Hi i purchased the phone in January the phone has been working fine no problems at all until last night. I was playing football manager which i imagine is quite a heavy game to play but something i do regularly and have no issue usually. i got a text so i switched to whatsapp and the phone crashed, so i did a hard reset holding the power button down and it booted backup but then crashed again immediate.
tired to do the hard reset again but it just went to a black screen and haven't been able to turn it back on again since.
so basically the phone is non responsive to anything i'm not getting a charging sign or any sort of sign the phone is working no vibrations sound nothing. the battery was on about 80% before it went of so pretty confident that's not dead.
things i've tried so far:
Hard reset holding down the power button
boot select holding down the power button and volume down button.
I've been trying to connect it to my laptop now this is a slight positive but where i've come up stuck, the laptop makes the sound as if its been connected then 5 seconds later it will disconnect then reconnect disconnect and so on.
I've changed the power setting for usb ports no change, i've tried holding down the power button on the phone as to reset it incase it stuck in boot mode or something but no change.
My next step is to take the back of the phone and remove the battery for 30 seconds or so. but with the phone still being under warranty i'm a
bit reluctant to do that plus i'm pretty confident its a software issue.
Update: after deciding to open it up i've disconnected the batter and the screen plugged it in and still getting the same connection/disconnection issue. it will connect then disconnect within 5 seconds max thne connect and disconnect. thought disconnection the battery may do the trick as i haven't tried to flash it or anything like that just gone wrong on it's own. I've now voided my warrenty but want to get this sorted anyone got any idea as to what could be causing the issue?
Thank you for taking the time to read it all and suggestions are appreciate thank you
Flash firmware
You can try to flash stock firmware with SP Flash Tool. Everything you shuld need is on their website.
czM1K3 said:
You can try to flash stock firmware with SP Flash Tool. Everything you shuld need is on their website.
Click to expand...
Click to collapse
Thanks for replying, that's what I've been trying to do but the phone won't stay connected to a pc. I connect to the pc and it will disconnect within 5 seconds then reconnect disconnect just constantly doing that. I thought Maybe if I unplug the battery it may get it out of that loop but even with the battery disconnected as soon I connect it to usb it still does the same loop. It hasn't got any lights or vibrations, to look at the phone it's non responsive thee only response I can get it the computer connecting and disconnecting constantly.
idontknow0112 said:
Thanks for replying, that's what I've been trying to do but the phone won't stay connected to a pc. I connect to the pc and it will disconnect within 5 seconds then reconnect disconnect just constantly doing that. I thought Maybe if I unplug the battery it may get it out of that loop but even with the battery disconnected as soon I connect it to usb it still does the same loop. It hasn't got any lights or vibrations, to look at the phone it's non responsive thee only response I can get it the computer connecting and disconnecting constantly.
Click to expand...
Click to collapse
That mean that, your phone is waiting for flash and when it don't get it it just restart and do the same think. It happended to me when i flashed wrong twrp. Just select firmware in sp-flash tool and click download. Than plug your phone into your pc and wait for next restart. If nothing happens you will have to download mediatek drivers.
(My english is really bad, i really sorry) Hello good evening. Excuse me, did you find any solution? Did you request a guarantee from UMIDIGI? What happens is that I was charging the phone and started watching YouTube, in an instant the phone went off and did not want to turn on definitively. It does not respond to my PC or the charger.
I clarify that the entry is good, I had 40% and I set about the task of looking for more problems of this style and I found two similar to mine, and yours would be the third problem that I see of this nature. Should I contact support and ask for a guarantee? I don't know what to do. Thanks.
Related
I have a problem with my x10i.
I was trying to use the flash tool for 2.1 from binary's thread but I failed and it was still 1.6. It got to the point where it said [finish] and then error message in the cmd. After that I tried using SEUS to update it again, the 2.1 update was available so I tried installing it.
Here is the current situation.
After installing 2.1 from SEUS, I followed the instruction to turn the phone off/take out the usb. After turning it back on, it's been half a hour and I'm still stuck at the blank screen before the SE logo shows up. I tried taking out the battery to boot into Flash Mode but that didn't work either. I was wondering if it was because the battery is near empty, but that's not the case since I was using the wallcharger for another hour on it earlier whlie it's in the blank screen state.
Can anyone point me in a direction for fixing it?
Forgot to mention, holding the power button doesn't turn it off either. I would have to remove the battery to turn it off.
