Strange Watermarks on Screen - Huawei Mate 20 Pro Questions & Answers

I recently bought pre-owned Mate 20 Pro UK version with BOE display.
There are quite alot watermarks on every screen that comes across and visible only in white background. Pictures attached (couldn't get better quality pics).
These 3 watermarks are spread over top, middle and lower side of the screen. After looking closely i could read "Huawei Mate20 Pro" written on top of the screen along with few other marks as well. Couldn't get the visible enough picture of the middle area hence not showing here. On the lower side of the screen, there seems to be 3 marks those resembles the camera snap button, Gallery Open button and Front Camera button.
Do anyone know about this strange phenomenon? Is it only me or anyone else has got something similar?
I was on EMUI 9.1 before updating to EMUI 10 few days back. It was the same case with EMUI 9 as well.

https://en.m.wikipedia.org/wiki/Screen_burn-in

oslo83 said:
https://en.m.wikipedia.org/wiki/Screen_burn-in
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Click to collapse
Is there any solution to screen burning?

nabiya_69 said:
Is there any solution to screen burning?
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Click to collapse
There are some apps that repeatedly can cycle various colors to cause wear on the other pixels in attempt to make screen more even.
Use these with caution.
Other than that, no. A screen replacement is the only solution. Screen burn in is the result of pixel wear.

vPro97 said:
There are some apps that repeatedly can cycle various colors to cause wear on the other pixels in attempt to make screen more even.
Use these with caution.
Other than that, no. A screen replacement is the only solution. Screen burn in is the result of pixel wear.
Click to expand...
Click to collapse
Thanks for the response.
I think i'll have to live with it. Its not creating any problem though.

Related

[Q] Digitizer grid?

Hey people!
I have had this Sony Xperia Z2 for about a week now and I'm happy about everything but the screen. When tilting the phone in decent lightning I can clearly see the grid in the shape of lines going vertically from the top to the bottom of the screen like you can see on the posted photo. I can also see the dots when the sun is shining but this is something that everybody is reporting so I'm not worried about that.
So my question is, do you also see this and as clear as I am?
Yes, you can sleep well, we have the same visible grid. This is a price for thinnes of display.
Nice
cedropol said:
Yes, you can sleep well, we have the same visible grid. This is a price for thinnes of display.
Click to expand...
Click to collapse
Haha, okay! Nice to here that I don't have an defect product.
Markaner said:
Haha, okay! Nice to here that I don't have an defect product.
Click to expand...
Click to collapse
haha man don't worry i got these too on mines :$ i think its their technology will try to do a bit of research on it ^^
shaf46 said:
haha man don't worry i got these too on mines :$ i think its their technology will try to do a bit of research on it ^^
Click to expand...
Click to collapse
Okay, please write here if you find out something about this subject. I find it quite strange though that no reviewers even mentions this when I picked up on it instantaneously.
About their technology, I saw a video from sony where they showed the display and the things underneath the screen. At one point they showed like blue lights shaped like lines which probably are what we see when looking at the screen from an non straight angle.
Markaner said:
Okay, please write here if you find out something about this subject. I find it quite strange though that no reviewers even mentions this when I picked up on it instantaneously.
About their technology, I saw a video from sony where they showed the display and the things underneath the screen. At one point they showed like blue lights shaped like lines which probably are what we see when looking at the screen from an non straight angle.
Click to expand...
Click to collapse
even my z1 had this i guess its the technology use in the screen ( ex. triluminos )
It's in all capacitive touch phones, but it vary from one to one on how easy to spot them depending on the screen and touch screen technology...
I had these in almost all my phones, Sony and non-Sony so don't worry...
In Xperia Z is the same.
My first phone had massively visible patterns on the screen and were clearly visible when the screen was off, I got my device replaced as it had gaps and over heating issues and the new device I received has nothing on it. Even the ones on display in the store had none. So i will put it down to a certain batch / manufacturing lot carrying these patterns.
PS: my first device was a W15 and the new one is a W19.
Can anyone post a picture with the digitizer visible in order to assess if this would be an issue?
Thanks.
I wonder if it has to do with how reflective the Z2 screen is. I've noticed that it's more reflective than most smartphone screens. It's not a huge deal to me, but I also think it's why some people complain about the outdoor performance. Ideally Sony will improve this in the future.
Markaner said:
Hey people!
I have had this Sony Xperia Z2 for about a week now and I'm happy about everything but the screen. When tilting the phone in decent lightning I can clearly see the grid in the shape of lines going vertically from the top to the bottom of the screen like you can see on the posted photo. I can also see the dots when the sun is shining but this is something that everybody is reporting so I'm not worried about that.
So my question is, do you also see this and as clear as I am?
Click to expand...
Click to collapse
same with mine. thought its a defect. this is my 2nd phone since i changed my 1st phone because it has dead pixel. now i thought my 2nd phone has defect again

Backlight uniformity?

