I have a Motorola. I typically leave my cellphone attached to my computer with USB so it can charge, slowly but surely.
When I wanted to get on my way I noticed my phone wouldn't start which I found interesting.
I left it on a charger for some time and when I held the power button to power up, I noticed it got stuck at boot.
What it typically does is open boot screen with Motorola logo, vibrate, start an animation and after mid-boot say "halo Moto" and then leave me at home screen.
But this time, it just get stuck on a boot screen. It shows the boot screen with Motorola logo, vibrates and then does nothing (until battery dies, I left it for an hour?)
I pressed the volume down and power button to enable debugging.
I get a "FastBoot AP Flash Mode" menu.
The options are:
Start (which puts me back into stuck boot)
Restart Bootloader (which restarts the FastBoot)
Recovery Mode (which gives me this: "No Command" with an Android icon, does nothing more]
Power Off (which powers off the phone)
Bootloader Logs (which changes some text to: "Fastboot Reason: Reboot mode set to FastBoot" or "Volume button down")
Switch Tools Mode (which toggles text between Tools Mode Config: DISABLED and ENABLED, no idea of other effects)
BARCODES (which probably shows scannable code so that professionals needn't type the ID)
I wanted to send it back to the seller, but they claim that they take no responsibility for loss of information, all my data is stuck on 128GB on the internal memory.
I would like to go to service for data recovery, but I due to COVID-19 everything's closed.
What could I potentially do to restore my phone? And if I can't, I can send it back, but how do I backup my data?
It's Motorola One Zoom.
yeetusAAA said:
I have a Motorola. I typically leave my cellphone attached to my computer with USB so it can charge, slowly but surely.
When I wanted to get on my way I noticed my phone wouldn't start which I found interesting.
I left it on a charger for some time and when I held the power button to power up, I noticed it got stuck at boot.
What it typically does is open boot screen with Motorola logo, vibrate, start an animation and after mid-boot say "halo Moto" and then leave me at home screen.
But this time, it just get stuck on a boot screen. It shows the boot screen with Motorola logo, vibrates and then does nothing (until battery dies, I left it for an hour?)
I pressed the volume down and power button to enable debugging.
I get a "FastBoot AP Flash Mode" menu.
The options are:
Start (which puts me back into stuck boot)
Restart Bootloader (which restarts the FastBoot)
Recovery Mode (which gives me this: "No Command" with an Android icon, does nothing more]
Power Off (which powers off the phone)
Bootloader Logs (which changes some text to: "Fastboot Reason: Reboot mode set to FastBoot" or "Volume button down")
Switch Tools Mode (which toggles text between Tools Mode Config: DISABLED and ENABLED, no idea of other effects)
BARCODES (which probably shows scannable code so that professionals needn't type the ID)
I wanted to send it back to the seller, but they claim that they take no responsibility for loss of information, all my data is stuck on 128GB on the internal memory.
I would like to go to service for data recovery, but I due to COVID-19 everything's closed.
What could I potentially do to restore my phone? And if I can't, I can send it back, but how do I backup my data?
It's Motorola One Zoom.
Click to expand...
Click to collapse
You are not going to save the data, unless you unlocked the bootloader.
Other than going to a shop with special tools
There is a section for your device
https://forum.xda-developers.com/motorola-one-pro
Sent from my Moto E (4) using Tapatalk
Related
So, my Maxx suffered a power button failure and I should be receiving my warranty replacement from VZW sometime in the next day or two. Other than the power button not working, the phone is functioning fine. It reboots, runs normally, functions perfectly. I'm running .215 rooted and I want to return the phone back to stock before shipping it back. Problem is I can't access Boot Loader, no matter what I try. It's like it's not there anymore and when I command the phone into it using quick boot, adb, or the built-in menu, the phone just power cycles off. Let me try to explain:
I have Quick Boot installed and I can use it to boot into recovery without a problem. If I try to boot into Boot Loader, the phones powers off and stays off.
