Stratos 3 Not Connecting to Phone - Amazfit

Yesterday i created an intervalled trainning, synced to watch and because a bluetooth phone is necessary for use it, i decided to connect my Samsung Level On to make my run.
What happens is that after disconnecting Level On fron phone, my watch doesn't connect to phone anymore.
I tried everything i could imagine: forgot Level On on watch, cleared bluetooth cache/data on phone, restarted phone/watch, factory reset on watch (paired and configured ok but not connected after that), reinstalled Amazfit App, etc
How can I solve this?!
Thanks in advance...

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Mines doing this too, it connects briefly but as soon as it trys to sync with the app it disconnects and won't reconnect again
Very disappointed it's only 3 months old

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siimot said:
Mines doing this too, it connects briefly but as soon as it trys to sync with the app it disconnects and won't reconnect again
Very disappointed it's only 3 months old
Click to expand...
Click to collapse
Exactly what is happening to me and same time that i took mine!

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Yeah mine is doing this too. I am however still getting notifications and such to my watch. I think it is a software issue or server-side issue on Huami's part
s

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Another thing that i just realized is that it starts charging and after 2 or 3% stops charging.
Switched in 3 USB ports, tried another computer and even with phone charger.
Always happens the same..

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Later i'll unlock bootloader and install PaceFICATOR Everest ROM 2

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+1 fiddling the whole afternoon. reboot factory reset.
Visit XDA and realized it's probably an amazfit server issue

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mumfordfan said:
+1 fiddling the whole afternoon. reboot factory reset.
Visit XDA and realized it's probably an amazfit server issue
Click to expand...
Click to collapse
I don't believe that is the problem because the connection is between watch and phone not to servers.
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More problems reported in the review.
https://play.google.com/store/apps/...atch.hmwatchmanager&gl=NL&showAllReviews=true
---------- Post added at 08:50 PM ---------- Previous post was at 08:47 PM ----------
More problems in the review of the app, order by newest, please.
https://play.google.com/store/apps/...atch.hmwatchmanager&gl=NL&showAllReviews=true

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I have the same issue, tried to switch to Ultra mode and connection looks better, but still not usable as Ultra mode is rebooted every few moments.
I also noticed some issues during work out (HR not monitored, calories not calculated even once HR is monitored and sometimes time is stuck with some "random" very high value like 472384:45:00, or something like this) And to add to my insanity once I noticed sync issue I tried to log out and log in, as advised on Amazfit website, but the app was not able to log out my account so I had to force log out and I lost all weight data from connected Mi Scale (not just recent but like 3 years of data).
I tried to contact Amazfit via Facebook Messenger, but I am still waiting for a reply (in past replies were pretty fast).
If I will receive any useful information or official statement from Amazfit I will post it here.

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_chip13_ said:
I have the same issue, tried to switch to Ultra mode and connection looks better, but still not usable as Ultra mode is rebooted every few moments.
I also noticed some issues during work out (HR not monitored, calories not calculated even once HR is monitored and sometimes time is stuck with some "random" very high value like 472384:45:00, or something like this) And to add to my insanity once I noticed sync issue I tried to log out and log in, as advised on Amazfit website, but the app was not able to log out my account so I had to force log out and I lost all weight data from connected Mi Scale (not just recent but like 3 years of data).
I tried to contact Amazfit via Facebook Messenger, but I am still waiting for a reply (in past replies were pretty fast).
If I will receive any useful information or official statement from Amazfit I will post it here.
Click to expand...
Click to collapse
In the amazfit app there is an option to give feetback to huami, that's what i did.

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Wow, i thought its only me... Did everything imaginable yesterday. And at the end decided to go for my wife's phone - only to realize i cant get again in my account - but it was still active on my own phone. Decided to do new account - that fixed it for me. Now i use new account since i got the watch 5 days ago. Problem was constant disconnecting and connecting and i thought the reason was starting to happen after i installed an app called "notify and fitness for amazfit" or something like that from the play store.

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After 2 MiBands (1 and 2), 1 Pace, 1 Stratos 2 (stopped work), 1 RedMi AirDots (broken less than 1 month) and now 1 Stratos 3, I'm done with Xiaomi and cia.
Last 3 experiences was very disappointing and waste of money.
Next shot will be in a Garmin Forerunner that should my first option instead Stratos 3. Regrets.
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megamongo said:
... starting to happen after i installed an app called "notify and fitness for amazfit" or something like that from the play store.
Click to expand...
Click to collapse
That's not the problem. Actually Notify and Fitness is much better than Amazfit App, that is terrible!
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andreluigo said:
That's not the problem. Actually Notify and Fitness is much better than Amazfit App, that is terrible!
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Click to expand...
Click to collapse
The problem is that you need to have the Amazfit app installed to have the Notify and Fitness app working.

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mumfordfan said:
The problem is that you need to have the Amazfit app installed to have the Notify and Fitness app working.
Click to expand...
Click to collapse
Yes, it is mandatory!
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I was thinking here with my buttons and imagining a crazy thing, if Amazfit/Xiaomi had programmed/scheduled software to be bugged about this time, because this issues is happening to everyone around the world without any update or something!
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mumfordfan said:
The problem is that you need to have the Amazfit app installed to have the Notify and Fitness app working.
Click to expand...
Click to collapse
Yes, i did leave the original amazfit app on the phone. I just shared my thoughts back then, before i find this thread. I guess it was just a coincidental that i installed at the same time the watch start missbehaving...or even more likely - it was missbehaving before - i just noticed it after i installed and starting to tweak the new app. Thank you for reassuring me tho, that this app is okay. I will give it another try. I just wonder - did the issue go for all the people ? If so - was it around the same time for everybody? Also - i just wonder why would huami not push a message just to tell us there is a problem and they are working on it, instead of us calling shops trying to return the watch
---------- Post added at 02:23 AM ---------- Previous post was at 02:01 AM ----------
andreluigo said:
After 2 MiBands (1 and 2), 1 Pace, 1 Stratos 2 (stopped work), 1 RedMi AirDots (broken less than 1 month) and now 1 Stratos 3, I'm done with Xiaomi and cia.
Last 3 experiences was very disappointing and waste of money.
Next shot will be in a Garmin Forerunner that should my first option instead Stratos 3. Regrets.
Enviado de meu SM-G973F usando o Tapatalk
Click to expand...
Click to collapse
Already put mine for sell.
This, together with what happened yesterday, is a deal-breaker for me. I went for Stratos 3, instead of Garmin because i didn't know i will have to pay such a hefty price for that double less money initial payment...but now i regret it tremendously. Altho Design of Stratos is superB in my opinion - i prefer flawless experience more

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megamongo said:
I just wonder - did the issue go for all the people ? If so - was it around the same time for everybody?
Click to expand...
Click to collapse
No, my stratos 3 is working fine with amazfit app however since the last update of app I have problems with sync some workout data to Notify&Fitness.
megamongo said:
Also - i just wonder why would huami not push a message just to tell us there is a problem and they are working on it, instead of us calling shops trying to return the watch
Click to expand...
Click to collapse
Indeed, support is the worst of this all huami stuff. To correspond with such idiots who don't know own devices you have to have a lot of patience .
I'm also wondering about garmin, polar or suunto but at the moment price and working amazfit effectively stops me .

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+1
Same here, tried everything used factory reset of phone + watch. Raised a ticket for amazfit support, will update if I get any wrk.