Hi, i'm coming from the gio section and my father has a Samsung Galaxy S3 LTE GT-I9305N with stock Jelly Bean 4.1.1
Poblem in details:
He got problem with showing contacts on viber and tango and both doesn't show any contact except whatsapp works great. It's the second time it happens and what i did at the first time, i fixed it by clearing the data on contacts (stock application) in settings (resetting) and same both for viber and tango and then restarted the phone. I have set to "show all contacts" in contacts (stock app) but still doesn't show any in viber/tango. When trying to sync viber for contacs, it writes "Syncing not completed, please try again" and for tango, still message "we didn't find any tango users in your adress book".
btw he bought the phone with JB already installed, so we don't know if the problem was same in ics.
So my question is if someone has similar problem and knows how to fix it, if it does conflict with other apps and if it's a bug in 4.1.1
Isn't a JB bug because I've been using Tango since 4.0.4.
[SOLVED] "contacts to show"
The contacts didn't show 100%, so i had to go to "contacts to show" in menu and pressed custom at the bottom then checked every boxes view my contacts/all contacts each on of the account registered on the phone, then it showed contacts in Viber and Tango. Sorry if spam, but i tried everything and i found at last the solution at Tango's support section and my father is now happy.
Moved to proper forum
Hi,
This is an official representative of Viber Media.
@tico96 - Please check the following link for possible solutions: http://bit.ly/UvNPuq and let us know if the issue persists.
Thanks,
Viber
Hi Viber team
I have posted a review on play store too. I am very unhappy with version 4. I use viber on SGSIII and Nexus 10. Most of my viber contacts before upgrade dont show up as viber contacts anymore; especially painful to note my wife is also missing in that list. Backward compatibility issues huh? btw wife is on iOS6(iPhone 3GS).
Wife and me used to love Viber. It really sucks now. All my wife's viber history also was lost once i upgraded her viber to 4.0 as well. Multiple issues are plaguing the devices post-update.
Please lets address those.
Cheers
Ravi
@ raviraviravi -
Thank you for the report of the problem. We are sorry to hear of these issues, and we will do our best to help you resolve them.
We thoroughly tested Viber on iOS6 and so we didn't expect any major problems with the new Viber version on it.
About your contacts: The source of this issue could greatly vary. Please read this short page in our HelpDesk, outlining some possible workarounds that will help reboot synchronization of the contact list: http://helpme.viber.com/index.php?/...st-is-not-showing-your-friends-as-viber-users
If the problem remains, or there's any other issue: we would appreciate if you could take a minute and report the details to our support team using this direct link: http://helpme.viber.com/index.php?/Tickets/Submit/RenderForm/1
When you submit the ticket, in the line called: "Through which channel did you submit your initial inquiry", please make sure to choose "Technical Forum".
Thanks in advance!
@Viber R& D:
You guys and your responses as always are thorough and very considerate, much appreciated.
Looks like the recent upgrade in my SGSIII has fixed most of the issues around contacts synchronization.
I have an issue with my desktop version though, the 'catch' though is I use a portable version of Viber Desktop, packaged by some Fabianator folks using VMware. Can you guys not build a nice portable install of viber yourself. The problem with this 'portable' viber desktop is that the contacts dont quite synchronize well, even if they do i am only able to see the messages but the call and message buttons are greyed out for me.
Should i put in a feature request for a portable version? Also, something on the lines of Wechat which has web version would be awesome; even going a step further if gmail can have hangouts(which are voice calls and video calls) inbuilt into the browser itself, Why cant you guys.
For me the issue is also wrt the fact that i dont have admin rights on my work PC and I cant live without Viber since i contact my wife and my close friends through viber.
In fact i go a step ahead and recommend viber to all and sundry, since it just about is now operable on any device!!! which is as good as anything gets.
Cheers
Ravi
Thank you for all this elaborate feedback Ravi!
About the portable version you're using: at the moment Viber does not officially support running the app on the specific configuration you described. In this case I would open a support ticket (and not a feature request, though it's closely related for your issue) using this direct link: we would appreciate if you could take a minute and report the details to our support team using this direct link: http://helpme.viber.com/index.php?/Tickets/Submit/RenderForm/1
When you submit the ticket, in the line called: "Through which channel did you submit your initial inquiry", please make sure to choose "Technical Forum".
Regarding the web version - this is something we are not planning at the moment. For this, I certainly invite you to submit a feature request.
The Admin permission needed for Viber Desktop is currently the expected behavior of Viber. We have received requests from some of our users to cancel this requirement from Viber, and we're looking into this issue at the moment. If we have news, we'll certainly keep you posted.
@Viber R&D:
I wouldn't want to raise a support ticket for issues in the unsupported packaged version of Viber desktop.