Try a re-flash... use the repair function on PC Suite
the usb cable isnt turning on the phone by connecting to it while its off. i can't boot in flash mode either .
had somewhat a prob yesterday like it, my phone did turn on again. i got an other pc installed companion suite there and repaired the firmware(said it was up to date) and then after the boot i'am @ 2.1
was the other pc a 32bit? because the first time i tried using seus was on a 32bit then i bought 64 bit computer.
I'll try running it on a 32bit computer today.
Okay, so I borrowed a PC and installed PC Companion and tried to connect the phone to the computer. However the computer didn't recognize my phone at all. Perhaps this is a problem with window 7?
I also noticed that when i take the battery out and put the usb in then the battery back in, the green LED light stays on. It stays on until the phone trys to boot itself on then the LED turns off but the screen turns on. Only thing is that the screen is still blank and never went to any of the logo screens. And while the USB is plugged in, I can't turn it on by holding power. However if the usb is not plugged in, and I take the battery out and put it back in, I can hold power and it'll blink really fast for the green LED and then the phone viberates for a quick second (like it usually does when you turn your x10 on) and then blank screen and nothing else. The reason i can tell it's on w/ a blank screen and not a screen issue is because I put the phone under the table (very little light) and I can see the screen dimly lit by the back light. These are the only 2 indication I have that the hardware is working.
My biggest guess right now is that the firmware was F'D during the flash or the loader is now a goner since I can't boot into safemode or flashmode. My other conclusion so far is that while the phone is on (confirming it being on via the backlit blank screen) the usb connection goes off. Perhaps its stuck in a loop? Can anyone tell me how I can fix this?
I did searches as well.
I came across people who said their phone was stuck so they let it drain out the battery on it's own and it unstucks. Some say they waited 4-5 minutes and it worked.
So far the longest I waited was:
3 Hours(And counting) *usb & battery is plugged in but charging green LED light is not on*
or tried to leave it alone for 8 hours without battery or usb plugged in.
I'm hoping someone has come across the same problem and had a fix or one of the DEVS might've experianced this problem while trying to test their loaders/etc?
Nothing to do with Windows 7, I and others have no issues on Windows 7 x64. Run the attached file and delete anything to do with SE and try reconnecting in flash mode whilst running SEUS. Post a screen shot of the program if you're unsure what to delete.
Okay right now I am on the 2nd computer with the 32bit OS that I tried to connect to earlier. However i was unable to find a DEVID that was registered on Nov 1. which should be the case since I have never connected my phone with this computer ever before.
I was unsuccessful at booting into flash mode as well. I would put the battery in. then hold the back button and plug the usb. However the phone would not auto boot like it does normally when you plug in the usb so I held on till it did because I thought it might be lagging, however it still didnt boot into flash mode.
I have a baddddd feeling now
Did you read my post?
this is the screen shot of the program you told me to run. It was ran on the computer that I borrowed today, it was never connected with my phone before.
Thanks for helping me ^___^
skrod said:
Thanks for helping me ^___^
Click to expand...
Click to collapse
No worries, but you'll have to post a better screenshot than that, can hardly see it.
Sorry about that, this is my first time uploading a image on xda.
I re-uploaded via imageshack
http://img525.imageshack.us/img525/1355/find.png
Yeah as you've not connected it before there is nothing there to remove, and seems like you've already tried everything. Not sure what to suggest, are you on a contract with insurance?
Nope, I got my phone in USA before it came out in NA. I had it imported via a dealer.
I successfully flashed my X10 with 2.1 and had no issues. I believe last week I got the multitouch update from SE. No problems. Today however, I had a major problem. I was testing a program called Blacklist by calling my phone from another phone to see if it works. When I went to slide the slide over to send the call to voicemail, the phone buzzed for about two seconds and shut off. When I tried to turn the phone back on it buzzed like it should and that was it, nothing. I updated the phone with the PC Companion, the Update service, and it updated and reinstalled the software according to the program but still wouldn't turn on. I tried to reflash the phone using the X10 Flash tool from this site; it flashed successfully but still nothing. I even left the battery out of the phone while I was at work; still nothing happened. So with all this, any ideas???
Does anybody recognize this and have any suggestions?
I would contact the dev who created Blacklist.
I don't think it was Blacklist that caused it. Even when I reflashed the OS it still had the same problem. My friend mentioned about flashing the baseband. But I'm trying to see what this forum has to say.