I love my Xperia Z4 Tablet. However the backlight is noticeably dim on the bottom (when in the default landscape position) or the left hand side when in portrait (volume/power button facing up). It is most noticeable in portrait mode when there is a white background (Kindle, Chrome and Instagram most notably). I am willing to live with this issue, but was wondering if anyone else is seeing any issues?
For the price I paid, it would be nice to have uniform backlighting. But I am worried it could be worse on another unit. Expansys has offered me an exchange or refund but there is a delay in availability now that the first lot has sold out.
No problems with mine
I am sending mine back for an exchange. I miss it already
Now I noticed that too. The difference is really small, but it's there.
awionetka said:
Now I noticed that too. The difference is really small, but it's there.
Click to expand...
Click to collapse
Hopefully my replacement isn't any worse than the one I just sent back. It was as bad as I could handle.
Interesting, the same with my tablet - seems to be a general problem
I don't know if I should return and change the tablet...
can you make a picture for us? I dont know what you mean? my backlight is perfect - no bleeding and no clouding )
I'm sorry, but it was not possible to make a picture where you can see this.
However I can only see it on white backgrounds - the first centimeter is slightly grayish...
turbo001 said:
I'm sorry, but it was not possible to make a picture where you can see this.
However I can only see it on white backgrounds - the first centimeter is slightly grayish...
Click to expand...
Click to collapse
It is not a hardware problem. I see the band only when the bottom menu appears. It looks like the transperancy issue with that menu layer.
Mine looks fine, just hope it is not something my eyes just don't notice, but others do.
Sent from my SGP771 using XDA Free mobile app
rootlover said:
It is not a hardware problem. I see the band only when the bottom menu appears. It looks like the transperancy issue with that menu layer.
Click to expand...
Click to collapse
No, I think it is a hardware problem - if I turn the tablet from landscape to portrait mode, white backgrounds are gray on the left. Btw for me it's only visible in portrait mode - in landscape mode the menu bar on the bottom is usually black or transparent...
It is definitely a hardware problem and it sounds like the backlight is weaker on several units on the bottom (when in landscape) or left hand side (when in portrait with power button facing up). It is a shame as it is very distracting to read on anything that doesn't have a dark or black background in portrait. Still waiting for my replacement unit As long as the replacement isn't worse, I will likely live with it as I really enjoyed (and miss) the tablet.
GhostLeader said:
can you make a picture for us? I dont know what you mean? my backlight is perfect - no bleeding and no clouding )
Click to expand...
Click to collapse
Try anything with an all white background. If you open Chrome with no web pages loaded and the new tab page up or Kindle with a white background and hold the tablet in portrait, you might see uneven backlighting on your left or right sides depending on the orientation.
Backlight direction is notable
Got my Z4 tablet yesterday. After reading some issues with the backlight I checked this at my device and can see there is a notable uniformity.
If you hold the device with power button upside, then one can see a thin bright line from the backlight LEDs on the left side, while the opposite screen edge is slightly darker.
It looks like the screen is only backlighted from one side. For the normal usage it is not really annoying, but it is there and you would see it, if you take attention for the issue.
Do other Z4 owners have the same effect?
matz4z said:
Got my Z4 tablet yesterday. After reading some issues with the backlight I checked this at my device and can see there is a notable uniformity.
If you hold the device with power button upside, then one can see a thin bright line from the backlight LEDs on the left side, while the opposite screen edge is slightly darker.
It looks like the screen is only backlighted from one side. For the normal usage it is not really annoying, but it is there and you would see it, if you take attention for the issue.
Do other Z4 owners have the same effect?
Click to expand...
Click to collapse
That's how I saw my issue. Still waiting a replacement from my reseller.
jwiskowski said:
That's how I saw my issue. Still waiting a replacement from my reseller.
Click to expand...
Click to collapse
I have the impression my Amazon Z4T packages was already a replacement from someone else. The box made used look, some scratches and one corner had a ditch.
It wasn't sealed in any way. The charge adapter cable looked out of its the small box. The screen protection layer made the impression it was reattached, a lot of air bubbles were included.
Can someone describe how he found the delivery when unboxing it?
Was it sealed?
I also consider a replacement, if the screen issue is not a general construction feature.
Oddly enough, I purchased mine from another supplier, and also felt the item had been handled if not used. USB cable was out of wrapping and screen protector had signs of being removed and re-applied. I received mine the day after they were available for sale. I am hoping my replacement looks like new and has minimal or no backlight uniformity issues.
jwiskowski said:
Oddly enough, I purchased mine from another supplier, and also felt the item had been handled if not used. USB cable was out of wrapping and screen protector had signs of being removed and re-applied. I received mine the day after they were available for sale. I am hoping my replacement looks like new and has minimal or no backlight uniformity issues.
Click to expand...
Click to collapse
Hopefully you get it soon and can report here the condition of the replacement.
I have 14 days left to send it back to Amazon for free.
Please also describe how it was packaged.
Are there any seals or blister foil?
I can't believe Sony delivers an open package to retail stores.
Unboxing videos on Youtube don't show this clearly.
Thanks in advance.
matz4z said:
I have the impression my Amazon Z4T packages was already a replacement from someone else. The box made used look, some scratches and one corner had a ditch.
It wasn't sealed in any way. The charge adapter cable looked out of its the small box. The screen protection layer made the impression it was reattached, a lot of air bubbles were included.
Can someone describe how he found the delivery when unboxing it?
Was it sealed?
Click to expand...
Click to collapse
For me:
Not sealed.
Box in perfect condition.
Screen protector had a few bubbles, but not that many.
It was perfectly even on the tablet, edges protector = edges tablet.
Charge cable was in box, but it was wound a bit loopsided. But I think it more likely that it came that way - besides, how many people do even need those cables nowadays? Even if they need them, they likely will not use them when trying the tablet out.
Charge of 65%
Tablet itself:
I couldn't see a backlight uniformity issue, tried it with a white background with 100% luminosity in a dark room. Compared to the Z1 Tablet the screen looks a LOT dimmer in the dark, but I suspect that is more because the Z4 has some auto-dim function there. In bright light the Z4 screen looks slightly brighter.
What I noticed is that the speakers produce a fair amount of white noise. At 10% it is very noticeable, at 50% I do not hear it unless it is a very silent scene and I am concentrating on it. Somewhat annoying and IMO not something a tablet in that price range should have, but not annoying enough for me to play replacement bingo.
My seller is out of stock with a new batch due next week. I'll let you know when it comes. From what I can tell, Sony products are never fully sealed.

