I have an HTC Desire Z, and it's been acting strangely lately. I hear it play the startup sound when it's in my pocket, meaning the phone has crashed when I wasn't even doing anything. I suppose it's time for a hard reset. I'm very reluctant to do this, but when I missed an important call the other day because my "com.htc.phone" (or whatever) application crashed and I didn't notice, that was the last straw.
What is a checklist of things I should do before hard resetting? So far, I've:
1) Backed up SMS
2) Taken screenshots of all my home screens so as to put the icons back in the same place
3) Taken screenshots of the application settings screens so as to install all the same applications again
4) Taken screenshots of some of the other settings screens, so as to use the same ringtone, background, SMS beep, etc.
What are some other steps I should take? I'm scared that I won't get my phone set up the same way again. My phone is great right now, it's just how I like it - except for the crashes.
Is your phone rooted? If so, TitaniumBackup (TB) would be all you need. You can get TitaniumBackup, free and paid, from the market. TB can backup your screen settings according to the launcher apps. For example, I use Go Launcher and when I do a full backup of Go Launcher, it will backup icons positions and everything else that I have changed in Go Launcher.
It may not be necessary to reset your whole device if your just getting one or two processes force closing themselves. The first thing to check is see if you have installed an app that might be conflicting with system apps (try and remember the last time it was working correctly and uninstall apps that you've installed since then).
If this isn't the issue you can also try to wipe app data/cache for the app in question. I hope this makes sense
Sent from my Galaxy Nexus
Well, I'm not really sure what's causing the problem. My phone came installed with crapware, and lately I've found software installing itself on my phone without my knowledge. I know for a fact the "QQ Security" crapware the phone came with did indeed prevent my phone from functioning correctly.
Hello,
yesterday, I got my Galaxy S3 (custom build cm10.1) from my pocket to notice it said "safe mode" on the bottom. It might be that I accidentally pressed buttons to get into safe mode; but thats not the problem here.
I noticed that all my custom accounts were now missing (Caldav, Carddav, Xing, and some more). Only the google accounts remain. As all my contacts and calendar entries are on the caldav/carddav server, they went missing, too (of course, they will come back when re-adding the account). I didn't know about the existence of safe mode, I thought like "what the...", and restarted the phone, and it came up without safe mode now. But - the accounts are still missing, and taking a closer look I noticed that some customized or account-related widgets (K9 for example) are also missing now. At least most of the app data seems to still be present; even the Xing app works as expected, even though the related account is missing from the settings. It seems all the account related data is still there.
I've got three questions now:
1) Is it normal, that the described accounts/widgets get permanently lost when entering safe mode?
2) Is there a way to restore these without manually entering/configuring them again?
3) What _other_ data/settings I perhaps didn't notice until now can go missing when entering safe mode?
Thanks in advance
Nico
McNetic said:
I noticed that all my custom accounts were now missing (Caldav, Carddav, Xing, and some more). Only the google accounts remain.
Click to expand...
Click to collapse
Same with Nexus 4 (Stock firmware 4.3): Inadvertently (don't ask how ) but manually started safe mode. The result after a normal reboot was the complete loss of all custom accounts and related widgets.
lonesomecoder said:
Same with Nexus 4 (Stock firmware 4.3): Inadvertently (don't ask how ) but manually started safe mode. The result after a normal reboot was the complete loss of all custom accounts and related widgets.
Click to expand...
Click to collapse
Same with Nexus 5. All accounts and widgets lost. All (non-Google) contacts lost. Calendar lost.
There should be a warning on the on-line instructions for using safe-mode unless this is a bug in Android that needs to be fixed.
This is NOT a bug. This is how Safe Mode is designed and works very similar to Safe Mode on the computer. It disables all 3rd party apps, widgets, data, etc so you can make sure if your phone is having trouble that it's not from something you have done or installed. You should just be able to reboot and Safe Mode be disabled. If it is not, then make sure your Volume keys aren't stuck.
es0tericcha0s said:
You should just be able to reboot and Safe Mode be disabled.