If it was the OS, then SEUS or PC Companion "repair software" should work. It basically wipes your phone and does a fresh install, which would fix any errors you created.
Also, try this... Remove the battery and leave the back off the phone. Then plug the phone into the charger/wall with the battery out. Wait for a minute or longer, and then insert the battery while it is still plugged in. Wait a minute, and then try and turn the phone on. If it doesn't work, try altering the steps a bit like starting with the phone plugged in, or plugging it into usb port on your PC rather than the wall. I haven't had to do this myself, but I read somewhere that this works when the x10 dies.
I hope this helps. Let us know how it turns out.
I just tried this and still nothing. I am going to try to downgrade to 1.6 and see what happens.
I downgraded to 1.6 and still nothing.
Forgive me if these questions appear naive or insulting....
Sometimes (actually most times) it is something simple, so let's back up. Since it vibrates when pressing power on button, it would appear the phone's power circuit is functional. How much charge did you have left in the battery when this happened? What happens with the LED notification light when you plug it in to charge? Basically, are you sure the battery isn't dead or worse bad? A red/pink LED notification would be a sign the battery is charging/working.
**If it is not charging check to see if the USB cable or port damaged? I think my usb cable quit working after my first flash. I thought it was my phone until I read about usb cables suddenly not working after flashing... weird? Now I use an HTC cord.
use x10 flash unbricker it solved all my problems when my phone would work.
Hey i had this problem (but i dont have the MT update yet ) but it was my memory card stopping the X10i to not turn on :s try a new memory card XD
@agentJBM
I thought about the same thing last night, so I plugged the phone into the charger for the night. The battery feels warm like it's been charging. When I plug the charger in the green light comes on for a bit then turns off, which is normal. However, still the same issue.
@soldier33 Do you have a link???
@Si-The-Spike I thought about this before. I pulled the memory card and the sim card out and tried to see what would happen, nothing.
I at least know this much: the phone is able to be put into flash mode, and the phone is able to accept a charge. I just can't figure out why it can't boot.
I cant seem to find a working lnik anymore. So ill upload the one I have saved. Hoepfully it works.
Much appreciated
sorry it taking so long got very slow upload speed just 20kb. and the file size is 130mb
here you go zshare.net/download/87207469347a26f2/
Thanks. I'll try it out tonight.
Unfortunately it did not work. I'm completely lost on what happened.
Try completely uninstalling SEUS, PC Companion, and Flash Tool & firmware from your PC. Do a fresh install of SEUS and then try to update/repair software. I read it may take 4 or so attempts, especially if you are having battery trouble.
I've never done it but there is a way to open in safe mode as well by pressing menu button while turning phone on. Try searching that as well.
Hi I'm really hoping someone can help me. I received a Sony z2 tablet spg521. I was told it was new but it would not power on or charge, and the charge light would sometimes blink red. Well I got the fixed or so I thought by doing a soft reset and then pc companion...sounded simple but spent a couple days trying to be successful. Sometimes my computer would recognize it sometimes it wouldn't.... Any way I finally got it out the blue dont know what the difference was I was just happy it finally worked... I then fully charged...yadayada and used it flawlessly for about a week... It would turn on and off, battery held charge like its supposed to, everything seemed to work.....then I went to power off but hit the restart by mistake....no there is no power again and this time it will not do a soft reboot.....no light ever....computer will not recognize ever....I have been trying off and on for a few days.....among-est my research to try to correct it seems like this is very common....when i shut it off the battery was over 50%..so how can something work fine then just die like this??? Ive seen that sometimes with sony if you disconnect the battery and the reconnect this will work... does anyone know? does anyone have any advice before I take apart this cherry tablet to try the battery thing???
I would really appreciate any insight as I have fixed many of my own problems and for others from advice on this site. Have a wonderful day and thank you!!! :silly:
ok today i tried to use flash-tool that Ive read about on this site....when it asked to plug n device computer recognized it and red light came on, but flash-tool did not recognize it....torn between letting it set and seeing what happens or trying to get the flash-tool to work, I chose the flash-tool...bad mistake when I went to try to reconnect and see if the FT would see it..it was no longer recognized by the computer and no light but computer did say USB device not recognized and not installed correctly.....now I already have the right drives so now Im really confused..tried a couple more times with same results and then once again nothing...no light no soft reset no recognized at all by computer not even not recognize USB....so disappointing loved the tab but this is insane that sony does this as its not user error but sony error and they dont even man-up and try to make it like you dumb or something....will try again..when i calm...
reset the device by pressing power+volume(up or down) for several seconds. It seems like a toasted one, possibly caused by putting magnetic charger on wrong polarity.