Display with one dot?

Hello,
I've recently got a Motorola 360 and i've noticed there's one small dot, i'm sure it's not a dead pixel as i shined a torchlight over the top and noticed there's just a gray dot whilst the screens off, Im unsure if Motorola will replace this for me? It's quite small so i can't capture it on Camera, It's just messing with my OCD
Do you use Wear Mini Launcher? If you do, it is a setting in there for "Enable assistive touch". Someone on another forum had pictures of something similar yesterday.
therealdc said:
Do you use Wear Mini Launcher? If you do, it is a setting in there for "Enable assistive touch". Someone on another forum had pictures of something similar yesterday.
Click to expand...
Click to collapse
Pretty sure it's not the assistive touch dot. He's talking about something that is visible with the screen off, and the assistive touch dot could certainly be caught on camera.
Hussain_Salam said:
Hello,
I've recently got a Motorola 360 and i've noticed there's one small dot, i'm sure it's not a dead pixel as i shined a torchlight over the top and noticed there's just a gray dot whilst the screens off, Im unsure if Motorola will replace this for me? It's quite small so i can't capture it on Camera, It's just messing with my OCD
Click to expand...
Click to collapse
That would bother me, too. If it were me and it persists, I would definitely try for a replacement.
philburkhardt said:
Pretty sure it's not the assistive touch dot. He's talking about something that is visible with the screen off, and the assistive touch dot could certainly be caught on camera.
That would bother me, too. If it were me and it persists, I would definitely try for a replacement.
Click to expand...
Click to collapse
Thanks for you responses I popped into store today and they confirmed it was a manufacturer fault in which they rightly exchanged me for a new product + I've noticed the new one seems to have a better display?

