratos for 2 days /int. version/. It works great, battery life is excellent. I suspect the Amazfit Watch App /Android/ is the culprit. I have to charge my phone 2-3 times daily??!
Click to expand...
Click to collapse
Something is breaking the Bluetooth connection between phone and watch, the most common cases are WiFi interferences (test with phone in Airplane mode and only BT on and see if battery usage is OK on phone) or corrupted data when syncing to the cloud (open Amazfit app and check if syncing is OK - you should see a green bar at the bottom -, you may need to unpair - it will delete all data on watch - then pair again and answer NO when it asks to restore old data).
Indeed seems bt is corrupted. When draining occurs, even if I switch off the bt from the phone, the icon on the watch says it is still connected. Again for me this does not occur on nougat, only when pairing with oreo device.
lfom said:
Something is breaking the Bluetooth connection between phone and watch, the most common cases are WiFi interferences (test with phone in Airplane mode and only BT on and see if battery usage is OK on phone) or corrupted data when syncing to the cloud (open Amazfit app and check if syncing is OK - you should see a green bar at the bottom -, you may need to unpair - it will delete all data on watch - then pair again and answer NO when it asks to restore old data).
Click to expand...
Click to collapse
Envoyé de mon ONEPLUS A5000 en utilisant Tapatalk
I also have battery drain problem. Every setting is swithed off, no connection to the phone but in activity mode (cycling) I get 1h 30m of battery life.
Mihakol said:
I also have battery drain problem. Every setting is swithed off, no connection to the phone but in activity mode (cycling) I get 1h 30m of battery life.
Click to expand...
Click to collapse
Did you find a solution or did you send back the watch ?
so until how do not know what is the culprit?
mine one can last one day......
My Pace started to baaadly delay notifications It started about 2-3 weeks ago, it's irregular, about 1/3 notifications does not goes in-time. Delay is sometimes 10sec, sometimes 40 seconds or even a few minutes! The most annoying thing is that sometimes I have a call (not notified on Pace), I pickup, end it in 20 seconds, put my mobile on desk and...bam! - notification on Pace pops out. Very annoying.
I did a factory reset after WOS installed, nothing helped. I enabled screen-on if notification arrived on mobile, still no-go. Do you have any idea what's wrong with my setup?
I'm using Huawei Mate 9 EMUI 5 Nougat, Watch App v2.3.0/v2.3.2, Amazfit Pacefied rel 39 (v1.2.51) and WOS 2.6.0.12
You've asked for an idea, so: turn off Wi-Fi on your phone, and observe if it gets better.
lfom said:
You've asked for an idea, so: turn off Wi-Fi on your phone, and observe if it gets better.
Click to expand...
Click to collapse
Thanks for tips, but unfortunately does not help at all :/ It looks like watch app service is delayed somehow....
Are you sure that Amazfit app is not being killed while it's in background? Some phones have strict settings that would kill non system apps in background to save battery, even disable Bluetooth. Unless the watch has a Bluetooth problem, the culprit is the phone. Can you pair the watch to other phone for tests? Did you change anything on your phone at the time the notifications started to lag?
Hello I am facing the same problem. My phone is the Huawei nova with android nougat and emui 5
Hello,
in Germany, last night clocks were adjusted at 3:00am to 2:00am due to dayliht saving. My Android phone switched the time instantly, my Amazfit BIP ignored it, even at 11 am, the time was still faulty, syncing with the Mi Fit app didn't help. The only thing that helped was to unbind and rebind the BIP to the phone
This is really a pitty, I wonder how often at all the BIP does syncronize at all, and why the people developing this piece of software are so ignorant not to implement the most obvious use-cases.
Any tips and hints how the time sync behaviour can be improved? Thanks!
Turn off and then on the Bluetooth. That's all. Works every time. I travel a lot and that's what I do to sync the time when I change timezones.