Thank you yes Ive tried all kinds of resets I have found...I agree seems fried but I would not know how. I have not used a magnetic charger...only the regular sony one that came with it....
So last few days I have tried off and on again....now computer recognizes by making noise when connected and disconnected but does not show up...PCC does not recognize it.....flashtool says its connected in log but when it asks for it to be plugged in it never leaves the screen telling you how to connect....when I try to connect the charge light comes on for about 4-5 secs then turns off....still no vibrate when try to reset still no light when plugged to a charger.....I want to get another one but I am scared this will happen again....gonna chuck this one as if time is money then I have well exceed the worth in time... I only got this because some time ago a sony z1 came my way and I so love it...i recently upgraded to z3.....i have a lg pad but screen got broke so I got the sony tab....maybe Ill just fix the lg
perrytallirico said:
So last few days I have tried off and on again....now computer recognizes by making noise when connected and disconnected but does not show up...PCC does not recognize it.....flashtool says its connected in log but when it asks for it to be plugged in it never leaves the screen telling you how to connect....when I try to connect the charge light comes on for about 4-5 secs then turns off....still no vibrate when try to reset still no light when plugged to a charger.....I want to get another one but I am scared this will happen again....gonna chuck this one as if time is money then I have well exceed the worth in time... I only got this because some time ago a sony z1 came my way and I so love it...i recently upgraded to z3.....i have a lg pad but screen got broke so I got the sony tab....maybe Ill just fix the lg
Click to expand...
Click to collapse
Mine is kinda toasted and this is how it works. Whenever I have a problem, I have to reset by pressing power + volume up, as soon as I hear three vibrations, I turn it on by pressing power button. Otherwise this tablet will just repeat sony logo and no boot. If you have bought one "NEW" make sure to return or replace it. If you want to enter fastboot mode, repeat the resetting routine and pressing power button to turn on, but also right after that or even simultaneously press volume up to enter fastboot mode with usb cable inserted, or volume down to enter flash mode. either way, your unit is toasted and sony sucks.
Well, I have the same problem, and isn't fun. Just very extreme rare cases it turns on the screen charging the battery, but doesn't turn on sadly
I did a happy boot today after 3-4 months off with several times trying turn it on, and did all the tricks from all treats about SOD
Last weekend I did a full charge from deep red to green light and battery animation on screen at start, but no luck.
I put it back in the box
This weekend I got some visitors, one of them asked about the tab, told him it didn't work and showed to him
Pressed the power button and to my WERY BIG surprise, it vibrate and turned on as nothing was wrong
The battery was only 54% after one week off. it received a update (264) and I installed as normal, turned off and on again as normal and happy I was
Sent from my SGP521 using XDA Free mobile app
DDz_1888 said:
Mine is kinda toasted and this is how it works. Whenever I have a problem, I have to reset by pressing power + volume up, as soon as I hear three vibrations, I turn it on by pressing power button. Otherwise this tablet will just repeat sony logo and no boot. If you have bought one "NEW" make sure to return or replace it. If you want to enter fastboot mode, repeat the resetting routine and pressing power button to turn on, but also right after that or even simultaneously press volume up to enter fastboot mode with usb cable inserted, or volume down to enter flash mode. either way, your unit is toasted and sony sucks.
Click to expand...
Click to collapse
thank you
Hi to all the XDA community,
It looks like that I am a new member but I have been for several year on XDA (but I lost all the log in details).
The problems I am facing is with a Samsung J6 that my mother in law gave me because one morning didn't show anything on the screen. These are the steps I did:
1. Screen is black, first thought lets charge it. I kept on the charger for ages. When I got back home I was sure that the phone is fully charged (it shows it on my usb hub). Tried to switch it on - Result, nothing is coming up to the screen
2. Hard reset by pressing power button and volume up or down - Result, nothing is coming up to the screen
3. Connect the phone on a laptop to check if the laptop recognises it. The laptop is doing the noise that something is connected and start installing drivers. Seconds later the device disconnected and connected again and this loop of connection and disconnection is happening for ever -Result nothing, only question marks.