However, for having a 'portable official' version of Viber Desktop. Won't it be a feature request? I want to just add onto the numbers in terms of people requesting for it. Where do i formally do it?
The lack of a web version and you having no plans to put in place doesn't bother me much; its like I said the lack of 'official portable' Viber that gives me nightmares.
Does it have anything to do with the system limitation of only 5 concurrent devices at any given point in time; since a portable version would simply mean the ability to run in a portable manner in as many machines as possible?
I am only trying to understand why development towards something elegant like that can't be expedited.
Cheers
Ravi
@raviraviravi -
Well, every project of ours demands time, manpower and resources. The reason Viber does not have an 'official portable' compatibility yet is simply because it hasn't been officially developed to handle it. It could be a problem with the way Viber communicates with our server (for example - port/protocol issues when trying to deliver Viber traffic), or other sources of the problem. When/if we develop such a version, we will check all these issues thoroughly and only then we'll be able to tell 'what is not compatible', so to speak.
Yes, then it is recommended that you open a feature request ticket. One way or another, we see those tickets and will be able to consider it in our development roadmap.
Thank you again for your time!
I have a weird whatsapp bug that makes the phone super slow after opening a video or picture.
This problem only sows up in one group only. Probably something to do with the fact that the history since Feb '13 is still with me.
I deleted all the videos and pictures but it didn't really help.
I'm sure if I delete whatsapp message database everything will be fine. But I don't want to go this route
More info:
-I'm rooted
-whatsapp will crash if i try to email the conversation. So the problem is related to the history of the group
-i tried to delete the whatsapp folder and reinstall (history from gdrive) but it didn't help
- opening a video or picture will cause whatsapp to hang for about 15 seconds and then it comes back
-I'm on a rooted note 3 and this problem happens on all roms
Anybody knows if there is a simple way reconstruct or recreate. The messagestore database.
I'm thinking that there is a problem in one of the messages
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Anybody knows something worth trying
Problem solved. No performance or battery issues anymore
Its a real shame I had to delete the history of that group(almost 50k messages since 2012)
I really with i could have figured out an alternative solution
Hello, first of all I wanna mention that I'm a beginner with Android and stuff, I know how to root and use Xposed Framework and a few other things, but I'm definitely no expert. And that's why, after I've been doing some research but failed to find what I needed, I decided to ask the experts here. So here goes : I need to find a way to block someone in Whatsapp without them appearing as blocked on my device. Practically to cut off all incoming (and outcoming, if possible) messages or calls from that person, but without them appearing as blocked in Whatsapp, in Contact - Settings - More - Block/Unblock. Plain and simple, I need to cut off any comunication between my Whatsapp account and his, just like in the normal blocking, only that I don't want this to show on my Whatsapp in any way, I need to make it look like he's not blocked but just not answering, like in the case of normal blocking. It doesn't matter if there's a third party app that does this, or some Whatsapp tweaks, or whatever method, as long as it can do it. The device is a Huawei Y 635, running Android 4.4.4. KitKat, rooted. I am grateful to hear any idea about how something like this can be done. If it can be done. So, thank you in advance for your time, and I am waiting your answers.
Anyone? Please, I really need this. If I posted in the wrong section, my apologies and hope I can have the thread moved in the right place. Thank you, and still waiting for answers in the matter described above.
Since 09/2017 Chats are missing. About 40-50% under the Chats Tab. Cause of that i have to restore the old Version to access all Chats. But yesterday this working Version is expired.
I tryed patching the Version number but it dont help. Whatsapp seems to have somewhere an expired Timestamp build in.
The Bug is known since 09/2017 see here: https://www.androidpit.de/forum/755...liste-weg-nur-noch-unter-dem-kontakt-zu-sehen
That means Whatsapp developers will not fix it in the future. You must always count with it that chats random dissappear.
I know setting back the Date on the whole Android works in this way i can see my old stuff. But of course this confuse all other Apps&Calender and is not a solution.
Anyone an idea how to patch the Software expired away?
Hello if any one can help me with a dummy whatsapp doesn't matter if it's not connected to servers.
There was a app couple of years back Whatshack modifier which used to modify the chat,time and date of the chats but that doesn't work anymore it shows database error. Tried in many different phones with root but didn't work. I am looking for something similar. Tried finding fake chat creator on playstore but doesn't do my job as only chats can be created.
What exactly I am looking for is i just need to modify the time and date of the chats,reply and in broadcast list too. It's ok if it's just on my side as I am looking mainly to take screenshots of the chat according to the time and date what I set. Please I request someone to help me with this I will really be grateful.
Anyone who can do it for me please I am really in need of it.