Sent from my Huawei P9 using Tapatalk Pro
A lot Xiaomi/Amazfit Products (Miband, Bip, Cor etc) has to connect one time to mifit after time change to get the right time again! I use mifit since a few years now and i‘ve never a problem with the time change!
I tried reconnecting bluetooth as well as syncing in the MiFit App, both did not help. Only unpairing and repairing solved the issue Even if these two did work, it is a shame that things like that do not work automatically out of the box...
Hello, i have same issue. Just turn off and on your bip and it solve the problem.
Restart the phone
I had same issue today and restarting the phone connected to my BIP solved the issue instantly. Hope it helps!!
4 years later and my brand new Amazfit Band 7 ignores daylight saving even after a full shutdown. Disappointing indeed because (almost) all my devices, clocks, watches use either DCF or NTP to avoid this issue in the first place.
I' ve just recently bought redmi note 9 pro. My amazfit watch is t-rex. Since then every time I turn on my redmi , I have to enable gps, in order to connect the t-rex with zepp app, otherwise it doesn't connect. The message that appears is in the screenshot
Same with Amazfit Bip
Had same issue with my Amazfit Bip initially when the app was released. After about a dozen connects it now allows me to sync with bluetooth only however the initial sync only loads steps counts, I have to close app fully and reload to get it to sync any sleep data.
Weird!
I simply uninstalled the app. It has become pretty useless.
DarthJabba9 said:
I simply uninstalled the app. It has become pretty useless.
Click to expand...
Click to collapse
But if I do this I wont be able to connect my t-rex with the phone any more.
SACS73 said:
But if I do this I wont be able to connect my t-rex with the phone any more.
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Click to collapse
True. For me, it was nothing lost, because nothing I did (other than uninstalling it and then installing it again - every time) would make it connect. It was working perfectly fine before it became zepp.
Okay, so I got this error a few times now and I'm wondering if anyone is facing this issue. Basically, what happens, I get a notification that goes something like this (not exactly):
"Unable to sync data to the device. Please update the app to the latest version and try again"
An icon is also presented, it's a phone that shows a little upward pointing arrow
This is more like a system message on the watch (I can dismiss it on the watch screen) so it's not really a notification from the phone but more like something that the watch sends to the screen internally. Kind of..? I'm not sure about that.
And after that, the screen is stuck. More precisely, the timeout never happens. I can operate the watch, go to the menu, do everything I did before so it does not freeze. But my timeout is set to 7 secs but after that nothing happens. If I press the red button and "close" the watch manually, the screen turns off. But if I get a notification, lift my wrist or turn the screen on with the red button the screen is stuck again in "always-on" mode.
The only thing that solves the issue is a reboot. I had to do this a few times in the past 2 weeks or so and it's super annoying.
Anyone has experience regarding this or has any idea what might be going on? It usually comes out of the blue every single time, the app even says the watch is connected and the icon on the watch is also telling me that the watch is connected...
I have the latest app firmware 1.3.7.16 (no update available), GTR 1. 47mm, bought it like a month ago, no issues so far. Android 10 running latest emui on a Huawei Mate 10 Pro.
Thanks
I Have the same Bug it Happens very Random sometimes after 2 weeks or 4 Times a day. I have no clou what the problem is the Zepp App and the Watch are Up to Date and the rest works Fine.
Im using a MI 9T Pro with Android 10 and MIUI 12 EU Version.
I wonder that its says something about the App but it works well the Sync the Watchfaces no Problem at all
Audipower said:
I Have the same Bug it Happens very Random sometimes after 2 weeks or 4 Times a day. I have no clou what the problem is the Zepp App and the Watch are Up to Date and the rest works Fine.
Im using a MI 9T Pro with Android 10 and MIUI 12 EU Version.
I wonder that its says something about the App but it works well the Sync the Watchfaces no Problem at all
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Click to collapse
I contacted amazfit support both via the app and the online support page regarding this. I received a reply fairly quickly in about two days. They told me (and anyone having this issue) to make screenshots/video about the exact behavior and send them so they can look at this issue and possibly fix it in the upcoming updates.