Click to expand...
Click to collapse
That right. However, the problem is not safe mode or leaving safe mode, but the problem is, that afterwards, when booting normally, all third party (non-google) accounts and some widgets (and maybe other data, but that I don't know) are lost and seem not to be recoverable. (see post #1)
Ohh sorry, thought you were still stuck in Safe Mode and wondering why the stuff wasn't there. Sorry. But yea...definitely not normal for it to lose all your stuff after you boot back to normal mode. As far as restoring it - only if you had a nandroid of the same rom or everything backed up with like Titanium Backup.
This happened to me last night.
I left my Nexus 5 on my bedside table. Usually I put it into aeroplane mode before going to sleep, but this time I didn't. When I woke up this morning, I picked the phone up and all my widgets were gone from my home screens apart from Google Newsstand and the Google search bar and all of my accounts were gone apart from my main Google account. My wallpaper had also reverted to the stock Nexus 5 wallpaper.
I rebooted the phone, but it booted up in Safe Mode for some reason - and it was still messed up - so I turned it off and on again and it booted into normal mode, but it was STILL messed up and all of my widgets/accounts were gone apart from the Google ones.
I ended up doing a factory reset. I have no idea how this happened as the phone was on a bedside table all night, untouched. The only thing I didn't do that I would normally do at night is put it into aeroplane mode.
Well it's 2020, and this fault still occurs! I've a Samsung Note 3 (Android 5.0) that just disconnected and deleted my CardDAV sync connector/account. I've lost all my unsync'd contacts (There were quite a number, as it's been a while since I sync'd -- so it's quite the loss). I've tried various contact recovery tools, to no avail. Here's a description from from DAVx⁵ tech support, as to what seemingly happened .... (DAVx⁵ is a CardDAV sync adapter, but mine was similiar: CardDAV-Sync Free):
-------------------------------------
"At some occasions (especially when booting), Android looks for orphaned accounts which are not associated to a sync adapter. Unfortunately, this check is sometimes run before DAVx⁵ is available.
So, if this check doesn't find DAVx⁵ for whatever reason, it thinks that all DAVx⁵ accounts are orphaned and deletes them, including all your local contacts, calendars and tasks (together with all unsynced changes). This problem is known for at least these cases:
- when DAVx⁵ has been moved to the external storage or SD card (although this is forbidden by the app manifest),
- when the device is booted into safe mode, and...
because of a Google Play bug which may affect users who have got DAVx⁵ via Google Play on
many Android 4.4.x devices, regardless of the manufacturer, for instance LG G3 (LG-D855) with Android 4.4.2, and some other devices.
How to fix it:
- DAVx⁵ must not be moved to external storage (SD card or USB storage).
- Upgrade your device to the latest available Android version (if your firmware is really old, you may consider a custom ROM).
- If you boot into safe mode, be prepared that all local DAVx⁵ data (including unsynced changes) will be lost. At the next synchronization, all data will be downloaded from the server again.
- You may consider to install DAVx⁵ from another source (e.g. F-Droid)." --https://www.davx5.com/faq/accounts-gone-after-reboot-or-update
---------------------------------------------
I've spent many, many hours searching the net and trying to recover what I lost, to no avail. It seems that most people go for the "set it up again and re-sync to the server"... which restores everything up until the last sync. So they don't loose too much... so the occasional problem doesn't get a lot of attention, nor does it garner enough outrage to get it fixed, it seems. I have no great confidence that this won't happen again, so I'm taking the precaution of:
- Upgrading to a phone with Android 8, and not using Google Play to install the sync adapter app
- or -
- Disabling safe mode for Android v7 or lower (https://www.hexnode.com/mobile-devi...fe-mode-on-android-devices-using-hexnode-mdm/)
I seem to have accidentally done something possibly using TB, but I'm not sure about that, on my phone (I never deleted/moved the icon it made on my home screen) because I had picked it up and then when I looked at it TB said "all done _______" or something to that effect. I didn't get to see what it said it had done, but now I have no contacts, no phone history... no I don't know what else.
