No Internet access / Network access denied - Huawei Mate 20 Pro Questions & Answers

Really hoping someone can help me out here. My Mate 20 Pro has all of a sudden developed and WiFi connection issue. The signal drops out and within the WiFi settings I get error messages network access denied or no Internet connection.
My phone has been back to Huawei twice for repair and was still getting the same error message so assumed it was the router (all other devices connect okay). New router has been delivered today and I get the same error.
Has anyone else had this problem and does anyone have any ideas to resolve?
I have wiped the partition cache, forgot network, changed WiFi passwords but nothing seems to work.

Likewise having issues with mate 20pro and WiFi dropping and then not able to connect.
I've not looked into why happening as I find reboot phone works although major belly ache when trying to watch, chat or surf.

chuichoo said:
I have wiped the partition cache, forgot network, changed WiFi passwords but nothing seems to work.
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Click to collapse
Tried a full factory reset?

themissionimpossible said:
Tried a full factory reset?
Click to expand...
Click to collapse
Each time my phone has been 'repaired' and a few times in between.
Only thing that seems to work is reboot and then wait a few hours for problem to return.
Access denied - reboot - repeat
Think that's me done with Huawei.......back to Oneplus

Ive been having this the last week or so, thought it might be the dns (adguard) will test and see, but if you guys have issues and are not using an ad blocker then it must be something else... weird.

Jostian said:
Ive been having this the last week or so, thought it might be the dns (adguard) will test and see, but if you guys have issues and are not using an ad blocker then it must be something else... weird.
Click to expand...
Click to collapse
I use adclear as as blocker..... didn't think this could be causing issue as it has only just started, I've been using adclear before update to emui 10

Was having this the last months and 2 or 3 System uptdates. Sometimes a reboot fixed the wifi, but most of the time not.
Wiping the Cache in recovery menu fixed the wifi Problems on my phone. No Problems since then!