I've tried adb shell with the same results. I can connect to my PC and command the phone using shell commands but usin the 'adb reboot bootloader' command results in the same thing: phone power cycles off and stays off.
Even though my power button is AFU, I figured out I can still access the main recovery menu (the vol down to choose, vol up to select one) by holding down the vol up/down and plugging the phone into a charger. Same thing: power cycles off and stays off.
* Funny thing is although my power button doesn't work, I can still soft reset the phone by holding the power button in and vol down - which is what I need to do to exit recovery or other menus I need to input to a prompt using the power button.
Anyone know of this happening? MY guess is since my phone starts and functions normally otherwise, the boot loader is still there in some form. I just don't know how to access it. Any help would be much appreciated.
I can confirm this app will reboot bootloader
https://play.google.com/store/apps/details?id=org.riceknight.gs2reboot
Sent from my DROID RAZR using xda premium
Thanks Dave but not for me. Same result: phone power cycles off and just stays off when selecting reboot bootloader.
Sent from my DROID RAZR using xda premium
jeff_roey said:
So, my Maxx suffered a power button failure and I should be receiving my warranty replacement from VZW sometime in the next day or two. Other than the power button not working, the phone is functioning fine. It reboots, runs normally, functions perfectly. I'm running .215 rooted and I want to return the phone back to stock before shipping it back. Problem is I can't access Boot Loader, no matter what I try. It's like it's not there anymore and when I command the phone into it using quick boot, adb, or the built-in menu, the phone just power cycles off. Let me try to explain:
I have Quick Boot installed and I can use it to boot into recovery without a problem. If I try to boot into Boot Loader, the phones powers off and stays off.
I've tried adb shell with the same results. I can connect to my PC and command the phone using shell commands but usin the 'adb reboot bootloader' command results in the same thing: phone power cycles off and stays off.
Even though my power button is AFU, I figured out I can still access the main recovery menu (the vol down to choose, vol up to select one) by holding down the vol up/down and plugging the phone into a charger. Same thing: power cycles off and stays off.
* Funny thing is although my power button doesn't work, I can still soft reset the phone by holding the power button in and vol down - which is what I need to do to exit recovery or other menus I need to input to a prompt using the power button.
Anyone know of this happening? MY guess is since my phone starts and functions normally otherwise, the boot loader is still there in some form. I just don't know how to access it. Any help would be much appreciated.
Click to expand...
Click to collapse
If there is no bootloader you won't be able to start your phone at all as its THAT what basically boots the whole hardware and software....
How about adb reboot bootloader or adb reboot recovery commands ?
maarawoe said:
If there is no bootloader you won't be able to start your phone at all as its THAT what basically boots the whole hardware and software....
How about adb reboot bootloader or adb reboot recovery commands ?
Click to expand...
Click to collapse
The bootloader being the phone's "bios" is kind of how I understood it so I'm figuring it's still gotta be there. I just can't seem to access it or get to the "device/battery OK, device disconnceted" menu. I tried adb reboot bootloader and got the same results: power cycle to off and stays off. adb reboot recovery works fine.
Knowing this phone is going to be turned back in, is there any other way I could re-install .211 without having access to the bootloader screen?
jeff_roey said:
The bootloader being the phone's "bios" is kind of how I understood it so I'm figuring it's still gotta be there. I just can't seem to access it or get to the "device/battery OK, device disconnceted" menu. I tried adb reboot bootloader and got the same results: power cycle to off and stays off. adb reboot recovery works fine.
Knowing this phone is going to be turned back in, is there any other way I could re-install .211 without having access to the bootloader screen?
Click to expand...
Click to collapse
Try the eternity project flasher or the motorola's rds lite if they will be able to put the phone to the flash mode as they do that automatically...
maarawoe said:
Try the eternity project flasher or the motorola's rds lite if they will be able to put the phone to the flash mode as they do that automatically...
Click to expand...