Mate 10 yellowish stripe on screen bottom

Hi,
I have a Mate 9, and tried a 5T, didnt like it due to 18:9 aspect ratio and I returned it.
Now I'm trying the Mate 10 and so far I'm liking it, it is not a big upgrade from Mate 9, it actually loses on sound power and screen brightness compared to M9, but overall it is good, specially because I think that it is going to be one of the last flagships to come with 16:9 on near future.
I prefer FPS on rear, but the possibility to use the FPS as navbar make it worthy to be on front.
All said, what is bothering me is that on the very bottom of the screen there is a yellowish stripe (all screen wide), making the screen uneven on color.
Had anyone have this issue?
Could it be the glue not be totally cured? Will it fade with time?
It bothers me and I dont want to return the phone because of this, but if the issue is final, I'll return it.
How'd you go with this? Did it go away or did you return it for another unit?
I'm in the exact same situation. Slight yellow tinted band at the bottom. Kinda trying to convince myself it doesn't bother me, but I can't help but look at it every time now. Hope it will fade away. Don't really want to return it either.
I git that yellowish tint also at the bottom screen. I already send to huawei service center ti change new screen but have the same problem after changed new screen. Any advice? Should i send back to huawei and change a new screen again? Thank you
naset said:
I git that yellowish tint also at the bottom screen. I already send to huawei service center ti change new screen but have the same problem after changed new screen. Any advice? Should i send back to huawei and change a new screen again? Thank you
Click to expand...
Click to collapse
It's probably (cheap ?) OLED screens' plague, you're not alone:
Huawei Mate 10 Pro -burn-in prone?
Mate 10 Pro screen problem
Scalpos said:
It's probably (cheap ?) OLED screens' plague, you're not alone:
Huawei Mate 10 Pro -burn-in prone?
Mate 10 Pro screen problem
Click to expand...
Click to collapse
But im using mate 10 not pro. It is an lcd screen. Maybe i got a cheap lcd screen?
naset said:
But im using mate 10 not pro. It is an lcd screen. Maybe i got a cheap lcd screen?
Click to expand...
Click to collapse
Weel indeed, if your model is a Mate 10, then no OLED screen, so different problem than mine. Good luck !
Well i think it's the glue wich is not cured totally yet.
When i got my Mate 10, i had exactly same yellowish part at the bottom screen and now its totally gone.
Use your screen brightness as high as you can for some time and watch for it, mine took like 2 weeks for be gone.
Sorry for my poor english
madcapfrog said:
Well i think it's the glue wich is not cured totally yet.
When i got my Mate 10, i had exactly same yellowish part at the bottom screen and now its totally gone.
Use your screen brightness as high as you can for some time and watch for it, mine took like 2 weeks for be gone.
Sorry for my poor english
Click to expand...
Click to collapse
Thank you for the tips. Well i will wait more and if nothing happen, i will send back to service center