Related

Wifi/Radio Problems on cm10

The short of it is, my Wifi crapped out for reasons beyond my experiences thus far.
The long of it. I flashed epinter's 07/25/2012 Nightly and everything seemed to be working nicely, Wifi especially. Then today, out running errands and dropped my Atrix in my Car Dock and attempted to turn on Bluetooth for the first time since flashing, and the device froze then restarted. Once back up, I tried turning Wifi back on, and the device froze again and restarted. Thinking maybe the radio driver went south, I grabbed epinter's 07/27/2012 build (epinter-cm10-20120727_1846-UNOFFICIAL-olympus.zip), and still no luck. Back into Recovery, Wiping everything and also factory resetting then flashing twice over again, boot up, still no wifi, and if it manages to seemingly fire up, the device hangs and restarts.
Within the last 2 hours (Been at this for about 12 hours now.) I grabbed Jokersax's build (Beta 0.1.0), wiped/reset/flash twice as I have before. Now as I take a breath I noticed that the Wifi Icon came up in the Notification bar, but when I go into Settings and Scan, I see none of the Networks around me. I looked under Advanced and noticed that my MAC Address is 'Unavailable' nor am I showing an IP address, even though Wifi is saying 'On'. Verified on my Router, my Phone is not connected to it.
Odd Side note, installed aLogcat just to see if I could catch any errors, and it is not giving me anything, that is, I am not seeing any logs through the app. Most likely an unrelated issue, but still a tad annoying.
Everything else seems in order, including Mobile Data (Able to access Web Pages, Market/Play Store, receive email, etc.). Just Wifi pretty much 'Lights are on, but no one is Home.'. Any suggestions on next steps?
We discussed this issue over in some other threads and conclusion is that it's a hardware malfunction Ur broadcom chip is burned,many people (including me) had that problem.
Sent from my MB860 using xda app-developers app
I need to really work on my searching, tried several variations of 'atrix WiFi cm10' and could not pin down a related thread.
But back on topic, CRAP! What I was hoping was not the case. Thanks for the reply, will continue to dig for those threads and cross fingers the chip really is not fried (doubtful but hey, people can dream right?).
Thank you for the reply.
Sent from Xoom running cm10
try making a clean install and you'll se that you won't have that problem!
Stark5 said:
I need to really work on my searching, tried several variations of 'atrix WiFi cm10' and could not pin down a related thread.
But back on topic, CRAP! What I was hoping was not the case. Thanks for the reply, will continue to dig for those threads and cross fingers the chip really is not fried (doubtful but hey, people can dream right?).
Thank you for the reply.
Sent from Xoom running cm10
Click to expand...
Click to collapse
I can't search the threads right now as i am typing from my phone-search is limited to 20-30 posts... But keywords for ur search should be : "atrix wifi error" or "wifi and bluetooth error on atrix" Several forums have this kinda threads,not just xda unfortunately ... seems like it's very often malfunction on this lovely phone. I couldn't repair my previous atrix so i bought another one.
Sent from my MB860 using xda app-developers app
imarmand said:
try making a clean install and you'll se that you won't have that problem!
Click to expand...
Click to collapse
We're talking fastboot wipe kind of clean install? Going to give that a go as a last attempt, will post results here.
Glimmer of hope tonight, was discussing the problem with a friend, went to turn on WiFi and it actually scanned and connected for about 2 minutes before crapping out. This tells me there maybe life to the chip still. Now to get fastboot to connect and try a wipe and see what happens.
Sent from Xoom running cm10
Any news on this front? I am one of the afflicted as well.
I'm having a similar issue. though my BT works just fine, no delays, no errors, no intermittance.
Wifi, I can scan for networks just fine. i click on mine to connect. it shows connecting, noting that when it says connecting the signal shows 1 bar as compared to the full set of wifi bars when scanning, i am also right next to the AP. is tries connceting for about 20 seconds or so. then goes back to saying "saved" under the SSID, other networks showing "disabled" when this happens. i originally noticed this after flashing epinters cm10. i tried flashing 37p, 36p and 30p radios with no difference.
EDIT: also want to note that i HAVE disabled the "avoid poor connections" option. and have tried setting static IP.
I flashed the same and I am unable to get my wifi to work after clean wipe, radio install or anything else that I have tried. Could software have really burned up a wifi radio????
johnmartin1981 said:
I flashed the same and I am unable to get my wifi to work after clean wipe, radio install or anything else that I have tried. Could software have really burned up a wifi radio????
Click to expand...
Click to collapse
Mine works occasionally so I don't think the radio is dead. The rom just acts like it's not there most of the time and doesn't give a mac address. Sometimes it works though after a reboot. Would flashing a different radio help? My baseband version says N_01.77.37P
I had an IP and a MAC, but no wifi internet.
Using mobile data, I downloaded Set DNS and then enabled wifi, works fine.
Now it's working but mobile data is going very very slow, it took 5min to download Set DNS.
I have a skyrocket but the "no wifi" issue is probably the same - your not getting DNS
I'm going back to CM9 for now.
+1 wifi matter under CM10
Try rebooting the router.
Experienced same issue (unable to connect, showing full bars, dropping to 1 bar when connecting and never being able to complete a connection) rebooting my router has fixed the issue. I'm not technical but it might have to do with the DNS release for addresses .. in any case unplugging my router for a bit and restarting it fixed the issue for me.