Click to collapse
I posted a thread over at DroidRAZR.com and got some good feedback and troubleshooting help. It looks like the bottom line is the power button failed in the 'on' postion. One of the folks that replied to the DR thread caused his device to show the same 'AP Fastboot power-off' that I was getting by entering the 'Boot Mode Selection Menu' and holding the power button down while he vol+ to select AP Fastboot. It caused me to look a little closer at what the device was doing and that seems to be exactly what's going on - I powered th phone down using the Quick Boot app and was able to soft reset by holding down the vol- key by itself (didn't need to press power in conjunction). After it SR and i released the vol- key, the device rebooted by itself.
For your info, that thread is here: http://www.droidrzr.com/index.php/topic/3782-cant-access-boot-loader-menu-no-matter-what/
I tried working a thin piece of paper in around the button but no luck there.
Hello, Gents.
My fat fingers inadvertently ticked a package in BK package disabler which led to the device freezing instantaneously (yes, I know, I suck). it was a system package which I failed to write down. anyway, the volume down+ power button trick does not work for me since I can't turn the device off - I go through the screens where the V30+ model page shows up then the LG logo follows; releasing the power button and pressing it after 2 seconds just restarts the process.
can anyone help me with the adb command to entry the dialog screen for the data wipe?
adb reboot recovery just gives me the robot with a message "no command" at the bottom.
adb recovery --wipe_data does thing.
TIA.
Hold down power and vol down for 8 seconds, phone will shut down and then reboot
release both buttons as soon as the screen goes off
after half a second hold both again
as soon as the lg v30 logo appears, release the power button and then hold it again (while doing this continue to hold the vol down button)
you need to get the timing right, but that will boot the v30 (you can also check videos on youtube for the g6 for example) into the factory reset screen, which will boot recovery (if you select twice yes) and perform a factory reset
Android Comunidad ‑ "How do I Allow oem unlock if i can't boot phone at all "
Motorola G4 Plus
The phone suddenly went black and it shows Motorola red logo with blue background for 3 seconds and then black, and then the logo again. And it goes like this for ever.
-I can access Fastboot by holding Vol down.
-Power button does not seem stuck since it allows me to access all options inside Fastboot but only 2 work minimally: 1) POWER OFF= Turns my phone off 2) SWITCH TOOLS MODE= goes from DISABLED TO ENABLED (don't know what it is for though)
-When selection options "START", "RECOVERY MODE" or "FACTORY MODE" phone starts repeating the logo/black/logo sequence again and does not stop until i access Fastboot and POWER OFF.
I read that another option was to hold POWER + Vol UP but no matter how much i do it it does not do anything.
I tryed to unlock the bootloader but when i'm about to end and enter the code "fastboot oem unlock CODE I RECEIVED FROM MOTOROLA" it says ALLOW OEM UNLOCK on the device but I CANT EVEN TURN MY PHONE ON, it won't let me that far.
What should i do? PLEASE HELP!!!!
Fmoisello said:
Motorola G4 Plus
The phone suddenly went black and it shows Motorola red logo with blue background for 3 seconds and then black, and then the logo again. And it goes like this for ever.
-I can access Fastboot by holding Vol down.
-Power button does not seem stuck since it allows me to access all options inside Fastboot but only 2 work minimally: 1) POWER OFF= Turns my phone off 2) SWITCH TOOLS MODE= goes from DISABLED TO ENABLED (don't know what it is for though)
-When selection options "START", "RECOVERY MODE" or "FACTORY MODE" phone starts repeating the logo/black/logo sequence again and does not stop until i access Fastboot and POWER OFF.
I read that another option was to hold POWER + Vol UP but no matter how much i do it it does not do anything.
I tryed to unlock the bootloader but when i'm about to end and enter the code "fastboot oem unlock CODE I RECEIVED FROM MOTOROLA" it says ALLOW OEM UNLOCK on the device but I CANT EVEN TURN MY PHONE ON, it won't let me that far.
What should i do? PLEASE HELP!!!!
Click to expand...