Is there a way to check a log of TB activity so I can at least know what it did?
Also, when I went into the phone settings it said "Unavailable" for my Phone Storage and Internal Storage. After rebooting my phone storage is saying it has 7.33GB available so I think it was wiped (pretty sure it had a lot less space before)? When I try to go into Contacts > Phonebook it force closes and says "Unfortunately, the process android.process.acore has stopped.".
ADDED ON EDIT: I also notice that my lock screen doesn't have any app icons on it anymore. It used to.
I have contacts backed up from a little bit ago so I can add the half a dozen new ones, but I'd really like to know what it did. My messages are all still there so it didn't wipe that. Apps seem to all be there with current data.
Oh, I think I backed up my contacts to Google recently. I don't usually do that but I think I was asked if I wanted to and I said yes a little bit ago. No idea where to find them or how to restore from there... any tips? Otherwise I'll grab my backup from June.
Thanks!
Good day,
What I'm trying to do has sort of been asked before; I found a few posts discussing something of the sort, but most of them were quite old/outdated and others were mainly about how to do it without root (and were quite unsuccessful). As it is what I feel might be a rather common procedure I thought it would be good to ask it again, to see if it has been figured out and to help future migrators.
The problem is as follows. I have an old phone (phone A) on which I have a WhatsApp account registered to SIM card A. SIM card A no longer exists however, and the phone is being used with SIM card B, which is not connected to the WhatsApp account; people still send messages to phone number A. This phone is rooted, and I have access to all* apps that might be useful for this. The phone is on Android 7.0.
Now, I want to move the WhatsApp account tied to phone A and SIM card A to a new phone: phone B. Phone B has SIM card B, is also rooted, and is also on Android 7.0. Important to note is that I want WhatsApp to remain tied to SIM card A.
So what I'm looking for is a method to do the above. I've tried some things myself, but I have failed thus far, so if you know how to do it successfully feel free to skip the rest!
Now, I initially thought this should be easy to do with backups, via Titanium Backup Pro. I backed up the app and data on device A, restored it on B, and voila, working WhatsApp account. This is true, but not completely; the notifications didn't really work anymore. I only received the messages if I had the app open on the screen, never when it was in the background. I searched around a bit and it seems to be related to push notifications, although I couldn't really figure it out. Someone suggested to instead download an old WhatsApp apk, install that, restore only the data with Titanium, and then update the app in the Play store. This works a little bit better, but still not completely. From time to time the messages will come in by themselves, but still very often I find that I need to manually open the app and wait for about 5 seconds before receiving everything. So still somehow the notifications/background process/something else seems to be off. Note that I've given the app all types of permissions, locked it from closing, made sure the battery saving options aren't killing it, and so on. It's close to normal functionality, but I can't figure out how to get it exactly right.
*I have Titanium Backup Pro and I'm willing to pay for other apps
Hi
when setting my moto g power 2021 phone,I choosed to get data frm cloud from another umidigi phone backup which works on android 11.I restored all the settings and apps from the cloud backup.all the apps seems to work fine with the problem that when accessing settings...google for example,I do not see the settings titls but only scattered letters like
G
A
A
B...etc
when I add a guest user to my phone,the problem is not present in the new guest account.
how to resolve this problem without factory reset and loosing my data
thanks
yahiadal
Have you tried tinkering with the display scale and font/text sizes? See if maybe creating custom themes thru the Motorola styles app by changing the font type has any effect with your issue since that would apply across the entire system.
If that has no effect whatsoever, i would simply do a factory reset. You've got cloud backups so you won't lose everything, but one thing you should try if you do factory reset is to boot up the phone and set it up WITHOUT restoring cloud backups. That way you can determine if the phone is fine with no such issue displaying text and you add your account to restore settings and apps, and the issue reappears, then you know it's something in your cloud backup that is corrupted or incompatible causing the problem.