[SOLVED] Wifi Issues

Hey everyone, I really hate to be using this forum so often, however upon searching many forums and threads I was unable to answer my question.
My information:
SCH-i500
Android 4.2.2
Baseband: S:i500.04 V.EH03
Kernel: 3.0.64-03239-ga7b35aa [email protected] #12 (Monday Mar 11)
ARMv7 rev 2 (v7I)
Cyanogenmod v10.1 Hellybean-20130311-fascinatemtd
The interesting thing is last night (when I had first flashed the phone) wifi was working just fine. I charged my phone, woke up this morning, and now I'm able to connect, but I get zero Internet connection while on wifi. I'm the only person who manages my password protected wireless Internet and no conditions have changed since last night (so no settings on my router would be disabling Internet access from my phone).
Has anyone else experienced this issue, or know of a fix for it? I've been through all settings and options and find no issues with wifi.
When connected to the network, I am able to browse to my router setup page (192.168.1.1) which would normally suggest an issue with the router, however I've double checked all settings that would deny Internet access to my phone, and none are even activated.
I'm really stumped on this one.
Re: [Q] Wifi Issues
zQueal said:
Hey everyone, I really hate to be using this forum so often, however upon searching many forums and threads I was unable to answer my question.
My information:
SCH-i500
Android 4.2.2
Baseband: S:i500.04 V.EH03
Kernel: 3.0.64-03239-ga7b35aa [email protected] #12 (Monday Mar 11)
ARMv7 rev 2 (v7I)
Cyanogenmod v10.1 Hellybean-20130311-fascinatemtd
The interesting thing is last night (when I had first flashed the phone) wifi was working just fine. I charged my phone, woke up this morning, and now I'm able to connect, but I get zero Internet connection while on wifi. I'm the only person who manages my password protected wireless Internet and no conditions have changed since last night (so no settings on my router would be disabling Internet access from my phone).
Has anyone else experienced this issue, or know of a fix for it? I've been through all settings and options and find no issues with wifi.
When connected to the network, I am able to browse to my router setup page (192.168.1.1) which would normally suggest an issue with the router, however I've double checked all settings that would deny Internet access to my phone, and none are even activated.
I'm really stumped on this one.
Click to expand...
Click to collapse
hm, was it a fresh install (wiped the big 3)? I'd try booting back into recovery and wrote cache and dalvik and see if that fixes it. and try to get a logcat on the wifi issue if possible.
ztotherad said:
hm, was it a fresh install (wiped the big 3)? I'd try booting back into recovery and wrote cache and dalvik and see if that fixes it. and try to get a logcat on the wifi issue if possible.
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Click to collapse
For reference, yes it was a fresh install. I did as you suggested by booting into recovery and clearing my dalvik/cache cache and for whatever odd reason that seems to have fixed the issue.
zQueal said:
For reference, yes it was a fresh install. I did as you suggested by booting into recovery and clearing my dalvik/cache cache and for whatever odd reason that seems to have fixed the issue.
Click to expand...
Click to collapse
oh damn, well you're welcome because that was just a guess

[Q] GMail - No connection Retry

HI to all, I am having a weird issue, I have both devices (listed in my Signature) which happen to give me a No connection - retry error every time I go to check my email, or even if I go to the Inbox folders such as Forums, I am all the time receiving No Connection Retry.
- I have tried clearing cache and data ,restarting, email shows up fine, after a couple of seconds I get the no connection again.
- I also did a full wipe on my tablet and have done everything from scratch practically, a couple of seconds later I receive the no connection error.
- I have also tried a different wi-fi connection, and also tried a 3G connection and the issue still persists.
I am really at a loss with this as it is really annoying; is anyone having similar issues or might suggest another work around for this please?
Thanks for any help.
Same thing happening to me, and lots of other people too it seems. Please update if you find a solution!
edd080 said:
HI to all, I am having a weird issue, I have both devices (listed in my Signature) which happen to give me a No connection - retry error every time I go to check my email, or even if I go to the Inbox folders such as Forums, I am all the time receiving No Connection Retry.
- I have tried clearing cache and data ,restarting, email shows up fine, after a couple of seconds I get the no connection again.
- I also did a full wipe on my tablet and have done everything from scratch practically, a couple of seconds later I receive the no connection error.
- I have also tried a different wi-fi connection, and also tried a 3G connection and the issue still persists.
I am really at a loss with this as it is really annoying; is anyone having similar issues or might suggest another work around for this please?
Thanks for any help.
Click to expand...
Click to collapse
are you using droidwall or similar apps?
droidmahadi said:
are you using droidwall or similar apps?
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Click to collapse
Hi there its been a while now since i have been having this problem, since gmail's latest update actually, i do not have these errors anymore, and i never used droidwall or anything else.
Thanks.