4. Thought that is a hardware failure and since the screen doesn't shows anything I bought a new screen. I didn't by an OLED, I bough the cheap one. - Result, nothing is coming up to the new screen
5. I disconnected the battery and install the screen again connect the battery and try the same steps 1 & 2. - Results the same as the steps 1 & 2.
For me it looks like that the phone is bricked (I forgot to mention that my mother in law gave it to someone else before she pass the phone to me, no trust ) and the other guy probably tried to change the ROM or something similar. The boot loop that the phone is doing when I connected on my laptop is not normal (noise of connection and after 1sec noise of disconnection).
Additionally, I am not sure if the screen is working and I am on dilemma, do I have to return the screen to the seller of keep it until find out what is the problem with the phone. Maybe the screen is the faulty part that cause another issue. When I connect the phone on the laptop without the screen is doing the boot loop noise of connection/disconnection. I found out that when the phone is connected on the laptop and I press the power button the disconnection noise is delayed by couple more seconds.
Any help or guidance will be more than welcome.
Obtain the Stock image for your fone from samsung, load it into the version of Odin they suggest, but dont start it yet.
Disconnect fone from pc, and turn it off.
Start Odin flashing
plug fone in
Mb a few steps dif since I last flashed a samsung, but this will fix your fone.
Make sure you got the samsung driver installed in your pc
Pachacouti said:
Obtain the Stock image for your fone from samsung, load it into the version of Odin they suggest, but dont start it yet.
Disconnect fone from pc, and turn it off.
Start Odin flashing
plug fone in
Mb a few steps dif since I last flashed a samsung, but this will fix your fone.
Make sure you got the samsung driver installed in your pc
Click to expand...
Click to collapse
Thanks for your response.
Samsung drivers are already installed.
The problem that I am encountering is that I can put the phone on download mode. Firstly because I can't see anyhting on the screen and secondly because my laptops can see the device. I tried different cables too but nothing worked.
Since the phone cannot be recognised by the PC, the Odin app cannot see it either.
As the title suggests I have an old Z2 tablet that has been an absolute work horse for many years. I was using it one night and the Android OS prompted me that the device hadn't been rebooted in 28 days. So after I was done using it for the night I rebooted it. Only, it didn't reboot it just stayed off. I tinkered with it for a while and got it to show the Sony logo but then it just went dark again. The device is rooted and I have TWRP on it. So when I got it to turn on again I booted it into the TWRP recovery. I proceeded to clear the cache and also attempted to make a current backup. However, the backup would fail after running for several minutes. I decided to try backing up to an external OTG USB drive but the device needed to be rebooted to detect that the OTG USB drive was attached. So from TWRP I selected "reboot recovery".
Unfortunately that was the last time it worked. The screen will not come at all. When I hold volume+ and power it vibrates 3 times but still doesn't boot. I plugged it into the charger even though the battery charge last showed at 85%, but with the cable connected the charge light doesn't even come on. I tried plugging it into my computer but it doesn't detect the device has been connects and adb devices doesn't show anything in the list.
I read on a forum to try drying it out with a hair dryer and while the device hasn't ever gotten wet it has been humid here so I figured what the heck. Unfortunately that also hasn't resolved the issue.
Pretty much everything I've tried hasn't worked. Even the red reset button under the top panel just causes it to vibrate 3 times.
The device has been in this state for a week now. I was hoping maybe the battery would die and then I could recharge it, but since it still vibrates 3 times I'm guessing the battery still has a charge.
One thought I had is that maybe the internal storage is either dead or corrupted.
At this point I'm wondering if the device is a lost cause and I should just let it rest in peace or if there's any other solution. Even if there was a way to factory reset it from it's current state that would be better than having it be a paper weight.
Any suggestions beyond what I've already tried would be greatly appreciated. And, yes, I may look into seeing if I can get it serviced however there's definitely no warranty and I don't really want to poor money into it since it's probably time for an upgrade anyway.
Why is my phone vibrating 3 times and won't turn on? - Sony Xperia Z5
When I try to turn my phone on it just vibrates 3 times and does nothing after that, just wondering what the problem could be?? - Sony Xperia Z5
www.ifixit.com
The device vibrated 3 times, that's good, then it is off.
"Sony writes: This is how you force the device to turn off:
Press and hold the power button and the volume (+) button simultaneously until the device vibrates three times."
Did you try to put the device into flash mode after that? I think only a complete flash will bring the device back to life.