Uneven black levels

Anyone else having this issue? When I switch to the dark mode it's obvious the black level from one corner to the other is not the same.
A black saturation test clearly shows the bottom row visible when the device is rotated one way and then not visible the other way.
Anyone else getting this? I'm going to ask for a replacement.
Jup i have the same
pclord99 said:
Jup i have the same
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Click to collapse
Damn, that's almost exactly the same.
I just got a full refund for mine as the shop I bought it from had no stock for a replacement. Another one on the way from another retailer, hoping the display is in better shape.
The quality control on these appears to be a bit crap.
OneUI uses dark grey on the Tab S and Note10... There are many, if not infinite variations of grey that approach black. I do art, so it's easy to notice that #000000 was substituted.
SD_black is black, OneUI simply has a dark mode. Also black cannot be uneven on OLED, because black refers to an off state.
Ace42 said:
OneUI uses dark grey on the Tab S and Note10... There are many, if not infinite variations of grey that approach black. I do art, so it's easy to notice that #000000 was substituted.
SD_black is black, OneUI simply has a dark mode. Also black cannot be uneven on OLED, because black refers to an off state.
Click to expand...
Click to collapse
You're just splitting hairs.
Black can appear uneven on defective OLED displays. If you use a black saturation or black clipping test you can clearly see with the tablet or phone rotated one way that the bottom row is barely visible (which is normal), but rotate it another way and suddenly they're all clearly visible, they're only visible because that part of display is defective.
I have OneUI on my phone as well, there is no visible banding and black/gray levels (whatever you want to call them) are uniform. If you're seeing any variation then you got a bad display and you should get it replaced.
Similar here. But mainly noticeable in very low brightness especially with night mode on
With which app do you test it?
LaCereb said:
With which app do you test it?
Click to expand...
Click to collapse
Display tester, first match on the play store. Find the black saturation test
Or you can use something like the below, loads of similar tests available on the Play Store or online.
https://www.avforums.com/threads/ho...el-on-oled.2204710/#lg=thread-2204710&slide=0
Replacement arrived today and it's even worse than the first one, instead of one corner it's right down the centre of the display.
Also found an easier way to highlight the issue, using the image tester select the burn in test and move all the sliders to the left, this should give you black. Then slowly move the green slider over, you'll notice some parts of the display become green when the rest remains black, at least up-to a certain point. Took the image below in good lighting.
The Amoled lottery. I had to go through many returns before I got a Tab S3 that didn't have unacceptable display uniformity and things don't seem to have improved a lot since then.
I guess that it's cheaper for Samsung to deal with the returns of customers who notice and care about this than simply having better quality control in the first place. Reviewers of course get cherry-picked samples so the quality of the display can be praised to high heaven.
Really makes me think twice about even considering upgrading though...
same here, You say they change it under warranty?
https://forum.xda-developers.com/attachment.php?attachmentid=4856027&stc=1&d=1572041670
https://forum.xda-developers.com/attachment.php?attachmentid=4856029&stc=1&d=1572041670
zsolti256 said:
same here, You say they change it under warranty?
https://forum.xda-developers.com/attachment.php?attachmentid=4856027&stc=1&d=1572041670
https://forum.xda-developers.com/attachment.php?attachmentid=4856029&stc=1&d=1572041670
Click to expand...
Click to collapse
Is your display like that for every image with that gray scale? Or is it just elements of the UI settings, dialer, contacts etc when you have dark mode enabled?
zsolti256 said:
same here, You say they change it under warranty?
https://forum.xda-developers.com/attachment.php?attachmentid=4856027&stc=1&d=1572041670
https://forum.xda-developers.com/attachment.php?attachmentid=4856029&stc=1&d=1572041670
Click to expand...
Click to collapse
I'm doing this through Amazon,
I did call Samsung support hoping to speak with someone and they basically just said take it to a Samsung store, I'd rather not waste time with that, they'll just pretend they've never seen the issue before and send me back to retalier for a replacement.
zetsumeikuro said:
Is your display like that for every image with that gray scale? Or is it just elements of the UI settings, dialer, contacts etc when you have dark mode enabled?
Click to expand...
Click to collapse
you can even see it on on xda black theme.
But since this is a common issue maybe manufacturing level, I rather leave it like this, because I do not want to end up with an even worse one.
Shocky2 said:
Anyone else having this issue? When I switch to the dark mode it's obvious the black level from one corner to the other is not the same.
A black saturation test clearly shows the bottom row visible when the device is rotated one way and then not visible the other way.
Anyone else getting this? I'm going to ask for a replacement.
Click to expand...
Click to collapse
hi
hours ago i found that when a blank tab is opened in samsung internet (i am using dark mode in system as well as the samsung browser) i could see the uneven black on the screen. i tried to rotate it but still the uneven black was there on the left and right hand sides in landscape mode, and on the top and bottom after i rotated it. so it should not be the ui or one ui problem
i remembered i have read this post so i revisit it and found many of you have the same problem. when i bought this tablet i have check via *#0*# to see how the black was and it's perfect. i also checked with *#0*# before replying to this post and the black was perfect too!
i am too wondering what could be the problem. i think it could be the dark mode which does not use true black (pixel off) in fact
ykkfive said:
hi
hours ago i found that when a blank tab is opened in samsung internet (i am using dark mode in system as well as the samsung browser) i could see the uneven black on the screen. i tried to rotate it but still the uneven black was there on the left and right hand sides in landscape mode, and on the top and bottom after i rotated it. so it should not be the ui or one ui problem
i remembered i have read this post so i revisit it and found many of you have the same problem. when i bought this tablet i have check via *#0*# to see how the black was and it's perfect. i also checked with *#0*# before replying to this post and the black was perfect too!
i am too wondering what could be the problem. i think it could be the dark mode which does not use true black (pixel off) in fact
Click to expand...
Click to collapse
Yeah, It's not the dark mode, this issue effects everything.
If it was just One UI I could ignore it, but sadly it's not. Essentially you have different parts of the display clipping at different black levels, even the sections that are relatively good still look patchy.
Samsung screwed us all but it's OK because it's not a popular product so nobody cares, prime example of how useless reviewers are as well because none of them picked up on it, cherry picked parts from Samsung probably.
Shocky2 said:
Yeah, It's not the dark mode, this issue effects everything.
If it was just One UI I could ignore it, but sadly it's not. Essentially you have different parts of the display clipping at different black levels, even the sections that are relatively good still look patchy.
Samsung screwed us all but it's OK because it's not a popular product so nobody cares, prime example of how useless reviewers are as well because none of them picked up on it, cherry picked parts from Samsung probably.
Click to expand...
Click to collapse
tbh, i cant live with it IF it affects my daily usage... but so far, it's acceptable
i will try to fix that once i rooted this tablet, just a matter of time

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