LTE/Mobile Data problems

I've been having some issues that i wasn't having before. I've got the OPX for about a month now and it is connected through LTE but i can't access internet.
If i turn airplane mode on and then off, it works for about a minute or so, then stops to work.
Anyone experiencing this?
Everything is ok here no problem yet
Sent from my ONE E1003 using Tapatalk
check apn's
APNs are there and they are well defined, I have manually redefined them now -> Airplane Mode on -> wait a few seconds -> Airplane mode Off -> surfed reddit for a minute or two, all of a sudden "This page cannot be displayed: 'ERR_TIMED_OUT' "
I would think this is a network problem, but there is a forum thread in oneplus forums where people are complaining about the same as me, although they associate the problem to Wifi and i don't
Also, i don't know if it's related, but I've flashed the latest version from MasterAwesome, the problems started there, i thought it was from the ROM, so i then flashed OOS2.1.3-x, where i had the same problem, then 2.1.2 and still the same issue...
I'm getting something like that issue but very rarely and mostly on WiFi. It comes between sleep and awake states so maybe check out greenify and see if that is the culprit. Or any other app that's restricting any function through the waking of the phone.
My oneplus x detects wifi very well, but does not connect to mobile data. What could be the problem?
Uh I have a similar issue but usually when I'm in motion. (in guessing switching between cell towers) what's your network. I'm using Tmobile US
Sent from my ONE E1005 using Tapatalk
Same problem I had yesterday. Must have tried 10 ROM's all of them flashed fine and everything worked except cellular data. I had no data what so ever. As soon as I flashed back to stock ROM data worked fine. So there must be a step or something we've missed in flashing custom ROM's spent all day yesterday trying to figure it out with no luck. Finally gave up and went back to stock. I'll wait for the official OTA marshmallow update from Oneplus
I'm having this issue right now with full 100% stock. Does any of you have the problem solved?
Just wiped data + cache + factory reset, but still no luck. I've also created a ticket on OnePlus support.
svceon said:
I've been having some issues that i wasn't having before. I've got the OPX for about a month now and it is connected through LTE but i can't access internet.
If i turn airplane mode on and then off, it works for about a minute or so, then stops to work.
Anyone experiencing this?
Click to expand...
Click to collapse
Are you using 2 SIMs? Data does not work for me on SIM 2 Slot but works fine on SIM 1.
I also can't connect to mobile data. There is no LATE/4G icon in the status bar but if I pull down the notification panel, LTE appears above the network icon. I've tried in both SIM slots. None of them work. The SIM card works fine on other phones.
METEMEDO said:
I'm having this issue right now with full 100% stock. Does any of you have the problem solved?
Just wiped data + cache + factory reset, but still no luck. I've also created a ticket on OnePlus support.
Click to expand...
Click to collapse
Did you tried an other SIM? Change Sim location?
Did you reset APNs in the back up menu?
Kéno40 said:
Did you tried an other SIM? Change Sim location?
Did you reset APNs in the back up menu?
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Click to collapse
Yeah, I've tried 2 other working SIMs and I've deleted/resetted APNs, even manually configured them (copied from my other phone).
Maybe you lost the IMEI. Try to find it with *#*#4636*#*#
Kéno40 said:
Maybe you lost the IMEI. Try to find it with *#*#4636*#*#
Click to expand...
Click to collapse
I have both IMEIs (dual-SIM) when I do *#06#
I flashed the stock rom and it's working! I will try it for a few days to see if it's a permanent fix.
Android N, same issue with all ROMs.. tried everything, no luck lte doesn't work at all.
Hi!
I did rooted my phone and unfortunatelly there is one problem...I lost my data connection. I have wifi and I can make calls but mobile data is just not working at all.
I have tried some methods...restart, sim out and back and restart, manually pick the provider and restart etc... nothing works.
I did not flashed any ROM but using stock so its wierd.
Any suggestion for a solution how to get back my mobile internet connection?
Thank you in advance,
Tom

Question WiFi and mobile data both broken.

Pixel 6 was having an issue where it was stuck authenticating on my WiFi. All other devices were fine. I reset the phone's WiFi under settings and it seemed to solve the issue for a few minutes but now it can't see any WiFi networks and mobile data isn't working. Calls and sms are working. Tried safe mode, still no connection.
Anything else I should try?
echida said:
Anything else I should try?
Click to expand...
Click to collapse
Might as well wait for the next OTA update which should release today. Hopefully that straightens things out without having to take a destructive approach such as factory reset or clean flashing the factory image.
If you only had a problem with wi-fi authentication I'd first be looking past the phone. Sometimes it's the router than needs a factory reset. Or if you only had a 4G/5G problem it could be SIM or carrier related. But since both are on the fritz there could be a problem with the phone's radio partition which is often fixable with clean starts.

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