Click to collapse
Go find your stock firmware package for your time and flash it in fastboot. Or all the partitions of your firmware if you can't flash the full firmware. After you get your your phone booting normally you can oem unlock it
Also please post this in q and a this is not theme related
There is a section for this device.
https://forum.xda-developers.com/moto-g4-plus/help
Sent from my mata using XDA Labs
---------- Post added at 11:39 PM ---------- Previous post was at 11:35 PM ----------
Fmoisello said:
Motorola G4 Plus
The phone suddenly went black and it shows Motorola red logo with blue background for 3 seconds and then black, and then the logo again. And it goes like this for ever.
-I can access Fastboot by holding Vol down.
-Power button does not seem stuck since it allows me to access all options inside Fastboot but only 2 work minimally: 1) POWER OFF= Turns my phone off 2) SWITCH TOOLS MODE= goes from DISABLED TO ENABLED (don't know what it is for though)
-When selection options "START", "RECOVERY MODE" or "FACTORY MODE" phone starts repeating the logo/black/logo sequence again and does not stop until i access Fastboot and POWER OFF.
I read that another option was to hold POWER + Vol UP but no matter how much i do it it does not do anything.
I tryed to unlock the bootloader but when i'm about to end and enter the code "fastboot oem unlock CODE I RECEIVED FROM MOTOROLA" it says ALLOW OEM UNLOCK on the device but I CANT EVEN TURN MY PHONE ON, it won't let me that far.
What should i do? PLEASE HELP!!!!
Click to expand...
Click to collapse
See
Motorola Flashing Guide
https://forum.xda-developers.com/general/rooting-roms/guide-flashing-motorola-firmware-t4042039
Sent from my mata using XDA Labs
Hi All,
I'll explain this as clearly and simply as possible and hopefully someone can help
My oem 3T ran out of power, plugged into dash charger and no led, power button held down for 10secs and entered fastboot, got to some options by holding power and volume down, but none of the recovery,wiping cache,delete everything options worked (would always go back to fastboot)
I ended up following the unbrick tutorial on here (link - https://forum.xda-developers.com/one...us-3t-t3515306)
and got it back to factory state, HOWEVER, I cannot update the OS without it going into fastboot, if I THEN turn off and turn back on holding volume down it doesn't take me back to all the options I had (wiping cache, reset system settings ect) but shows me the android logo/loading screen with something like this in yellow text:
>>>> changing to aging
then I'm back to the original state before I tried to update the OS.
Any help would be MASSIVELY appreciated!
I think I've discovered the problem! - my volume button is stuck on up also!!
didn't realise this with the power button held makes the phone enter fastboot mode is any case
forums.oneplus.com/threads/fixed-stuck-on-fastboot-mode-no-recovery.744099
I tried to enter download mode through recovery mode since I couldn't find the proper key combination for the M31 online. But now it's stuck in a black screen with nothing but the words 'entering fastboot' on top. I can't restart it.
I've enabled developer options and OEM unlock but that's all I did.
Press the power button for a long time (A minute at most)
Thank you!
zequihumano said:
Press the power button for a long time (A minute at most)
Click to expand...
Click to collapse
yo it isnt working pls help me out
Just documenting my (M315FXXU2ATJ9) solution (found through trial and error) in case this happens to somebody.
This is what worked for me:
1. Connect your phone to your PC via USB
2. Hold down VOL_UP + VOL_DN + POWER for 10 seconds
Your M31 will turn off and the charging logo will appear.
You can now simply disconnect the USB cable and turn it on normally.
Hope this helps.
Hello,
I had updated my M315F to official OneUI4.1, but I am having battery issues and the phone is bit laggy, so I decided to revert to OneUI3.1 using Odin tool, however on entering the recovery mode and getting into "Reboot to bootloader", device stucks at "Entering fastboot....", and its unresponsive as download mode doesn't start. The first time I did without unlocking the OEM, but even after unlocking the OEM and entering the bootloader, it says "Entering fastboot...., so again restarting phone and repeating the same process. Download mode doesn't start.
Is there anyway to reboot to download mode?
Thanks in advance
Help is much appreciated
Regards